Professional Documents
Culture Documents
Dispatch Manager Checklist
Dispatch Manager Checklist
1. Pre-Dispatch:
Order Verification:
Resource Selection:
Choose the right driver based on experience, vehicle type, and location.
Ensure the vehicle is in good working order and properly maintained.
Consider driver fatigue and legal limitations on driving hours.
Route Planning:
2. During Dispatch:
Driver Communication:
Real-time Tracking:
Customer Communication:
3. Post-Dispatch:
Proof of Delivery:
Performance Review: