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ELDORET NATIONAL POLYTECHNIC

INDUSTRIAL ATTACHMENT REPORT AT KINGDOM FAITH BASED


HOSPITAL IN WEBUYE WEST, BUNGOMA COUNTY KENYA

PREPARED BY:

NAME: DISMAS WAFULA

COURSE: DIPLOMA IN INFORNMATION COMMUNICATION TECHNOLOGY

DEPARTMENT: COMPUTING AND IT

DURATION: TWO MONTHS AS FROM 01ST FEB.2024-04TH APR.2024


DECLARATION

This corporate attachment report is truly my work and it has not been presented in any

institution for any academic reward.

NAME: DISMAS WAFULA

SIGN………………………. DATE…………………….

CERTIFICATION BY INDUSTRY BASED SUPERVISOR

This corporate attachment report has been presented under my supervision as the industrial
based supervisor.

NAME: Mr. OMERIKIT IWARET COLLINS

DEPARTMENT OF ICT

SIGN………………………. DATE…………………….

ii
DEDICATION

I wish to dedicate this corporate attachment report to my entire family for their financial

support they gave me while I was undertaking my corporate attachment .Also i dedicate this

work to my friends for their moral support they gave me.

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ACKNOWLEDGEMENT

An attachment project is a golden opportunity for learning and self development. I consider
myself very lucky and honored to have so many wonderful people lead me through in
completion of this project.

I firstly thank the Almighty God for His protection and guidance when bi was going through
tthe program

I wish to express my indebted gratitude and special thanks to my supervisor Mr. Omerikit
Iwaret Collins the accountant of Kingdom Faith Based Hospital who in spite of being
extraordinarily busy with his duties, took time out to hear, guide and keep me on the correct
path and allowing me to carry out my attachment work at their esteemed organization.

I express my deepest thanks to Mr. Robert Nasila the Administration Officer, for taking part
in useful decision & giving necessary advices and guidance and arranged all facilities to
make life easier. I choose this moment to acknowledge their contribution gratefully.

I express my deepest thanks to Mr. David Tait the Director of Kingdom Faith Based Hospital
for his guidance and support. He supported me by showing different method of information
through the course outline and correcting me when I had wronged somewhere. He helped
giving me the right direction toward completion of project.

Finally may I thank Mr Shadrack Yebei my institution supervisor for his assessment and
guidance as I was going through this program.

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EXECUTIVE SUMMARY

The external industrial attachment is an essential part of the curriculum of Eldoret


Polytechnic. Every student is expected to go through this process as it enables us to put in
practice whatever we have been learning in the institution. The attachment period is usually a
maximum of twelve weeks under which I was expected to gain more practical experience in
the real business world. In my attachment I was able to learn from the duties I was assigned
to different departments.

I was attached in the ict department for a period of 2 months and claims section also in a
period of one month. During the attachment period, I reported for duty before 8.00am to
5.00pm, and sometimes even beyond when necessary as per the requirements of my
supervisor, Monday to Friday. I carried a number of activities as assigned and instructed by
my supervisor from time to time. I earned a wealth of experience out of what I did through
the period and was exposed to the right kind of working environment. As such, I was able to
learn most of the activities performed and I had an opportunity to put into practice the
knowlege and skills acquired in class in the real working enviroment. In a bıd to understand
more I watched keenly how other departments performed their activities, I also carried out an
oral interview to staff members and key chain players that enabled me to get all the insights
that enabled me to master fully the running of the directorate, . I also made new friends
through interaction with the staff and all the stakeholders.

