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2022-24 MBA Scheme and Syllabus
2022-24 MBA Scheme and Syllabus
2022-24
Master of Business Administration
Scheme of Teaching and Examinations
MASTER OF BUSINESS ADMINISTRATION
(Effective from Academic year 2022-23 )
/ week
Area
PC - Generic Core :: SEC - Skill Enhancement Program :: AC – Audit Course, IPR : Value additions course
III SEMESTER
Scheme of Teaching and Examination for MBA with effect from 2022-23
Contact Cre
Examination
Course
Course Name
No. Course Code Duratio CIE SEE
L T P Total
n (Hrs.) Marks Marks
1 PC MSMBA301 Strategic Management 4 0 0 3 50 50 100 4
2 PC MDTBA302 Design Thinking & Innovation Management 4 0 0 3 50 50 100 4
Professional Elective - Core-I
3 PSC MXXBA313 4 0 0 3 50 50 100 4
(HR/MM/FM/BA/PM)
Professional Elective - Core-II
4 PSC MXXBA314 4 0 0 3 50 50 100 4
(HR/MM/FM/BA/PM)
Professional Specialization Elective-1
5 PSE MXXBA355X 4 0 0 3 50 50 100 4
(HR/MM/FM/BA/PM)
Professional Specialization Elective-2
6 PSE MXXBA356X 4 0 0 3 50 50 100 4
(HR/MM/FM/BA/PM
7 AC MAEBA308 Societal Project 0 0 2 2 50 NA 50 0
TOTAL 24 0 2 - 350 300 650 24
PC - Generic Core; PSC-Professional Specialization Core; PSE: Professional Specialization Elective; SEC - Skill Enhancement Course;
AC – Audit Course
Professional Specialization Elective -3 (Marketing) Professional Specialization Elective -3(Finance) Professional Specialization Elective -3(HR)
MMMBA355A Services Marketing MFMBA355A Direct Taxation MHRBA355A Compensation & Reward Management
MMMBA355B B2B Marketing Management MFMBA355B Strategic Cost Management MHRBA355B Advanced organizational Behavior
Professional Specialization Elective -4 (Marketing) Professional Specialization Elective -4(Finance) Professional Specialization Elective -4(HR)
MMMBA356A Sales & Retail Management MFMBA356A Banking & Services MHRBA356A Industrial relations and legislations
Operations
MMMBA356B International Marketing MFMBA356B Introduction to Financial MHRBA356B Leadership and Development
Management Market & Services
IV SEMESTER
Scheme of Teaching and Examination for MBA with effect from 2022-23
Contact
Examination
Course
Course Name
No. Course Code Duration CIE SEE ts
L T P (Hrs.) Marks Marks
Total
Marketing specialization
Sl Course
Course Code Course Name (Marketing ) Credits
No Area
Example 1: MPPBA101
M PP BA 1 01
Code- Master Degree Subject Code Stream Code Semester Subject Serial No.
Example 2: MXXBA313
M XX BA 3 13
Code-Master Degree Specialization Stream Code Semester 1= Professional elective
Code (ex: MM, 3= Subject Serial No.
FM, HR etc)
Example 2: MXXBA355X
M XX BA 3 55X
Code-Master Degree Specialization Stream Code Semester 5= Open elective
Code (ex: MM, 5= Subject Serial No.
FM, HR etc) X = A or B subject code
Autonomous Syllabus
Semester I
Course Content & Planning
SEMESTER – I
Principles & Practices Of
Course Name Course Code : MPPBA101
Management
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW:
Principles and practices of management is an introductory course on management process from
managers’ perspective. The course seeks to help students acquire the requisite knowledge, skills and
abilities needed to successfully manage the organization. The course examines the logic and working of
organizations and outlines the major functions of management.
COURSE LEARNING OBJECTIVES (CLO) :
1. To help the students gain understanding of the functions and responsibilities of managers.
2. To provide them tools and techniques to be used in the performance of the managerial job.
3. To enable them to analyze and understand the environment of the organization.
4. To help the students to develop cognizance of the importance of management principles
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Management, Definition of Management: Arts or Science,
Types of Management, Difference between Management and Administration, Evolution of 7
Management Thought, Various approaches of Management Thought, Functions of
Management.
MODULE 2: Planning: Nature and Purpose of Planning, Planning process, Types of
Planning- objectives, Settings of objectives, Policies, Planning premises, Steps of Planning,
Decision making steps & process. Organizing: Nature and Purpose, Formal and Informal 7
of Organization, Organization structure, line and Staff Authority, Delegation of Authority,
Departmentalization, Centralization and decentralization, Span of HR Planning,
Recruitment, Selection, Training and Development.
MODULE 3: Directing: The Decision Making Process, Decision-making models:-
classical model, behavioral model, intuitive decision model. Creativity decision making:
personal creativity drivers and team creativity drivers. Communication and process of 7
Communication, Barrier in Communication, 3*3 writing process for business
communication, Effective communication.
MODULE 4: Staffing: Concept and importance of Staffing, Staffing as a part of Human
Resources Management, staffing process, recruitment, selection, sources, training and 7
development: - Concept, Importance , Method of Training and Induction.
MODULE 5: Controlling: Elements of Managerial Control, Control Systems,
Control Techniques, Types of Control, Coordination: Concept, Importance, principles 7
and techniques of coordination.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
5
discussed fromUnit 1 to Unit 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
1. Studying a business organization and identify the different aspects of Management functions being
practices.
2. Interact with a minimum of 5 managers profiles of any business organization to understand the
applications of Management functions in their workplace.
3. Identify any five challenges of integrating and implementing the Management functions in a
workplace.
Recommended Books:
1. Koontz, H, & Weihrich, H (2016). Essentials of Management: An International Perspective (8th ed.),
Tata McGraw Hills, New Delhi.
2. Ghuman, K & Aswathapa, K, (2017). Management concepts and cases (10th ed.), Tata McGraw
Hills, New Delhi.
3. Telsan, M.T. (2016). Industrial and Business Management, (4th ed.), S. Chand, New Delhi.
4. MGMT ,Chuck Williams & Manas Ranjan Tripathy, 5/e, Cengage Learning, 2013.
Reference Books:
1. Robbins, S. (2017). Management, (13th ed.), Pearson Education, New Delhi.
2. Ramaswamy, I. (2011). Principles of Business Management, (8th ed.), Himalaya Publishing House,
New Delhi
3. Management, John R. Schermerhorn, Jr., 8/e, Wiley India, 2010.
Web links and Video Lectures (e-Resources):
• https://onlinecourses.nptel.ac.in/noc22_mg104/preview
• https://onlinecourses.nptel.ac.in/noc22_mg78/preview
• https://learninglink.oup.com/access/king-lawley3e-student-resources#tag_all-chapters
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
COURSE OUTCOMES (COs): After completion of course, student should be able to
CO1 Understand the concepts related to function of management in Business.
Apply PPM knowledge to diagnose and solve organizational problems and develop optimal
CO2
managerial decisions.
Analyze the complexities associated with management of human resources in the organizations and
CO3
integrate the learning in handling these complexities.
CO4 Evaluate the global context of Organizing, directing and Controlling
CO-PO MATRIX
PO1 PO2 PO3 PO4 PO5 PO6
CO1 3
CO2 2
CO3 3
CO4 3
Avg 3 2 3 3
CO-PO MATRIX
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
Course
Outcome PO1 PO 2 PO3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - 3 - - -
CO4 - - - - 3 2
Avg. 3 3 3 - 3 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – I
Business Statistics and
Course Name Analytics for Decision Course Code : MBSBA105
Making
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
This course is designed to provide students with an understanding of the data and its relevance in
business and develop an understanding of the quantitative techniques from statistics. A particular
emphasis is placed on developing the ability to interpret the numerical information that forms the basis
of decision-making in business.
COURSE LEARNING OBJECTIVES (CLO) :
1. To facilitate the students to compute the various measures of central tendency and dispersion using
descriptive statistics.
2. To enhance the skills to visualize and estimate the relationship between variables using correlation and
regression analysis.
3. To equip with the skills of decision-making using probability techniques.
4. To empower with the knowledge of trend analysis.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Statistics: Meaning and Definition. Types, Measures of
Central Tendency: Mean, Median & Mode - Measures of Dispersion: Range, Quartile 10
deviation, Mean Deviation, Standard Deviation, variance, Coefficient of Variation (Theory
& Problem)
MODULE 2:. Correlation -Significance, Types and methods, Scatter Diagram, Karl
Pearson’s Coefficient of Correlation, Spearman’s Rank Correlation. 8
Regression- Concept, Types of regression models, Two lines of Regression (Theory and
Problem)
MODULE 3: Probability Distribution: Concepts of Probability – Permutation and
Combination, Rules of Probability- Additive and Multiplicative Laws, Bayes’ theorem. 9
Theoretical Probability Distributions: Binomial, Poisson, and Normal
Distribution(Problems on Binomial, Poisson and Normal).(Theory and problem)
MODULE 4: Time Series Analysis: Objectives, Variations in time series, Models – 8
Multiplicative & additive (theory), Quantitative Forecasting methods – Freehand
method, Moving Average Method, Semi average Method, Least Square method.
Measurement of Seasonal variation – Method of simple averages, Ratio to Trend
method, Ratio to Moving Average Method, Link Relative Method ( Theory & Problem)
MODULE 5:. Hypothesis Testing: Definition, Types, Procedure for testing, Errors in
Hypothesis testing. Parametric and Non-Parametric Test – t-test, z-test, f-test, Chi- 10
square test, U-test, K-W test( Problems on all tests)
Analysis of Variance: One Way and Two Way ANOVA (Problems)
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
5
discussed fromUnit 1 to Unit 5
Suggested Books:
1. S C Gupta (2018), Fundamentals of Statistics, 7th edition Himalaya Publications.
2. J K Sharma (2020), Business Statistics 5th edition Vikas Publishing House.
3. C R Kothari (2015), Research Methodology- Methods and Techniques, Viswa Prakasam
Publications.
4. William E. Wagner, III (2015), Using IBM SPSS- Statistics for Research Methods and Social Science
Statistics 5th edition Sage Publications.
Web links and Video Lectures (e-Resources):
• Students should opt Swayam NPTEL Course on Business Statistics offered by Prof.
M.K.Barua Dept. of Management studies IIT Roorkee.
• YouTube Videos are also available of the same
https://www.youtube.com/watch?v=VDLyk6z8uCg
COURSE OUTCOMES (COs): After completion of course, student should be able to
CO1 Explain the terminology, concepts, tools and techniques used in business statistical analysis
CO2 Apply various data analysis functions for business problems using statistical tools
CO3 Analyze and discuss the issues of business statistical tools
CO4 Evaluate the decision-making problems using the statistical techniques.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - 2 -
AVG 3 3 - 3 2 -
Recommended Books:
1. New Perspectives on Microsoft Excel 2013, Comprehensive Enhanced Edition by Roy Ageloff, Patrick Carey,
June Jamrich Parsons, Dan Ojo, Carol DesJardins.
