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Developments in Marketing Science:
Proceedings of the Academy of Marketing Science

Shuang Wu
Felipe Pantoja
Nina Krey Editors

Marketing
Opportunities and
Challenges in a
Changing Global
Marketplace
Proceedings of the 2019 Academy
of Marketing Science (AMS) Annual
Conference
Developments in Marketing Science:
Proceedings of the Academy
of Marketing Science

More information about this series at http://www.springer.com/series/13409

Shuang Wu • Felipe Pantoja • Nina Krey
Editors

Marketing Opportunities
and Challenges in a
Changing Global
Marketplace
Proceedings of the 2019
Academy of Marketing Science (AMS)
Annual Conference
Editors
Shuang Wu Felipe Pantoja
Rohrer College of Business IÉSEG School of Management
Rowan University Paris, France
Glassboro, NJ, USA

Nina Krey
Rohrer College of Business
Rowan University
Glassboro, NJ, USA

ISSN 2363-6165     ISSN 2363-6173 (electronic)

Developments in Marketing Science: Proceedings of the Academy of Marketing Science
ISBN 978-3-030-39164-5    ISBN 978-3-030-39165-2 (eBook)
https://doi.org/10.1007/978-3-030-39165-2

© The Academy of Marketing Science 2020

All rights are reserved by the Publisher, whether the whole or part of the material is concerned,
specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting,
reproduction on microfilms or in any other physical way, and transmission or information storage and
retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known
or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication
does not imply, even in the absence of a specific statement, that such names are exempt from the relevant
protective laws and regulations and therefore free for general use.
The publisher, the authors, and the editors are safe to assume that the advice and information in this book
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editors give a warranty, expressed or implied, with respect to the material contained herein or for any
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claims in published maps and institutional affiliations.

This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
2019 Academy of Marketing Science®
Annual Conference

Marketing Opportunities and

Challenges in a
Changing Global Marketplace

May 29–31, 2019

Fairmont Hotel Vancouver

Vancouver, Canada

v
AMS Officers (2018–2020)
President
O.C. Ferrell, Auburn University, USA
Executive Vice President/Director
Harold W. Berkman, University of
Miami, USA
President-Elect
Julie Guidry Moulard, Louisiana Tech
University, USA
Immediate Past-President
Adilson Borges, Carrefour & NEOMA
Business School, France
Vice President for Publications
James S. Boles, University of North
Carolina at Greensboro, USA
Vice President for Programs
Brad D. Carlson, St. Louis
University, USA
Vice President for Membership-
North America
Mark Peterson, University of
Wyoming, USA
Vice President for
Membership-International
Patricia Rossi, IÉSEG School of
Management, France
Vice President for Development
Janna Parker, James Madison
University, USA
Secretary/Treasurer
Nina Krey, Rowan University, USA
Co-Chair, Board of Governors
Barry J. Babin, Louisiana Tech
University, USA
Joseph F. Hair, Jr., University of South
Alabama, USA
Co-Director of International
Programs
Jay D. Lindquist, Western Michigan
University, USA
Barry J. Babin, Louisiana Tech
University, USA
John B. Ford, Old Dominion
University, USA
vii
AMS Board of Governors

Barry J. Babin David J. Ortinau

Louisiana Tech University, USA University of South Florida, USA
Co-Chair (2016–2022) (2016–2022)
Joseph F. Hair, Jr. Nicholas Paparoidamis
University of South Alabama, USA Leonard De Vinci Business School,
Co-Chair (2018–2024) France (2018–2024)
Adel El-Ansary Leyland Pitt
University of North Florida, USA Simon Fraser University, Canada
(2014–2020) (2016–2022)
Linda Ferrell Linda Price
Auburn University, USA (2018–2024) University of Arizona, USA
(2014–2020)
Linda Golden
University of Texas, USA (2018–2024) Bodo Schlegelmilch
Vienna University of Economics and
Jean-Luc Herrmann
Business Administration, Austria
University of Lorraine, France
(2014–2020)
(2016–2022)
Eli Jones
Texas A&M University, USA
(2014–2020)

ix
2019 AMS Annual Conference Co-Chairs

Altaf Merchant, University of Washington Tacoma, USA

Jeannette A. Mena, University of South Florida, USA

xi
2 019 AMS Annual Conference Tracks
and Track Chairs

Advertising & IMC

Douglas West, King’s College London, UK
Gerard Prendergast, Hong Kong Baptist University, Hong Kong
B2B Marketing & Supply Chain Management
Jennifer A. Espinosa, Rowan University, USA
Robert E. Hooker, University of South Florida, USA
Iana Lukina, University of South Florida, USA
Big Data and Marketing Analytics
Prokriti Mukherji, King’s College London, UK
Sergio Davalos, University of Washington, Tacoma, USA
Brand Management
Cleopatra Veloutsou, University of Glasgow, UK
Fabien Pecot, University of York, UK
Consumer Behavior
Jean-Luc Herrmann, University of Lorraine, France
Claas Christian Germelmann, University of Bayreuth, Germany
Digital Marketing & Social Media
Janna Parker, James Madison University, USA
Debra Zahay, St. Edward’s University, USA
Kirk Plangger, King’s College London, UK
Ethics, Sustainability, & Corporate Social Responsibility
Pinar Kekec, University of Nebraska Lincoln, USA
Yanhui Zhao, University of Nebraska Omaha, USA
Innovation & New Product Development
Narongsak (Tek) Thongpapanl, Brock University, Canada
Adam Mills, Loyola University New Orleans, USA

xiii
xiv 2019 AMS Annual Conference: Tracks and Track Chairs

International Marketing
Tarek Mady, University of Prince Edward Island, Canada
Arne Baruca, Texas A&M San Antonio, USA
Marketing Pedagogy & Education
Varsha Jain, MICA, India
Subhadip Roy, Indian Institute of Management Ahmedabad, India
Marketing Strategy
H. Erkan Ozkaya, California State Polytechnic University Pomona, USA
Martin Heinberg, University of Leeds, UK
Non-Profit Marketing & Public Policy
Christopher Hopkins, Auburn University, USA
Karen Hopkins, Auburn University, USA
Personal Selling & Sales Management
Blake A. Runnalls, University of Nebraska Lincoln, USA
Wyatt Schrock, Michigan State University, USA
Research Methods
M. Billur Akdeniz, University of New Hampshire, USA
Ashwin Malshe, University of Texas San Antonio, USA
Retailing & Pricing
K. Sivakumar, Lehigh University, USA
S.P. Raj, Syracuse University, USA
Sensory Marketing
Nina Krey, Rowan University, USA
Lauren M. Brewer, University of Texas Arlington, USA
Services Marketing
Nicholas Paparoidamis, Leonard De Vinci Business School, France
Achilleas Boukis, University of Sussex, UK
Sports and Entertainment Marketing
Gregory Rose, University of Washington, Tacoma, USA
Vassilis Dalakas, California State University San Marcos, USA
Wine and Tourism Marketing
Drew Martin, University of South Carolina, USA
Ulrich Orth, Kiel University, Germany
Doctoral Colloquium
John B. Ford, Old Dominion University, USA
Mathieu Kacha, University of Lorraine, France
Mary Kay Inc. Doctoral Dissertation Competition
Rajshekar Agnihotri, Iowa State University, USA
Ritesh Saini, University of Texas Arlington, USA
2019 AMS Annual Conference: Tracks and Track Chairs xv

