XBR 65a8g

2019/03/29 00:57:22 (GMT+09:00)
SERVICE MANUAL (UNIQUE)

GN5TR CHASSIS
ORIGINAL MANUAL ISSUE DATE: 2019.04
(See next page for revision )
Segment : SK
Conditions of Use:
(1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products
(hereinafter the “Repair services”) under the service agreement entered into with the Sony group company (hereinafter the “Service
agreement”). Using this information for any purpose other than the purpose described foregoing is forbidden.
(2) Only the Authorized Servicer’s officers, employees or subcontractors (including their officers and employees) whose duties justify a
need-to-know and who have agreed to hold confidential this information (collectively hereinafter the ”Permitted users”) are permitted to
access and use this information. To disclose or disseminate to any person other than the Permitted users is forbidden. 9-888-769-A1
(3) Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose
described in Section (1) above.
(4) Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior
written permission of the author.
OLED TV
(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5) Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following
address:
somk-gcs-tissnexim-adm@jp.sony.com
(6) In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
Sony EMCS (M) Sdn. Bhd., SVPM
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before
using it. © 2019.04
SYS SET
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REVISION HISTORY
Version Date Subject

1 2019.04 1. 1st Issue
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MODEL LISTS
MODEL REMOTE DESTINATION
XBR-55A8G RMF-TX310U UC2, LA1,

RMF-TX310B LA8
XBR-65A8G RMF-TX310U UC2, LA1

RMF-TX310B LA8, CO1
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TABLE OF CONTENTS
Section Title Page

1. DISASSEMBLY AND REMOVAL CAUTION
1-1. Rear Cover Disassemble Method 5
2. DIAGRAMS
2-1. Circuit Board Location 10
2-2. Wire Dressing
XBR-55A8G 11
XBR-65A8G 25
3. EXPLODED VIEWS AND PARTS LIST

3-1. TV Sizes
XBR-55A8G 38
XBR-65A8G 44 Please refer Service Manual – Common for below
information :
3-2. Smart Core 50  General Safety Notes
 Self Diagnostic Function
 Triage Chart
 Troubleshooting, Troubleshooting reference
 Adjustments
 Diagrams : Block Diagram , Connector Diagram
 Panel and TV Set Handling
Note: Pictures provided in this manual may have difference from actual sets.
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SECTION 1
DISASSEMBLY AND REMOVAL CAUTION
1-1 Rear Cover Disassemble Method
1. Remove the screw of Rear Cover. 2. Pushing down red surface and unlock slider.
LOCK UNLOCK
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3. Pull up from bottom area of RC 4. You can disassemble RC

and remove RC HOOK as right by sliding up.
figures. SK65 RC HOOK POSITION ●TOP HOOK Structure
Front side
Back side
TOP HOOK area
SK55 RC HOOK POSITION
●RC HOOK Structure
RC HOOKs can be If you want detail information of RC

unlock by pullback. HOOK, please refer to next page.
6
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Hook position
65” 55”
SK model doesn’t need pushing JIG. Please push HOOK position by hand.
7
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Disassemble Under cover

1. Remove the screw of Under cover. 2. Pushing right side to unlock UC
LOCK condition
UNLOCK condition
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SK55/65 Under Cover HOOK POSITION
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SECTION 2
DIAGRAMS
2-1 Circuit Board Location

65”
55”
G* BOARD WLAN/BT B* BOARD G* BOARD WLAN/BT B* BOARD

MODULE MODULE
HS7 MOUNT
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2-2 Wire Dressing : 55”
CONNECT 51P CONNECT 41P
Overall View
Overall View
TAPE
1 2 Overall View
11
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CONNECT 12P CONNECT
Overall View
Overall View
CONNECT
Overall View
12
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CONNECT
1 2 Overall View
WIRE DRESSING
1 2 Overall View
13
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CONNECT
1 2 Overall View
WIRE DRESSING
Overall View
1 2 3
14
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WIRE DRESSING
1 2 Overall View
CONNECT
Overall View
15
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WIRE DRESSING
1 2 Overall View
WIRE DRESSING
1 2 Overall View
16
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CONNECT CONNECT 30P
Overall View Overall View
CONNECT CONNECT
Overall View
17
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CONNECT
1 2 Overall View
WIRE DRESSING
Overall View
1 2
18
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WIR EDRESSING CONNECT
WIRE DRESSING INFROMATION
Overall View
19
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TAPE
1 2 3 Overall View
TAPE
1 2 3 Overall View
20
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TAPE
Overall View
WIRE DRESSING
1 2 Overall View
21
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INFORMATION TAPE
1 2 Overall View
TAPE
1 2 Overall View
22
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TAPE
Overall View
CONNECT
1 2 Overall View
23
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WIRE DRESSING WIRE DRESSING
Overall View
WIRE DRESSING
24
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CONNECT 51P CONNECT 41P
TAPE
1 2 Overall View
25
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CONNECT 12P CONNECT
CONNECT
Overall View
26
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CONNECT
1 2 Overall View
WIRE DRESSING
1 2 Overall View
27
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CONNECT
1 2 Overall View
WIRE DRESSING
Overall View
1 2 3
28
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WIRE DRESSING
1 2 Overall View
CONNECT
Overall View
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WIRE DRESSING
1 2 Overall View
WIRE DRESSING
1 2 Overall View
30
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CONNECT CONNECT 30P
CONNECT
31
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CONNECT
1 2 Overall View
WIRE DRESSING
1 2 Overall View
32
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WIRE DRESSING
CONNECT
WIRE DRESSING INFORMATION
Overall View
33
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TAPE
1 2 3 Overall View
tape
1 2 3 Overall View
34
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TAPE
Overall View
WIRE DRESSING
1 2 Overall View
35
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INFORMATION TAPE
1 2 Overall View
TAPE
1 2 Overall View
36
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TAPE CONNECT
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SECTION 3
EXPLODED VIEWS AND PART LISTS
•Place the TV set facing downwards on a stable, level surface before disassembly and assembly of parts.  (*) Parts are not stocked since they are seldom required for routine service.
• ! and shaded parts are critical for safety. Replace only with part number specified. Some delays should be anticipated when ordering these components.
• Parts contain confidential information. Strictly follow the instruction whenever the components are  Picture provided in this section might have slight difference from the actual sets.
repaired and/or replaced.  The reference number beside the part indicates the disassembly sequence.
 Remove screws before disassembly. Unplug connectors before disassembly
3-1. XBR-55A8G
Exploded View 6
22
17
16
15
14
3 12 2
11
5
13
9
8
18
4 7
21
10
2
2 1
3
1
2
1
0
9
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3-1. XBR-55A8G
Exploded View
XBR-55A8G
REF. NO PART NO. DESCRIPTION
UC2 LA1 LA8
1 5-000-522-21 LABEL, UNDER TERMINAL (KRA) n/a n/a •
1 5-000-522-01 LABEL, UNDER TERMINAL (KRA) • n/a n/a
1 5-000-522-11 LABEL, UNDER TERMINAL (KRA) n/a • n/a
2 4-748-656-01 LABEL, SIDE TERMINAL (KRA) • n/a n/a
2 4-748-656-11 LABEL, SIDE TERMINAL (KRA) n/a • n/a
2 4-748-656-21 LABEL, SIDE TERMINAL (KRA) n/a n/a •
3 4-743-553-02 REAR COVER (L KRA) A • • •
4 4-743-555-01 COVER UNDER (L KRA) • • •
5 ! 1-849-274-21 POWER-SUPPLY CORD (WITH CONN.) • • n/a
5 ! 1-839-695-21 POWER SUPPLY CORD (WITH CONN.) n/a n/a •
6 4-743-557-01 SLIDER (2L KRA) • • •
7 4-743-380-11 BRACKET, SIDE (KRA) • n/a n/a
7 4-743-380-21 BRACKET, SIDE (KRA) n/a • n/a
7 4-743-380-01 BRACKET, SIDE (KRA) n/a n/a •
8 4-748-156-01 HOLDER, SIDE SW (KRA) • • •
9 1-474-647-12 SWITCH UNIT (3M-P) • • •
10 4-724-146-01 BRACKET, UNDER (BM2A) n/a • n/a
10 4-724-146-11 BRACKET, UNDER (BM2A) • n/a n/a
10 4-724-146-21 BRACKET, UNDER (BM2A) n/a n/a •
11 1-522-073-11 BT ANTENNA 610MM WNS • • •
12 1-458-998-12 WLAN/BT MODULE(11AC) • • •
13 1-859-344-11 SP-BOX ASSY, W38-WF-A • • •
14 1-859-344-21 SP-BOX ASSY, W38-WF-B • • •
15 ! 1-474-743-11 G812D(CH)-STATIC CONVERTER(TV) • • •
16 4-746-999-01 SHT, INSULATION (KRA L) • • •
17 4-743-230-01 SHT INSULATION(KRA EXC) • • •
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3-1. XBR-55A8G
Exploded View
XBR-55A8G
UC2 LA1 LA8
18 A-2229-191-A COMPL SVC BM2A_UC_SK • n/a n/a
18 A-2229-192-A COMPL SVC BM2A_MX_SK n/a • n/a
18 A-2229-194-A COMPL SVC BM2A_LA_SK n/a n/a •
19 4-699-975-01 SHEET,THERMAL(5567H) • • •
20 4-549-186-01 SHEET, THERMAL(BM) • • •
21 2-650-770-21 SLIDE, CLAMP • • •
22 *4-728-923-01 BRACKET, VESA(HWK) • • •
23 ! 1-001-490-11 OLED PANEL(L55AMA2) • • •
40
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3-1. XBR-55A8G
Screws
Q'ｔｙ
Kind of DISCRIPTION PN TORQUE(Nm)
OUTSIDE INSIDE
SCREW, M3x3.0 STEP S 4-745-550-01 0.4±0.05 2 0
SCREW, ORNAMENTAL M6X12 4-268-126-02 1.2±0.05 4 0
SCREW +PSW, M3X6 W12 4-256-393-12 0.4±0.05 0 17
PULLEY, SP (PDT) 4-579-924-01 0.4±0.05 2 4
SCREW, +PSW M3X6 4-472-518-11 0.4±0.05 0 15
SCREW, +PSW M4X10 4-159-298-01 0.65±0.05 0 4
SCREW, +PSW M5X12 2-580-607-01 1.5±0.05 4 0
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3-1. XBR-55A8G
Connectors
82
83
81
84
85
80
REF. NO PART NO. DESCRIPTION REMARKS
80 1-972-619-11 HARNESS ASSY (MAIN) CN231(B)-KEY-HS-WIFI-CN230(B)(1)

81 1-972-658-11 CONNECTOR ASSY 30P CN8(TCON)-CN6(TCON)-CN6601(PSU)(1)
82 1-972-620-11 HARNESS ASSY (PWR) CN6402(PSU)-CN400(B)(1)
83 1-972-621-11 CONNECTOR ASSY 12P CN3203(B)-SP(1)
84 1-912-894-11 FLEXIBLE FLAT CABLE 41P CN5200(B)-CN7(TCON)(1)
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3-1. XBR-55A8G
Others
XBR-55A8G
PART NO. DESCRIPTION
UC2 LA1 LA8
*7-600-040-44 ADHESIVE (SV380C) 333CC GRY • • •
4-535-064-13 ASSY,FALL LOCK,BELT LL • • •
4-581-408-02 BAG, SCREW (M5L12)(8)(GNT L)(*SCREW, +PSW M5X12, 2-580-607-01 (8PCS)) • • •
*4-549-188-01 HOLDER(HS MUF) • • •
1-849-161-12 IR BLASTER CABLE • • n/a
1-849-274-21 POWER-SUPPLY CORD SET • • n/a
1-839-695-21 POWER-SUPPLY CORD SET n/a n/a •
1-493-452-11 REMOTE COMMANDER (RMF-TX310U) • • n/a
1-493-453-11 REMOTE COMMANDER (RMF-TX310B) n/a n/a •
7-600-031-97 TAPE (3M 1350FB-1)15MMX66M BLK • • •
4-746-302-02 STAND NECK (KRA) A • • •
4-746-301-01 STAND BASE (KRA) A • • •
*4-748-596-11 REFERENCE GUIDE • n/a n/a
*4-748-597-31 REFERENCE GUIDE n/a • n/a
*4-748-599-31 REFERENCE GUIDE n/a n/a •
*4-748-595-11 SETUP GUIDE • • •
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3-1. XBR-65A8G
Exploded View
22
17
16
23
15
14
3
5 12
11
2
13
9
20
19 8
18
1
7
21
10
44
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3-1. XBR-65A8G
Exploded View
XBR-65A8G
UC2 LA1 LA8 CO1
1 5-000-522-01 LABEL, UNDER TERMINAL (KRA) • n/a n/a n/a
1 5-000-522-11 LABEL, UNDER TERMINAL (KRA) n/a • n/a n/a
1 5-000-522-21 LABEL, UNDER TERMINAL (KRA) n/a n/a • •

2 4-748-656-01 LABEL, SIDE TERMINAL (KRA) • n/a n/a n/a
2 4-748-656-11 LABEL, SIDE TERMINAL (KRA) n/a • n/a n/a
2 4-748-656-21 LABEL, SIDE TERMINAL (KRA) n/a n/a • •

