LET US LEARN ABOUT

CONTROL &
IMPACT MATRIX
AND ITS USAGE IN DMAIC PROJECT.

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 MEANING

Control Impact Matrix is a 2x2

prioritization matrix tool which is
most often used in the Analyze
phase of a DMAIC project.

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It helps prioritize the causes into
4 quadrants:
1. High Control High Impact (HCHI)
2. High Control Low Impact (HCLI)
3. Low Control High Impact (LCHI)
4. Low Control Low Impact (LCLI)
Causes in the High Control High
Impact quadrant are prioritized
for solutions.

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Control Impact Matrix is a 2D tool
which helps in comparing items
against two parameters:

1. Control that we have over the

items.
2. Impact (expected) that the
item could have on solving the
problem.

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Control Impact Matrix is a
prioritization tool that is generally
used after the causes are
captured using Cause and Effect
tools. Here, prioritization is done
based on the causes that may be
in our control and the impact of
the respective causes on the
problem or the effect.

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The following points explain when to
use Control Impact Matrix in a Six
Sigma DMAIC Process:

To prioritize between various

options / solutions / issues.
It is drafted post-cause and
effect analysis.
Prior to hypothesis testing in
Analyze phase ( DMAIC),
verified with data as well.

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Prior to the solution
implementation plan.
At the distillation stage of
issues/ causes.
Helps gain consensus on which
ones are a priority.

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The other variant of the Control
Impact Matrix is the Cost Benefit
Matrix / Effort Benefit Matrix
which is generally a 2 by 2 matrix
which is used in the improvement
phase to assess the solution
alternatives.

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