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Fifth Edition
Phlebotomy
A Competency-Based Approach
Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2019 by
McGraw-Hill Education. All rights reserved. Printed in the United States of America. Previous editions
© 2016, 2013, 2009. No part of this publication may be reproduced or distributed in any form or by any
means, or stored in a database or retrieval system, without the prior written consent of McGraw-Hill
Education, including, but not limited to, in any network or other electronic storage or transmission, or
broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside
the United States.
1 2 3 4 5 6 7 8 9 0 LMN 21 20 19 18
ISBN 978-1-259-60856-8
MHID 1-259-60856-5
All credits appearing on page or at the end of the book are considered to be an extension of the copy-
right page.
Names: Booth, Kathryn A., 1957- author. | Mundt, Lillian A., author.
Title: Phlebotomy : a competency-based approach / Kathryn A. Booth, Lillian
Mundt.
Description: Fifth edition. | New York, NY : McGraw-Hill Education, [2019] |
Includes bibliographical references and index.
Identifiers: LCCN 2017038770 | ISBN 9781259608568 (alk. paper)
Subjects: | MESH: Phlebotomy—methods | Clinical Laboratory Techniques |
Professional Competence
Classification: LCC RB45.15 | NLM QY 25 | DDC 616.07/561—dc23 LC record available at
https://lccn.loc.gov/2017038770
The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a
website does not indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill
Education does not guarantee the accuracy of the information presented at these sites.
mheducation.com/highered
Dedication
To the users of this program, congratulations on your selection of an essential healthcare career. The
skills and abilities learned in this program will provide you a lifetime of employment in a much-needed
profession. To my children and grandchildren who help keep me young!
—Kathryn A. Booth
Thank you to my family and friends who were patient and encouraged me while I spent valuable time
away from them working on this project.
—Lillian Mundt
Lillian A. Mundt, EdD, MLS(ASCP)SH, LMT(NCBMT) is a medical laboratory scientist, massage therapist,
curriculum designer, and author. Her background includes a bachelor’s degree in medical technology,
a master’s degree in health professions education, and a doctorate in educational leadership. For over
30 years, she has developed and taught phlebotomy programs, clinical laboratory science programs, and
graduate programs at both hospitals and university-based institutions. She has authored and developed
course materials used in online continuing education programs for colleges and universities, as well as
online continuing education companies. In addition, Dr. Mundt has authored several articles for profes-
sional journals; a text for Lippincott Williams & Wilkins; and a published dissertation. Dr. Mundt has
presented at local, state, and national conventions since 1994. Her current focus is on developing educa-
tional materials for medical laboratory science and health professions education. She remains current in
both of her professions by maintaining employment as a Medical Laboratory Scientist (MLS) as well as by
developing and teaching courses on a contractual basis.
iii
Brief Contents
PREFACE x
iv
Contents
PREFACE x
Introduction 2
1.1 Phlebotomy 2
1.2 Phlebotomist’s Role 4
1.3 Healthcare Facilities 6
1.4 The Healthcare Team 8
1.5 The Medical Laboratory 10
1.6 Regulatory Agencies 15
1.7 Qualities of a Phlebotomist 18
Check Your Competency 1-1: Communication and
Customer Service 21
Introduction 28
2.1 Medical Biohazards 28
2.2 Personal Safety and Preparedness 30
Competency Checklist: Using an Eyewash Station 50
Competency Checklist: Safety Equipment in the Clinical Setting 51
Introduction 53
3.1 Disease Transmission 53
3.2 Controlling Infection 56
Check Your Competency 3-1: Hand Hygiene 58
Check Your Competency 3-2: Using Personal
Protective Equipment 62
Competency Checklist: Handwashing 68
Competency Checklist: Gowning, Gloving, and Masking 69
Introduction 71
4.1 Medical Language 71
4.2 Medical Abbreviations 74
4.3 Anatomical Terminology 76
Introduction 90
5.1 Integumentary System 90
5.2 Skeletal System 92
5.3 Muscular System 93
5.4 Lymphatic and Immune Systems 94
v
5.5 Respiratory System 96
5.6 Digestive System 98
5.7 Nervous System 100
5.8 Endocrine System 101
5.9 Cardiovascular System 104
5.10 Urinary System 108
5.11 Female and Male Reproductive Systems 110
5.12 Test Panels and Profiles 111
Introduction 122
6.1 The Heart and Circulation 122
6.2 Blood Vessels 125
6.3 Veins Commonly Used for Phlebotomy 130
6.4 Composition of Blood 132
6.5 Hemostasis and Blood Coagulation 142
6.6 ABO and Rh Blood Types 144
Introduction 154
7.1 Laboratory Requisitions 154
7.2 Professional Communication 157
7.3 Healthcare Ethics and Law 160
7.4 Patient Identification 164
Check Your Competency 7-1: Patient Identification 164
7.5 Specimen Identification 168
7.6 Factors Affecting Specimen Quality and Test Results 171
7.7 Documenting Specimen Collection 177
Introduction 186
8.1 Common Blood Collection Equipment 186
8.2 Equipment Unique to Venipuncture 191
8.3 Equipment Unique to Microcollection 199
8.4 Additives and Color Coding 201
8.5 Order of Draw 207
8.6 Blood Collection Equipment Manufacturers 210
Competency Checklist: Order of Draw for Venipuncture 219
Competency Checklist: Order of Draw for Dermal
(Capillary) Puncture 220
Introduction 222
9.1 Venipuncture 222
Check Your Competency 9-1: Basic Blood Collection 222
