INTRODUCTION AND DESIGN OF THE STUDY INTRODUCTION.

An organization study is the study of individual and group dynamics in an organization, as well as the nature of the organization itself. Whenever people a r e i n t e r a c t i n g i n a n organization many factor come into play. The applicability of theory in to practice in the business enterprises and the corporate seeks certain changes and adoptability. In order to gain such an exposure and experience an effort has been taken in way of internship training. OBJECTIVE OF THE STUDY: T h e m a i n o b j e c t i v e o f t h e s t u d y i s t o a c q u i r e t h e p r a c t i c a l knowledge regarding the working procedure and the Production o f c o t t o n s e e d o i l a t industrial or commercial level. T o f i n d o u t v a r i o u s i s s u e s r e l a t i n g t o t h e d i f f e r e n t d e p a r t m e n t s i n t h e organization. To know about the policies, functions, & overall performance of employees in the organization SCOPE OF THE STUDY In plant training gives a practical view of a company that makes to understand a student practicality of a company and its policies in different practical situations and conditions indifferent departments and levels of management and work level. This study gives a detailed report on various departments. And a brief report on other departments and communication pattern used in company to carry the work and a view on marketing the products of METHODOLOGYPRIMARY DATA During this Internship period various departments of were visited and s t u d i e d w i t h t h e information provided by the company and direct interview with respect to various heads of departments and interaction with the employees of the organization. SECONDARY DATA The required data was also collected from relevant web sites, books, magazines, etca n d a S W O T a n a l y s i s o f t h e c o m p a n y w a s m a d e , c e r t a i n i s s u e s a r e i d e n t i f i e d a n d recommendations and suggestions made accordingly. LIMITATION OF THE STUDY: The main drawback of the study was the time constraint and the study was limited within the periphery of information being availed to us by various departments. INDUSTRY PROFILE INDUSTRY PROFILE: Soap is one of the commodities which have become an indispensable part of the life of modern world. Since it is non durable consumer goods, there is a large market for it. The w h o l e s o a p i n d u s t r y i s e x p e r i e n c i n g c h a n g e s d u e t o i n n u m e r a b l e r e a s o n s s u c h a s government relations environment and energy problems increase in cost of raw material etc.The changing technology and ever existing desire by the individual and the organization to produce a better product at a more economical rate has also acted as catalyst for the dynamic process of change. More and more soap manufacturers are trying to capture a commanding market share by introducing and maintaining acceptable products. The s oap industry in India

faces a cutthroat competition while multinational companies dominate the market. They are also facing severe threat from dynamic and enterprising new entrance especially during 199192.If we look back into the history of soaps & deter gents, mankind knew about soaps nearly2000 years back i.e. in 70 A.D. when Mr. Elder accidentally discovered the soap, when roasted meat over flowed on the glow in ashes. This lump like product was soap & had foaming & cleansing character. In 1192 A.D. the first commercial batch of soaps was made& marketed by M/s Bristol soap market in London, from there in 1662A.D. the first patent for making soap was taken in London. The world consumption of soap in 1884A.D. was said to be 2 lakh tones p.a. HISTORY OF THE SOAP: Soap manufacturing was started in North America. Some American companies with well-known names were started 200 years ago. During middle age soap was made at various places in Italy, France, England & other countries. France became famous & many small factories were established therein India the first soap industry was established by North West soap company in1897 atMeerat following the Swedish movement. From 1905 onwards few more factories weresetup.They is, Mysore soap factory at Bangalore Godrej soap at Bombay Bengal chemicals Tata oil mills 1930 lever Brothers Company THE INDIAN SOAP INDUSTRY SCENARIO: The Indian soap industry has long been dominated by hand full of companies such as:1. Hindustan Uni levers limited.2. Tata oil mills (taken over by HUL) 3. Godrej soaps private limited. T h e I n d i a n s o a p i n d u s t r y c o n t i n u e d t o f l o u r i s h v e r y w e l l u n t i l 1 9 6 7 - 6 8 , b u t b e g a n t o stagnate & soon it started to recover & experienced a short upswing in 1974. This increase in demand can be attributed due to; 1. Growth of population . 2.Income & consumption increase. 3. Increase in urbanization. 4. Growth in degree of personal hygiene. Soap manufacture has 2 classifications, organized and unorganized sectors. KSDL comes under organized sector. PRESENT STATUS: Market scenario: India is the ideal market for cleaning products. The countrys per capita consumption of detergent powders & bars stands at 1.6kg & soaps at543Gm. Hindustan liver, which towers over the cleaning business, sells in all over the clea ning business but the tiniest of Indiansettlements.The 7.4lakhs tons per annum soap market in India is crawling along at 4%. The hope lies in r a i s i n g R u p e e w o r t h , t h e p o t e n t i a l