Major activities carried out during attachment period include;


 Install new software or hardware
 Research and procure new hardware and supplies
 Participate in IT inventory asset management
 Assist in backup and recovery of data
 Trouble shoot network issues
 Create work logs
 Process documentation
 Server management
 Install video and audio conferencing

v
ABBREVIATIONS AND ACRONYMS

KFBH Kingdom Faith Based Hospital


ADM - Administrator
NHIF - National Hospital Insurance Fund
HICS Hospital Insurance Claims
RO - Revenue Office
MI - Miscellaneous Income
IST - Information Systems Technology
KEMSA - Kenya Medical Supplies Authority
KRA - Kenya Revenue Authority
MOH - Ministry Of Health
PV NO. - Payment Voucher Number
MR - Miscellaneous Receipt
CHV - Community Health Volunteers

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TABLE OF CONTENT

DECLARATION .................................................................................................................................. ii
DEDICATION ......................................................................................................................................iii
ACKNOWLEDGEMENT ....................................................................................................................iv
EXECUTIVE SUMMARY .................................................................................................................. v
ABBREVIATIONS AND ACRONYMS .............................................................................................vi
TABLE OF CONTENT ....................................................................................................................... vii
CHAPTER ONE ................................................................................................................................... 1
INTRODUCTION ................................................................................................................................ 1
1.0 DESCRIPTION OF THE COMPANY/INSTITUTION ............................................................. 1
1.2 VISION ....................................................................................................................................... 2
1.3 MISSION .................................................................................................................................... 2
1.4 CORE VALUES OF THE DIRECTORATE .............................................................................. 2
1.5 OBJECTIVES OF THE ESTABLISHMENT ............................................................................. 2
1.6 THE TYPE OF OWNERSHIP OF KINGDOM FAITH BASED HOSPITAL ........................... 3
1.7 CLIENTS OF KINGDOM FAITH BASED HOSPITAL............................................................ 3
1.8 FUNCTIONS PERFORMED BY THE ICT DEPARTMENT .................................................... 3
1.9 ORGANIZATIONAL STRUCTURE ......................................................................................... 6
CHAPTER TWO .................................................................................................................................. 7
WORK EXPERIENCE ......................................................................................................................... 7
2.1 ACTIVITIES PERFORMED DURING ATTACHMENT.......................................................... 7
2.2 TECHNICAL DOCUMENTS/FORMS USED DURING ATTACHMENT .............................. 8
2.3 SDK (SOFTWARE DEVELOPMENT KIT) DOCUMENTATION .......................................... 8
2.4 SERVER SETTING PROCESS.................................................................................................. 9
2.5 SKILLS/KNOWLEDGE/EXPERIENCE ACQUIRED DURING ATTACHMENT .................. 9
2.6 VALUE ADDITION TO THE ORGANIZATION ..................................................................... 9
CHAPTER THREE ............................................................................................................................ 10
ANALYSIS OF ATTACHMENT EXPERIENCE ............................................................................. 10
3.1 ATTACHMENT EXPERIENCES ............................................................................................ 10
3.2 PROBLEMS EXPERIENCED ................................................................................................. 11
CHAPTER FOUR .............................................................................................................................. 12
CONCLUSION AND RECOMMENDATIONS ................................................................................ 12
4.1 WHAT WAS SUCCESSFULLY ACCOMPLISHED .............................................................. 12

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4.2 WHAT WAS NOT SUCCESSFULLY ACCOMPLISHED ..................................................... 13
4.3 WHAT MAY BE DONE DIFFERENTLY GIVEN A SECOND CHANCE ............................ 13
4.4 CONCLUSIONS ...................................................................................................................... 13
4.5 RECOMMENDATIONS .......................................................................................................... 14
REFERENCES ................................................................................................................................... 15

viii
CHAPTER ONE
INTRODUCTION

1.0 DESCRIPTION OF THE COMPANY/INSTITUTION


Kingdom Hospital is a non-profit organization under devolved system. It is a level four health

facility established in the year 2016 and it was officially opened in 2018. It is located in

Bungoma County, Bungoma West Sub-county, Matulo ward in Webuye-Kitale road.

The hospital is headed by the Medical Superintendent, assisted by the Hospital Administrator

who oversees that work is done in accordance to the rules of the organization. The hospital

also has a management committee that is made up of five members headed by the chairman.

The Medical superintendent is the secretary to this committee. It meets once every quarter to

deliberately discuss issues such as quality of healthcare in the hospital, budgeting and how to

improve the infrastructure of the facility.

