Professional Documents
Culture Documents
Ob Notes
Ob Notes
Ob Notes
- **Founders hire like-minded employees:** They choose and retain people who share their thoughts
and feelings.
- **Founders teach their beliefs:** They train and familiarize employees with their way of thinking.
- **Founders lead by example:** Their actions make employees connect with them and adopt their
beliefs, values, and assumptions.
- **Formal:** A new employee at a large corporation attends a structured orientation program before
starting their job.
- **Informal:** A new employee at a small family-owned business is introduced to their role on the
first day without a formal training program.
- **Individual:** A new lawyer receives personalized training and guidance from a senior partner at a
law firm.
- **Collective:** New recruits in the military go through basic training together as a group.
- **Fixed:** An engineering graduate joins a company with a clear career progression plan, moving
from junior to senior roles at set intervals.
- **Variable:** In a creative agency, promotions are based on individual performance and readiness,
with no fixed timeline.
- **Serial:** An apprentice learns from a skilled craftsman who guides them through each step of the
trade.
- **Random:** A new employee in a startup is given tasks to figure out independently without a
designated mentor.
- **Investiture vs. Divestiture:**
- **Investiture:** A new teacher's innovative ideas and teaching style are encouraged and supported
by the school administration.
- **Divestiture:** New recruits in a sales team undergo training to shed any previous sales techniques
and adopt the company's approach.
Forming:
- The group is just starting out, and everyone is getting to know each other.
- There's a lot of uncertainty, but also excitement about the new group.
Storming:
- People have different ideas and ways of working, and they need to figure out how to work together.
Norming:
- Everybody understands their roles and how the group will function.
Performing:
- The group is working really well together and achieving its goals.
Adjourning:
- The group's work is coming to an end, and people start to feel sad about the group ending.
- The group takes time to reflect on what they've accomplished and the relationships they've built.
Roles:
- How a person sees their own role vs. how others expect them to act.
Norms:
- Norms help the group function, express its values, and set expectations.
- Different types of norms like how to work, how to look, and how to interact.
Status:
- Status comes from having power, being valuable to the group, or personal qualities.
- Higher status people have more freedom to ignore the group's rules.
Group Size:
Cohesiveness:
- How much group members like and want to stay in the group.
- Making the group smaller, having shared goals, and giving rewards can increase cohesiveness.
Diversity:
- Diversity can increase conflicts, especially early on, and make the group less happy.
Groupthink:
- The group members feel a lot of pressure from the others to go along with the group.
- They want to avoid any conflicts or disagreements, and just keep everyone happy.
- They're scared to speak up with a different opinion because they don't want to upset the group.
- The group members really want the group to look good, no matter what.
Groupshift:
- When the group discusses things, it makes people's opinions become more extreme.
- It's not about hiding disagreement, but making people's existing views even stronger.
- This happens because of the way the group talks and shares ideas.
- People end up with more extreme opinions than they had before.
Okay, here are the strategies to overcome groupthink and groupshift in even simpler words:
- Ask people to share ideas that are different from the rest of the group.
- This can stop the group from only thinking one way.
Okay, let me explain the difference between a work group and a work team in very easy, simple words:
Work Group: People share information and make decisions to improve individual work.
Work Team: People work together as a team to achieve better results through collaboration and mutual
support.
Work groups share information, have a neutral or negative atmosphere, focus on individual tasks, and
have random and varied interactions.
Work teams aim for collective performance, have a positive atmosphere, focus on both individual and
mutual tasks, and have complementary interactions.
Okay, let me explain the main content theories - Maslow's Hierarchy of Needs, McClelland's Theory of
Needs, and Herzberg's Two-Factor Theory - in simple and easy-to-understand language:
- The idea is that as you satisfy the lower-level needs, you become motivated to fulfill the higher-level
needs.
1. Need for Achievement - the desire to excel and accomplish challenging goals
2. Need for Affiliation - the desire to have friendly relationships and be part of a group
3. Need for Power - the desire to influence others and have control/authority
- Depending on which need is strongest, people will be motivated to behave in different ways.
- This theory says there are two sets of factors that influence motivation:
1. Hygiene factors - things like pay, working conditions, company policies. These don't directly motivate,
but if they're not good enough, it can demotivate people.
2. Motivator factors - things like recognition work itself , responsibility , achievement. These are the
true motivators that inspire people to do their best work.
Vroom's Expectancy Theory is about how people are motivated when they believe their efforts will lead
to good results, and those good results will get them the rewards they want.
Expectancy - This is about whether you believe your efforts will actually lead to good performance. If
you don't think your hard work will pay off, you won't be very motivated.
Instrumentality - This is about whether you believe good performance will lead to the rewards you want,
like a promotion, bonus, or recognition. If you don't see that connection, you won't be motivated.
Valence - This is about how much you value the rewards you might get. If the rewards don't mean much
to you, you won't be as motivated to go after them.
the Reinforcement Theory says you can motivate people by giving them rewards for good behavior and
consequences for bad behavior
Positive Reinforcement
The reward makes you more likely to do that good thing again.
Negative Reinforcement
Punishment
If you do something bad, you get a penalty or consequence.
The punishment makes you less likely to do that bad thing again.
The Job Characteristics Model is about how the actual design and features of a job can help motivate the
person doing that job.
1. Skill Variety
- This means the job requires you to use different skills and talents.
- The more variety in your work, the more motivated you'll be.
2. Task Identity
- This means you can see the whole task from start to finish.
3. Task Significance
4. Autonomy
- This means you have freedom and independence in how you do your work.
5. Feedback
- This means you get clear information about how well you're performing.
- Knowing how you're doing helps keep you motivated.
Perceiver Factors:
Things like their own personality, attitudes, motivations, and past experiences can impact how they see
and interpret things.
For example, if someone has a negative attitude, they might perceive neutral situations as more
threatening.
Stimulus Factors:
This is about the thing being perceived, like an object, person, or event.
Factors like the size, color, movement, sound, or any other features of the stimulus can affect how it is
perceived.
For example, a very bright light might be perceived as more intense than a dim light.
Situational Factors:
Things like the time, location, social setting, or even the mood in the room can influence how something
is perceived.
For example, you might perceive a person's behavior differently at a formal work event versus a casual
party.
Conscientiousness:
This is about being organized, responsible, and good at getting things done.
Emotional Stability:
Extraversion:
Openness:
Agreeableness:
People high in this are kind and get along well with others.
The Big Five model helps us understand the different ways people can be. Knowing your strengths in
each area
This theory says that people are happiest and most successful in jobs that match their personality.
The better your personality matches the demands of the job, the more satisfied and likely to stay you'll
be.
Person-Organization Fit:
This theory says that people are attracted to and choose to work for organizations that have similar
values to their own.
If your personal values don't align with the company's values, you're more likely to be unhappy and
leave.