f o r w h i c h i s h i g h b e c a u s e t h e I n d i a n s o a p m a r k e t i s pseudo in nature & it is amazingly complex being segmented not only on the basis of price benefits, but even a range of emotions within that outlining framework. PROBLEMS OF SOAP INDUSTRY: Soap industry faces some problems in case of raw materials. The major ingredients are soap ash, linear alkyl, benzene& sodium. Tripoli phosphate poses number of serious problems in terms of availability. The demand supply gap for vegetable oil is 1.5 to 2 lakhs tons & is met through imports. In recent times, caustic soda and soap ashes in the ch eaper varieties of soaps are quite high. COMPANY PROFILE HISTORY:I n d i a i s a r i c h l a n d o f f o r e s t ; i v o r y, s i l k , s a n d a l ; p r e c i o u s g e m s a r e m a g i c a l c h a r m s o f centuries. The most enchanting perfumes of the world got their exotic spell with a twist of sandal. The worlds richest sandalwood resource is from one isolated stretch of forests landin South India that is Karnataka. T h e o r i g i n o f sandalwood and its oil in Karnataka, which is used in making of M ys o r e sandal soaps, is well known as Fragrant Ambassador o f India & Sandalwood oil is infactknown as Liquid Gold. By the Inspiration of His Highness Maharaja of Mysore late Jayachamarajendra Wodeyar,the trading of sandalwood logs started which was exported to Europe and New destinations, but with commencement of First world War India faced Severe Crisis on the business of sandalwood. This situation gave rise to start of an industry, which produces value added products i.e., of Sandalwood oil. His Highness Maharaja of Mysore created this situation as an opportunity b y s o w i n g t h e s e e d o f t h e G o v e r n m e n t S a n d a l w o o d O i l F a c t o r y, w h i c h i s t h e p r e s e n t KS&DL. The project was shaped with the engineering skills and expertise of the top level. Late Sir M.Visvesvaraya, the great Engineer who was the man behind the project. Todays famous Mysore sandal soaps credit goes to late Sri So sale Garalapuri Shastri who incorporated the process of soap making using Sandalwood oil. He was an eminent scientist in the field working at the Tata Institute, Bangalore. He was sent to England to master the fine aspects of soap manufacturing. The Maharaja of Mysore & Diwan Sir.M.Visvesvaraya established the Government S o a p factory during the year 1918. The factory was started as a very small u n i t n e a r K.R.Circle, Bangalore with the capacity of 100 tons P.A. In November 1918 the Mysore sandal soap was put into the market after sincere effort and experiments were undertaken to evolve soap perfume blend using sandalwood oil as the main base to manufacture toilet soap. The factory shifted its opera tion to Rajajinagar industrial area, Bangalore in July1957, where the present plant is located. The plant occupies an area of 39 acres (covering Soaps, Detergents and Fatty Acid divisions), on the Bangalore Pune Highway, easily accessible by transport services and communication. Another sandal wood oil division was established during the year 1944 at Shimoga, which stopped its operations in the year 2000for want of Natural Sandalwood. This factory started at a moderate scale in year 1916. The first product was washing soap in addition to the toilet soap in the year 1918. The toilet soap of the company was made up of sandal wood oil. I n 1 9 5 0 G o v e r n m e n t d e c i d e d t o e x p a n d t h e f a c t o r y i n t w o s t a g e s . T h e f i r s t s t a g e o f expansion was done to increase the output to 700 tons per year and was completed in the year 1952 in the old premises. The next stage of expansion was implemented in 1954 to meet growing demand

for Mysore sandal soap and for this purpose Government of India sanctioned license to manufacture1500 tons of Soaps and 75 tons of glycerin per year. The expansion project worth of Rs.21lakhs includes the shifting of the factory to a newly laid industrial suburban of Bangalore. The factory started functioning in this new premise [i.e., present one] from 1 st July 1957.From this year onwards till date the factory had never looked back, it has achieved growth and development in production scales and profits. The industry has 2 more divisions one at Shimoga and another at Mysore where sandal wood oil is extracted. The Mysore division started functioning from 1917 and only during1984 manufacturing of perfumed and premiere quality Agarbathies at was started. Right from the first log of sandalwood that rolled into the boiler room in 1916, the company has been single minded pursuit of excellence. The project took shape with the engineering skills and expertise of top -level team under the leadership of Sir. M.Visvesvaraya, Prof. Watson and Dr.Sudbrough. Like this soap factory was started as a small unit and now it has grown up to a giant size. RENAMING: -On 1stOctober 1980, the Government Soap Factory was renamed as Karnataka Soaps and Detergent Limited The Company was registered as a public limited company. Today Company produces varieties of products in the toilet s oaps, detergent, Agarbathies and Cosmetics. OBJECTIVES OF KS & DL: -To serve the national economy reliance To promote purity and quality products and thus enhance age o l d c h a r m o f Sandalwood Oil 11To maintain the brand loyalty of its customer. To supply the products mentioned above at most reasonable and competitive rate. VISION, MISSION AND GOALS VISION STATEMENT:Keeping pace with globalization, global trends and the states policy f o r using technology in every aspect of governance. Ensuring global presence of Mysore Sandal products while leveraging its unique strengths to take advantage of the current technology scenario by intelligent and selective diversification. Secure all assistance and prime status from Government of I n d i a , a l l technology alliances. Most importantly to earn the invaluable foreign exchange, both to the state and to the country. MISSION STATEMENT:To serve the National economy. To attain self-reliance.

To promote purity & quality products To maintain the Brand loyalty of its customers. To build upon the reputation of Mysore sandal soap based on pure sandal oil. COMPETITORS OF KS&DL PRODUCTS AND SERVICES:KS&DL is facing cut-throat competition in national and international market. Some of its main competitors are:odrej Soaps Private Ltd.,

TRADEMARK OF KS & DL :The SHARABHA The carving on the cover is the sharabha, the trademark of KS & DL.The sharabha is a mythological creation from the puranas which has a body of a lion and head of elephant, which embodies the combined virtues of wisdom and strength. It is adopted as an official emblem of KS& DL to symbolize the philosophy of the company. The sharabha thus symbolized a power that removes imperfections and impurities. The maharaja of Mysore as his official emblem adopted it. And soon took its pride of places t h e s ym b o l of the Government Soap Factory of quality that reflects a standard o f excellence of Karnataka Soaps and Detergent Limited. SLOGAN :NATURAL PRODUCTS WITH EXOTIC FRAGRANCES KS & DL has a long tradition of maintaining the highest quality standard, right from the selection of raw materials to processing and packing of the end product. The reasons why its products are much in demand globally and are exported regularly to UAE, Behrens, Saudi-Arabia, Kuwait, Qatar, South America. The entire toilet soaps of KS & DL are made from raw materials of vegetable origin and are totally free from animal fats. POLICY OF KS&DL:Communicate its environment policy and best practices to all its e m p l o ye e s implications. al audits. Reuse and recycle materials wherever possible and minimize energy consumption and waste. BIRDS EYE VIEW OF KS&DL:1918 Government Soap Factory was started by Maharaja of Mysore and the Mysore Sandal Soap was introduced into the market for the first time. 1950 - The factory output rose to 500 M.Tons with the followingmodifications.1. Renovating the whole premises.2. Installing new boiler soap building plant and dryingchamber. 1954 Received license from Government to manufacture 1500 tons of soap and 75 tons of glycerin per year. 1957 Factory shifted its operation to Rajajinagar industrial area.

