M720 SW Installation Recovery

ARCADIS
Software
System
Software Installation Recovery – PC M720
2 Document Version / Disclaimer / Copyright
Document Version
Siemens reserves the right to change its products and services at any time.
In addition, manuals are subject to change without notice. The hardcopy documents cor‐
respond to the version at the time of system delivery and/or printout. Versions to hard‐
copy documentation are not automatically distributed.
Please contact your local Siemens office to order a current version or refer to our website
http://www.healthcare.siemens.com.
Disclaimer
Siemens provides this documentation “as is” without the assumption of any liability under
any theory of law.
The content described herein requires superior understanding of our equipment and may
only be performed by qualified personnel who are specially trained for such installation
and/or service.
Copyright
“© Siemens, 2014” refers to the copyright of a Siemens entity such as:
Siemens Healthcare GmbH - Germany
Siemens Aktiengesellschaft - Germany
Siemens Shenzhen Magnetic Resonance Ltd. - China
Siemens Shanghai Medical Equipment Ltd. - China
Siemens Healthcare Private Ltd. - India
Siemens Medical Solutions USA Inc. - USA
Siemens Healthcare Diagnostics Inc. - USA and/or
Siemens Healthcare Diagnostics Products GmbH - Germany
ARCADIS XPR2-000.816.11.02.02 Page 2 of 42 © Siemens, 2014

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Table of Contents 3
1 General Information 5
1.1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.1 Scope of this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.2 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.3 Service, shutdown, hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.4 Handover to the customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1.5 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Recovery DVD creation and restore 6
2.1 Backup procedure and SW installation procedure. . . . . . . . . . . . . . . . . . . . . 6

2.2 Recovery DVD creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2.2 Entering and saving data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2.3 Backup of the ARCADIS system settings . . . . . . . . . . . . . . . . . . . . 9
2.2.4 Preparations for Recovery DVD creation . . . . . . . . . . . . . . . . . . . . 11
2.2.5 Starting Recovery DVD creation . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2.6 Final work steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.3 Recovery DVD - restoring the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.2 Entering and saving data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.3.3 Starting the COBR Tool for the Recovery DVD restore. . . . . . . . . . 21
2.4 Restore of the ARCADIS system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.4.1 SW settings 02. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.4.2 ASPIA Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.4.3 3D Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4.4 Exam Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4.5 Security-Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4.6 Main system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.4.7 Connecting the main system, local printer, and network . . . . . . . 27
2.5 Final work steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.5.1 Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.5.2 Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Terms Used 29
3.1 Software Clone Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.1.1 When is it necessary to perform a Software Clone Installation? . . 29
3.1.2 What is included in software clone installation? . . . . . . . . . . . . . . 29
3.1.3 What work steps are NOT included in the software clone instal‐ 29
lation? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1.4 What are the prerequisites for the software clone installation? . . 30
3.2 Restoring the BIOS Settings or BIOS Firmware Installation . . . . . . . . . . . . . . 31
3.2.1 When is a BIOS installation necessary? . . . . . . . . . . . . . . . . . . . . . 31
3.2.2 What is included in the BIOS installation? . . . . . . . . . . . . . . . . . . . 31
3.2.3 What is NOT included in the BIOS installation? . . . . . . . . . . . . . . . 31
3.2.4 What are the prerequisites for the BIOS installation? . . . . . . . . . . 31
3.3 COBR Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.3.1 When do you need the COBR Tool? . . . . . . . . . . . . . . . . . . . . . . . . 33
© Siemens, 2014 XPR2-000.816.11.02.02 Page 3 of 42 ARCADIS

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4 Table of Contents
3.3.2 What are the prerequisites for using the COBR Tool? . . . . . . . . . . 33
3.4 Recovery - DVD Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.4.1 When do new Recovery DVDs have to be created? . . . . . . . . . . . . 34
3.4.2 What do the Recovery DVDs contain? . . . . . . . . . . . . . . . . . . . . . . 34
3.4.3 What is not included on the Recovery DVD? . . . . . . . . . . . . . . . . . 34
3.4.4 What are the prerequisites for creating the Recovery DVDs? . . . . 34
3.5 Recovery - DVD Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.5.1 When is it necessary to perform a Recovery DVD restore? . . . . . . 36
3.5.2 What is included in the Recovery DVD restore?. . . . . . . . . . . . . . . 36
3.5.3 What is not included in the Recovery DVD restore? . . . . . . . . . . . 36
3.5.4 What are the prerequisites for restoring the Recovery DVDs?. . . . 36
3.6 System Configuration - Manually or using Backup & Restore . . . . . . . . . . . . 38
3.6.1 When does a full or partial system configuration have to be per‐ 38
formed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6.2 How can I perform the system configuration or parts of it? . . . . . 38
3.6.3 System Configuration - Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.6.4 System Configuration - Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.6.5 Which System Configurations will NOT be stored or restored?. . . 39
4 Changes to the previous Version 40
5 List of Hazard IDs 41

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General Information 1 5
1.1 General Information
1.1.1 Scope of this Document

This document is valid for ARCADIS GEN2 systems, with installed syngo imaging PC type
M720, material no. 10928011, and syngo software version VC10A.
 If your ARCADIS Gen2 system is equipped with another PC type, please use the ap‐
propriate software clone installation instructions.
1.1.2 Passwords
The required passwords are not included in this document.
You can obtain them from the local SIEMENS Healthcare service organization.
1.1.3 Service, shutdown, hibernation
 CAUTION
Switching the system off via hibernation after service or before handover to the
customer is not sufficient.
Various error messages can appear after the next system boot and configuration
changes are not saved.
 To ensure that the configuration changes are saved, a proper shutdown must
be performed. Shut down the system via the upper monitor menu bar <Op‐
tions>-<End Software Session>-<Shut Down> and then press the "OFF" key on
the monitor trolley.
1.1.4 Handover to the customer
Before the system is handed over to the customer, the system must be shut down via

the menu bar <Options>-<End Software Session>-<Shut Down>.
Switching the system off via hibernation (on/off button on the monitor trolley) is not
sufficient.
1.1.5 Safety Information

When performing the work steps and checks, always follow the general safety guidelines
for medical products.

