I.

Discuss each of the item completely:

1. Business process reengineering
2. Levels of BPR
3. BPF designs principles
4. PBR phases
5. PBR teams
6. PBR technologies
7. BPR methodologies
8. BPR objectives
9. Critical success factors
II. Make a research on the following emerging technologies:
1. Workflow document management system
2. Imaging system
3. Biometric identification system
4. Multimedia technologies
5. Global information system/global positioning system
6. Interactive voice response system
7. Electronic payment system
8. Mobile banking
9. 3D printing technologies
10. Social media
11. Big data
12. Virtualization technologies
13. Cloud technologies
14. Wireless technology
III. Proposed your own version of an emerging technology and give its would be or possible
utilization
IV. Case presentation – each group is required to report a case study, analyse it, and present
the following variables as observe in the case.

Reengineering principles

 Reengineering approaches
 Reengineering techniques
 Reengineering team organization
 Reengineering technologies