1974 Mysore sales international limited was appointed as the sole selling agent, for marketing its products. 1975 Rs.4 Crores synthetic detergent plant was installed based on Italian technology by Ballestra SPA. 1980 - On 1stOctober 1980 the Government Soap Factory was converted into a public sector enterprise and renamed as Karnataka Soaps & Detergents Limited. 1981 a) Production capacity increased to 6000 tons, b) Rs.5 Crores Fatty Acid Plant was installed. 1984 Manufacturing of premium quality of Agarbathies at Mysore division. 1985 Production capacity was raised to 26,000 M.Tons Per Annum.A large variety of toilet soaps at attractive shapes, colors and fragrances introduced to meet the varieties & tastes of consumers. 1992 The company was registered with the Board for Industries and Financial Reconstruction (BIFR), New Delhi in December for rehabilitation, as the company suffered losses continuously since 1980 at its net worth fully eroded. 1996 The BIFR approved the rehabilitation scheme in September &the Company stated making Profits. 1999 ISO-9002 Certificate for quality assurance in production, installation and Servicing.2000 ISO-14001 certificate pertaining to environmental management system. 2003 The entire carried forward loss of Rs.98 Crores wiped outand in May BIFR, declared the company to be out of its Purview. The Company is making profit continuously; It is only State Public Sector unit that has come out of BIFR. 2004 The ISO-9002 was upgraded to ISO-9001-2004, Quality Systems.2006-07 PRESENT STATUS OF THE COMPANY The company is mainly dependent on southern market. The product availability in retail o u t l e t s p a r t i c u l a r l y f o r M ys o r e s a n d a l s o a p i s a l m o s t c o m p a r a b l e t o a n y o t h e r s i m i l a r industries products in the premium segment in the south. Whereas in other parts like Eastern& Northern markets penetration of KSDL product is relatively poor, which depends on the companys distribution structure, stockiest and field personnel strength. With increased trust on distribution, the company does not foresee any problems to achieve the projected sales through the redistribution package. Further, the policy of Indian Government also sees the public sector enterprises enter the industry in a large way there by making the products available t o t h e c o n s u m e r s a t reasonable prices. Being located in the centre of southern part of India the Government Soap Factory claims preferential treatment for expansion programmed in view of availability of exotic natural Sandalwood oil. AN ISO-9001 COMPANY: -KS & DL with a tradition of excellence of over eight decades is committed to customer d e l i g h t , t h r o u g h t o t a l q u a l i t y m a n a g e m e n t a n d c o n t i n u o u s i m p r o v e m e n t t h r o u g h t h e involvement of all employees. KS&DL has got ISO 9002 certificate. To improve the quality management system and to facilitate TQM in the process of soap and detergent, the management took decision to obtain ISO -9002 by end of March 1999.A c c o r d i n g l y a c t i o n p l a n w a s d r a w n a n d a c o m m i t t e e w a s s e t u p f o r t h e p u r p o s e d u r i n g October 1998 with a mission statement. The company gives initial training including conducting employees awareness programme, document quality manual and quality system procurement. In this direction company

obtained the guidance from Consultancies, Bangalore and Bureau of Indian Standards, Bangalore. Accordingly, company standards registered for ISO 9002 by the end of March to the Bureau of Indian Standards. Obtained the certificate by the end of March 1999 itself. This is to project in the national and international market and also to improve quality of products offered to the consumers with the assurance of quality in the message. The Company got itself upgraded to ISO-9001-2004, Quality Systems in the year 2004-05. ISO-14001:The company is located in the heart of the Bangalore city. The management of the company took a decision to get the ISO -14001 and become model to other public s e c t o r f o r t h e techniques used and also to other Government units to spread the message of maintenance of environment.I S O - 1 4 0 0 1 a n d I S O - 9 0 0 1 w i l l f a c i l i t a t e t o i m p r o v e t h e c o r p o r a t e b r a n d s i n t h e g l o b a l market and it will help the company to improve the profits, year after year on long-term basis. The environment management system adopted in the company through this motive as follows:

Equipped with latest technology and backed by full -fledged quality control andR & D s u p p o r t , K S & D L i s m a r c h i n g c o n f i d e n t i a l l y a h e a d i n t h e n e w m i l l e n n i u m . T h e Company is developing new products to meet the changing preferences of its customers. THE BIRTH OF A LEGEND:The early year of the 20thcentury witnessed the birth of a magical formula, created from the finest and purest sandalwood oil, better known as liquid gold, distilled exclusively at our divisions in Karnataka-Mysore. A fragrant gift to the world from the first Government Soap Factory of India. Nurtured by the Maharaja of Mysore, enriched with all the goodness of natural sandal wood oil, this unique soap captured hearts and markets at home, as well as right across the globe creating a fragrant legacy for the state of Karnataka. Karnataka Soaps a n d D e t e r g e n t s l i m i t e d ( K S & D L ) i s t h e t r u e i n h e r i t o r o f t h i s g o l d e n l e g a c y o f I n d i a . Continuing the tradition of excellence for over eight decades, using only the best Grade sandal wood oil in its product range, KS&DL today is one of the largest producers of Sandalwood oil and sandal wood soaps in the world. PRODUCT PROFILEKS&DL is the true inheritor of golden legacy of India. Continuing the t r a d i t i o n o f excellence for over eight decades, using only the best East Indian grade Sandalwood oil& Sandalwood soaps in the world. The products produced at KS&DL are the Soaps, Detergents, Agarbathies and Sandalwood oil. P R O D U C T R A N G E F R O M T H E H O U S E O F M Y S O R E S A N D A L SOAP a . M ys o r e S a n d a l S o a p ( 7 5 g m , 1 2 5 g m & 1 5 0 g m B . M ys o r e S a n d a l S p e c i a l S o a p ( 7 5 g m ) C . M ys o r e S a n d a l B a b y S o a p ( 7 5 g m ) D.Three-In-One Gift Pack (SJR) 3Tabs (150gm Each)

