Friendly

 Art of Approachability: Creating Welcoming Environments

Objectives
1. Increase the capacity of making personal relations with people and friendly
communication.

2. Design places where all people feel a sense of belonging and are in consideration.

3. Develop provisions for communication intended to facilitate candor and interaction.

4. Foster the ability to empathize with each other and to respect and appreciate
differences of opinion and culture.

5. Be sure to create strong interpersonal relations and trust with the group members or the
community.

Purpose
Ang layon ng seminar na ito ay magbigay ng kasanayan at kaalaman sa mga kalahok
upang sila'y makabuo ng magandang kapaligiran sa iba't ibang sitwasyon.

 Friendly Connections: Building Meaningful Relationships

Objectives
1. Develop the skills of initiating and maintaining a deep level of conversations and
conviviality.

2. Development of empathy and care for each other to make environment more likeable.

3. Boost attention, trust and rapport by promoting active listening.

4. Encourage genuine dialogues by opening up to others completely, and by striving for

authenticity in your relationships.

5. Give people a way to be together, to create genuine relationships and share feelings of
belonging.

Purpose
Layunin nito na magbuo ng espasyo para sa kooperasyon kung saan ang bawat isa ay
may kalayaang magbahagi at matuto, at tanggapin ang iba't ibang ideya.

Detail Oriented
 Fine Tuning Focus: Sharpening Tour Attention to Detail

Objectives
1. Improve the concentration against mainly one substantive activity or some details over
a long period of time.

2. Integrate the skills of discerning fine lines and simple analysis deeply into your minds.
 3. Through selective use of a careful observation develop faster and effective workflows
to finish any undertaking faster.

4. Practicing extensiveness in your tasks will lead to less errors and profitableness
because of the best quality outcomes.

5. Support the acquisition of critical analysis and information processing skills, which
will contribute to a more reasoned and rational way of making critical decisions.

Purpose
Paigtingin ang abilidad ng mga manggagawa sa pagtukoy at pagsulusyon sa mga isyu,
kalidad ng trabaho, at serbisyo.

 Precision Principles: Enhancing Attention to Detail

Objectives
1. Develop attention to detail for tasks and processes, therefore, correctness and
consistency are the descriptions.

2. Develop capability in assessing the crucial and the minor traits.

3. Consider the application of strategies to always keep the quality on high level and take
into account details.

4. Maximize the use of detailing to include developing optimum workflow and task
completion criteria. * For better experience, we'd recommend using Chrome / Firefox or
a newer browser.

5. Inspire commitment to fairness and fastidiousness in every endeavor creating the

atmosphere of quality.

Purpose
Ibigay ang kakayahan sa pagtukoy ng mga detalye at pagsulong ng analitikal na kaisipan.

Good Listener
 Listening For Success: Harnessing the Power of Active Listening in Service and Training

Objectives
1. Give higher priority to active listening and be more empathetic in order to be able to
better grasp the requirements and problems of passengers or trainees.

2. Utilize active listening skills to engage better in the communication and clarify the
participants' ideas resulting in the better service delivery and training outcomes.

3. Present yourself as genuinely interested and understanding via active listening and
build relationships with customers or trainees based on trust and rapport.

4. Use the information obtained by active earing in order to locate and solve the problems
better which will, consequently, result in increased service and training resolutions.
 5. Build a feedback and learning environment by using active listening, which allows us
to get information about ways to enhance service delivery and training methods.

Purpose
Pagbutihin ang pagiging aktibong tagapakinig, epektibong komunikasyon, at pagsasaayos
ng mga suliranin.

 The Art of Listening: Cultivating Effective Communication for Service and Training
Excellence

Objectives
1. Boost your capacity to listen attentively and show empathy to customers and trainees.

2. Employ appropriate listening skills to enhance the efficiency and effectiveness of

communication during service and training.

3. Take extra care in showing empathy and understanding customer concerns or concerns
of trainees while listening and responding promptly.

4. Analyze the feedback obtained from effective listening for developing training
programs and responding to individual requirements which in turn leads to better training
experiences.

5. Adopt listening skills as the base of your services, tailoring them to meet the
customer’s needs to achieve excellence.

Purpose
Ibigay ang kakayahan at pananaw para sa epektibong paghahatid ng serbisyo at
pagsasanay.

Good at Giving
 Guiding Growth: Mastering the Art of Advising in Training & Seminars Advices

Objectives
1. Empower to offer recommendations and observing for the trainees as well as during
the training programs and workshops.

2. Develop the ways of advising people well to help them better as individuals and as
professional lessions advancing.

3. Give the trainers and audience an open minded-approach and the freedom to show
their views.

4. Provide the people with approaches and techniques for managing issues and problems
by the use of counselling sessions and advisory.

5. Enable the knowledge and experience shift from advisors to participants, which will
give them a basis on which they can implement these insights in their life contexts.
 Purpose
Ibigay ang kasanayan, kaalaman, at tiwala sa mga tagapayo sa sesyon ng pagsasanay at
seminar.

 Advice Alchemy: Transforming Training & Seminars with Expert Guidance

Objectives
1. Enhance communication effectiveness by giving expert advice during seminars and
trainings.

2. Generate a forum where advice can be put into action bringing about personal and
career improvement.

3. Push for proper transmission of knowledge from consultants to participants so as to

allow more practical use of the learned concepts.

4. Strengthen participants’ involvement and interaction by offering advice that would be

entertaining and remarkable.

5. On the other hand, measure the success of the training by the changes in the skills and
behaviors evidenced by the participants after the training.

Purpose
Tumulong sa pagpapalaganap ng magandang kalidad ng serbisyo at edukasyon.

Goal Oriented
 Achieving Success Together: Embracing Goal Oriented Mindsets for Service and
Training Excellence

Objectives
1. Make people understand individual responsibility in setting and achieving clear
objectives.

2. Support an atmosphere where people work together following the joint objectives,
thereby improving effectiveness in service delivery and the performance of trainees.

3. Ask people to be responsible for their actions and make sure that they are in line with
the organisational goals for service and training excellence.

4. Empower individuals with the skills and methods to define practical objectives and
strategies that lead to their short- and long-term success.

5. Set up the system of monitoring the progress made towards the objectives and
rewarding the achieved milestones, creating motivation and commitment for perfection.

Purpose
Magbigay ng inspirasyon upang mapaunlad at maabot ang mga layunin.
 Driven Towards Excellence: Fostering Goal Oriented Approaches in Service & Training

Objectives
1. Foster individuals' resolve to initiate a goal oriented approach in service training.

2. Train and give resources to utilize goal setting which is targeted for service and
training/context.

3. Foster teamwork among the members of the group which is in line with the collective
effort of the whole group to achieve the intended objectives of service provision and
training.

4. Create a culture of ownership and management where every person has responsibility
for their actions and contributions that lead to attaining the mission.

5. Set up monitoring systems to show the extent of progress made and praise those that
hit their goals, which will improve people's engagement and consequently, the quality of
the services and training system.

Purpose
Itaas ang antas ng serbisyo at pagsasanay sa pamamagitan ng wastong paraan upang
maabot ang mga layunin.