3 4-743-554-02 REAR COVER (2L KRA) A • • • •
4 4-743-556-01 COVER UNDER (2L KRA) • • • •
5 ! 1-843-998-12 AC INLET • • • •
6 4-743-557-01 SLIDER (2L KRA) • • • •
7 4-743-380-11 BRACKET, SIDE (KRA) n/a • n/a n/a
7 4-743-380-21 BRACKET, SIDE (KRA) • n/a n/a n/a
7 4-743-380-01 BRACKET, SIDE (KRA) n/a n/a • •

8 4-748-156-01 HOLDER, SIDE SW (KRA) • • • •
9 1-474-647-12 SWITCH UNIT (3M-P) • • • •
10 4-724-146-01 BRACKET, UNDER (BM2A) n/a • n/a n/a
10 4-724-146-11 BRACKET, UNDER (BM2A) • n/a n/a n/a
10 4-724-146-21 BRACKET, UNDER (BM2A) n/a n/a • •

11 1-522-073-11 BT ANTENNA 610MM WNS • • • •
12 1-458-998-12 WLAN/BT MODULE(11AC) • • • •
13 1-859-344-11 SP-BOX ASSY, W38-WF-A • • • •
14 1-859-344-21 SP-BOX ASSY, W38-WF-B • • • •
15 ! 1-474-744-11 G812C(CH)-STATIC CONVERTER(TV) • • • •
16 4-746-999-01 SHT, INSULATION (KRA L) • • • •
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3-1. XBR-65A8G
Exploded View
XBR-65A8G
UC2 LA1 LA8 CO1
17 4-743-230-01 SHT INSULATION(KRA EXC) • • • •

18 A-2229-191-A COMPL SVC BM2A_UC_SK • n/a n/a n/a
18 A-2229-192-A COMPL SVC BM2A_MX_SK n/a • n/a n/a
18 A-2229-194-A COMPL SVC BM2A_LA_SK n/a n/a • n/a
18 A-2229-193-A COMPL SVC BM2A_CO_SK n/a n/a n/a •

19 4-699-975-01 SHEET,THERMAL(5567H) • • • •
20 4-549-186-01 SHEET, THERMAL(BM) • • • •
21 2-650-770-21 SLIDE, CLAMP • • • •
22 *4-728-923-01 BRACKET, VESA(HWK) • • • •
23 ! 1-001-491-11 OLED PANEL(L65AMA2) • • • •
24 4-746-302-02 STAND NECK (KRA) A • • • •
25 4-746-301-01 STAND BASE (KRA) A • • • •
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3-1. XBR-65A8G
Screws
Q'ｔｙ
Kind of DISCRIPTION PN TORQUE(Nm)
OUTSIDE INSIDE
SCREW, M3x3.0 STEP S 4-745-550-01 0.4±0.05 2 0
SCREW, ORNAMENTAL M6X12 4-268-126-02 1.2±0.05 4 0
SCREW +PSW, M3X6 W12 4-256-393-12 0.4±0.05 0 17
PULLEY, SP (PDT) 4-579-924-01 0.4±0.05 2 4
SCREW, +PSW M3X6 4-472-518-11 0.4±0.05 0 16
SCREW, +PSW M4X8 2-580-600-01 0.65±0.05 0 4
SCREW, +PSW M5X12 2-580-607-01 1.5±0.05 4 0
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3-1. XBR-65A8G
Connectors
82 83
84
81
85
80
REF.
PART NO. DESCRIPTION REMARKS
NO
80 1-972-619-11 HARNESS ASSY (MAIN) CN231(B)-KEY-HS-WIFI-CN230(B)(1)
81 1-972-658-11 CONNECTOR ASSY 30P CN8(TCON)-CN6(TCON)-CN6601(PSU)(1)
82 1-972-620-11 HARNESS ASSY (PWR) CN6402(PSU)-CN400(B)(1)
83 1-972-621-11 CONNECTOR ASSY 12P CN3203(B)-SP(1)
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3-1. XBR-65A8G
Others
XBR-65A8G
PART NO. DESCRIPTION
UC2 LA1 LA8 CO1
*7-600-040-44 ADHESIVE (SV380C) 333CC GRY • • • •

4-535-064-13 ASSY,FALL LOCK,BELT LL • • • •
4-581-408-02 BAG, SCREW (M5L12)(8)(GNT L) (*include SCREW, +PSW M5X12, 2-580-607-01 (8 PCS)) • • • •
*4-549-188-01 HOLDER(HS MUF) • • • •
1-849-161-12 IR BLASTER CABLE • • n/a n/a
1-836-883-12 ! POWER-SUPPLY CORD • • n/a •

1-002-009-11 ! C17 AC CORD SET(CHILI) n/a n/a • n/a
4-746-302-02 STAND NECK (KRA) A • • • •

4-746-301-01 STAND BASE (KRA) A • • • •
1-493-452-11 REMOTE COMMANDER (RMF-TX310U) • • n/a n/a
1-493-453-11 REMOTE COMMANDER (RMF-TX310B) n/a n/a • •

7-600-031-97 TAPE (3M 1350FB-1)15MMX66M BLK • • • •
*4-748-596-11 REFERENCE GUIDE • n/a n/a n/a
*4-748-597-31 REFERENCE GUIDE n/a • n/a n/a
*4-748-599-31 REFERENCE GUIDE n/a n/a • •

*4-748-595-11 SETUP GUIDE • • • •
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3-2 . Smart Core
1 4-728-906-02 COVER TOP (CRT)

2 A-2197-359-A HS7 MOUNT
3 4-728-908-02 LIGHT, GUIDE ILM(CRT)
4 4-728-907-01 LIGHT, GUIDE OPT(CRT)
5 4-728-905-01 COVER, BTM(CRT)
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Sony EMCS (M) Sdn. Bhd.

English
9-888-769-A1 SVPM © 2019.04
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SERVICE MANUAL (COMMON)

GN5TR CHASSIS
ORIGINAL MANUAL ISSUE DATE: 2019.04
(See next page (for revision ) Segment: SK
Conditions of Use:
(1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products
(hereinafter the “Repair services”) under the service agreement entered into with the Sony group company (hereinafter the “Service
agreement”). Using this information for any purpose other than the purpose described foregoing is forbidden.
(2) Only the Authorized Servicer’s officers, employees or subcontractors (including their officers and employees) whose duties justify a need-to-
know and who have agreed to hold confidential this information (collectively hereinafter the ”Permitted users”) are permitted to access and 9-888-769-01
use this information. To disclose or disseminate to any person other than the Permitted users is forbidden.
(3) Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose
described in Section (1) above. OLED TV
(4) Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior
written permission of the author.
(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5) Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following address:
somk-gcs-tissnexim-adm@jp.sony.com
(6) In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Sony EMCS (M) Sdn. Bhd., SVPM
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before
using it. © 2019.04
1
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REVISION HISTORY
Version Date Subject
1 2019.04 1. 1st Issue
2
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MODEL LISTS
THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS:
REGION
ASIA AMERICA EUROPE CHINA JAPAN
MODEL
KD-55A8G* KD-65A8G*
KD-55AG*8 KD-55AG*8
XBR-55A8G* XBR-65A8G*
KJ-55A8G* KJ-65A8G*
3
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TABLE OF CONTENTS
Section Title Page
1 SAFETY NOTES 5
2 SELF DIAGNOSTIC FUNCTION 13
3 TROUBLE SHOOTING 20
4 SERVICE ADJUSMENT 34
5 DIAGRAMS 45
6 SET HANDLING 48
Please refer Service Manual – Unique for below information :

-Dissassy and Removal Caution
-Wire Dressing
-Circuit Board Location
-Exploded Views and Parts List
Note: Pictures provided in this manual may have difference from actual sets.
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SECTION 1
SAFETY NOTES
1-1. Warnings and Caution Whenever a TV Main board is replaced, the correct TV Model and Serial
1) CAUTION :These servicing instructions are for use by qualified service number must be reinserted into memory.
personnel only. This is a MANDATORY procedure that each service center must apply.
2) To reduce the risk of electric shock, do not perform any servicing other than
Please refer to the chapter of ADJUSTMENT in this service manual to
that contained in the operating instructions unless you are qualified to do so.
find out how to set the model number and serial number in service mode.
3) WARNING!! : An isolation transformer should be used during any service
to avoid possible shock hazard, because of live chassis. The chassis of this
receiver is directly connected to the ac power line. 1-2-1. Caution Handling of LCD Panel
The replaceable fuse could be in the neutral of the mains supply. When When repairing the LCD Panel, make sure you are grounded with a wrist
replacing the fuse, the mains shall be disconnected for de-energize the phase band.
conductors. When repairing the LCD Panel on the wall, the panel must be secured
using the 4 mounting holes on the rear cover.
(*Except AC ADAPTOR, Because it does not carry out replacing an internal
1) Do not press the panel or frame edge to avoid the risk of electric
fuse.) shock.
4) CARRYING THE TV : Be sure to follow these guidelines to protect your
2) Do not scratch or press on the panel with any sharp objects.
property and avoid causing serious injury :
• Carry the TV with an adequate number of people; larger size TVs require 3) Do not leave the module in high temperature or in areas of high
two or more people. humidity for an extended period of time.
• Correct hand placement while carrying the TV is very important for 4) Do not expose the LCD panel to direct sunlight.
safety and to avoid damages. 5) Avoid contact with water. It may cause short circuit within the module.
5) SAFETY-RELATED COMPONENT WARNING!! : Components identified
6) Disconnect the AC power when replacing the backlight (CCFL) or
by shading and ! mark on the exploded views, and in the parts list are critical
for safe operation. Replace these components with Sony parts whose part inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms)
numbers appear as shown in this manual or in supplements published by Sony.
7) Always clean the LCD panel with a soft cloth material.
Circuit adjustments that are critical for safe operation are identified in this
manual. Follow these procedures whenever critical components are replaced 8) Use care when handling the wires or connectors of the inverter circuit.
or improper operation is suspected.
Damaging the wires may cause a short circuit.
6) IMPORTANT REMINDER FOR TV MAINBOARD REPLACEMENT : It
9) Protect the panel from ESD to avoid damaging the electronic circuit
is mandatory for service centers to confirm the TV‘s system information after
(C-MOS).
each repair carried out with Mainboard replacement.
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10) During the repair, DO NOT leave the Power On or Burn-in period for *Do not recommend power-on in the conditions which laid face down the
more than 1 hour while the TV is face down on a cloth. Refer Figure 1 . panel, in repair activity. Refer Figure 1 .
*When transporting by hand, do not put stress on the panel and the frame
Figure 1. around the screen.
Refer to the panel handling chapter of each Service manual,
or the "Transporting" information of the Reference Guide of each model
for how to hold it.
2) OLED Screen
•Although the OLED screen is made with high-precision technology and
99.99% or more of the pixels are effective, black dots may appear or
bright points of light (white, red, blue, or green) may appear constantly on
the OLED screen. This is a structural property of the OLED screen and is
not a malfunction.
•Do not push or scratch the front filter, or place objects on top of this TV
set. The image may be uneven or the OLED screen may be damaged.
•The screen and cabinet get warm when this TV set is in use. This is not
1-2-2. Caution for OLED Panel a malfunction.
1) Handling
3) Precautions to Protect the Screen from Damage
When repairing the TV set, be sure you are grounded by using a wrist band.
Image retention
*Do not press on the panel or frame edge to avoid the risk of electric shock. OLED TV’s are susceptible to image retention (burn-in) due to the
*Do not scratch or press on the panel with any sharp objects. characteristics of the materials used. Image retention may occur if images
*Do not leave the module in high temperatures or in areas of high humidity are displayed in the same location on the screen repeatedly or over
for an extended period of time. extended periods of time. This is not a malfunction of the TV. Avoid
displaying images that may cause image retention.
*Do not expose the panel to direct sunlight.
The following are examples of images that may cause image
*Avoid contact with water. It may cause a short circuit within the module. retention:
*Disconnect the AC power when replacing. •Content with black bars either on the top and bottom and/or the left and
*Always clean the panel with a soft cloth material. right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard
*Use care when handling the wires or connectors. Damaging the wires may definition)
cause a short. •Static images such as photos.
•Video games that might have static content in some part of the screen.
*Protect the panel from ESD to avoid damaging the electronic circuit.
•On-screen menus, program guides, channel logos etc.
•Static content from applications.
•On-screen tickers, such as those used for news and headlines.
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To reduce the risk of image retention: Other feature

•Fill the screen by changing [Wide mode] to eliminate the black bars. The screen brightness is automatically reduced when displaying still
Select [Wide mode] other than [Normal]. images, clocks, bright colours or logos etc.
•Turn off the OSD (On Screen Display) by pressing the DISPLAY button,
and turn off the menus from connected equipment. For details, refer to
the instruction manuals for the connected equipment. IMPORTANT REMINDER FOR OLED PANEL REPLACEMENT
•Avoid displaying static images with bright colours (including white), When carrying out OLED panel replacement, it is mandatory of a
clocks or logos on any portion of the screen. service center to confirm and record Panel ON time & Panel
•Set the picture settings based on the ambient conditions. The Standard Refresh times.
Picture is recommended for home use and when viewing content that It is because they are indispensable information in order to clarify
often displays the station logos, etc. responsibility for image retention after panel replacement.
The TV has following features to help reduce/ prevent image retention. Please refer to the chapter of SELF DIAGNOSIS FUNCTION in this
Press the HOME button, then select [Settings] – [Picture & Display] – service manual to find out how to confirm the Panel ON time &
[Expert panel settings] – the desired option. Panel Refresh times in service mode.
Panel refresh
Panel refresh will automatically run to adjust the uniformity of the TV
screen after it has been in use for long periods of time.
Panel refresh can also be performed manually and should only be used if 1-3. Caution for Board handling
image retention is very noticeable or you see the following message: Symptom : The following problems will occur due to handling of the IC
[Panel refresh did not finish...] mounted on the board
・Solder crack due to substrate handling (stress)
Caution: ・IC breakdown due to static electricity (ESD)
•The Panel refresh function may affect the panel. As a reference, perform
the Panel refresh only once a year, do not perform it more than once a When repairing the TV at the customer‘s home or service station or
year as it may affect the usable life of the panel. Repair of defect board, please pay attention to the handling of the board
•Panel refresh takes about one hour to complete.
•A white line may be displayed on the screen during the Panel refresh, ※Substrate that needs attention for handling
this is not a malfunction of the TV. ・Main Board（B** - Board）
•Panel refresh will only work when the room temperature is between 10 ・Backend Board（D** - Board）
ºC and 40 ºC.
Pixel shift
Automatically moves the image on the screen to prevent image retention.
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※Things to prepare in advance 1) Caution for Board handling(Stress)

Be sure to observe the following contents.
ESD wrist-strap
① Hold the board with both hands
ESD cushion/sheet
② Do not hold/push Heat-Sink
Please use a bag containing the board or a special seat
③ Handle with care. Do not swing.