E . M ys o r e S a n d a l G o l d S o a p ( 1 2 5 g m ) F.Mysore Rose Soap (100gm) G.Six-In-One Gift Pack - 6Tabs (150gm Each) H . M ys o r e S a n d a l G o l d s i x e s 6 T a b s ( 1 2 5 g m e a c h ) I.M ysore Sandal Soap Bath Tablet Trio 3nos. (150gm Each ) DETERGENTS: K S & D L a l s o m a n u f a c t u r e s h i g h q u a l i t y d e t e r g e n t s a p p l yi n g t h e l a t e s t s p r a y d r yi n g technology with well balanced formulation of active matters & other builders; they provide the ultimate washing powder. 1. Sensor Detergent Powder (1kg/2kg) 2. Mysore Detergent Powder (1kg/500gms) 3. Mysore Detergent bar (250gms) 4. Mysore Detergent Cake (125gms/250gms) AGARBATHIS: 1 . M ys o r e S a n d a l p r e m i u m 2. Mysore Rose 3. Suprabath 4. Parijata 5 V e n k a t e s 6. Ayyappa 7 . C h a n d h a n a 8 . M ys o r e s a n d a 9. Nagachampa 1 0 . M ys o r e J a s m i n e 11. Bodhisattva 12. Durga 13. Alif Laila

SANDALWOOD OIL: In 5ml, 10ml,20ml, 100ml,500ml,2kg,5kg,20kg,and 25kg packing. POWDERS: 1. Mysore Sandal Talk: Cooling & Healing, Fragrant freshness, Net. Wt 20gm, 60gm, 300gm and 1kg.2 . M ys o r e S a n d a l B a b y P o w d e r : T e n d e r l o v i n g c a r e f o r b a b y & M u m m y . N e t w t 100-400gms. AREA OF OPERATION: GLOBAL FAVOURITES FOR THEIR NATURAL GOODNESS: KS&DL has a long tradition of maintaining the highest quality standards, right from the selection of raw materials to processing and packaging of the end product. The reason why its products are much in demand globally & are exported regularly to UAE, Bahrain, /Saudi A r a b i a , Kuwait, Qatar, South East Asian countries as well as North America & South America. The sandalwood oil, of course, is much sought after by t h e l e a d i n g p e r f u m e houses of the world. All the toilet soaps of KS&DL are made from oils & fats of vegetable origin & totally free from Mr. the document close the document had me out show auctions what can I do what can I do and as exit animal fat.

OWNERSHIP PATTERN: Wholly owned by Government of Karnataka. C O M P E T I T O R S I N F O R M A T I O N T H E I R M A R K E T SHARE: HUL 70% Godrej 4% Procter & gamble 10% KSDL 11% Others 5% A N D

PRESENT STATUS: 1. The company has entered into shampoo, dish wash, detergent bar & room refresher. 2. The company is striving to develop new perfumes for soaps detergents, agarbathies& shampoo .3.The Company wants to improve the existing products in terms of quality. INFRASTRUCTURAL FACILITIES: 1. Canteen facility2 . L i b r a r y 3 . C a r s t a n d 4.Waiting room WORK FLOW MODEL() SILOS- (Silos are closed chambers) -Soaps Noodles- Container Mixer- Simplex Plodder- It becomes NOODLES-Milling-It becomes soap ribbons- Duplex plodder- Cutting Machine Cakes are led to-Stamping Machine-Wrapping machine-Led through the conveyor belt ACHIEVEMENTS/AWARD: 1 . G o v e r n m e n t o f K a r n a t a k a Dept of Industries and commerce State Export Promotion Advisory Board. EXPORT AWARD 1974-75 2 . D e t e r g e n t P l a n t /s Chemical Bombay have given 1st price for the year 1980-81 3.Geographical Indication GI-2005 4 . I S O 9 0 0 1 - 2 0 0 0 i n t h e ye a r 1 9 9 9 5 . I S O 1 4 0 0 1 - 2 0 0 4 i n t h e ye a r 2 0 0 0 FUTURE GROWTH AND PROSPECTUS: Introduction of anti-bacteria, herbal transparent soap, made out of 33 essential oil based perfume, Aloe Vera, Vitamin -E etc as additive and suitable for all types of skin and all seasons. Improvement in existing products Mysore Sandal classic improved moisturizers &skin conditions. Introduction of sandalwood powder in 50gms, 100gms to meet the growing demandfor religious purpose. Introduction of new higher powered detergent powder for institutional sales in bulk packaging. To attain market leadership. Introduction of new trade schemes to increase sales. Aggressive advertisement and publicity as part of sales promotion. Reduction in distribution expenses. Cost-reduction in all areas.

Instant decision making in certain procurement activities. Timely introduction and implementation of market driven decisions. Ensuring effective internal control STRUCTURE OF ORGANISATION: A. BASIS OF DEPARTMENTATION KS&DL is a manufacturing concern of moderately large size. It facilitates effective utilization of manpower and resources and it i s a s i m p l e , e c o n o m i c a l a n d r e a s o n a b l e organization pattern. B. LEVELS OF ORGANISATION The organization of KS&DL consists of 4 levels, they are Consisting of BODs and M.D Consisting of Directors of Finance and Special officers THIRD LEVEL C o n s i s t i n g o f s e n i o r m a n a g e r s , d e p u t y m a n a g e r s a n d officers. Consisting of clerks, Assistants and Attendees. C .ORGANIZATION CHART OF KS&DL(figgg) K S & D L i s F u n c t i o n a l t yp e o f o r g a n i z a t i o n . U n d e r t h i s t y p e o f o r g a n i z a t i o n m e n w i t h special abilities in a specialized function are employed. The hierarchy is represented as follows.

