Reliance

Retail
Human Resource Management
~ Prof. Ashish Arya

Submitted By:
1. Abinash Padhy
2. Ritul Joshi
3. Shayantan Mondal
4. Abhrajit Halder
5. Agnish Saha
Table Of
Introduction
OBJECTIVE

Contents Methodology
Learning
Recruitment Process
E- Recruitment
E- Recruitment at a Glance

Finding

Conclusion
Introduction
Introduction
Reliance Retail Ltd. is a subsidiary company of Reliance
Industries. Founded in 2006 and based in Mumbai, it is the
largest retailer in India in terms of revenue. Its retail outlets
offer foods, groceries, apparel and footwear, lifestyle and
home improvement products, electronic goods, and farm
implements and inputs.

The company’s outlets also provide vegetables, fruits and

flowers. It focuses on consumer goods, consumer durables,
travel services, energy, entertainment and leisure, and health
and well-being products, as well as on educational products
and services. It has a total of 3,383 stores as of June 2016 in
India with an area of over 13 million square feet across 210
cities.
 OBJECTIVE
Human resource management in reliance retail provides favorable environment for
employees so that people working in organization can work creatively. This
ultimately helps them to develop their creative knowledge, ability and skill.

They try to bridge the gap between individual goal and organizational goal.

They provide a series of facilities and opportunities to employees for their career
development. This leads to job satisfaction and commitment.
 • Employees are asked about different
aspects of the company and its working

Methodology
environment so they could give their
feedback about those aspects.

• If the employees agree upon the given

statement they will choose 4(agree) and
5(strongly agree).

It is done through Likert scale.

• If they do not agree than they’ll

• Research is meant for measuring
choose 1(strongly disagree) or
work culture of the organization,
2(disagree).
Likert’s scale is opted because
the employees are asked about
• And if they’re not sure about their
the certain statements about their
statement, they choose 3(neither
working environment and are
agree nor disagree).
asked whether they
agree/disagree from the stated
questions.
LEARNING

• Recruitment and Selection is just

not a process of finding a
candidate for a job specified, but it
is finding a right person for the
right job at the given time.

• Working in a corporate sector is all

about having a fierce of doing your
work with enthusiasm and zeal.
 Recruitment Process

Approval from HQ
Separations/vacancies

Joining Formalities

Sourcing(RAG) Interview Process

CV selection &shortlisting Written Test(RPAT)

Calling Scheduling
E- Recruitment
• The latest trend in the
recruitment is the E-
RECRUITMENT. Also known as
ONLINE RECRUITMENT, it is the
use of technology or the web
based tools to assist the
recruitment processes.
E-recruitment At A Glance
• Reliance Mass Talent Acquisition system(R-MTAS)

• Simple user friendly E-Recruitment system for Reliance

stores.

• Automatic generations of letter of intent as well as offer

letter.

• E-Rec can generate following offer letters:

• Probationer
• Fixed Term
• Trainee
• Part time
• Provision to enter candidate data offer to ensure fast
recruitment.

• Automatic data transfer from E-Rec to SAP HR

system, automating the hiring process.

• Recruitment reduced the time due to simplicity of the

system.

• Faster generation of employee code.

 FINDINGS
HR Department of Reliance Retail manpower planning is given importance so that the
company doesn’t incur any losses due to vacant position .

HR Department of Reliance Retail does its best to make their employees feel comfortable
and vulnerable with the organizational culture .

Employees of Reliance Retail manage to finish their given task on time sometimes even
before the time.

Learning there was not a difficult because of the co-operation employees their had shown.
Conclusion
• Reliance retail is India’s largest private sector enterprise.
Reliance Retail provides an environment of trust and
openness to its employees.

• The company also provides growth and development

opportunities to the employees at every cadre level.

• Training programs are held time to tim e according to the

requirements.

• But some of the Employees are not happy with the work
culture of the organization. They feel they are not treated
well and their opinion and suggestions are not valued.

• There is a good personal and professional relationship

between the employees of the various department.

• Overall an excellent organization to work for. One of the best

organization in terms of system and process.