ESD wrist-strap to be checked daily.
Use Multi-meter to make sure resistance of ESD wrist-strap is OK.
(R=750K Ohms to 35Mega Ohms)
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④Regardless of Good board or Defective board, always put it ⑦Do not hold Heat-Sink when take out or install it..
on ESD cushion/sheet slowly.
⑤Do not stack up

2) Caution for Board handling(ESD)
Be sure to observe the following contents.
①When take off Rear-Cover,

②Use ESD wrist-strap
do not touch to board
⑥Keep vertical position and put in/take out from Box.

Always put in to ESD bag then place into Box/Container Box.
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※Installation example of wrist-strap

③When holding board, do not hit/touch to Plastic part(s)
Please connect the clip to the metal part of the chassis of the TV with the
wristband grounded. Below is a grounding example of each model.
＜K*-55/65A9F＞
④After take defective board out from TV, put it into ESD bag.
Do not place on floor mat/carpet direct. And, always put it on
ESD cushion
＜K*-65Z9F＞
1
0
※Caution
ESD wrist-strap to be checked daily.
Use Multi-meter to make sure resistance of ESD wrist-strap is
OK.(R=750K Ohms to 35Mega Ohms)
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1-4. Caution About the Lithium Battery 1-6. Leakage Test

1)Danger of explosion if battery is incorrectly replaced. Replace only with (To protect electric shock when customer touch the terminal.)
the same or equivalent type. Leakage current can be measured by V: Voltmeter or oscilloscope
2) Outer case broken battery should not contact to water. (r.m.s. or peak reading)
Stabilized power supply instrument and isolated voltage transformer:

1-5. Safety Check-Out Use too much current capacity and isolated voltage transformer does
After correcting the original service problem, perform the following not need to use stabilized power supply equipment.
safety checks before releasing the set to the customer:- Specification of RMS volt meter: Input resistance > 1 Mohm, Input
capacitance < 200 pF, Frequency range: 15 Hz – 1MHz . Refer
1)Check the area of your repair for unsoldered or poorly soldered
Figure 2. Isolated type volt -meter (FLUKE 8921A etc *1)
connections. Check the entire board surface for solder splashes and *1 Not use FLUKE 8920A that connected to protective earth by diode
bridges. # Leakage current of measurement instrument is less than 10μArms
2)Check the inter board wiring to ensure that no wires are pinched or when under test equipment AC plug is opened
contact high-wattage resistors. # Set up the following condition and turn on the set. Applied voltage:
3)Check all control knobs, shields, covers, ground straps and mounting Nominal input voltage (Description on Nameplate)
hardware have been replaced. Be absolutely certain you have replaced # Measure the leakage current between one phase conductor and
all the insulators. neutral for terminal A and terminal B.
4) Look for unauthorized replacement parts, particularly transistors that Read rms value, and then calculate to peak value PEAK VALUE =√2
were installed during a previous repair. Point them out to the customer RMS VALUE
and recommend their replacement.
5) Look for parts which, though functioning show obvious signs of Comply with the following requirement
deterioration. Point them out to the customer and recommend their Class II equipment (2-pin plug): for each terminal, the worst value of
replacement. measurement must not exceed AC 350uA peak).
6) Check the line cords for cracks and abrasion. Recommend the Note: including AC adaptor, AC adaptor/DC operated unit
replacement of any such line cord to the customer. combination
7) Check the antenna terminals, metal trim, metalized knobs, screws and
all other exposed metal parts for AC leakage. Check leakage test as Figure 2 – Measuring network
described next. for Leakage Current
8. For safety reasons, repairing the Power board and/or Inverter board is
prohibited.
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1-7. How to Find a Good Earth Ground The servicing of these boards requires special precautions. It is
1)A cold-water pipe is a guaranteed earth ground; the cover-plate strongly recommended to use Lead Free Solder material in order to
retaining screw on most AC outlet boxes is also at earth ground. guarantee optimal quality of new solder joints.
2)If the retaining screw is to be used as your earth ground, verify that it is
at ground by measuring the resistance between it and a cold-water pipe
with an ohmmeter. The reading should be zero ohms.
3)If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble-
light (not a neon lamp) between the hot side of the receptacle and the
retaining screw. Try both slots, if necessary, to locate the hot side on the
line; the lamp should light at normal brilliance if the screw is at ground
potential (see Figure 3).
Figure 3. Checking for earth

ground.
1-8. Lead Free Information

The circuit boards used in these models have been processed using
Lead Free Solder. The boards are identified by the LF logo located
close to the board designation.
Figure 4: LF Logo Figure 5: LF logo on circuit board
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SECTION 2
SELF DIAGNOSTIC FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to
reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS

When an error occurs, the Smart Core Red LED will flash a set number of times to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
Self Diag. Quick Reference (LED blinking)
Smart Core RED

LED blinking CU Mark2 SK
count
2x <B/G> Main 12V over voltage [MAIN_POWER] <B/G> Main 12V over voltage [MAIN_POWER]
<B/G> Main 5.0V failure [DC_ALERT] <B/G> Main 5.0V failure [DC_ALERT]
3x
<B/S/G> Audio amp. protection [AUD_ERR] <B/S/G> Audio amp. protection [AUD_ERR]
Blue italic: detect at startup sequence only.
<LD/P/B/G> LED driver failure/LED voltage protection
[LD_ERR] <T/B>TCON internal error/TCON I2C communication <G>: Power supply board,
4x : Main board,
<LD/P/B>Error detection of the I2C communication error[LD_ERR]
between the Main device and the LD IC.[BCM_ERR] <T>: T-con board,
<LD>: LD board,
<P/T/G/B> Panel ID EEPROM I2C No ACK : Panel module,
<P/T/G/B> Panel ID EEPROM I2C No ACK
5x (Also panel power failure is a suspect) [P_ID_ERR] <S>: Speaker
(Also panel power failure is a suspect) [P_ID_ERR]
<T/B>Data corruption in EEPROM[P_ID_ERR]
6x <G/B> Power of backlight Failure[BACKLIGHT] <G/B> G board error[BACKLIGHT]
<B/P> Over temperature protection [TEMP_ERR] <B/P> Over temperature protection [TEMP_ERR]
7x
 Temp. sensor I2C No ACK [TEMP_ERR] Temp. sensor I2C No ACK [TEMP_ERR]
8x 4KBE Error (4KBE WDT) 4KBE Error (4KBE WDT)
13 (Supplementary 13
information)
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Self Diag. Quick Reference (LED blinking)
Smart Core RED LED blinking

CU Mark2 SK
count
2x <B/G> Main 12V over voltage [MAIN_POWER] <B/G> Main 12V over voltage [MAIN_POWER]
<B/G> Main 5.0V failure [DC_ALERT] <B/G> Main 5.0V failure [DC_ALERT]
3x
<B/S/G> Audio amp. protection [AUD_ERR] <B/S/G> Audio amp. protection [AUD_ERR]
<LD/P/B/G> LED driver failure/LED voltage protection [LD_ERR]

4x <LD/P/B>Error detection of the I2C communication between the Main <T/B>TCON internal error/TCON I2C communication error[LD_ERR]
device and the LD IC.[BCM_ERR]

5x (Also panel power failure is a suspect) [P_ID_ERR]
(Also panel power failure is a suspect) [P_ID_ERR]
<T/B>Data corruption in EEPROM[P_ID_ERR]
6x <G/B> Power of backlight Failure[BACKLIGHT] <G/B> G board error[BACKLIGHT]
<B/P> Over temperature protection [TEMP_ERR] <B/P> Over temperature protection [TEMP_ERR]
7x
 Temp. sensor I2C No ACK [TEMP_ERR] Temp. sensor I2C No ACK [TEMP_ERR]
8x 4KBE Error (4KBE WDT) 4KBE Error (4KBE WDT)

<G>: Power supply board, : Main board, <T>: T-con board,
<LD>: LD board, : Panel module, <S>: Speaker
TV Business Division 14 (Supplementary information)

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Self Diag. Quick Reference (Not LED blinking [Record Only])
Error Item CU Mark2 SK
 Tuner & Demodulator I2C communication failure Tuner & Demodulator I2C communication failure
TU_DEMOD
Tuner board set detect signal monitoring Tuner board set detect signal monitoring
None
TCON ERR <T> T-CON device I2C communication failure
*SK is shutdown by I2c communication failure[LD_ERR]
AUD_ERR_I2C Audio amp I2C communication failure Audio amp I2C communication failure

<G>: Power supply board, : Main board, <T>: T-con board,
<LD>: LD board, : Panel module, <S>: Speaker

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Self Diagnosis service menu
Entry (Self Diagnosis Display) Exit

- Go to the standby by a remote. -If you want to finish service mode app, do AC OFF/ON
- Push the buttons sequentially: →*Service mode app is disable perfectly
<Display><5><Vol-><Power> -if you want to move home menu, push <HOME>button
→*Service mode app do background(not disable perfectly)
Self Diagnosis Display
FY19 model (CU mark2/SK)
SELF CHECK
Back <<
002 MAIN POWER 000000000000 000000000000 000000000000 000
003 DC ALERT 000000000000 000000000000 000000000000 000
003 AUD ERR 150101000018 150101000018 150101000018 003
003 AUD ERR I2C 000000000000 000000000000 000000000000 000
003 TU DEMOD 150101000218 150101000223 150101000105 003
004 LD ERR 000000000000 000000000000 000000000000 000
004 BCM ERR 000000000000 000000000000 000000000000 000
005
005
TCON ERR
P ID ERR
150101000504
000000000000
;
000000000000
000000000000
000000000000
000000000000
001
000
006 BACKLIGHT ERR 000000000000 000000000000 000000000000 000
007 TEMP ERR 150101000200 150101000002 000000000000 002
008 4KBE ERR 000000000000 000000000000 000000000000 000
00005 00414 00002

[Home]Exit
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Self Diagnosis Display (CU Mark2/SK)
Error Item Error count

Format of error timestamps
YYMMDDhhmmss (in UTC) FY19 model (CU mark2/SK)
Example:
SELF CHECK
120823132523 -> Aug 23 2012 13:25:23 UTC
* Only when time is set, an error timestamp
Back <<
is saved.
002 MAIN POWER 000000000000 000000000000 000000000000 000
003 DC ALERT 000000000000 000000000000 000000000000 000
Smart Core Red LED
blinking count
003 AUD ERR 150101000018 150101000018 150101000018 003
003 AUD ERR I2C 000000000000 000000000000 000000000000 000
003 TU DEMOD 150101000218 150101000223 150101000105 003
004 LD ERR 000000000000 000000000000 000000000000 000
004 BCM ERR 000000000000 000000000000 000000000000 000
Panel Operation Time clear
<7> -> <0>
005
005
TCON ERR
P ID ERR
150101000504
000000000000
; 000000000000
000000000000
000000000000
000000000000
001
000
006 BACKLIGHT ERR 000000000000 000000000000 000000000000 000
Timestamps and Error Count clear
<8> -> <0> 007 TEMP ERR 150101000200 150101000002 000000000000 002
008 4KBE ERR 000000000000 000000000000 000000000000 000
Total Operation Time and Boot Count clear
<9> -> <0>
00005 00414 00002
[Home]Exit
•Panel Operation Time is recorded every Error Error Error

30 min, but Total Operation Time is recorded every 1 hr. timestamp timestamp timestamp
Therefore, the panel op. time might become larger than for last for second for 3rd last
the total op. time. recorded last recorded recorded
error error error
Total Operation Time [hr] – Boot Count – Panel Operation Time [hr]
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Self Diagnosis Display (SK only)
How to confirm Panel ON time[hour] /Panel Refresh times[times]

- Panel ON time Ex) 100 / 20
- Panel Refresh times
Enter Self Diagnosis Display.