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6 2 Recovery DVD creation and restore
2.1 Backup procedure and SW installation procedure
Fig. 1: Overview of software installation clone / recovery

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Recovery DVD creation and restore 2 7
2.2 Recovery DVD creation
 The term “Recovery DVD creation” is explained in the chapter “Terms Used”.
2.2.1 Prerequisites
2.2.1.1 Required CDs / DVDs

COBR Tool CD
n Depending on the system and installed PC type, the correct COBR CD must be used.
System System Installed PC type, COBR Tool version COBR CD ma‐

Material no. Serial no. material no. terial no.
ARCADIS Varic 17500 M720, COBR version VC20C 11061832

10143406 and higher 10928011 (included in SW Set C06/C07) (11104174)
ARCADIS Orbic 25200 M720, COBR version VC20C 11061832
ARCADIS Avantic 35200 M720, COBR version VC20C 11061832
10143408 and higher 10928011 (included in SW Set C08) (11104175)
n Use the table to select the COBR tool required.
If new software packages for the ARCADIS Gen2 with PC type M720 were released after
publication of this document, the printed material numbers may no longer be valid.

n Check the Spare Parts Catalog for newer versions of Software Package ARCADIS Gen2
with PC type M720.
n Check the released updates for newer versions of Software Package ARCADIS Gen2
with PC type M720.
Two blank DVD-R disks for Recovery DVD creation

n Two blank DVD-R disks are needed to create the recovery DVD.
One blank CD-R disk for an ARCADIS system settings backup
n One blank CD-R disk is needed to back up the ARCADIS system settings.
 A backup of the ARCADIS system settings is only needed if changes in the system soft‐
ware settings have been performed since the creation of the last Recovery DVD set.
2.2.1.2 Required time

n Creating recovery DVD from PC: 15 to 30 minutes, depending on the PC type.

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n Creating a backup from PC (if needed): approx. 10 minutes.
2.2.1.3 Patient Images

Patient images must be removed from the system prior to the recovery procedure.
n If required, save the patient images and delete these from the syngo imaging data‐
base
- Send the patient images to the archive, if available.
- Or burn them to CD/DVD.
- Or save them to USB hard drive.
 Do not delete the “Service Patient”.
 The “Service Patient” is only visible in the patient browser as long the service application
is running.
 After the patient images are transferred, the patient browser contains no pa‐
tients.
2.2.1.4 System conditions and functional test
To create the recovery DVD, the syngo imaging PC must be in an error-free state and

must be completely configured.
If the syngo imaging PC is working correctly, no BIOS installation is needed prior to creat‐
ing the recovery DVD.
n Check the functional status of the system.

 The system should be in an error-free (software) state.
2.2.2 Entering and saving data
2.2.2.1 Service license key

n Record the complete service key.......................................................................
 It can be found in the system binder or can be obtained from the responsible
USC.
2.2.2.2 BIOS Password

n Record the BIOS password.................................................................................
 This is listed in the password list.

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2.2.2.3 Computer name

n Record the computer name..................................................................................
 It can be found in the service software under Configuration/Local Host/TCP IP
LAN/Computer Name.
2.2.2.4 Administrator logon

n Record the administrator name.............................................................................
n Record the administrator password........................................................................
2.2.2.5 HIPAA logon (only if HIPAA is configured)
If the customer changed the HIPAA logon passwords since the last time the recov‐
 ery disk was created, contact the responsible system administrator because these
recycled passwords are valid again after a recovery restore.
n Record the HIPAA user name.............................................................................

 A user name can be obtained from the customer's HIPAA administrator.
n Record the HIPAA user password.......................................................................
 A user password can be obtained from the HIPAA administrator.
2.2.3 Backup of the ARCADIS system settings
The terms “Backup & Restore” of the ARCADIS system settings are explained in the chap‐
 ter “Terms Used”.

See “System Configuration - Manually or using Backup & Restore”
You can skip backing up the ARCADIS system settings if an up-to-date backup CD is local‐
 ly available and readable.

Otherwise perform the work steps described in this section.
 The monitor trolley and the basic unit must be connected (plug X10 is connected to
socket X10).

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County-specific configuration for Australia and Switzerland:

n The programming of the country-specific configuration for Australia and Switzerland
are not stored with the backup of the main system settings and cannot be restored
 by restoring the main system settings.
 If necessary and after the successful software clone installation: Configure
and check the country-specific configuration for Australia or Switzerland as
described in the Configuration Instructions SP00-000.843.30...
2.2.3.1 Prerequisites for the Backup

n The system must be switched on.
n The main system must be connected to the monitor trolley (monitor cable plug X10).
2.2.3.2 Storing the Backup files on the Backup CD
1. Open the DVD drive tray and insert a blank CD-R into the DVD drive.
2. Close the DVD drive tray.
3. Open Local Service.
4. Click <Backup & Restore>.
5. Select “Command” and “Backup”.
6. Select “(R) CD-R” in the “Drives” list field as the backup drive.
7. Perform a backup of the following packages:
 SW-Settings02
 ASPIASettings
 ExamSet
 Security-Settings (HIPAA option)
 MainSystem
 3D-Settings (Option Orbic 3D)
If the tray of the DVD drive opens automatically after each backup of the selected pack‐
 age, close the tray and start the backup of the next package until all required packages
are stored on the CD-R medium.
8. Remove the backup CD-R from the DVD drive tray.

9. Label the backup CD-R with the following data:
 Product name (ARCADIS Varic, Orbic, or Avantic)
 Product serial number
 “Backup CD”
 “Software version (enter the current software version and, if installed, the cur‐
rent bugfix version or service package version)”
 Date.

