Ahmed Lotfy

Egypt, Cairo | 01115653541 | eldamak2@gmail.com

SUMMARY
Motivated sales professional ready to build a long-term career with a growing team. Focused on maintaining
accurate, compliant records and controls responsive to dynamic operating conditions.
Detail-oriented and methodical with excellent mathematical skills.

EXPERIENCE
04/2021 to Current Senior Sales Agent
Etisalat Misr - Dokki

* Contact potential or existing customers to inform them about a

product or service using scripts.
* Answer questions about products or the company.
* Ask questions to understand customer requirements and close sales.
* Direct prospects to the field sales team when needed.
* Enter and update customer information in the database.
* Take and process orders in an accurate manner.
* Handle grievances to preserve the company’s reputation.
* Go the “extra mile” to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information
* Ask questions to customers, listen to their needs, and answer
questions about service.
* Dealing with complaints and Keeping up to date with all new services
and informing customers of new offers.

06/2018 to 03/2021 Sales Supervisor

MyEye Optics

* Greet and assist customers.

* Respond to customer inquiries and complaints.
* Direct and supervise employees engaged in sales, taking inventory,
reconciling cash receipts, or performing services for customers.
* Monitor sales activities to ensure that customers receive
satisfactory service and quality goods.
* Inventory stock and reorder when necessary.
* Instruct staff on how to handle difficult or complicated sales.
* Meet financial objectives by preparing an annual budget;
scheduling expenditures; analyzing variances and initiating
corrective actions.
* Formulate pricing policies and accuracy.
* Attend trade shows to identify new products and services.
* Coach, counsel, recruit, train, and discipline employees
Approve contracts with vendors.
* Utilize information technology to record sales figures for data
analysis.
07/2014 to 07/2019 Sales Representative
Spinneys - Elobour, Cairo
* Receiving and verifying invoices and employee expense reports.
* Recording and coding expenses in the accounting system.
* Preparing and processing payments for vendor bills and employee expenses.
* Reconciling vendor statements and resolving any discrepancies.
* Maintaining and updating vendor information in the accounting system.
* Assisting with the preparation of the accounts payable schedule.
* Responding to vendor and employee inquiries regarding payment status.
* Ensuring compliance with company policies and accounting procedures.
* Assisting with month-end and year-end closing procedures.
* Performing ad-hoc projects and reporting as required.

04/2017 to 06/2018 Accounts Receivable Accountant

Orient (Chemicals and paints) - Maddi, Cairo
* Issuing invoices to customers and following up on past-due payments.
* Recording customer payments in the accounting system.
* Reconciling the accounts receivable ledger and resolving any discrepancies.
* Assisting with the preparation of the accounts receivable aging report.
* Communicating with customers regarding payment status and negotiating payment
Plans as needed.
* Assisting with the preparation of monthly and year-end financial reports.
* Ensuring compliance with company policies and accounting procedures.
* Responding to customer inquiries regarding invoices and payments.
* Performing ad-hoc projects and reporting as required.

EDUCATION
* Bachelors of management Information system Thebes academy.
* Last year grade: Good. Accumulated grade: Good (75%)

LANGUAGES
* Arabic: First Language
* English: Good.

COMPUTER SKILLS

* Very good knowledge of using SAP & ORACLE

* Good Knowledge of using operating systems.
* Very Good Knowledge of using (Word - Excel -PowerPoint).the internet.

QUALIFICATIONS

* Potential & highly energetic.

* Love working in a team environment.
* Have the ability to cope with pressure and deadlines.
Personal data
* Full name: Ahmed Lotfy Eldamak.
* Date of birth: 24/04/1993
* Telephone: 0111 565 3541
* Military status: performed.