SAP SuccessFactors

Innovations
1H 2024 Release Highlights

SAP
Apr 10 2024

Public
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Elevated Experience
1H 2024 Innovations
Generative AI
New Capabilities
▪ AI-assisted writing available across the SAP
SuccessFactors HCM suite

▪ AI-assisted person insights

▪ AI-assisted performance and development goal

creation

▪ AI-driven applicant skills extracted from candidate

resumes

▪ AI-assisted skills matching to screen applicants by

comparing job and candidate skills

Business Benefits
▪ Help employees write more effectively and reduce
time spent on creating content

▪ Facilitate an equitable and efficient approach to

compensation discussions and other
manager/employee interactions

▪ Speed up goal creation and personalize content to

individual users and build meaningful and aspiring
AI-assisted writing for goals goals

▪ Accelerate applicant screening and improve

candidate selection

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Joule
New Capabilities
▪ More than 15 new Joule scenarios, including:

▪ Assisted Q&A/Support that allows employees to

search the contents of an organization’s HR policy
documents
▪ Clock in/clock out capabilities
▪ Spot award creation/approval for managers
▪ Position creation capabilities for managers
▪ AI-assisted person insights

Business Benefits
▪ Provide accurate answers to employee questions in
clear language, reducing the number of policy-related
queries sent to HR teams

▪ Offer improved self-service capabilities for

employees and managers

▪ Facilitate an equitable and efficient approach to

compensation discussions and other
Create a spot award
manager/employee interactions

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Work Tech
New Capabilities

▪ New Quick Action capabilities in Microsoft Teams

▪ SAP SuccessFactors for Microsoft Teams app

available via Microsoft Teams App Store

Business Benefits

▪ Make it easier for employees to complete tasks and

find information in the flow of work

▪ Direct integration with Microsoft Teams for a variety of

Quick Actions in Microsoft Teams employee and manager tasks

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Mobile Application
New Capabilities
▪ New Profile preview and Spotlight view

▪ Latest Org chart experience

▪ Enhancements to the integrated learning experience,

including a new “Invest in Myself” section

▪ Offline learning support for Android devices

Business Benefits
▪ Give employees a convenient way to keep their
profile up-to-date and to connect with others

▪ Provide an easy way to navigate the org structure

while on the go

▪ Make self-driven learning for career growth and

personal development accessible for all employees

▪ Enable employees to continue learning activities,

started on web, on a mobile device

Profile preview on mobile Org chart on mobile

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System Administration
New Capabilities

▪ Now covers nearly every configuration setting for

SAP SuccessFactors Employee Central
▪ Functional improvements in search, end-to-end
transports and audit reports

Configuration Transport Center
Business Benefits
▪ Easily transport configurations for SAP
SuccessFactors Employee Central from development
and test tenants to production tenant
▪ Find specific configurations quickly
▪ Track configuration changes and automate change
management
▪ Manage your configurations more effectively and
more efficiently, thereby improving overall system
performance and stability

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Future-Ready Workforce
1H 2024 Innovations
Talent Intelligence Hub
New Capabilities

Skills Architecture Creator

▪ AI creates a skills library based on data from job
requisitions and job roles
▪ AI creates a set of job-to-skill mappings for job roles
▪ Skills automatically populated to growth portfolio by
job role

Business Benefits

• Quickly create a skills library , based on up-to-date

information in job requisitions

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SAP SuccessFactors Opportunity Marketplace
New Capabilities
▪ AI-driven recommendations categories “Ignite your
role” and “Reach my aspirations”

▪ AI driven recommendations for internal jobs from SAP

SuccessFactors Recruiting based on employee’s
growth portfolio

▪ Picture configuration for assignments

▪ AI-assisted writing for assignments

Business Benefits
▪ Enable employees to proactively take steps to reach
their development goals

▪ Individualize the look of assignments images for easy

identification

▪ Improve and enhance assignment readability and

tone

AI-assisted writing for assignments

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SAP SuccessFactors Learning
New Capabilities

▪ Integrated learner experience enhancements,

including optional assignments, more filtering options,
and a refreshed learning history page

