LAW OF TORTS PSDA

ASSIGNMENT

SUBMITTED TO GURU GOBIND SINGH INDERPRASTHA UNIVERSITY

INPARTIAL FULLFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF
BACHELOR OF LAW.

TOPIC
Right of consumer-Refund of the price paid

BY
ABHINAV SHARMA
UNDER THE SUPERVISION OF MRS NAVJOT SURI
DME LAW SCHOOL
BATCH:2023-28
COURSE :BBA LLB
 Right of consumer-Refund of the price paid
The right to a refund for a consumer typically depends on the consumer protection laws in the
relevant jurisdiction and the terms of the purchase agreement. In many places, consumers
have rights to refunds under certain circumstances, such as:
Faulty or Defective Products: If a product is faulty, defective, or not as described, consumers
often have the right to a refund or replacement. This is commonly referred to as a "faulty
goods" or "non-conforming goods" refund.
Cancellation Rights: In some cases, consumers may have a cooling-off period during which
they can cancel a purchase for a full refund, especially for purchases made online or through
distance selling.
Unsatisfactory Services: If a service does not meet reasonable expectations or is not provided
as agreed, consumers may be entitled to a refund or compensation.
Statutory Rights: Many jurisdictions have consumer protection laws that outline specific
rights regarding refunds and returns, such as the right to a refund if a product is not of
satisfactory quality, fit for purpose, or as described.
Voluntary Refund Policies: Some businesses have voluntary refund or return policies that go
beyond what is required by law. These policies may allow consumers to return products for a
refund within a specified time frame, even if the product is not faulty.
It's important for consumers to be aware of their rights and to review the terms and conditions
of their purchases, as well as any applicable consumer protection laws, to understand when
they may be entitled to a refund. If a consumer believes they are entitled to a refund but are
facing difficulties obtaining one, they may consider seeking advice from consumer rights
organizations or legal professionals.

CONCLUSION

The right of consumers to obtain a refund for goods or services purchased is a fundamental
aspect of consumer protection. It ensures that consumers are not unfairly burdened by faulty
products or unsatisfactory services. This right encourages businesses to maintain high
standards and accountability in their offerings. Overall, robust refund policies contribute to a
more equitable marketplace, fostering trust between consumers and businesses while
promoting fair and satisfactory transactions for all parties involved.