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10. Click <Home>.
2.2.4 Preparations for Recovery DVD creation
2.2.4.1 Shutting off via “Shut Down”
 A shutdown via “Hibernation” is not sufficient prior to “Recovery DVD creation”.
n The system must be switched on. If it is off, switch it on and wait until it is ready for
operation.
n Shut down the system via the menu bar <Options>-<End Software Session>-<Shut‐
down> and switch off the system by pressing the power OFF button on the monitor
trolley.
n Wait until the shutdown is finished.
2.2.4.2 Disconnecting the USB printer, network ports, and main system
n If present, disconnect the USB connector of the local printer from the PC.
n If present, disconnect any network connectors (RJ45) from the monitor trolley.
n If the optional WLAN client is present, open the rear cover of the monitor trolley and
disconnect the WLAN client RJ45 connector from the internal network hub.
n Disconnect the main system from the monitor trolley.
2.2.4.3 Preparing the blank DVD-R disks

n Prepare two blank DVD -R disks by labeling them with the following data:
 Product name (ARCADIS Varic, Orbic, or Avantic)
 Product serial number
 “Recovery DVD”
 “Software Version (enter the current software version and if installed the cur‐
rent bug fix version or service package version)”
 “Number 1” (“Number 2” for the second DVD-R)
 Date.
2.2.4.4 BIOS logon
1. Switch on the system using the on button on the monitor trolley.

2. As soon as text is displayed on the left monitor, press the “F2” key on the keyboard.
 The BIOS logon window is displayed.

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Fig. 2: Bios_PW
3. Enter the BIOS password and confirm it by pressing the “Enter” key.
 The main BIOS window is displayed.
2.2.4.5 Changing the BIOS boot sequence

The main BIOS window is displayed.
1. Insert the COBR CD into the CD/DVD drive and close the CD/DVD drive tray.
 Use the tables in section “Required Software CDs / DVDs” to select the correct software
clone installation DVD.
Before changing the BIOS boot sequence in the menu <Boot sequence>, make a note of

the normal boot sequence.
After the recovery DVD has been successfully created, the boot sequence needs to be set
back to the normal order.
2. In the upper menu line, select the menu <Boot> using the cursor keys and then press
the “Enter” key.
3. Using the up and down cursor keys, select the DVD drive (line <SATA PM: TSSTcorp
CDDVDW SH-2>).
 The characters in the line are highlighted.
 Depending on the BIOS and the DVD drive that are installed, the displayed name of the
DVD drive (<SATA PM: TSSTcorp CDDVDW SH-2>) may differ.

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4. Move the highlighted line <SATA PM: TSSTcorp CDDVDW SH-2> to the top position of
the displayed boot sequence list by pressing the [+] key or [-] key.
As long as the operating system is not running, the US keyboard layout is active.
 The “+” key is selectable on the keyboard by pressing key 4 or “Shift” (key 2) + key 1.
The “-” key is selectable on the keyboard by pressing key 5 or key 3.
Fig. 3: Keyboard, US layout
3
5
5. Press the “ESC” key two times to return to the BIOS main menu.
6. Press the “F4” key to save the BIOS changes.
 The message appears: “Save configuration changes and exit now?”
Fig. 4: Setup confirmation
7. Confirm the question “Save configuration changes and exit now?” by selecting [Yes]
and pressing the “Enter” key.
 The system will be restarted and boots automatically from the previously inser‐
ted imaging system clone DVD.

If the system switches off and does not reboot automatically, switch it on manually.
The PC boots from the imaging system clone DVD and starts the BIOS installation.
2.2.5 Starting Recovery DVD creation
2.2.5.1 Starting the COBR tool to back up the system
 The correct COBR tool CD is still in the DVD drive and the DVD drive tray is closed.

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1. After the boot sequence is changed and the PC automatically reboots, the PC boots up
from the bootable COBR Tool CD in the DVD-R drive.
Fig. 5: Loading files
 The message “Windows is loading files...” is displayed.

 Some scripts run and the COBR tool starts.
 Wait until the window “Backup/Restore” appears soon thereafter (~5 minutes).
Fig. 6: Back/Restore
2. Click <Backup the System> and <OK>.

 The backup/restore software is preparing the backup.
3. Wait until the DVD drive tray opens (after several minutes).
4. The information window with the text “Please remove the Backup/Restore CD, insert a
blank DVD and click OK” is displayed.
Fig. 7: Insert blank DVD
5. Remove the COBR CD.

6. Insert the first previously labeled blank DVD-R into the drive.

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8. Click <OK> to close the Information window.

Fig. 8: Insert blank DVD
9. The Ghost progress window is displayed.

Fig. 9: Ghost progress
 The backup to DVD starts and takes about 15 to 30 minutes.

If the Ghost program displays the message “New CD-R disk needed (xxxxx) Insert next
CD/DVD disk”, remove the first DVD -R medium from the DVD drive tray and insert a sec‐
 ond empty DVD -R medium. Close the tray and click the OK button to close the message
and continue the backup.
Label the second DVD-R disk.
 The displayed “Time remaining” is incorrect.

 After the backup, a message is displayed that the backup is finished.
Fig. 10: Remove DVD
As soon the backup is finished, remove the backup DVD, close the DVD drive tray, and
confirm the message “Backup/Restore” with <OK>.
 The system restarts.

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 The BIOS logon window appears.
2.2.6 Final work steps
2.2.6.1 Setting the BIOS boot sequence back to normal
1. The BIOS logon window is displayed.