2. Excel 2016 All in one for dummies by Harvey. G , John Wiley & Sons publications
3. Essentials of modern business statistics with Microsoft Excel, Anderson, D. R., Sweeney, D. J., & Williams, T.
A. (2011). Cengage Learning.
4. Analyzing Multivariate Data, James Lattin, Douglas Carroll and Paul Green, Thomson Learning,
2003, ISBN0-534-34974-9
COURSE OUTCOMES (COs): After completion of course student should be able to
CO1 Explain the concepts and techniques of Excel Functions
CO2 Apply suitable Excel functions and techniques based on the nature of data
CO3 Analyze and interpret the relationship between variables of business data
CO4 Evaluate the situation based on data analysis using Excel function
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 3
AVG 3 3 - 3 - 3
Recommended Books:
1. Business Communication Today, Bovee C L et. al., Pearson Education
2. Business Communication, P.D. Chaturvedi, Pearson Education
3. Business Communication, T N Chhabra, Bhanu Ranjan, Sun India
Reference Books:
1. Verbal and Non-Verbal Reasoning, Prakash, P, Macmillan India Ltd., New Delhi
2. Objective English, Thorpe, E, and Thorpe, S, Pearson Education, New Delhi
Web links and Video Lectures (e-Resources):
• https://www.youtube.com/watch?v=yml9dx9nUco
• https://www.edx.org/learn/business-communications
• https://onlinecourses.swayam2.ac.in/imb19_mg14/preview
• https://www.careers360.com/courses-certifications/swayam-communication-courses-brp-
org
COURSE OUTCOMES (COs): After completion of course, student should be able to
Identify the various elements of communication, channels of communication and barriers to effective
CO1
communication.
CO2 Examine critically the effectiveness in routine and special real world business interactions.
CO3 Identify the appropriate use of body language.
Determine the professional meetings, group discussions, telephonic calls, elementary interviews, and
CO4 public speaking activities and appraise the pros and cons of sample recorded verbal communications
in a business context.
CO-PO Matrix
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - 3 2
AVG 3 3 - 3 3 2
Mapping: 3-High, 2-Medium and 1-Low
Course Content & Planning
SEMESTER – I
Enterprise Analysis -
Course Name Course Code : MEABA189
Capstone Project
Number of Lecture Hours /
: 00 CIE Marks : 50
Week
Number of Tutorial /
: 02 SEE Marks : 00
Practical Hours / Week
Total Number of Lecture +
: 30 SEE Duration : 02 Hrs
Tutorial/Practical Hours
L:T:P : 0:0:2 CREDITS : 01
COURSE OVERVIEW:
This course creates awareness and enthusiasm among students to understand the work environment and
the competences need to focus achieve their career goals.
COURSE LEARNING OBJECTIVES (CLO) :
1. Identify opportunities and get the first mover advantage.
2. Understand the culture of an organization.
3. Explore tapping various useful resources.
4. Analyze rapid changes sensitive the Job market.
5. Evaluate in career planning strategies
TEACHING
MODULES
HOURS
MODULE 1: Selection of Enterprise for study: Enterprise History & Background,
Original & Current Promoters, Business Group or Business Family to which it belongs,
Vision-Mission-Philosophy – Values-Quality Policy, Brief profiles of the Chairman, CEO, 6
MD, Members of Board of Directors along with their career highlights CSR Initiatives,
Technical and other collaborations if any, Recent Mergers and Acquisitions, if any.
MODULE 2: Structure of Enterprise: Organization Structure/Organogram,
Geographical (domestic and global) foot print – at the time of inception and spread over
the years, company’s current head quarter worldwide as well as head quarter /
corporate office in India, Manufacturing /Service locations Indian and major 6
worldwide, Certifications if any - ISO / EMS / FDA / CMMI , etc. Online presence.
Initiatives towards gender diversity, Initiatives towards social inclusion, Initiatives
towards environment conservation. Current Talent needs. Key highlights of the
company’s website.
MODULE 3: Markets: Major Customers, customer segments, Products, Product lines,
Major Brands, Market Share – nationally, region wise, product wise, Advertising 6
Agency, Advertising Punch Line/Slogan, Logo, Key Alliances in the past 5 years &
impact. Mergers & Acquisitions, if any. Technological developments. Disruptive
innovations affecting the organization. Labour unrest if any – reasons thereof and
impact. Emerging potential competition through first generation entrepreneurs or
global /local players.
MODULE 4: Financial Performance: Data to be studied, tabulated, graphically
depicted, analyzed and presented for last 5 years for Revenues, Profitability, Market
Capitalization, Segmented Revenues, Auditors. Listing status & Scrip Codes – BSE and 6
NSE, Global Listings on International Stock Markets, Share Price Face Value, Current
Market Value, Annual High Low Figures, P/E Ratio, Shareholding Pattern.
MODULE 5: Presentation by the students about the SWOC analysis self and about the 6
enterprise and the industry to match individual career goals.
CO-PO Matrix
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
Mapping: 3-High, 2-Medium and 1-Low
Semester II
Course Content & Planning
SEMESTER – II
Course Name Human Resource Management Course Code : MHRBA201
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
: 00 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW:
The course in HRM enables students the knowledge, understanding and key skills that are required by
today's HR professionals and to enable students to effectively contribute to dynamic organisations.
COURSE LEARNING OBJECTIVES (CLO) :
1. To enable the students to understand the HR Management and system at various levels in general and in
certain specific industries or organizations.
2. To help the students focus on and analyse the issues and strategies required to select and develop
manpower resources.
3. To develop relevant skills necessary for application in HR related issues
4. To Enable the students to integrate the understanding of various HR concepts along with the
5. Domain concept in order to take correct business decisions
TEACHING
MODULES HOURS
MODULE 1: Human Resource Management: Introduction, Concept and Challenges
-Objectives - Scope – Role and Importance of HRM, HR Policies - Functions of HRM -
Challenges of HRM. Emerging Trends in HRM: HRIS- Need and Uses of HRIS. HR 7
Accounting- Concepts, Objective, Advantages. HR Audit- Objective - Process. HR
Shared Services- Concept – Objective –Benefits.
MODULE 2: HR Acquisition & Employee Retention: Human Resource Planning:
Definition -Need and Objective -HRP Process, Job Analysis Process – Job Description &
Job Specification, Factors affecting Job design, Job enrichment Vs job enlargement.
Recruitment: Introduction & Sources of Recruitment, Difference between recruitment
7
and Selection-Recruitment, Selection Process, Induction and Orientation. Career
Planning-Process of career planning and development Succession Planning, Transfer
and Promotion. Retention of Employees: Importance of retention, strategies of
retention.
MODULE 3: Managing Employee Performance and Training: Performance
7
Appraisal & Performance Management – Definition, Objective, Importance, Appraisal
Process and Appraisal Methods - Potential Appraisal. Training and Development -
Definition – Scope –Role of Training in Organizations, Objectives, Training Need
Assessment, Types of training, E-Learning. Benefits of training, Evaluation of Training
MODULE 4: Compensation Management: Concept, Objectives, Importance of
Compensation Management - Current Trends in Compensation. Factors in 7
compensation plan. Wage/ Salary differentials- Components of salary.
MODULE 5: Incentives and Benefits – Financial & Nonfinancial Incentive, Fringe
Benefits. Employees Separation - Retirement, Termination, VRS, Golden Handshake, 7
Suspension, Concepts & Methods, Grievance Procedure in Indian Industry.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
5
discussed from Unit 1 to Unit 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
1. Conducting model role play
2. A write up on HRM at an organization- Split the class into teams with two members.
Each team must choose one organization in any industry. They must write a report on
the HR department at the organization and the HR practices there.
Recommended Books:
1. Angelo S DeNisi, Ricky W Griffin and Anita Sarkar (2018), “Human Resource Management- A South Asian
Perspective” 3rd Edition, Cengage Publications.
2. George W Bohlander and Scott A Snell (2013), “Principles of Human Resource Management”. Fifteenth
Edition”; Thomson Publications.
3. VSP Rao, “Human Resource Management”, (2010), Excel Books, 3rd Edition
Reference Books:
1. K Aswathappa, “Human Resource and Personal Management” (2017) Tata McGraw Hill, 8th Edition
2. Stephen P. Robbins, “Human Resource Management”, (2002), Pearson Education Asia.
3. Sarah Gilmore and Steve Williams (2014). “Human Resource Management”. Oxford University Press.
4. Tayeb, M. (2005). International human resource management. Oxford University Press.
Web links and Video Lectures (e-Resources):
• https://youtu.be/hHE4ilceiXs
• https://youtu.be/_d5QMwLC19Y
• https://youtu.be/uMQMDQI7Hpk
• https://youtu.be/vXgt9yASs_k
• https://youtu.be/pqtYQb9nbRk
• https://youtu.be/e1F3xnF5LKg
• https://youtu.be/4Kr0VpM14LI
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
COURSE OUTCOMES (COs): After completion of course student should be able to
Understand of the concept of human resource management and to understand its relevance in
CO1
organizations.
CO2 Demonstrate necessary skill set for application of various HR issues for taking decisions.
CO3 Analyze the strategic issues and strategies required to select and develop manpower resources.
CO4 Evaluate HR strategies to make effective decisions both globally and legally.
CO-PO MATRIX
PO1 PO2 PO3 PO4 PO5 PO6
CO1 3 - - - - -
CO2 - 2 - - - -
CO3 - - - - 2 -
CO4 - - - 3 - -
AVG CO 3 2 - 3 2 -
Recommended Books:
1. Fernando A.C.- Business Ethics, Prentice Hall, Latest Edition.
2. Corporate Social Responsibility Concept, Cases and Trends Prabhakaran Paleri, Cengage.
3. India CSR Reporting Survey, KPMG, 2017
4. Mervis, (2012) Employee Engagement & CSR: transactional, Relational and Development Approaches, HBS
press
Reference Books:
1. Crane Andrew and Dark Matter- Business Ethics, Oxford Publications.
2. M. Jennings – Business Ethics, Latest Edition.
3. Velasquez Manuel G: Business ethics- concepts and cases, PHI.
4. Marquis & Villa (2012) Managing Stakeholders with Corporate Social Responsibility, Harvard Business
School Press.
COURSE OUTCOMES (COs): After completion of course student should be able to
CO1 Discuss the ethical principles followed by the business leaders in decision making.
CO2 Apply the decisions making skills related to business ethics at various discipline of workplace
CO3 Analyze and design the implementation of CSR initiatives and practices at business.
Determine the skills related to CSR strategy formation and evaluation of CSR activities of
CO4
organizations.
CO – PO Matrix
Course
PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - 3 3 -
CO4 - - - 3 - 3
AVG 3 3 3 3 3 3
CO-PO Matrix
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 3
AVG 3 3 - 3 - 3
Mapping: 3-High, 2-Medium and 1-Low
Course Content & Planning
SEMESTER – II
Course Name Operations Research Course Code : MORBA204
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
: 00 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
Operations Research (OR) is a discipline that helps to make better decisions in complex scenarios by the
application of a set of advanced analytical methods. It couples theories, results and theorems of
mathematics, statistics and probability with its own theories and algorithms for problem solving.
Applications of OR techniques spread over various fields in engineering, management and public systems.
COURSE LEARNING OBJECTIVES (CLO) :
1. Ability to understand and analyze managerial problems in industry so that they can use resources
(capitals, materials, staffing, and machines) more effectively.