Special Session Submissions

Altaf Merchant, University of Washington Tacoma, USA
Jeannette A. Mena, University of South Florida, USA
Proceedings Editors
Shuang Wu, Rowan University, USA
Felipe Pantoja, IÉSEG School of Management, France
Nina Krey, Rowan University, USA
2019 AMS Annual Conference Reviewers

Thank you to all those who reviewed papers for the 2019 AMS Annual Conference.
These people include:

Zahid Abdul Joshua Beck Victor Chernetsky

Annika Abell Jonathan Beck Yoon-Na Cho
Claire-Lise Ackermann Colleen Bee Raeesah Chohan
Ravi Agarwal Gerald-Alexander Beese Tilottama Chowdhury
Praveen Aggarwal Lydie Belaud Gonzalez Christine
Carl-Philip Ahlbom Ilgim Dara Benoit Anis Chtourou
Faheem Ahmed Margo Bergman Xing-Yu (Marcos) Chu
Andreas Aigner Laurent Bertrandias Maggie Chu
Damon Aiken Jannick Bettels Chih-Ning Chu
Mohamed Akli Achabou Nora Bezaz John Cicala
Pia A. Albinsson Pelin Bicen Samuel Clarke
Thomas Allard Martin Bieler Joe Cobbs
Suzanne Amaro Dipayan Biswas Corine Cohen
Mohammad Amin Hulda Black Anatoli Colicev
Paolo Antonetti Charles Blankson Benedetta Crisafulli
Chiraz Aouina-Mejri Willy Bolander Ryan Cruz
Aaisha Arbab Khan Laura Boman Charles Cui
Anahit Armenakyan Raghu Bommaraju Peggy Cunnningham
Aaron Arndt Phil Boutin Steve Dahlquist
S Arunachalam Branko Bozic Steven Dahlquist
Samreen Ashraf S Brasel Abhinita Daiya
Salim Azar John Bredican Hannes Datta
Christian Baccarella Joël Brée Gwarlann de Kerviler
Hajer Bachouche Mathilde Briffa Anouk de Regt
Todd Bacile Terrence Brown Dawn Deeter-Schmelz
Shilpa Bagdare Mario Burghausen Yashar Dehdashti
Ramin Bagherzadeh Marine Cambefort Sihem Dekhili
Tom Baker Fanny Cambier Marjorie Delbaere
Marat Bakpayev Sonia Capelli Deborah DeLong

xvii
xviii 2019 AMS Annual Conference Reviewers

Laurie Balbo Jeffrey Carlson Catherine Demangeot

Snehasish Banerjee Albert Caruana Qian Claire Deng
Kevin Bao Mark Case Timothy Dewhirst
Christian Barney Nawar Chaker Mbaye Diallo
Robert Barnwell Eugene Chan Christian Dianoux
Paul Barretta Elisa Chan Mohamed Didi Alaoui
Debra Basil Kimmy Chan Larissa Diekmann
Michael Basil Joseph W. Chang Cassie Ditt
Sofia Batsila Ian Chaplin Andrea Dixon
Brittney Bauer Danli Chen Souad Djelassi
Carlos Bauer Mei-Fang Chen Sara Dommer
Enrique Becerra Rocky Peng Chen Xinyu Dong
Meichen Dong Ashley Goreczny Nouman Inamullah Khan
Beibei Dong Phillip Grant Mathew Isaac
Olivier Droulers Richard Gretz Muhammad Ishtiaq Ishaq
Shuili Du David Griffith Chiharu Ishida
Sherese Duncan Maximilian Groh Daisuke Ishida
Lea Dunn Lin Guo Omar Itani
Sujay Dutta Aditya Gupta Mazen Jaber
Jackie Eastman Patricia Gurviez Varsha Jain
Ceren Ekebas-Turedi Young Ha A.K. Jaiswal
Dhouha El Amri Nick Hajli Kevin James
Leila El Kamel Zach Hall Melissa James
Yasmine El-Alami Linda Hamdi-Kidar Narayanan Janakiraman
Theresa Eriksson Kyuhong Han Maria Susana Jaramillo Echeverri
Carol Esmark-Jones Tyler Hancock Jonathan Jensen
Alice Falchi Sara Hanson Vincent Jeseo
Xi Fang Carissa Harris Yuwei Jiang
Jillian Farquhar Nathaniel Hartmann Jinfeng Jiao
Mana Farshid Courtney Hatch Clark Johnson
Fernando Fastoso Xin He Katy Johnson
Ivan Fedorenko Heping He Jeff Johnson
Cong Feng Jayne Heaford Joseph Jones
Caitlin Ferreira Kerstin Heilgenberg Julien Jouny
Malte Fiedler Sasawan Heingraj Elodie Jouny-Rivier
Marc Filser Raficka Hellal-Guendouzi Andrew Kaikati
Nathalie Fleck Aurélie Hemonnet-Goujot Daniel Kaimann
Jason Flores Cathy Hessick Prateek Kalia
Andrew Flostrand Ali Heydari Ashish Kalra
John Ford Anna-Laura Himmelreich Kostas Kaminakis
Renaud Frazer Chris Hinsch Harish Kapoor
Ryan Freling Benedikt Hirschfelder Evmorfia Karampournioti
Scott Friend Candy Ho Ilke Kardes
Nobuyuki Fukawa Arvid Hoffmann Diego Alvarado Karste
Colin Gabler Earl Honeycutt Saim Kashmiri
Dinesh Gauri David Houghton Rajiv Kashyap
2019 AMS Annual Conference Reviewers xix

