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Textbook Ethnic Marketing Theory Practice and Entrepreneurship 1St Edition Guilherme D Pires John Stanton Ebook All Chapter PDF
Textbook Ethnic Marketing Theory Practice and Entrepreneurship 1St Edition Guilherme D Pires John Stanton Ebook All Chapter PDF
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Ethnic Marketing
This series welcomes proposals for original research projects that are
either single or multi-authored or an edited collection from both estab-
lished and emerging scholars working on any aspect of marketing theory
and practice and provides an outlet for studies dealing with elements of
marketing theory, thought, pedagogy and practice.
It aims to reflect the evolving role of marketing and bring together the
most innovative work across all aspects of the marketing “mix”—from
product development, consumer behaviour, marketing analysis, brand-
ing, and customer relationships, to sustainability, ethics and the new
opportunities and challenges presented by digital and online marketing.
5 Ethnic Marketing
Theory, Practice and Entrepreneurship
Guilherme D. Pires and John Stanton
Ethnic Marketing
Theory, Practice and
Entrepreneurship
Index 350
Tables
Over more than two decades of researching and writing about cultural
diversity and marketing to ethnic minorities within nation-states, we have
sought to capture the ongoing changes in approaches to ethnic market-
ing and the largely environmental drivers of those changes that have
been occurring. Over this period, we have observed growing differences
between theory and practice as well as growing differences between coun-
tries in how practitioners appear to treat marketing to ethnic minorities.
In this text we have sought to explain the causes of these differences while
still advancing the theoretical underpinnings for ethnic marketing to be
successful.
A major innovation in this text is to recognize that ethnic markets are
incubators for ethnic entrepreneurship and ethnic minority business,
which strengthens the value of ethnic networks for new arrivals and for
entrepreneurs, adding to the resilience of the minority ethnic group even
in the face of strong environmental constraints. Ultimately, success in
ethnic entrepreneurship is entwined with successful ethnic marketing,
hence our dual focus.
1 Issues in Ethnic Marketing
Theory, Practice and
Entrepreneurship
Conceptual Ambiguity
Ethnic marketing research is hampered by different notions of ethnic-
ity drawn from anthropology, ethnography, psychology, sociology and
marketing (Weber, 1961; Cohen, 1978; Barth, 1998; Gjerde, 2014).
Further discussion of these different notions and their implications will
2 Marketing Theory, Practice, Entrepreneurship
be discussed in Chapter 2. At this early stage of the discussion, we follow
Weber’s (1961) view of ethnicity as
Applying this view of ethnicity can arguably delimit ethnic marketing and
contributions identifiable as ethnic marketing research; however, ethnic
marketing is a field where different views of ethnicity exist and ethnic
marketing theory and practice often reflects these differences.
A lack of definitional clarity permits divergent claims to the field of
study and in practice, allowing for disagreement on what a minority
ethnic group is and on what is ethnic marketing research. As a conse-
quence, the divergent claims also sustain varying estimates of market size
and related assessments of the substantiality of a minority ethnic group,
crucially complicating incremental learning about ethnic marketing and
decisions about where its application is justified. Lack of definitional
clarity is an important ethnic marketing concern. As acknowledged by
Phinney (1990),
But the importance of definitional clarity has also been noted as a point
of concern in marketing covering both the discipline in general and spe-
cific fields of research. Without agreed definitions, scientific discussion
can descend into babble (Gilliam and Voss, 2013). In the context of
social marketing, Andreasen (1994) lamented that the lack of consensus
in the definition resulted in varied research agendas and in “talking at
cross purposes”. Definitional differences caused disagreement about the
particular domain of social marketing and how it differed from related
fields, hindering its theoretical advancement by fuelling incorrect appli-
cation by practitioners of research findings emerging under the social
marketing heading, which justified the likely disaffection by practitio-
ners with the findings of social marketing researchers. In the context of
advertising, Richards and Curran (2002) argued the need for an agreed
common definition to ensure general understanding and to delimit the
profession.