Then Push ‘Green button’ on SELF CHECK
remote controller.
Then display upper right corner. Back <<
002 MAIN POWER 000000000000 000000000000 000000000000 000
003 DC ALERT 000000000000 000000000000 000000000000 000
003 AUD ERR 150101000018 150101000018 150101000018 003
003 AUD ERR I2C 000000000000 000000000000 000000000000 000
003 TU DEMOD 150101000218 150101000223 150101000105 003
004 LD ERR 000000000000 000000000000 000000000000 000
004 BCM ERR 000000000000 000000000000 000000000000 000
005 TCON ERR 150101000504 000000000000 000000000000 001
Green button
005
006
P ID ERR
BACKLIGHT ERR
000000000000
000000000000
;
000000000000
000000000000
000000000000
000000000000
000
000
007 TEMP ERR 150101000200 150101000002 000000000000 002
１ 2 3 008 4KBE ERR 000000000000 000000000000 000000000000 000
4 5 6
7 8 9 00005 00414 00002

[Home]Exit
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Retry Limitation by Remote/Power Key
Smart Core
Red LED blinking Error Name Retry Permission Times *1 Note
count
Number of off/on action for MAIN_POWER
shutdown is recorded to
2x MAIN_POWER STDWN_RTRY_LIMIT_MAINPOWR = 1
STDWN_OFFON_CNT_MAIN_POWER.
DC_ALERT (5V) STDWN_RTRY_LIMIT = 2
3x
AUD_ERR STDWN_RTRY_LIMIT = 2
LD_ERR STDWN_RTRY_LIMIT = 2
4x
BCM_ERR STDWN_RTRY_LIMIT = 2
5x P_ID_ERR STDWN_RTRY_LIMIT = 2
Number of off/on action during the error shutdown
is recorded to STDWN_OFFON_CNT.
6x BACKLIGHT STDWN_RTRY_LIMIT = 2
7x TEMP_ERR STDWN_RTRY_LIMIT = 2
8x 4KBE_ERR STDWN_RTRY_LIMIT = 2
*1) If STDWN_OFFON_CNT <= STDWN_RTRY_LIMIT, and STDWN_OFFON_CNT_MAIN_POWER <= STDWN_RTRY_LIMIT_MAINPOWR, you can turn the
set on by a remote/power key. At this time, if the error occurs again, the STDWN_OFFON_CNT is incremented by 1.
*2) When the main micro operates normally for STDWN_OFFON_CLR = 60 minutes, STDWN_OFFON_CNT and STDWN_OFFON_CNT_MAIN_POWER
are cleared.
19
(Supplementary information)
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SECTION 3
TROUBLESHOOTING
Triage Chart
Before you make the service call…
1. Confirm the symptom from the customer.
CHASSIS: SK
2. Select that symptom from the chart.
3. Bring all the boards and cables listed for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
5. Chart Colour Code
RED DOT: Most likely defective part
BLUE TRIANGLE: Secondary possible defective part
GREEN SQUARE: Tertiary possible defective part
BLACK TEXT: Board that may correct the symptom
Symptoms - Shutdown. Power LED Symptoms - no shutdown No Video
Remote Network Audio Smart Core Bluetooth (BT)
blinking red diagnostics sequences Error log record only Power - missing or distorted
Reference
AUD 4KP No White Power Stationa
TU_ TCO FRCT ry No video Wireless Bluetooth / One Step
_ER Q_E LED & does not NO RF No video all Smart Core no LED (Set
2 3 4 5 6 7 8 DEM N_E C_I2 colored One of No Remote can't No Audio Remote (OSR) can't
R_I2 RR_I reponse to remote lines or Inputs
input Inputs
connect
is still alive)
connect
OD RR C (Dead Set)
C 2C dots
B* Board    ■               
G* Board   ■   
H* Board    
Actuater
 
(Panel module)
Speaker  
Wifi & BT Module  
V By One FFC   
Tcon
    ■
(Panel module)
OLED Panel
 ■   ■
(Panel module)
Panel Panel
Power Power Tcon (Communication) Power TEMP 4KBE
Problem
Audio
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1.0 No Power
BM2A Board Model
No Power
Check STBY 3.3V

NG Replace NG
C408
Between G* Board to G* Board
near CN400
BM2A Board Harness
on BM2A board
OK OK
Harness
BM2A Board
u-Com Failure
DDCON/LDO
Main Device Failure

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1.2 No Power u-com Failure
OLED Model P-on u-com control signal path summary
+3.3V_STBY #pin6
Vdd u-com
supply
voltage BM2A
PGOOD_1
#pin9
DDC : +1.0V_M2 (IC604)
P_ON_#1
TCON_P_ON Delay BL_ON #pin12 DDCs : +1.8V_TU (IC405), +1.0V_BE (IC4003)
(IC408) #pin7
POWER_ON
G-Board #pin10 DDCs : +5V_MAIN (IC402), +3.3V_MAIN (IC403),
+1.5V_BE (IC4001), +1.1V_BE (IC4002)
P-on u-com
P_ON_#2
#pin13 LDOs : +1.05V_M2_A_1 (IC603), +1.05V_M2_A_2 (IC606),
#pin16 IC401 VCC3IO_EMMC (IC607), +1.8V_BE (IC 4004)
+12V_MAIN R426
12V_MON
ADC port
DDC : +12V_LNB (Q408/Q409)
AC_OFF_DET_OUT P_ON_HL
R446
R427/Q410 #pin18 USB VBUS SW (IC3406, IC3407, IC3408)

from SOC BE (IC4000)
OPWRSB
#pin2
#pin14 ORESETB
GND SOC Muffin 2 (IC1000)
#pin3 DC_OFF_DET
#pin11
DC_MON X_SYSTEM_RST
#pin20 Tuner (TU2802/TU2803)
ADC port
BE_PANEL_PWR_ON_#2
R439
#pin8 SOC BE (IC4000)
GND

22
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2019/03/29 00:51:36 (GMT+09:00)
OLED Model
Check +12V_MAIN Line

START
(from G board).
Check “AC_OFF_DET_OUT”
(from BE SOC IC4000)
Check 12V_MON no Check “AC_DET_IN”
Check VDD no (C407, CN400 #16pin
R446 Voltage.
C506 Voltage. Check +3.3V_STBY Line (C408, CN400 #9pin) from G board)
Is the voltage >2.6V?
yes
yes
Check DC_OFF_DET no
Check TYPE_DET no Type Detection Circuit problem. R448 or P-on u-com #pin3 Change IC401
R428 Voltage.
Check TYPE_DET Line (R521, R522, R523). is >3.0V?
Is the voltage 2.6±0.2V?
yes
yes
Check P_ON_#1 no
Check OPWRSB no SOC Change IC401
CL418 or P-on u-com #pin12
R443 Voltage. Muffin 2 is >3.0V?
Is the voltage 0V? problem
yes
yes
Try AC Off and On after few minutes. Check PGOOD_1 no
Check POWER_ON no 1.3 No POWER - DDCON/LDO
If #pin10 keep Low, change IC401. R440 Voltage.
R526 or P-on u-com #pin10 Check 1.0V DDCON (IC604)
If #pin10 goes High few seconds and downs to Low, Is the voltage >3.0V?
Check +12V_MAIN Line (from G board).
yes Continue next page…
TV Business Division
23 (Supplementary information)
23
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
Previous page
OLED Model
Check P_ON_#2 no Check BL_ON no

CL417 or P-on u-com #pin13 Change IC401 R527 or P-on u-com #pin7 Change IC401
is >3.0V? Is the voltage >3.0V?
yes yes
Check P_ON_HL no END

CL414 or P-on u-com #pin18 Change IC401 u-com IC401 is working OK
is >3.0V?
yes
Check ORESETB no
CL416 or P-on u-com #pin14 Change IC401
yes
Check X_SYSTEM_RST no
CL412 or P-on u-com #pin20 Change IC401
yes
Check BE_PANEL_PWR_ON_#2 no Check “X_BE_RST” (from SOC Muffin).

R441 or P-on u-com #pin8 *If X_BE_RST is >3.0, SOC BE(IC4000) problem.
Is the voltage >3.0V? Otherwise, SOC Muffin(IC1000) problem.
yes
TV Business Division
24
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
1.3 No Power DDCON/LDO
BM2A Board Model Check item summary

Boaed IC Ref Voltage supply Output ref. Enable pin Enable source Fuse Vcc ref.
BM2A IC402 +5V_MAIN/+5V_AUDIO C430 R455 P-on u-com IC401 #pin13 F400 C423
BM2A IC403 +3.3V_MAIN/+3.3V_AUDIO C445 R465 P-on u-com IC401 #pin13 F401 C436
BM2A IC405 +1.8V_TU C463 IC405 #PIN5 P-on u-com IC401 #pin12 F403 C461
BM2A IC601 +1.5V_DDR C609 C605 R603 (3.3V or 5V) - C602
BM2A IC602 +1.05V_M2_STBY C611 IC602 #PIN3 C610 (+3.3V _STBY) - C610
BM2A IC603 +1.05V_M2_A_1 C613 IC603 #PIN3 P-on u-com IC401 #pin13 - C612
BM2A IC604 +1.0V_M2 C625 R623 P-on u-com IC401 #pin12 F600 C618
BM2A IC605 +1.05V_M2_ST_ET C631 IC605 #PIN3 M2 IC1000 #AP34 - C630
BM2A IC606 +1.05V_M2_A_2 C633 IC606 #PIN3 P-on u-com IC401 #pin13 - C632
BM2A IC607 VCC3IO_EMMC (1.8V) C635 IC607 #PIN3 P-on u-com IC401 #pin13 - C634
BM2A IC4001 +1.5V_BE C4007 IC4001 #PIN5 P-on u-com IC401 #pin13 F4000 C4005
BM2A IC4002 +1.1V_BE C4014 IC4002 #PIN5 P-on u-com IC401 #pin13 F4001 C4012
BM2A IC4003 +1.0V_BE C4027 R4020 P-on u-com IC401 #pin12 F4002 C4020
BM2A IC4004 +1.8V_BE C4001 IC4004 #PIN3 P-on u-com IC401 #pin13 - C4000
pin12 : P_ON_#1
pin13 : P_ON_#2

25
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BM2A Board Model IC Ref Voltage supply

DDCON check IC601 +1.5V_DDR
START
Check IC402 Vcc voltage no Check Vcc voltage no Check no

C423 C602 D600 Change D600
Is voltage >12V? Is voltage >3V? Is diode alive?
yes yes yes

Check +3.3V_STBY.
G* board
Check Vcc voltage no Check no

C602 D601 Change D601
Is voltage >4V? Is diode alive?
yes yes
Check +5V_MAIN DDCON (IC402)
Check Enable no
IC600 #pin1 Change IC600
Is voltage >2.5V?
yes
Change DDCON
IC601

26
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
BM2A Board Model

DDCONs check
IC Ref Voltage supply
IC402 +5.0V_VBUS/+5V_MAIN
Pleas refer page-3 for Ref
START number.
+3.3V_STBY (AC-ADP only)
IC403
/+3.3V_MAIN
Q407 +3.3V_MAIN
Check fuse no
IC405 +1.8V_TU F4xx / F40xx/F6xx Change Fuse
Is fuse OK?
IC601 +1.5V_DDR
IC604 +1.0V_M2 yes
IC4001 +1.5V_BE
Check Vcc voltage no 1) Check POWER_ON P-on u-com #pin10
IC4002 +1.1V_BE C4xx / C40xx/C6xx (Refer 1.2 No Power U-Com Failure)
Is voltage >12.0V? 2) Check G* board
IC4003 +1.0V_BE
yes
Check Enable pin no 1.2 No Power U-Com Failure

voltage or
Is voltage >2.5V? Enable source
yes
Change DDCON IC

27
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2019/03/29 00:51:36 (GMT+09:00)
BM2A Board Model

LDOs check
IC Ref Voltage supply

Pleas refer page-3 for Ref number.
IC602 +1.05V_M2_STBY
START
IC603 +1.05V_M2_A_1
yes
IC605 +1.05V_M2_ST_ET
IC606 +1.05V_M2_A_2 Check Vcc voltage no Check +3.3V_DDC_OUT
C4xxx or C6xx DDCON (IC403)
VCC3IO_EMMC Is voltage >3V? or
IC607 +3.3V_STBY (G* board)
(1.8V)
yes
IC4004 +1.8V_BE
Check Enable pin no 1.2 No Power U-Com Failure

voltage or
Is voltage >3V? Enable source
yes
Change LDO IC

28
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2019/03/29 00:51:36 (GMT+09:00)
3.1 No Sound for Speaker
No Sound
Speaker
Check
・[Speakers] setting is [TV Speakers]?
・Nothing is connected to Headphone terminal and Bluetooth ?
・Volume setting is not too small?
OK
Measure the Speaker

impedance by multi-meter NG OK
Less than 10Ω Replace Speaker
and Then OK?
More than 3Ω ?
NG
OK
Confirm the speaker OK

harness NG Replace Speaker-Harness
Cut or shorted Then OK?
to the chassis ?
NG
OK
Replace B-PWB OK
then OK ?
Still NG
OK
Replace G-PWB and G-B Harness Finish