Susi Geiger Chuck Howard Iliana Katsaridou

Sonja Gensler Ming-Hsiung Hsiao Eva Katsikea
Tilo Ghosh Richard Huaman-Ramirez Brett Kazandjian
Alex Gillett Rong Huang Astrid Keel
Apostolos Giovanis Jian Huang Aurelie Kessous
John Gironda Marius Huber Mansur Khamitov
Delphine Godefroit-Winkel Gary Hunter Muhammad Ali Khan
Bruno Godey Elodie Huré Moein Khanlari
Claudia Gonzalez Jiyoung Hwang Adwait Khare
Eva María González Antonio Hyder Jan Kietzmann
Hector Gonzalez-Jimenez Marco Ieva Mark Kilgour
Sunah Kim Subin Im Adam Mills
Taewan Kim Niko Lipiäinen Tajvidi Mina
Minjeong Kim Luke Liska Chieko Minami
Saejoon Kim Jennifer Locander Aditya Mishra
Jungkeun Kim Carmen Lopez Alexander Mitchell
Kyeongheui Kim Nadina Luca Natalie Mitchell
Jesse King Marcel Lukas Robert Mittelman
Eva Kipnis Renaud Lunardo Satheesh Monash
Theresa Kirchner Donald Lund Sonia Monga
Kirsi Kokkonen Minghui Ma Matteo Montecchi
Tara Konya Han Ma Zachary Moore
Melika Kordrostami Nada Maaninou Gerardo Moreira
Elika Kordrostami Peter Maas Oscar Moreno
Ioannis Kostopoulos Sreedhar Madhavaram Todd Morgan
Alena Kostyk Bob Madrigal Prokriti Mukherji
Prabakar Kothandaraman Sarah Mady Shantanu Mullick
Nevena Koukova Fanny Magnoni Ryan Mullins
Joy Kozar Solon Magrizos Pauline Munten
Nina Krey Lukas Maier Feisal Murshed
Anjala Krishen Moutusi Maity Lubna Nafees
Kirk Kristofferson Keven Malkewitz Zhaleh Najafi-Tavani
Marc Kuhn Suresh Malodia Kelly Naletelich
Monika Kukar-Kinney Stephanie Mangus Aidin Namin
Atul Kumar Sudha Mani Jean-Philippe Nau
Dr.Poonam Kumar Racat Margot Chris Nelson
Amogh Kumbargeri Viola Marquardt Magda Nenycz-Thiel
Zhou Kun Hannah Marriott Raine Ng
Ho Yan Kwan José Marti Thi Le Huyen Nguyen
Ohjin Kwon Noemí Martínez-Caraballo Bridget Nichols
Sophie Lacoste-Badie Nikita Matta Cameron Nicol
Candy Lai Frank May Xiaodong Nie
Matt Lastner Boris Maynadier Marzena Nieroda
Justin Lawrence Mieszko Mazur Charles Noble
Thomas Leclercq Ian McCarthy Edward Nowlin
Ju-Yeon Lee Shannon McCarthy Michael Obal
xx 2019 AMS Annual Conference Reviewers

Ada Lee Jane McKay-Nesbitt Obinna Obilo

Hyeryeon Lee Zanele Mdlekeza Christina O’Connor
Chris Lee Joanna Melancon Jessica Ogilvie
Sheena Leek Choukri Menidjel Hannah Oh
Kevin Lehnert Katrin Merfeld Benjamin Österle
Jean-François Lemoine Sayma Messelmani Sergio Osuna
James Leonhardt Melisa Mete Carmen Otero-Neira
Connie Li Nina Michaelidou Yi-Chun Ou
Xingbo Li Geraldine Michel Elif Ozkaya
Hsin-Yi Liao Jan Andre Millemann Carmen Padin Fabeiro
Marcel Lichters Karen Miller Margherita Pagani
Nikolaos Panagopoulos Paul Mills Kim Sheehan
Swati Panda Karen Robson Fanjuan Shi
Jyoti Pandey Paula Rodrigues Hyunju Shin
Gaelle Pantin-Sohier Clarinda Rodrigues Hamid Shirdastian
Felipe Pantoja Rocio Rodriguez Herrera Ream Shoreibah
Jimi Park Claire Roederer Béatrice Siadou-Martin
Ulrich Paschen Jose I. Rojas-Mendez Nikoletta-Theofania Siamagka
Jeannette Paschen Gregory Rose Rafay Siddiqui
Munten Pauline Spencer Ross Debika Sihi
Michael Peasley Patricia Rossi Cláudia Simões
Fabien Pecot Lori Rothenberg Françoise Simon
Mark Peterson Don Roy Bonnie Simpson
Maria Petrescu Carla Ruiz Mafe Ramendra Singh
Dan Petrovici Claudia-Roxana Rusu Tanya Singh
Luca Petruzzellis Jose Saavedra Priyanka Singh
Bruce Pfeiffer William Sabadie Rakesh Singh
Heather Philip Ouidade Sabri Romain Sohier
Megan Phillips Aarti Saini Stefanie Sohn
Karine Picot-Coupey Ritesh Saini Hyunsang Son
Rico Piehler Sajeesh Sajeesh Juan Carlos Sosa Varela
Deepa Pillai Tina Saksida Robin Soster
Valentina Pitardi Nestor U. Salcedo Rajesh Srivastava
Kirk Plangger Roberto Saldivar Marla Stafford
Daria Plotkina Mohammad Amin Saleh Kristin Stewart
Nadia Pomirleanu Leila Samii Jennifer Stoner
Ingrid Poncin Doreen Sams Qiuli Su
Veronika Ponomarenko Minita Sanghvi Sijie Sun
Lucia Porcu Shamindra Sanyal Gokhan Surmeli
Claudio Pousa Panagiotis Sarantopoulos Shanu Sushmita
Paolo Prado Soumya Sarkar Goran Svensson
Katerina Pramatari Sudipto Sarkar Holly Syrdal
Teresa Preston Marko Sarstedt Courtney Szocs
Amanda Pruski-Yamim Huma Sarwar Takumi Tagashira
Margot Racat Sarah Schaefer Berk Talay
Mohammad Rahman Tobias Schaefers Felix Tang
2019 AMS Annual Conference Reviewers xxi

Vahid Rahmani Angeline Scheinbaum Chuanyi Tang

Ananya Rajagopal Kristen Schiele Yang Tang
Rajagopal Rajagopal Steffen Schmidt Jennifer Tatara
Praneet Randhawa Monika Schuhmacher David Taylor
Adam Rapp Christopher Schumacher Serdar Temiz
Cata Ratiu Noel Scott Shawn Thelen
Monika Rawal Samuel Sekar Robert Thomas
Mignon Reyneke Asim Shabir Meredith Thomas
Alyssa Reynolds G Shainesh Anastasia Thyroff
Parichehr Riahi Pour Hamid Shaker Sebastian Timmer
Arnaud Rivière Kevin Shanahan Kenneth C. C. Yang
Carri Tolmie Jyoti Sharma Jun Ye
Alastair Tombs Björn Walliser Frederick Hong-Kit Yim
Giulio Toscani Hao Wang Shjin Yoo
Jean-François Toti Kai-Yu Wang Chebli Youness
Magali Trelohan Dian Wang Zhihao Yu
Sanjeev Tripathi Sabinah Wanjugu Debra Zahay-Blatz
Julien Troiville Alison Watkins Zoila Zambrano
Alex Tsang Renee Watson Cesar Zamudio
Aybars Tuncdogan Ruiqi Wei Jim Zboja
Ceren Turedi Klaus-Peter Wiedmann Xiaohua Zeng
Serdar Turedi Ria Wild Luna Zhang
David Tyler J’Den Williams Junzhou Zhang
Zeeshan Ullah David Woisetschlaeger Haisu Zhang
Ebru Ulusoy Jiajun Wu Xiaoyun Zheng
Cyrielle Vellera Shuang Wu Xia Zhu
Nanda Viswanathan Jessica Wyllie Weiling Zhuang
Kai-Ingo Voigt Lan Xia Peter Zubcsek
Sergej von Janda Yazhen Xiao
Jessica Vredenburg Ge Xiao
Travis Walkowiak Hangjun Xu
Norah Xu
Preface

