GROUP 1 BA1202 Cervantes, Excell M. (Leader) Members: Andino, Maria Jhuniza R. Batayola, Regina Britanico, Cynth De Gala, Krizzia Formon, Israel Puri, Krishna Santiago, Hazel Ann Villadelrey, Shine IvyPROCESS ANALYSIS AT ARNOLD PALMER HOSPITAL Questions (5 items x 10 points): 1. As Diane's new as stant, ereate a flowchart for this process. Flow chart: MATERNITY PATIENTS IN APH aaoy vermin tryin APH'S LAD ‘y ‘compara oar? ‘Check-in Desk ours? [Baby born en-route or imminent?” - - Is the mother in ‘active bor? 2. Explain how the process might be improved once you have completed the chart, = Inorder to make the processes better, I ean propose to permit initial registration at the i al stages of pregnancy for those patients who take too long to complete. Improving the registration of the patients automatically and ahead of time will be more convenient for pregnant patients, as well as admission procedures for unregistered mothers. By putting in place a more effective wayto determine delivery readiness to reduce unnecessary returns, it will be easier for patients to enter the Labor & Deliver check-in desk to check if it is time for the pregnant woman to deliver. This maximizes departmental coordination to guarantee seamless transitions and prompt care for mothers and babies with complications. 3. How would this flowchart change if a mother is scheduled for a Caesarean-section birth (i.e., the baby is removed from the womb surgically)? Flow chart: MATERNITY PATIENTS IN APH (CAESARIAN BIRTH) tstnemotnerpre- —/| ( a / Entry in APH'S LAD ‘Check-in Desk4. How would the flowchart change if all mothers were preregistered electronically (or manually)? Redraw the chart to snow the possible changes. Flow chart: MATERNITY PATIENTS IN APH (PRE-REGISTERED) = 5. Describe in detail a process that the hospital could analyze besides the ones mentioned in this case. - Analyzing hospital processes involves detailed consideration of patient instructions upon discharge and prioritization of care. Firstly, clear instructions should be provided to patients upon discharge, outlining when they should retum for follow-up appointments and where to seek further assistance if needed, For instance, patients should be informed to return to the check-in desk before leaving for any additional information or clarification. This ensures thatpatients understand their post-discharge care plan and know where to seek help if they encounter any issues. Secondly, hospitals should develop a prioritization system for patient care, particularly in critical situations like labor and delivery. For example, in obstetric cases, the mother's well-being should be prioritized, especially if the baby is born en route or if birth is imminent. This ensures that medical resources and attention are directed to those who require urgent care, optimizing patient outcomes. Additionally, specific treatment protocols should be established for managing complications that may arise, ensuring that healthcare providers are well-prepared to respond swiftly and effectively to any emergent situations.