29
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3.2 No Sound for Headphone out/Audio out/Opt out
No Sound No Sound
Headphone out / Audio out (Trinity only) Opt out
Check [Settings]
Check
・[Speakers] setting is [TV Speakers]?
・Volume setting is not too small?
・[Digital Audio Out] is [PCM] ?
・[Digital audio out volume] is [Max]?
Big
but
no sound
Replace B-PWB Replace B-PWB
Finish Finish
TV Business Division 30
30
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
6.2 Wireless Network malfunction (1/2)
1) Internal Wireless Network malfunction
Wireless Network
on the TV
No
Error message or no Is the Wi-Fi radio No
scan result appear in the strength too weak Bxx Board
network setting?
or even No signal?
Yes Yes
NG
*1 Hardware defect suspected. Check with another
Go to the next page Wi-Fi/BT module Access Point
OK
Wi-Fi/BT module
31
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
6.2 Wireless Network malfunction (2/2)
*1 From previous page
Check harness NG OK
connection is OK between Connect properly Loose harness
Wi-Fi/BT module and Bxx
OK NG
Change harness NG
Check with another NG
between Bxx board Change Bxx board
Wi-Fi/BT module and Wi-Fi/BT module
OK
OK If Wi-Fi malfunction happens,
• Wi-Fi/BT module
• Harness between Wi-Fi/BT and Bxx
Wi-Fi/BT module Main Harness • Bxx board
are suspected.
32
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2019/03/29 00:51:36 (GMT+09:00)
6.3 Bluetooth malfunction
Voice Remote doesn’t work

Or
Bluetooth Mouse/Keyboard/Controller doesn’t work
Or
Bluetooth Speaker/Headphone/ doesn’t work
Please refer
Voice Remote manual
Home > Settings > OK Check BT antenna OK Or
Bluetooth Settings Connection is OK Bluetooth Mouse/Keyboard/Controller
Can read
Near discoverable Or
Bluetooth Device Bluetooth Speaker/Headphoneoperation manual
NG NG
else
OK Loose BT antenna
Connect properly connection
NG
Check harness NG OK
connection is OK between Connect properly Loose harness
Wi-Fi/BT module and Bxx
OK
NG
Change NG Change harness NG

Between Bxx board Change Bxx board
Wi-Fi//BT module
and Wi-Fi/BT module
OK OK
Wi-Fi/BT module Main Harness

33
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
SECTION 4
SERVICE ADJUSTMENT
When finished the operation of service mode , please AC Plug OFF/ON the TV set
*If you don’t do AC plug OFF/ON, remain the Service Mode App and user can see the Service Mode after RC ON.
4.1 How to Enter Service Mode

From Standby Mode
1. Go to TV standby condition by remote commander.
2. Press “Display or i+ (info)”, “5”, “Volume+” then “TV power” on remote.
3. You can see Service menu on display.
4 Service Mode
Model Information >>
2 Self diagnosis History >>
1 Video / Audio >>
Panel / PQ >>
General Setting >>
Tuner >>
Wi-Fi / BT >>
3
SDB Service Menu >>
[Home]Exit
Remote Commander Service Menu
information)
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
Summary of Service Control
Function The flow of control

Service mode on <Display or i+(info)> <5> <Vol. Up> <Power>
Close Service menu <Home>
Service mode off AC plug OFF
Item up / down <↑> / <↓>
Item select left/right <←> / <→>
Execute <Enter>

35
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
Software Version
1) In Service Mode, select “Model Information”, press “Enter” or → button to enter

Status Information
Main Micro
Service Mode SW Version: PKG1.1.0.03.26.1.00.0
Model NVM Version: 0043 CEI
Model Information >> Boot Version: V1.00000000
PQ Version: 02000001
Self diagnosis History >> Status Information >> AQ Version: AQ2.5030
Video / Audio >> Model Information >> <ex>
exFRC 00.00.00.00
Panel / PQ >> Model Number Setting >> :CameraVID: 0
General Setting >> SERIAL NUMBER EDIT CameraPIC
:CameraFW:
0
0
Tuner >>
<4k BE>
Wi-Fi / BT >> MLFW: SF0.114
SDB Service Menu >> MAFW: SF2.550
ADSP: SF0.201
NDAT: SD2.550
PDAT: SP2.550
BDAT: SD2.550
BCM: SF-------
FDAT: SD0.001
[</>] Set [Home]Exit [</>] Set [Home]Exit UDAT: SD0.000
BDIX: SD2.550
2) Press “Enter” or “BACK” button to return to Service

Mode Service Mode
Self diagnosis History >>
Video / Audio >>
Panel / PQ >>
General Setting >>
Tuner >>
Wi-Fi / BT >>
SDB Service Menu >>
[</>] Set [Home]Exit

36
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Serial Number Edit (1)
1) In “Service Mode”, select “Model

Service Mode
Information” by pressing “↑” or “↓” then Self diagnosis History

Video / Audio
>>
>>
pressing “Enter” or “→” button to enter Panel / PQ

General Setting
>>
>>
inside. Tuner
Wi-Fi / BT
>>
>>
SDB Service Menu >>
2) Select “Serial Number Edit” by pressing “↑” [</>] Set [Home]Exit
or “↓” button then pressing “→” button

3) Press “↑” or “↓” to input numbers
Model
Status Information >>

4) After user input data , press <Enter> Model Number Setting

Serial Number Edit _ _
>>
_ _ _ _ _
• Pop-up dialog appear to confirm input

data correct
• Serial Number can be set ONLY ONCE
5) Press “→” or “←” button to select YES Model
or NO. Select YES if input data is Status Information

Model Information
>>
>>
correct. Select NO if input data is

Model Number Setting >>
Serial Number Edit 9 9 9 9 9 9 9
incorrect. Press <Enter> to save Input Data correct?

answer. Yes No
* The font color of YES/NO is change to black when it is selected. [</>] Set [Home]Exit

37
SYS SET
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Serial Number Edit (2)
Model
If YES is selected, the input data is Status Information

Model Information
>>
>>
saved into EEPROM. SERIAL NUMBER Model Number Setting >> >>
EDIT is grayed out and the serial Serial Number Edit 9999999
number that has been input is

displayed. Operator will not able to
edit anymore.
Model
If NO is selected, the input data is not Status Information

Model Information
>>
>>
saved into EEPROM. The serial number Model Number Setting >>
that has been input is displayed. Serial Number Edit 9 9 9 9 9 9 9
Operator can still edit the Serial Input Data correct?

Number.
Yes No
*The font color of YES/NO is change to black

when it is selected.

38
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
Model Number Setting

1) In “Service Mode”, select “Model
Service Mode Model
Information” by pressing “↑” or “↓” Self diagnosis History >> Status Information >>
then pressing “Enter” or “→” button to Model Information

Video / Audio >> >>
Panel / PQ >> Model Number Setting >>
enter inside. General Setting >> SERIAL NUMBER EDIT

Tuner >>
Wi-Fi / BT >>
2) Select “Model Number Setting” by SDB Service Menu >>
pressing “↑” or “↓” button then

pressing “Enter” or “→” button [</>] Set [Home]Exit [</>] Set [Home]Exit
3) Press “↑” or “↓” arrow key to scroll

Product Name Candidate. (e.g. KD-
65XF9005 CEI) [MODEL_NUMBER_SETTING]
4) Select one Product Name from the list.

After that select “[OK]” and press ____________
“Enter” button.
OK

39
SYS SET
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WB Adjustment (If necessary)
1. In “Panel/PQ” service mode

a. Go to “WB Adjustment” category by “↑” or “↓”.
b. To select “WB Adjustment”, press → button.
c. To change data , press “←” or “→” on remote commander.
Panel / PQ
b. Back <<
WB Adjustment >>
WB/Mura/CUC data transfer >>
c.
Back <<
R WB Gain <[ 0 ]>
a. Service Mode G WB Gain
B WB Gain
<[
<[
0
0
]>
]>
Self diagnosis History >> R WB Offset <[ 0 ]>
Video / Audio >> G WB Offset <[ 0 ]>
Panel / PQ >> B WB Offset <[ 0 ]>
General Setting >>
Tuner >>
Wi-Fi / BT >>
SDB Service Menu >> [</>] Set [Home]Exit

40
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
WB/Mura/CUC data transfer (w/o SK )
Please apply Main board or panel is replaced.

a. Go to “WB/Mura/CUC data transfer” category by “↑” or “↓”.
b. To select “WB/Mura/CUC data transfer”, press → button.
Back <<
WB / Gamma data transfer <[ 0.Soc to T-con ]>
Mura data transfer <[ 0.Soc to T-con ]>
Panel / PQ CUC data transfer <[ 0.Soc to T-con ]>
Back <<
Start
WB Adjustment >>
WB/Mura/CUC data transfer >>
2. In “WB/Mura/CUC data transfer”

Service Mode
[</>] Set [Home]Exit a. Select “WB/Gamma data transfer” by pressing “↑”
or “↓” on remote commander .
Self diagnosis History >> b. To change the items, press “←” or “→” on remote
Video / Audio >>
Panel / PQ >> commander and press “Enter” button.
General Setting
Tuner
>>
>> Selectable items are:
Wi-Fi / BT >>  0. SoC to T-con
SDB Service Menu >>
 1. T-con to SoC
 2. Not action
c. Similarly, to select the items in Mura and CUC data.
d. Select “[start]” and press “Enter” button to start
transfer.

41
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
WB data transfer (SK only)
Please apply Main board or panel is replaced.

a. Go to “WB/Mura/CUC data transfer” category by “↑” or “↓”.
b. To select “WB/Mura/CUC data transfer”, press → button.
2. In “WB/Mura/CUC data transfer”

a. Select “WB/Gamma data transfer” by pressing “↑”
or “↓” on remote commander .
b. To change the items, press “←” or “→” on remote
commander and press “Enter” button.
Selectable items are:
 0. SoC to T-con
 1. T-con to SoC
 2. No action
c. “Mura data transfer” and “CUC data transfer” are also
displayed on the menu, but Mura and CUC function
do not work on CR model. Please skip these items by
pressing “↓” on remote commander .
d. Select “[start]” and press “Enter” button to start
transfer.

42
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
HDD Performance Check (EU only)

HDD Performance Check (EU only)
1) In “Service Mode”, select Service Mode General Setting
“General Setting” by Model Information >> Back <<
pressing “↑” or “↓” then

Self diagnosis History >> Aging mode <[ Off ]>
Video / Audio >> Ship Confirm >>
pressing “Enter” or “→” Panel / PQ >> HDD Performance Ch >>
button to enter inside. General Setting
Tuner
>>
>>
AAA
Update CI+ Credent
>>
>>
Wi-Fi / BT >> ECS_Enable <[ Off ]>
SDB Service Menu >> SCART RGB VREF <[ Auto ]>
2) Select “HDD Performance
check ” by pressing “↑”
or “↓” then pressing [</>] Set [Home]Exit [</>] Set [Home]Exit
“Enter” or “→” button to

enter inside.
HDD Performance Check HDD Performance Check
<[ ]>
3) A message "Please wait Please wait… Result <[ NG ]>
..." is displayed during Back <<
performance check
processing.
4) Result OK or NG will be
displayed after [</>] Set [Home]Exit [</>] Set [Home]Exit
performance of HDD is
checked

43
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
HDD Re-Register (EU Only)

HDD Re-Register (EU Only)
Service Mode General Setting

1) In “Service Mode”, select Model Information >> Back <<
“General Setting” by Self diagnosis History

Video / Audio
>>
>>
Aging mode
Ship Confirm
<[ Off
>>
]>
pressing “↑” or “↓” then Panel /

PQ
General Setting
>>
>>
HDD Performance Ch
AAA
>>
>>
pressing “Enter” or “→” Tuner
Wi-Fi / BT
>>
>>
Update CI+ Credent
ECS_Enable <[
>>
Off ]>
button to enter inside. SDB Service Menu >> SCART RGB VREF <[ Auto ]>
[</>] Set [Home]Exit [</>] Set [Home]Exit

2) Select “AAA” by pressing
“↑” or “↓” then pressing
“Enter” or “→” button to HDD Re-Register
enter inside.
Result <[ NG ]>
Back <<
3) Result OK or NG will be
displayed after HDD re-
registration is
succeed/failed [</>] Set [Home]Exit

44
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
SECTION 5
DIAGRAMS
5.1 Block Diagram Some control lines are left out.
Video signal HS7 RGBW LEDs Center Key

* depend on destinations. Audio signal
Light Sens. L/R Keys
Control Bus
IR Rx
* IR In
BM2A19 board Panel
* BCAS/CI Flash
eMMC
16GB Power Micro
Vx1 16-lane Tcon
* RF (STM8S103F2U6) 4K/120p (V19)
Test point Video out I2C

EEPROM
DDR3 (Panel ID)
DDCs
DDR3 1Gib x 4
Composite 4Gib x 5
Vx1 8-lane (Video)
CEC
Vx1 4-lane (Graphics) 4K
UART
BE
(IC4000)
Main
6G
Gx board
HDMI
SoC (PSU)
3G(IC1000) I2C
4-ch (2.0-ch)
USB3.0
I2S I2S D-Amp. Actuator
(TAS5760) + SP
SP
SP
USB2.0 SP
Temp Sensor
(I2C)
Ethernet
S/PDIF
Optical S/PDIF
Out
HP/Line Out
UART WiFi/BT
IRB Micro (J20H088.00)
* IR Blaster (S3F80P5X9R) USB HS
* RS232C UART
45
SYS SET
SK55_Connecti ng_Di agram
Key(3M-P) CN203 CN5201 CN5
HUS_GND 1 15 #30 BM2A Board GND 1 51 GND
HUS_KEY_AD 2 12 #30 VBTX7P 2 50 RX7_P
T-CON board
HUS_POWER_KEY 3 14 #30 VBTX7N 3 49 RX7_N
1- 474- 647- 11 1- 821- 900- 11 GND 4 48 GND
JAM SZ15- 03WLR JAM SZ15- 03HGR VBTX6P 5 47 RX6_P
VBTX6N 6 46 RX6_N
GND 7 45 GND
CN231 VBTX5P 8 44 RX5_P
7 1 WI FI _STBY_3. 3V VBTX5N 9 43 RX5_N
14 2 X_WI FI _BT_RST GND 10 FLEXIBLE FLAT 42 GND
1 3 SC_STBY_3. 3V VBTX4P 11 41 RX4_P
13 4 X_WI FI _WAKEUP VBTX4N 12 CABLE 51P 40 RX4_N
15 5 WI FI _GND GND 13 39 GND
191290511
12 6 X_BT_WAKEUP VBTX3P 14 38 RX3_P
9 7 WI FI _GND VBTX3N 15 191291111 37 RX3_N
NC 8 3D_LR GND 16 36 GND
2019/03/29 00:51:36 (GMT+09:00)
8 9 WI FI _GND VBTX2P 17 35 RX2_P