▪ Custom cards and configurable banners on learner

page

▪ New bulk merger tool to merge two existing user

records for the same person into one record

Business Benefits
▪ Support of more learner interactions for increased
learner engagement with prioritized relevant learning
items

▪ More flexibility for admins to brand and tailor the

learning experience

▪ Improve admin efficiency by enabling bulk vs. one-by-

one process for learner records

“Important Learning” including optional assignments

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SAP SuccessFactors Recruiting
New Capabilities

▪ AI-driven applicant skills extracted from candidate

resumes

▪ AI-assisted skills matching to screen applicants by

comparing job and candidate skills

▪ Map-based job search interface on career site to

navigate and search for jobs based on location

Business Benefits

▪ Enhance the recruiter experience while accelerating

and improving applicant screening

▪ Improve the candidate experience by making it easier

AI-assisted skills matching
to find relevant positions based on location

Map-based job search

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SAP SuccessFactors Onboarding
New Capabilities

▪ Enhanced new hire experience to view and complete

all tasks on a single page

▪ Ability to complete mass tasks for new hires on the

onboarding dashboard

Business Benefits

▪ Ensure new hires complete all onboarding tasks

efficiently
AI-assisted skills matching
▪ Improve process efficiency for hiring managers

New hire experience for onboarding ▪ Support high-volume hiring

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SAP SuccessFactors Performance & Goals
New Capabilities

▪ AI-assisted performance goal creation

▪ AI-assisted writing across a range of performance and

goal-related interactions

▪ Create activities and achievements directly within

Microsoft Teams

Business Benefits

▪ Accelerate the process of crafting meaningful and

aspirational performance goals

▪ Enhance the quality and tone of performance goals

and make feedback more actionable

▪ Capture performance in the flow of work to support

more informed performance discussions

AI-assisted performance goal creation

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SAP SuccessFactors Succession & Development
New Capabilities

▪ AI-assisted development goal creation

▪ Integration of mentoring with continuous performance

management

▪ Horizon visual theme applied to succession planning

and presentations pages

Business Benefits
▪ Reduce the time is takes to create more meaningful
and ambitious development goals

▪ Create a one-on-one collaboration channel for

meetings and activities between mentors and
mentees

▪ Approachable and modern look across the user

experience

Integration of mentoring with continuous performance management

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SAP SuccessFactors Compensation
New Capabilities

▪ New rich text editor for designing compensation

statements

▪ Ability to manage multiple language configurations

from one compensation statement template

Business Benefits

▪ Increased flexibility and control to design more

visually appealing rewards statements using standard
templates

▪ Streamlined management of statement localizations

greatly reduces administrative burden
Text editor

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SAP SuccessFactors Incentive Management
New Capabilities

▪ Enhancements to Calculation Run workspace

(previously known as Pipeline), including streamlined
navigation and automatic job creation

▪ New modeling capability that allows administrators to

test various sales compensation plan scenarios

Business Benefits

▪ Improve future workflows by optimizing with a

complete view of pipeline runs, enabling users to
detect patterns of success or failure and make
informed decisions

▪ Predict the outcomes of proposed commission plan

changes accurately to help with strategic decision-
making

Calculation Run

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Agile & Compliant HR
1H 2024 Innovations
SAP SuccessFactors Employee Central
New Capabilities

▪ New people profile experiences – profile preview and

spotlight view

▪ New org chart experience, including improved expand

and collapse capabilities

Business Benefits

▪ Enable employees to quickly view personal and job

information with the profile preview and build and
represent their personal brand with the spotlight view

▪ Make it easier for employees to explore the

organizational structure with a modern look and feel
Org chart with profile preview
Spotlight view
on mobile

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SAP SuccessFactors Employee Central
New Capabilities

▪ Additional SAP SuccessFactors Employee Central

quick actions (also available in Joule and Microsoft
Teams)

▪ New “My Team Positions” experience

▪ View pending workflow requests

▪ Auto processing of new hires

Business Benefits
▪ Simplified self-service experience for common HR
tasks, such as creating/editing positions and
viewing/changing job relationships