KS&DL AT GLANCE:Incorporated Name - Karnataka Soaps and Detergents Limited. Address -Karnataka Soaps and Detergents Limited Bangalore Pune High Way Post Box No.5531, Rajajinagar, Bangalore 560 055Ph: 080-3377691/3370469/23371103 to 0622376922 to 24Email: Mysorsandal @ vsnl.comWebsite:http://www.mysoresandal.com/ Year of Establishment 1918 Constitution - Wholly owned by Govt. of Karnataka Undertaking Management - Govt.of Karnataka nominates/appoints Board of Directors. Chairman&MD Renamed 1980 Trademark - The trademark is SHARABHA. It is the Body of lion with the head of an elephant means blending the intelligence of lion with strength of an elephant. Production range - Toilet soaps, bar soaps, Detergent Cakes, Powders, Agarbathies, Cosmetics, Baby products, Sandalwood Oil. Process know how - The facility is a pioneer in the Manufactures of various soaps and technology Imported from Italy. C a p a c i t y o f t h e U n i t - L i c e n s e d c a p a c i t y i s 2 6 , 0 0 0 m e t r i c tons of Soaps & 10,000 M.Tons of Detergents Per annum Plants -At Bangalore Soap Plant Detergent Plant Fatty Acid Plant -At Mysore

Sandal wood Oil Agarbathies -At Shimoga Duty Paid Go down. FUNCTIONAL DEPARTMENTS OF KS&DL

\Accounts Department

Department

HUMAN RESOURCE DEPARTMENT 01 M.D Managing Director 02 Asst.Gen.Mgr Assistant General Manager [HRD] 03 Mgr [HRD] Manager [HRD] 04 Asst.Mgr [Canteen] Assistant Manager [Canteen] 05 LWO Labour Welfare Officer 06 VMO Visiting Medical Officer 07 Officer [HRD] Officer [HRD] 08 Jr.Officer [HRD] Junior Officer [HRD] 09 Sr.Asst.s Senior Assistants 10 Attainder Attainder 11 Cooks Cooks 12 Helpers Helpers Gulick highlighted POSDCORB which stands for planning organizing, staffing, Directing, Coordinating, Reporting & Budgeting is the part of personnel management. Personnel management performs lot of function in KSDL .1. Recruitment 2. Implementing. 3. Training 4. Cordial relationship of Industry 5. Disciplinary matters 6. Performance appraisal 7. Employee safety etc KEY FUNCTIONS OF THE HRD:1) Recruitment and Selection 2) Training and Development 3) Promotion and Transfer 4) Wages and salary administration 5) Performance Appraisal 6) Industrial Relations 7) Disciplinary Action and

8) Welfare Measures Cordial relation with Trade unions: KSDL is trying its level best to ensure healthy & cordial relation with trade unions in all matters regarding industrial disputes & employee satisfaction. Personnel management is act as a mother as it ensures people are treated perfectly well &widening the scope of the employees.(figgg)

FRINGE BENEFITS PAYABLE TO THE UNIONIZED C A D R E S EMPLOYEES 1. Shift Allowance: There are three shifts and one general shift. The office hour is from 9.30am 5.30pm. The shift timings are as follows: F i r s t S h i f t 6 . 0 0 a m t o 2 . 0 0 p m Second Shift2.00pm to 10.00pm T h i r d S h i f t 1 0 . 0 0 p m t o 6 . 0 0 a m General Shift7.30am to 3.30pm The lunch time is from 12.00pm to 12.30pm. Every Sunday is rest day f o r t h e employees. No allowance is paid to the first shift workers; a sum of Rs.25 and Rs.35 per days paid to workers for second and third shift respectively. 2. Washing Allowance: The company provides two sets of uniform once in a year. For this a washing allowance of Rs.50 per month is paid to every worker. 3. Leave: The Company provides: Earned Leave (EL): W o r k m a n w h o w i s h e s t o a v a i l p r i v i l e g e l e a v e s h a l l apply at least 3 days in advance to General Managers. T h i s l e a v e c a n b e accumulated and encased. 18 days EL is credited to an employee. It can be encased and for this purpose the basic+ DA to the employee is calculated for 26 days but paid for 15 days in a year. Casual Leave (CL): The leave is to meet unforeseen circumstances and is granted for 3 days at a time and 7 days CL is given to an employee per year. Sick Leave (SL): Workman who avails sick leave exceeding 3 days at time should produce medical certificate from Doctor. 15 days of sick leave is given for an employee per year and it can be encased. 4 . C o n v e ya n c e A l l o w a n c e : The conveyance allowance of Rs.680 per month per workman is extended. 5 . S p e c i a l A l l o w a n c e : P a i d to Typists, Stenographers, As st.Cashiers, and Storekeepers from Rs.55 to Rs.75. 6. Family Travel Allowance: This allowance is paid at the rate o f R s . 5 0 0 p e r employee per year who has put a minimum three years of service. 7. Canteen Facilities: All employees are provided with canteen facility at highly subsided rate.