Check Your Competency 9-2: Tourniquet Application 226
9.2 Difficult Blood Draws 237
vi Contents
9.3 Venipuncture Complications 241
Competency Checklist: Routine Venipuncture
(Evacuated Tube System) 251
Competency Checklist: Transferring Specimens to Tubes 253
Competency Checklist: Routine Venipuncture (Syringe) 254
Competency Checklist: Venipuncture Using a Butterfly
and Syringe 256
Competency Checklist: Venipuncture Using a Butterfly
and Evacuated Tube Adaptor 258
Introduction 261
10.1 The Dermal (Capillary) Puncture 261
10.2 Preparing for a Dermal (Capillary) Puncture 262
Check Your Competency 10-1: Dermal (Capillary)
Puncture Preparation 263
10.3 Performing a Dermal (Capillary) Puncture 266
Check Your Competency 10-2: Performing a Dermal
(Capillary) Puncture 267
10.4 Collecting the Dermal (Capillary) Specimen 268
Check Your Competency 10-3: Collecting the Dermal
(Capillary) Specimen 271
Competency Checklist: Dermal (Capillary)
Puncture on Finger 277
Competency Checklist: Dermal (Capillary)
Puncture on Heel 279
Introduction 282
11.1 Specimen Transport 282
11.2 Special Specimen Handling 286
Check Your Competency 11-1: Forensic Testing Guidelines 292
11.3 Specimen Rejection 298
Competency Checklist: Specimen Handling: Temperature-Sensitive
Specimens 310
Competency Checklist: Specimen Handling: Light-Sensitive
Specimens 311
Competency Checklist: Maintaining a Chain of Custody 312
Competency Checklist: Centrifuge Operation 313
Introduction 315
12.1 Maintaining Quality 315
12.2 Documenting Quality Control Activities 324
12.3 Quality Improvement Processes 327
Competency Checklist: Quality Assurance in the Laboratory 338
Competency Checklist: Temperature Quality Control 339
Contents vii
CHAPTER 13 Special Phlebotomy Procedures 340
Introduction 341
13.1 Blood Cultures 341
Check Your Competency 13-1: Cleaning the Blood Culture Site 343
Check Your Competency 13-2: Blood Culture Collection
Comparison of Procedures 346
13.2 Glucose Testing 347
Check Your Competency 13-3: Glucose Testing 350
13.3 Neonatal Screening 350
Check Your Competency 13-4: Dermal (Capillary) Puncture
State Testing on Infants 353
13.4 Peripheral Blood Smears 354
Check Your Competency 13-5: Thin Blood Smear 356
13.5 Blood Collection for the Blood Bank 360
Check Your Competency 13-6: Type and Cross-Match 362
13.6 Arterial Blood Collection 366
Check Your Competency 13-7: Arterial Puncture 367
13.7 Venous Access Devices 369
Competency Checklist: Blood Culture Procedure 376
Competency Checklist: Neonatal Testing 378
Competency Checklist: Preparation of Blood Smears 379
Competency Checklist: Specimen Collection for
Type and Cross-Match 380
Introduction 382
14.1 Swab Specimens 382
Check Your Competency 14-1: Throat Swab Collection 383
Check Your Competency 14-2: Nasal Swab Collection 385
Check Your Competency 14-3: Nasopharyngeal
Swab Collection 386
14.2 Sputum Specimens 387
14.3 Stool Specimens 388
14.4 Semen Specimens 389
14.5 Urine Specimens 390
Check Your Competency 14-4: Female Clean-Catch
Urine Specimen Collection 392
Check Your Competency 14-5: Male Clean-Catch
Urine Specimen Collection 393
Check Your Competency 14-6: 24-Hour Urine Specimen
Collection 394
14.6 Other Non-Blood Specimens 395
Competency Checklist: Throat Swab Collection 402
Competency Checklist: Nasal Swab Collection 403
Competency Checklist: Nasopharyngeal Swab Collection 404
Introduction 406
15.1 Levels of Laboratory Testing 406
viii Contents
15.2 Erythrocyte Sedimentation Rate 409
Check Your Competency 15-1: Erythrocyte Sedimentation
Rate Testing 410
15.3 Fecal Occult Blood Testing 412
15.4 Microhematocrit 413
15.5 Strep Screening 416
15.6 Urine Testing 416
Check Your Competency 15-2: Urine Chemical Screening 418
15.7 Point-of-Care Testing (POCT) 419
Check Your Competency 15-3: Glucose Point-of-Care Testing 421
Competency Checklist: Urine Chemical Screening 426
Competency Checklist: Point-of-Care Glucose Testing 427
Introduction 429
16.1 Professional Behavior 429
16.2 Diversity in Healthcare 430
16.3 Risk Management 435
16.4 Coping with Stress 437
16.5 Professional Community 440
Competency Checklist: Patient Communication 453
GLOSSARY G-1
INDEX I-1
Contents ix
Preface
Competency is within your reach with the new, fifth ● Connect Phlebotomy has been updated to reflect
edition of Phlebotomy: A Competency-Based Approach. updates in the chapters and feedback from
With Phlebotomy’s pedagogy-rich format and plentiful customers.
Check Your Competency features and Competency
● Phlebotomy is now available with the LearnSmart
Checklists, you can easily grasp not only essential
Advantage, a series of adaptive learning products
phlebotomy skills and competencies, but also the criti-
fueled by LearnSmart and SmartBook.
cal soft skills needed for a successful transition from
classroom to lab. Phlebotomy is also now available
● Updated content to align with 2017 Essential
with McGraw-Hill Education’s revolutionary adaptive Elements of a Phlebotomy Training Program and
learning technologies, LearnSmart and SmartBook! the 2017 Collection of Diagnostic Venous Blood
You can study smarter, spending your valuable time Specimens CLSI standards.
on topics you don’t know and less time on the topics
you have already mastered. Hit your target with pre- Chapter Highlights
cision using LearnSmart. Join the learning revolution While content updates have been made to all of the
and achieve the success you deserve today! chapters, here are the highlights:
● Chapter 1: Now covers patient advocacy, and
New to the Fifth Edition includes a new Check Your Competency, “Com-
munication and Customer Service.”