Kingdom Hospital serves the following to the citizens:

 The core mandate is to provide healthcare services to the locals and the surrounding

vicinity, with multi-disciplinary team of health providers offering quality health

service in the field of clinical medicine, eye services, and special clinics for chronic

illness such as diabetes.

 It provides both out-patient and in-patient health services. Out-patient services include

casualty, various out-patient clinics, mothers &child health and family planning

(MCH/FP) clinics, laboratory, physiotherapy and occupational therapy among others.

 The in-patient comprises of five main departments/wards. These are male ward,

female ward, peadriadic ward, amenity ward and maternity department. The hospital

has bed capacity of 40.

 The hospital also has a main theatre that offers eye surgery.

Kingdom hospital has a catchment area within Bungoma County. Referrals from the hospital

is to Webuye County Hospital.

1
1.2 VISION
To be the best community health facility in which all people achieve their full potential for
health and well being across the lifespan.

1.3 MISSION
To provide patient centered health care with excellence in quality,service and access.

1.4 CORE VALUES OF THE DIRECTORATE


 Leadership: Ensuring that employees carry out their duty with due care and serving the
people so as they get what they want.
 Accountability: The organization is directly answerable to its activities and decisions
 Commitment to quality service delivery: The organization employees aim at ensuring
that they give the best of their effort in ensuring that the citizens are satisfied with their
work and services offered by the organization.
 Commitment: their staff will consistently work for the betterment of the KFBH and will
continuously identify with its course.
 Equity: ensuring that there is equal opportunity for all without any form discrimination,
be it gender, race, disability, age, religion or ethnicity.
 Equality: The organization will serve and carry out development without biasness
irrespective of their social status, tribe or cultural differences.
 Effectiveness: The organization will ensure that all activities are carried out with due
care in order to produce a required effect or effects.
 Integrity: The organization will ensure steadfast adherence to a strict moral or ethical
code in addressing issues and provision of services to its citizens.
 Inclusiveness: The organization is aimed at including everyone in its activities provided
they are within its scope.

1.5 OBJECTIVES OF THE ESTABLISHMENT

 Improve quality of health services delivery including mental health services.


 Bridge equity gaps in access to health care and nutrition services.
 Intensify prevention and control of communicable and non-communicable diseases.
 Strengthen governance and improve the efficiency and effectiveness of health system.
 Ensure sustainable financing arrangements that protect the poor.

2
1.6 THE TYPE OF OWNERSHIP OF KINGDOM FAITH BASED HOSPITAL

Kingdom Faith Based Hospital is a non-profit making entity whose main responsibility is to
provide services to the people of Webuye and Bungoma at large to get medical services. The
main source of funding is the allocations from the county government of Kakamega,
collections of licenses, renewals fees and the rent collection from the county property

1.7 CLIENTS OF KINGDOM FAITH BASED HOSPITAL

 Citizens of Webuye and Kenya at large.

1.8 FUNCTIONS PERFORMED BY THE ICT DEPARTMENT


The department plays a central role in the regulatory function of the hospital. It is charged
with the responsibility of overseeing and facilitation of the operations of the hospital

The following functions are undertaken by the department:

i. Communication
Communication has always been an important aspect of business, even long before
information technology came along. However, with the rise of computers and the internet,
communication has been redefined. As a result, communication is one of the most
important IT roles in the organization. It has now become possible to contact anyone no
matter what part of the world they are in. When it comes to business, this capability is quite
useful.

The IT department allows the organization to achieve communication at very high speeds
through multiple channels:

Email: You can easily send your employees an email when you need to communicate
something without having to see them in person. Email is also a great channel for sending
official communication to clients and leaves a clean ‘virtual’ paper trail which allows you
to keep a steady record of correspondence.

Video Conferencing: Video conferencing is a great way to communicate with a faraway


team and being able to see them at the same time. It’s easier to have remote meetings and
even collaborate on a project together. With video conferencing, you might as well be in
the same room.