8 . A n n u a l B o n u s : It is agreed to pay the profit sharing bonus i n t e r m s o f t h e provisions payments of Bonus Act 1965. 9. Attendance Bonus: It is paid equivalent to one days basic p a y s u b j e c t t o minimum of Rs.75 per month. 10. House Building Advance (HBA), House Repair Advance, House P u r c h a s e Advance: KS&DL has agreed to provide subsidy on the loan amount secured by t h e e m p l o y e e f r o m H D F C o r a n y r e c o g n i z e d f i n a n c i a l i n s t i t u t i o n s v i z . , c o - operative banks, scheduled b a n k s e t c . , I f t h e i n t e r e s t p a ya b l e b y t h e e m p l o ye e e x c e e d s 7 % t h e n h e s h a l l b e eligible for interest subsidy to be borne by the company not exceeding 5%. 11. Festival and National Holidays: Number of paid holidays in the company is 10f e s t i v a l h o l i d a ys a n d 3 n a t i o n a l h o l i d a ys p e r c a l e n d a r y e a r . 2 h o l i d a ys w i l l b e treated as restricted festival holidays to be selected by the employees from the list of holidays to be notified by the company for this purpose. 12. Death Relief Fund: Rs.30, 000 will be paid to the nominee in case of death of an employee. 13. Memento to retiring employee: Rs.2, 500 w i l l b e p a i d a s m e m e n t o t o r e t i r i n g employees. 14. Medical Reimbursement: Benefit to non -ESI employees a sum of Rs.500 per month will be paid per employee towards domiciliary treatment. With regards to hospitalization treatment, the company has taken med claim policy from Insurance Company for a sum of Rs.1, 50,000 per employee, which includes spouse and two children. 15. Postponement of Increment: Postponement of the annual increment automatically in respect of the e m p l o y e e s w h o a r e a b s e n t w i t h o u t p a y corresponding to the period apart from taking disciplinary action as per provisions of standing orders.39 (figure) THE COMPANY HAS FORMULATED THE FOLLOWING HR POLICIES: 1. Carrier Development Plan and Promotion Rules for Officers. 2. Time Bound Advancement Scheme for Unionized Cadre employees. 3. Standing orders applicable to Unionized Cadre employees. 4. KS&DL Conduct and Disciplinary Action Rules 1984 for Junior Officers and above. 5. Medical Attendance Rules. 6. Leave Rules with encashment benefit. 7. LTC / FTA. 8. Conveyance Allowance. 9. Education Advance. 10. Festival Advance. 11. TA / DA Rules. 12. HBA / Interest Subsidy. 13. Delegation of Powers. 14. Probationers Rules. 15. Annual Increment.

16. Incentive for adopting small family norms. PROMOTION In the company the Promotional Policy has twin objectives because the career planning is also included. Ensure high level of expertise and professionalism. To create certain degree of mobility and job rotation. The employees below the rank of officers i.e. unionized cadre of employees are eligible for the promotion after satisfactory completion of seven and five years of service [Time Bound Advancement Promotion]. The promotion is based on their grading obtained in the performance done by their Supervisors. The promotional policies for the officers divided into two categories. They are Career Development Plan (CDP) and Vacancy Based Selection (VBS). 41CAREER DEVELOPMENT PLAN: Officers from Grade I to IV come under this plan. The ingredients of this plan are given below: Eligibility: Is a minimum of five years of service. Selection: Is done through staff selection committee. Mode of selection: Is done through interview conducted by Staff Selection Committee once in a quarter. Final selection: Of the maximum of 100 marks earmarked for selection 70 marks is allotted to the performance in the present grade and the remaining 30 marks are allotted to the performance in the VIVA during the interview by the Staff Selection Committee. Out of the weight age, the individual has to score a minimum of 35 from the 70 performance marks and 15 from the VIVA marks to get the final selection. VACANCY BASED SELECTION: Officers from Grade-V and above come under this plan. The promotion is effected only when there is a vacancy. The eligibility criteria is a minimum of five years in the present grade and due weight age is given to experience and qualification. PRODUCTION DEPARTMENT: KSDL has 3 main production plants: Fatty Acid Plant Soap Plant Detergent Plant Fatty Acid Plant: The basic raw materials, Oil & fats undergo the splitting & refining process including hydrogenation at the fatty acid plant. It is also obtained & used for soap making. The plant has a capacity to process 10,000mt of oils 1 fat. But currently it is been stopped due to heavy operating cost. SoapPlant: The soap plant is one of the largest production plants in the country with an installed capacity of 26,000 ton per annum. KSDLs soap plant has its uniqueness been in a position to process as many as ten different varieties of soap simultaneously. The sophisticated plant from Italy has a wholly integrated straight line facility that links up process sequence for higher productivity. Itis a stream line flow through right from raw material preparation to end of the line collation with the built in facility for continuous fat bleaching & saponification. The finishing touches are given or high tech universal wrapping machine. This high speed auto wrapper has the capability to handle soaps of virtually & size or shape.

Detergent Plant: It has installed capacity of 10,000 ton per annum. To produce spray dried, powder & a syntax plant for detergent cakes & bars. It produces industrial detergent which is used in the formulation of wet table pesticide powders for crop protection STRUCTURE OF PRODUCTION DEPARTMENT (FIGURE) MARKETING DEPARTMENT: The company main products are soaps & detergents which are sold in different parts of India. There are depots at various places of the country which are controlled by seven branches. The role of each branch is to ensure that sales activities coming under their control. Branch Depots 1. Bangalore Hubli, Raichur 2. Chennai Madras, Salem, Madurai, Cochin 3. Hyderabad Hyderabad, Vijayawade, Ananchapur 4. Mumbai Bhiwandi, Ahmedabad, Pune 5. Kolkatta Cuttack, Patna, Gauhati 6. Delhi Delhi, Jaipur, Jullundur ORG: Operational Research Group report main source of marketing research private agency which study the competitors consumer demand, market etc that generates the report.(figure) CHANNELS OF DISTRIBUTION: KSDL manufactures their products i.e. soaps & detergents. After this sent to various distribution points through agents. The stockiest sells to various retailers hence it reaches to the consumer CHANNEL DISTRIBUTION: As the company markets their products, it ensures that there is proper description of their product & its distinct features. So that the consumer can be position to understand its components.(figure) EXPORTS: KSDL export their products to different parts of world they are: Australia Italy Srilanka Berlin Kenya USA Canada Malaysia Japan Czechoslovakia Saudi Arabia UK France Singapore Taiwan Germany Africa Holland 48 Manufacture (KSDL) CFGS Consumers *S1. Marketing Mix : it is the policy adopted by the manufactures to get success in the field of marketing 2. Product Policy: It includes both the turns of development & improvement produced and existing products. This all totally done by KSDL both marketing & R & D department. 3. Distribution Policy: The manufactured product of KSDL is supplier to the factory depots. There are various depots in various states & stored there. 4. Sales & Promotion: the drawback is poor advertising & sales promotion. 5. Packing: Uses different materials for different products, card board boxes synthetic

