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PALGRAVE STUDIES IN CROSS-DISCIPLINARY
BUSINESS RESEARCH, IN ASSOCIATION
WITH EUROMED ACADEMY OF BUSINESS
Series Editors
Demetris Vrontis
Department of Marketing
University of Nicosia
Nicosia, Cyprus
Yaakov Weber
School of Business Administration
College of Management
Rishon Lezion, Israel
Alkis Thrassou
Department of Marketing
University of Nicosia
Nicosia, Cyprus
S. M. Riad Shams
Newcastle Business School
Northumbria University
Newcastle Upon Tyne, UK
Evangelos Tsoukatos
Department of Accounting and Finance
Hellenic Mediterranean University
Heraklion, Crete, Greece
Reflecting the growing appetite for cross-disciplinary business research,
this series aims to explore the prospects of bringing different business
disciplines together in order to guide the exploration and exploitation of
scholarly and executive knowledge. Each book in the series will examine
a current and pressing theme and consist of a range of perspectives such
as management, entrepreneurship, strategy and marketing in order to
enhance and move our thinking forward on a particular topic.
Contextually the series reflects the increasing need for businesses to
move past silo thinking and implement cross-functional and cross-disci-
plinary strategies. It acts to highlight and utilize the emergence of cross-
disciplinary business knowledge and its strategic implications across
economic sectors, geographic regions and organizational types.
Published in conjunction with the EuroMed Academy of Business,
books will be published annually and incorporate new scientific research
works developed specifically for the book or based on the best papers
from their conferences. Over the last decade EuroMed have developed a
cross-disciplinary academic community which comprises more than
30,000 students and scholars from all over the world.
Each submission is subject to a proposal review and a double blind
peer review. For further information on Palgrave’s peer review policy
please visit this website: https://www.palgrave.com/gp/book-authors/
your-career/early-career-researcher-hub/peer-review-process. For infor-
mation on how to submit a proposal for inclusion in this series please
contact Liz Barlow: liz.barlow@palgrave.com.
For information on the book proposal process please visit this website:
https://www.palgrave.com/gp/book-authors/publishing-guidelines/
submit-a-proposal
Evangelos Tsoukatos
Department of Accounting and Finance
Hellenic Mediterranean University
Heraklion, Crete, Greece
© The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature
Switzerland AG 2020
This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether
the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of
illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and trans-
mission or information storage and retrieval, electronic adaptation, computer software, or by similar or
dissimilar methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication
does not imply, even in the absence of a specific statement, that such names are exempt from the relevant
protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this book
are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or
the editors give a warranty, expressed or implied, with respect to the material contained herein or for any
errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional
claims in published maps and institutional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG.
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
v
vi Contents
Index261
Notes on Contributors
vii
viii Notes on Contributors
of Bari Aldo Moro, Italy; and the University of Seville, Spain. She is part
of the Romanian Regional Science Association Board and member of
European Regional Science Association, Regional Science Association
International and Association for Innovation and Quality in Sustainable
Business and is part of the editorial board of Amfiteatru Economic and
Romanian Journal of Regional Science scientific journals. Her main general
research areas cover entrepreneurship, regional science and demograph-
ics, focusing mainly on relationships between entrepreneurship, migra-
tion, aging and local and regional development.
Ulpiana Kocollari is Associate Professor in Management and
Accounting at the Marco Biagi Department of Economics and
Management of the University of Modena and Reggio Emilia where she
teaches Business Ethics and Corporate Social Responsibility, Management
and Accounting. She has taken part in numerous national and interna-
tional research projects in collaboration with other Universities and
Research Centres funded by EU and other institutions. Her research
activity has been developed mainly on the following topics, producing
several publications on: Corporate Strategy, Innovative Startups and
SME, Social Entrepreneurship and Crowdfunding.
