RPA Market Landscape

“Robotic Process Automation Market Worth $2,467 Million

by 2022“

Somnath Das Aditya P Dutta

Senior Architect Senior Architect
somnath.das@in.ibm.com adidutta@in.ibm.com
 Contents

INTRODUCTION MARKET LANDSCAPE

ENTERPRISE-GRADE RPA RPA VENDOR LANDSCAPE

RPA DEVELOPER MARKET FUTURE PREDICTIONS

2
 Introduction, Key
concepts & Refreshers

3
Business Benefits of RPA

• Low technical barriers: Programming skills are not necessary

to configure a software robot
• Increased accuracy: Bots are extremely accurate and
consistent
• Meet regulatory compliance standards: Bots only follow the
instructions they have been configured to follow and
provide an audit trail history for each step.
• No interruption of work: Operations can be performed
24/7, bots work tirelessly and autonomously without
requiring staff to manually trigger business processes.
• Existing systems remain in place: Unlike traditional
automation initiatives that may require extensive developer
resources to integrate across multiple applications, RPA
involves no disruption to underlying systems.
• Improved employee morale and employee experience:
Employees will have more time to invest their talents in
more engaging and interesting work.
• Increased productivity: Process cycle times are more
efficient and can be completed at a faster speed compared
with manual process approaches. 4
Processes

Automated Decision support Interaction

solutions & Management solutions
solutions

RPA can bring immediate value to core business processes including:

• Payroll
• Employee status changes
• New hire recruitment and onboarding
• Accounts receivable and accounts payable
• Invoice processing
• Inventory management
• Report creation
• Software installations
• Data migration
• Vendor onboarding

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RPA Solutions by Technology
• Desktop Automation – if you just copy a few fields from an application and paste them into another application
• Web Automation – form filling, screen scraping, data extraction and transfer between applications, website testing and
periodical report generation…
• GUI Automation – essential support tool for screen scraping, automated testing, automated data entry, application
integration, and content migration

• Screen Scraping – enables modern apps to talk with legacy apps that do not offer an API
• Citrix Automation – featuring powerful image recognition to identify logical elements in Citrix screenshots
• Mainframe Automation – current business climate calls for the integration of mainframes with new applications and
architectures

• SAP Automation – most accurate information at your fingertips

• SAP S/4HANA Automation – automate at scale, end-to-end
• Excel Automation – no need for you to be proficient in Visual Basic for Excel Macros
• Macro Recording – sees the user interface like a human and records

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Market Landscape

8
Market Dynamics
Drivers
• Ease in business processes with the
installation of robotic process automation
• Convergence of robotic process automation
with traditional business processes
Opportunities
• Integration of new technologies with
robotic process automation
• High demand of robotic process
automation in the logistics industry
• Expected adoption of robotic process
automation in the BPO sector
Restraints
• Data insecurity risk hindering the
implementation of robotic process
automation, in Financial Sector mostly
• Less potential for robotic process
automation in knowledge-based
business processes
Challenges
• Lack of awareness regarding robotic
process automation
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BFSI is the biggest sector adopting RPA

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Highest levels of RPA adoption in transactional processes in
regulated industries

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Enterprise-grade RPA
Features

15
Importance of the typical features of enterprise-grade RPA

16
The most important dimensions

17
Software quality and robot maintenance dimension

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Security and risk management dimension

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Ease of deployment and scalability dimension

20
RPA Vendor Landscape

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RPA Vendor Assessment
Based on market research and proprietary sources, that include:
• Proprietary database of many RPA ISVs enriched with ongoing market research
• Demonstrations and interactions with technology vendors and other industry stakeholders
• References from enterprise clients of the vendors
• Proprietary database of RPA capabilities of major BPS providers and partners to ISVs

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RPA Vendor Assessment 2019

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RPA Vendor Assessment 2020

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RPA Acquisitions

Smaller RPA vendors are being acquired by different categories of larger technology market players

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RPA Vendor Client Satisfaction
Client Satisfaction is generally high across RPA vendors, but Leaders outperform others,
particularly with their product vision & roadmap.

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RPA Developer Market

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Demand

RPA Opening City-wise Tools Demand Geography-wise Demand

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Demand (contd.)
RPA Opening company-wise Supporting skill set %

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Predictions for coming
years

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RPA Software Market Size

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Everest Group’s predictions - strong market trends

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