Marketing Theory, Practice, Entrepreneurship 3
What Is Ethnic Marketing? Definitional Differences
Currently, ethnic marketing has no agreed upon definition. What is
asserted to be ethnic marketing varies widely in terms of both theory and
practice, being very much dependent on users’ or practitioners’ under-
standing of ethnicity, of ethnic identity and of the role of acculturation,
as well as on the need by practitioners to often be pragmatic in the appli-
cation of any chosen definition. Further confusion arises from the use of
terms other than ethnic marketing, apparently covering the same field.
We discuss these differences in terminology first, followed by an exami-
nation of differences in views about ethnic marketing. If ethnic marketing
is referred to as marketing focussed on ethnic minority consumers or eth-
nic minorities (Jamal, 2003; Cui, 2001, 1997), competing terms include
multicultural marketing, diaspora marketing, international marketing at
home, domestic cross-cultural marketing, ethno-marketing and intercul-
tural marketing. Each of these is briefly explained and their differences
noted in the following paragraphs.
“Multicultural marketing” is a term widely used by theorists and
practitioners to describe strategies developed to target consumers from
different ethnic minority groups within a country. As cultural diversity
within a country consists of more than its ethnic diversity, multicul-
tural marketing’s scope is wider than addressing ethnic diversity through
marketing strategies. This is reflected in Burton’s (2002) research, who
interprets multiculturalism in a wide context of all possible subcultures
within a country whether they be based on ethnic differences or not.
Different variants of its practice will emerge dependent on political and
social conditions. As such, ethnic marketing involves a narrower focus
than multicultural marketing.
Cui and Choudhury (2002) provide a contrasting approach, using the
term “Ethnic Marketing” in a generic way, to refer to marketing using
distinctive marketing programs targeting an ethnic minority within a
country, with “Multicultural Marketing” having a more specific mean-
ing. Ethnic marketing embraces a framework of strategies to market to
ethnic minorities that encompasses approaches with minimal adaptation
(cross-cultural) to the needs of an ethnic minority to the development
of specific tailored programs intended to build loyalty and long-term
relationships with a minority ethnic group. Which strategy is applied will
depend on both demand and supply conditions. In this case, multicultural
marketing is more feasible in a country with many ethnic subcultures
each requiring a “unique” marketing mix to realize the “sales potential”
of that minority group. Multicultural marketing is distinguished from
“ethnic niche marketing” by the degree of focus on cultural diversity
within a country.
In the Cui and Choudhury schema, fewer ethnic groups enable more
focus on their distinctive needs, with ethnic niche marketing potentially
4 Marketing Theory, Practice, Entrepreneurship
enabling marketers to develop a customized offer that can build loyalty
and a long-term relationship. Clearly, multicultural marketing based on
recognizing each subculture’s unique needs can achieve similar outcomes
but the implications of a changed environment consisting of a greater
number of diverse ethnic groups is that, for cost/benefit reasons, com-
monalities and adaptations across groups may be sought to reduce the
cost of excessive differentiation. Of course, any behaviour that is ethnic-
ity focused is not taken into account.
“Multicultural marketing” is also used interchangeably with the term
“ethnic marketing” by Chan and Ahmed (2006), while Makgosa (2012)’s
view of multicultural marketing as targeting and communicating with
ethnic minority groups within culturally diverse societies could also be
interchanged with ethnic marketing, which Makgosa does in the context
of marketing to a particular ethnic minority.
Makgosa (2012) considers that heterogeneity within ethnic groups
residing in the UK may require intra-group as well as between group
differences in ethnic marketing strategies, adding another layer of com-
plexity in terms of defining either multicultural or ethnic marketing. His
study groups of African Blacks and Indians residing in the UK are broadly
specified minorities, heterogeneous not only in terms of acculturation and
strength of ethnic identity, but also in terms of key subculture elements
such as language and religion. Effectively, Makgosa (2012) is embracing
the concept of “panethnicity”, borrowed from the USA where multiple
ethnicities have been labelled as Asian, Latino or African-American; the
creation of pan ethnic groups for a variety of social and economic pur-
poses is discussed by Okamoto and Mora (2014).