Overview ● Chapter 2: Includes the safety portion of former
chapter 2 and two new Competency Checklists:
A number of enhancements have been made in the “Using an Eyewash Station” and “Safety Equip-
fifth edition to enrich the user’s experience with the ment in the Clinical Setting.”
product. ● Chapter 3: Includes the infection control portion
● Based on market feedback, former chapter “Infec- of former chapter 2 and has been revised and
tion Control and Safety” is now two chapters; reorganized for clarity.
Chapter 2, “Safety and Preparedness,” and ● Chapter 4: Contains a new section on electrolytes
Chapter 3, “Infection Control.” These two new and expanded coverage of the parts of a cell. The
chapters expand and clarify the information list of tests were also updated and expanded.
about these two critical topics. Added key terms pathophysiology and homeostasis.
● Six new Competency Checklists have been added ● Chapter 5: Expanded to include discussions about
and others have been updated to provide extra prac- various body systems—including voluntary and
tice and student remediation for key procedures. involuntary muscles, immune response, and types
Covering procedures for using an eyewash station, of neurons—and relevant conditions, such as
using safety equipment, order of draw, maintaining acidosis and alkalosis. Also includes a new section
a chain of custody, and quality assurance, these new covering test profiles and test panels.
checklists make practicing skills and preparing for ● Chapter 6: Now includes information on patterns
certification and accreditation easy. of vein configuration, as well as a new table com-
● Per customer feedback, the former chapter paring plasma and serum.
“Waived Testing and Collection of non-Blood ● Chapter 7: Formerly chapter 8 includes the
Specimens” is now two chapters; Chapter 14, content regarding healthcare law and ethics and
“Collection of Non-Blood Specimens,” and patient identifications was clarified and updated.
Chapter 15, “Waived Testing.” ● Chapter 8: Reorganized for clarity, this chapter
● The Troubleshooting features have been renamed now contains information about lancet widths, as
“Think It Through” and now contain questions to well as two new Competency Checklists: “Order
encourage critical thinking. of Draw for Venipuncture” and “Order of Draw
● More than 50 new photographs—taken by the for Dermal (Capillary) Puncture.” Additional
authors—have been added that accurately reflect information about equipment for drawing trace
the realities of today’s phlebotomy workplace. elements.
x
● Chapter 9: Included technique for handling diffi- ● Chapter 16: Now includes a Law & Ethics feature
cult collection with a collapsed vein. Added infor- on cell phone use on the job, as well as updated
mation turning off IV if blood must be drawn information about job outlooks and licensure
from arm with IV. Includes warning to not force a requirements.
patient’s arm straight for venipuncture. For a detailed transition guide between the fourth
● Chapter 10: Now includes types of lancets and and fifth editions of Phlebotomy, visit the Instructor
depth of puncture. Resources in Connect!
● Chapter 11: Includes updates to the existing Com-
petency Checklists, as well as a new Competency
Checklist, “Maintaining a Chain of Custody.” Phlebotomy Preparation
● Chapter 12: Includes a new Competency Check-
list, “Quality Assurance in the Laboratory.”
in the Digital World:
● Chapter 13: Reorganized to include separate Supplementary Materials for
sections for each type of procedure. In addition,
information has been added about the modified the Instructor and Student
Allen test. Updated VAD discussion including Instructors, McGraw-Hill Education knows how
length of time inserted and PICC catheter. much effort it takes to prepare for a new course.
● Chapter 14: Formerly the first part of Chapter 13, Through focus groups, symposia, reviews, and con-
the material in this chapter has been divided into versations with instructors like you, we have gath-
separate sections for each type of specimen, and a ered information about what materials you need in
new table was added to describe other non-blood order to facilitate successful courses. We are com-
specimens. mitted to providing you with high-quality, accurate
● Chapter 15: Formerly the last two sections in the instructor support. Knowing the importance of flex-
chapter Waived Testing and Collection of Non- ibility and digital learning, McGraw-Hill Education
Blood Specimens, the material in this chapter has has created multiple assets to enhance the learning
been updated and divided into separate sections experience no matter what the class format: tradi-
for each type of test. tional, online, or hybrid. This product is designed
Instructor Resources
Supplement Features
Instructor’s Manual Each chapter has
• Learning outcomes and lecture outline
• Overview of PowerPoint presentations
• Lesson plan
• Activities and discussion topics
• Answer keys for end-of-chapter and end-of-section questions
PowerPoint Presentations • Key concepts
• Teaching notes
• References to learning outcomes
• Revised for Accessibility standards
Electronic Test Bank • TestGen and Word versions
• Exam questions that are also available through Connect
• Questions that are tagged with learning outcomes, level of difficulty, level of Bloom’s
taxonomy, feedback, topic, as well as the accrediting standards of ABHES, CAAHEP, and
NAACLS
Tools to Plan Course • Transition guide by chapter from 4e to 5e
• Correlation Guides by learning outcomes to ABHES, CAAHEP, NAACLS, and more
• Sample syllabi
• Asset map—Key instructor resources, as well as information on the content available
through Connect, organized by Learning Objective and question numbers
Preface xi
to help instructors and students be successful, with that will provide you and your students the help you
digital solutions proven to drive student success. need, when you need it.
● Training for instructors: Get ready to drive
Instructor Resources classroom results with our Digital Success Team—
ready to provide in-person, remote, or on-demand
You can rely on the following materials to help you training as needed.
and your students work through the material in ● Peer support and training: No one understands
this book. All of the resources in the following table your needs like your peers. Get easy access
are available in the Instructor Resources under the to knowledgeable digital users by joining our
Library tab in Connect. Connect Community, or speak directly with
Need help? Contact McGraw-Hill Education’s one of our digital faculty consultants, who are
Customer Experience Group (CXG). Visit the CXG instructors using McGraw-Hill Education digital
website at http://mpss.mhhe.com/. Browse our FAQs products.