NC 10 X_BT_WAKE2 VBTX2N 18 34 RX2_N
Harness Assy (MAIN) 2 12 KEY_AD VBTX1P 20 32 RX1_P
197261911 2 13 5V_MAI N VBTX1N 21 31 RX1_N
CN001 3 14 POWER_KEY GND 22 30 GND
HS7 STBY3. 3V 1 3 #30 1 15 WI FI _GND VBTX0P 23 29 RX0_P
5V_MAI N 2 13 #30 11 16 SC_OPT_SENSE VBTX0N 24 28 RX0_N
GND 3 17 #30 3 17 SC_GND GND 25 27 GND
LED_AMBER 4 20 #30 12 18 SC_SI RCS VBTXLOCKN0 26 26 LOCKN
LED_PWM_W 5 22 #30 10 19 SC_MAI N_3. 3V VBTXHTPDN0 27 25 HTPDN
LEY_STBY_PWM_R 6 28 #30 4 20 SC_LED_AMBER GND 28 51pin FFC 24 GND
LED_STBY_PWM_B 7 26 #30 9 21 SC_GND GND(AGING_MODE) 29 23 AGP1
LED_STBY_PWM_G 8 24 #30 5 22 SC_LED_PWM_W NC 30 22 AGP0
GND 9 21 #30 NC 23 KEY_GND NC/WP 31 21 nWP
MAI N_3. 3V 10 19 #30 8 24 SC_LED_PWM_G WP/EVD0_DET 32 20 EVDD_DET
OPT_SENSE 11 16 #30 NC 25 (TS_SCL) SCL/SCL2 33 19 I 2C-SCL2
SI RCS 12 18 #30 7 26 SC_LED_PWM_B SDA/SDA2 34 18 I 2C-SDA2
1- 821- 139- 11 1- 821- 126- 11 3 27 TS_GND 3D_EN/PANEL_DET 35 17 GND
JAM SYT10- 12WS SYT10- 12HG 6 28 SC_LED_PWM_R 3D_SYNC_IN/NC 36 16 Dat a f ormat 0
2 29 TS_TEMP(TS_SDA) 3D_SYNC_OUT/NC 37 15 Dat a f ormat 1
1 30 TS_MAI N_3. 3V GND/SCL1 38 14 I 2C-SCL1
1- 819- 455- 11 1- 818- 693- 22 PANEL_DET/SDA1 39 13 I 2C-SDA1
USB Cabl e SHLDP- 30V- S- 1 (B) JST SM30B- SHLDS- GANF- 1- TF(LF)(SN) GND/ERROR DET 40 12 ERROR DETECTI ON
Wifi/BT GND 15 5 #30 GND/AC_DET 41 11 AC_DET
5.2 Connector Diagram SK 55’’
RST_L 14 2 #30 GND/GB&OFF AS DONE 42 10 JB & OFF RS Done

WOW_L 13 4 #30 NC 43 9 NC
FY17 WOBT1_L 12 6 #30 NC/12V 44 8 NC
WOBT2_L 11 NC #30 CN230 NC/12V 45 7 NC
VSYNC 10 NC #30 USB 6 1 WI FI _STBY_3. 3V （VBUS) NC/12V 46 6 NC
GND 9 7 #30 USB 3 2 WI FI _USB_M (D-) NC/12V 47 5 NC
GND 8 9 #30 USB 2 3 WI FI _USB_P (D+) NC/12V 48 4 NC
VCC 7 1 #30 USB NC 4 NC (I D) NC/12V 49 3 NC
VCC 6 1 1 RED#28 USB 5 5 WI FI _STBY_3. 3V (GND) NC/12V 50 2 NC
VCC 5 5 1 BLK#28 USB 1 Shel l WI FI _GND NC/12V 51 1 NC
GND 4 11 #30 1- 844- 049- 11 1- 842- 546- 22, IPEX
DM 3 2 1 WHT#28 ACON u- USB Pl ug SMK CSS5305- 6H02E or 1- 844- 527- 11, Mol ex JAE/FI- RE51S- HF
DP 2 3 1 GRN#28 FFC Di r ect Connect or : IPEX
GND 1 Shel l 1 Shi el d
1- 844- 754- 11
JAM STA12- 15WH- ET (JAM) STA12- 15HG
CN5200 CN7
NC/Emergency Update 1 41 Emergency Updat e
NC 2 40 ON_RF
BT Antena NC/QSMEN 3 39 QSMEN
NC/Vx1 Byte Sel ect 4 38 Vx1 Byt e Sel ect
SPI_CS 5 37 NC
SPI_CK 6 FLEXIBLE FLAT 36 NC
SPI_EN_B 7 CABLE 41P 35 NC
G812 Board NC 8 191288811 34 NC
NC 9 33 NC
191289411
NC 10 32 NC
NC 11 31 NC
VCA 12 30 NC
BUS_SW 13 29 NC
SPI_DI 14 28 NC
CN6601 SPI_DO 15 27 NC
1-842-551-11 CN6402 SPI_EN_A 16 26 NC
SJM20-28WLB/JAM 1-844-784-11 GND 17 25 GND
#22 15 28 EVDD_24V SJM20-20WLB/JAM JAM SJM20-20HG VBTX15P 18 24 RX15_P
#22 14 27 EVDD_24V 1-844-798-11 CN400 VBTX15N 19 23 RX15_N
#22 13 26 EVDD_24V REG12V 20 8 #22 #22 13 20 GND GND 20 22 GND
#22 12 25 EVDD_24V REG12V 19 7 #22 #22 16 19 POWER AU VBTX14P 21 21 RX14 P
#22 11 24 EVDD_24V REG12V 18 6 #22 #22 12 18 GND VBTX14N 22 41pin FFC 20 RX14 N
#22 10 23 EVDD_24V REG12V 17 5 #22 #22 15 17 POWER AU GND 23 19 GND
#22 9 22 EVDD_24V REG12V 16 19 #22 Harness Assy (PWR) #26 4 16 AC OFF DET VBTX13P 24 18 RX13 P
#22 8 21 EVDD_24V REG12V 15 17 #22 197262011 #22 14 15 POWER AU VBTX13N 25 17 RX13 N
20 NC REG12V 14 15 #22 #26 2 14 BL ERR GND 26 16 GND
#22 7 19 EVDD_GND GND 13 20 #22 #26 3 13 BL ON/TCON 24 ON VBTX12P 27 15 RX12 P
#22 6 18 EVDD_GND GND 12 18 #22 #26 1 12 TCON ON/TCON 12 ON VBTX12N 28 14 RX12 N
#22 5 17 EVDD_GND GND 11 NC #26 5 11 POWER ON GND 29 13 GND
#22 4 16 EVDD_GND GND 10 4 #22 NC 10 NC VBTX11P 30 12 RX11 P
#22 3 15 EVDD_GND GND 9 3 #22 #22 6 9 STBY 3. 3V VBTX11N 31 11 RX11 N
#22 2 14 EVDD_GND GND 8 2 #22 #22 20 8 REG 12V GND 32 10 GND
#22 1 13 EVDD_GND GND 7 1 #22 #22 19 7 REG 12V VBTX10P 33 9 RX10 P
NC 12 TCON_12V STBY 6 9 #22 #22 18 6 REG 12V VBTX10N 34 8 RX10 N
NC 11 TCON_12V POWER_ON 5 11 #26 #22 17 5 REG 12V GND 35 7 GND
NC 10 TCON_12V AC_OFF_DET 4 16 #26 #22 10 4 GND VBTX9P 36 6 RX9 P
#22 9 9 TCON_12V TCON_24_ON 3 13 #26 #22 9 3 GND VBTX9N 37 5 RX9 N
#22 8 8 TCON_12V BL_ERR 2 14 #26 #22 8 2 GND GND 38 4 GND
#22 7 7 TCON_12V TCON_12_ON 1 12 #26 #22 7 1 GND VBTX8P 39 3 RX8 P
#22 6 6 TCON_GND 1- 843- 150- 11 1- 843- 151- 11 VBTX8N 40 2 RX8_N
#22 5 5 TCON_GND SFP79-02WLB/JAM PBDP- 20V- S JST SM20B- PBDSS- TF GND 41 1 GND
#22 4 4 TCON_GND CN6101 1- 843- 699- 12, IPEX
#22 3 3 TCON_GND 1-822-908-11 or 1- 844- 642- 11, Mol ex JAE/FI- RE41S- HF
NC 2 TCON_GND AC-N 1 HF507S- 41- 72
NC 1 TCON_GND AC-L 2
JAM SJM20- 28HG
AC Cord CN5000
1- 842- 598- 11 GND 1
N. C(OPEN) 2
N. C(OPEN) 3
LD_ERR_DET 4
N. C(OPEN) 5
N. C(OPEN) 6
250A1-HP-H02M 250A1-HS-H02M(WT) N. C(OPEN) 7
EXCITER_L EX- 1 6 #22 N. C(OPEN) 8
EX＋ 2 5 #22 N. C(OPEN) 9
TM_RDY_MON 10
N. C(OPEN) 11
N. C(OPEN) 12
250A1-HP-H02M 250A1-HS-H02M(WT) P_SENS_MON 13
EXCITER_R EX- 1 7 #22 CN3203 TM_DRV_EMIT 14
Connector Assy 12P
EX+ 2 8 #22 1 1 WF_LP TM_SPI_SYNC 15
197262111
2 2 WF_LN GND 16
2 3 WF_RN N. C(OPEN) 17
1 4 WF_RP N. C(OPEN) 18
2 5 EXCITER_LP N. C(OPEN) 19
SP_L L+ (Faston # 187) 1 1 #22 1 6 EXCITER_LN N. C(OPEN) 20
1 7 EXCITER_RN GND 21
L- (Faston #110) 2 2 #22 2 8 EXCITER_RP TM_DRV_SPI_MOSI_00 22
1-842-595-11 1-842-568-12 TM_DRV_SPI_MISO_00 23
PBVP-08V-S JST SM08B-PBVSS-TB(LF)(SN) TM_DRV_SPI_SCK_00 24
TM_DRV_SPI_NSS_00 25
GND 26
SP_R R+ (Faston # 187) 1 4 #22 N. C(OPEN) 27
SA_MODE 28
R- (Faston # 110) 2 3 #22 N. C(OPEN) 29
BL_ON 30
1- 843- 858- 71
CN8
NC 1 GND
NC 2 GND
#22 3 3 GND
#22 4 4 GND
#22 5 5 GND
#22 6 6 GND
#22 7 7 VDD_12V
#22 8 8 VDD
#22 9 9 VDD
NC 10 VDD
NC 11 VDD
Connector Assy 28P NC 12 VDD
197265811 NC 13 NC
NC 14 NC
Yeonho Yeonho
20022HS- 14B2 20022WR – H14B2
1- 844- 572- 21
CN6
#22 13 1 EVSS
#22 14 2 EVSS
#22 15 3 EVSS
#22 16 4 EVSS
#22 17 5 EVSS
#22 18 6 EVSS
#22 19 7 EVSS_GND
#22 21 8 EVDD
#22 22 9 EVDD
#22 23 10 EVDD
#22 24 11 EVDD
#22 25 12 EVDD
#22 26 13 EVDD
#22 27 14 EVDD
#22 28 15 EVDD_22V
Yeonho Yeonho
20022HS- 15B2(BK) 20022WR – H15B2(BK)
1- 844- 573- 11
46
SYS SET
SK65_Connecti ng_Di agram
Key(3M-P) CN203 CN5201 CN5
HUS_GND 1 15 #30 BM2A Board GND 1 51 GND
HUS_KEY_AD 2 12 #30 VBTX7P 2 50 RX7_P
T-CON board
HUS_POWER_KEY 3 14 #30 VBTX7N 3 49 RX7_N
1- 474- 647- 11 1- 821- 900- 11 GND 4 48 GND
JAM SZ15- 03WLR JAM SZ15- 03HGR VBTX6P 5 47 RX6_P
VBTX6N 6 46 RX6_N
GND 7 45 GND
CN231 VBTX5P 8 44 RX5_P
7 1 WI FI _STBY_3. 3V VBTX5N 9 43 RX5_N
14 2 X_WI FI _BT_RST GND 10 FLEXIBLE FLAT 42 GND
1 3 SC_STBY_3. 3V VBTX4P 11 41 RX4_P
13 4 X_WI FI _WAKEUP VBTX4N 12 CABLE 51P 40 RX4_N
191290511
12 6 X_BT_WAKEUP VBTX3P 14 38 RX3_P
9 7 WI FI _GND VBTX3N 15 191291111 37 RX3_N
NC 8 3D_LR GND 16 36 GND
2019/03/29 00:51:36 (GMT+09:00)
8 9 WI FI _GND VBTX2P 17 35 RX2_P