The Academy of Marketing Science was founded in 1971, held its first Annual
Conference in 1977, and has grown and prospered ever since. The relevancy of the
Academy’s mission and activities to our chosen target market of the marketing pro-
fessoriate has been a key factor in attracting the discipline’s best and brightest from
all over the world.
The revised Articles of Association of the Academy, approved by the Board of
Governors in the spring of 1984 and by the general membership in the fall of that
year, define the mission of the Academy as follows:
1. Provide leadership in exploring the normative boundaries of marketing, while
simultaneously seeking new ways of bringing theory and practice into practi-
cable conjunction.
2. Further the science of marketing throughout the world by promoting the con-
duct of research and the dissemination of research results.
3. Provide a forum for the study and improvement of marketing as an economic,
ethical, social, and political force and process.
4. Furnish, as appropriate and available, material and other resources for the solu-
tion of marketing problems, which confront particular firms and industries, on
the one hand, and society at large on the other.
5. Provide publishing media and facilities for fellows of the Academy and reviewer
assistance on the fellow’s scholarly activities.
6. Sponsor one or more annual conferences to enable the fellows of the Academy
to present research results; to learn by listening to other presentations and
through interaction with other fellows and guests; to avail themselves of the
placements process; to conduct discussion with book editors; and to exchange
other relevant information.
7. Assist fellows in the better utilization of their professional marketing talents
through redirection, reassignment, and relocation.
8. Provide educator fellows with insights and suck resources as may be available
to aid them in the development of improved teaching methods, materials,
devices, and directions.

xxiii
xxiv Preface

9. Seek means for establishing student scholarships and professional university

chairs in the field of marketing.
10. Offer fellows of the Academy status to business and institutional executives and
organizations.
11. Modify the Academy’s purpose and direction as the influence of time and
appropriate constructive forces may dictate.

Glassboro, NJ Shuang Wu

Paris, France  Felipe Pantoja
Glassboro, NJ  Nina Krey
Acknowledgments

This book contains the full proceedings of the 2019 Academy of Marketing Science
Annual Conference held in Vancouver, Canada. Appreciation and gratitude are
extended to the organization committee for completing and handling a variety of
tasks associated with an event of this scale particularly well.
Under the theme “Marketing Opportunities and Challenges in a Changing Global
Marketplace,” this volume provides insights into topics related to today’s global
marketplace that is truly fast changing. Research from marketing scholars from
around the world covers opportunities and challenges including the rising middle
class in emerging markets, disruptive technological breakthroughs, new real-time
consumer insights facilitated by big data analytics, changing consumer habits and
preferences, growth in the international commerce, the relevant concerns over
national trade policies, renewed ethical concerns about consumer privacy, and the
tools through which companies operate, market, connect with, and build relation-
ships with their customers. In addition, the rate of change drives companies to con-
tinually evaluate and adapt their marketing strategies and structures to remain
competitive. Taking into account these current affairs, this conference focuses on
exploring the marketing opportunities and challenges that exist in this fast-changing
landscape.
The Academy of Marketing Science would like to acknowledge the individuals
who have made the conference a success. Special recognition goes to the conference
co-chairs, Altaf Merchant and Jeannette Mena. An incredible commitment is neces-
sary to coordinate and organize a conference of this measure. Further, track chairs
were essential in encouraging submissions, managing the review process, and orga-
nizing session details. Gratitude is also extended to the AMS home office as well as
all the volunteers who diligently worked behind the scenes to ensure the success of
the event.

xxv
xxvi Acknowledgments

Lastly, the Academy of Marketing Science extends sincere appreciation to all

authors who submitted and presented their research, contributed as reviewers and
discussion leaders, and all others who volunteered to ensure the success of the meet-
ing. Thank you to all attendees from around the world who made this conference
another special AMS event. The 2019 Academy of Marketing Science Annual
Conference would not have been possible without the support of all of these
individuals.

Glassboro, USA Shuang Wu

Paris, France Felipe Pantoja
Glassboro, USA Nina Krey
Contents

 xploring Customer Engagement and Sharing Behavior

E
in Social Media Brand Communities: Curvilinear Effects
and the Moderating Roles of Perceived Innovativeness and Perceived
Interactivity: An Abstract ������������������������������������������������������������������������������    1
Jamie Carlson, Yi-Chuan Liao, and Mohammad M. Rahman
 etween a Banker and a Barbie: The Illusions of Social Media:
B
An Abstract������������������������������������������������������������������������������������������������������    3
Samreen Ashraf
 Longitudinal Review of Models in Marketing Research:
A
An Abstract������������������������������������������������������������������������������������������������������    5
Mark Bender, Veronika Ponomarenko, Hao Wang, Khalia Jenkins, and
Donna Davis
 hat would we Hear if we Really Listened? Using I-poems in Qualitative
W
Marketing Research: An Abstract������������������������������������������������������������������    7
Julie Robson and Caroline Burr
 ffects of Environmental and Social Sustainability Perceptions
E
on Willingness to Co-Create from Consumer Perspective: An Abstract����    9
Gözde Erdogan
 ecision-Making and Interruptions: An Abstract����������������������������������������   11
D
Regina Schreder
 uying Authentic Luxury Products or Counterfeits:
B
The Role of Benign and Malicious Envy: An Abstract ��������������������������������   13
Murong Miao
 xcitement or Fear? The Effect of a Personalized In-Store Experience
E
on Consumers: An Abstract����������������������������������������������������������������������������   15
Anne-Sophie Riegger

xxvii
xxviii Contents

 ll Hands on Deck Special Session: Cultivating Socially Responsible

A
Consumers and Corporations: An Abstract��������������������������������������������������   17
Elisa Chan, Felix Tang, and Maggie Y. Chu
 ll Hands on Deck Special Session: Motivating or De-motivating
A
Responsible Consumption? The Divergent Influences
of Moral Emotions: An Abstract��������������������������������������������������������������������   19
Maggie Y. Chu and Lisa C. Wan
 ll Hands on Deck Special Session: Personifying Socially Responsible
A
Corporations: Scale Development and Validation: An Abstract ����������������   21
Vane I. Tian, Felix Tang, and Alan C. B. Tse
 ll Hands on Deck Special Session: How CSR
A
and Servant Leadership Climate Affect Employee Cynicism
and Work Meaning? An Abstract������������������������������������������������������������������   23
Elisa Chan and Frederick Yim
Non-Compliance Is a Double-Edged Sword: An Abstract ��������������������������   25
Amanda Yamim and Adilson Borges
A Critical Review of Institutional Theory in Marketing: An Abstract ������   27
Jeannette A. Mena and Veronika Ponomarenko
 oes the Environmentally Friendliness of a Service Invite
D
Customer Loyalty? The Role of Positive Emotions: An Abstract����������������   29
Birgit Leisen Pollack
 xtended Service Plans and Buyer Perceptions and Behaviors
E
in Automobile Industry: An Abstract������������������������������������������������������������   31
Chiharu Ishida, Nat Pope, and Peter Kaufman
 pecial Session: “The World Needs Storytellers”: New Research
S
Avenues for Storytelling in Marketing: An Abstract������������������������������������   33
Edward L. Nowlin, Claas Christian Germelmann, Sahar Karimi, Nawar
N. Chaker, David M. Houghton, Doug Walker, and Klaus-Peter
Wiedmann
 pecial Session: Measuring Salesperson Storytelling: An Abstract������������   35
S
Edward L. Nowlin, Nawar N. Chaker, David M. Houghton, and
Doug Walker
 ow do International Co-branding Alliances Affect Host Country
H
Consumers’ Purchase Intention? An Abstract����������������������������������������������   37
Murong Miao
 oes Model Ethnicity Matter in International Advertising? A Literature
D
Review on Model Ethnicity and Related Topics: An Abstract ��������������������   39
Kristina Harrison
Contents xxix