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Get started today. Learn more about Connect and
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Support http://www.mheducation.com/highered/platforms/
Based on feedback from our users, McGraw-Hill connect.html.
Education has developed Digital Success Programs
xii Preface
McGraw-Hill Connect® is a highly reliable, easy-to-
use homework and learning management solution
that utilizes learning science and award-winning
adaptive tools to improve student results.
73% of instructors
who use Connect
Quality Content and Learning Resources require it; instructor
satisfaction increases
by 28% when Connect
▪ Connect content is authored by the world’s best subject is required.
matter experts, and is available to your class through a
simple and intuitive interface.
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access their reading material on smartphones
and tablets. They can study on the go and don’t
need Internet access to use the eBook as a
reference, with full functionality.
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and games drive student engagement and critical
thinking skills. ©McGraw-Hill Education
Robust Analytics and Reporting
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Acknowledgments
We gratefully thank all those involved in the mak- create this product and receive our appreciation.
ing of this product. Suggestions have been received Among these people are the reviewers and consul-
from faculty and students throughout the country. tants who point out areas of concern, cite areas of
This is vital feedback that is relied on for product strength, and make recommendations for change.
development. The efforts of many people are needed In this regard, the following instructors provided
to develop and improve a product. Each person who feedback that was enormously helpful in preparing
has offered comments and suggestions has helped the book and related products.
Heather Boisot, ENA, NHA, ADN, CPR, SANE, Ashita Patel, MT(ASCP), CPC-A
TNCC, ENPC, ACLS Wake Tech Community College
Northeast Technical Institute Justyn Reyes, CPT-1, AA Emergency medicine,
Patricia Brown, BS, MA AA Fire science, EMT-P
Southern University Shreveport Wagner Training Institute
Cyndi Caviness, CRT, CMA(AAMA), AHI Tammy Rosolik, PBT(ASCP)
Montgomery Community College Alverno Clinical Laboratory
Cynthia Doby, MAEd, BS, MLS(ASCP), NPA Michael Rust, NRCMA, NRCAHA, PCT
Malcolm X College Centura College
Angela LeuVoy, AASMA, CPT, MCA, CBCS Kathy Smith, MS, PA, CLT
Fortis College Trocaire College
Lynnae Lockett, AAS, CPT, CM, CCMA Andrea Stone, MPA, MT(ASCP)
Bryant & Stratton College Moraine Valley Community College
Marta Lopez, RMA, BXMO, LM, CPM, MD
Terri Tardiff, MLT
Miami Dade College
Mildred Elley College
Barbara Marchelletta, BS, CMA(AAMA), RHIT,
CPC, CPT, AHI Andrea Thompson, MLT(ASCP), BS
Beal College Barton Community College
Kimberly Meshell, AAS, RPT, RMA, COLT, EKG, CAHI Carole Zeglin, MSEd, MT, RMA
Angelina College Westmoreland County CC
xv
Cynthia Funnye-Doby, MAEd, MLS Tracy Miller, CMA(AAMA), BS
Malcolm X Community College Eastern Gateway Community College
Denise Garrow-Pruitt, EdD Adrian Rios, EMT, RMA, NCMA, MA, CPT-1
Middlesex Community College and Fisher College Newbridge College
Kris Hardy, CMA Tammy Rosolik, PBT(ASCP)
Brevard Community College Alverno Clinical Laboratories
Cheryl Harris, AS, MLT, RMA Andrea Thompson, BS, MLT(ASCP)
Lincoln College of Technology Barton Community College
Cheryl Lippert, MBA, MT(ASCP), CLS(NCA) Mary Beth Wall, RN, BSN
Barton Community College Anderson University
Lynnae Lockett, RN, RMA, CMRS, MSN Lisa Wright, CMA(AAMA), MT, SH
Bryant & Stratton College Bristol Community College
David Martinez, MHSA Carole Zeglin, MS, BS, MT, RMA
Advanced Colleges of America Westmoreland County Community College
xvi Acknowledgments
Debbie Shaffer, RN Marilyn Turner, RN, CMA(AAMA)
Southeastern Community College Ogeechee Technical College
J. Jennifer Smith, RHIA, RMA, EMT-I Nancy Worsinger, MS, MT(ASCP)
Neosho County Community College Nash Community College
Elizabeth Sprinkle, BA, CMA(AAMA) Lisa Wright, CMA(AAMA), MT(ASCP), SH
Edgecombe Community College Bristol Community College
B. David Sylvia, BBA, AOS, CMA(AAMA) Carole Zeglin, MSEd, MT, RMA(AMT)
Erie Community College Westmoreland Community College
Acknowledgments xvii
Acknowledgments from the Authors
We would like to thank the following individu- We are also deeply indebted to the individuals
als who helped develop, critique, and shape our who helped develop, critique, and shape the
textbook: textbook’s extensive ancillary package:
We thank the extraordinary efforts of the talented Thank you to Adventist Lab Partners, Adventist
group of individuals at McGraw-Hill who made all Health Systems Midwest, for their continued
of this come together. We would especially like to support by providing use of laboratory equipment
thank Thomas Timp, Director of Health Professions; for the creation of images used in this text. We also
William Lawrensen, Executive Brand Manager; want to recognize the valuable input of all those who
Christine “Chipper” Scheid, Senior Product helped guide our developmental decisions.
Developer; Roxan Kinsey, Executive Marketing Finally, thank you to Roberta Martinak for her
Manager; Katherine Ward, Digital Product Analyst; expertise and input regarding phlebotomy protocols
Ann Courtney, Content Project Manager; David and best practices.
Hash, Designer; and Lori Hancock, Content
Licensing Specialist.
xviii Acknowledgments
1 Phlebotomy and Healthcare
1.3 Describe inpatient and outpatient 1.6 Recognize the agencies that regulate
healthcare facilities and their hospitals and medical laboratories.
relationship to the practice of 1.7 List the qualities and characteristics of a
phlebotomy. phlebotomist.
