Corporate Quality Development Center

A Case For Change

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 A Case for Change
Program
Management

Corporate Quality Global Product

Development
Development Center Sourcing
for Quality System (GPDS)
SREA

Gage R&R
Failure Mode Effects
Analysis (FMEA)

Statistical Process
Trademarking Control Plans Control (SPC)

APQP

Production Parts Global

Quality Supply Approval Process Phased
A Case (PPAP) / Capacity PPAP
Base
for Change Q1 Segmentation Verification / VPP / MPP

Partnering
Q1 Skills Print Reading, Geometric
Manufacturing Dimensioning & Tolerancing
ISO/TS 16949 Site Assessment (GD&T), Technical Specifications

Lean - Value Stream

STA Mapping/Error Proofing QOS
Functional
Application The STA
Job Campaign Prevention,
Lean - Measurables
Warranty Field Actions, Stop Ship

Plant (Resident) /
Lean - Basics Current Model
8D Analysis Product/QR2

Global 8D BSAQ

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 A Case for Change

Why CQDC?

As STA Engineers, we need a global

standard skill set to be effective.

CQDC is a rigorous, technically focused,

global curriculum that provides the tools
needed to successfully improve our
supplier quality, which will help improve our
customer satisfaction.

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 A Case for Change

Objectives

– Explain Ford’s responsibility to focus on quality and how

to address potential issues

– Describe the working relationship necessary within

Purchasing and Ford to meet Purchasing objectives

– Describe the Supplier relationship values and rules of

conduct

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 A Case for Change

Supplier Relationship Values

• Act like a partner to be a partner

• Trust and be trustworthy
• Communicate with consistency
• Be fact based
• Think value, not just price

Become the Original Equipment Manufacturer (OEM) of choice!

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 A Case for Change

Who do we interact with?

• Suppliers
• Purchasing
• Manufacturing
• Engineering

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 A Case for Change

Purchasing Responsibilities
• Identify suppliers who deliver the required product development capability

• Ensure technical resources are available to close deficiency gaps

• Verify supplier quality capabilities and utilize a metrics-driven assessment

• Facilitating a cross-functional sourcing consensus

• Issue target agreements

• Develop forward-model-sourcing strategies

• Ensure supplier responsiveness

• Drive adherence to the Purchasing Supplier Relationship Values

• Involve STA early in the sourcing process

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 A Case for Change

Supplier Responsibilities
• Deliver the right product, at the right time, in the right quantity

• Meet the technical, financial, and process capability objectives

• Staff the program with sufficient resources

• Complete product assurance and timing plans

• Challenge seemingly redundant Ford requirements

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 A Case for Change

Engineering Responsibilities
• Provide customer requirements, program scope, and quality and
reliability objectives

• Provide clarification on proposed direction

• Establish a product assurance management process

• Monitor and manage supplier execution

• Participate actively in supplier technical and process capability reviews

• Lead regular and periodic risk assessments

• Lead problem resolution and continuous improvement efforts

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 A Case for Change

Manufacturing Responsibilities
• Participate in sourcing decisions, based on quality history and total cost

• Provide shipping requirements, shipment windows, and packaging

requirements

• Monitor supplier quality deficiencies and communicate them to the suppliers

and STA/Purchasing

• Maintain historical data on supplier’s quality and shipping performance

• Participate in quality reviews at the supplier sites

• Conduct quality reviews of selected suppliers at Ford Manufacturing Plants

• Provide technical/manufacturing knowledge and assistance to suppliers that

have major quality/productivity issues

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 A Case for Change

STA Engineer and Purchasing Shared Responsibilities

• Achieve common understanding of supply base

• Recognize areas of concern

• Understand which suppliers are doing it right

• Work together to source new business

• Deal with ongoing performance issues

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 A Case for Change

Resources

Global Purchasing homepage

http://my.purchasing.ford.com/

STA homepage
http://www.purchasing.ford.com/prch_sta/

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