Professional Documents
Culture Documents
Eldoret National Polytechnic
Eldoret National Polytechnic
PREPARED BY:
This corporate attachment report is truly my work and it has not been presented in any
SIGN………………………. DATE…………………….
This corporate attachment report has been presented under my supervision as the industrial
based supervisor.
DEPARTMENT OF ICT
SIGN………………………. DATE…………………….
ii
DEDICATION
I wish to dedicate this corporate attachment report to my entire family for their financial
support they gave me while I was undertaking my corporate attachment .Also i dedicate this
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ACKNOWLEDGEMENT
An attachment project is a golden opportunity for learning and self development. I consider
myself very lucky and honored to have so many wonderful people lead me through in
completion of this project.
I firstly thank the Almighty God for His protection and guidance when bi was going through
tthe program
I wish to express my indebted gratitude and special thanks to my supervisor Mr. Omerikit
Iwaret Collins the accountant of Kingdom Faith Based Hospital who in spite of being
extraordinarily busy with his duties, took time out to hear, guide and keep me on the correct
path and allowing me to carry out my attachment work at their esteemed organization.
I express my deepest thanks to Mr. Robert Nasila the Administration Officer, for taking part
in useful decision & giving necessary advices and guidance and arranged all facilities to
make life easier. I choose this moment to acknowledge their contribution gratefully.
I express my deepest thanks to Mr. David Tait the Director of Kingdom Faith Based Hospital
for his guidance and support. He supported me by showing different method of information
through the course outline and correcting me when I had wronged somewhere. He helped
giving me the right direction toward completion of project.
Finally may I thank Mr Shadrack Yebei my institution supervisor for his assessment and
guidance as I was going through this program.
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EXECUTIVE SUMMARY
I was attached in the ict department for a period of 2 months and claims section also in a
period of one month. During the attachment period, I reported for duty before 8.00am to
5.00pm, and sometimes even beyond when necessary as per the requirements of my
supervisor, Monday to Friday. I carried a number of activities as assigned and instructed by
my supervisor from time to time. I earned a wealth of experience out of what I did through
the period and was exposed to the right kind of working environment. As such, I was able to
learn most of the activities performed and I had an opportunity to put into practice the
knowlege and skills acquired in class in the real working enviroment. In a bıd to understand
more I watched keenly how other departments performed their activities, I also carried out an
oral interview to staff members and key chain players that enabled me to get all the insights
that enabled me to master fully the running of the directorate, . I also made new friends
through interaction with the staff and all the stakeholders.
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ABBREVIATIONS AND ACRONYMS
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TABLE OF CONTENT
DECLARATION .................................................................................................................................. ii
DEDICATION ......................................................................................................................................iii
ACKNOWLEDGEMENT ....................................................................................................................iv
EXECUTIVE SUMMARY .................................................................................................................. v
ABBREVIATIONS AND ACRONYMS .............................................................................................vi
TABLE OF CONTENT ....................................................................................................................... vii
CHAPTER ONE ................................................................................................................................... 1
INTRODUCTION ................................................................................................................................ 1
1.0 DESCRIPTION OF THE COMPANY/INSTITUTION ............................................................. 1
1.2 VISION ....................................................................................................................................... 2
1.3 MISSION .................................................................................................................................... 2
1.4 CORE VALUES OF THE DIRECTORATE .............................................................................. 2
1.5 OBJECTIVES OF THE ESTABLISHMENT ............................................................................. 2
1.6 THE TYPE OF OWNERSHIP OF KINGDOM FAITH BASED HOSPITAL ........................... 3
1.7 CLIENTS OF KINGDOM FAITH BASED HOSPITAL............................................................ 3
1.8 FUNCTIONS PERFORMED BY THE ICT DEPARTMENT .................................................... 3
1.9 ORGANIZATIONAL STRUCTURE ......................................................................................... 6
CHAPTER TWO .................................................................................................................................. 7
WORK EXPERIENCE ......................................................................................................................... 7
2.1 ACTIVITIES PERFORMED DURING ATTACHMENT.......................................................... 7
2.2 TECHNICAL DOCUMENTS/FORMS USED DURING ATTACHMENT .............................. 8
2.3 SDK (SOFTWARE DEVELOPMENT KIT) DOCUMENTATION .......................................... 8
2.4 SERVER SETTING PROCESS.................................................................................................. 9