1
Related NAACLS Competencies 1.4 Discuss the roles of the clinical laboratory
personnel and their qualifications for these
1.00 Demonstrate knowledge of the healthcare professional positions.
delivery system and medical terminology. 1.5 List the types of laboratory procedures
1.1 Identify the healthcare providers in hospitals performed in the various sections of the clinical
and clinics and the phlebotomist’s role as a laboratory department.
member of this healthcare team. 9.00 Communicate (verbally and nonverbally)
1.2 Describe the various hospital departments and effectively and appropriately in the workplace.
their major functions in which the phlebotomist 9.3 Interact appropriately and professionally with
may interact in his/her role. other individuals.
1.3 Describe the organizational structure of the 9.6 Model professional appearance and
clinical laboratory department. appropriate behavior.
Introduction
This chapter introduces the role of the phlebotomist in the delivery of healthcare.
It includes information about the phlebotomist’s duties in several healthcare set-
tings. In addition, it briefly describes various disciplines within the field of health-
care, including the medical laboratory. The chapter also describes the governmental
agencies that regulate how specimens are collected, handled, and tested.
1.1 Phlebotomy
Phlebotomy simply means to cut into a vein. The term comes from phlebos,
which is Greek for “vein,” and tome, which means “to cut.” Professionals called
phlebotomists perform this invasive procedure that involves making an incision
into the skin and blood vessels.
Results of laboratory testing are crucial in providing appropriate, quality
healthcare. Over 70% of medical decisions are based on laboratory results. The
primary role of a phlebotomist is to obtain blood specimens for this diagnostic
testing. These specimens are used to test everything from levels of glucose, pro-
teins, and drugs to blood cell counts, antibodies, and infectious diseases. Blood
is obtained either by venipuncture (puncturing a vein) or dermal (capillary)
puncture (puncturing the skin). The terms phlebotomy and venipuncture are often
used interchangeably, as are dermal puncture and capillary puncture (see Table 1-1).
History of Phlebotomy
The process of removing blood from the veins may date back as far as 1400 BC;
an Egyptian tomb painting shows a leech being applied to the skin of a sick
person. Bloodletting was thought to rid the body of impurities and evil spirits
Copyright © 2019 by McGraw-Hill Education
or, as in the time of Hippocrates, simply to return the body to a balanced state,
also known as homeostasis. Hippocrates is known as the father of medicine
and is the originator of the Hippocratic Oath. Figure 1-1 shows a painting of
bloodletting from this era. As recently as the 1800s, anyone claiming medi-
cal training could perform bloodletting. Barbers—not unlike those working in
salons today—frequently performed bloodletting procedures. The look of the
barber pole is linked to bloodletting, with red representing blood and white
representing the bandages used to stem the bleeding. The pole itself is said to
symbolize the stick that a patient squeezed to make the veins in his arm stand
out more prominently for the procedure. In Europe, barber poles tradition-
ally are red and white, while in America, the poles are red, white, and blue.
Venipuncture Insertion of a
needle into a vein
to allow blood
flow into a vacuum
tube or syringe
©Lillian Mundt
One theory holds that blue is symbolic of the veins cut during bloodletting,
while another interpretation suggests blue was added to the pole as a show of
patriotism and a nod to the nation’s flag.
In the early 1800s, the popularity of bloodletting created an enormous
demand for leeches. Leeches are segmented worms that have two suckers,
one at each end. Most leeches live in freshwater environments. One type of
leech feeds on blood making it useful in medical treatments. Leech farms were
established to breed them under controlled conditions. Interestingly, the use
of leeches has resurfaced in medicine today (see Figure 1-2). They are pre-
scribed to remove blood that has collected at newly transplanted tissue sites
and to decrease the swelling following microsurgery (which involves the
Copyright © 2019 by McGraw-Hill Education
Checkpoint 1. Briefly describe the role of the phlebotomist in the delivery of healthcare.
2. What is point-of-care testing?
Questions 1.2
3. What is the most important duty and concern of the phlebotomist?
Inpatient Facilities
Hospitals, nursing homes, and rehabilitation centers, where patients stay
for one night or long term, are examples of inpatient facilities. Phleboto-
mists employed at inpatient facilities work directly with several members of
the healthcare team. Phlebotomists may be part of the
medical laboratory staff (see Figure 1-3) or patient care
technicians (PCTs) with phlebotomy responsibilities.
Physicians order specific tests to assist with the evalu-
ation of the patient’s condition, and the phlebotomist’s
role is to collect the blood, properly label the specimen,
and transport it to the laboratory.
Outpatient Facilities
Outpatient settings include physician offices, ambula-
tory care centers, and blood collection centers, where
Copyright © 2019 by McGraw-Hill Education
patients visit for a short time and leave the same day.
In addition, phlebotomists work for home healthcare
agencies, which require them to collect blood in the
patient’s home. Other special settings include vet-
erinary offices, health maintenance organizations
(HMOs), the American Red Cross, and insurance com-
panies, to name a few. The phlebotomist’s duties within
outpatient facilities vary; however, collecting and pro-
Figure 1-3 An inpatient laboratory is known as a
cessing blood specimens are consistent duties through-
clinical laboratory; personnel perform a wide range of
laboratory tests. out every type of healthcare facility the phlebotomist
©David Buffington/Getty Images RF encounters.
rate test results. These steps must be followed correctly to prevent the need for
repeating a test unnecessarily or, worse yet, the misdiagnosis or mistreatment
of a disorder.
Checkpoint Match the following medical specialties with their role in healthcare.
