May 2024

Incident Reporting & Investigation Level 2 incidents (recordable or high potential incident) require
an additional approval for the content and classification from
The safety and wellbeing of our personnel, partners and
Sr. VP HSSE.
environment are a core value for Kent. An effective incident
Within 12 hours of a recordable or high potential incident the
reporting and investigation is essential for the continual
Sr. VP HSSE shall notify the Sounding Board, Operations
improvement of the management system and our HSSE
Leadership team and both operational and functional
performance.
management through the distribution of the system generated
notification.
We aim to understand the reasons behind an incident and
implement measures to prevent or minimize its likelihood of
Levels of Investigation
happening again. This is why we assess our HSSE
The extent of the investigation will be decided based on the
performance by comparing it to the actual severity of
potential severity of the outcome. Potential severity doesn't
incidents. However, when investigating incidents, we focus
represent the worst-case scenario but factors in both the
on their potential severity, considering what the possible
likelihood and consequences within the specific situation to
consequences could have been.
pinpoint the most probable adverse outcome.

Kent has 2 levels of incident investigation:

Level 1 Events – events are those with low potential including
First Aid Cases; small environmental spills that are repairable,
minor property damage less than; Reputational incidents with
minor or no stakeholder impact; low potential near misses.

Level 2 events are any recordable injuries and any incidents

classed as ‘High Potential’ (High or Extreme on the risk matrix).
This includes incidents with minor actual consequences, but
that had a potential to cause significant injury, property
damage, environmental harm, or reputational impact.

For more details about Incident Reporting & Investigation,

Reporting please check the links.
Within 4 hours of any incident occurring the Project Manager HLD - KMS-GL-HSSE-HLD-07 Rev. 06
will ensure that all the required details of the incident are input Process flow charts:
into the Kent Incident Reporting System as a record of the Incident Notification & Reporting Flowchart
event. Project Manager has 2 hours to review and approve the Incident Investigation Flowchart
content and classification of the notification report.
Once approved by the Project Manager, Regional HSSE
Business Partner has 2 hours to review and approve the
content and classification. An electronic notification will then Czarina Aboy
be sent to project & country management for all Level 1 injury, Regional HSSE Business
damage, and loss incidents (including significant near misses). Partner

Safety and Sustainability

20240501 Safety Bulletin

Incident Reporting & Investigation