2.5 SKILLS/KNOWLEDGE/EXPERIENCE ACQUIRED DURING ATTACHMENT .................. 9
2.6 VALUE ADDITION TO THE ORGANIZATION ..................................................................... 9
CHAPTER THREE ............................................................................................................................ 10
ANALYSIS OF ATTACHMENT EXPERIENCE ............................................................................. 10
3.1 ATTACHMENT EXPERIENCES ............................................................................................ 10
3.2 PROBLEMS EXPERIENCED ................................................................................................. 11
CHAPTER FOUR .............................................................................................................................. 12
CONCLUSION AND RECOMMENDATIONS ................................................................................ 12
4.1 WHAT WAS SUCCESSFULLY ACCOMPLISHED .............................................................. 12
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4.2 WHAT WAS NOT SUCCESSFULLY ACCOMPLISHED ..................................................... 13
4.3 WHAT MAY BE DONE DIFFERENTLY GIVEN A SECOND CHANCE ............................ 13
4.4 CONCLUSIONS ...................................................................................................................... 13
4.5 RECOMMENDATIONS .......................................................................................................... 14
REFERENCES ................................................................................................................................... 15
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CHAPTER ONE
INTRODUCTION
facility established in the year 2016 and it was officially opened in 2018. It is located in
The hospital is headed by the Medical Superintendent, assisted by the Hospital Administrator
who oversees that work is done in accordance to the rules of the organization. The hospital
also has a management committee that is made up of five members headed by the chairman.
The Medical superintendent is the secretary to this committee. It meets once every quarter to
deliberately discuss issues such as quality of healthcare in the hospital, budgeting and how to
The core mandate is to provide healthcare services to the locals and the surrounding
service in the field of clinical medicine, eye services, and special clinics for chronic
It provides both out-patient and in-patient health services. Out-patient services include
casualty, various out-patient clinics, mothers &child health and family planning
The in-patient comprises of five main departments/wards. These are male ward,
female ward, peadriadic ward, amenity ward and maternity department. The hospital
The hospital also has a main theatre that offers eye surgery.
Kingdom hospital has a catchment area within Bungoma County. Referrals from the hospital
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1.2 VISION
To be the best community health facility in which all people achieve their full potential for
health and well being across the lifespan.
1.3 MISSION
To provide patient centered health care with excellence in quality,service and access.
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1.6 THE TYPE OF OWNERSHIP OF KINGDOM FAITH BASED HOSPITAL
Kingdom Faith Based Hospital is a non-profit making entity whose main responsibility is to
provide services to the people of Webuye and Bungoma at large to get medical services. The
main source of funding is the allocations from the county government of Kakamega,
collections of licenses, renewals fees and the rent collection from the county property
i. Communication
Communication has always been an important aspect of business, even long before
information technology came along. However, with the rise of computers and the internet,
communication has been redefined. As a result, communication is one of the most
important IT roles in the organization. It has now become possible to contact anyone no
matter what part of the world they are in. When it comes to business, this capability is quite
useful.
The IT department allows the organization to achieve communication at very high speeds
through multiple channels:
Email: You can easily send your employees an email when you need to communicate
something without having to see them in person. Email is also a great channel for sending
official communication to clients and leaves a clean ‘virtual’ paper trail which allows you
to keep a steady record of correspondence.
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Social Media: Social media not only allows your employees to keep up to date with the
latest industry information but also presents a fun way to wind down and socialize.
In order to control this data, a business will need an IT department to run something called
a database. The database will allow the business to do three things:
Store Data: By putting the data in a storable format, a database allows you to store vast
amounts of data in a small space. Long gone are the days when data had to be stored on
paper and other bulky mediums. In an age where information is power, it helps to be able to
hold a lot of it conveniently.
Manage Data: Data isn’t very useful in its original form, known as raw data. It needs to be
sorted into a meaningful form that can be meaningfully deciphered and used to make
decisions in the business. The IT department provides the tools with which this data can be
managed, including analysing it and drawing conclusions from it.
Access Data: No matter what kind of data your business needs to store, that data is
valuable and needs to be controlled so that only the right people can have access to it. The
IT department provides the security measures that will safeguard that data and prevent
unauthorized access to information
iii. Marketing
Marketing has been a core aspect of business for as long as businesses have been around.