2. Knowledge of formulating mathematical models for quantitative analysis of managerial problems in
industry
3. To build capabilities in the students for analyzing different situations in the industrial/business
scenario involving limited resources and finding the optimal solution within constraints
TEACHING
MODULES
HOURS
MODULE 1: Introduction, Scope of Operations Research, Classification of Operations
Research Models, Characteristics & Limitations of Operations Research, Methodology of
Operations Research, Applications of OR.(Theory only) 12
Linear programming problem: Structure, Formulation of LPP, guidelines for
formulation, optimal and feasible Solutions by graphical method (minimization and
maximization). (Theory and Problems)
MODULE 2 Decision Theory: Introduction, Decision under uncertainty- Maximin
&Minmax, Decision underRisk- Expected Value, Simple decision tree problems.
8
Job Sequencing- ‘n’ jobs on 2 machines, ‘n’ jobs on 3 machines, ‘n’ jobs on ‘m’ machines.
Sequencing of 2 jobs on ‘m’ machines. (Theory and Problems).
MODULE 3 Transportation Problems: Importance, terminologies used, methods for
finding Initial basic feasible solution; NWCM, LCM and VAM, unbalanced T.P., 9
Maximization T.P., Degeneracy in transportation problems, test for optimality (MODI
method), Application of Transportation problem. (Theory and Problems)
MODULE 4 : Theory of Games: Definition, Pure Strategy problems, Saddle point, Max-
Min and Min-Max criteria,Principle of Dominance, Solution of games with Saddle point.
Mixed Strategy problems (Graphical and algebraic methods).
Assignment Problem: Formulation, Solutions to assignment problems by Hungarian 9
method, Special cases in assignment problems: unbalanced, Maximization assignment
problems. Travelling Salesman Problem (TSP). Difference between assignment and T.S.P
(Theory and Problems).
MODULE 5 : Project Management: Introduction, Construction of networks, Structure of
projects, phases of project management-planning, scheduling, controlling phase, work
breakdown structure, project control charts, network planning (Theory only). 9
Critical path method to find the expected completion time of a project, determination of floats
in networks, PERT networks, determining the probability of completing a project, predicting
the completion time of project, Cost analysis in networks. (Theory and Problems)
Case study: Compulsory question for 20 Marks. Review and recap of case studies
4
discussed from Unit 1 to Unit 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
1. Construct linear integer programming models and discuss the solution techniques.
2. Set up decision models and use some solution methods for nonlinear optimization problems
3. Use computer software’s to solve decision models
4. Understand the usage of game theory and Simulation for Solving Business Problems.
5. Formulate and solve problems as networks and graphs
Recommended Books:
1. Operation research , J.K.Sharma, McMillan Publication, 3rd Edition, 2014
2. Quantitative Techniques in management, N D Vohra, McGraw Hill 2015.
3. Operation research .H.A. Taha, Person Publication 2012
4. Quantitative Techniques: Theory and Problems, P.C. Tulsian and Vishal Pandey, PearsonIndia 2006
5. Cynthia Menezes Prabhu, Operations Research Techniques (2021), First Edition, Better Yourself
Books Publishing
Reference Books:
1. K.K. Chawla and Vijay Guptha, Operation research, quantitative techniques for management,
Kalyani publishers, Seventh Edition
2. David M. Lenine (2012), quantitative techniques for management. Pearson publication.
3. Fedric S Hiller and Gerald J Lieberman (2012), introduction to operation
Web links and Video Lectures (e-Resources):
• https://youtu.be/vuKK3HAOB74
• https://lipas.uwasa.fi/-tsottine/lecture_notes/or.pdf
• https://onlinecourses.nptel.ac.in/noc20_ma23/preview
• https://www.amirajcollege.in/wp-content/uploads/2020/10/3151910-operations-research-
theory-and-application-by-j.-k.-sharma-zlib.org_.pdf
• https://youtu.be/vUMGvpsb8dc
• https://youtu.be/fSuqTgnCVRg
• https://www.youtube.com/results?search_query=operation+research+transportation+problem
• https://www.youtube.com/watch?v=fSuqTgnCVRg
Note: The aforesaid links and study material are suggestive in nature, they may be used withdue regards to
copy rights, patenting and other IPR rules.
COURSE OUTCOMES (COs): After completion of course student should be able to
CO1 Explain the fundamentals of Operations Research and its definition, characteristics and phases
Apply appropriate quantitative techniques to get feasible and optimal solutions under different
CO2
business environments
Analyze best course of action out of several alternative courses for the purpose of achieving
CO3
objectives by applying OR techniques
Evaluate the real-life system with limited constraints and depict it in a model form relevance of
CO4
optimal decision under economic, social and ethical grounds
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3
CO2 3
CO3 3
CO4 2 3
AVG 3 3 3 2 3
Recommended Books:
1. Business Research Methods: Donald R. Cooper & Pamela s Schindler, TMH/13e/2021
2. Research Methodology : C R Kothari, Viswa Prakasam Publication, 2014
3. Business Research Methods : S. N. Murthy & U. Bhojanna, Excel Books, 3e, 2016
4. Research Methods: M M Munshi & K Gayathri Reddy, HPH, 2015.
5. Intellectual Property Rights. India, IN: Neeraj, P., & Khusdeep, D. (2014). PHI learning Private Limited.
6. Intellectual Property Rights : Protection and Management, India, IN: Nithyananda, K V, Cengage Learning
India Private Limited, 2019.
Reference Books:
1. Research Methodology: C R Kothari, Viswa Prakasam Publication, 2020
2. Business Research Methods: A South-Asian Perspective. William G.Zikmund/Barry J.Babin/Jon
C.Carr/Atanu Adhikari/Mitch Griffin, Cengage learning
3. Intellectual Property Rights: Protection and Management. India, IN: Nithyananda, K V, Cengage Learning India
Private Limited, 2019.
Web links and Video Lectures (e-Resources):
• https://ccsuniversity.ac.in/bridge-library/pdf/Research-Methodology-CR-Kothari.pdf
• https://onlinecourses.nptel.ac.in/noc22_ge08/preview
• https://www.digimat.in/nptel/courses/video/121106007/L01.html
• https://www.coursera.org/learn/research-methods
• https://www.researchgate.net/publication/319207471_HANDBOOK_OF_RESEARCH_METHODOL OGY
• https://www.pdfdrive.com/research-methodology-books.html
• https://dst.gov.in/sites/default/files/E-BOOK%20IPR.pdf
• https://www.icsi.edu/media/webmodules/IPRLP_NOV29.pdf
• https://sagepub.libguides.com/c.php?g=964634&p=6968892
• https://www.youtube.com/watch?v=GSeeyJVD0JU
• https://www.icsi.edu/docs/webmodules/Publications/9.4%20Intellectual%20Property%20Rights.pdf
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
COURSE OUTCOMES (COs): After completion of course student should be able to
Explain research approaches, techniques, various forms of the intellectual property and its
CO1
impact in changing global business environment
Apply a range of quantitative / qualitative research techniques to business and day to day
CO2
management problems.
Demonstrate knowledge and understanding of data analysis, interpretation, report writing and
CO3
instruments concerning IPR.
Develop necessary critical thinking skills in order to evaluate different research approaches in
CO4
Business.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – II
Data Analysis for
Course Name Course Code : MDLBA207
Research
Number of Lecture Hours /
: 00 CIE Marks : 50
Week
Number of Tutorial /
: 04 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 02 Hrs
Tutorial/Practical Hours
L:T:P : 0:0:4 CREDITS : 02
COURSE OVERVIEW:
Efficient decision making in the organizations supported by analyzing the data systematically with
appropriate statistical software. The course develops the knowledge on SPSS software utility in analyzing
the various statistical tools for best decision making.
COURSE LEARNING OBJECTIVES (CLO) :
1. To understand the relevance of data, structure, and software knowledge.
2. To understand the steps of using the software for statistical tools.
3. To gain the knowledge on process of data analysis for decision making.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Statistics and SPSS, Starting SPSS, Entering and Editing
Data in SPSS, Importing and Exporting Data in SPSS, Basic Concepts of Statistics and 8
Research in Behavioral Sciences.
MODULE 2: Descriptive Statistics: - Frequency, Percentage, Measures of Central
Tendency, Measures of Variability, Correlation: Bivariate Correlation. Partial 8
Correlation, Regression, Simple and Multiple Regression.
MODULE 3: Inferential Statistics, Parametric Tests like One Sample t- Test,
Independent Sample t- Test, Dependent (Paired) Sample t-Test, Comparing Means; One 8
way ANOVA, Two Way ANOVA.
MODULE 4: Non-Parametric Test: Chi Square Test for Independence, Mann Whitney 6
U Test, Wilcoxon Sign Ranked Test, Kruskal Wallis Test,.
MODULE 5: Data Reduction Techniques like Factor Analysis (Principal Component 6
Analysis) and Cluster Analysis.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Unit 1 to Unit 5. 4
Recommended Books:
1. Lokesh Jasraj, Data Analysis using SPSS , SAGE Texts
2. Dr. Lalit Prasad, Dr. Priyanka Mishra, Data analysis using SPSS, Nirali Prakashana
3. Andy Field, Discovering statistics using IBM SPSS Statistics, SAGE Texts
COURSE OUTCOMES (COs): After completion of course, student should be able to
CO1 Explain the nature of data, structure, and software structure
CO2 Apply the statistical tools for different cases using SPSS software
CO3 Analyze the criteria of statistical tools in software
CO4 Evaluate the decisions using appropriate statistical tools available in software
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
Recommended Books:
1. Natalie Canavor, Business writing for Dummies, Wiley 3rd edition
2. Business Communication, P.D. Chaturvedi, Pearson Education
3. Business Communication, T N Chhabra, Bhanu Ranjan, Sun India
COURSE OUTCOMES (COs): After completion of course student should be able to
CO1 Understand the elements of written communication, and barriers to effective communication.
Demonstrate appropriate use of writing abilities and express themselves effectively in routine and
CO2
special real world business interactions.
CO3 Analyze the requirements of HR correspondence letters and execute.
CO4 Appraise the pros and cons of written communications in a business context.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
-CO3 - - 3 - 3 -
CO4 - - - 3 - 2
AVG 3 3 3 3 3 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
Design thinking and
Course Name Course Code : MDTBA302
Innovation Management
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW: Design thinking is a method to increase a company's value and bring relief to users.
It emphasizes user experience over the market, design over engineering and customer over product.
The course content covers the introduction, sense intent, know context, know people, frame insights,
explore concepts and frame solutions.
COURSE LEARNING OBJECTIVES (CLO) :
• To familiarise Design Thinking (DT) and its phases.
• To enable the students to become aware of the evolution, concepts & models of Design Thinking.
• To enable learners with the context, methods and mindsets pertaining to Design Thinking.
• To equip students to the opportunities to ideate and find solutions by applying DT.
TEACHING
MODULES HOURS
MODULE 1:
Introduction, Design Thinking as a Solution, The Value of Design Thinking, A Look at the
History of Design Thinking, A Look at the History of Design Thinking, Four Core Principles of 06
Successful Innovation, A Model of the Design Innovation Process, Seven Modes of the Design
Innovation Process, Understanding Methods.
