ACADEMY

CONFERENCE 2003
EDUCATING TOMORROW’S
NETWORKING PROFESSIONALS.

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 Who Moved My IT Job?
Academy Conference Session
CNA - 103

Session Number
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 What We’ll Be Covering

• “Point-Powerpoint”…Two Views of the

same data from the most recent ITAA
study Peter Joyce
Julie Kaminkow
• Career Path Mapping… “Now that I’ve
learned it, what can I do with it?”
Nancy Bischoff

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 What We’ll Cover-Cont’d.

• Career Connection Update… “Help Is On

the Way!”
Nancy Bischoff

• From Classroom to Workplace… “Best

Practices in Engaging Employers”
John Sands, Moraine Valley CC

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 The State of IT Workforce

Session Number
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P int – P werP int

Peter Joyce
Julie Kaminkow
 IT Workforce

¾ U.S. IT workforce at 10.3 million at start of 2003.

¾Small but steady quarter to quarter gains Up 4.2

percent from the start of 2002.

¾ Hiring and terminations amounted to less-than one

percent growth during first quarter of 2003, with the IT
workforce growing by 86,000.

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 Career Decisions: IT Out Nursing and
Donuts in?

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 IT Workforce

¾ U.S. IT workforce at start of 2003: 10.3 million – not including

public sector
¾ IT returned to 2002 level while US economy shed 2M jobs
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 IT Worker Demand

¾IT worker demand over next 12 months: 493,000

2000: 1.6 million
2002: 1.1 million

¾Demand in Specific Job Categories:

digital media experts - down 67%
network designers – down 59%.
database developers gained (?)

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 Future IT Worker Demand

¾ Both IT and non IT companies

showing “realistic” view of the business
cycle

¾ Everyone can benefit from a more

cautionary approach to workforce
development

¾ Focus on “talent” and not on “hype”

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 Where the Jobs Are

Programmers and Software engineers - 2,144,377

Technical support - 1,904,842
Enterprise systems specialists - 1,113,883
Database developers/administrators - 1,011,331
Web developers/administrators - 885,070
Network designers/administrators - 729,417
Digital media - 694,251
Technical writers - 538,759
Other - 1,290,719

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 Where the Jobs Are

¾Hiring by non-IT companies has

generally outpaced those by IT
companies by 10-to-1

¾ Mortgage investment firm Freddie

Mac is expanding its IT staff

¾ Companies associated with

government and security seek
qualified IT workers

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 Outsourcing

¾12% of IT companies and 3% of non-IT

companies are saying they have already
opened up overseas operations.

¾Jobs most likely to be moved offshore are:

• programming
• software engineering
• network design
• web development

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 Outsourcing

¾ Focus on core competencies

¾ Need for 24/7 operations

¾ Strategy for moving cautiously

before adding headcount

¾ International companies –
positioning for growing overseas
markets

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 Skills Attainment

¾46% indicated that a 4 year college degree was

the most desired education or training background
of qualified applicants

¾Certification, general IT experience, 2 year

or community college and private technical
schools.

¾As the job market has softened, employers are

more apt to seek education and specific
experience.

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 Skills Attainment

¾ Stop robbing the cradle – Return to hiring

fundamentals

¾ Emphasis on postsecondary focuses on quality, skills,

and maturity
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 Career Path Mapping
“Where Do I Go With What I’ve
Learned?”

Session Number
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 Academy Course Alignment Models
PROJECT GOAL
Evaluate the existing courses within the Networking Academy curriculum for the
following purposes:
1. To demonstrate how the content and activities in the courses taught in the Cisco
Networking Academy meet the Skill Standards for Information Technology
published by the National Workforce Center for Emerging Technologies (NWCET).

2. To demonstrate how the courses taught in the Cisco Networking Academy prepare
students to meet current industry demands and perform CompTIA’s TechCompass
job functions critical to the sustenance and advancement of the IT industry.
DESCRIPTION OF PROJECT COMPONENTS
Results from three main components will be triangulated in this project:
1. The Networking Academy Curriculum
2. The Skill Standards for Information Technology published by NWCET
3. Research on current job requirements in the IT industry
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 Academy Course Alignment Models
• Level 1 Example
Networking
Academy Fundamentals of Java Programming
Course

TCC Program ming and Database

Internet and e-
Software Information Support Interactive Media Development and
Job Clusters Business
Dev elopm ent Administration

W eb dev/adm in
NW CET Programm ing / Database
Technical Support/ Digital Enterprise Syst
Software Development and
Job Clusters W riting Media Analysis and
Engineering Administration
Integration

Certification Sun Java 2 Certification

Occupational Program mer/ W eb Site Data Modeling

Systems Analyst Programm er
Tracks Analyst Dev eloper Specialist

Future Cert.
Sun Certified Devloper
Prep.

2/4 Year Computer Science and Management Information Systems Degree

Degree Prep Programs
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 It_ess1.gif

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 Career Connection Update
Where are We?