Tomasz Kusio, PhD is Assistant Professor at Cracow University of
Economics (CUE), researcher at the Department of Economic Policy
and Development Programming, College of Economics, Finance and
Law. He is also member of the European Research Center at the CUE. His
research interests are primarily focused on innovativeness, entrepreneur-
ship and commercialization. He has authored and co-authored more
than 100 publications nationally and internationally, he has been strongly
engaged in national and international projects and is also a member of
thematic networks.
Ana Marta-Costa holds a PhD in Agri-social Sciences and she is
Assistant Professor at the Department of Economy, Sociology and
Management of University of Trás-os-Montes and Alto Douro (Portugal).
She is a full member of CETRAD—Centre for Transdisciplinary
Development Studies, where develops research on the sustainability
assessment and planning of the farming systems. She has participated in
x Notes on Contributors
funded research projects and published several papers and books on these
fields. She is the Director of the Agribusiness and Sustainability Doctoral
Program and member of the Direction of APDEA—Agrarian Economy
Portuguese Association.
João Matias is Associate Professor of Numerical and Statistics Methods
at the University of Trás-os-Montes and Alto Douro, Vila Real, Portugal,
and holds a PhD in Applied Mathematics, an MSc in Informatics and a
DSc in Mathematics. He is a member of the CMAT Mathematics Center
at the University of Minho and collaborator in the Vine and Wine
Innovation Platform project – INNOVINE & WINE. His research
interests include nonlinear modeling and optimization.
Guido Migliaccio is Associate Professor of Business Administration and
Accounting at the University of Sannio. He received his PhD in Public
Sector Management (2007) and another PhD in Marketing and
Communication (2010) both awarded by the University of Salerno, Italy.
He has written many books and articles.
Emmanuel Mogaji holds a PhD in Marketing and is Lecturer in
Advertising and Marketing Communications at the University of
Greenwich, Fellow of the Higher Education Academy (HEA) and a
Certified Management & Business Educator (CMBE). He has published
several peer-reviewed journal articles and presented his work at numerous
national and international conferences. He has also coedited books on
marketing higher education in Africa published by Routledge and
Springer Nature. He received the 2019 Emerald Literati Highly
Commended Paper Award.
Stefano Montanari is Associate Professor in Management and
Accounting at the Marco Biagi Department of Economics and
Management of the University of Modena and Reggio Emilia, where he
teaches Accounting and Business Evaluation. His research activity has
been developed mainly on the following topics, producing several publi-
cations on: Family Business, Corporate Strategy and Accounting.
Sunday Adewale Olaleye received his Master of Science in Information
Systems from the Abo Akademi University, Turku, Finland; MBA from
Notes on Contributors xi
Ohio State University, Columbus (1998). His main research topics are
related to: Strategic management, Corporate Social Responsibility,
Sustainability, New venture creation, Tourism management, Business
ethics, Facility management. He has authored/edited four books, numer-
ous articles in scientific journals and contributions in international
handbooks.
S. M. Riad Shams is a lecturer at the Newcastle Business School,
Northumbria University, UK. He worked in academia and industry in
Australia, Bangladesh and Russia. He pursues research in entrepreneur-
ship, social business, CSR, business sustainability, strategic management,
and stakeholder relationship management and marketing, and has pub-
lished eight edited books, contributed articles to top-tier international
journals, and guest-edited for various reputed journals, including the
Journal of Business Research, Journal of International Management,
International Marketing Review, Management Decision, European Business
Review, Journal of Social Entrepreneurship, Journal of Operational Risk,
Journal of General Management, Tourism Management Perspectives, Journal
of Hospitality and Tourism Research, and EuroMed Journal of Business. He
is the founding editor of the International Journal of Big Data Management,
and has led a number of international academic conference tracks.
Amélia Silva is Assistant Professor at Porto Accounting and Business
School, Polytechnic Institute of Porto. She teaches Cost Accounting,
Management Accounting and Strategic Management Accounting. Since
2011, she holds a PhD in Accounting from the University of Vigo, Spain.
