CONTACT Aahaan Thakur


CM 30 shree niwas, sector 122, Noida, Uttar Pradesh
 7309308262
 aahaanthakur22@gmail.com

OBJECTIVE
To work in an environment which encourages me to succeed and grow
professionally where I can utilize my skills and knowledge appropriately.

EXPERIENCE
20/09/2022 - Technical associate
28/01/2024 Tech Mahindra

In tech Mahindra as a technical associate in a chat and email (blended)

process role I was providing technical support or assistance to
customers through chat platforms and raise ticket it includes like
insurance related issues, troubleshooting issues for products,
answering product-related questions, and guiding users through
technical processes or procedures. It often requires strong
communication skills and a good understanding of the products or
services being supported.

March 2022 - Buisness development executive

June 2022 Byju's
It was an internship in byju's as business development executive need
to generate lead and call them to sale byjus product.

October 2021 - Customer support

March 2022 Teleperformance
process complaints and issues related to products or services. To
enhance customer experience, they help customers complete
purchases, upgrades/returns and frequently provide necessary
technical assistance.

EDUCATION
2021 Dav
Bachelor's in computer Application
69%

2018 Harihar singh public school

12th
59%

2016 Harihar singh public school

High school
77%

SKILLS
Technical expertise
VEC ticketing tool
 Good listener
Leadership
Good communication
Performance achiever
ACHIEVEMENTS & AWARDS
I have score in tcsnqt 71%

LANGUAGES
English
Hindi
Bhojpuri

AAHAAN THAKUR