Other terms that capture to varying degrees the focus of ethnic market-
ing in marketing to ethnic minorities include “International Marketing at
Home”, “Domestic Cross-Cultural marketing”, “Diaspora Marketing”,
“Ethno-Marketing” and “Intercultural Marketing”. Diaspora market-
ing (Kumar and Steenkamp, 2013) is directed at targeting first genera-
tion immigrants in a host country based on meeting their home country
developed preferences for particular brands. As such, it is similar to what
has been called International Marketing at Home (Wilkinson and Cheng)
and domestic cross-cultural marketing (Pires, 1999), all being narrower
in their focus than most forms of ethnic marketing because they appear
to ignore possible acculturation effects as well as subsequent generations
that may still retain varying strengths of ethnic identity.
Ethno-marketing and Intercultural marketing appear more closely
related to ethnic marketing in their specific focus and approach. Szillat and
Betov (2015) use ethnic marketing and intercultural marketing inter-
changeably, both referring to the orientation of marketing activities
towards target groups with particular ethnic characteristics. This similar-
ity is evident in Ethno-marketing, defined by Waldeck and von Gosen
(2006) as
Marketing Theory, Practice, Entrepreneurship 5
differentiated marketing with respect to the cultural origin of the
target groups. Cultural minorities that live in a certain country will
be targeted with a tailored marketing mix.
Theory to Practice
28. Operationalization of ethnicity.
29. Justifying the targeting of large, aggregated ethnic groups or smaller, single
groups using the same EM theory.
30. When are MEGs important for marketing?
31. The importance of context for EM. Ethics and social responsibility issues in EM.
32. Using EM perspective to justify Hispanics, Latinos and Asian-American for
segmentation purposes.
33. The role of geography and distance in EM.
34. The role of language in EM.
35. Markets might be fragmenting, but marketers globalize.
Micro/Practitioner Issues
36. The relevance of targeting by neighbourhood for EM.
37. Segmenting MEGs by extent of acculturation.
EM: Ethnic Marketing; EMC: Ethnic minority consumer; MEG: Minority ethnic group, A2C:
agency to consumer; B2B: business-to-business; B2C: business-to-consumer; C2C: consumer-to-
consumer.
Another random document with
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well be that each brood has its own characteristic secretion, or "smell," as it
were, slightly different from that of other broods, just as every dog has his, so
easily recognisable by other dogs; and that the cells only react to different
"smells" to their own. Such a secretion from the surface of the female cell
would lessen its surface tension, and thereby render easier the penetration of
the sperm into its substance.
As a rule, one at least of the pair-cells is fresh from division, and it would thus
appear that the union of the nuclei is facilitated when one at least of them is a
"young" one. Of the final mechanism of the union of the nuclei, we know
nothing: they may unite in any of the earlier phases of mitosis, or even in the
"resting state." A fibrillation of the cytoplasm during the process, radiating
around a centrosome or two centrosomes indicates a strained condition.[51]
Again, not only is the vegetal cell very ready to surround itself with a
cell-wall, but its food-material, or rather, speaking accurately, the
inorganic materials from which that food is to be manufactured, may
diffuse through this wall with scarcely any difficulty. Such a cell can
and does grow when encysted: it grows even more readily in this
state, since none of its energies are absorbed by the necessities of
locomotion, etc. Growth leads, of course, to division: there is often
an economy of wall-material by the formation of a mere party-wall
dividing the cavity of the old cell-wall at its limit of growth into two
new cavities of equal size. Thus the division tends to form a colonial
aggregate, which continues to grow in a motionless, and, so far, a
"resting" state. We may call this "vegetative rest," to distinguish it
from "absolute rest," when all other life-processes (as well as
motion) are reduced to a minimum or absolutely suspended.
Higher Plants consist of cells for the most part each isolated in its
own cell-cavity, save for the few slender threads of communication.
Higher Animals consist of cells that are rarely isolated in this way,
but are mostly in mutual contact over the greater part of their
surface.
Again, Plants take in either food or else the material for food in
solution through their surface, and only by diffusion through the cell-
wall. Insectivorous Plants that have the power of capturing and
digesting insects have no real internal cavity. Animal-feeding Protista
take in their food into the interior of their protoplasm and digest it
therein, and the Metazoa have an internal cavity or stomach for the
same purpose. Here again there are exceptions in the case of
certain internal parasites, such as the Tapeworms and
Acanthocephala (Vol. II. pp. 74, 174), which have no stomachs, living
as they do in the dissolved food-supplies of their hosts, but still
possessing the general tissues and organs of Metazoa.