Her research interests are accounting and management control in health-
care, accountability in public organizations, and business failure predic-
tion. She supervised several Master’s dissertations and PhD theses. She
has participated in international conferences and national and interna-
tional projects. She also has several scientific publications and collabora-
tions as peer reviewer in international journals.
Barbara Siuta-Tokarska, PhD, DSc, is Associate Professor of Cracow
University of Economics (CUE). She is Deputy Director of the Institute
of Management, member of Management Sciences and Quality, and a
research and didactic worker in the Department of Economics and
xiv Notes on Contributors
different education techniques. She also leads the research unit for Global
Social Responsibility Excellence and International Business, which con-
tributes to proactive involvement of younger researchers. She has under-
taken significant research in the fields of international business and
economics, corporate social responsibility. Her research works have
appeared in numerous internationally esteemed scientific journals
and books.
List of Figures
xix
List of Tables
xxi
1
Editorial Introduction: Contextual
Evolution of SMEs across Markets,
Disciplines and Sectors
Alkis Thrassou, Demetris Vrontis, Yaakov Weber,
S. M. Riad Shams, and Evangelos Tsoukatos
E. Tsoukatos
Department of Accounting and Finance, Hellenic Mediterranean University,
Heraklion, Crete, Greece
e-mail: tsoukat@staff.teicrete.gr
1 Editorial Introduction: Contextual Evolution of SMEs… 3
media, for instance, is changing the way SMEs interact with customers
and deliver their services (Christoforou and Melanthiou 2019). The use
of these technologies also eases SMEs’ access through better job recruit-
ment sites (Ongori and Migiro 2009), outsourcing and a range of financ-
ing instruments (Baporikar 2014), as well as connection with partners
(Ocloo et al. 2014). In fact, changes in the global economy and being
constantly faced with a dynamic fast-paced competitive global landscape
drive SMEs to evolve and proactively reconsider both their internal and
external interactions (Kiel et al. 2016; Bouwman et al. 2019). As a result,
there is plenty of evidence that not only have SMEs thriven in domestic
economies (Belyaeva 2018), but that their international presence has
grown as well (Tallot and Hilliard 2016).
to show changes, but also trends in this area. Conclusions from the analy-
sis for the Polish economy are also presented in the chapter.
The final chapter, Chap. 11, ‘Italian Furniture Sector SMEs:
Sustainability and Commercial Ethics’ by Guido Migliaccio and Luigi
Umberto Rossetti, centres on the Italian furniture supply chain to explain
the changes in the production and distribution of furniture; describes the
environmental and sustainability risks typical of the production and mar-
keting of furniture; presents ethical principles that can improve the pro-
duction processes of furniture and the relationships between sellers and
customers, fostering transparent and mutually convenient business rela-
tionships. To the theoretical development are added some deep consider-
ations deriving from many years’ experience in the furniture sector of one
of the chapter authors, Luigi Umberto Rossetti. Many considerations
expressed, therefore, can be considered derived from a multi-year qualita-
tive survey based on the daily presence in the Italian market, certainly
representative of wider Western markets that are in constant relation with
the Eastern ones. To the direct experience is added a study related to
some choices of primary Italian companies compared to the ethical certi-
fication. The analysis taken from the Italian industrial and commercial
reality is particularly useful for the theoretical development.
This book does not claim to offer any definitive or conclusive answers to the
questions of the state, conditions and effects of the SME business context. The
subject is too wide, too deep and too complex for any individual work, or col-
lection of works, to deal with. It does, however, offer a contemporary compre-
hensive view of the situation, and acts as a reminder of the changes that have
already taken place and as a foresight of things to come. We hope and trust it
shall make interesting reading for business scientists and managers, and that
it shall set the foundations for further research to develop.
References
Acosta, A. S., Crespo, A. H., & Agudo, J. C. (2018). Effect of market orienta-
tion, network capability and entrepreneurial orientation on international
performance of small and medium enterprises (SMEs). International Business
Review, 27, 1128–1140.