Fig. 11: Bios_PW
2. Change the BIOS boot sequence to the previous setting (“hard drive” is first) as descri‐
bed at the beginning of the system backup procedure.
3. Save the configuration changes and exit the BIOS by pressing the “Enter” key.
 After the next boot, the system backup is complete and the system is ready for
operation.
2.2.6.2 Connecting the local printer, network cables and the main system
n Switch off the system.
n If previously disconnected, reconnect the local printer (USB), the network cables, and
the WLAN network cable at the internal network switch; then connect the monitor
trolley to the main unit (connector X10).
2.2.6.3 Covers
n If covers were removed, reconnect the protective ground wires on the covers and fas‐
ten the covers.

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2.2.6.4 Tests
n If covers were removed and reinstalled, perform a protective ground wire resistance
test in accordance to the IEC 62353.
 The creation of the Recovery DVD set and the backup of the ARCADIS system settings are
now finished.

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2.3 Recovery DVD - restoring the system
 The term “Recovery DVD restore” is explained in the chapter “Terms Used”.
If the Software Recovery Installation fails the first time, you can try to restore the “User
Defaults” BIOS settings prior to the next Software Recovery Installation. See Software In‐
 stallation Instructions, BIOS for PC M720 (CB-Doc).

If the Software Recovery Installation fails again, perform a Software Clone Installation.
See Software Clone Installation - PC M720 (CB-Doc).
2.3.1 Prerequisites
2.3.1.1 Required CDs / DVDs

COBR Tool CD
n Use the correct COBR CD.
System System Installed PC type, COBR Tool version COBR CD ma‐

Material no. Serial no. material no. terial no.
ARCADIS Varic 17500 M720, COBR version VC20C 11061832

ARCADIS Orbic 25200 M720, COBR version VC20C 11061832
ARCADIS Avantic 35200 M720, COBR version VC20C 11061832
10143408 and higher 10928011 (included in SW Set C08) (11104175)
If new software packages for the ARCADIS Gen2 with PC type M720 were released after
publication of this document, the printed material numbers may no longer be valid.

n Check the Spare Parts Catalog for newer versions of Software Package ARCADIS Gen2
with PC type M720.
n Check the released updates for newer versions of Software Package ARCADIS Gen2
with PC type M720.
BIOS settings
n Change only the boot sequence settings to allow the boot from the COBR CD.
n Do not change other BIOS settings.
Up-to-date Recovery DVDs
n Set of previously created and up-to-date Recovery DVD disks.

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Up-to-date Backup CD of the ARCADIS system settings

n Up-to-date system Backup CD with the previously stored backup packages
A restore of the ARCADIS system settings using the Backup & Restore function of syngo
 local service is only required if the Recovery DVDs are no longer up-to-date and the
changes to the ARCADIS system settings were stored on a Backup CD after the last Re‐
covery DVDs were created.
2.3.1.2 Required time

n Recovery DVD restore: 15 to 30 minutes.
n Restore of ARCADIS system settings (if required): approx. 10 minutes.
2.3.1.3 Patient images - Recovery DVD restore
During the Recovery DVD restore the patient image database will be deleted and a new
 patient image database will be created.

Therefore all patient images stored on the syngo imaging PC will be lost.
n If still possible and required, save the patient images and delete these from the syngo
imaging database
- Send the patient images to the archive, if available.
- Or burn them to CD/DVD.
- Or save them to USB hard drive.
 Do not delete the “Service Patient”.
 The “Service Patient” is only visible in the patient browser as long the service application
is running.
2.3.1.4 System conditions and functional test
 For the Recovery DVD restore, the syngo imaging PC should be in an error-free state.
n Check the functional status of the system.

 The syngo imaging system should start without hardware error messages.

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If the syngo imaging PC shows hardware error messages or BIOS error messages, try
loading the “User Defaults” BIOS settings.

See the CB-Doc, “BIOS Installation for PC M720”.
If newer BIOS firmware was released after the publication of this document, install the
new BIOS firmware.
Then check the PC hardware using the DIFS tool.
2.3.2 Entering and saving data
2.3.2.1 Service license key

n Record the complete service license key.......................................................................
 It can be found in the system binder or can be obtained from the responsible
USC.
2.3.2.2 BIOS Password

n Record the BIOS password.................................................................................
2.3.2.3 Computer name

n Record the computer name..................................................................................
 It can be found in the service software under Configuration/Local Host/TCP IP
LAN/Computer Name.
2.3.2.4 Administrator logon

n Record the administrator name.............................................................................
n Record the administrator password........................................................................
2.3.2.5 HIPAA logon (only if HIPAA is configured)
If the customer changed the HIPAA logon passwords since the last time the recovery
 DVD was created, contact the responsible system administrator because these recycled
passwords are valid again after a recovery restore.
n Record the HIPAA user name.............................................................................

 A user name can be obtained from the customer's HIPAA administrator.

03.16 CS PS SP
n Record the HIPAA user password.......................................................................

 A user password can be obtained from the HIPAA administrator.
2.3.3 Starting the COBR Tool for the Recovery DVD restore
2.3.3.1 BIOS logon
1. Switch on the system using the on button on the monitor trolley.

 The BIOS logon window is displayed.
Fig. 13: Bios_PW
3. Enter the BIOS password and confirm it by pressing the “Enter” key.
 The main BIOS window is displayed.
2.3.3.2 Changing the BIOS boot sequence

The main BIOS window is displayed.
1. Insert the COBR CD into the CD/DVD drive and close the CD/DVD drive tray.
2. In the upper menu line, select the menu <Boot> using the cursor keys and then press
the “Enter” key.
Before changing the BIOS boot sequence in the menu <Boot sequence>, make a note of

the normal boot sequence.
After the recovery DVD has been successfully created, the boot sequence needs to be set
back to the normal order.
3. Using the up and down cursor keys, select the DVD drive (line <SATA PM: TSSTcorp
CDDVDW SH-2>).
 The characters in the line are highlighted.
 Depending on the BIOS and the DVD drive that are installed, the displayed name of the
DVD drive (<SATA PM: TSSTcorp CDDVDW SH-2>) may differ.