Collaboration Software: Collaboration software allows teams to work together on projects


in a manner that is both efficient and fast. With the right collaboration software, you can
cut project times by up to half and do away with needless meetings since everything can be
done in a virtual meeting room.

3
Social Media: Social media not only allows your employees to keep up to date with the
latest industry information but also presents a fun way to wind down and socialize.

ii. Data Management


This is another one of the IT department functions that make it indispensable. With the
increasing complexity of the world of business comes an increasing amount of data that
businesses have to deal with. This data also comes in multiple dimensions. A business will
see traffic in many different kinds of data, including text data, audio data, and video data,
among others.

In order to control this data, a business will need an IT department to run something called
a database. The database will allow the business to do three things:

Store Data: By putting the data in a storable format, a database allows you to store vast
amounts of data in a small space. Long gone are the days when data had to be stored on
paper and other bulky mediums. In an age where information is power, it helps to be able to
hold a lot of it conveniently.

Manage Data: Data isn’t very useful in its original form, known as raw data. It needs to be
sorted into a meaningful form that can be meaningfully deciphered and used to make
decisions in the business. The IT department provides the tools with which this data can be
managed, including analysing it and drawing conclusions from it.

Access Data: No matter what kind of data your business needs to store, that data is
valuable and needs to be controlled so that only the right people can have access to it. The
IT department provides the security measures that will safeguard that data and prevent
unauthorized access to information

iii. Marketing
Marketing has been a core aspect of business for as long as businesses have been around.
With the rise of computers and the internet, marketing campaigns are becoming
increasingly digital. The IT department can help with the marketing functions of a business
in numerous ways:

Content Creation: You can create advertising and sales copy on a computer using word
processing software. You can also create beautiful graphical ads using powerful computers
with graphics capabilities.

Online Advertising: Social media is becoming increasingly important to advertising and,


since it lives on the internet, what better department to help you with your efforts than the
IT department? By launching social media marketing campaigns, the IT department can
improve sales and increase revenue. It can also launch marketing campaigns for the
business on other platforms, such as Google Ad Words.

Ecommerce: With more and more businesses going online, the use of computers has
become invaluable to how you conduct your business and sell your products and services.

4
The IT department would be instrumental in the processing of orders made on your online
store.

Marketing Research: With the rise of search engines, it is now possible to conduct
research online about consumer trends and the most profitable opportunities. The IT
department can also be instrumental in this.

iv. Process Improvement


It can prove to be quite important in the improvement of processes and efficiency in order
to save the company money. A small business could save on printing and copying costs by
relying purely on paperless communication. Collaboration software and video conferencing
would save on logistics expenses which would have been incurred every time different
teams needed to meet and work together. It would also save on time as not much time
would be wasted on transit.

The Human Resources department can become more efficient because of the IT department
since training sessions can be done online and communication with employees can be done
without the need for paper. The result is massive savings on both time and cost.

v. Resource Planning
Enterprise resource planning is all about linking the different functions of an organization,
such as accounting, human resources, manufacturing, and sales, using software systems.
These systems can help in operations as well as strategic decision making. For a small
business, the reduced complexity means these systems can be installed one module at a
time and can be scaled, as the need arises

5
1.9 ORGANIZATIONAL STRUCTURE

MEDICAL SUPERINTENDENT

KINGDOM FAITH
HOSPITAL BOARD

HOSPITAL

CLINICAL
ACCOUNTS
OPTICAL DEPARTMENT

LABORATOR PHARMAC
NURSING
Y Y

THEATRE EYE NURSING


AND WORKSHOP LINDA
THEATRE WARD
MAMA
S

RECEPTIO REVENUE CLAIMS MARKETIN ICT OFFICE

6
CHAPTER TWO
WORK EXPERIENCE

2.1 ACTIVITIES PERFORMED DURING ATTACHMENT


As discussed below are the accounts of the activities that I carried out during the attachment
period:

1. Maintaining Hardware and Software

IT departments are responsible for maintaining the hardware and software systems within an
organization. This includes configuring and updating software applications, employee
devices, servers, databases, and other IT infrastructure. IT departments are also responsible
for troubleshooting issues that arise with these systems and providing technical support to
users.

