CT 1 Business Communication Screeenshots

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8/17/2018

Levels of Communication
 Extra personal Communication

Barriers in Communication  Intrapersonal Communication


 Interpersonal Communication
 Organizational Communication
Dr. S. Mekala - Internal operational
Associate Professor - External operational
Department of Humanities & Social Sciences
-Personal
NIT-Trichy.
 Mass Communication

Intrapersonal barriers Interpersonal Barriers


 Wrong Assumptions  Limited Vocabulary
 Varied Perceptions  Incongruity of Verbal and Non-verbal messages
 Differing Backgrounds  Emotional Outburst
 Wrong Inferences  Communication Selectivity
 Impervious Categories
 Cultural Variations
 Categorical Thinking
 Poor Listening Skills
 Noise in the Channel

Organisational Barriers Types of Noises


 Too many Transfer stations  Semantic noise
 Fear of Superiors  Channel noise
 Negative Tendencies  Visual noise
 Use of Inappropriate Media  Audio-visual noise
 Information Overload  Written noise
 Physical noise
 Psychological noise
 Human noise
 Technical noise

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