APPLIED BUSINESS TOOLS AND TECHNOLOGIES

Midterm Examination

Name: _____________________________ Date: __________________ Score: ________

Part 1. Identification.
1. These are portable devices for connecting to a telecommunications network in order
to transmit and receive message, voice, video, or other data. _____________________
2. A machine that makes copies of documents using a photographic process. _________
3. A device that scans documents and converts them into digital data. _______________
4. A telephone that transmits signals converted from audio data through physical media,
such as wire or fiber optic cable, rather than through wireless transmission as is the
case with mobile phones. ______________________________________________
5. A mobile EPoS system designed to give waiters more flexibility in the restaurant, by
taking orders from customers. ___________________________________________
6. A piece of informative or promotional material presented in a digital content format
and published online. _________________________________________________
7. Refers to the external and internal devices and equipment that enable you to perform
major functions such as input, output, storage, communication, processing, and more.
__________________________________________________________________
8. A communication method that uses electronic devices to deliver messages across
computer networks. __________________________________________________
9. A small handheld device with a power source (usually a battery) and a laser diode
emitting a very narrow coherent low-powered laser beam of visible light, intended to
be used to highlight something of interest by illuminating it with a small bright spot of
colored light. ________________________________________________________
10. A generic term used to refer to applications, scripts and programs that run on a device.
__________________________________________________________________
11. These items are small so they can be easily lost and they are significant to the business.
__________________________________________________________________
12. These are items that are ordinarily required for a worker's job function, including but
not limited to, equipment that ordinarily has no licensing, insurance or substantive
storage costs associated with it. __________________________________________
13. A tool management system which provides support for managing and administering
different tools used in the operations. _____________________________________
14. This generally serves as a space to provide general information about a company or a
direct platform for e-commerce. _________________________________________
15. A hotel property management system that helps hoteliers streamline their operations,
from managing reservations to handling invoices and payments. It offers features such
as front desk management, reporting, inventory management, and more. ___________
Part 2. Enumeration.

Cite at least five (5) Examples of business tools and technologies used in tourism and
hospitality industry.
16. __________________________________________________________________
17. __________________________________________________________________
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20. __________________________________________________________________
Three (3) Classification of Tools
21. __________________________________________________________________
22. .__________________________________________________________________
23. __________________________________________________________________

Cite at least ten (10) information that should be included in the tool register.
24. __________________________________________________________________
25. __________________________________________________________________
26. __________________________________________________________________
27. __________________________________________________________________
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33. __________________________________________________________________
Five (5) Examples of Portable and Attractive tool
34. __________________________________________________________________
35. __________________________________________________________________
36. __________________________________________________________________
37. __________________________________________________________________
38. __________________________________________________________________
Five (5) Examples of Significant Small Items
39. __________________________________________________________________
40. __________________________________________________________________
41. __________________________________________________________________
42. __________________________________________________________________
43. __________________________________________________________________
Five (5) Examples of Significant Small Tools
44. __________________________________________________________________
45. __________________________________________________________________
46. __________________________________________________________________
47. __________________________________________________________________
48. __________________________________________________________________
Part 3. Discussion.

What is a hotel night audit? (2 points)

49-50.
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What is eZee Frontdesk? (5 points)

51-55.
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Part 4. Essay.
What role does eZee FrontDesk PMS play in optimizing hotel operations and enhancing
guest experiences, and what are its key importance and benefits?

56-60.
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61-65.
Imagine you are granted the opportunity to operate a hotel: Would you opt to utilize applied
business tools and technologies to enhance its management and operations, or would you
forgo such advancements? Explain your stance, providing supporting arguments for your
decision.

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Work while they sleep. Learn while they party. It won’t be easy, but it will be all worth it. -ctto