Insurance Claims_Analysis

Customer Gender Analysis is : Observations on Car Value and Usage :-

1.More females customers than male:- 1.Panel Trucks are more priced in compared to other cars.
a)In Female customer most of them are married and with No House. 2.More customers are using SUV's and minivans for day-to-day travel(private travels).
b)They belong to the age group of 58-67 years and most of them have High school Degree. .. 3.Prefered choice for Commercial Travel is Pickup vans and Panel Trucks. ..

Customers_Gender Customers_Marital Status HomeValue of Customers_AgeGroup

Gender Customers AgeGroup_1 / AgeGroup
5,538 28-37 38-47 48-57 58-67 68-77 78-87 >= 88
HomeValGroup

4,746 1500 2K

Total Customers
4K

Count of ID
2,209
Count of ID

1000
1K
500
2K 3,329
0K
0

1981-1990

1971-1980

1961-1970

1951-1960

1941-1950

1931-1940

<= 1930
1-100000
100001-200000
200001-300000
300001-400000
400001-500000
> 500000
No House
0K
Female Male

Education of Customers Occupation of Customers IncomeGroup of Customers

Education Occupation
>100000 30001-40000 60001-70000 70001-80000
20% 20.71%
% of Total Number of Records

1500

14.45%
15% 15.84%
Count of ID

1000 10.91%
12.30% 20001-30000
10% 11.07% 8.79%
10001-20000
No Income
500
5%

3.45%
0 0% 2.49%
50001-60000
1-10000
Bachelors

Below High
School

High School

Masters

PhD

Blue Collar

Clerical

Home Maker

Professional

Manager

Lawyer

Student

Doctor

Other

40001-50000
Insurance Claims_Analysis
Customer Gender Analysis is : Observations on Car Value and Usage :- Age Group Analsys:-
1.More females customers than male:- 1.Panel Trucks are more priced in compared to other cars. 1.Young and Elderly people tend to claim
a)In Female customer most of them are 2.More customers are using SUV's and minivans for day-to-day travel(private travels). less.
married and with No House. .. 3.Prefered choice for Commercial Travel is Pickup vans and Panel Trucks. .. 2.Total claim comes from Doctors and Hom..

Cars_Average Price Cars_Travel Purpose

Car Type Car Use Car Type

Minivan 2K

Customers
Number of
PanelTruck 1,068
Commercial
1K
560 853
Pickup
554
0K 552 200
SportsCar
2,323
2K
2,137
SUV

Customers
Number of
Private 972
Van 1K

0K 5K 10K 15K 20K 25K 30K 704 361

0K
Avg. Bluebook SUV Minivan Pickup SportsCar Van PanelTruck

Car_Average Age Car Travel Area

Car Type Urbanicity / Car Type

10 10.144 Rural Area Urban Area

8.675
2K 2,222 2,180

Number of Customers
8.980
8
7.829 7.688 7.640
Avg. Car Age

1,404
6
1K

655 895
773 740
4 277
509 148 113
0K SUV 368

Minivan

Pickup

SportsCar

Van

SUV

Minivan

Pickup

SportsCar

Van
2

PanelTruck

PanelTruck
0
PanelTru.. Van Minivan SUV SportsCar Pickup
Insurance Claims_Analysis
Observations on Car Value and Usage :- Age Group Analsys:- Observation on claims: 1.Most of the claims
1.Panel Trucks are more priced in 1.Young and Elderly people tend to claim less. came from the income group whose income
compared to other cars. 2.Total claim comes from Doctors and Home makers are less. is greater than one lakh dollars.
2.More customers are using SUV's and .. 3.Approx 65% of the total claims came from the cars with Age ranging between 1 to 3 and 7 to 12. 2.Almost 60% of the total claims came fro..

Cars used by Customers Total Claims by Occupation

3K Occupation
SUV
Blue Collar Clerical Professional Manager Student Lawyer Other Home Maker Doctor
Minivan

% of Total Running Sum of Clm ..

100%
97.24% 100.00%
Number of Records

2K 89.80%
81.66%
Pickup 73.20%
63.41%
50%
SportsCar
52.31%
1K
Van
38.61%
PanelTruck
23.48%
0%
0K
0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20%
0K 1K 2K 3K

Count of ID % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F..

Total Claims by AgeGroup Total Claims by CarAge

AgeGroup CarAgeUpd
1951-1960 1941-1950 1961-1970 1931-1940 1971-1980 1-3 7-9 10-12 13-15 4-6 16-18 19-21
% of Total Runni..

% of Total Runni..
100% 100%
95.48% 99.73% 95.95% 99.13%
89.48% 88.49%
77.50%
50% 67.70% 50% 65.18%
48.48%
40.84%
0% 0% 27.80%

0% 20% 40% 0% 20% 40% 0% 20% 40% 0% 20% 40% 0% 20% 0% 0% 10%
0%20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 20% 0% 10% 0%

% of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F.. % of Total Clm F..
Insurance Claims_Analysis
Age Group Analsys:- Observation on claims: 1.Most of the claims came from the income group whose income is greater than one lakh dollars. Observation on Best Cutomers or Customers
1.Young and Elderly people tend to claim 2.Almost 60% of the total claims came from the people with Bachlors degree and High School degree. Claim less no of times :
less. 3.Approx 60% of the total loans came from the people with no house and people who has house costing in between 1 lakh dollars and 2 1.Married females are the best customers in
2.Total claim comes from Doctors and H.. lakh dollars. the Top ten percent list. ..