This return to his native city was probably the first visit which he
had made to it, since the day when he departed from his father’s
house, to go to Jerusalem as a student of Jewish theology. It must
therefore have been the occasion of many interesting reflections and
reminiscences. What changes had the events of that interval
wrought in him,――in his faith, his hopes, his views, his purposes for
life and for death! The objects which were then to him as
idols,――the aims and ends of his being,――had now no place in
his reverence or his affection; but in their stead was now placed a
name and a theme, of which he could hardly have heard before he
first left Tarsus,――and a cause whose triumph would be the
overthrow of all those traditions of the Fathers, of which he had been
taught to be so exceeding zealous. To this new cause he now
devoted himself, and probably at this time labored “in the regions of
Cilicia,” until a new apostolic summons called him to a distant field.
He was yet “personally unknown to the churches of Judea, which
were in Christ; and they had only heard, that he who persecuted
them in times past, now preached the faith which once he destroyed;
they therefore glorified God on his account.” The very beginnings of
his apostolic duties were therefore in a foreign field, and not within
the original premises of the lost sheep of the house of Israel, where
indeed he was not even known but by fame, except to a few in
Jerusalem. In this he showed the great scope and direction of his
future labors,――among the Gentiles, not among the Jews; leaving
the latter to the sole care of the original apostles, while he turned to
a vast field for which they were in no way fitted, by nature, or by
apostolic education, nor were destined in the great scheme of
salvation.
During this retirement of Saul to his native home, the first great
call of the Gentiles had been made through the summons of Simon
Peter to Cornelius. There was manifest wisdom in this arrangement
of events. Though the original apostles were plainly never intended,
by providence, to labor to any great extent in the Gentile field, yet it
was most manifestly proper that the first opening of this new field
should be made by those directly and personally commissioned by
Jesus himself, and who, from having enjoyed his bodily presence for
so long a time, would be considered best qualified to judge of the
propriety of a movement so novel and unprecedented in its
character. The great apostolic chief was therefore made the first
minister of grace to the Gentiles; and the violent opposition with
which this innovation on Judaical sanctity was received by the more
bigoted, could of course be much more efficiently met, and
disarmed, by the apostle specially commissioned as the keeper of
the keys of the heavenly kingdom, than by one who had been but
lately a persecutor of the faithful, and who, by his birth and partial
education in a Grecian city, had acquired such a familiarity with
Gentile usages, as to be reasonably liable to suspicion, in regard to
an innovation which so remarkably favored them. This great
movement having been thus made by the highest Christian authority
on earth,――and the controversy immediately resulting having been
thus decided,――the way was now fully open for the complete
extension of the gospel to the heathen, and Saul was therefore
immediately called, in providence, from his retirement, to take up the
work of evangelizing Syria, which had already been partially begun
at Antioch, by some of the Hellenistic refugees from the persecution
at the time of Stephen’s martyrdom. The apostles at Jerusalem,
hearing of the success which attended these incidental efforts,
dispatched their trusty brother Barnabas, to confirm the good work,
under the direct commission of apostolic authority. He, having come
to Antioch, rejoiced his heart with the sight of the success which had
crowned the work of those who, in the midst of the personal distress
of a malignant persecution, that had driven them from Jerusalem,
had there sown a seed that was already bringing forth glorious fruits.
Perceiving the immense importance of the field there opened, he
immediately felt the want of some person of different qualifications
from the original apostles, and one whose education and habits
would fit him not only to labor among the professors of the Jewish
faith, but also to communicate the doctrines of Christ to the
Grecians. In this crisis he bethought himself of the wonderful young
convert with whom he had become acquainted, under such
remarkable circumstances, a few years before, in
Jerusalem,――whose daring zeal and masterly learning had been
so signally manifested among the Hellenists, with whom he had
formerly been associated as an equally active persecutor. Inspired
both by considerations of personal regard, and by wise convictions
of the peculiar fitness of this zealous disciple for the field now
opened in Syria, Barnabas immediately left his apostolic charge at
Antioch, and went over to Tarsus, to invite Saul to this great labor.
The journey was but a short one, the distance by water being not
more than one hundred miles, and by land, around through the
“Syrian gates,” about one hundred and fifty. He therefore soon
arrived at Saul’s home, and found him ready and willing to undertake
the proposed apostolic duty. They immediately returned together to
Antioch, and earnestly devoted themselves to their interesting
labors.
“Antioch, the metropolis of Syria, was built, according to some authors, by Antiochus
Epiphanes; others affirm, by Seleucus Nicanor, the first king of Syria after Alexander the
Great, in memory of his father Antiochus, and was the ‘royal seat of the kings of Syria.’ For
power and dignity, Strabo, (lib. xvi. p. 517,) says it was not much inferior to Seleucia, or
Alexandria. Josephus, (lib. iii. cap. 3,) says, it was the third great city of all that belonged to
the Roman provinces. It was frequently called Antiochia Epidaphne, from its neighborhood
to Daphne, a village where the temple of Daphne stood, to distinguish it from other fourteen
of the same name mentioned by Stephanus de Urbibus, and by Eustathius in Dionysius p.
170; or as Appianus (in Syriacis,) and others, sixteen cities in Syria, and elsewhere, which
bore that name. It was celebrated among the Jews for ‘Jus civitatis,’ which Seleucus
Nicanor had given them in that city with the Grecians and Macedonians, and which, says
Josephus, they still retain, Antiquities, lib. xii. cap. 13; and for the wars of the Maccabeans
with those kings. Among Christians, for being the place where they first received that name,
and where Saul and Barnabas began their apostolic labors together. In the flourishing times
of the Roman empire, it was the ordinary residence of the prefect or governor of the eastern
provinces, and also honored with the residence of many of the Roman emperors, especially
of Verus and Valens, who spent here the greatest part of their time. It lay on both sides of
the river Orontes, about twelve miles from the Mediterranean sea.” (Wells’s Geography New
Testament――Whitby’s Table.) (J. M. Williams’s Notes on Pearson’s Annales Paulinae.)