03.16 CS PS SP
4. Move the highlighted line <SATA PM: TSSTcorp CDDVDW SH-2> to the top position of
the displayed boot sequence list by pressing the [+] key or [-] key.
As long as the operating system is not running, the US keyboard layout is active.
 The “+” key is selectable on the keyboard by pressing key 4 or “Shift” (key 2) + key 1.
The “-” key is selectable on the keyboard by pressing key 5 or key 3.
Fig. 14: Keyboard, US layout
3
5
5. Press the “ESC” key two times to return to the BIOS main menu.
6. Press the “F4” key to save the BIOS changes.
 The message appears: “Save configuration changes and exit now?”
7. Confirm the question “Save configuration changes and exit now?” by selecting [Yes]
and pressing the “Enter” key.
 The system will be restarted and boots automatically from the previously inser‐
ted imaging system clone DVD.

If the system switches off and does not reboot automatically, switch it on manually.
The PC boots from the imaging system clone DVD and starts the BIOS installation.
2.3.3.3 Starting the COBR tool and restoring the system
 The COBR tool CD is still in the DVD drive.

03.16 CS PS SP
1. The PC boots up from the bootable COBR tool CD, located in the CD/DVD drive.
 The message “Windows is loading files...” is displayed.
 Some scripts are run.
 The “Backup/Restore” window appears soon thereafter (~3 minutes).
Fig. 16: Restoring the system
2. Click <Restore the System> and <OK>.

 The backup/restore software is preparing the restore.
3. Wait until the DVD drive tray opens (after several minutes).
 An information window is displayed.
4. Remove the COBR CD from the drive tray.
5. Insert the “Recovery” DVD-R from this system into the drive tray.
6. Close the drive tray.
7. Close the information window by clicking <OK>.
If there are two recovery DVD-R disks (one DVD-R with the first part and a second DVD-R
 with the second part of a recovery backup), insert the first DVD-R disk. After restoring
the first part, the restore routine asks for the second DVD-R disk. Then insert the second
DVD-R disk and follow the program prompts.
 Restoring from the recovery DVD starts and takes about 15 to 30 minutes.
 After the restore, a message appears that the restore is finished.
8. As soon as the restore is finished, open the DVD drive tray and remove the backup
DVD.
10. Close the message window by clicking the <OK> button.
 The system restarts.
 The BIOS logon window appears.

03.16 CS PS SP
Fig. 17: Bios_PW
2.3.3.4 Setting the BIOS boot sequence back to normal
1. The BIOS logon window is displayed.

2. Change the BIOS boot sequence to the previous setting (“hard drive” is first) as descri‐
bed at the beginning of the system backup procedure. Do not change other BIOS set‐
tings.
3. Save the configuration changes and exit the BIOS by pressing the “Enter” key.
 After the next boot, creation of the patient database starts automatically.
2.3.3.5 Automatic patient database creation
1. During the system boot, several scripts are executed.
 If a “Restart System” message box appears, ignore this message.
 A new patient database is created. This requires several minutes.

 Wait until the syngo Registration window is displayed and the system is ready
for operation.
2. Open the DVD drive tray and remove the Recovery DVD.
3. If a restore of the ARCADIS system settings is needed, insert the up-to-date backup CD
with the ARCADIS system settings in the drive tray and close it.

03.16 CS PS SP
2.4 Restore of the ARCADIS system settings
 The terms “Backup & Restore” of the ARCADIS system settings are explained in the chap‐
ter “Terms Used”. See “System Configuration - Manually or using Backup & Restore”
A restore of the ARCADIS system settings is only necessary if configuration changes have

been performed since the creation of the last Recovery DVD.
In such cases we recommend creating a new Recovery DVD after the successful and
complete configuration of the system.
Be aware that restoring the ARCADIS system settings does not include the following set‐
tings:
 n
n
Software updates (bug fix)
Printer configuration
n Country specific settings (e.g., keyboard, time zone)
1. The system is booted up and ready for operation.

2. Insert the up-to-date backup CD into the DVD drive.
3. Open Local Service.
4. In the Local Service menu, click <Backup & Restore>.
5. Under “Command” select “Restore” and select “(-R-) CD-R” under “Drives”.
2.4.1 SW settings 02
1. Under “Archive”, select the correct (newest) backup file of “SW-Settings 02”
2. Highlight all files in “Groups” (press the “Shift” key and select the first and last entry of
groups).
3. Click <Go>.
4. Wait until “======= End Restore: Day...., Date....., Time...., Duration....” is displayed in
the status window. The next settings group can be selected.
5. Do not restart the ASPIA PC. First restore the following settings.
2.4.2 ASPIA Settings

1. Under “Archive”, select the correct backup file of the “ASPIA Settings”
2. Highlight all the files in "Groups”.
3. Click <Go>.

03.16 CS PS SP
2.4.3 3D Settings
1. Option for Orbic: Under “Archive”, select the correct backup file of 3D Reconstruction
settings.
2. Click <Go>.
2.4.4 Exam Set

1. Under “Archive”, select the correct backup file of “Exam Sets”.
2. Highlight “Filter_Files”, “User Defined_ExamSets”, and “Default_Exam_Set (on‐
ly_for_headquarters)”.
3. Close the message box “Default Exam Sets should be restored on request of the Head‐
quarters! Continue?” by clicking the OK button.
4. Click <Go>
5. Only if an “Exam sets” window is displayed: Select all exam sets in the window ”Exam‐
Sets in backup package” and click <Import> to load the exam sets into the window “In‐
stalled ExamSets”.
6. Click <Go>
2.4.5 Security-Settings
1. Under “Archive”, select the correct backup file of “Security Settings”.
2. Click <Go>.
 Now the user names and passwords stored in the security settings are valid
again.
 Next time, log in with the user name and password obtained from the HIPAA
administrator.
4. Do not restart the ASPIA PC. First perform the work steps given in the section “Con‐
necting the main system, local printer, and network”.