MODULE 2 :
Sense Intent: Mindsets, Sensing Changing Conditions, Seeing Overviews, Foreseeing Trends,
Reframing Problems, Forming an Intent, Sense Intent: Methods, Buzz Reports, Popular Media
Scan, Key Facts, Innovation Sourcebook, Trends Expert Interview, Keyword Bibliometrics, Ten
Types of Innovation Framework, Innovation Landscape, Trends Matrix, Convergence Map, From
To Exploration, Initial Opportunity Map, Offering-Activity-Culture Map, Intent Statement.
10
Know Context: Mindsets, Knowing Context History, Understanding Frontiers, Seeing System
Overviews, Understanding Stakeholders, Using Mental Models, Know Context: Methods,
Contextual Research Plan, Popular Media Search, Publications Research, Eras Map, Innovation
Evolution Map, Financial Profile, Analogous Models, Competitors- complementors Map, Ten
Types of Innovation Diagnostics, Industry Diagnostics, SWOT Analysis, Subject Matter Experts
Interview, Interest Groups Discussion.
MODULE 3: Know People: Mindsets, Observing Everything, Building Empathy, Immersing in
Daily Life, Listening Openly, Looking for Problems and Needs. Know People: Methods,
05
Research Participant Map, Research Planning Survey, User Research Plan, Five Human Factors,
POEMS, Field Visit, Video Ethnography, Ethnographic Interview, User Pictures Interview,
Cultural Artifacts, Image Sorting, Experience Simulation, Field Activity, Remote Research, User
Observations Database
MODULE 4: Frame Insights: Mindsets, Exploring Systems, Looking for Patterns, Constructing
Overviews, Identifying Opportunities, Developing Guiding Principles. Frame Insights: Methods,
Observations to Insights, Insights Sorting, User Observation Database Queries, User Response
Analysis, ERAF Systems Diagram, Descriptive Value Web, Entities Position Map, Venn
Diagramming, Tree/Semi-Lattice Diagramming, Symmetric Clustering Matrix, Asymmetric 07
Clustering Matrix, Activity Network, Insights Clustering Matrix, Semantic Profile, User
Groups Definition, Compelling Experience Map, User Journey Map, Summary Framework,
Design Principles Generation, Analysis Workshop.
MODULE 5:
Explore Concepts: Challenging Assumptions, Standing in the Future, Exploring Concepts at the
Fringes, Seeking Clearly Added Value, Narrating Stories about the Future. Explore Concepts:
Methods, Principles to Opportunities, Opportunity Mind Map, Value Hypothesis, Persona
Definition, Ideation Session, Concept-Generating Matrix, Concept Metaphors and Analogies,
Role-Play Ideation, Ideation Game, Puppet Scenario, Behavioral Prototype, Concept Prototype,
Concept Sketch, Concept Scenarios, Concept Sorting, Concept Grouping Matrix, Concept
Catalog.
Frame solutions: Mindsets, Conceiving Holistic Solutions, Conceiving Options, Making Value 12
Judgments, Envisioning Scenarios, Structuring Solutions, Frame solutions: Methods,
Morphological Synthesis, Concept Evaluation, Prescriptive Value Web, Concept-Linking Map,
Foresight Scenario, Solution Diagramming, Solution Storyboard, Solution Enactment, Solution
Prototype, Solution Evaluation, Solution Roadmap, Solution Database, Synthesis Workshop.
Realize Offerings: Mindsets, Reiterating Prototypes, Evaluating in Reality, Defining Strategies,
Implementing in Reality, Communicating Vision, Realize Offerings: Methods, Strategy
Roadmap, Platform Plan, Strategy Plan Workshop, Pilot Development and Testing,
Implementation Plan,
Competencies Plan, Team Formation Plan, Vision Statement, Innovation Brief.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Visit Startups to comprehend prototype development.
• Observe the innovation and technology synchronisation for creative Design Thinking.
• Conduct interview with the social entrepreneurs and develop the social sustainable prototypes.
• Learn to be a critical thinker and respond to the societal needs.
Recommended Books:
• Design Thinking for Strategy – Innovating towards Competitive Advantage by Claude Diderich,
Springer, 2020.
• 101 Design Methods – A Structured Approach to Driving Innovation in your Organization by Vijay
Kumar, John Wiley & Sons,2013.
• The Design of Business – Why Design Thinking is the next Competitive Advantage by Roger Martin,
Harvard Business Press, 2009.
• Design Thinking – Integrating innovation, Customer experience, & Brand Value by Thomas Lockwood,
Allworth Press, 2009.
• Design Thinking Methodology by Emrah Yayici, ArtBizTech, 2016.
Web links and Video Lectures (e-Resources)
• https://onlinecourses.nptel.ac.in/noc22_mg75/preview
• https://www.ideou.com/pages/design-thinking-resources
• https://www.innovationtraining.org/stanford-design-thinking-resources/
• https://www.teachthought.com/pedagogy/45-design-thinking-resources-for-educators/
• https://theaccidentaldesignthinker.com/design-thinking-tools-resources/
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 2 1 2
CO2 2
CO3 3
CO4 2 3 2
AVG 2 1.5 2.5 2.5
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
Course Name Consumer Behaviour Course Code : MMMBA313
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
The study of consumers helps students to improve their marketing strategies by understanding: the psychology
of how consumers think, feel, reason, and select between different alternatives (e.g., brands, products) of how
the consumer is influenced by his or her environment while shopping or making other marketing decisions.
This course is an overall study of the behavioral aspects of a consumer as an individual, or in the context of a
group or an organization.
COURSE LEARNING OBJECTIVES (CLO) :
1. To understand the concept of purchasing decision and its influences on consumer behavior.
2. To provide an insight of the psychological behavioral concepts of consumers.
3. To study the social and cultural dimensions influencing consumer behavior.
4. To enhance the knowledge of emerging trends in consumer behavior.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Consumer Behaviour: Meaning of Consumer Behaviour;
Difference between Consumer & Customer; Nature & characteristics of Indian Consumers;
05
Consumerism: meaning; Consumer Movement in India; Rights & Responsibilities of
consumers in India; Benefits of consumerism.
MODULE 2: Consumer Decision Making: Consumer Buying Decision Process, Levels
of Consumer Decision Making – Four views of consumer decision making. On-line
Decision Making: Meaning & Process/Stages. Situational Influences- Nature of Situational
Influence, Situational Characteristics and consumption behaviour. Models of Consumer
Behaviour: Input-Process-Output Model, Nicosia Model, Howard Sheth Model, Engel- 10
Kollat-Blackwell Models of Consumer Behaviour, Class Exercise: Conducting consumer
experiments.
Customer Relationship Management- Meaning & Significance of CRM, Types of CRM
Strategiesfor building relationship marketing,
MODULE 3: Motivation: Basics of Motivation, Needs, Goals, Positive & Negative
Motivation, and Rational Vs Emotional motives, Motivation Process, Arousal of motives,
12
Selection of goals. Motivation Theories and Marketing Strategy - Maslow’s Hierarchy of
Needs, McGuire’s Psychological Motives.
Personality: Basics of Personality, Theories of Personality and Marketing Strategy
(Freudian Theory, NeoFreudian Theory, Trait Theory), Applications of Personality
concepts in Marketing, Personality and understanding consumer diversity, Brand
Personality, Self and Self-Image.
Perception: Basics of Perception & Marketing implications, Elements of Perception,
Dynamics of Perception, Influence of perception on consumer behavior, Consumer
Imagery, Perceived price,Perceived quality, price/quality relationship, Perceived Risk,
Types of risk, How do consumers’ handle risk
MODULE 4: Learning: Elements of Consumer Learning, Marketing Applications of
Behavioural Learning Theories, Classical Conditioning – Pavlovian Model, Instrumental
Conditioning. Attitude: Basics of attitude, the nature of attitude, Models of Attitude and
09
Marketing Implication,(Tricomponent Model of attitude, Multi attribute attitude models.
Elaboration Likelihood Model). Persuasive Communication: Communications strategy,
Target Audience, Media Strategy, Messagestrategies, Message structure and presentation.
MODULE 5: Social Class: Social Class Basics, What is Social Class? (Social class &
Social status, the dynamicsof status consumption), Features of Social Class, Five Social-
Class Categories in India. Culture: Basics, Meaning, Characteristics, Factors affecting
culture, Role of customs, values and beliefs in Consumer Behaviour. Subculture: Meaning,
Subculture division and consumption pattern in India, Types of subcultures. Cross Culture
- Cross-cultural consumer analysis - Cross-cultural marketing strategy: Cross-cultural
marketing problems in India, Strategies to overcome cross-cultural problem Groups:
Meaning and Nature of Groups, Types Family: The changing structure of family, Family
14
decision making and roles in decision making, Dynamics of husband-wife decision making,
The family life cycle & marketing strategy, Traditional family life cycle & marketing
implications. Reference Groups: Understanding the power & benefits of reference groups,
Types of reference group, Reference Group Appeals. Opinion Leadership: Dynamics of
opinion leadership process, Measurement of opinion leadership,Market Mavens, Opinion
Leadership & Marketing Strategy, Creation of Opinion Leaders. Diffusion of Innovations:
Diffusion Process, Adoption Process: Stages, categories of adopters, Post Purchase
Processes.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Students can go to malls and unorganized retail outlets and observe the behavior of consumers of
different demographic segments while buying different category of goods. The students need to present
the findings followed with a group discussion.
• Students must prepare a questionnaire and conduct the survey on consumer buying behavior and present
the findings in the class.
• Meet your friends and conduct a survey to find what are the important factors in their purchase of
mobiles, shoes, bags etc.
• Conduct a study on advertisements regarding a specific product and find out how consumer deal with the
information overload.
Recommended Books:
1. Consumer Behavior - Barry J. Babin | Eric G. Harris | Ashutosh Mohan, 1/e, 2016, Cengage Learning
2. Consumer Behavior: A Managerial Perspective, Dr. Dheeraj Sharma, Jagdish N Sheth, Banwari
Mittal,1/e, Cengage Learning
3. Consumer Behavior - Leon Schiff man, Lesslie, Kanuk, 10/e, Pearson, Latest edition.
Reference Books:
1. Consumer Behavior in Indian Perspective – Suja Nair, Himalaya Publications, 2015
2. Consumer Behavior: Building Marketing Strategy – Del I. Hawkins, & Others, 11/e, TMH,
3. Consumer Behavior- Satish K. Batra& S H Kazmi, Excel Books.
Web links and Video Lectures (e-Resources):
1. https://youtu.be/ctMpHpJouoU
2. https://youtu.be/jSrC-EWYIJQ
3. https://youtu.be/dptzjrKRAm8
4. https://youtu.be/60eRK7AwgwM
5. https://youtu.be/KILsxmXUm_M
6. https://youtu.be/0srjdRDh99Y
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
Marketing Research and
Course Name Course Code : MMMBA314
Analytics
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
It combines marketing research principles and skills with cutting edge "big data" analytics techniques to
equip the students with the training required to deliver insights and strategies to help organizations make
smarter and more impactful business decisions. The course able to enhance the knowledge, skill and
thinking ability of students in various content like design and implementation of marketing research
projects, decision support system and application in product research, pricing research, distribution and
promotion research with suitable analytical tools.