The name now first created by the Syrians to distinguish the sect, is remarkable,
because being derived from a Greek word, Christos, it has a Latin adjective termination,
Christianus, and is therefore incontestably shown to have been applied by the Roman
inhabitants of Antioch; for no Grecian would ever have been guilty of such a barbarism, in
the derivation of one word from another in his own language. The proper Greek form of the
derivation would have been Christicos, or Christenos, and the substantive would have been,
not Christianity, but Christicism, or Christenism,――a word so awkward in sound, however,
that it is very well for all Christendom, that the Roman barbarism took the place of the pure
Greek termination. And since the Latin form of the first derivative has prevailed, and
Christian thus been made the name of “a believer in Christ,” it is evident to any classical
scholar, that Christianity is the only proper form of the substantive secondarily derived. For
though the appending of a Latin termination upon a Greek word, as in the case of
Christianus, was unquestionably a blunder and a barbarism in the first place, it yet can not
compare, for absurdity, with the notion of deriving from this Latin form, the substantive
Christianismus, with a Greek termination foolishly pinned to a Latin one,――a folly of which
the French are nevertheless guilty. The error, of course, can not now be corrected in that
language; but those who stupidly copy the barbarism from them, and try to introduce the
monstrous word, Christianism, into English, deserve the reprobation of every man of taste.
“That this famine was felt chiefly in Judea may be conjectured with great reason from the
nature of the context, for we find that the disciples are resolving to send relief to the elders
in Judea; consequently they must have understood that those in Judea would suffer more
than themselves. Josephus declared that this famine raged so much there, πολλῶν ὑπό
ἐνδείας ἀναλωμάτων φθειρομένων, ‘so that many perished for want of victuals.’”
“‘Throughout the whole world,’ πᾶσαν τὴν οἰκουμένην, is first to be understood, orbis
terrarum habitabilis: Demosthenes in Corona, Æschines contra Ctesiphon Scapula. Then
the Roman and other empires were styled οικουμένη, ‘the world.’ Thus Isaiah xiv. 17, 26, the
counsel of God against the empire of Babylon, is called his counsel, ἐπὶ τὴν ὅλην οἰκουμένην,
‘against all the earth.’――(Elsley, Whitby.) Accordingly Eusebius says of this famine, that it
oppressed almost the whole empire. And as for the truth of the prophecy, this dearth is
recorded by historians most averse to our religion, viz., by Suetonius in the life of Claudius,
chapter 18, who informs us that it happened ‘ob assiduas sterilitates;’ and Dion Cassius
History lib. lx. p. 146, that it was λιμὸς ἰσχυρὸς, ‘a very great famine.’ Whitby’s Annotations,
Doddridge enumerates nine famines in various years, and parts of the empire, in the reign
of Claudius; but the first was the most severe, and affected particularly Judea, and is that
here meant.” (J. M. Williams’s notes on Pearson.)
“Seleucia was a little north-west of Antioch, upon the Mediterranean sea, named from its
founder, Seleucus.――Cyprus, so called from the flower of the Cypress-trees growing
there.――Pliny, lib. xii. cap. 24.――Eustathius. In Dionysius p. 110. It was an island, having
on the east the Syrian, on the west the Pamphylian, on the south the Phoenician, on the
north the Cilician sea. It was celebrated among the heathens for its fertility as being
sufficiently provided with all things within itself. Strabo, lib. xiv. 468, 469. It was very
infamous for the worship of Venus, who had thence her name Κύπρις. It was memorable
among the Jews as being an island in which they so much abounded; and among
Christians for being the place where Joses, called Barnabas, had the land he sold, Acts iv.
36; and where Mnason, an old disciple, lived; Acts xxi. 16.――(Whitby’s Table.) Salamis
was once a famous city of Cyprus, opposite to Seleucia, on the Syrian coast.――(Wells.) It
was in the eastern part of Cyprus. It was famous among the Greek writers for the story of
the Dragon killed by Chycreas, their king; and for the death of Anaxarchus, whom
Nicocreon, the tyrant of that island, pounded to death with iron pestles.”――(Bochart,
Canaan, lib. i. c. 2――Laert, lib. ix. p. 579.) Williams’s Pearson.
Lycaonia is a province of Asia Minor, accounted the southern part of Cappadocia, having
Isauria on the west, Armenia Minor on the east, and Cilicia on the south. Its chief cities are
all mentioned in this chapter xiv. viz., Iconium, Lystra, and Derbe. They spake in the
Lycaonian tongue, verse 10, which is generally understood to have been a corrupt Greek,
intermingled with many Syriac words.――Horne’s Introduction.
Acts xiv. 12. “It has been inquired why the Lystrans suspected that Paul and Barnabas
were Mercury and Jupiter? To this it may be answered, 1st. that the ancients supposed the
gods especially visited those cities which were sacred to them. Now from verse 13, it
appears that Jupiter was worshiped among these people; and that Mercury too was, there is
no reason to doubt, considering how general his worship would be in so commercial a tract
of Maritime Asia. (Gughling de Paulo Mercurio, p. 9, and Walch Spic. Antiquities, Lystra, p.
9.) How then was it that the priest of Mercury did not also appear? This would induce one
rather to suppose that there was no temple to Mercury at Lystra. Probably the worship of
that god was confined to the sea-coast; whereas Lystra was in the interior and mountainous
country. 2. It appears from mythological history, that Jupiter was thought to generally
descend on earth accompanied by Mercury. See Plautus, Amphitryon, 1, 1, 1. Ovid,
Metamorphoses, 8, 626, and Fasti, 5, 495. 3. It was a very common story, and no doubt,
familiar to the Lystrans, that Jupiter and Mercury formerly traversed Phrygia together, and
were received by Philemon and Baucis. (See Ovid, Metamorphoses, 8, 611, Gelpke in
Symbol. ad Interp. Acts xiv. 12.) Mr. Harrington has yet more appositely observed, (in his
Works, p. 330,) that this persuasion might gain the more easily on the minds of the
Lycaonians, on account of the well-known fable of Jupiter and Mercury, who were said to
have descended from heaven in human shape, and to have been entertained by Lycaon,
from whom the Lycaonians received their name.