03.16 CS PS SP
2.4.6 Main system
 The main system settings only have to be restored if they got lost (e.g. after the replace‐
ment of the D1 board)
The software installation for the main system and restore of the main system settings
 are described in separate instructions “Software Installation Main System and Genera‐
tor”.
The main system is still not connected to the monitor trolley.
 At this time, the restore of the main system settings is not possible.
The main system settings are stored on the main system D1 board and the main system
restore is not part of the recovery procedure for the imaging PC.
The programming of the country-specific configuration for Australia or Switzerland is not

stored with a backup of the main system settings and cannot be restored by restoring
 the main system settings.

If needed, program and check the country-specific configuration for Australia or Switzer‐
land as described in the Configuration Instructions SP00-000.843.30...
2.4.7 Connecting the main system, local printer, and network

1. Remove the backup CD from the DVD drive.
2. Close the local service.
3. Shut down the system via the Windows menu bar, click <Start>-<Shut Down>, select
<Shutdown> and click <OK>.
4. Reconnect the USB plug to the local printer (if present).
5. Reconnect the network connector at the monitor trolley.
6. If the option WLAN client is present, reconnect the WLAN client RJ45 cable with the
internal network switch (HUB).
7. Connect the main system with the monitor trolley (monitor cable X10).
8. Switch on the system by pressing the ON button at the monitor trolley.
 Wait until the system is ready for operation.
Main system settings:
 If needed, the main system settings can now be restored.

The main system settings only have to be restored if they got lost (e.g. after the replace‐
ment of the D1 board)

03.16 CS PS SP
2.5 Final work steps
2.5.1 Covers
n Switch off the system via Shut Down menu.
n Disconnect the power plug from the wall socket.
n Install and fasten all previously loosened protective conductor wires and covers.
2.5.2 Tests
n If covers and protective conductor wires were removed and reinstalled, perform a pro‐
tective conductor resistance test of the system.
 The protective conductor resistance must not exceed 0.2 ohms.
n Connect the power plug to the wall socket and switch on the system.
n Perform the Image Quality Quick Test to ensure the functionality and image quality of
the system.

03.16 CS PS SP
Terms Used 3 29
3.1 Software Clone Installation
3.1.1 When is it necessary to perform a Software Clone Installation?

A software clone installation must be performed:
n During the first software installation in the factory.
n At customer sites if:
 the recovery installation failed (i.e. the Recovery DVD cannot be read or has
been lost).
 the syngo imaging PC has to be set up new.
3.1.2 What is included in software clone installation?

The following software installation routines will be performed during software clone in‐
stallation:
n PC-BIOS installation.
n PC hard drive settings.
n Windows XP operating system installation.
n Windows XP preparation for syngo imaging software installation.
n Windows XP computer name identification routines.
n syngo service licensing routines.
n Windows XP administrator name and password identification routines.
n syngo product licensing routines.
n syngo configuration routines.
n syngo image database creation.
Instructions are displayed on the monitor during software clone installation.
Follow these instructions, which are shown on the ARCADIS monitor, and enter the re‐
quired information.
3.1.3 What work steps are NOT included in the software clone installation?
The software clone installation does not include:
n PC BIOS firmware updates released later than the software clone installation DVD.
n Software updates released later than the software clone installation DVD.
n Hotfixes or Bugfixes released later than the software clone installation DVD.
Additional manual configurations have to be performed to finish the software clone in‐
stallation.

03.16 CS PS SP
30 3 Terms Used
 During the software clone installation the license files, the product-specific settings, and
the customer-specific settings have to be programmed.
3.1.4 What are the prerequisites for the software clone installation?
The prerequisites for the software clone installation are:
n Valid clone installation DVD for the ARCADIS system.
n Valid BIOS firmware CD.
n BIOS password (Password List for XP - See Knowledge Base).
n USB dongle.
n Valid product license files (see system binder or call your local licensing center).
n Valid service license key (see system binder or call your local licensing center).
n The correct computer name of the ARCADIS System.
n The administrator name (Password List for XP - See Knowledge Base).
n The administrator password (Password List for XP - See Knowledge Base).
n Valid backup CD with the customer-specific settings.
If no Backup CD is present, the customer-specific settings have to be entered and stored

manually (initial configuration).
Additionally, the default exam sets available on the “AutoLUT-Autodose-Examset V2” CD
have to be restored.
n Systems with HIPAA activated: Contact the local HIPAA administrator and ask for the
HIPAA user name and HIPAA user password.
To start the software clone installation, booting from the DVD drive must be enabled
(BIOS boot sequence settings) and further BIOS settings have to be set correctly.
These additional settings depend on the syngo imaging PC type and its installed BIOS ver‐
sion.
These settings are described in the PC-specific software installation document (software
clone installation).

03.16 CS PS SP
Terms Used 3 31
3.2 Restoring the BIOS Settings or BIOS Firmware Installation

The BIOS firmware is available as a separate CD.
 PC M720: As of the release date of this document, a separate BIOS firmware CD
was not available.
The BIOS firmware installation is also part of the clone installation.
To restore the correct BIOS settings perform the work steps described in the Software In‐
stallation BIOS - PC M720 instructions.
3.2.1 When is a BIOS installation necessary?

A BIOS update is only needed if a new BIOS firmware version was released after the publi‐
cation of this document.
 At the moment there is no new BIOS firmware available for PC type M720.
Follow the instructions in the document Software Installation BIOS - PC M720 (CB-Doc).
3.2.2 What is included in the BIOS installation?

The BIOS firmware stored on the BIOS CD will be downloaded to the BIOS Flash memory
of the syngo imaging PC.
 M720 PC: As of the release date of this document, a separate BIOS firmware CD
was not available.
Follow the instructions in the document Software Installation BIOS - PC M720 (CB-Doc).
3.2.3 What is NOT included in the BIOS installation?