COURSE LEARNING OBJECTIVES (CLO) :
1. To provide an understanding of the basics of marketing research process.
2. To orient on the theoretical and practical aspects of marketing research.
3. Encourage the students to take up analytical thinking through research.
4. To highlight importance marketing research for enhancing marketing strategies.
TEACHING
MODULES
HOURS
MODULE 1: Marketing Research Dynamics
Meaning of Marketing research; when marketing research is unnecessary; Nature and
Scope of Marketing Research; Marketing Research in the 21st Century (Indian Scenario);
limitations of Marketing Research; threats to marketing research; Introduction to 12
marketing intelligence: concept of marketing intelligence (MI), components, need for MI,
Domains of MI. Ethics in marketing research. Design o f
consumer experiments using Conjoint Analysis. Case Study on Marketing Research
Dynamics.
MODULE 2: Marketing Research Projects
Design and implementation of Marketing Research Projects, defining research questions,
identifying respondents, sampling accuracy and sufficiency. Issues around studying human
subjects 10
Marketing Decision Support System-Meaning, Use of Decision Support Systems in
Marketing Research, Data base & Data warehousing. The three Vs: Volume, Velocity &
Varity, The Fourth V: Value. Elements of data base, types of data base, using
marketing data base for marketing intelligence, ways to gather consumer data.
MODULE 3: Applications of Marketing Research: Introduction, Consumer Market
Research, Business-to-Business Market Research, Product Research, Pricing Research,
10
Motivational Research, Distribution Research, Advertising Research, Media research, Sales
Analysis and Forecasting.
MODULE 4: Predictive analysis : Meaning of predictive analysis, how good are models
at predictive behavior, benefits of predictive models and applications of predictive
analysis, reaping the benefits, avoiding the pitfalls, importance of predictive model, 10
process of predictive analytics. Predictive Analytics, Data Mining and Big Data_
Myths, Misconceptions and Methods by Steven Finlay.
MODULE 5: Product Research- Analysis of Diffusion of products, Adoption decisions,
08
Product – services tradeoffs, evaluating prototypes, Luxury and Lifestyle products.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
1. Choose 5 successful products or services and identify the insight behind them through a field survey.
2. Do a comprehensive essay on the difference between consumers vs. trade vs. Competition insights &
how best to exploit them.
3. Take 5 recent digital innovations like twitter or face book and identify the insights.
4. Running case with real data Dell, Comprehensive critical thinking case Baskin-Robbins.
5. Data Analysis case with real data IBM.
Recommended Books
1. Marketing Research- An Applied Orientation, Naresh K Malhotra & Satya Bhushan Dash, Pearson
7th edition.
2. Marketing Analytics Using Excel, Ajithab Dash, Sage publications, 2019
3. Essentials of Marketing Research, William G Zikmund et. Al, Cengage, 7th edtion.
4. Marketing Research, V Kumar, Sage publications 1/e,2015
Reference Books:
1. Market Research: Text and cases, Rajendra Nargundkar, Mc Graw Hill, 3rd Edition
2. The Effective Use of Market Research: How to drive and focus better business decisions, Robin
J Birn, Viva, 4th Edition
3. Marketing Research: Methodological Foundations, Gilbert A Churchill & Dawan Lacobucci, 8th
Edition
Web links and Video Lectures (e-Resources):
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 2
AVG 3 3 - 3 - 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
MMMBA35
Course Name Services Marketing Course Code :
5A
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS: 04
COURSE OVERVIEW:
Service marketing is a study of the unique characteristics of services, requiring different strategies
compared to the marketing of physical goods. Services marketing typically refers to both (B2C) and (B2B)
services, and expanded marketing mix which consists of the seven Ps, product, price, place, promotion,
people, physical evidence and process. This. course highlights the reasons for service gap occurrence and
bridging the gap with suitable marketing strategies in industry practice. Also focused on the role of
customers, employees and challenges in delivering services.
COURSE LEARNING OBJECTIVES (CLO) :
1. To acquaint the students with the characteristics of services and their marketing implications along
with emphasizing on GAPs model.
2. To acquaint the students with the reasons for service gap creation and role of service research
3. To discuss and conceptualize the service quality, productivity in services, role of personnel in service
marketing and to manage changes in the environment.
4. To familiarize the students with the strategies towards closing the GAPs for effective services
marketing
TEACHING
MODULES
HOURS
MODULE 1: Introduction: Meaning and Definition of services Marketing, Reasons for the
growth of services sector and its contribution; difference in goods and service marketing;
characteristics of services; concept of service marketing triangle; service marketing mix.
Consumer behavior in services: Search, Experience and Credence property, consumer
10
expectation of services, two levels of expectation, Zone of tolerance, Factors influencing
customer expectation of services. Customer perception of services, Factors influencing customer
perception of service, Service
encounters, Customer satisfaction, Strategies for influencing customer perception.
MODULE 2: GAP models of service quality: Key reasons for gap using marketing research to
understand customer expectation, Types of service research, building customer relationship
08
through retention strategies–Relationship marketing, Evaluation Of customer relationships,
Benefits of customer relationship, levels of retention strategies, Market segmentation-Basis &
targeting in services. “Hard”&“Soft” standards.
MODULE 3: Yield management: balancing capacity utilization, pricing. Waiting line
strategies-four basic Waiting line strategies.
Matching supply & demand in capacity, four common types of constraints facing services,
09
optimum v/s maximum use of capacity, strategies for matching capacity & demand. Key
reasons for GAP-2 service leadership- Creation of service vision and implementation, Service
quality as profit strategy.
MODULE 4: Boundary spanning roles: Emotional labour, Source of conflict, Quality-
productivity trade off, Strategies for closing GAP3. Customer’s role in service delivery-
Importance of customer & customer’s role in service delivery, Strategies for enhancing- 09
Customer participation,-Key reasons for GAP 4 involving communication, four categories of
strategies to match service promises with delivery.
MODULE 5: Pricing of services: Role of price and value in provider GAP 4, Role of non-
monitory cost, Price as an indicator of service quality–Approaches to pricing services, pricing
strategies, Key intermediariesfor service delivery, Intermediary control strategies. Role of
services marketing communication SERVQUAL Model.
Physical evidence in services: Importance of Physical Evidence, Elements of Physical 14
Evidence,Physical Evidence Strategies, Guidelines for Physical Evidence. Service scapes:
Types of service scapes-Objectives and Goals of service scapes, Role of servicescapes,
Approaches for understanding service scapes effects, Frame work for understanding service
scapes & its effect on behavior-Guidance for physical evidence strategies.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
1. Ask students to choose a service industry of their choice at the beginning of the semester.
2. Ask them to do an in-depth study of the industry and give a presentation at the end of the every Module
relating the concepts to the particular industry (GAPS).
3. Students can prepare service blueprints for any service of their choice.
4. Identify any existing services, locate loopholes in the design and suggest modifications.
Recommended Books:
1. Services Marketing, Valarie A Zeithmal& Mary Jo, McGraw Hill, 6/e 2018
2. Services Marketing, Christopher Lovelock, Pearson Education, 2014
3. Services Marketing, Parasuraman, Sage Publications 2018
Reference Books:
1. Services Marketing – Rajendra Nargundkar, 3/e, TMH, 2010
2. Services Marketing – Hoffman & Bateson, 4/e, Cengage Learning, 2007.
3. Services Marketing: Operation, Management and Strategy – Kenneth E Clow & David L, Kurtz, 2/e,
Biztantra, 2007
Web links and Video Lectures (e-Resources):
• https://r.search.yahoo.com/_ylt=Awr1SU.Oo_Nidm4IV9i7HAx.;_ylu=Y29sbwNzZzMEcG9zAzEEdnRpZAMEc
2VjA3Ny/RV=2/RE=1660163087/RO=10/RU=https%3a%2f%2febooks.lpude.in%2fmanagement%2fmba%2fter
m_4%2fDMGT510_SERVICES_MARKETING.pdf/RK=2/RS=rz8XYyCSOhGnU6JznbgeyVS_8NM-
• https://r.search.yahoo.com/_ylt=Awr1SU.Oo_Nidm4IWNi7HAx.;_ylu=Y29sbwNzZzMEcG9zAzIEdnRpZAME
c2VjA3Ny/RV=2/RE=1660163087/RO=10/RU=https%3a%2f%2fwww.coursehero.com%2ffile%2f27673829%2 fServices-
Marketing-5th-Edition-pdf%2f/RK=2/RS=Ric3RoGnmc212j6Xe5dA6FmlStA-
• https://r.search.yahoo.com/_ylt=Awr1SU.Oo_Nidm4IY9i7HAx.;_ylu=Y29sbwNzZzMEcG9zAzQEdnRpZAME
c2VjA3Ny/RV=2/RE=1660163087/RO=10/RU=https%3a%2f%2finfolearners.com%2febooks%2fessentials-of-
services-marketing-3rd-edition-pdf-free-download%2f/RK=2/RS=eUc.stCHtWkAmoi3H7VQ_mdeFT0-
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - - 3 2
CO4 - - - 3 - -
AVG 3 3 - 3 3 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
B2B Marketing
Course Name Course Code : MMMBA355B
Management
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
This course provides knowledge about the fundamentals of B2B Marketing. It explores the knowledge
on purchasing behavior, B2B strategy and Market segmentation, market communication, relationship
portfolio, key account management, product offering and price setting strategies in B2B marketing
management.
COURSE LEARNING OBJECTIVES (CLO) :
1. To make students understand B2B Marketing and its characteristics.
2. To understand traditional marketing approach vis-a vis modern marketing approach using the B2B
strategy
3. To enhance knowledge of B2B emerging trends in integrated marketing communications.
4. Managing innovation in the B2B context and understand concept of Relationship portfolioand Key Account
Management.
MODULES TEACHING HOURS
MODULE 1: B2B Marketing: B2B-Introduction, significance and concept of B2B
Marketing. Business Markets, characteristics. Classification of Business Products and 05
Markets.
Module 2: Organisational Buying Behaviour: Factors affecting purchasing decisions,
purchasing orientation, Segmenting purchase categories. Purchase Process-variations.
Buying situations and marketer actions.Online buying. Traditional marketing approach-
uncertainties of buyer and supplier/marketer. Supplier uncertainties. Relationship 10
variables. Impact of IT. Inter-firm Relationships and Networks.
Research on B2B markets: Marketing Information System; Research facilities; Analysis
of competition - Benchmarking.
MODULE 3: B2B strategy and Market Segmentation:
Process, approach. Responsible strategy-CSR and sustainability, Customer value and
strategy.Researching B2B markets. Standard industrial classification.
B2B Market Segmentation- Significance of segmentation. Basis of segmentation. 12
Challenges ofsegmentation in B2B markets. B2B positioning.
Relationship Portfolio & Key Account Management:
Principles of Portfolio management, identifying key accounts, Classification criteria.
Relationship life-cycle, declassification, managing loyalty
MODULE 4: Market Communication: Brand expression, Communication mix and
customer acquisition process. Relationship Communication, sales responsibilities. The
relationship communication process, call preparation, selling to low-priority and high
10
priority customers. Value selling and consequences- order fulfillment-relationship
building. Vertical specialization: Choosing industry; specialization;
Expanding to other verticals in the industry.