NC 10 X_BT_WAKE2 VBTX2N 18 34 RX2_N
Harness Assy (MAIN) 2 12 KEY_AD VBTX1P 20 32 RX1_P
197261911 2 13 5V_MAI N VBTX1N 21 31 RX1_N
CN001 3 14 POWER_KEY GND 22 30 GND
HS7 STBY3. 3V 1 3 #30 1 15 WI FI _GND VBTX0P 23 29 RX0_P
5V_MAI N 2 13 #30 11 16 SC_OPT_SENSE VBTX0N 24 28 RX0_N
GND 3 17 #30 3 17 SC_GND GND 25 27 GND
LED_AMBER 4 20 #30 12 18 SC_SI RCS VBTXLOCKN0 26 26 LOCKN
LED_PWM_W 5 22 #30 10 19 SC_MAI N_3. 3V VBTXHTPDN0 27 25 HTPDN
LEY_STBY_PWM_R 6 28 #30 4 20 SC_LED_AMBER GND 28 51pin FFC 24 GND
LED_STBY_PWM_B 7 26 #30 9 21 SC_GND GND(AGING_MODE) 29 23 AGP1
LED_STBY_PWM_G 8 24 #30 5 22 SC_LED_PWM_W NC 30 22 AGP0
GND 9 21 #30 NC 23 KEY_GND NC/WP 31 21 nWP
MAI N_3. 3V 10 19 #30 8 24 SC_LED_PWM_G WP/EVD0_DET 32 20 EVDD_DET
OPT_SENSE 11 16 #30 NC 25 (TS_SCL) SCL/SCL2 33 19 I 2C-SCL2
SI RCS 12 18 #30 7 26 SC_LED_PWM_B SDA/SDA2 34 18 I 2C-SDA2
1- 821- 139- 11 1- 821- 126- 11 3 27 TS_GND 3D_EN/PANEL_DET 35 17 GND
JAM SYT10- 12WS SYT10- 12HG 6 28 SC_LED_PWM_R 3D_SYNC_IN/NC 36 16 Dat a f ormat 0
2 29 TS_TEMP(TS_SDA) 3D_SYNC_OUT/NC 37 15 Dat a f ormat 1
1 30 TS_MAI N_3. 3V GND/SCL1 38 14 I 2C-SCL1
1- 819- 455- 11 1- 818- 693- 22 PANEL_DET/SDA1 39 13 I 2C-SDA1
USB Cabl e SHLDP- 30V- S- 1 (B) JST SM30B- SHLDS- GANF- 1- TF(LF)(SN) GND/ERROR DET 40 12 ERROR DETECTI ON
Wifi/BT GND 15 5 #30 GND/AC_DET 41 11 AC_DET
5.2 Connector Diagram SK 65’’
RST_L 14 2 #30 GND/GB&OFF AS DONE 42 10 JB & OFF RS Done

WOW_L 13 4 #30 NC 43 9 NC
FY17 WOBT1_L 12 6 #30 NC/12V 44 8 NC
WOBT2_L 11 NC #30 CN230 NC/12V 45 7 NC
VSYNC 10 NC #30 USB 6 1 WI FI _STBY_3. 3V （VBUS) NC/12V 46 6 NC
GND 9 7 #30 USB 3 2 WI FI _USB_M (D-) NC/12V 47 5 NC
GND 8 9 #30 USB 2 3 WI FI _USB_P (D+) NC/12V 48 4 NC
VCC 7 1 #30 USB NC 4 NC (I D) NC/12V 49 3 NC
VCC 6 1 1 RED#28 USB 5 5 WI FI _STBY_3. 3V (GND) NC/12V 50 2 NC
VCC 5 5 1 BLK#28 USB 1 Shel l WI FI _GND NC/12V 51 1 NC
GND 4 11 #30 1- 844- 049- 11 1- 842- 546- 22, IPEX
DM 3 2 1 WHT#28 ACON u- USB Pl ug SMK CSS5305- 6H02E or 1- 844- 527- 11, Mol ex JAE/FI- RE51S- HF
DP 2 3 1 GRN#28 FFC Di r ect Connect or : IPEX
GND 1 Shel l 1 Shi el d
1- 844- 754- 11
JAM STA12- 15WH- ET (JAM) STA12- 15HG
CN5200 CN7
NC/Emergency Update 1 41 Emergency Updat e
NC 2 40 ON_RF
BT Antena NC/QSMEN 3 39 QSMEN
NC/Vx1 Byte Sel ect 4 38 Vx1 Byt e Sel ect
SPI_CS 5 37 NC
SPI_CK 6 FLEXIBLE FLAT 36 NC
SPI_EN_B 7 CABLE 41P 35 NC
G812 Board NC 8 191288811 34 NC
NC 9 33 NC
191289411
NC 10 32 NC
NC 11 31 NC
VCA 12 30 NC
BUS_SW 13 29 NC
SPI_DI 14 28 NC
CN6601 SPI_DO 15 27 NC
1-842-551-11 CN6402 SPI_EN_A 16 26 NC
SJM20-28WLB/JAM 1-844-784-11 GND 17 25 GND
#22 15 28 EVDD_24V SJM20-20WLB/JAM JAM SJM20-20HG VBTX15P 18 24 RX15_P
#22 14 27 EVDD_24V 1-844-798-11 CN400 VBTX15N 19 23 RX15_N
#22 13 26 EVDD_24V REG12V 20 8 #22 #22 13 20 GND GND 20 22 GND
#22 12 25 EVDD_24V REG12V 19 7 #22 #22 16 19 POWER AU VBTX14P 21 21 RX14 P
#22 11 24 EVDD_24V REG12V 18 6 #22 #22 12 18 GND VBTX14N 22 41pin FFC 20 RX14 N
#22 10 23 EVDD_24V REG12V 17 5 #22 #22 15 17 POWER AU GND 23 19 GND
#22 9 22 EVDD_24V REG12V 16 19 #22 Harness Assy (PWR) #26 4 16 AC OFF DET VBTX13P 24 18 RX13 P
#22 8 21 EVDD_24V REG12V 15 17 #22 197262011 #22 14 15 POWER AU VBTX13N 25 17 RX13 N
20 NC REG12V 14 15 #22 #26 2 14 BL ERR GND 26 16 GND
#22 7 19 EVDD_GND GND 13 20 #22 #26 3 13 BL ON/TCON 24 ON VBTX12P 27 15 RX12 P
#22 6 18 EVDD_GND GND 12 18 #22 #26 1 12 TCON ON/TCON 12 ON VBTX12N 28 14 RX12 N
#22 5 17 EVDD_GND GND 11 NC #26 5 11 POWER ON GND 29 13 GND
#22 4 16 EVDD_GND GND 10 4 #22 NC 10 NC VBTX11P 30 12 RX11 P
#22 3 15 EVDD_GND GND 9 3 #22 #22 6 9 STBY 3. 3V VBTX11N 31 11 RX11 N
#22 2 14 EVDD_GND GND 8 2 #22 #22 20 8 REG 12V GND 32 10 GND
#22 1 13 EVDD_GND GND 7 1 #22 #22 19 7 REG 12V VBTX10P 33 9 RX10 P
NC 12 TCON_12V STBY 6 9 #22 #22 18 6 REG 12V VBTX10N 34 8 RX10 N
NC 11 TCON_12V POWER_ON 5 11 #26 #22 17 5 REG 12V GND 35 7 GND
NC 10 TCON_12V AC_OFF_DET 4 16 #26 #22 10 4 GND VBTX9P 36 6 RX9 P
#22 9 9 TCON_12V TCON_24_ON 3 13 #26 #22 9 3 GND VBTX9N 37 5 RX9 N
#22 8 8 TCON_12V BL_ERR 2 14 #26 #22 8 2 GND GND 38 4 GND
#22 7 7 TCON_12V TCON_12_ON 1 12 #26 #22 7 1 GND VBTX8P 39 3 RX8 P
#22 6 6 TCON_GND 1- 843- 150- 11 1- 843- 151- 11 VBTX8N 40 2 RX8_N
#22 5 5 TCON_GND SFP79-02WLB/JAM PBDP- 20V- S JST SM20B- PBDSS- TF GND 41 1 GND
#22 4 4 TCON_GND CN6101 1- 843- 699- 12, IPEX
#22 3 3 TCON_GND 1-822-908-11 or 1- 844- 642- 11, Mol ex JAE/FI- RE41S- HF
NC 2 TCON_GND AC-N 1 HF507S- 41- 72
NC 1 TCON_GND AC-L 2
JAM SJM20- 28HG
AC Inlet CN5000
1- 842- 598- 11 GND 1
N. C(OPEN) 2
N. C(OPEN) 3
LD_ERR_DET 4
N. C(OPEN) 5
N. C(OPEN) 6
250A1-HP-H02M 250A1-HS-H02M(WT) N. C(OPEN) 7
EXCITER_L EX- 1 6 #22 N. C(OPEN) 8
EX＋ 2 5 #22 N. C(OPEN) 9
TM_RDY_MON 10
N. C(OPEN) 11
N. C(OPEN) 12
250A1-HP-H02M 250A1-HS-H02M(WT) P_SENS_MON 13
EXCITER_R EX- 1 7 #22 CN3203 TM_DRV_EMIT 14
Connector Assy 12P
EX+ 2 8 #22 1 1 WF_LP TM_SPI_SYNC 15
197262111
2 2 WF_LN GND 16
2 3 WF_RN N. C(OPEN) 17
1 4 WF_RP N. C(OPEN) 18
2 5 EXCITER_LP N. C(OPEN) 19
SP_L L+ (Faston # 187) 1 1 #22 1 6 EXCITER_LN N. C(OPEN) 20
1 7 EXCITER_RN GND 21
L- (Faston #110) 2 2 #22 2 8 EXCITER_RP TM_DRV_SPI_MOSI_00 22
1-842-595-11 1-842-568-12 TM_DRV_SPI_MISO_00 23
PBVP-08V-S JST SM08B-PBVSS-TB(LF)(SN) TM_DRV_SPI_SCK_00 24
TM_DRV_SPI_NSS_00 25
GND 26
SP_R R+ (Faston # 187) 1 4 #22 N. C(OPEN) 27
SA_MODE 28
R- (Faston # 110) 2 3 #22 N. C(OPEN) 29
BL_ON 30
1- 843- 858- 71
CN8
NC 1 GND
NC 2 GND
#22 3 3 GND
#22 4 4 GND
#22 5 5 GND
#22 6 6 GND
#22 7 7 VDD_12V
#22 8 8 VDD
#22 9 9 VDD
NC 10 VDD
NC 11 VDD
Connector Assy 28P NC 12 VDD
197265811 NC 13 NC
NC 14 NC
Yeonho Yeonho
20022HS- 14B2 20022WR – H14B2
1- 844- 572- 21
CN6
#22 13 1 EVSS
#22 14 2 EVSS
#22 15 3 EVSS
#22 16 4 EVSS
#22 17 5 EVSS
#22 18 6 EVSS
#22 19 7 EVSS_GND
#22 21 8 EVDD
#22 22 9 EVDD
#22 23 10 EVDD
#22 24 11 EVDD
#22 25 12 EVDD
#22 26 13 EVDD
#22 27 14 EVDD
#22 28 15 EVDD_22V
Yeonho Yeonho
20022HS- 15B2(BK) 20022WR – H15B2(BK)
1- 844- 573- 11
47
SYS SET
On Working Table
2019/03/29 00:51:36 (GMT+09:00)
SECTION 6
SET HANDLING
Caution
• Put soft & clean sheet on the table.
• Be careful to dust, scrap, screw on table.
(There are risks of scratches on screen surface.)
• One-man handling is prohibited.
• Don’t Slip the panel on table
OK Soft & Clean Sheet (EPE/PE-FM/etc)

No-Dust/Scrap/Screw/etc
2019/3/25 48 48
SYS SET
Lifting up (OK)
2019/03/29 00:51:36 (GMT+09:00)
OK
Hold side and bottom center.

Holding positions are as follows.
Lift up to vertical position
Holding Positions like above picture.
Top
<Position>
Top side from mid. <Position>
Around Stand recess
Holding
Positions
Bottom
2019/3/25 49 49
SYS SET
Lifting up (NG)
2019/03/29 00:51:36 (GMT+09:00)
NG NG
Don’t hold around corner.

Not RC area is NG
2019/3/25 50 50
SYS SET
Moving face down and face up panel (NG)
2019/03/29 00:51:36 (GMT+09:00)
Don’t arrow to carry panel on face down and face up condition.
NG NG
NG NG
2019/3/25 51 51
SYS SET
Holding on Vertical Position & Moving
2019/03/29 00:51:36 (GMT+09:00)
OK NG NG
Don’t catch frame by finger. Don’t push display by finger.
NG NG
OK
Don’t grab 4 corner Don’t push display by finger.
2019/3/25 52 52
SYS SET
Holding on Vertical Position & Moving
2019/03/29 00:51:36 (GMT+09:00)
OK
NG
NG
Don’t grab under terminal
Don’t grab stand recess
2019/3/25 53 53
SYS SET
2019/03/29 00:51:36 (GMT+09:00)
Sony EMCS (M) Sdn. Bhd.