After the installation, all BIOS settings are correctly set to allow the installed syngo imag‐
ing software to start.
If you need to create a Recovery DVD or restore the Recovery DVD data, the boot se‐
quence must be changed to allow booting from the DVD drive.
 Change further BIOS settings only if explicitly stated in the software installation instruc‐
tions.
3.2.4 What are the prerequisites for the BIOS installation?

For the BIOS installation the prerequisites are:
n The syngo imaging PC hardware must be OK.
n The BIOS battery must be OK.
n The BIOS firmware version stored on the BIOS CD must be compatible with the syngo
imaging PC type.

03.16 CS PS SP
32 3 Terms Used
n If the BIOS battery was replaced prior to the BIOS firmware installation, the current
date and time must be set.
n Further prerequisites are described in the BIOS installation document.

03.16 CS PS SP
Terms Used 3 33
3.3 COBR Tool
3.3.1 When do you need the COBR Tool?

The COBR Tool is needed and used to create a Recovery DVD.
The COBR Tool is also needed and used to restore previously created Recovery DVDs on
the syngo imaging PC.
3.3.2 What are the prerequisites for using the COBR Tool?
The COBR Tool is stored on a bootable CD.
The COBR Tool used must be compatible with:
n The syngo imaging PC type.
n The syngo imaging software version.
To start the COBR Tool, booting from the DVD drive must be enabled (BIOS boot sequence
settings).
 All other BIOS settings may not be changed!

03.16 CS PS SP
34 3 Terms Used
3.4 Recovery - DVD Creation
3.4.1 When do new Recovery DVDs have to be created?

Using the COBR Tool, delivered with the ARCADIS system,
a new set of Recovery DVDs should be created:
n After changes to the syngo imaging software configuration are performed.
n After the installation of syngo imaging software updates (i.e. Updates/ Bugfixes, etc.).
 The first set of Recovery DVDs was created in the factory and delivered with the ARCADIS
system.
3.4.2 What do the Recovery DVDs contain?

During the creation of the Recovery DVDs, all data stored on the hard drives (partitions) of
the syngo imaging PC will be read, compressed, and written to one or more DVDs.
The Recovery DVDs include the compressed data of:
n The imaging PC hard drive configuration (hard drive partitions / letters).
n The hard drive boot sector.
n The operating system.
n The syngo imaging software.
n The syngo imaging software configurations and settings.
n The syngo imaging PC product licenses and service software license keys.
n The local printer driver and configuration.
n All software updates, hotfixes, bugfixes, installed prior to Recovery DVD creation.
3.4.3 What is not included on the Recovery DVD?

The following data are not stored on the Recovery DVDs:
n The syngo imaging PC BIOS firmware.
n The necessary syngo imaging PC BIOS configuration.
n The main system settings and configuration.
3.4.4 What are the prerequisites for creating the Recovery DVDs?
The following prerequisites must be met to create a new set of Recovery DVDs:
n The syngo imaging PC must be and operate error-free.
n All stored patient images must be transferred to the hospital servers.
 No additional patient images should be stored on the syngo imaging PC.
n The COBR Tool used must be compatible with the syngo imaging PC type.

03.16 CS PS SP
Terms Used 3 35
n The COBR Tool used must be compatible with the syngo imaging software version.
n The BIOS settings need to be changed temporarily to allow the booting from the DVD
drive.

03.16 CS PS SP
36 3 Terms Used
3.5 Recovery - DVD Restore
3.5.1 When is it necessary to perform a Recovery DVD restore?

Data stored on the previously created Recovery DVDs have to be restored:
n At customer sites, after replacing the ARCADIS imaging PC.
n At customer sites if the syngo imaging PC software needs to be reinstalled.
3.5.2 What is included in the Recovery DVD restore?

During the restore of the Recovery DVDs, all compressed data stored on the Recovery
DVDs are decompressed and written to the hard drives (partitions) of the syngo imaging
PC.
n The imaging PC hard drive partitions, including
 The hard drive boot sector.
 The operating system.
 The syngo imaging PC software.
 The syngo imaging PC product licenses and service software license key.
 The syngo imaging PC administrator name and administrator password.
 The syngo imaging PC meduser name and autologon settings.
 The syngo imaging PC software configurations and settings.
n After the above data are decompressed and restored, creation of a new syngo image
database will be started and performed automatically.
3.5.3 What is not included in the Recovery DVD restore?

The following data are not stored on the Recovery DVDs:
n The syngo imaging PC BIOS firmware.
n The necessary syngo imaging PC BIOS configuration.
n The main system settings and configurations
3.5.4 What are the prerequisites for restoring the Recovery DVDs?
The following prerequisites must be met to restore the data stored on the Recovery DVDs:
n The boot sequence of the DVD drive (BIOS settings) has to be changed to allow boot‐
ing from the DVD drive.
n The COBR Tool used must be compatible with the syngo imaging PC type.

03.16 CS PS SP
Terms Used 3 37
n The COBR Tool used must be compatible with the syngo imaging software version.
Further prerequisites for restoring the Recovery DVD on the syngo imaging PC are descri‐
bed in the Software Recovery Installation documents.

03.16 CS PS SP
38 3 Terms Used
3.6 System Configuration - Manually or using Backup & Re‐

store
The system configuration includes the configuration of the syngo imaging software
(product-specific, country-specific, and customer-specific configurations) as well as the
configuration of the main system (product-specific, country-specific, and customer-specif‐
ic configurations).
After the system configuration, all settings have to be stored on a CD (Backup).
3.6.1 When does a full or partial system configuration have to be performed?