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battlement of rocks. Here a grassy sward smooth and level as a
billiard table was used as a croquet ground, this being at that time a
universal outdoor game in England. He had a democratic park. It had
no wall, and wire fences were as yet unknown, so he could not keep
deer. But on his fields we saw many cattle grazing. He told us he
was raising blooded stock, and expected the next year to commence
annual sales. We observed the very pleasant house beautifully
located in the valley, but he told us he was planning to remove it and
build a baronial hall in its place. I learned afterwards from Mr. Hoyle
that he had for some time kept two London architects employed on
designs for this hall, which designs he then employed another
draftsman to combine into a plan to suit himself, but had not as yet
determined on anything. As he was an old man, and had no one in
the world to leave this estate to, I could account for his devotion to it
only by his restless temperament, that must always find some new
outlet for his energy.
I, however, did not want him to expend any of this energy in
getting a steam-engine to suit him, and so the passing months
brought us no nearer to an agreement. My experience with
Ducommen et Cie. confirmed me in my decision not to let the
mechanical control of the engine in England pass out of my hands,
and Mr. Hoyle told me that he could not advise me to do so. Mr.
Whitworth was at that time in the death agonies of his artillery
system, and I did not meet him, but I learned through Mr. Hoyle that
he was highly indignant at me for presuming to take the position I
had done, and was immovably fixed in his own.
CHAPTER XIV
Study of the Action of Reciprocating Parts. Important Help from Mr. Frederick J.
Slade. Paper before Institution of Mechanical Engineers. Appreciation of Zerah
Colburn. The Steam Fire Engine in England.
After the reading was concluded, Mr. E. A. Cowper took the floor,
and stated that I was entirely mistaken in my explanation of this
action, that this had been investigated by a gentleman whose name
he gave but which I have forgotten, and who had demonstrated that
this retarding and accelerating action was represented by a curve,
which approximately he drew on the blackboard, but which he
excused himself from demonstrating there, as it would require the
use of the calculus and would take considerable time. For this
reason the discussion was postponed. At the next meeting Mr.
Cowper did not present this demonstration, and long afterwards he
wrote a letter to the editors of Engineering, stating that on full
investigation he had found the retardation and acceleration of the
piston to be represented by triangles and not by a curve. At the
discussion of the paper my view was supported by all the speakers
who addressed themselves to this point, except Mr. Cowper. An
especially careful and valuable exposition of the action of the
reciprocating parts was given Mr. Edwin Reynolds, then of the Don
Steel Works, Sheffield.
Zerah Colburn, the editor of Engineering, had always taken a
warm interest in my engine, and in the winter following the Paris
Exposition he invited me to furnish him the drawings and material for
its description in his paper. This I did, and from these he prepared a
series of articles written in his usual clear and trenchant style. These
will be found in Volume V of Engineering, the cuts following page 92,
and the articles on pages 119, 143, 158, 184, and 200.
Mr. Colburn’s articles in Engineering are so interesting in
themselves that I think I need make no apology for quoting from
them his remarks on this subject of the inertia of the reciprocating
parts, and those in which is depicted the revolutionary nature of the
high-speed engine, as viewed at that time.
After a prelude, with most of which the reader is already
acquainted, Mr. Colburn says:
“When a steam-engine is brought from abroad to the very spot
where the steam-engine originated, and where it has received, so far
at least as numbers are concerned, its greatest development, and is
claimed to be superior to those produced here, and to be able to run
advantageously at a speed hitherto deemed impracticable, its
promoters must not expect to have much attention paid to its claims
until such attention has been actually compelled, and then they must
be prepared for an ordeal of severest criticism....
“In employing a high grade of expansion, especially with the
considerable pressure of steam now usually carried in stationary
boilers, two serious practical difficulties are met with. The first arises
from the injurious effect of the sudden application of so great a force
on the centers, which the beam-engine, indeed, cannot be made to
endure, and the second is found in the extreme difference between
the pressures at the opposite ends of the stroke, which is such that
the crank, instead of being acted upon by a tolerably uniform force,
is rotated by a succession of violent punches, and these applied
when it is in its most unfavorable position....