“But it has been further inquired why they took Barnabas for Jupiter, and Paul for
Mercury. Chrysostom observes, (and after him Mr. Fleming, Christology Vol. II. p. 226,) that
the heathens represented Jupiter as an old but vigorous man, of a noble and majestic
aspect, and a large robust make, which therefore he supposes might be the form of
Barnabas; whereas Mercury appeared young, little, and nimble, as Paul might probably do,
since he was yet in his youth. A more probable reason, however, and indeed the true one,
(as given by Luke,) is, that Paul was so named, because he was the leading speaker. Now
it was well known that Mercury was the god of eloquence. So Horace, Carmen Saeculare,
1, 10, 1. Mercuri facunde nepos Atlantis Qui feros cultus hominum recentum Voce formasti
cantus. Ovid, Fasti, 5, 688. Macrobius, Saturnalia, 8, 8. Hence he is called by Jamblichus,
de Mysteriis, θεὸς ὁ των λόγων ἡγεμὼν, a passage exactly the counterpart to the present one,
which we may render, ‘for he had led the discourse.’” (Bloomfield’s Annotations, New
Testament, Vol. IV. c. xiv. § 12.)
“They called Paul Mercury, because he was the chief speaker,” verse 12. Mercury was
the god of eloquence. Justin Martyr says Paul is λόγος ἑρμηνευτικὸς καὶ πάντων διδάσκαλος,
the word; that is, the interpreter and teacher of all men. Apology ii. p. 67. Philo informs us
that Mercury is called Hermes, ὡς Ἑρμηνέα καὶ προφήτην τῶν θειων, as being the interpreter
and prophet of divine things, apud Eusebius, Praeparatio evangelica, Lib. iii. c. 2. He is
called by Porphyry παραστατικὸς, the exhibitor or representor of reason and eloquence.
Seneca says he was called Mercury, quia ratio penes illum est. De Beneficiis, Lib. iv. cap.
7.――Calmet, Whitby, Stackhouse.
All this pelting and outcry, however, made not the slightest
impression on Paul and Barnabas, nor had the effect of deterring
them from the work, which they had so unpropitiously carried on.
Knowing, as they did, how popular violence always exhausts itself in
its frenzy, they without hesitation immediately returned by the same
route over which they had been just driven by such a succession of
popular outrages. The day after Paul had been stoned and stunned
by the people of Lystra, he left that city with Barnabas, and both
directed their course eastward to Derbe, where they preached the
gospel and taught many. Then turning directly back, they came again
to Lystra, then to Iconium, and then to Antioch, in all of which cities
they had just been so shamefully treated. In each of these places,
they sought to strengthen the faith of the disciples, earnestly
exhorting them to continue in the Christian course, and warning them
that they must expect to attain the blessings of the heavenly
kingdom, only through much trial and suffering. On this return
journey they now formally constituted regular worshiping assemblies
of Christians in all the places from which they had before been so
tumultuously driven as to be prevented from perfecting their good
work,――ordaining elders in every church thus constituted, and
solemnly, with fasting and prayer, commending them to the Lord on
whom they believed. Still keeping the same route on which they had
come, they now turned southward into Pamphylia, and came again
to Perga. From this place, they went down to Attalia, a great city
south of Perga, on the coast of Pamphylia, founded by Attalus
Philadelphus, king of Pergamus. At this port, they embarked for the
coast of Syria, and soon arrived at Antioch, from which they had
been commended to the favor of God, on this adventurous journey.
On their arrival, the whole church was gathered to hear the story of
their doings and sufferings, and to this eager assembly, the apostles
then recounted all that happened to them in the providence of God,
their labors, their trials, dangers, and hair-breadth escapes, and the
crowning successes in which all these providences had resulted; and
more especially did they set forth in what a signal manner, during
this journey, the door of Christ’s kingdom had been opened to the
Gentiles, after the rejection of the truth by the unbelieving Jews; and
thus happily ended Paul’s first great apostolic mission.
Bishop Pearson here allots three years for these journeys of the apostles, viz. 45, 46,
and 47, and something more. But Calmet, Tillemont, Dr. Lardner, Bishop Tomline, and Dr.
Hales, allow two years for this purpose, viz. 45 and 46; which period corresponds with our
Bible chronology. (Williams on Pearson.)
The great apostle of the Gentiles now made Antioch his home,
and resided there for many years, during which the church grew
prosperously. But at last some persons came down from Jerusalem,
to observe the progress which the new Gentile converts were
making in the faith; and found, to their great horror, that all were
going on their Christian course, in utter disregard of the ancient
ordinances of the holy Mosaic covenant, neglecting altogether even
that grand seal of salvation, which had been enjoined on Abraham
and all the faithful who should share in the blessings of the promise
made to him; they therefore took these backsliders and loose
converts, to task, for their irregularities in this matter, and said to
them, “Unless you be circumcised ♦according to the Mosaic usage,
you can not be saved.” This denunciation of eternal ruin on the
Gentile non-conformists, of course made a great commotion among
the Antiochians, who had been so hopefully progressing in the pure,
spiritual faith of Christ,――and were not prepared by any of the
instructions which they had received from their apostolic teachers,
for any such stiff subjection to tedious rituals. Nor were Paul and
Barnabas slow in resisting this vile imposition upon those who were
just rejoicing in the glorious light and freedom of the gospel; and they
at once therefore, resolutely opposed the attempts of the bigoted
Judaizers to bring them under the servitude of the yoke which not
even the Jews themselves were able to bear. After much wrangling
on this knotty point, it was determined to make a united reference of
the whole question to the apostles and elders at Jerusalem, and that
Paul and Barnabas should be the messengers of the Antiochian
church, in this consultation. They accordingly set out, escorted