2. Monitoring System Performance

IT departments monitor the performance of the organization’s IT systems, including servers,


networks, and databases. This helps to identify potential issues before they become critical
and allows IT departments to take proactive steps to prevent downtime and system failures.

3. Data Storage and Backups

IT departments typically manage the organization’s data storage systems, which includes
implementing solutions such as cloud storage. IT departments also ensure that data is backed
up regularly and securely to prevent data loss in the event of a system failure or breach.

4. Cyber security

IT departments play a critical role in maintaining the security of an organization’s network.


This includes implementing firewalls, antivirus software, and other security measures to
protect against cyber threats. IT departments also manage user access to the network,
ensuring that only authorized users have access to sensitive data and systems.

5. Application Management

IT departments are responsible for managing the organization’s critical apps and
communication systems, including email, instant messaging, and video conferencing. IT
departments ensure that these systems are available and reliable, and that they are secured
against hacking and other cyber threats. As part of the onboarding process, IT departments
also set employees up with login credentials and appropriate levels of access to the relevant
apps.

6. Troubleshooting & IT Support

IT departments sometimes provide training and support to users within the organization. This
includes training employees on how to use software applications and hardware systems, as
well as providing troubleshooting and technical support when they encounter issues.
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2.2 TECHNICAL DOCUMENTS/FORMS USED DURING ATTACHMENT

Product manuals: It is a pre-numbered form used in accounts department to standardize and

enhance organization’s internal control over payments to its vendors and service providers

Repair manuals: Is a document that orders a bank to pay a specific amount of money from a

person’s account to the person in whose name the cheque has been issued

User guides: Is a commercial document that is issued by a procurement department of an

organization to a seller indicating types, quantities and agreed prices of products. No contract

exists between a seller and a buyer until a local purchase order is accepted by the seller. It is

used to control the purchasing of products from external suppliers

API documentation: It is a commercial document that is issued by a procurement

department of an organization to a service provider indicating types and prices of services. It

is used to control the purchase of services from external service providers.

2.3 SDK (SOFTWARE DEVELOPMENT KIT) DOCUMENTATION


Explanation of Procedure

CHOOSE
INSTALL THE
THE OPERATING
HARDWARE SYSTEM

CONFIGURE
SERVER THE
CONFUGURATION NETWORK

INSTALL
APPLICATIONS

MAINTAIN

CONFIGURE
SECURITY
MONITOR

Figure 2.1: Server setting process

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2.4 SERVER SETTING PROCESS
This is a process that involves ensuring that before any tender is advertised for competitive
bidding it is among the projects that are in a budget of a given ward. After advertisement
there is opening of the tender followed by evaluation process, awarding the tender, handing
over of site then inspection before payment is made.

2.5 SKILLS/KNOWLEDGE/EXPERIENCE ACQUIRED DURING ATTACHMENT


I am happy I got a chance to have such an experience at the Kingdom Faith Based Hospital
especially in the accounts department because there are a number of accounting classes that
had a lot of teachings in accounting. I learnt how to be confidential as I was dealing with
private accounting information that was strictly confidential. I learnt that as an accountant
this was one of the most important rules.

At Kingdom Faith Based I got to relate with people of different peers. It was a period that I
got to relate with them and I realized that I could work with them comfortably. At the
beginning I was a bit intimidated but with time I got more comfortable as the staff of
Kingdom made me feel at home as if I was no stranger to them. I got the experience of how
to relate with staff members of the office.

I learnt that in the workplace it is easier and efficient to operate when most things are in
order. I realized that neat and well-arranged set up of different office tools and resources will
make it less stressful for someone to operate around the office.

2.6 VALUE ADDITION TO THE ORGANIZATION


I can say that I helped a lot with the database system by typing in the information from many
different files to data format in the registry and administration office. This will make it much
easier for members of staff to locate files through the computer rather than from the files in
the cabinet. This will make people save more time and energy.

