Alexander David Llames

Mayorga, Leyte
Leyte, Philippines, 6507
Alexllames01@gmail.com
+639998015762
April 04, 2024

JP Morgan Chase
7F eBloc Tower, Jose Ma. del Mar Ave., Cebu IT Park
Apas, Cebu City, 6000

Dear Hiring Manager,

I am writing to express my interest in the Customer Service Representative position at JP Morgan Chase,
as advertised on your company’s website. With a Bachelor's degree in Secondary Education major in
Science and a strong background in customer service roles, I am confident in my ability to contribute
effectively to your team.

During my tenure as a Customer Service Representative at ePerformax Contact Centers and BPO, I honed
my communication skills and developed a deep understanding of customer needs and concerns. I
successfully handled a high volume of customer inquiries, resolved escalated issues, and provided
exceptional service to ensure customer satisfaction. My experience at FIS Global Solutions as a Customer
Service Associate II further solidified my problem-solving and multitasking abilities, enabling me to thrive
in a fast-paced environment.

I am impressed by JP Morgan Chase's commitment to delivering outstanding service and building lasting
relationships with clients. I am eager to leverage my expertise in customer service and my passion for
providing exceptional support to fulfill the company's mission and contribute to its continued success.

I am confident that my skills and experiences make me a strong candidate for this role, and I am excited
about the opportunity to further discuss how I can contribute to the excellent customer service standards
at JP Morgan Chase. Thank you for considering my application. I look forward to the possibility of
contributing to your team.

Yours sincerely,

Alexander David Llames