 roduct Innovation Determinants and Export Performance

P
in French and Ukrainian SMEs����������������������������������������������������������������������   41
Oksana Kantaruk Pierre
 pecial Session: The (Co-)creation of Brand Heritage: An Abstract����������   53
S
Fabien Pecot, Mario Burghausen, Joshua Butcher, Bradford Hudson, and
George Wyner
 pecial Session: Dehumanization of Robotic Assistants
S
and Subsequent Unethical and Abusive Customer Behavior
in Frontline Encounters: An Abstract������������������������������������������������������������   55
Yu-Shan (Sandy) Huang and Nobuyuki Fukawa
 pecial Session: Rise of the Service Robots:
S
Exploring Consumer Acceptance: An Abstract��������������������������������������������   57
Stefanie Paluch, Thorsten Gruber, Werner Kunz, Jochen Wirtz, Vinh Nhat
Lu, Paul Patterson, and Antje Martins
 xploration of the Role of Packaging Design
E
for Multi-tier Private Brands: An Abstract ��������������������������������������������������   59
Jiyoung Hwang
 nderstanding Risk Statements Within Drug Injury Advertising:
U
An Abstract������������������������������������������������������������������������������������������������������   61
Jesse King and Elizabeth Tippett
 he Effect of Social Distance on Donations to Care Versus Cure:
T
An Abstract������������������������������������������������������������������������������������������������������   63
Laura Boman and Xin He
 ustomer Reactions to Voluntary Use
C
of Automated Service Interactions: An Abstract������������������������������������������   65
Hyunju Shin and Bo Dai
 hallenges in Usage of Unstructured Data
C
in Marketing Decision Making: An Abstract������������������������������������������������   67
Valeriia Chernikova and Johanna Frösén
 n Investigation of the Effect of Retargeting
A
on Willingness-to-Pay in Online Environments: An Abstract����������������������   69
Hamid Shaker and Sylvain Sénécal
I nfluence of Web Design Features on Attitudes and Intentions
in Travel Decision Making������������������������������������������������������������������������������   71
Zahra Pourabedin and Vahid Biglari
 irtual Reality (VR) Content Is the New Reality
V
for Destination Marketing Organizations:
Investigating the Role of VR as a Destination Branding Tactic: An
Abstract������������������������������������������������������������������������������������������������������������   83
Kerry T. Manis
xxx Contents

 xplaining Sustainable Consumption: A Theoretical

E
and Empirical Analysis: An Abstract������������������������������������������������������������   85
Naz Onel
 pecial Session: Digital Data, Security, and Platform Design:
S
Is Marketing the Problem or Solution? An Abstract������������������������������������   87
Martin Key, Debra Zahay, Rich Hanna, Jan Kietzmann, and Kirk
Plangger
I t Looks Good so Let’s Show it off: A Psychoraphic Segmentation
of Instagrammers: An Abstract����������������������������������������������������������������������   89
Takumi Tagashira, Victoria Andrade, and Shintaro Okazaki
I Hate This Brand! A Classification of Brand Haters Based
on their Motivations and Reactions: An Abstract����������������������������������������   91
Oula Bayarassou, Imène Becheur, and Pierre Valette-Florence
 ompetitive Teamwork: Developing a Team-Based Selling Competition
C
in an Undergraduate Professional Selling Class: An Abstract��������������������   93
William H. Bergman and Jeffrey R. Carlson
 pecial Session on Research Opportunities in Direct Selling:
S
An Abstract������������������������������������������������������������������������������������������������������   95
Robert A. Peterson, O. C. Ferrell, Linda Ferrell, Victoria Crittenden, and
Linda L. Golden
 pecial Session: An International Perspective
S
of Overcoming Difficulties and Challenges in Doctoral
and Early Career Years: An Abstract������������������������������������������������������������   97
Nina Krey, Shuang Wu, and Sabinah Wanjugu
 oes Training Teachers in Financial Education Improve
D
Students’ Financial Well-Being? An Abstract ����������������������������������������������   99
Tina Harrison, Caroline Marchant, Jake Ansell, and Robyn
Vernon-Harcourt
 he Logo Life Cycle: An Abstract������������������������������������������������������������������ 101
T
Keven Malkewitz and Nicholas Ketcham
 eyond Hedonic Consumption: The Role of
B
Eudaimonic Value in Consumer–Brand Relationships: An Abstract �������� 103
Khaled Aboulnasr and Gina Tran
Disentangling the Meanings of Brand Authenticity: An Abstract �������������� 105
Julie Guidry Moulard, Randle D. Raggio, and Judith Anne
Garretson Folse
 xploring Facets of Spokesperson Effectiveness in B2B Advertising:
E
What Works and What doesn’t? An Abstract ���������������������������������������������� 107
Subhadip Roy, Soumya Sarkar, and Prashant Mishra
Contents xxxi

 eturn on Investment of Effective Complaint Management:

R
Synthesis and Research Directions: An Abstract������������������������������������������ 109
Christine Armstrong, Jamie Carlson, Tania Sourdin, and Martin Watts
 istance is Worth! Impacts of Spatial Distance Between Model
D
and Product on Product Evaluation: An Abstract���������������������������������������� 111
Xing-Yu (Marcos) Chu, Chun-Tuan Chang, and Dickson Tok
 he Study of Different Factors Affecting Salesperson Deviance:
T
An Abstract������������������������������������������������������������������������������������������������������ 113
Douglas Amyx, Bruce Alford, Louis J. Zmich, Jennifer Amyx, Breanne
Mertz, and Cameron Sumlin
 hy Narcissists Prefer Genuine to High-­Quality Counterfeit Luxury:
W
The Role of Authentic and Hubristic Pride: An Abstract���������������������������� 115
Fernando Fastoso, Boris Bartikowski, and Siqi Froehlich-Wang
 ime-Based Deals: How Non-Monetary Discounts Can Reduce
T
the Post-­Promotion Dip: An Abstract������������������������������������������������������������ 117
Myungjin Chung and Ritesh Saini
 rom Psychological Myopia to Food Myopia:
F
A Consumer Perspective: An Abstract���������������������������������������������������������� 119
Asim Qazi and Véronique Cova
 o-creators Endorsing their Winning Product Idea
C
in Ads: Dealing with Brand Audiences’ Skepticism: An Abstract�������������� 121
Fanny Cambier and Ingrid Poncin
 ight Digit Effect and Subjective Relative Income: An Abstract���������������� 123
R
Mazen Jaber and Kylie Jaber
 ig Data Analytics, New Product Ideas, and Decision Making:
B
An Abstract������������������������������������������������������������������������������������������������������ 125
Matteo Montecchi, Kirk Plangger, Colin Campbell, and Jessica Graves
 alesperson Intrinsic and Extrinsic Motivation Revisited:
S
A Combinatory Perspective: An Abstract ���������������������������������������������������� 127
Rushana Khusainova, Ad de Jong, Nick Lee, Greg W. Marshall, and
John M. Rudd
 on-conscious Effect of Moral Identity Prime
N
on Perceived Reasonableness and Affective Account on Customer
Satisfaction: An Abstract�������������������������������������������������������������������������������� 129
Nobuyuki Fukawa and David W. Stewart
 Winning Formula for Maximizing Sales Performance through
A
Multi-­Dimensional Effort: An Abstract �������������������������������������������������������� 131
Michael Peasley, Willy Bolander, and Riley Dugan
Digital Advocacy Among Industrial Employees: An Abstract �������������������� 133
Mana Farshid, Albert Caruana, and Esmail Salehi-Sangari
xxxii Contents

