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PA PA
ROLL NO------------------------
CE CE
M M
od GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD od
el el
pa pa
pe pe
rs Degree/Discipline: Objective Part rs
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Course Code:ENG-421 Time:30 Minutes Marks:20
PA PA
CE Course Title:Communication Skills Credit Hours:3(3-0) CE
M M
1. Choose the Correct answer: 10x2=20
od od
el i. _____ are nonverbal behaviours that accompany and literally "illustrate" verbal messages. el
pa (a) Emblems (b) Illustrators (c) Kinesics (d) Oculesics pa
pe pe
ii. _____ are those facial movements that convey emotional meaning;
rs rs
** (a) Oculesics (b) Emblems (c) Affect displays (d) Illustrators **
PA iii. The eyes and face are especially helpful means of communication _____. PA
CE (a) non-verbally (b) vocally (c) orally (d) verbally CE
M iv. The study of the role of eye contact in non verbal communication is called _____. M
od (a) Oculesics (b) Kinesics (c) Emblems (d) Illustrators od
el el
v. The word communication is derived from ____ word "communis".
pa pa
pe (a) Greek (b) English (c) Latin (d) French pe
rs vi. Communication is a ____ process exchanging information between human-beings. rs
** (a) one-way (b) two-way (c) three-way (d) four-way **
PA vii. "Communication is a process of ____ information. PA
CE CE
(a) sharing or giving (b) watching (c) reading (d) listening
M M
viii. Exchange of verbal and non-verbal messages is ____ .
od od
el (a) Communication (b) messaging (c) understanding (d) information el
pa ix. Seminars, dictations and meetings are the forms of ____ communication. pa
pe (a) written (b) group (c) mass (d) oral pe
rs x. The communication of thoughts, emotions and feelings is ____. rs
** **
(a) verbal (b) written (c) non-verbal (d) oral
PA PA
CE xi. The study of postures facial expression and gestures is ____. CE
M (a) oculesics (b) proxemics (c)kinesis (d) haptics M
od xii. The role of eye contact in non-verbal communication is ____ od
el (a) haptics (b) Kinesics (c) Oculesics (d) Proxemics el
pa pa
xiii. Consideration means acting on the ____ "attitude".
pe pe
(a) You (b) my (c) his (d) their
rs rs
** xiv. In business communication the thoughtful consideration is also called ____ **
PA (a) Our-attitude (b) My-attitude (c) You-attitude (d) We-attitude PA
CE xv. Communicating ____ means being specific and vivid rather than vague and general. CE
M (a) vaguely (b) concretely (c) with words (d) orally M
od od
xvi. A ____ message is sure to mislead the reader and cause miscommunication.
el el
pa (a) vague (b) clear (c) correct (d) concise pa
pe pe
rs rs
**PACE Model papers**PACE Model papers**PACE Model papers**PACE Model papers**PACE Model papers**
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xvii. Noise is unplanned ____ in communication environment, which affects the transmission of message.
CE CE
M (a) help (b) Interference (c) assist (d) aid M
od xviii. The word semantic is derived from "sema", ____ meaning signs. od
el (a) a Greek word (b) a Latin word (c) a English word (d) a French word el
pa xix. The direct meaning of any word is known as ____ meaning. pa
pe pe
(a) denotative (b) Connotative (c) implied (d) simple
rs rs
xx. Hearing is a ____ exercise in poor listening skills.
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PA (a) energetic (b) watchful (c) passive (d) helpful PA
CE CE
M M
od od
ROLL NO------------------------ el
el
pa pa
pe GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD pe
rs rs
** **
PA Degree/Discipline: Subjective Part PA
CE Course Code:ENG-421 Time:02:30 Minutes Marks:80 CE
M Course Title:Communication Skills Credit Hours:3(3-0) M
od od
el Note: Attempts all questions. All the questions carry equal marks. el
pa Q2. What is communication? Write its process. (20) pa
pe pe
Q3. Write a note on Components of Nonverbal Communication. (20)
rs rs
** Q4. Write a note on barriers to communication. (20) **
PA Q5. What is Paragraph Writing? Discuss any two types of Paragraph Writing. (20) PA
CE CE
M M
od od
el el
pa pa
pe pe
rs rs
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od od
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od od
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PA ROLL NO------------------------ PA
CE CE
M M
od GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD od
el el
pa Degree/Discipline: Objective Part pa
pe Course Code:ENG-421 Time:30 Minutes Marks:20 pe
rs Course Title: Communication Skills Credit Hours:3(3-0) rs
** **
PA 1. Choose the Correct answer: 10x2=20 PA
CE CE
i. _____ of our communication comes from words that we actually say.