Total no of claims by IncomeGroup

Income Group
20%
% of Total Running .. % of Total Clm Freq

15%

10%

5%
0%
100%

50%

0%

90001-100000
>100000

40001-50000

30001-40000

50001-60000

No Income

60001-70000

20001-30000

70001-80000

80001-90000

10001-20000

1-10000
Total Claims by EducationLevel Total Claims by HomeValueGroup
Education HomeValGroup

High School Bachelors Masters Below High School PhD No House 100001-2000.. 200001-3000.. > 500000 300001-4000.. 1-100000 400001-5000..
% of Total Running Sum of Clm ..

100% 100%
100.00% 100.00%

% of Total Running Sum of Clm Freq

98.42%
93.91%
91.31% 88.16%
81.58%
76.81%

50% 57.99% 50%

59.39%

30.28% 33.03%

0%
0%
10% 20% 30% 10% 20% 30% 10% 20% 30% 10% 20% 30% 10% 20% 30% 0% 20% 0% 20% 0% 20% 0% 20% 0% 20% 0% 20% 0% 20%

% of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq % of Total Clm Freq
Insurance Claims_Analysis
Observation on claims: 1.Most of the
claims came from the income group
whose income is greater than one lakh
dollars. ..
Observation on Best Cutomers or Customers Claim less no of times : Observation on Worst Cutomers or
1.Married females are the best customers in the Top ten percent list. Cutomers claim more no of time:
2.Top of female customers are Lawyers having a masters degree and houses ranging between 200001 and 400000 dollars. 1.Holds a High school Degree or Bachelors
3.These top 10 % customers didn't claim any amount till date even if the car age is higher. Degree or less than High school drop outs. ..

Good Customers - Demographics Good Customers - more demogrphic info

Info Income Group Occupation HomeValGroup
20001-30000 Lawyer 100001-200000
AgeGroup / Mstatus
40001-50000 Lawyer 100001-200000
1931-19.. 1941-19.. 1951-1960 1961-19..
Manager 100001-200000
10 50001-60000 Home Maker 200001-300000
60001-70000 Professional 200001-300000
8 70001-80000 Other 200001-300000
Number of Records

Lawyer 200001-300000

6 80001-90000 Other 300001-400000

Professional 200001-300000
90001-100000 Lawyer 200001-300000
4
Manager 200001-300000
>100000 Other 300001-400000
2
400001-500000
0 1 2 3 4
0
Number of Records
Married Married Married Single Married

Top 10% Good Customers

Best Custo..
12064672 24.000 14.000 0 0 0
170341954 23.000 15.000 0 0 0
199037688 21.000 17.000 0 0 0
23795371 21.000 14.000 0 0 0
110602925 19.000 14.000 0 0 0
114105233 18.000 16.000 0 0 0
122549723 17.000 15.000 0 0 0
155266401 17.000 15.000 0 0 0
171256104 17.000 16.000 0 0 0
210355488 17.000 14.000 0 0 0
0 10 20 30 0 5 10 15 20 0 0 0
17.000 14.000 0 0 0
Car Age Year - Insurance applied Claim Frequency Claim Amount Avg. Oldclaim
16.500 14.500 0 0 0
16.000 16.000 0 0 0
16.000 14.000 0 0 0
16.000 14.000 0 0 0
16.000 14.000 0 0 0
16.000 15.000 0 0 0
16.000 15.000 0 0 0
15.000 14.000 0 0 0
15.000 15.000 0 0 0
15.000 15.000 0 0 0
15.000 17.000 0 0 0
15.000 16.000 0 0 0
Insurance Claims_Analysis
Observation on Best Cutomers or Customers Claim less no of times :
1.Married females are the best customers in the Top ten percent list.
2.Top of female customers are Lawyers having a masters degree and houses ranging
between 200001 and 400000 dollars. ..
Observation on Worst Cutomers or Cutomers claim more no of time:
1.Holds a High school Degree or Bachelors Degree or less than High school drop outs.
2.Either have no income and no house.
3.Home Makers Tops the lost of the customers who claimed huge amount and the frequency at which they claim is also higher.

Bad Customers - Demographics Bad Customers - more demogrphic info

AgeGroup / Mstatus Education Occupation Income Group HomeValGroup
1941-1950 1951-1960 1961-1970 1971-19.. 1981-19.. Bachelors Home Maker No Income 1-100000 2
6 Below High School Home Maker No Income 1-100000 1
High School Blue Collar 40001-50000 100001-200000 1
Clerical 20001-30000 No House 1
Number of Records

4 Home Maker No Income No House 3

Student >100000 No House 1
No Income 1-100000 2
No House 5
2 Masters Other 50001-60000 100001-200000 1

0
Married Single Married Single Married Single Single Married

Top 15% - Bad Customers

Worst Cust..
321851610 1.000 13,720 2.000 41,175
225153231 1.000 5,082 2.000 38,888
581342206 1.000 2,659 3.000 17,445
255409354 1.000 5,632 2.000 9,960
431652628 1.000 2,851 3.000 7,225
401364122 1.000 6,799 3.000 6,632
373550207 1.000 5,400 2.000 6,195
146289674 1.000 2,854 2.000 6,061
159215837 1.000 3,706 4.000 35,477
231947709 1.000 4,913 3.000 11,093
342060486 1.000 3,737 5.000 5,921
349451600 1.000 32,203 2.000 9,351
0.0 0.2 0.4 0.6 0.8 1.0 1.2 0K 10K 20K 30K 40K 0 1 2 3 4 5 6 0K 10K 20K 30K 40K 50K
1.000 6,480 2.000 9,512
1.000 6,690 4.000 6,935