GURU NANAK EYE CENTRE

GOVT.OF DELHI

GNEC
CITIZEN CHARTER
GURU NANAK EYE CENTRE

(Near Hotel Ranjit)

Maharaja Ranjit Singh Marg
NEW DELHI – 110002

Bus routes: 39, 82, 99, 185, 215, 216,

246, 308, 602, 271, 729, 753,
760, 823, 838, 916, 959, 960

CITIZEN CHARTER
Director - PROFESSOR KAMLESH
R.NO. 55, NEW ADMINISTRATIVE BLOCK
Tel. No. 2323-6931 (O)

Deputy Medical Superintendent- Dr. Ashok

Administrative Block
 RECEPTION / EMERGENCY
(Round the Clock)
R. No. 101, 1st Floor, O.T. Block
Ph. 23234622

Sr. Resident / Residents Available – 24 hrs

Consultant on Call – 24 hrs

Emergency Surgery – 24 hrs

Emergency Admissions – 24hrs

 PUBLIC GRIEVANCES REDRESSAL MACHINERY

1. Director - R. No. 32, O.T. Block Tel. No. 2323-6931

2. D.M.S. /A.O. – Administrative Block, Tel. No. 23231955

Problems related to administration and

patients (12.00 – 1.00 PM)

3. Unit I/C - Problems related to patients with the

concerned OPD (12.00 – 1.00 PM)

Diagnostic Tests/Lab.
- Blood and Urine tests - R. No. 224, OPD Block
- Microbiological tests - R. No. 217, OPD Block
- Histopathology tests - R. No. 217, OPD Block
- Spl. Eye investigations - Investigation Lab, O.T. Block
(Fields, Specular Microscopy, Corneal Topography, Electrophysiological studies etc.)
- Ultrasonography - Investigation Lab, O.T. Block

Laser therapy: Investigation Lab &Retina Clinic

- Argon laser
- Yag laser
- Diode laser
For retinal, vascular disorders of retina, Diabetic retinopathy, glaucoma and after
cataract.

Treatment facility available: (FREE)

- Lasers
- Phaco
- All types of other eye surgery
 Patients Counselling Service
R. No. 101 – Ward Block
R. No. 101 – O.P.D. Block
Sister I/C O.P.D. & Sister Reception/Emergency
Service to EWS- 102, Counsellor- Ward Block

EYE BANK –R. No. 35 (Investigation lab)

S/N on duty
9.00-- 4.30 PM Mon- Fri
9.00-1.30 PM Sat
Tel. No. 23234622/256

M. O. I/C Dr. Ritu Arora

Tel. No. 23234622 Extn. 267

DONOR CELL, Tel. No. 1919

24 hrs., R. No. 101

EYE bank (Cornea) Clinic

Tuesday, R. No. 119-120, OPD Block
 O.P.D. SERVICES
(Free of charges)

DAYS UNIT CABIN CONSULTANT Tel.No.

Monday/ Unit IA 120 I/C Dr. Usha Yadava 205

Thursday 119 Dr. Usha Raina Kaul

117

116 Dr. Punita K Sodhi 233

114

Unit IB 12 I/C Dr. J.L.Goyal

7 Dr. Kirti Singh

9, 10, 11

Tuesday/ IIA 208 I/C Dr. Kamlesh 245

Thursday 119 Dr. Anju Rastogi

117

116

114

IIB 12 I/C Dr. Ritu Arora 233

7 Dr. Subhash Dadeya

9, 10, 11

Wednesday/IIIA 116 I/C Dr. Ghosh 233

Saturday 119

117 Dr. Meenakshi Thakkar

114

IIIB 120 I/C Dr. Sushil Kumar 241

7 Dr. Ruchi Goyal

9, 10, 11, 12
 SPECIAL CLINIC SERVICES PROVIDED
(OPD BLOCK)

Clinic Day Room Clinic Head Phone

Contact Lens Tuesday 204 Dr. Punita K Sodhi 244
Cornea Tuesday 120 Dr. Ritu Arora 241
Glaucoma Tuesday 202 Dr. Kirti Singh 242
Ophthalmoplasty Monday 118 Dr. Sushil Kumar
Paeditaric Monday 102 Dr. Usha K Raina
Ophthalmology
Retina Clinic Monday & 103 Dr. Basudeb Ghosh 237
Thursday
Paeditaric Tuesday 102 Dr. Anju Rastogi
Ophthalmology
Squint Wednesday 207 Dr. Kamlesh 249
Squint Friday 207 Dr. Subhash 249
Neuro- Thursday 207 Dr. Ruchi Goel 249
ophthalmology
Glaucoma Friday 202 Dr. Usha Yadava 242
 O.P.D. Registration, OPD Block
Monday to Friday 8:30 AM to 11:30 AM

Saturday 8:30 AM to 11:00 AM

Separate counters for

- Old patients
- New patients
- Staff/ employees/ card holders
- Freedom fighters / Sr. citizens
- Handicapped
PHARMACY SERVICES

MEDICINE COUNTER

R. No. 18, OPD Block,

General Category

MEDICINE STORE

R. No. 26, Wd- V,

OT Block
 INDOOR FACILITY
184 Beds + 28 Private Ward + Day Care

Most wards are air cooled provided with beds and linen

Free treatment provided to all patients

Free surgery

Breakfast, Evening Tea, Lunch and Dinner provided to all admitted patients- free of cost

Cold water – for drinking

Hot water – available in bathrooms of wards during winter

CANTEEN FACILITY
Counters for tea and coffee and other eatables are available in OPD and OT Block run by a
private vendor for patients and relatives etc.

ANY COMPLAINTS –

D.M.S

Administrative Block

Tel. No. 23231955