covers. 6Market Share: The KSDL production strategy is more expensive when compared to other product. At present co, holding market share of 18% in south India & 8% throughout India basis for premium soaps FINANCE, ACCOUNTS, AUDITING DEPARTMENTS FINANCE: It is the life blood of every organization. It is concerned with managerial decision making. This department is concerned with proper utilization of cash. It identifies the source of finance where to borrow i.e. ICICI, IRBI, IDBI, Corporation bank etc. It has abundant of function which can be enumerated as follows: Effective funds management which is inverted in beneficial projects. Decision making regarding fixing of cash account. Obtaining trade credit. Profit Maximization. Wealth Maximization. Preparation of cash budgets. Systematic approach to working capital management. Pricing of raw materials & valuation of stores. To protect financial interest of the company.

AUDIT DEPARTMENT: KSDL audit wing is headed by interval auditor. Auditing is vital for the company as it Facilitates verifying of all the books of a/c by trial balance, it also comply with requirements For central excise & income tax purposes. After the Auditors monitor everything they give report which is helpful to the company. COSTING: When a company does costing it ensures proper fixation of selling price of the product, cost control it also help in taking decision. KSDL use process costing as the production mechanism is systematic it involves addition of a lot of ingredient in the manufacturin 50 *FINANCE DEPARTMENT CHART: RESEARCH DEVELOPMENT & QUALITY CONTROL KSDL its full fledged quality control & R&D single mindedly pursue quality enhancement. Both departments are headed by highly qualified professionals, committed to developing products that keep place with customers changing needs & perceptive. When doing Research they have a target which they get benefits & it enables the company to forecast the future. AIMS: Product process development. Product process improvement. Cost reduction Alternative raw materials Slow moving & non moving inventory reduction Technical advice to the management.

AIMS: Product process development. Product process improvement. Cost reduction Alternative raw materials Slow moving & non moving inventory reduction Technical advice to the management. To improve the existing production To adopt new methods of product development To provide technical support for marketing department To make improvement in the process of production To administer & maintain technical library 52 STORAGE DEPARTMENT: In KSDL there are about 8 stores namely: 1. Packing Materials 2. Engineering Goods 3. Perfumery Stores 4. Oil & Fats Stores 5. Detergent finished goods stores 6. Fuel & Serviceable stores These stores play a great role in maintaining of required stock. It also facilitates maintenance of suitable store organization structure. It monitors the procedures of the receipt. Materials are issued on the basis of FIFO. STRUCTURE OF STORAGE DEPARTMENT 53 *SRN ADARSH INSTITUTE OF MANAGEMENT STUDIES WELFARE DEPARTMENT : KSDL welfare department can be classified into 3 sections namely, 1. Statutory 2. voluntary 3. Non statutory a) Statutory : KSDL welfare association is based on employees contributions, interest carved. Canteen facility First aid Provident Fund b) Voluntabenefit : workers education class conducted by the central board Inspection of fittings Dust nuisance Toxic gas nuisance c) Mutual : Employees get 3 pair of uniform at every 2 years & a Pair of shoes for every year Cultural Recreations Leave facilities Employees Co-operative society which give loan on credit Employees house building society. 54

MAINTENANCE DEPARTMENT: Effective maintenance is the goal of the company. The areas of maintenance are: Mechanical Maintenance Electrical Maintenance Civil Maintenance Proper maintenance results to: Reduction of overload Cost Reduction Greater Safety of equipment & workers Delivery schedule is maintained. This department contributes also working progress of the company. 55(fggg) MATERIALS DEPARTMENT: Materials are obtained at right time, right quality at right place from right source &at right cost which leads smooth flow of production. Objectives: Maintaining continuity of flow of materials Effective control of inventories Coordination Growth of the organization Maintaining ethical organization It has been divided into 5 sections: Oil & fats section Perfumery & aromatically section Packing materials section Chemical section Miscellaneous & Engineering stores section METERIALS DEPARTMENT STRUCTURE (figgg) MANAGEMENT INFORMATION SYSTEMS DEPARTMENT: A. Accounting System: Financial statements are prepared under the historical cost convention on an accrual basis and comply with the accounting standards refer to sec 211 (3c) of the companies Act 1956. B. Costing System: Process costing. C. Inventory Control System ABC analysis for stock control. FIFO method for issuing materials. Computerized accounting system for stores. D. Remuneration System: 1. Time rate system is followed to employees. 2. Government fixes the remuneration to executives E. Performance Appraisal System: 59Confidential report is prepared by heads of various departments for systematic judgment of the subordinate by authority to assess the standard of work & overall performance. INVENTORY CONTROL SYSTEM: STORES DEPARTMENT: KS&DL has well- managed stores department for each of the three divisions viz, soaps,

