SOP FOR INCIDENT INVESTIGATION

Revision History
VER # Date DCR # Nature of amendment

1.0 18-Feb-2019 N/A First Issue

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Signature: Effective Date: <Date Here>

 SOP FOR INCIDENT INVESTIGATION

1. Purpose
The purpose of this procedure is to provide guidelines to ORGANIZATION staff members for
investigating and reporting all occupational injuries and illnesses as well as near misses.

2. Scope
This procedure is applicable to all OH&S types of incidents including the near misses on company
premises.

3. Responsibilities
a. HSE Manager is responsible to investigate the incidents occurred at ORGANIZATION
premises.
b. Relevant section heads are responsible to preserve the scenes of incident until released by
HSE Manager.

4. Procedure
4.1 Incident Reporting
4.1.1 Where an employee becomes aware of an accident or any incident or near misses, arising in
the course of or in connection with the employee’s work that has caused injury to that
employee or to any other person, the employee should, without delay report the incident to
MR and departmental manager.

4.2 Scene Preservation

4.2.1 Supervisor of relevant area should preserve the incident scene and identify all evidences
related to the incident.
4.2.2 During this period, Supervisors should not allow the access of incident scene to guests or
irrelevant staff members.

4.3 Assignment of Investigation

4.3.1 HSE Manager should investigate the incident or he should assign the responsibility for
incident investigation to any of QHSE Team Members.

4.4 Information Gathering

4.4.1 The investigation person/team should visit the site of the incident to:
a. Examine the equipment/machine/vehicle involved.
b. Take photos of evidences on scene.
c. Interview the victim and the witnesses.
d. Take photos of injuries if possible.
4.4.2 The investigation person/team should further:
a. Evaluate the CCTC footage (if available) to get better understanding of the incident and root
causes
b. Identify the unsafe conditions and acts involved
c. Identify the nature of injury(ies) and parts of body involved
d. Evaluate all the potential causes of incident which contributed to its occurrence.
 SOP FOR INCIDENT INVESTIGATION

4.4.3 Information gathering from incident scene, victims and witnesses should be completed
within 24 hours of the incident.

4.5 Corrective Actions

4.5.1 Identify all issues which caused the incident to occur.
4.5.2 Investigation team/person should recommend the corrective action(s) considering the
causes of the incident on “Incident Investigation Report”.
4.5.3 “Incident Investigation Report” should be completed and reported to management within 02
days of the incident.
4.5.4 Recommended corrective action should be completed within 01 month of the incident. Till
then, temporary measures should be taken to avoid any more incidents.

4.6 Follow-Up
4.6.1 HSE Manager should conduct a follow up review on the target date to verify the completion
and effectiveness of corrective action as recommended in “Incident Investigation Report”.
4.6.2 If corrective action could not be completed on the specified date, a new date would be
agreed upon and HSE Manager shall conduct the follow up accordingly.

5. Related Documents and Records

i. Incident Investigation Report