IRIS Clarity

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IRIS Clarity is an AI-powered desktop app that

removes distracting background noise from your


customers calls. Because it’s bi-directional, it makes
conversations clearer for both agents and customers,
no matter where they are.

IRIS’ suite of patented products leverages decades of


research into the effects of sound on the brain. By
harnessing the science of sound, IRIS dramatically
improves how people experience audio across
everything from the F1 pit to video meetings,
streaming, podcasts, and audiobooks.

Noise directly impacts clearer conversations


Productivity Customer
Experience Agent
Experience

of advisors say background of customers have had to


noise results in wasted time repeat themselves due to of advisors say
on both sides* background noise** background noise
affects their wellbeing*
*June 2022 survey of 500 US & UK call centre advisors

**August 2022 survey of 1000 US & UK call centre customers

Clearer conversations, greater results


Productivity Customer
Experience Agent
Experience

Reduced call handling Less repetition, fewer


tim mistake Reduced employee
Reduced cost to serv Increased compliance stres
Increased outbound and confidentialit Increased inclusivity for
conversion Improved CSAT and NPS the neurodivers
Improved eNPS

Compatible with:
Compatible with any programme that allows you to change your audio input/output settings,
provided they support virtual audio drivers

Below are a few examples:


Online meeting platforms Call centre platforms Cloud environments

Clear communication between a customer and an advisor means


everything in our line of work, and what could be better than a solution
with proven ability to achieve that.”

John Devlin, Founder & CEO

Hear the difference with our demos

39:24 / 45:28
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