M M
od (a) 8% (b) 7% (c) 10% (d) 9% od
el ii. Edward Hall has identified _____ of space el
pa (a) four zones (b) three zones (c) eight zones (d) two zones pa
pe iii. The meaning we give to the space around us is known as _____. pe
rs rs
(a) oculesics (b) illustrators (c) proxemics (d) emblems
** **
iv. In the United States, space in a two-person conversation is about _____.
PA PA
CE (a) 18 inches (b) 19 inches (c) 21 inches (d) 22 inches CE
M v. Communication is the way to convey the ____ from one person to other person. M
od (a) report (b) proposal (c) message (d) letter od
el vi. "Communication is an exchange of facts, idea and emotions by ____". el
pa pa
(a) one person (b) two or more people (c) one party (d) one group
pe pe
rs vii. Communication through the process of thinking and feeling is ____ communication rs
** (a) interpersonal (b) intrapersonal (c ) mass (d) extra personal **
PA viii. An interaction between two persons, a small group, on a one-to-one basis is ____ communication: PA
CE (a) Intrapersonal (b) organizational (c) interpersonal (d) mass CE
M M
ix. Feedback is the ____ based on the sender's message received by the receiver
od od
(a) context (b) response (c) verbal message (d) message
el el
pa x. The study of use of time in non-verbal communication is ____. pa
pe (a) chronemics (b) paralinguistic (c) physical appearance(d) haptics pe
rs xi. The study of variations in pitch, speed and volume is ____. rs
** (a) Chronemics (b) paralinguistic (c) physical appearance (d) haptics **
PA PA
xii. ____ contributes towards how people perceive you.
CE CE
M (a) Physical appearance (b) Chronemics (c) Haptics (d) Proxemics M
od xiii. ____ may cause serious damage to business. od
el (a) Harsh words (b) Lofty words (c) True words (d) Simple words el
pa xiv. Courtesy stems from ____ attitude. pa
pe pe
(a) We-attitude (b) You-attitude (c) I-attitude (d) One's-attitude
rs rs
xv. Proper grammar, punctuation and spelling are at the core of ____
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PA (a) Completeness (b) Correctness (c) Coherence (d) Concreteness PA
CE xvi. The suggested average sentence length should be ____ CE
M (a) 16 to 20 (b) 17 to 20 (c) 18 to 20 (d) 19 to 20 M
od xvii. ____ barriers stem from an individual's attitude or habits. od
el el
(a) Intrapersonal (b) Interpersonal (c) Inferences (d) Impervious
pa pa
pe pe
rs rs
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xviii. The study of meaning, signs and symbols used for communication is called ____:
CE CE
M (a) language (b) semantic (c) phonology (d) homophones M
od xix. ____ is produced internally, resulting from errors in the message itself. od
el (a) Semantic noise (b) channel noise (c) semantic listening (d) semantic writing el
pa xx. Many barriers stem from wrong ____ in the process of communication. pa
pe pe
(a) start (b) assumption (c) emotional outburst(d) cultural variations
rs rs
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PA PA
CE CE
M M
ROLL NO------------------------
od od
el el
pa GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD pa
pe pe
rs rs
Degree/Discipline: Subjective Part
** **
PA Course Code:ENG-421 Time:02:30 Minutes Marks:80 PA
CE Course Title: Communication Skills Credit Hours:3(3-0) CE
M M
od Note: Attempts all questions. All the questions carry equal marks. od
el Q2. How many levels of communication? Discuss briefly any two. (20) el
pa Q3. Write a note on Network of communication. (20) pa
pe pe
Q4. What are 7 C'S of business communication? Discuss briefly. (20)
rs rs
** Q5. Write a brief note on Note-Taking. (20) **
PA PA
CE CE
M M
od od
el el
pa pa
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od od
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od od
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**PACE Model papers**PACE Model papers**PACE Model papers**PACE Model papers**PACE Model papers**
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 **PACE Model papers**PACE Model papers**PACE Model papers**PACE Model papers**PACE Model papers**
