Malkhan Singh Nigam

malkhan.official@gmail.com ║ +91-8839679512║ Male

ACADEMICS

QUALIFICATION INSTITUTE BOARD/UNIVERSITY YEAR %/CGPA

B.Tech.(Mechanical) Arya college of Engineering & IT, Rajasthan Technical university 2020 62.5
Jaipur
XII Army Public School, Bikaner CBSE board 2011 69.6
X Army Public School, Bikaner CBSE board 2009 68

WORK EXPERIENCE
Sr Associate Customer Experience
Teachmint Providing technical support to customers for there queries related to Teachmint app, customer on-
Technologies Private boarding and selling products.
Limited Training junior members. Maintaining best customer experience.
(May 2021- Till now)

Yashaswi Academy as Customer Associate (International Voice and Email)

a NAEEM trainee for Thames Water is a utility company responsible for the public water supply and waste water treatment
WNS, Client: Thames in large parts of Greater London, Thames Valley and other areas of the UK.
Water Working on tools such as Merlin, CIS, SAP
(Jan 2019-Jan 2020) Maintaining business processes and practices and Trained and mentored junior team members.
Consistently met deadlines and quality requirements for all production work
C.R.M. Services India Customer Care Executive
Pvt. worked as a customer support agent for the Amazon process and helping their sellers in selling their
Ltd.(Teleperformance product and refund related queries plus returns .
Jaipur)
(August 2016 – April
2017)

CAREER OBJECTIVE
Seeking an opportunity in an established organization, with future growth and development relevant to my educational
background and interests

CERTIFICATIONS

Completed a seven-day course which focused on basics, intermediate and advanced usage of the
MICROSOFT EXCEL software and importance of data analysis in the industry.

CORE COMPETENCIES

• Good verbal and written communication skills.

• Quick Learner, good observant.
• Disciplined & good etiquette.
• Strong ability to give attention to detail and to prioritize tasks and meet deadlines.
• Immense ability to form and manage relationships.
• Work on multiple technologies
PERSONAL DETAILS

•LANGUAGES
H. No. 4-13icherla,
KNOWNE English, Hindi, Punjabi, Can understand (Marathi, Gujrati, Bengali)

ADDRESS Village.- Dhorkha, P.O.- Gahely, Th.- Mehgaon, Bhind, M.P.(477001)