“In the Allen engine the action of high speed causes all the
practical difficulties which lie in the way of the successful
employment of high grades of expansion combined with high
pressure of steam completely to disappear. The crank receives as
little pressure on the centers as we please; none at all if we like; the
force is applied to it as it advances, in a manner more gradual than
the advocates of graduated openings and late admission ever
dreamed of, and a fair approximation is made to a uniform rotative
force through the stroke. So that, in a properly constructed engine,
the higher the speed the smoother and more uniform and more silent
the running will be.”
After a page or more devoted to a demonstration of this action, Mr.
Colburn sums up the advantage of high speed in the following
illustration:
“Let us suppose that, in an engine making 75 revolutions per
minute, the reciprocating parts are of such a weight that the force
required at the commencement of the stroke to put them in motion is
equal to a pressure of 20 pounds on the square inch of piston. This
will not modify the diagram of pressure sufficiently to produce much
practical effect. But let the number of revolutions be increased to 150
per minute, the centrifugal force of these parts as the crank passes
the centers is now equal to 80 pounds on the square inch of piston,
and any pressure of steam below this amount acts only as a
relieving force, taking the strain of these parts partly off from the
crank. It makes no matter how suddenly it is admitted to the cylinder,
not an ounce can reach the crank; but as the latter advances, and
the acceleration of the reciprocating parts becomes less, the excess
of force not required to produce this becomes, in the most gradual
manner, effective on the crank.
“It will be observed how completely the designer has this action of
the reciprocating parts under control. He can proportion their speed
and weight to the pressure of steam in such a manner as to relieve
the crank from the blow on the center to whatever extent he may
wish. The notion that the reciprocating parts of high-speed engines
should be very light is therefore entirely wrong. They should be as
heavy as they can be made, and the heavier the better.
“The advantages of more rapid rotation are largely felt in the
transmission of power. Engineers understand very well that,
theoretically, the prime mover should overrun the resistance. Motion
should be not multiplied but reduced in transmission. This can
seldom be attained in practice, but high speed gives the great
advantage of an approximation to this theoretical excellence. On the
other hand, slow-speed engines work against every disadvantage.
Coupled engines and enormous fly-wheels have to be employed to
give a tolerably uniform motion; often great irregularities are
endured, or the abominable expedient is resorted to of placing the
fly-wheel on the second-motion shaft. Then comes the task of getting
up the speed, with the ponderous gearing and the enormous strains.
Slow motion also prevents the use of the belt, immeasurably the
preferable means of communicating power from a prime mover.
“But how about the wear and tear? The question comes from
friends and foes alike. The only difference is in the expression of
countenance, sympathetic or triumphant. The thought of high speed
brings before every eye visions of hot and torn bearings, cylinders
and pistons cut up, thumps and breakdowns, and engines shaking
themselves to pieces. It is really difficult to understand how so much
ignorance and prejudice on this subject can exist in this day of
general intelligence. The fact is, high speed is the great searcher
and revealer of everything that is bad in design and construction.
The injurious effect of all unbalanced action, of all overhanging
strains, of all weakness of parts, of all untruth in form or construction,
of all insufficiency of surface, increases as the square of the speed.
Put an engine to speed and its faults bristle all over. The shaking
drum cries, ‘Balance me, balance me!’ the writhing shaft and
quivering frame cry, ‘See how weak we are!’ the blazing bearing
screams, ‘Make me round!’ and the maker says, ‘Ah, sir, you see
high speed will never do!’