With the rise of computers and the internet, marketing campaigns are becoming
increasingly digital. The IT department can help with the marketing functions of a business
in numerous ways:
Content Creation: You can create advertising and sales copy on a computer using word
processing software. You can also create beautiful graphical ads using powerful computers
with graphics capabilities.
Ecommerce: With more and more businesses going online, the use of computers has
become invaluable to how you conduct your business and sell your products and services.
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The IT department would be instrumental in the processing of orders made on your online
store.
Marketing Research: With the rise of search engines, it is now possible to conduct
research online about consumer trends and the most profitable opportunities. The IT
department can also be instrumental in this.
The Human Resources department can become more efficient because of the IT department
since training sessions can be done online and communication with employees can be done
without the need for paper. The result is massive savings on both time and cost.
v. Resource Planning
Enterprise resource planning is all about linking the different functions of an organization,
such as accounting, human resources, manufacturing, and sales, using software systems.
These systems can help in operations as well as strategic decision making. For a small
business, the reduced complexity means these systems can be installed one module at a
time and can be scaled, as the need arises
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1.9 ORGANIZATIONAL STRUCTURE
MEDICAL SUPERINTENDENT
KINGDOM FAITH
HOSPITAL BOARD
HOSPITAL
CLINICAL
ACCOUNTS
OPTICAL DEPARTMENT
LABORATOR PHARMAC
NURSING
Y Y
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CHAPTER TWO
WORK EXPERIENCE
IT departments are responsible for maintaining the hardware and software systems within an
organization. This includes configuring and updating software applications, employee
devices, servers, databases, and other IT infrastructure. IT departments are also responsible
for troubleshooting issues that arise with these systems and providing technical support to
users.
IT departments typically manage the organization’s data storage systems, which includes
implementing solutions such as cloud storage. IT departments also ensure that data is backed
up regularly and securely to prevent data loss in the event of a system failure or breach.
4. Cyber security
5. Application Management
IT departments are responsible for managing the organization’s critical apps and
communication systems, including email, instant messaging, and video conferencing. IT
departments ensure that these systems are available and reliable, and that they are secured
against hacking and other cyber threats. As part of the onboarding process, IT departments
also set employees up with login credentials and appropriate levels of access to the relevant
apps.
IT departments sometimes provide training and support to users within the organization. This
includes training employees on how to use software applications and hardware systems, as
well as providing troubleshooting and technical support when they encounter issues.
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2.2 TECHNICAL DOCUMENTS/FORMS USED DURING ATTACHMENT
enhance organization’s internal control over payments to its vendors and service providers
Repair manuals: Is a document that orders a bank to pay a specific amount of money from a
person’s account to the person in whose name the cheque has been issued
organization to a seller indicating types, quantities and agreed prices of products. No contract
exists between a seller and a buyer until a local purchase order is accepted by the seller. It is
CHOOSE
INSTALL THE
THE OPERATING
HARDWARE SYSTEM
CONFIGURE
SERVER THE
CONFUGURATION NETWORK
INSTALL
APPLICATIONS
MAINTAIN
CONFIGURE
SECURITY
MONITOR
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2.4 SERVER SETTING PROCESS
This is a process that involves ensuring that before any tender is advertised for competitive
bidding it is among the projects that are in a budget of a given ward. After advertisement
there is opening of the tender followed by evaluation process, awarding the tender, handing
over of site then inspection before payment is made.
At Kingdom Faith Based I got to relate with people of different peers. It was a period that I
got to relate with them and I realized that I could work with them comfortably. At the
beginning I was a bit intimidated but with time I got more comfortable as the staff of
Kingdom made me feel at home as if I was no stranger to them. I got the experience of how
to relate with staff members of the office.
I learnt that in the workplace it is easier and efficient to operate when most things are in
order. I realized that neat and well-arranged set up of different office tools and resources will
make it less stressful for someone to operate around the office.
I made it clear to the Registry officer that the registry office really needed a new computer. I
explained to him that it would really be important so that they can easily access office emails,
faster internet connections and manageable data input & output. By doing this he went and
informed the county ICT chief officer that the registry office was in need of new computers.
I believe that I left an impression of a very friendly and humble person. Someone who is easy
of work with and who is always available to perform any task that was required of me.