When my Brand does Something Morally Wrong: An Abstract���������������� 135

Hua Chang and Lingling Zhang
 he Evolution of Influencer–Follower Relationships:
T
A Life-Cycle Approach: An Abstract ������������������������������������������������������������ 137
Sören Köcher, Sarah Köcher, and Linda Alkire (née Nasr)
 ow and When does Functional Diversity Impact
H
Sales Team Effectiveness: An Abstract���������������������������������������������������������� 139
Edward L. Nowlin, Doug Walker, Dawn Deeter-Schmelz, and Nawar
N. Chaker
 ove Consumption at the Digital Age: Online Consumer Review
L
and Romantic Gift Giving: An Abstract�������������������������������������������������������� 141
Lilly Ye, Lili Gai, Eyad Youssef, and Tao Jiang
 utcomes of Dialogic Communication of Corporate Social Responsibility
O
(CSR): Strengthening Brand Loyalty Through Online Brand Community
Engagement, Brand Trust and CSR Authenticity: An Abstract������������������ 143
Joon Soo Lim and Hua Jiang
 igital Customer Empowerment Tools for Marketers: An Abstract���������� 145
D
Mujde Yuksel, George R. Milne, and Lauren I. Labrecque
 Longitudinal Study of Sustainability Attitudes, Intentions,
A
and Behaviors: An Abstract���������������������������������������������������������������������������� 147
Galen Trail and Brian McCullough
 he Impact of Culture on Humorous Ads: An Abstract������������������������������ 149
T
Dragana Medic and Jean-Marc Decaudin
 ELQUAL-determinants on Satisfaction in Buyer–Supplier
R
Relationship of Puerto Rican SMEs: An Abstract���������������������������������������� 151
Juan Carlos Sosa Varela, Enid Miranda Ramírez, and Göran Svensson
 ustomer Experience of Value: Some Insights
C
into the Satisfaction–Loyalty Link and Customer Loyalty Retention:
An Abstract������������������������������������������������������������������������������������������������������ 153
Shu-Ching Chen
 pecial Session: How the Desire for Unique Products Strengthens
S
the Link between Luxury Attitudes and Sustainability Behaviors:
An Abstract������������������������������������������������������������������������������������������������������ 155
Sihem Dekhili, Jacqueline K. Eastman, and Rajesh Iyer
 nderstanding Information Bias: The Perspective of Online Review
U
Component: An Abstract�������������������������������������������������������������������������������� 157
Qiong Jia, Yue Guo, and Stuart Barnes
 actors Affecting Consumer Responses to Brand Advertising
F
on Social Media: An Abstract ������������������������������������������������������������������������ 159
Nina Michaelidou, Milena Micevski, and Georgios Halkias
Contents xxxiii

 ow Many Likes are Good Enough? An Evaluation of Social Media

H
Performance: An Abstract������������������������������������������������������������������������������ 161
Caitlin C. Ferreira and Jeandri Robertson
 o Kneel or Not to Kneel? Just Do It! Assessing Consumer Responses
T
to Organizational Engagement in Political Discourse: An Abstract ���������� 163
Jason Flores, Marisa Flores, Roberto Saldivar, and Arne Baruca
I nferences about Target Marketing from Languages on Website
and its Implications: An Abstract������������������������������������������������������������������ 165
Kristina Harrison, Mahesh Gopinath, and Myron Glassman
 onsumer Response to Sport Sponsor’s Message Articulation
C
and Activation on Twitter: An Abstract �������������������������������������������������������� 167
Abhishek Mishra and Kapil Kaushik
 xploring Usage Motives for Corporate Multimodal Mobility Services:
E
A Hierarchical Means-End Chain Analysis: An Abstract���������������������������� 169
Sebastian Timmer, Katrin Merfeld, and Sven Henkel
The Effect of Emoji Incongruency in Social Media: An Abstract �������������� 171
Laura Boman, Ganga Urumutta Hewage, and Jonathan Hasford
 e, Myself and my Smartphone: Antecedents of Smartphone
M
Attachment: An Abstract�������������������������������������������������������������������������������� 173
Stefanie Sohn, Evmorfia Karampournioti, Klaus-Peter Wiedmann, and
Wolfgang Fritz
 o Death Thoughts Influence the Choice of Brand Loyalty Program?
D
A Case of Lebanon: An Abstract�������������������������������������������������������������������� 175
Rayan Fawaz and Shintaro Okazaki
I nvolvement and Brand Engagement Outcomes in Facebook Brand Posts:
A Gender Twist: An Abstract�������������������������������������������������������������������������� 177
Ryan E. Cruz, James M. Leonhardt, and Nina Krey
I mplications of the Developments in Metaphors Research
for Marketing Communications: A Review and Research Agenda:
An Abstract������������������������������������������������������������������������������������������������������ 179
Sreedhar Madhavaram, Dorcia Bolton, and Vishag Badrinarayanan
 he Joint Impact of Goal Type and Goal Completion Magnitude
T
on Consumer’ Post-Goal-Completion Behavior: An Abstract�������������������� 181
Junzhou Zhang and Yuping Liu-Thompkins
 Moment of Influence: Understanding the Customer Experience after
A
Receiving a Penalty: An Abstract ������������������������������������������������������������������ 183
Mary P. Harrison and Sharon Beatty
 trategic Tripod in Internet-Enabled Market: Consumer Self-Construal
S
Level, Consumer Involvement, and Firm Resources: An Abstract ������������ 185
Yunmei Kuang
xxxiv Contents

