CÂU HỎI ÔN TẬP

1. In your case, can college students really develop their leadership skills through a
college course? Why or why not?
2. In your opinion, can a leader maintain a personal friendship with some members of
his or her work group or team without creating the perception of in-groups (those in
his or her social circle) and out-groups (those outside his or her social circle)?
3. Do you agree that time is an important situational factor to consider in selecting a
leadership style for the situation? Explain.
4. What do you say to those who argue that tactics used by followers to get noticed by
their leader (such as impressions management, ingratiation, and self-promotion) are
shameful and self-serving and should be avoided?
5. Can someone have a successful career by aspiring to be an effective follower?
Explain.
6. Teams are often credited with making better decisions than individuals, yet they are
also criticized for groupthink. What are some strategies for creating effective teams
that don’t fall victim to the groupthink phenomenon?
7. What is the key to creating cross-functional teams in which team members put the
good of the team ahead of functional self-interest?
8. Identify and describe any team you have been a member of, or know about otherwise,
that has a strong norm of teamwork that all members support. (chapter 8)
9. What role did the team leader play in making this possible? What are some of the key
indicators of team dysfunction? (chapter 8)
10. Give examples of good and poor communications in organizations. State your plan
for improving your listening skills. (chapter 6)

11. How would you assess communications in organizations? (chapter 6)

12. Give examples of good and poor communications in organizations. State your plan
for improving your listening skills
13. Should leadership be the manager’s job, or should leadership be a shared process?
14. Are you interested in sharing leadership, or do you prefer to be a follower?
15. As a leader, how will you motivate the alienated follower?