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PA ROLL NO------------------------ PA
CE CE
M M
od GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD od
el el
pa pa
Degree/Discipline: Objective Part
pe pe
rs Course Code:ENG-421 Time:30 Minutes Marks:20 rs
** Course Title: Communication Skills Credit Hours:3(3-0) **
PA PA
1. Choose the Correct answer: 10x2=20
CE CE
M i. _____ takes place in the form of words either written or spoken. M
od od
(a) Non-verbal communication(b) Grapevine (c) Emblems (d)Verbal communication
el el
pa ii. Interpersonal communication and public speaking are the two basic types of _____. pa
pe (a) Language (b) Grapevine (c)Emblems (d)Verbal communication pe
rs iii. The informal communication is known as a _____. rs
** (a) Satisfies (b) Grapevine (c)Language (d)Verbal communication **
PA iv. Grapevine _____ the social needs of people. PA
CE CE
(a) Grapevine (b) Satisfies (c)Decoded (d) Split
M M
od v. The speaker, writer or encoder of the message is ____: od
el (a) receiver (b) acceptor (c) sender (d) society el
pa vi. The message must be clear and ____ to the receiver. pa
pe (a) defendable (b) understandable (c) non-readable (d) organizational pe
rs rs
vii. The qualities of a good message is known as ____ written by Herta A. Murphy
** **
(a) 2C's (b) 4C's (c) 1C's (d) 7C's
PA PA
CE viii. A company builds and keeps contact with employees, dealers and all stakeholders in ____. CE
M (a) social (b) supportive (c) corporative (d)mass M
od ix. Subordinates convey their problems to their superiors through ____ communicatra od
el (a) lateral (b) diagonal (c) upward (d) downward el
pa pa
x. Communication between a manager and employees is ____
pe pe
rs (a) lateral (b) diagonal (c) upward (d) downward rs
** xi. The 'Y-Chain' is an example of ____ Communication. **
PA (a) Formal (b) Informal (c) Central (d) diagonal PA
CE xii. The main network "Who talks to whom" is ____. CE
M (a) Research (b) Grapevine (c) The wheel (d) The chain M
od od
xiii. Business message should be ____ to bring the desired result.
el el
pa (a) complete (b) lengthy (c) long (d) comprehensive pa
pe xiv. ____ is saying what you have to say in the fewest possible words. pe
rs (a) Completeness (b) Conciseness (c) Correctness (d) Clarity rs
** xv. A concise message saves ____ of both the sender and the receiver. **
PA PA
(a) value (b) space (c) wealth (d) time
CE CE
xvi. To have conciseness, remove ____ to create good results. M
M
od (a) wordy expressions (b) written expression (c) verbal expression (d) oral expression od
el xvii. People who feel that they "know it all" are called ____ el
pa (a) misoneists (b) idiosyncrasies (c) impervious (d) pansophists pa
pe pe
rs rs
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xviii. People who are very ___ in their opinions may face problems in communicating effectively.
CE CE
M (a) soft (b) true (c) rigid (d) mild M
od xiv. Noise is unplanned ____ in communication environment, which affects the transmission of message. od
el (a) help (b) Interference (c) assist (d) aid el
pa xx. The word semantic is derived from "sema", ____ meaning signs. pa
pe pe
(a) a Greek word (b) a Latin word (c) a English word (d) a French word
rs rs
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PA PA
CE ROLL NO------------------------ CE
M M
od od
el GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD el
pa pa
pe Degree/Discipline: Subjective Part pe
rs rs
Course Code:ENG-421 Time:02:30 Minutes Marks:80
** **
PA Course Title: Communication Skills Credit Hours:3(3-0) PA
CE CE
Note: Attempts all questions. All the questions carry equal marks.
M M
od Q2. Write a note on types of communication. (20) od
el Q3. Write note on Formats of Letter writing. (20) el
pa Q4. Write a note on effective presentation? (20) pa
pe pe
Q5. Write a note on “Factors of Oral Presentation” (20)
rs rs
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od od
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od od
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