Preliminary Tests of the Consumer Normalcy Scale: An Abstract ������������ 187

Alex H. Cohen, Jorge E. Fresneda, and Rolph E. Anderson
 he Impact of Advertising Appeals on Consumers’ Perception
T
of an Advertisement for a Technical Product and the Moderating Roles
of Endorser Type and Endorser Age�������������������������������������������������������������� 189
Karina Skupin, Ardion Beldad, and Mark Tempelman
 nline Versus Face-to-Face: How Customer-to-Customer Interactions
O
Impact Customer Experience Behaviors: An Abstract�������������������������������� 201
Hulda G. Black and Matt Lastner
 he Effect of Fear, Threat, and Trust Among Voters in the 2016
T
U.S. Presidential Election: An Abstract �������������������������������������������������������� 203
Boonghee Yoo, Shawn T. Thelen, and Jessica Feinstein
Towards a Model of Inclusive Ethnic Advertising: An Abstract ���������������� 205
Tana Cristina Licsandru and Charles Chi Cui
 ustomer Engagement with Augmented Reality Mobile Apps:
C
An Abstract������������������������������������������������������������������������������������������������������ 207
Graeme McLean and Alan Wilson
 ow Organizations can Capitalize on Customer-Caused Failures:
H
An Abstract������������������������������������������������������������������������������������������������������ 209
Vincent Jeseo, Matthew M. Lastner, Patrick Fennell, and Judith Anne
Garretson Folse
 elf-Gift, Luxury Consumption, and Materialism:
S
The Way to Happiness! An Abstract�������������������������������������������������������������� 211
Chiraz Aouina-Mejri, Judith Partouche, and Tingting Mo
 hy do Consumers Procrastinate and What Happens Next?
W
An Abstract������������������������������������������������������������������������������������������������������ 213
Shabnam Zanjani, George Milne, and Deepa Pillai
 ood Acculturation of Professional Expatriates:
F
A Cross-Cultural Study: An Abstract������������������������������������������������������������ 215
Raficka Hellal-Guendouzi and Sihem Dekhili
 erroir and its Evocation: What a Wine Terroir of Origin Evokes?
T
An Exploratory Qualitative Study of the Meaning of Terroir Product
Consumption���������������������������������������������������������������������������������������������������� 217
Julien Couder and Pierre Valette-Florence
 ocial Media Sentiment, Customer Satisfaction, and Stock Returns:
S
An Abstract������������������������������������������������������������������������������������������������������ 231
Amanda Strydom, Dimitri Kapelianis, and Itayi Mutsonziwa
Contents xxxv

 ither Bandwagon Effect or Need for Uniqueness?

E
Motivational Factors Driving Young Adult Consumers’ Luxury Brand
Purchases: An Abstract ���������������������������������������������������������������������������������� 233
Eunjoo Cho, Ui-Jeen Yu, and Jihyun Kim
 leasure versus Healthiness in Multi-Ingredient Sustainable Foods:
P
How Centrality Influences Performance: An Abstract�������������������������������� 235
G. Balaji and Anandakuttan B. Unnithan
The Impact of Sonic Logos on Brand Perceptions: An Abstract���������������� 237
Shawn P. Scott, Daniel Sheinin, and Lauren I. Labrecque
Gifting Practices: Is it Really the Thought that Counts? An Abstract ������ 239
Pia A. Albinsson and Bidisha Burman
 pecial Session: How does Marketing Fit in the World? Questions
S
of Discipline Expertise, Scope, and Insight: An Abstract���������������������������� 241
Martin Key, Terry Clark, O. C. Ferrell, Mark Peterson, Leyland Pitt, and
David Stewart
 ocial Listening: Adapting Customer and Competitive Intelligence
S
to the Digital Era: An Abstract ���������������������������������������������������������������������� 243
Erik Mehl and Joël Le Bon
 ualitative Insights into Organic Food: Perceptions
Q
of Indian and U.S. Consumers: An Abstract ������������������������������������������������ 245
Lubna Nafees, Neel Das, Eva Hyatt, and Lawrence Garber Jr
 ow Women Respond to Female Empowerment Songs:
H
An Abstract������������������������������������������������������������������������������������������������������ 247
Melika Kordrostami and Elika Kordrostami
 hy I Will Not Use You for My Campaign:
W
The Relationship Between Brand Managers and Sportswomen:
An Abstract������������������������������������������������������������������������������������������������������ 249
Emmanuel Mogaji, Foluké Abi Badejo, Simon Charles, and Jacqueline
Millisits
 andidates as Experiential Brands in U.S. Presidential Elections:
C
An Abstract������������������������������������������������������������������������������������������������������ 251
Eric Van Steenburg and Francisco Guzman
 ffects of Mindset on International Marketing Decisions:
E
The Moderating Role of Psychic Distance: An Abstract������������������������������ 253
Christina Papadopoulou, Magnus Hultman, and Aristeidis Theotokis
 n Exploratory Study of Globalizing Consumers’ Materialism
A
Tendencies in a Multicultural “Global” Marketplace: An Abstract ���������� 255
Tarek Mady and Sarah Mady
Another random document with
no related content on Scribd:
 Oberon
Will the fairy revels hold;
So begone
Mortal, who with daring eye
Elfish dances would espy.
Mocking our solemnity.”