I made it clear to the Registry officer that the registry office really needed a new computer. I
explained to him that it would really be important so that they can easily access office emails,
faster internet connections and manageable data input & output. By doing this he went and
informed the county ICT chief officer that the registry office was in need of new computers.

I believe that I left an impression of a very friendly and humble person. Someone who is easy
of work with and who is always available to perform any task that was required of me.
Someone who helped when something urgent was needed to be done. I made friends both old
and young and believe that I left an impression to them of the kind of person that I am.

9
CHAPTER THREE
ANALYSIS OF ATTACHMENT EXPERIENCE

3.1 ATTACHMENT EXPERIENCES


General activities I under carried include:

 Data entry

Used when you want to queue the clients. I was able to queue the patients to see the

doctor so that to know their diseases and the solution to solve them

 Network troubleshooting

Was mostly applied when computers that have been connected in a network has failed

to communicate and also when the internet has failed to connect ‘I was normally

checking the Ethernet cables that was used to connect the computers in a network for

the to work in a network .When Ethernet cables has failed to work that machine will

not be able to work in a network

 Software installation i.e. operating system(windows)

Changing of computer windows and Microsoft office was my best role that most of

members were happy on how I was recovering their machines to work smoothly

.when a machine has failed to work completely we have several parts of operating

system you have to check on i.e. windows

 Registering of patients to see doctors

For a patient to see the doctor he/ she must be queued for the doctor or nurse to be

aware that the patient has to see him/her

 Adding of nodes on the network

When you want to extent a network for more users to use it you have to add some

nodes by extending of the Ethernet cables. This will improve the working speed since

you have increases the number of operators to solve the problem of jam.

10
 Machine cleaning and connecting

Removing of dust from the machine to ensure machines are working in good

conditions and also connecting of the machines that has failed to work to know where

is the problem

 Typing and Printing

Typing is keying of words in a computer to make paragraphs that has meaning and

giving out as a hardcopy is now what we call printing

 Trouble shooting a printer that is not able to print.

Is recognizing of the errors that a printer has encountered to make it fail to work, for

example head cleaning, inkpad resets

 Receiving and directing clients to different departments in the Hospital for

assistance

Receiving of money from the clients and directing them to the respective places that they

have to be attended

3.2 PROBLEMS EXPERIENCED

In underwriting printing papers are needed a lot for printing and therefore sometimes we

undergo deficiencies slowing the work. Some of the computers has worked for long term

hence need updating that requires strong Network. Machines that are not working very well

needs an operating system that will need downloading of the software where by you will pass

through a lot of fraud software and ransom ware before downloading the really software.

11
CHAPTER FOUR
CONCLUSION AND RECOMMENDATIONS

4.1 WHAT WAS SUCCESSFULLY ACCOMPLISHED


One of the most important and obvious goals of an Industrial Attachment is the acquisition of
actual real world experience. It is an opportunity to learn firsthand about valued requirements
that can’t be taught or experienced in the classroom. Industrial attachment gives to the
students a full and realistic view of workplace environment. My training experience has aided
me in accomplishing many things. During the Industrial Attachment, I accomplished by
gaining skills in three axes:
 Technically
There are many technical problems which require only a quick fix from someone with
adequate technical skills. I have gained more knowledge on IT responsibilities and functions
in the IT environment that I used to do while carrying out the assigned activities from day
one to the last day in the organization and more knowledge on audit process, administrator
reconciliation, installation, IT function and the procurement process. Those technical skills I
gained will help me to save time by solving technical problems in accounting quickly instead
of scratching my head in confusion in the future when I will join the corporate world.
 Professionally
The program enabled me to understand, discuss and evaluate the professional issues in
accounting as a field. During Industrial Attachment I have saw first-hand what happened in a
typical day on the job. I got a realistic idea of the positive and negative parts of the job which
helped me to make a more informed choice. Meeting people in the job helped me to ask them
questions, such as what they like best about their job, how they ended up in their line of
work, and what qualifications they have. Meeting people in the job also helped me to start
building a network of contacts, which can help me find a job later on. I have learnt about
related jobs in the same field, which gave me more ideas about what accounting entails
 Socially
Social or relational skills are the emergent properties arising from the institution system – the
institution and the people working in the institution. I have gained the network of
relationships and features of social life within Kingdom fraternity and the knowledge tied up
and shared in these relationships. I managed to work together with other people in value
creation, the corporate culture, beliefs lived and values demonstrated by employees.

