Contact

hugocipriano@hotmail.com
www.linkedin.com/in/hugocipriano
(LinkedIn)
Hugo Raposo Cipriano
Client Delivery & People Manager at Inetum
Mafra, Lisbon, Portugal

Summary
Top Skills
Operations Management Experience in Operations & Team Management, IT Markets;
Business Strategy Management of Health Club & Spa, Events Production Management.
Leadership
Expertise: Operational Management, Team Management, IT
Certifications Outsourcing Management, Health Club & SPA Management &
SCRUM FOUNDATION Events Management.
PROFESSIONAL CERTIFICATE
Mentor

Experience
Inetum
3 years 5 months

Client Delivery & People Manager

January 2022 - Present (10 months)
Lisbon, Portugal

Responsible for a team with more than 250 consultants;

Managing and coordinate Client Delivery Managers;
Defining and implementing outsourcing strategy;
Main Clients: BNP Paribas; KLx; SL Benfica; Pierre Fabre.

Client Delivery Coordinator & People Manager

June 2019 - December 2021 (2 years 7 months)
Lisbon Area, Portugal

Responsible for a team with more than 180 consultants;

Defining and implementing outsourcing strategy;
Managing the delivery relation with BNP Paribas.

Holmes Place
Trainer of Sports Management
January 2018 - June 2021 (3 years 6 months)
Lisbon, Portugal

EXTREME - Events & Services

Project Manager
September 2014 - June 2019 (4 years 10 months)

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Lisbon Area, Portugal

4NTEP
Trainer of Thermalism, Anatomy, Physiopathology
January 2009 - December 2015 (7 years)
Lisbon Area, Portugal

Kalorias - Clube de Saúde

Club Manager
May 2014 - September 2014 (5 months)
Sines

Marriott International
Health Club & SPA Manager at Hotel Marriott Praia de'l Rey Golf &
Beach Resort
March 2011 - December 2013 (2 years 10 months)
Óbidos

Ô Hotels & Resorts

7 years 2 months

Gym, SPA, Water Springs & Summer Pools Manager

January 2010 - February 2011 (1 year 2 months)
Vimeiro

Gym, SPA & Water Springs Manager

January 2009 - December 2009 (1 year)
Vimeiro

Gym & SPA Manager

January 2006 - December 2008 (3 years)
Vimeiro

Certified Personal Trainer & Physical Therapist

January 2004 - December 2005 (2 years)
Monfortinho

Caramulo Congress Hotel&SPA

Certified Personal & Group Trainer
January 2003 - December 2003 (1 year)
Caramulo

MyCamp
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Summer Camp Coordinator
2000 - 2002 (2 years)
Cartaxo

Education
Nova School of Business and Economics
Pós Graduação, Business Administration and Management,
General · (2013 - 2014)

Nova School of Business and Economics

Desenvolvimento de competências em gestão aplicada · (2012 - 2012)

Cação & Melo, Consultores de Gestão

Curso Competências Pedagógicas, Formação de Formadores · (2011 - 2012)

Faculdade de Motricidade Humana

Master, Pre-Physical Therapy Studies · (2006 - 2009)

Escola Superior de Desporto de Rio Maior - ESDRM

Pós Graduação, Personal Training · (2002 - 2003)

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