MODULE 5: B2B product Offerings and Price Setting: Elements of B2B offering,
strategic tools for managing product offerings, managing innovation in the B2B context.
Price setting in B2B markets- 3 C’s of pricing-cost, customer and competition-Pricing-
strategy, price positioning, role of sales force in pricing, bid pricing, internet auctions, 13
ethical aspects of B2B pricing. Product Policy of established products: Classification of
the product types; The life cycle of the product; Management products; Strategies for
established products. Pricing: Price on the Internet; Financial marketing.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Interview a salesperson and write a brief report about what they like and dislike about their jobs, their
salary, travelling allowances, sales quotas, why chose sales career, and what does it take to succeed in
this profession.
• Ask your friends if they would buy certain goods like groceries, vegetables, socks, mobile, pens etc
from the roadside vendor as against a regular shop. Group the products into low risk and high risk ones.
Does this buying behaviour also depend on the personality of the individual doing the buying? Or the
one doing the selling?
• Students can make a presentation on any product or the services of student choice, covering selling
strategies and one day work exposure towards merchandising in any big retail outlets of respective
places where the institute if operating.
• Rural colleges can send the students to the city nearby to observe the merchandising planning in retail
outlets and to make a small report.
• Roles and functions of sales manager and sales people are different in every organizationSales
people view the roles of sales managers in their own way and vice versa. You are the sales manager of
a company. You make an analysis of what you feel should be roles of a salesmanager and a salesperson
for maximizing sales of the organization.
• Your company is active in internet trading. A current issue in internet trading is: how to make internet selling
safe. Different methods have been suggested for safety or security of internet trading. You have to analyze
different methods and recommend a method for your company.
Recommended Books:
1. Business to Business Marketing, Ross Brennan, Louise Canning & Raymond McDowell, Sage
Publications, 3e -2014
2. B2B Marketing Strategy: Differentiate, Develop and Deliver Lasting Customer Engagement,
Heidi Taylor, Kogan Page, 1/e, 2017
Reference Books:
1. Innovative B2B Marketing: New Models, Processes and Theory, Simon Hall, Kogan Page , 1/e, 2017
2. Product and Brand Management, Michael Baker and Stuart Hart, Pearson, 4/e, 2014
3. Business Marketing – Krishna K Havaldar, Latest Edition, Tata McGraw Hill Publication.
Web links and Video Lectures (e-Resources):
• https://r.search.yahoo.com/_ylt=AwrKDaS_rvNiJ.UIUwi7HAx.;_ylu=Y29sbwNzZzMEcG9z
AzEEdnRpZAMEc2VjA3Ny/RV=2/RE=1660165952/RO=10/RU=https%3a%2f%2fcollegele
arners.com%2fbooks%2fb2b-marketing-pdf-free-
download%2f/RK=2/RS=BcuoM9EM5UHUTDADPHqdt_amyLY-
• https://r.search.yahoo.com/_ylt=AwrKDaS_rvNiJ.UIVQi7HAx.;_ylu=Y29sbwNzZzMEcG9z
AzIEdnRpZAMEc2VjA3Ny/RV=2/RE=1660165952/RO=10/RU=https%3a%2f%2fbibleandb
ookcenter.com%2fread%2fb2b- marketing%2f/RK=2/RS=Q6Tqbed4LYKcVncCHVw3.picYIM-
• https://r.search.yahoo.com/_ylt=AwrKDaS_rvNiJ.UIVwi7HAx.;_ylu=Y29sbwNzZzMEcG9z
AzMEdnRpZAMEc2VjA3Ny/RV=2/RE=1660165952/RO=10/RU=https%3a%2f%2fptgmedi
a.pearsoncmg.com%2fimages%2f9780134084527%2fsamplepages%2f9780134084633.pdf/R
K=2/RS=ehk_ISgVQTUwnP1D8v6ujXo05MY-
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - 2 -
AVG 3 3 - 3 2 -
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
Sales and Retail
Course Name Course Code : MMMBA356A
Management
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
This course will enable students to develop decision making skills related to sales and retailing. It includes the
concepts such as selling skills, strategies, managing sales force as part of communication through personal selling
and merchandising, expense planning, store layout and design to make the
students well equip with the knowledge and practical insights of sales of retail management.
COURSE LEARNING OBJECTIVES (CLO) :
1. To provide an understanding of the concepts, techniques and approaches in sales and retail
Management.
2. To develop skills for generating, evaluating, and selecting sales and retail strategies.
3. To understand the contemporary sales and retail management issues, strategies, and its current
trends.
4. To highlight the importance of sales and retailing roles and techniques in the success of modern
business.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to sales management: Meaning, Evaluation, Importance,
Emerging Trends in Sales Management, elementary study of sales organizations, qualities
and responsibilities of sales manager. Selling skills & selling strategies: Selling and 07
business Styles, selling skills, situations, Personal Selling: Meaning and definition, selling
process, sales presentation, Handling customer objections, Follow-up action.
MODULE 2: Management of Sales Territory & Sales Quota: Sales territory,
meaning, size, designing, sales quota,procedure for sales quota. Types of sales quota,
Methods of setting sales Quota. Recruitment and selection of sales force, Training of sales
force
Sales force Motivation and Compensation: Nature of motivation, Importance, Process 13
and factors in the motivation, Compensation-Meaning, Types of compensation plans and
evaluation of sales force by performance and appraisal process. Sales management job:
Standard sales management process-International sales management -International market
selection, market survey approach or strategy.
MODULE 3: Retail Management: Introduction and Perspectives on Retailing, World of
Retailing, Retail management, introduction, meaning, characteristics, emergence of
organizations of retailing - Types of Retailers (Retail Formats) - Multichannel Retailing 08
- role of retailing, trends in retailing, FDI in Retail - Problems of Indian Retailing- Ethics
in retailing- Current Scenario.
MODULE 4: Setting up Retail organization: Size and space allocation, location strategy,
factors Affecting the location of Retail, Retail location Research and Techniques,
Objectives of Good store Design. Retail Market Strategy - Financial Strategy Human
Resource Management, Information Systems and supply chain management & Logistics.
Store Layout and Space planning: Types of Layouts, role of Visual Merchandiser, Visual 12
Merchandising Techniques, Controlling Costs and Reducing Inventories Loss, Exteriors,
Interiors. Store Management: Responsibilities of Store Manager, Store Security, Parking
Space. Problem at Retail Centers, Store Record and Accounting System, Coding System,
Material Handling in Stores, Management of modern retails stores.
MODULE 5: Relationship Marketing & International Retailing: Management &
Evaluation of Relationships in Retailing, Retail Research in Retailing: Importance of
Research in Retailing, Trends in Retail Research, Areas of Retail Research. Customer
10
Audits, Brand Management in retailing, Internationalization of Retailing and Evolution of
International Retailing, Motives of International Retailing, International Retail
Environment and issues in international retailing
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Interview a salesperson in a retail store and write a brief report about what they like and
dislike about their jobs, their salary, travelling allowances, sales quotas, why they chose a sales
career, and what does it take to succeed in this profession.
• Go to a kirana store and a supermarket and compare the following:
a) Store arrangement
b) No of brands carried
c) Pricing policies – are discounts given?
d) Service – personal or impersonal? Etc.
• Go to at least three kirana stores in your neighbourhood and discuss with them the importance of
location, pricing, credit policy, etc. What percentages of goods are sold ‘loose’ in each locality
and compare this with the approximate income range of the customers? What are the retailer’s
losses when a customer defaults in payment? Does he make up for it by increasing his prices to
other customers?
• Ask your friends if they would buy certain goods like groceries, vegetables, socks, mobile, pens
etc from the roadside vendor as against a regular shop. Group the products into low risk and high
risk ones. Does this buying behavior also depend on the personality of the individual doing the
buying? Or the one doing the selling?
• Student can make a presentation on any product or the services of student choice, covering selling
strategies and one day work exposure towards merchandising in any big retail outlets of
respective places where institute is operating. Rural colleges can send the students to the city
nearby to observe the merchandising planning in retail outlets and to make a small report.
Recommended Books:
1. Retail Management - Chetan Bajaj, Oxford University press-2010.
2. Sales & Distribution Management, Tapan K. Panda & Sunil Sahadev, 6/e, Oxford University Press.
3. Sales & Retail Management, an Indian perspective by Dr.S.L Gupta, 1/e, Excel Books,2007
4. Retail Management - Levy &Weitz, 8/e, TMH, 2012
Retailing, James R Carver, Patrick m Dunne, Robert F Lusch,8/e-2013
Reference Books:
1. Integrated Retail Management - James R. Ogden & Denise Trodden, Biztantra, Latest Edition.
2. Retail Marketing Management - Dravid Gilbert, 2/e, Pearson Education
3. Retail Management: A Strategic Approach - Barry Berman, Joel R. Evans, Pearson
4. Retail Management, Global perspective, Dr. Harjith Singh, 3rd Revised Edition, S. Chand-2009.
Sales Management by Charles, Futrell, 6/e, Thomson South Western, 2003.
Web links and Video Lectures (e-Resources):
• https://www.pdfdrive.com/sales-management-e529300.html
• https://ncert.nic.in/textbook/pdf/ieva101.pdf
• https://www.pdfdrive.com/retail-marketing-e34523955.html
• https://www.coursera.org/lecture/mafash/retail-management-yrF51
• https://www.youtube.com/watch?v=8ah0ET7zlBw
• https://onlinecourses.swayam2.ac.in/cec20_mg01/preview
• https://www.digimat.in/nptel/courses/video/110105122/L16.html
• https://freevideolectures.com/course/4216/nptel-sales-distribution-management
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - 3
CO4 - - - - 3 -
AVG 3 3 - 3 3 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
Course Name: Recruitment & Selection Course Code: MHRBA313
No. of Lecture Hours/Week : 04 CIE Marks: 50
No. of Tutorial/Practical Hours / Week: 00 SEE Marks:50
Total No. of Lecture Hours: 50 SEE Duration: 03 Hrs.
L: T:P : 4:0:0 CREDITS: 04
COURSE OVERVIEW:
Recruitment and selection are the major function of the human resource department and recruitment
process is the first step towards creating competitive strength and the strategic advantage for the
organizations. The recruitment process involves a systematic procedure fromsourcing the candidates
to arranging and conducting the interviews and requires resources and time. Gives insights about the
selection process and role of interviews in the selection process. Throws light on Testing and
Assessment Testing in Occupational Selection. Provides insights about various testing tools used for
the effective selection of the right candidates and also throws light on the things to be considered
before deciding on final hire.
COURSE LEARNING OBJECTIVES (CLO):
1. To give practical insights on various principles and practices of recruitment and selectionused in
effective hiring.
2. To provide a conceptual and application-based selection procedure followed in theIndustry.
3. To give insights about the latest selection tools in the corporate sector.
4. To give awareness to students about testing, reference checking, and appointment orders
formalities during job recruitment and selection.
TEACHING
MODULES
HOURS
MODULE 1:
Introduction to Workforce Planning, Assessment, and Recruitment Analytics: Work
and Jobs, Millennials at the workplace, Evolution of Work Structure, Organizing the Work, 10
Strategic Job Redesign, Recruitment Strategy: An Internal Approach, Recruitment
Strategy: An External Approach, Legal and Ethical Considerations.