“Now, nothing is more certain than that we can make engines, and
that with all ease, in which there shall be no unbalanced action, no
overhanging strains, no weakness of parts, no untruth of form or
construction, no insufficiency of surface; in which, in short, there
shall be no defect to increase as the square of the speed, and then
we may employ whatever speed we like. ‘But that,’ interposes a
friend, ‘requires perfection, which you know is unattainable.’ No, we
reply, nothing unattainable, nothing even difficult, is required, but
only freedom from palpable defects, which, if we only confess their
existence, and are disposed to get rid of, may be easily avoided. It is
necessary to throw all conceit about our own work to the dogs, to lay
down the axiom that whatever goes wrong, it is not high speed, but
ourselves who are to blame, and to go to high speed as to our
schoolmaster.
“Among the many objections to high speed, we are often told that
the beam-engine will not bear it, and the beam-engine, sir, was
designed by Watt. In reverence for that great name, we yield to no
one. The beam-engine, in its adaptation to the conditions under
which it was designed to work—namely, a piston speed of 220 feet
per minute and a pressure of one or two atmospheres—was as
nearly perfect as any work of human skill ever was or will be; but we
wonder why the outraged ghost does not haunt the men who cling to
the material form they have inherited, when the conditions which it
was designed to meet have been all outgrown, who have used up
his factor of safety, and now stand among their trembling and
breaking structures, deprecating everything which these will not
endure.
“A journal and its bearings ought not only never to become warm,
but never even to wear, and, if properly made, never will do so with
ordinary care to any appreciable extent, no matter how great speed
is employed. It is well known that there exists a very wide difference
in bearings in this respect, some outlasting dozens of others. Now,
there need be no mystery about this: the conditions of perfect action
are so few and simple that it seems almost idle to state them. The
first is rigidity of a shaft or spindle between its bearings; but
everybody knows that if this is flexible, just in the degree in which it
springs, the journals must be cast in their bearings, though in actual
practice this perfect rigidity is not once in a thousand times even
approximated to. The point of excellence in the celebrated Sellers
bearing for shafting is that it turns universally to accommodate itself
to this flexure of the shaft, and the result is a durability almost
perfect.
“The second requirement, when we have a shaft capable of
maintaining perfect rigidity under all the strains it may be subjected
to, is abundant extent of bearing surface both in length and
circumference, a requirement, it will be seen, entirely consistent with
the first. It is a mistake to use journals of small diameter with the idea
that their enlargement will occasion loss of power on account of the
increased surface velocity, as, in fact, the coefficient of friction will
diminish in a greater ratio than that in which the velocity is increased.
In the Allen engine it is intended to make all shafts and journals too
large.
“But all is of little use unless the journal is round. High speed
under heavy pressure has a peculiar way of making it known when a
journal is not round, which, we suppose, is one of its faults. Now the
difference between a true cylindrical form and such an approximation
to it as a good lathe will produce in turning ordinarily homogeneous
metal is simply amazing; but when we compare with this the forms of
journals as commonly finished, the wonder is how many of them run
at all at any speed. When ground with a traversing wheel in dead
centers, which have themselves been ground to true cones, the only
known method by which a parallel cylindrical form can be produced,
their inequalities stand disclosed, and these are usually found to be
greater, often many times greater, than the thickness of the film of oil
that can be maintained in running. Then under pressure this film is
readily broken, the metal surfaces come into contact and abrasion
begins. But a true cylindrical journal swims in an oil-bath, separated
from its bearing at every point by a film of oil of uniform thickness,
and sustaining a uniform pressure, which cannot be anywhere
broken, and which has very little inclination to work out; and if it
revolves without deflection and the pressure per square inch of
surface is not sufficient to press out the lubricant, the speed is
absolutely immaterial and wear is impossible, except that due to the
attrition of the oil itself, which on hardened surfaces has no
appreciable effect.”
From the illustrations contained in these articles, I copy only the
following pair of diagrams with the accompanying note.
Pair of Diagrams from 18×30 Allen Engine at South Tyne Paper Mill, 108
Revolutions, Vacuum 28 Inches. Only Half Intended Load on Engine.
Cross-section of Machine Shop Proposed by Mr. Porter in 1868, after the Design
of Smith & Coventry.