▪ Allows managers to view/edit/create positions from a

central location, without having to navigate between
multiple screens

▪ Easier to keep track of all sent and received approval

“My Team Positions” experience
▪ Reduces the time to hire, such as in cases of mass,
seasonal, or high-volume hiring

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SAP SuccessFactors Employee Central Global Benefits
New Capabilities

▪ New benefits enrollment experience for insurance,

saving plan and pension benefit types

▪ Available on desktop and the SAP SuccessFactors

Mobile app

▪ Process-driven approach guides employees through

selecting their benefits, such as for a new hire, rehire,
as part of an open enrollment period, or as part of a
work or life event

Business Benefits

▪ Enhanced user experience greatly improves the

enrollment experience so employees can more easily
navigate enrollment and make more confident
benefits elections

▪ Admins gain more flexibility and control to design the

enrollment experience to meet their needs
Benefits enrollment experience

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SAP SuccessFactors Employee Central
Time Off New Capabilities
▪ Joule capabilities to request and approve time off,
check leave balances, synch outlook calendars

▪ Self-service time related forms and documents

▪ Ability to report on employee’s planned working time

and compare against actual work time or time off
reported

▪ SAP Best Practices – new time off profiles for Finland

and Ireland covering local absence types and
vacation rules

Business Benefits
▪ Conversational experience for time related tasks,
Dec 25, 2024
using AI

▪ Empower employees to self-serve while freeing up

time for HR and admins

▪ Better control of labor cost and understanding of

employee behaviors

▪ Best practices content readily available

Sync holidays to Outlook calendars with Joule

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SAP SuccessFactors Time Tracking
New Capabilities
▪ Joule capabilities to clock in and out of work
▪ New timesheet experience integrates the latest
version of My Timesheet in SAP S/4HANA* with SAP
SuccessFactors
▪ New monthly calendar view for the time sheet that
provides an actionable overview of the employees'
attendance and absence recordings over a calendar
month
▪ New Timesheet Approval Center for managers for
approvals of all types of time workflows

Business Benefits
▪ Conversational experience for time tracking tasks,
using AI
▪ SAP S/4HANA customers can benefit from a single
experience across applications, recording time on
what they worked on as well as when they worked
▪ Reduced time needed for recording time over a
month with coverage for pay periods beyond a week,
Timesheet approval center such as bi-weekly or monthly timesheets
▪ Ability for managers to keep a finger on the pulse
throughout the payroll period and ensure time sheets
get processed in a timely manner

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SAP SuccessFactors Employee Central Payroll
New Capabilities

▪ Slovenia added, bringing total to 51 country versions

▪ Joule capability to view pay statement

▪ SAP Best Practices for Canadian payroll related

onboarding forms

Business Benefits
▪ Customers with employees in Slovenia can benefit
from a legally compliant, proven payroll platform

▪ Conversational experience for pay information, using

AI

▪ Significant reduction in onboarding implementation

time with delivered payroll onboarding forms
Access and review pay statements with Joule

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Connected & Strategic HR
1H 2024 Innovations
SAP SuccessFactors Time Tracking
New Capabilities

▪ New timesheet experience integrates the latest

version of My Timesheet in SAP S/4HANA with SAP
SuccessFactors

▪ One timesheet for employees to book time off and

record working timing against cost objects, such as
projects or work orders

Business Benefits

▪ SAP S/4HANA and SAP SuccessFactors customers

can benefit from a single employee experience across
applications, recording time on what they worked on
as well as when they worked

New timesheet experience

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SAP SuccessFactors Work Zone
New Capabilities

▪ Wizard layout tool

▪ SAP SuccessFactors Home Page cards

▪ SAP SuccessFactors Employee Central quick actions

for employee and manager self-services

Business Benefits
▪ Simplifies HR business process creation with guided
instructions

▪ Increases efficiency and productivity with the ability

to complete HR tasks and view information within the
flow of work

▪ Improves the user experience for employees and

managers by making it easy to view or modify
Wizard layout tool personal HR data directly from the workspace

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