ENM301 - UNIT 3 - READING

READING 1 (TEXTBOOK)
I. Choose the most correct one. Explain what information in the article gives you the an-
swer.
1. What is the purpose of the text?
a. To talk about the history of Mercedes
b. To explain the success of Mercedes -> Indeed, so much has Mercedes
changed that three years it has gone from the worst performing of the large luxury
car makers to the trailblazer.
c.
c. To introduce about Mercedes’ CEO
d. To show the organization style of Mr. Zetsche.
What sentence in the reading article gives you the answer?

2. What is the main idea of the first paragraph?

a. Mercedes succeeded for nearly two decades.
b. Mercedes’ failure in 2002 was very famous.
c. Mercedes’ sales began to rise after losses. -> In 2002, it suffered as dramatic
a fall as any luxury brand could, as it reported its first losses for nearly two decades.
d. Mercedes was recognized as a luxury brand.
What sentence in the reading article gives you the answer?

3. What did Zetsche mean when he said “Mercedes should not make losses”?
a. The company will not lose customers anymore.
b. Mercedes should not earn less than it spends. -> 'Mercedes should not make
losses. That is absolutely clear,' says Dieter Zetsche.
c. We will not lose the company.
d. Mercedes’ sales will continue to drop
What sentence in the reading article gives you the answer?

4. What factors mentioned bellowed does NOT contribute to Mercedes’ success?

a. Mr Zetsche’s experience of organization
b. Using a team approach
c. Higher quality products
d. Mr Zetsche’s moustache -> Supporting sentence: "Mr. Zetsche, famous
for his walrus moustache
What sentence in the reading article gives you the answer?

5. Why didn’t Mercedes fail on the debate on carbon-dioxide emissions?

a. Because it chose to spot on new cars that had fuel economy. -> But the
company, for now, is choosing to highlight the launch of 20 fuel-efficient
models this year.
b. Because it looks better than the BMWs.
c. Because it launched the well-praised models.
d. Because it headed to the C-class saloon.
What sentence in the reading article gives you the answer?

II. Fill in the blanks with NO MORE THAN TWO WORDS taken from the reading text.
1. Mercedes has changed so much for three years from the luxury car having the worst
performance to the __trailblazer_____.
 2. Mr Zetsche is highly responsible for Mercedes’ __turnaround____ at 9.1% on sales
return.
3. Mr Zetsche says that his management style always needs __combining roles____.
4. Removing thousands of jobs from workers had a __dramatic effect_____ on the
company.
5. The success of Mercedes gave ___lustre____ back to Mr Zetsche’s fame.

ENM301 - UNIT 3 - LISTENING

LISTENING 1
Track 1.14
What are essential in planning to change? Choose 2 ANSWERS.
A. Only change when success is likely
B. Point out a journey of what, how and the result
C. Point out that change benefits individuals
D. Point out that change will be done to individuals

Track 1.15
Write NO MORE THAN TWO WORDS in each blank.

Two obstacles businesses face when changing:

Change fatique: people are skeptical because they’ve seen change repeated → It
is challenging to keep people’s 1._____ and 2._______.

Involve leaders in the change because they will be a 3._______ to engage others.

Track 1.16
What do the following two numbers refer to?

8,000 people
A. workforce of Nokia
B. workforce of Siemens
C. participants of a discussion
D. workforce of Nokia and Siemens merger

72 hours
A. duration of a conversation
B. time needed for change
C. time needed to plan for the change
D. preparation time for a conversation

LISTENING 2
Listen to a podcast about Managing Virtual Teams and check if these sentences are True
(T) or False (F).
1. When Covid pandemic appears, many blue-collar employees have to work virtually. F
2. Many companies have to choose between not going back to workplace or working both
online and offline. T
3. A manager should consider on-going management of a team when working online. T
4. People are the same when dealing with remote works. F
5. In a virtual setting, connecting people can be very difficult. T
6. Frequent team meetings will help people connected. T
7. Chit-chat is not allowed in online meetings. F
8. A manager should wisely request video at some points of the meeting. T
9. Some functions like Planning and Professional Development should work online all the
time. F
10. People have the same communication preferences. F