After listening drowsily to this song for some time with half-closed
eyes, I sat up and saw that the whole glade was alive with faeries all
running hither and thither, evidently preparing for the coming of King
Oberon. As I had been warned in this song to depart, I did not know
very well whether they meant it or not, when suddenly Phancie, now
reduced to his former size, appeared before me, and I put the
question to him.
“It’s not usual to allow any mortal to view our revels,” he said
thoughtfully; “still, as the King allowed you to see his library, perhaps
he will let you stay a little while, so you can wait till he appears.”
“Has no mortal ever beheld the faery revels?” I asked, after thanking
Phancie for his kindness.
“Yes—one Shakespeare,” he answered, nodding his head: “long,
long ago the King allowed him to see our solemnity; but he told all
about it to the world, which made the King very angry.”
“But he told it so beautifully,” I pleaded.
“I don’t know so much about that,” responded Phancie saucily. “He
said Oberon and Titania quarrelled, which is quite a mistake, for they
are very fond of one another. Oh, I assure you the affair caused quite
a scandal at court; since then the King mistrusts all mortals, and
won’t allow them to see anything.”
“Perhaps, then, he’ll send me away.”
“I can’t tell, but it’s very probable he will; or perhaps he will let you
stay, and then cause you to forget all you have seen, except what he
wishes you to remember.”
“I hope he won’t make me forget the stories I have read.”
“No, he won’t do that; he said you could remember seven, and he
never goes back from his word; but as to remembering our revels,
I’m afraid he won’t let you do that. But hush! the court is
approaching. Go and sit on that fallen tree again.”
I arose obediently, and, walking across the glade to the tree, sat
down on it; then, warned by Phancie, kept quite silent.
“You mustn’t speak unless the King asks you a question,” said
Phancie pompously. “If he does, be sure to address him as ‘Your
Majesty.’”
“I won’t forget,” I replied, and then Phancie, having seen all was in
order to receive the King, skipped off to meet the procession, which
was now approaching.
Between two great rose-bushes, which formed a triumphal arch of
beautiful red blossoms, came a company of merry little faeries,
blowing through white trumpet-shaped lilies, followed by a number of
crickets creaking in the most lively manner; then came a band of
elves ringing bunches of bluebells, which chimed silver music; next
marched some fays dressed in thistle down, playing with blades of
grass on drums made of empty acorn cups with rose leaves
stretched tightly across them; a company of fierce-looking bumble-
bees carrying thorns for swords came next; and then a number of
beautiful girl faeries in lily-white dresses danced along, singing gaily.
After these appeared Oberon and Titania, riding upon two purple-
winged butterflies, and the rear of the procession was guarded by a
company of soldier elves, and lastly a disorderly crowd of faeries,
who played a thousand merry tricks upon one another as they ran
along.
When the King and Queen of Faeryland arrived near the pool,
Oberon struck the ground with his magic wand, and immediately
there bloomed a great white lily, on the golden cushions of whose
heart the royal pair took their seat, while all the faeries disposed
themselves around according to their rank, and the elfin band played
merry music, which rang shrilly in the night air. From all sides of the
glade now appeared beautiful white rabbits with pink eyes, lithe
brown hares, velvety moles, spiky-looking hedgehogs, and many
other strange animals, while thrushes, nightingales, linnets, cuckoos,
and doves perched among the branches of the trees.
The King and Queen were much taller than their subjects, and
Oberon was dressed in a green hunting-suit, with a crown of
dewdrops on his head and a silver wand in his hand; while Titania
wore a delicate pink robe made entirely of rose leaves, and her
golden hair streamed from under a wreath of lilies of the valley, a
spray of the same flowers being in her tiny hand.
When the royal pair had taken their seats, a loud-voiced cricket
chirped loudly to command silence, and then a wise-looking owl
made a very long speech, in which he bade the King and Queen
welcome in the name of their dutiful subjects. The King was about to
reply, when a grotesque figure with a large head and pointed ears
suddenly started up out of the earth, and rolled like a ball to the foot
of the throne.
“Ah, my merry Puck!” said Oberon, laughing at the jester of
Faeryland; “where have you been?”
“Plaguing mortals, please your Majesty!” cried Puck, bounding on to
the top of a great mushroom, where he sat grinning at every one. “I
have played Will-o’-the-Wisp on marshy ground to lead unwary
wanderers astray; pinched the lazy maids who lie slug-a-bed;
frightened those foolish mortals who believe not in faeries; drank the
milk, spoiled the butter, teased the cows, and played merry jokes
everywhere.”
“Ah, rogue!” said Oberon, smiling; “thou wert ever cruel in thy
pranks. Some day mortals will punish thee.”
“No, no,” said Puck, shaking his head; “why, they don’t believe
faeries exist.”
“You hear?” sighed Oberon, looking at me gravely; “you mortals don’t
believe faeries exist.”
“I do, your Majesty,” I answered eagerly; “and when I return to earth,
I will do my best to convince other people. Besides, sire, children
always believe in faeries.”
“Yes, the dear children!” cried Titania brightly; “they are our best
friends. Ah, children will always believe in us, although they do not
see us.”
“If you would only show yourselves sometimes,” I suggested, “it
would make every one believe.”
“I don’t think so,” said Oberon, smiling; “you see your wonderful
grown-up people have proved conclusively that there are no faeries,
so it would be quite an impertinence for us to appear and upset all
their fine theories.”
“It might make their hearts better, your Majesty,” I ventured to
remark.
“I doubt it,” replied the King of Faery. “With you it is all greed of
money, pursuit of pleasure, and desire of learning; there is no room
in your lives to believe that beings like us exist; we can be turned to
no practical use, therefore you mortals regard us as unnecessary
existences. But while the world moves on, there will always be
bright, happy children who will keep our memories fresh and green in
their hearts, and perhaps some day, when the world returns to its
childlike faith of old, we may once more appear to mortals.”
“Meanwhile”—I began.
“Meanwhile,” repeated Oberon a little sadly, “you will go back to
earth and write down the seven stories you have read in my library;
when good children read them they may perhaps find out their
hidden meaning, and it will make them wiser and more obedient. Tell
your child friends that faeries do nothing without having some good
end in view, and if they want to please us, they must try and be noble
and good, for there is nothing so hateful in the world as wickedness.
And now, mortal, I will permit you to see a faery dance, and then you
must leave us for ever.”
“For ever?”
“Unless,” said the King graciously, “you revisit us in your beautiful
dreams. Good-bye, mortal, good-bye:
“Though years may bring thee pain and grief,
 In airy elves still have belief,
While thou of earth art denizen.
And may thou ever think as truth
The lovely idle dreams of youth:
This is the Faeries’ benison.”

Then from the elfin band rang out sweet, wild music, and on the
smooth greensward the merry faeries danced lightly in the pale
moonshine. They whirled in and out, swayed into graceful circles,
and melted away like foam on the crest of an emerald wave, floated
in long wreaths which wavered and broke as breaks the mist on
snow-peaked mountains, blended together again in picturesque
confusion, while sweet and shrill sounded the weird music, blown
through the warm air of the summer night. The perfume of a
thousand flowers arose from the ground, strange blossoms bloomed
suddenly under the flying feet of the elves, and round and round the
lily throne of gracious Oberon and airy Titania whirled the elfin circle,
singing their farewell song to the sweet voices of the birds:
“Flashing stars and silver moon
Waning in the western skies;
Crimson is the east, and soon
Will the orb of day arise.

Chilly blows the morning breeze,

Dewdrops glitter on the lawn;
Through the branches of the trees
Flushes now the rosy dawn.

Idle faery dreams have fled,

Not a moment can they wait;
Visions of the night are dead,
Sleep has barred her ivory gate.

But when silver moonlight gleams,

Close your eyes, O poet true,
Then from Faeryland of dreams
We will come again to you.”

And through the branches of the trees shone the red glare of the
dawn, which seemed to come nearer and nearer. The great boughs
with their myriad leaves faded into the angry scarlet, a veil of
darkness enveloped me, and, awaking with a start, I found myself
seated in my arm-chair in the shadowy room, with the fire burning
redly in the grate.
Even the cricket had ceased to sing, and outside the white
snowflakes still fell, and the wind whistled shrilly round the house.
Was it a dream? Maybe! for it is only in dreams, dear children, that
we can ever hope to visit Faeryland, where dwell all those lovely
fancies and beautiful thoughts which form your enchanted world; but
the child who has once visited the wonderful realm of gracious
Oberon must try never to forget what he has seen, so that, when he
becomes a grown-up person, he can remember his childish glimpse
of the delightful Kingdom of Faeryland.
 Transcriber’s Notes
Pg. 30 - Closing single quote changed to double to match opening quote.

Pg. 30 - Added colon to paragraph end, seems to be a trace in the scan.

Pg. 71 - Closing single quote changed to double to match opening quote.

Pg. 76 - Corrected typo: “... gold box from Salmander” > “Salamander”

Pg. 79 - Period added at end of paragraph instead of comma.

Pg. 104 - Missing period added. Extra spaces in original but no period.

Pg. 105 - Opening single quote changed to double to match opening quote.

Pg. 130 & 131 - Rose Princess changed to Rose-Princess to match style.

Pg. 141 - “Mirvenetta” changed to “Minervetta,” as that conforms to the latter, more
likely, mention.

Pg. 155 - Closing single quote changed to double to match opening quote.

Pg. 163 - Added opening quote to match end quote in poem.

Aside from the above, archaic and non-standard spelling and inconsistent hyphenation
have been retained.
 *** END OF THE PROJECT GUTENBERG EBOOK THE
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