Session Number
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 What’s in place now? What’s Coming?
Interim Site:
•On-line self-service tool already available
www.cisco.com/go/careerconnection
•Migrates to new platform in September 2003
•Graduates/Alumni MUST register within 4 months of
completing course work to have access to new site
Phase 1: Selected Regions – September 2003
Both on line and *“High Touch”-Career Development
Services(soft skills training, skills gap analysis,
career counseling by phone/face-to-face, interviewing
skills, resume-writing hints,etc.) as well as on line job
board
*Outsourced to consortium of recruitment specialists

Phase 2:
Global Roll Out – October to
December, 2003

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 Global Career Connection Dynamics

Cisco
Career Connection Global Management
Global Coordinator

People Career Services Sales Channels Skills Required

Ad Hoc Agencies

Employers / VARS / Public Sector

Lead Agency
Students / Graduates / Alumni

Job Post
Job Broker
Career
Connection Need
Recruitment • Full Time
CV Search Academy • Part time
• Internship
• Try before buy
Academies
• Contract

Job Post • Voluntary

Self Service

Supply Demand

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 How is Career Connection being promoted to
Industry today?

IQ Editorial and Advertising Campaign - 12 month campaign

• Drive to Global Web site
• Follow up eDM to PACKET
subscribers
•“Hot Hires” Editorial –1st QTR
2003 issue

Internal Marketing Tools

•FAQ and Data Sheet for teams
•Powerpoint for internal and
external marketing
•Web Banners for internal sites

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 What Do We Need to Do In Local Academies?

• LMC Designates a Career Connection Contact

Person
• Be Sure That Students Register as Alumni so
they maintain access to Academy Connection
AND Career Connection web sites
• Encourage Students to Register and Post their
Resumes on Career Connection web site
(Links for Alumni Registration and Career
Connection Registration Appear on Student
Home Pages)

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2002, Cisco Systems, Inc. All rights reserved. 27
 Best Practices…
Engaging Employers

“If We Did It, You Can Do It”

Session Number
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 "Education to Employment
Strategies: Moraine Valley
Community College"
John Sands

Session Number
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 Background
Enrollment 16,297 credit and noncredit

Average Class Size 23

Average Age of Student 28
Male Students 41 percent
Female Students 59 percent
Full-time 39 percent
Part-time 61 percent
Working While Attending
85 percent
School
Time of Attendance
Day 65 percent
Evening 33 percent
Weekend 2 percent

Degrees/Certificates Offered
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101 30
© 2002, Cisco Systems, Inc. All rights reserved.
 Networking Academy Program

CATC
• CCNA
• CCNP
• Fundamentals of Web Design
• Fundamentals of UNIX
• Fundamentals of Voice and Data Cabling
• Fundamentals of Network Security
• Fundamentals of Wireless Networks

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 Information Technology and
Certificates Programs

Associates of Applied Science Degrees

IT Data Assurance and Security Specialist
Internet Specialist
Computer and LAN Specialist

Technical Certificates
Computer Technician
LAN Technician
CCNA /CCNP
Microsoft Administrator
Unix Administrator
LAN/WAN Specialist
IT Data Assurance Security Specialist

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 Introductory Course for Professionals

Students learn about career opportunities and analyze

the required employment skills and certifications
¾ Employer skills inventory
¾ Current issues in the local IT field
¾ Salaries
¾ Education and Certification Requirements
¾ Develop a personal students plan
¾ Complete a comprehensive certification matrix

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 Success Strategies

¾ Advisory Committees
Identify Job Opportunities and trends
Target classes and programs to the local
market
Align employer and student expectations
¾ Industry Partnerships
Intern externships
Job Shadowing
Equipment and expertise

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 Success Strategies

• Avisory Committes
Identify Job Opportunities and trends
Target classes and programs to the local market
Align employer and student expectations

• Industry Partnerships
Intern externships
Job Shadowing
Equipment and expertise

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 Success Strategies

• Employment Pipelines
Align skills and student expectation to job market
Focused training class/programs
Traditional progression of employment
Promote networking and employment opportunities
in the program

• Leveraging Alumni
Request continual support and communication with
former graduates
Job openings
Responsibility of students

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 Typical Pipelines

• Computer Technician •LAN/WAN Administrators

hardware jockeys Manage LAN users and
Hardware configurations Network resources

Upgrades Manage access to network

Repairs Manage permissions and

directory control
• Help Desk Support Specialist
Desktop support
Inventory control
Testing and control
Portable users
Printers and other peripherals
Software applications

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 Typical Pipelines

• Network Services Specialist

messaging systems (email)
Network naming services and directories
database, network management

• Network Engineer
System Design
Performance
Emerging Technologies
Security

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 Target Industries

• Health Care
• Retail
• Insurance
• Financial Institutions
• Manufacturing
• Government and Education
• Consulting and Contractors

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