Someone who helped when something urgent was needed to be done. I made friends both old
and young and believe that I left an impression to them of the kind of person that I am.
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CHAPTER THREE
ANALYSIS OF ATTACHMENT EXPERIENCE
Data entry
Used when you want to queue the clients. I was able to queue the patients to see the
doctor so that to know their diseases and the solution to solve them
Network troubleshooting
Was mostly applied when computers that have been connected in a network has failed
to communicate and also when the internet has failed to connect ‘I was normally
checking the Ethernet cables that was used to connect the computers in a network for
the to work in a network .When Ethernet cables has failed to work that machine will
Changing of computer windows and Microsoft office was my best role that most of
members were happy on how I was recovering their machines to work smoothly
.when a machine has failed to work completely we have several parts of operating
For a patient to see the doctor he/ she must be queued for the doctor or nurse to be
When you want to extent a network for more users to use it you have to add some
nodes by extending of the Ethernet cables. This will improve the working speed since
you have increases the number of operators to solve the problem of jam.
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Machine cleaning and connecting
Removing of dust from the machine to ensure machines are working in good
conditions and also connecting of the machines that has failed to work to know where
is the problem
Typing is keying of words in a computer to make paragraphs that has meaning and
Is recognizing of the errors that a printer has encountered to make it fail to work, for
assistance
Receiving of money from the clients and directing them to the respective places that they
have to be attended
In underwriting printing papers are needed a lot for printing and therefore sometimes we
undergo deficiencies slowing the work. Some of the computers has worked for long term
hence need updating that requires strong Network. Machines that are not working very well
needs an operating system that will need downloading of the software where by you will pass
through a lot of fraud software and ransom ware before downloading the really software.
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CHAPTER FOUR
CONCLUSION AND RECOMMENDATIONS
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After this training, now I am able to:
Appreciate the importance of human relationships and work attitudes.
Understand the constraints of working life and functional relationships within and
between organizations.
Be orientated towards work processes.
Apply theoretical concepts and school based skills to practice.
Develop work attitudes like curiousness, self-confidence, maturity and self-reliance.
Obtain knowledge of potential careers and develop new areas of interest.
I-Tax. This is an electronic filing of tax returns to KRA through the I Tax system.
Electronic fund transfer and {EFT} This is the electronic transfer of money from one
bank account to another either within a single financial institution or cross multiple
institutions through a computer based system
Integrated Financial Management Information System (IFMIS) is an automated
system that enhances efficiency in planning budgeting, procurement, expenditure
management and reporting in the national government and county government.
If I can be given a second chance I would diversify by ensuring that I work in all the
departments of the organization so that I can get to know how the departments are
interrelated and also know how a typical organization is run.
4.4 CONCLUSIONS
I can say that working at Kingdom Hospital for the last 3 months has made me to be more
knowledgeable and prepared for the first job contract I will get. I will apply the skills that I
have gained at Kingdom Hospital to my best by using them in the next form of employment
that I will get. I gained a lot of experience through handling different administration
procedures and relating to different people in the workforce both internally and externally.
The challenges that I faced I believe will prepare me more in my future workplace. I will be
mentally prepared to deal with them accordingly and with a little bit of ease.
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All in all I enjoyed my attachment at Kingdom hospital because I got to learn a lot from the
organization, from staff members and most of all I got to learn much more things about
myself and how to improve for the better.
4.5 RECOMMENDATIONS
i. On the Organization of Corporate Attachment Program
The organization should also invest in information technology to ensure that the
organizational activities are carried out in an easy manner hence reducing time wasting in the
organization.
I also propose to the organization to give more attention to the attachees by setting aside time
(apart from normal working hours) for giving them the theoretical explanations on how the
organization operates. They should also ensure that the attachees (especially those taking
Accounts and Finance Courses) are revolved through all the organization’s section so as to
acquire more knowledge. This is because ICT works closely with all sections of the
organization and therefore they should beware of what takes place in those other sections for
the benefit of their future career.
Students should have two attachment programs The period of practical training is not
enough for the students to acquire all the necessarily skills and knowledge needed, therefore
ELDORET POLYTECNIC should try to increase the period of Industrial Attachment to at
least have two attachment programs.
Exposure of students to academic trips. The students should be exposed to academic trips
so that the can get to know what exactly happens in the IT world.
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REFERENCES
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