12
After this training, now I am able to:
 Appreciate the importance of human relationships and work attitudes.
 Understand the constraints of working life and functional relationships within and
between organizations.
 Be orientated towards work processes.
 Apply theoretical concepts and school based skills to practice.
 Develop work attitudes like curiousness, self-confidence, maturity and self-reliance.
 Obtain knowledge of potential careers and develop new areas of interest.

4.2 WHAT WAS NOT SUCCESSFULLY ACCOMPLISHED


I was not exposed fully to current issues in accounting sector like:

 I-Tax. This is an electronic filing of tax returns to KRA through the I Tax system.
 Electronic fund transfer and {EFT} This is the electronic transfer of money from one
bank account to another either within a single financial institution or cross multiple
institutions through a computer based system
 Integrated Financial Management Information System (IFMIS) is an automated
system that enhances efficiency in planning budgeting, procurement, expenditure
management and reporting in the national government and county government.

4.3 WHAT MAY BE DONE DIFFERENTLY GIVEN A SECOND CHANCE


Diversification

If I can be given a second chance I would diversify by ensuring that I work in all the
departments of the organization so that I can get to know how the departments are
interrelated and also know how a typical organization is run.

4.4 CONCLUSIONS
I can say that working at Kingdom Hospital for the last 3 months has made me to be more
knowledgeable and prepared for the first job contract I will get. I will apply the skills that I
have gained at Kingdom Hospital to my best by using them in the next form of employment
that I will get. I gained a lot of experience through handling different administration
procedures and relating to different people in the workforce both internally and externally.
The challenges that I faced I believe will prepare me more in my future workplace. I will be
mentally prepared to deal with them accordingly and with a little bit of ease.

13
All in all I enjoyed my attachment at Kingdom hospital because I got to learn a lot from the
organization, from staff members and most of all I got to learn much more things about
myself and how to improve for the better.

4.5 RECOMMENDATIONS
i. On the Organization of Corporate Attachment Program

Motivation of attachee’s. Motivation is a key factor to consider in an organization both to the


permanent employees and attachee’s as it improve their morale while performing their day to
day duties. This can be attained through a number of ways, for example, remuneration,
recognition and involving them in decision making of the organization. Since this is not
applied to the attachees, I would propose the organization to organize for motivational
considerations to the attachees as it will assist in both improving their morale and also cop
with the financial challenges that they go through during the attachment period.

The organization should also invest in information technology to ensure that the
organizational activities are carried out in an easy manner hence reducing time wasting in the
organization.

I also propose to the organization to give more attention to the attachees by setting aside time
(apart from normal working hours) for giving them the theoretical explanations on how the
organization operates. They should also ensure that the attachees (especially those taking
Accounts and Finance Courses) are revolved through all the organization’s section so as to
acquire more knowledge. This is because ICT works closely with all sections of the
organization and therefore they should beware of what takes place in those other sections for
the benefit of their future career.

ii. On the course work

Students should have two attachment programs The period of practical training is not
enough for the students to acquire all the necessarily skills and knowledge needed, therefore
ELDORET POLYTECNIC should try to increase the period of Industrial Attachment to at
least have two attachment programs.

Exposure of students to academic trips. The students should be exposed to academic trips
so that the can get to know what exactly happens in the IT world.

14
REFERENCES

1. COLLINS OMERIKIT – HOSPITAL ACCOUNTANT (SUPERVISOR)


TELL: 0719710626
2. SHADRACK YEBEI – LECTURER (ASSESSOR)
TELL: 0720401600

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