Corresponding with the absence of mouth, and the absorption
instead of the prehension of food, we find that the movements of
plant-beings are limited. In the higher Plants, and many lower ones,
the colonial organism is firmly fixed or attached, and the movements
of its parts are confined to flexions. These are produced by
inequalities of growth; or by inequalities of temporary distension of
cell-masses, due to the absorption of liquid into their vacuoles, while
relaxation is effected by the cytoplasm and cell-wall becoming
pervious to the liquid. We find no case of a differentiation of the
cytoplasm within the cell into definite muscular fibrils. In the lower
Plants single naked motile cells disseminate the species; and the
pairing-cells, or at least the males, have the same motile character.
In higher Cryptogams, Cycads, and Ginkgo (the Maiden-hair Tree),
the sperms alone are free-swimming; and as we pass to Flowering
Plants, the migratory character of the male cells is restricted to the
smallest limits. though never wholly absent. Intracellular movements
of the protoplasm are, however, found in all Plants.
Animals all require proteid food; their cyst-walls are never formed of
cellulose; their cells usually divide in the naked condition only, or if
encysted, no secondary party-walls are formed between the
daughter-cells to unite them into a vegetative colony. Their colonies
are usually locomotive, or, if fixed, their parts largely retain their
powers of relative motion, and are often provided on their free
surfaces with cilia or flagella; and many cells have differentiated in
their cytoplasm contractile muscular fibrils. Their food (except in a
few parasitic groups) is always taken into a distinct digestive cavity.
A complex nervous system, of many special cells, with branched
prolongations interlacing or anastomosing, and uniting superficial
sense-organs with internal centres, is universally developed in
Metazoa. All Metazoa fulfil the above conditions.
PROTOZOA
Organisms of various metabolism, formed of a single cell or apocyte,
or of a colony of scarcely differentiated cells, whose organs are
formed by differentiations of the protoplasm, and its secretions and
accretions; not composed of differentiated multicellular tissues or
organs.[59]
Most of the fresh-water and brackish forms (and some marine ones)
possess one or more contractile vacuoles, often in relation to a more
or less complex system of spaces or canals in Flagellates and
Ciliates.
CHAPTER III
I. Sarcodina.
Protozoa performing most of their life-processes by pseudopodia; nucleus
frequently giving off fragments (chromidia) which may play a part in nuclear
reconstitution on division; sometimes with brood-cells, which may be at first
flagellate; but never reproducing in the flagellate state.[64]
1. Rhizopoda
Sarcodina of simple form, whose pseudopodia never coalesce into
networks (1),[65] nor contain an axial filament (2), which commonly
multiply by binary fission (3), though a brood-formation may occur;
which may temporarily aggregate, or undergo temporary or
permanent plastogamic union, but never to form large plasmodia or
complex fructifications as a prelude to spore-formation (4); test when
present gelatinous, chitinous, sandy, or siliceous, simple and 1-
chambered (5).
Classification.[66]
I. Ectoplasm distinct, clear; pseudopodia blunt or
tapering, but not branching at the apex Lobosa
Amoeba, Auctt.; Pelomyxa, Greeff; Trichosphaerium, A.
Schneid.; Dinamoeba, Leidy; Amphizonella, Greeff;
Centropyxis, Stein; Arcella, Ehr.; Difflugia, Leclercq;
Lecqueureusia, Schlumberger; Hyalosphenia, Stein;
Quadrula, F. E. Sch.; Heleopera, Leidy; Podostoma, Cl. and
L.; Arcuothrix, Hallez.
II. Ectoplasm undifferentiated, containing moving
granules; pseudopodia branching freely towards the
tips Filosa
Euglypha, Duj.; Paulinella, Lauterb.; Cyphoderia, Schlumb.;
Campascus, Leidy; Chlamydophrys, Cienk.; Gromia, Duj. =
Hyalopus, M. Sch.