The system configuration needs to be performed:
n During the production in the factory (partly, to the extent possible).
n During the startup at the customer site (initial configuration).
n Upon customer request.
n From the customer (manual configuration of customer specific settings).
n During service work after adjustments.
n During service work after the replacement of components (D1 / syngo imaging PC).
3.6.2 How can I perform the system configuration or parts of it?

The system configuration can be performed:
n Manually
 Each individual configuration needs to be performed separately.
n By using the Backup & Restore function of the syngo imaging service software.
 Previously performed configurations can be stored or restored.
Using the Backup & Restore functions, the configurations are stored in pack‐
ages (i.e. SW-Setings02, ASPIA Settings, Exam Set, etc.).
Individual changes of the system configuration have to be performed manual‐
ly.
.
Only a few system configurations cannot be stored or restored using the Backup&Re‐
 store function.
See “Which System Configurations will NOT be stored or restored?”
3.6.3 System Configuration - Backup

After the configuration of the syngo imaging software and main system, all settings need
to be stored on a CD-R.

03.16 CS PS SP
Terms Used 3 39
This has to be performed using the Backup function integrated in the syngo imaging serv‐
ice software.
3.6.4 System Configuration - Restore

If the configuration of the syngo imaging software and main system, or parts of it, have
to be restored, insert the Backup CD and restore all required settings.
3.6.5 Which System Configurations will NOT be stored or restored?

The following configurations are not stored and cannot be restored using the Backup &
Restore functions:
n Country-specific configurations for Australia.
n Country-specific configurations for Switzerland.
 These configurations are stored on the system D1 board.
 After replacing the D1 board, these configurations have to be repeated.
See the system startup instructions.
 If system configurations were changed we also recommend creating a new set of Recov‐
ery DVDs.

03.16 CS PS SP
40 4 Changes to the previous Version
Chapter 1:
 BIOS installation notes revised.
Chapter 2:
 BIOS installation descriptions revised.
Chapter 3:
 BIOS installation descriptions revised.

03.16 CS PS SP
List of Hazard IDs 5 41
There are no Hazard IDs in this document.

03.16 CS PS SP
All documents may only be used for
rendering services on Siemens
Healthcare Products. Any document
in electronic form may be printed
once. Copy and distribution of elec‐
tronic documents and hardcopies is
prohibited. Offenders will be liable
for damages. All other rights are re‐
served.
healthcare.siemens.com/services
Siemens Healthineers Headquarters

Siemens Healthcare GmbH
Henkestr. 127
91052 Erlangen
Germany
Telephone: +49 9131 84-0
siemens.com/healthineers
Print No.: XPR2-000.816.11.02.02 | Replaces: XPR2-000.816.11.01.02

Doc. Gen. Date: 03.16 | Language: English
© Siemens Healthcare GmbH, 2014
siemens.com/healthineers

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ARCADIS

ARCADIS XPR2-000.816.11.02.02 Page 2 of 42 © Siemens, 2014

1.1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 Recovery DVD creation and restore 6

2.1 Backup procedure and SW installation procedure. . . . . . . . . . . . . . . . . . . . . 6

3.1 Software Clone Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

© Siemens, 2014 XPR2-000.816.11.02.02 Page 3 of 42 ARCADIS

4 Changes to the previous Version 40

5 List of Hazard IDs 41

ARCADIS XPR2-000.816.11.02.02 Page 4 of 42 © Siemens, 2014

1.1 General Information

1.1.1 Scope of this Document

1.1.3 Service, shutdown, hibernation

1.1.4 Handover to the customer

1.1.5 Safety Information

© Siemens, 2014 XPR2-000.816.11.02.02 Page 5 of 42 ARCADIS

2.1 Backup procedure and SW installation procedure

Fig. 1: Overview of software installation clone / recovery

ARCADIS XPR2-000.816.11.02.02 Page 6 of 42 © Siemens, 2014

2.2 Recovery DVD creation

2.2.1.1 Required CDs / DVDs

System System Installed PC type, COBR Tool version COBR CD ma‐

ARCADIS Varic 17500 M720, COBR version VC20C 11061832

n Use the table to select the COBR tool required.

Two blank DVD-R disks for Recovery DVD creation

2.2.1.2 Required time

© Siemens, 2014 XPR2-000.816.11.02.02 Page 7 of 42 ARCADIS

n Creating a backup from PC (if needed): approx. 10 minutes.

2.2.1.3 Patient Images

2.2.1.4 System conditions and functional test

n Check the functional status of the system.

2.2.2 Entering and saving data

2.2.2.1 Service license key

2.2.2.2 BIOS Password

ARCADIS XPR2-000.816.11.02.02 Page 8 of 42 © Siemens, 2014

2.2.2.3 Computer name

2.2.2.4 Administrator logon

2.2.2.5 HIPAA logon (only if HIPAA is configured)

n Record the HIPAA user name.............................................................................

2.2.3 Backup of the ARCADIS system settings

 ter “Terms Used”.

 ly available and readable.

© Siemens, 2014 XPR2-000.816.11.02.02 Page 9 of 42 ARCADIS

County-specific configuration for Australia and Switzerland:

2.2.3.1 Prerequisites for the Backup

2.2.3.2 Storing the Backup files on the Backup CD

8. Remove the backup CD-R from the DVD drive tray.

ARCADIS XPR2-000.816.11.02.02 Page 10 of 42 © Siemens, 2014

10. Click <Home>.

2.2.4 Preparations for Recovery DVD creation

2.2.4.1 Shutting off via “Shut Down”

 A shutdown via “Hibernation” is not sufficient prior to “Recovery DVD creation”.

2.2.4.3 Preparing the blank DVD-R disks

2.2.4.4 BIOS logon

1. Switch on the system using the on button on the monitor trolley.

© Siemens, 2014 XPR2-000.816.11.02.02 Page 11 of 42 ARCADIS

2.2.4.5 Changing the BIOS boot sequence

ARCADIS XPR2-000.816.11.02.02 Page 12 of 42 © Siemens, 2014