MODULE 2:
Recruitment Analysis, Job Analysis, Job Description, and Job Design : Identify the job
to examine, determine appropriate information sources and collect Job- Related Data, 9
Organize, and analyze data, Job Description and Competency.
MODULE 3:
Job Evaluation: The Job Evaluation Process, Examine Compensable Factors Using the
Rating/Weighting Evaluation Method; Determine Overall Job Value; Determining 9
Compensation using Job Evaluation Data; Legal and Ethical Considerations for Job
Evaluation.
MODULE 4:
Selection and Interview Strategy and Process: Millennials shaping the Recruitment
landscape in the organizations; Strategies for recruiting and selecting Generation Y into 10
the workforce, Developing Effective Interviewers, Interviewing Techniques,
Assessment Centers; Simulations.
MODULE 5:
Testing and Assessment Testing in Occupational Selection: Assessment of KSA,
Personality Assessment, Honesty and Integrity Assessment, Administration of tests and
assessments. 12
Making the Hire—Final Assessment of Candidate– Biodata and Application Forms,
Implications of Using Social Media Content in Hiring Decisions,
Background Checks, Reference Checks, Pre-employment Testing, Making a Job Offer,
Transitioning from Job Candidate to Employee, Induction, Placement.
PRACTICAL COMPONENTS:
• Design a Job Advertisement and calculate the cost, Paper Print mode, Social Media formalities.
• Meet a Manager (whichever stream), interact and design a JD for that role.
• Meet HR Manager / Officer and ask Best 10 Interview Questions they ask during Candidate
interaction.
• Visit the HR department, and take part in shortlisting/ Scrutiny the CV.
• Students need to identify two jobs in the college and need to do job analysis for those positions using
any of the job analysis methods.
• Select and analyze any two of the Job postings advertisements in Newspapers to know moreabout the
job description and job specifications mentioned in each advertisement for every post.
• Students can identify 4 or 5 jobs of their interest and can create Advertisements for the sameimaging
that they are Proprietors of the companies and hiring for these positions.
• Debate on the Advantages and disadvantages of hiring external and Internal for the selectedjobs like
Police Constable, Doctor, CEO, Mechanical Engineer, Professor, etc.
• Role play: Students can do the role play for the entire process of hiring and selecting 3 or 4 selected
roles in a specific industry.
RECOMMENDED BOOKS:
1. How to Recruit, Incentives, and Retain Millennials, Director Indian Institute of Management,Rohtak
Sage Publications, 2019.
2. Recruitment and Selection- Strategies for Workforce Planning & Assessment - University of
Bridgeport, USA Carrie A. Picardi, Sage Publication, 2019.
3. Nipun Sharma, Human Resource Management: Theory and Practices R. C. Sharma, Sage
Publication India Pvt. Ltd., 2019
REFERENCE BOOKS:
1. Human Resource Management: Concepts, Practices, and New Paradigms AmitabhaSengupta, Sage
Publication India Pvt. Ltd 2018.
2. Leadership: Theory and Practices Peter G. Northouse Sage Publication India Pvt. Ltd 7/e,2016
3. Performance Management and Appraisal System T. V Rao Response Books 2004.
COURSE OUTCOMES (COs):
CO1 Explain the principles of Recruitment and Selection trends in the industry
Interpret knowledge of the latest conceptual framework used in job analysis,
CO2
job evaluation, recruitment and selection process applied in organizations
CO3 Analyze the recruitment and selection tools and techniques in various sectors for
hiring right candidate for the right job.
CO4 Determine strategies for workforce planning and assessment and analyze the hiring
management system followed in various companies for effective hiring.
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - 3 - - - -
CO4 - 3 - 3 - 2
Avg. 3 3 - 3 - 2
Note: The aforesaid links and study materials are suggestive in nature, they may be used
with due regards to copy rights, patenting and other IPR rules.
COURSE OUTCOMES (COs):
CO1 Describe the knowledge of Compensation management models and theories to solve problems
related to compensation.
Illustrate the data related to compensation and reward systems to take wage determination,
CO2
pay for performance, and cost implication decisions.
Analyze the implications of the compensation and reward system in addressing the global,
CO3
economic, and legal aspects of the business.
Determine the influence of various policies in designing ethical and socially responsible
CO4
compensation systems.
CO – PO Matrix
Course
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
Outcomes
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - -
CO4 - - - - - 3
CO 3 3 - 3 - 3
Mapping→3-High, 2-Medium, and 1-Low
Course Content & Planning
SEMESTER – III
Course Name: Advanced Organizational Behavior Course Code:MHRBA355B
No. of Lecture Hours/Week : 04 CIE Marks: 50
No. of Tutorial/Practical Hours / Week: 00 SEE Marks: 50
Total No. of Lecture Hours: 50 SEE Duration: 03 Hrs.
L: T:P : 4:0:0 CREDITS: 04
COURSE OVERVIEW:
This course offers an in-depth exploration of organizational behavior, leadership theories, and their
practical applications in various workplace scenarios. It covers fundamental concepts such as
motivation, emotions, decision-making, communication, power dynamics, and organizational culture.
The course also addresses the challenges presented by a globalized world and emphasizes the
development of leadership skills to effectively manage and lead diverse teams.
COURSE LEARNING OBJECTIVES (CLO):
1. Gain practical experience in the field of Organization Behaviour
2. Apply managerial and behaviour knowledge in real world situations.
3. Develop a greater understanding about Management and Behavioural aspects to analyse the
concepts related to Learning, emotion, motivation and leadership.
4. Understand and demonstrate their exposure on recent trends in OB.
TEACHING
MODULES
HOURS
MODULE-1 8
Organizational Behavior: Introduction, Definitions, Nature, Goals, Importance,
Approaches to Organizational Behavior, Models.
Learning: Nature of learning, How learning occurs, Learning & OB ,Leaning by
Reinforcement – Classical conditioning, Operant Conditioning, Positive
Reinforcement, Negative Reinforcement, Punishment, Extinction, Reinforcement
Pros and Cons.
MODULE-2 Understanding Work Teams, Why Have Teams Become So Popular,
Differences Between Groups and Teams, Types of Teams, Creating Effective Teams,
Team Composition, Team Processes, Turning Individuals into Team Players , Selecting: 10
Hiring Team Players, Training: Creating Team Players, Rewarding: Providing
Incentives to Be a Good Team Player
Module 3: Emotions: What Are Emotions and Mood, The Function of Emotions and
Moods, Sources of Emotions and Moods, Emotional Labor Emotional Intelligence:
Components of EI, Relationship between Emotional Intelligence and Business 10
Success ,EI and Organizational Goals, EI and Business Success. Emotional Intelligence
at workplace, the role of EI in leadership, EI and Leadership styles, Need of EI in
Building Teams. Training of EI in organization, developing emotional competencies
through relationship at work and implementing EI programs.
MODULE-4: Stress Management: Difference between eustress and distress,
Frustration, conflict and pressure; Meaning of stressors; common stressors at work 12
place, Consequences of stress; Physiological and psychological changes associated with
the stress response. : Role of communication in managing stress and work
performance: Emotional regulation and coping Stress and Memory, The relationship
between stress and performance, Prevention of stress Challenging Stressful Thinking,
Strategies of Synthesis and Prevention: Resilience and Stress; Optimal functioning
RECOMMENDED BOOKS:
1. Robbins, SP Stephen P, Timothy Judge and Nehasika Vohra, Organisational Behaviour, 12th or
16th edition, Pearson Education, 2011.
2. Fred Luthans, Organisational Behaviour, 11th edition, Mc Graw Hill,2009.
3. W. Newstrom, John, Organisational Behaviour,10th edition, Tata Mc Graw –Hill 2009.
4. Robert N. Lussier, Ph.D. Springfield College Christopher F. Achua, D.B.A. University of Virginia’s
College at Wise, Leadership Theory and Skill Development.
REFERENCE BOOKS:
1. Paul Heresy, Kenneth H. Blanchard, and Dewey E. Johnson, Management of Organisational
Behaviour: Leading Human Resources, 2008.
2. Dr SS Khanka, Organisational Behaviour, S. Chand & Co, New Delhi, 2008.
3. Sanghi Seema, Organisational Behaviour, Pearson, 2011
CO-PO Mapping
CO1 Discuss the knowledge of Industrial relations and labor laws to solve problems related
toIR.
CO2 Apply the provisions of various acts related to labor laws to make the ethical and
socially responsible decision making.
CO3 Analyze and communicate legal aspects that improve industrial relations.
CO4 Assess the influence of various labor law provisions while making data-driven
decisions.
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - - - - - 3
CO3 - - - 3 - -
CO4 - 3 - - - -
Avg. 3 3 - 3 - 3
Mapping→3-High, 2-Medium, and 1-Low
Course Content & Planning
SEMESTER – III
Course Name: Leadership and Development Course Code: MHRBA356B
No. of Lecture Hours/Week :04 CIE Marks: 50
No. of Tutorial/Practical Hours / Week: 00 SEE Marks: 50
Total No. of Lecture+ Tutorial/Practical Hours:50 SEE Duration: 03 Hrs
L:T:P:4:0:0 CREDITS: 04
COURSE OVERVIEW:
This course aims to expose students to the emerging paradigms of Leadership. Concepts, theories,
and models of leadership that assists leaders to take better decisions. Helps to understand the
qualities of leaders that is required to lead teams, face and overcome challenges.
COURSE LEARNING OBJECTIVES (CLO) :
1. Understand the concept of leadership theories and practices to solve business problems.
2. Know the importance of value-based Leadership
3. Understand the strategies that helps to lead themselves and others in the achievement of
organizational goals, contributing effectively to a team environment.
4. Understand the abilities of leadership that demonstrates social responsiveness and ethics.
Teaching
MODULES HOURS
MODULE 1: Introduction to Leadership: Importance of leadership, Leadership 10
theory paradigms,levels of analysis of leadership theory.
MODULE 2: Leadership Traits and Ethics: Personality traits and leadership, traits of 10
effective leaders,Leadership attitudes, ethical leadership.
MODULE 3: Leadership behaviour and styles, University of Michigan and Ohio 10
studies, Leadership grid, Leadership and motivation, Content and process
theories, Reinforcement theory, Contingency leadership theories and models.
MODULE 4: Team Leadership: Leadership skills for effective team meetings,
10
Ginnet’s teameffectiveness leadership model, virtual and self-managed teams,
the changing role of leadership in self-managed teams.
MODULE 5: Evolution of Dyadic theory, Leader member exchange theory,
Delegation, Coaching, Managing conflict. Organizational Leadership Stewardship
and servant leadership, Leadership of culture and diversity, Creating high
performance culture, Strategic leadership. succession, Leadership development 10
programs, Evaluation of leadership development efforts.
PRACTICAL COMPONENTS:
• Case discussion of Great Leaders
• Activity Based methodology to make students understand Leadership
RECOMMENDED BOOKS:
1. Effective Leadership- Lussier/ Achus, Third edition, Thomson Southwestern, 2007.
2. Leadership-Enhancing the Lessons of experience, Hughes, Ginnet, Curphy, Fifth edition, Tata
McGraw Hill, 2006.