English
9-888-769-01 SVPM © 2019.04
information)
SYS SET
2019/07/25 23:47:54 (GMT+09:00)
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
Service Procedure for Panel, Board

and Software Change / Upgrade
Version Date Subject GN5TR CHASSIS
1 2019.07 1st Issue. SN/SNH/SK Segment
9-888-775-01
SYS SET
2019/07/25 23:47:54 (GMT+09:00)
TABLE OF CONTENTS
Section Title Page
1. NOTES
1-1. Replacing Service Parts for GN5TR Series …………………………………….…. 3
1-2. USB Memory Format ......…………….................................................................. 3
1-3. USB Update file Preparation ..............…………….............................................. 4
2-1. Service Procedure for B Board Replacement (LCD Model) ..................................... 5
2-2. Service Procedure for B Board Replacement (O-LED Model) ................................. 6
3-1. Service Procedure for T-Con Replacement (LCD Model only) ................................. 7
4-1. Service Procedure for Panel Module Replacement (LCD Model) ............................ 8
4-2. Service Procedure for Panel Module Replacement (O-LED Model) ......................... 9
Appendix ........................................................................................................................... 10
2
SYS SET
2019/07/25 23:47:54 (GMT+09:00)
SECTION 1
NOTES
1-1. Replacing Service Parts for GN5TR Series 1-2. USB Memory Format.
1. After replacing the B** board, Panel, or T-Con you need to upgrade 1. There is no special restriction on USB memory. If you connect the USB
Software by using the USB memory. (Upgrade Software even if replacing memory to the computer and it is recognized , you can use it.
the Panel only.) 2. The USB memory should be formatted in FAT32.
2. Before upgrading Software, be sure to disconnect all cables.
3. After upgrading the version, you need to confirm the NVM Version, Model
Name, Software version and Serial Number from the Service menu.
(Incorrect settings affect the set's capabilities.)
4. When upgrading Software, be sure to download the most recent version.
(If the version of Software already on the repair board is newer than the
version of Software for upgrade, Software is not upgraded.)
Remark : List of (B** Board); please refer to each segment Service

Manual for details.
USB recommendation:
USB media must be Sony product
And the capacity must more than
2GB.
USB Format
3
SYS SET
2019/07/25 23:47:54 (GMT+09:00)
1-3. USB Update file Preparation

[Making procedure]
1. Get a dtvota file for upgrade.
2. Extract dtvota file. (e.g. sony_dtvota_****_**********_***.zip)
*** may differ depend on the destination.
3. Confirm file name. (e.g. sony_dtv************_********_********.pkg)
4. Copy the file under root directory of USB device.
Note: The upgrade will not be performed if name of the file is modified.
sony_dtvota_****_**********_***.zip
Extract
sony_dtv0FA60A0AA0AA_00004200_01002861000001.pkg
Note: Recommend to use USB Port 2 or 3 for software update.
4
SYS SET
2019/07/25 23:47:54 (GMT+09:00)
2-1. Service Procedure for B-Board Replacement ( LCD model )
B board replacement
Update to the latest software
version
Please refer to Note1 and 2.
When USB is inserted, TV will judge
After AC Plug-in, wait for 30sec if the update is necessary or not
then turn on TV by power key on
TV or remote commander.
8
<Case1> Enter Service Mode

Panel : No Picture on screen
Check Panel and Smart SMART CORE LED : Amber & Green blinking / White Lit
Core condition.
Is it the Case1 or Case2 ? 4 Serial Number Edit
<Case2> 5 ※ HDD Re-Register 6 WB/Gamma data transfer

Panel : Picture appear on screen
SMART CORE LED : White Lit Update to the latest software version ※JP and AEP models only
6 Mura data transfer

Note1:
*Remove all signal connection.
(antenna, external input, ether cable, etc) Enter Service Mode
*Insert the USB memory. SMART CORE LED will After TV goes to STBY status by remote
change to white blinking indicate the software update commander, please input the sequence 6 CUC data transfer
is in progress. (four key described below) by RC within
*After complete upgrade, TV will reboot in 2 condition 15s (UC) or 1 minute (other destination).
below depending on destination: “Info (i+)” + “5” + “Volume Up” + “Power”
[BRA & COL] STBY status. Press “Power” key to turn on Reconfirm Software version , NVM
TV version, Model name and Serial Number
[Other destination] TV turns on. by Service mode
*Disconnect the USB memory.
Note2: 3 Model Number setting
For a success of software update, it will take 15~20
min/time. Turn off the TV by remote power key
Do not turn off TV while updating software. then reboot the set (AC OFF wait 10sec
If older software package version is used, software AC Off. Wait 10s then AC then AC plug-in) , turn on the TV by
cannot be update. TV will reboot and turn on again. Plug-in. remote power key
5
SYS SET
2019/07/25 23:47:54 (GMT+09:00)
2-1. Service Procedure for B-Board Replacement (O-LED model )
B board replacement
Update to the latest software
version
When USB is inserted, TV will judge
After AC Plug-in, wait for 30sec if the update is necessary or not
8
<Case1> Enter Service Mode

Panel : No Picture on screen
Check Panel and Smart SMART CORE LED : Amber & Green blinking / White Lit
Core condition.
Is it the Case1 or Case2 ? 4 Serial Number Edit
<Case2> 5 ※ HDD Re-Register 6 WB/Gamma data transfer

Panel : Picture appear on screen
SMART CORE LED : White Lit Update to the latest software version ※JP and AEP models only
Note1:
(antenna, external input, ether cable, etc) Enter Service Mode
*Insert the USB memory. SMART CORE LED will After TV goes to STBY status by remote
change to white blinking indicate the software update commander, please input the sequence
is in progress. (four key described below) by RC within
*After complete upgrade, TV will reboot in 2 condition 15s (UC) or 1 minute (other destination).
below depending on destination: “Info (i+)” + “5” + “Volume Up” + “Power”
[BRA & COL] STBY status. Press “Power” key to turn on Reconfirm Software version , NVM
TV version, Model name and Serial Number
[Other destination] TV turns on. by Service mode
Note2: 3 Model Number setting
If older software package version is used, software AC Off. Wait 10s then AC then AC plug-in) , turn on the TV by
cannot be update. TV will reboot and turn on again. Plug-in. remote power key
6
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2019/07/25 23:47:54 (GMT+09:00)
3-1. Service Procedure for T-con Replacement ( LCD model only )
T-con board replacement Enter Service Mode

After TV goes to STBY status by remote
commander, please input the sequence
(four key described below) by RC within
15sec (UC) or 1 minute (other destination).
After AC Plug-in, wait for 30sec “Info (i+)” + “5” + “Volume Up” + “Power”
<Case1>
Panel : Picture appear
Check Panel and Smart SMART CORE LED : White Lit 6 WB/Gamma data transfer
Core condition.
Is it the Case 1 or 2 ?
<Case2>
Panel : No Picture on screen 6 Mura data transfer
SMART CORE LED :
Amber & Green blinking / White Lit
Wrong T-Con board used. Update to the latest software version

Change T-Con board Please refer to Note1 and 2.
6 CUC data transfer
Note1:
(antenna, external input, ether cable, etc)
*Insert the USB memory. SMART CORE LED will change to
white blinking indicate the software update is in progress.
*After complete upgrade, TV will reboot in 2 condition Reconfirm Software version by Service
below depending on destination: mode
[BRA & COL] STBY status. Press “Power” key to turn on TV
[Other destination] TV turn on.
Note2:
Turn off the TV by remote power key
min/time.
then reboot the set (AC OFF wait 10sec
Do not turn off TV while updating software.
then AC plug-in) , turn on the TV by
If older software package version is used, software cannot
remote power key
be update. TV will reboot and turn on again.
7
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2019/07/25 23:47:54 (GMT+09:00)
4-1. Service Procedure for Panel Module Replacement ( LCD model )
Panel module replacement Enter Service Mode

3 Model Number setting
AC Off. Wait 10s then AC Plug-in.
Check Panel and Smart 6 WB/Gamma data transfer

Core condition.
<Case1> 6 Mura data transfer

Panel : No Picture <Case2>
SMART CORE LED : Panel : Picture appear
Amber & Green blinking / White Lit SMART CORE LED : White Lit
Update to the latest software version 6 CUC data transfer

Reconfirm Software version, NVM

Note1:
version and Model Name by Service
mode
*After complete upgrade, TV will reboot in 2 condition
below depending on destination: Enter Self Diagnosis History and
[BRA & COL] STBY status. Press “Power” key to turn on TV 7 Reset panel operation time by
[Other destination] TV turn on. pressing “7” + “0”
Note2:
If older software package version is used, software cannot then AC plug-in) , turn on the TV by
be update. TV will reboot and turn on again. remote power key
8
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2019/07/25 23:47:54 (GMT+09:00)
4-1. Service Procedure for Panel Module Replacement ( O-LED model )
Panel module replacement Enter Service Mode

3 Model Number setting
AC Off. Wait 10s then AC Plug-in.
Check Panel and Smart 6 WB/Gamma data transfer

Core condition.
<Case2>
Panel : Picture appear
<Case1> SMART CORE LED : White Lit
Panel : No Picture
SMART CORE LED :
Amber & Green blinking / White Lit
Update to the latest software version

Reconfirm Software version, NVM

Note1:
version and Model Name by Service
mode
*After complete upgrade, TV will reboot in 2 condition
below depending on destination: Enter Self Diagnosis History and
[BRA & COL] STBY status. Press “Power” key to turn on TV 7 Reset panel operation time by
[Other destination] TV turn on. pressing “7” + “0”
Note2:
If older software package version is used, software cannot then AC plug-in) , turn on the TV by
be update. TV will reboot and turn on again. remote power key
9
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2019/07/25 23:47:54 (GMT+09:00)
Appendix
Point Details/Remarks/Notes
Model name check
SW version, RCD
version, NVM version
and Country code check
10
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2019/07/25 23:47:54 (GMT+09:00)
Appendix
Point Details/Remarks/Notes
Serial Number Edit
Input change is only 1 time in initial blank status(All "Null"). Be carefull not to make a mistake !
Execute this command with connecting

HDD-USB.
5 Repeat it until all HDD used is
registered.
HDD Re-register - Forgetting registration -> Recorded
[JP/AEP only] contents cannot be seen.
- Unknown HDD -> Error display
* Not register from UI because HDD
will be formatted.
※refer to next page (left side) for details
WB/Mura/CUC data
transfer
Press Left/Right arrow key to choose <0. SoC to T-con> or <1. T-con to SoC >.
Don't forget to press <Enter> key. Even if you don't change the setting, it must be required to press <Enter> key at each item.
After above operation step, press Up/Down arrow key to choose "Start", and press <Enter> key.
Wait 15sec and more to finish data transfer.
11
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2019/07/25 23:47:54 (GMT+09:00)
Appendix
LCD Point Details/Remarks/Notes
B-board replace T-con replace Panel replace 7

Reset
WB/ Gamma 1.T-con to Soc 0.SoC to T-con 0.SoC to T-con Panel
Operation
Time
Mura 1.T-con to Soc 0.SoC to T-con 1.T-con to Soc
CUC 1.T-con to Soc 0.SoC to T-con 1.T-con to Soc

Condition 1:If there is no update of RCD version and recipe condition data is not
changed, screen below is appears, then software update is not necessary and
O-LED can be skipped.
8
2nd Software
B-board replace T-con replace Panel replace Upgrade
condition
WB/ Gamma 1.T-con to Soc 0.SoC to T-con
Mura
Condition 2:If RCD version is updated or recipe condition data is changed,
CUC screen below appears.
Then TV will reboot when the progress bar reaches 100%, and the software
upgrade will run as usual.
12
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2019/07/25 23:47:54 (GMT+09:00)
Sony EMCS (Malaysia) Sdn. Bhd.

English
9-888-775-01 SHES-M © 2019.07
13
SYS SET

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2019/03/29 00:57:22 (GMT+09:00)

SERVICE MANUAL (UNIQUE)

Version Date Subject

MODEL REMOTE DESTINATION

XBR-55A8G RMF-TX310U UC2, LA1,

XBR-65A8G RMF-TX310U UC2, LA1

Section Title Page

3. EXPLODED VIEWS AND PARTS LIST

1-1 Rear Cover Disassemble Method

3. Pull up from bottom area of RC 4. You can disassemble RC

●RC HOOK Structure

RC HOOKs can be If you want detail information of RC

Disassemble Under cover

SK55/65 Under Cover HOOK POSITION

2-1 Circuit Board Location

G* BOARD WLAN/BT B* BOARD G* BOARD WLAN/BT B* BOARD

2-2 Wire Dressing : 55”

CONNECT 51P CONNECT 41P

2-2 Wire Dressing : 55”

CONNECT 12P CONNECT

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

CONNECT CONNECT 30P

Overall View Overall View

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

WIR EDRESSING CONNECT

Overall View Overall View

WIRE DRESSING INFROMATION

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

2-2 Wire Dressing : 55”

WIRE DRESSING WIRE DRESSING

2-2 Wire Dressing : 65”

CONNECT 51P CONNECT 41P

Overall View Overall View

2-2 Wire Dressing : 65”

CONNECT 12P CONNECT

Overall View Overall View

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

CONNECT CONNECT 30P

Overall View Overall View

Overall View Overall View

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

Overall View Overall View

WIRE DRESSING INFORMATION

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

2-2 Wire Dressing : 65”

Overall View Overall View

1 5-000-522-21 LABEL, UNDER TERMINAL (KRA) n/a n/a •

1 5-000-522-01 LABEL, UNDER TERMINAL (KRA) • n/a n/a