detergent & fatty acid division in the factory, there are separate miscellaneous stores department for raw material, finished goods and tools. INVENTORY CONTROL SYSTEM: STORES DEPARTMENT: KS&DL has well- managed stores department for each of the three divisions viz, soaps, detergent & fatty acid division in the factory, there are separate miscellaneous stores department for raw material, finished goods and tools. CHAPTER- V SWOT ANALYSIS SWOT ANALYSIS STRENGTHS The factory is located in the heart of the city & has all infrastructure facilities. They require quick movement of raw materials & finished products. Due to its proximity, habitation movement of men and material are easy. The company has modern manufacturing facility with maximum capacity, brand loyalty of consumers and has 90% of sandal soap market, foreign technology to suit indigenous condition due to government participation, little financial crisis with backup from government. A very good dealership network, which ensures that the products reach every loop and corner. A very little competition for its major products sandal soap. An ISO 9002 certified company has its own brand image. An ISO 14001 company, which commits to reserve the natural environment in the production of its quality products to the satisfaction of its customers Diversified product range keeps the company stable. Abundant availability of raw materials. Two sandalwood oil factories in Shimoga and Mysore, which produce 75% of worlds sandalwood oil. WEAK Slow growth rate 6.2 growths over 40 years against the product of 80%. Power intensive: dependent on power may miscarriage here results in under utilization of capacity. High oriented cause due to excessive Labour force. Low turn over resulting in low profits. Defective marketing strategy lacks effective advertising and publicity. Needs updating with times in terms of plant and machinery. R&D is not effective in as much as it has not made any brake through in new products. The large proportion of the target area is upper middle class and upper class people it has very few offer to lower middle class. It has only 8% of the total detergent market share. Due to lack of direct sales, debts with many dealers turning bad. Unskilled labor coupled with excess labor hampers profitability. Product lies underutilized ., OPPORTUNITIES: 1. The toilet soap and the detergents market is an over expanding industry and a major company likes KS& DL with its manufacturing expertise can call the shots if it reaches peak manufacturing capacity. 2. Good export market should tap foreign market vigorously.

3. At present it has Good raw material sources to enhance production. THREATS: 1. Competition from other global leaders like HUL. 2. Government interference may reduce growth potential. 3. As the company depends on forests for its main raw materials makes the company to find chemical alternative to sandalwood. 4. To protect the financial interest of the company. CHAPTER- VI FINDINGS, SUGGESTIONS & CONCLUSION FINDINGS: It is a company wholly owned by government, so it has to follow the rules made by the government. The company is under utilizing its capacity. Its production is based on old technology, which leads to more wastes in the production process. Consumer awareness of its products is very less except for Mysore Sandal soap. Its products are not available easily in district places of states other then Karnataka. There is mismatch in production & sales activity. Recruitment in the company has been stopped since 1988 due to some circumstances and recruitments are taking place only some department. SUGGESTIONS & RECOMMENDATIONS: KSDL has a wide variety of products but people are unaware of many products like Agarbathi, Detergents, Baby soaps ets., as its marketing is very weak. so it should spend both money and man power on advertising. They should also improve in building up the strong marketing strategy in order to improve the distribution channels and could be able to increase the sales other then the Mysore Sandal soap. 65Thus the R&D should work effectively and the break-through in new products and can make the company to earn more profits. The management should design Training and development programmes and Career Development programmes and identify the skills or knowledge. ANNUAL REPORTOF KSDL Operational performance (foggy)(65-69) LEARNING EXPERIENCE Few things which are advantageous theoretically will not be advantageous in practical such as decisions, bottom up management. Implant certain ideas, changes in certain ideas, changes in certain policies, methods, etc. It served an opportunity to integrate practical experience with the theoretical concepts and to understand functional aspects of the various departments in the organization. The theory was the base and this in plant training help I relate to reality. It provided insight knowledge particularly to view the large scale production heavy equipment and machinery used for production purposes. EXPOSURE TO THE COMPANY Related to HRM The essence of the company is to appraise the performances of the employees and their Achievements, disciplinary actions are taken against the employees unity, malpractices,

misconduct as well as the poor performance, etc. The company motivates employees through promotion, transfers and few fringe benefits etc. The company recruits employees through employment exchange. The training effectively and efficiently envisaged the main purpose of training the Employees. Six months training is given for fresh candidates for all public sector organizations through KSBDE (Karnataka State Bureau of Public Enterprise). The Government through the IAS cadre purely represents the Board of Directors, Chairman and other superiors. It helped to know major strengths like same recognition, proprietary technology, skilled of employees. It made easier to know working condition of the employees at different levels under different shift timing. Related to Financial Management Training gained the knowledge in maintaining the records for regular and easy accounting, analyzing and controlling and also evaluates the inventory. Related to marketing It generated sense of knowledge to understand customer behaviour with various attributes at different situation buying process with the result of customer satisfaction, brand loyalty. Related to Production Training served me to understand that production department is the nerve centre of all business activities.The production method followed is continuous. It also made me to visualize the safety facilities provided during the production function. Thus the training gave a unique golden opportunity to understand practically about the management operation better in KARNATAKA SOAPS AND DETERGENT LIMITED. 71EXECUTIVE SUMMARY In order to gain practical knowledge an in plant training was under taken to study the Organizational aspects of KSDL. This study is mainly aimed at an overall expose to the working of an organization and to relate the theoretical concepts, The study has been conducted by collecting relevant data from the records of the Company and also observations made during the course of in plant training.The report deals with the introduction to the industry profile and to the Company Profile.Later part of the report is concerned with specific topic covering company profile of KSDL.This report mainly consists of nature of the business and infrastructural facilities that have been provided in the Company. Its vision-mission, workflow model and its future prospects are also covered. A separate focus has been given towards the study of the organization. The structure gives the information about the Board of Directors, and various functional Departments, the training method the Company follows in updating the knowledge of employees, duties and responsibilities of executives and others are narrated. The strategy which the Company adopts to eliminate their wastes and shared values that of the Company to achieve its objectives have also been included. A special attention has been given to the Quality Management System. The report deals with the SWOT Analysis of KSDL. Strength, quality of product, and weaknesses. Opportunities in the form of exports and threats in the form of cost of materials take the next attention.The report consists of summary of financial results of the company. Finally, the in plant training influences the perception about the functioning of an organization and helps in correlating the theoretical concepts, which is learnt during the Academic course with practical situation.