3. Leadership-Research findings, Practice, and skills, Andrew J Durbrin, Fourth edition,
Biztantra, 2007.
REFERENCE BOOKS:
1. Leadership in Organizations, Gary Yukl, Pearson Education, 6th Edition.
2. The Leadership Experience, Richard L Daft, Cengage Learning, 2nd Edition, 2002.
3. Dynamics of leadership, Craig Watson, Jaico Publication.
4. The art of leadership, George Manning and Kent, 2nd edition, McGraw Hill Education
COURSE OUTCOMES (COs):
CO1 Discuss the concept of leadership theories and practices to solve business problems.
CO2 Demonstrate value-based Leadership.
Analyze strategies that helps to lead themselves and others in the achievement of
CO3
organizational goals, contributing effectively to a team environment.
CO4 Decide the leadership abilities to demonstrate social responsiveness and ethics.
CO PO Mapping
PO1 PO2 PO3 PO4 PO5 PO6
CO1 3 - - - - -
CO2 - - 3 - - -
CO3 - - - - 3 -
CO4 - - - - - 3
Avg. 3 - 3 - 3 3
Mapping→3-High, 2-Medium, and 1-Low
Course Content and Planning
SEMESTER – III
Security Analysis and
Course Name Course Code: MFMBA313
Portfolio Management
Number of Lecture Hours /
: 03 CIE Marks: 50
Week
Number of Tutorial /
: 02 SEE Marks: 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration: 03 Hrs
Tutorial/Practical Hours
L: T:P : 3:0:2 CREDITS: 04
COURSE OVERVIEW: Securities markets play an extremely important role in promoting and sustaining the
growth of an economy. They play a critical role in mobilizing savings for investment in productive assets, with
a view to enhancing a country’s long-term growth prospects. They act as a major catalyst in transforming the
economy into a more efficient, innovative, and competitive marketplace. In this backdrop, this course imparts
basic knowledge on stock markets, investments, valuation, and portfolio theories which are essential for
making investment decisions.
COURSE LEARNING OBJECTIVES (CLO):
1. To understand the capital market and various instruments for investment.
2. To Familiarize with the valuation of equity, debt, and mutual funds.
3. To learn theories of portfolio management.
4. To Comprehend the diversification of securities for risk return trade off in capital market.
5. To acquaint with portfolio construction for retail investors, high net worth individuals, mutual funds.
TEACHING
MODULES
HOURS
MODULE 1: Investment Avenues, Attributes, Investor V/s speculator, Features of a good
Investment, Investment Process. Financial Instruments: Money Market Instruments, Capital
Market Instruments, Derivatives. Securities Market: Primary Market, Secondary Market.
Stock Market Indicators- Indices of Indian Stock Exchanges (only Theory). 10
Risk and Return Concepts: Concept of Risk, Types of Risk- Systematic risk, Unsystematic
risk, Concept of diversifiable and non-diversifiable risk, Calculation of Risk and returns of
individual security, Portfolio Risk and Return (Theory and Problems).
MODULE 2: Valuation of Securities: Bond- Bond features, Types of Bonds, Determinants
of interest rates, Bond Management Strategies, Bond Valuation, and Bond Duration.
10
Preference Shares- Concept, Features, Yields. Equity shares- Concept, Valuation, Dividend
Valuation models, P/E Ratio valuation model (Theory and Problems)
MODULE 3: Macro-Economic and Industry Analysis: Fundamental analysis-EIC
Framework, Industry Analysis. Technical Analysis. Market Efficiency: Efficient market
10
hypothesis, Forms of market efficiency, Empirical test for different forms of market
efficiency. Technical Analysis: Concept, Theories- Dow Theory, Eliot wave theory, chart-
types, Trend and Trend Reversal patterns, Mathematical Indicator-MACD, RSI (Theory
only).
MODULE 4: Modern Portfolio Theory: Markowitz Model, Sharpe’s single index model,
Capital Asset pricing model: Basic Assumptions, CAPM Equation, Security Market line,
Extension of Capital Asset pricing Model - Capital market line, SML VS CML. Arbitrage 10
Pricing Theory: Arbitrage, Equation, Assumption, Equilibrium, APT AND CAPM. Sharpe’s
Optimum Portfolio Construction (Theory and Problems).
MODULE 5: Portfolio Management strategies and Evaluation: Portfolio Management
Strategies: Active and Passive Portfolio Management strategy. Portfolio Revision: Portfolio Revision
Strategies – Objectives, Performance plans. Mutual Funds: Concept of Mutual Funds, Participants in
10
Mutual Funds, Advantages of Investment in Mutual Fund, Measure of Mutual Fund Performance.
Portfolio performance Evaluation: Measures of portfolio performance (Theory and Problems).
.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Modules 1-5 SEE-40%Theory and 60% problems
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Each student will be given a virtual cash of Rs.10 Lakhs and they will be asked to invest in equity shares
based on fundamental analysis throughout the semester. At the end, the best investment will be felicitated
based on the final net worth. A virtual online trading account can be opened for the student and every week, 2
hours shall be allotted to invest, monitor, and evaluate.
• Students should study the stock market pages from business press and calculate the risk and return of selected
companies.
• Conduct macroeconomic analysis and correlate with market trends.
• Undertake Industry analysis.
• Practice technical analysis using Japanese candle sticks
Recommended Books:
1. Investment Analysis and Portfolio management, Prasanna Chandra, Tata McGraw Hill Education,3/e, 2010
2. Investments, Zvi Bodie, Kane, Marcus and Mohanty, Tata McGraw Hill Education, 8/e, 2010
3. Security Analysis and Portfolio Management, J Kevin, Tata McGraw Hill Education
Reference Books:
1. Analysis of Investments and Management, Reilly and Brown Cengage Publications,10e/2017
2. Security Analysis and Portfolio Management, Punithavathy Pandian, Vikas Publications 2/e, 201/8
3. Investment management (Security Analysis and Portfolio Management), Bhalla V.K. Vikas Publications
19/e, 2018
Web links and Video Lectures (e-Resources):
• https://www.digimat.in/nptel/courses/video/110105035/L01.html
• https://www.youtube.com/watch?v=Fv63XWOlERM
• https://www.youtube.com/watch?v=NIjucusocFw
• https://www.digimat.in/nptel/courses/video/110105035/L02.html
• https://www.pdfdrive.com/investment-management-e1833037.html
• https://www.youtube.com/watch?v=5QuK8L1g2r4
Note: The aforesaid links and study materials are suggestive in nature, they may be used with due regards to
copy rights, patenting and other IPR rules.
CO2 Apply critical thinking ability related to taxation for data base decision making
CO3 Analyze tax law and practices in socio-economic and legal aspects of business practices
CO4 Determine socially responsible laws that are used in business practices
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3
CO2 3
CO3 3
CO4 3 3
AVG 3 3 3 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content and Planning
SEMESTER – III
Risk Management and MFMBA3
Course Name: Course Code:
Insurance 55A
Number of Lecture Hours /
: 02 CIE Marks: 50
Week
Number of Tutorial /
: 02 SEE Marks: 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration: 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:2 CREDITS: 04
COURSE OVERVIEW: This course offers a comprehensive overview and a broad perspective of the
principles of Risk Management and Insurance. While emphasizing traditional risk management and insurance,
this course introduces other types of risk management and stresses that professionals may use the same general
framework to manage all types of risk. Students are provided a framework for (a) making risk management and
insurance decisions to increase business value, (b) understanding insurance contracts and the insurance
industry’s institutional features, and (c) understanding the effects of and the rationale for public policies that
affect risk
COURSE LEARNING OBJECTIVES (CLO):
1. To understand the concept of risk and risk management and familiarize with fundamentals legal principles
of insurance.
2. To become aware of insurance policies related to life, health insurance, property, and liabilities insurance.
3. To understand the methodology in the identification, analysis and management of risks ..
TEACHING
MODULES
HOURS
MODULE 1: Risk Identification: Risk-Risk and Uncertainty-Types of Risk-Burden of Risk-Sources of
Risk-Methods of handling Risk-Degree of Risk-Management of Risk. Risk Identification-Business Risk
10
Exposures-Individual Exposures-Exposures of Physical Assets - Exposure to Work-Related Injury.
(Theory).
MODULE 2: Risk Measurement-Evaluating the Frequency and Severity of Losses-Risk Control Risk
Financing Techniques-Risk Management Decision Methods-Pooling Arrangements and Diversification
10
of Risk. Advanced Issues in Risk Management: The Changing Scope of Risk Management- Decision
Making Other Risk Management Tools. (Theory).
MODULE 3: Introduction to Insurance Risk and Insurance -Requirements of an Insurable Risk- -
Insurance vs. Gambling Insurance vs. Hedging Types of Insurance-Essentials of Insurance
10
Contracts. Indian Insurance Industry -Historical Framework of Insurance, Insurance sector Reforms
in India. IRDA-Duties and powers of IRDA-IRDA Act 1999.
MODULE 4: Basics of Life Insurance-Growth of Actuarial Science -Life Insurance Contract-Life
Insurance Documents-Insurance Premium Calculations. –Duration-Premium Payment Participation in
Profit-Number of Persons Assured-Payment of Policy Amount-Money Back Policies- Annuities-Need of
10
Annuity Contracts, Annuity V/s Life Insurance, Classification of Annuities. General Insurance- General
Insurance Contract-General Insurance Corporation (GIC). Health Insurance-Individual Medical
Insurance – Disability Income Insurance – Medi-claim Policy – Group Medi-claim Policy – Personal
Accident Policy – Child Welfare Policy-Employee Group Insurance –Group Availability Plan. (Theory
Only).
MODULE 5: Fire Insurance, Types of Fire Insurance Policies, Fire Insurance Coverage. Marine
Insurance-Types of Marine Insurance – Marine Insurance principles Important Clauses in Marine
Insurance– Marine Insurance Policies –Marine Risks. Motor Vehicles Insurance-Types of Motor 10
Insurance, Factors to be considered for Premium Fixing. Underwriting and claim settlement in Life
Insurance and general insurance (Theory).
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Modules1-5 SEE-Theory Only.
Activity Based Learning (Assessed through OAT for CIE only):
PRACTICAL COMPONENTS:
• Analyze the insurance potential in India based on secondary data
• Select insurance company of your interest and study the risk management procedures followed by that
company.
• Analyze risk management techniques used by the banks, cement companies, automobile companies
Visit the IRDA website and identify the rules and regulations governed by IRDA with respect to Marketing of
insurance in rural markets.
• Visit Policy Bazaar Portal and study the different types of insurance policies offered by Indian Insurance
Companies.
• Analyze the types of Risk in different sectors of India during Pandemic Situations.
RECOMMENDED BOOKS:
1. Principles of Risk Management and Insurance, George E Rejda, (2009), Twelfth Edition, Pearson, New
Delhi.
2. Insurance and Risk Management, P.K. Gupta, (2010), First Edition, Himalaya Publishing House, Mumbai
REFERENCE BOOKS:
1. Risk Management and Insurance, Scott E. Harrington, Gregory R Niehaus, (2007), Second Edition, Tata
McGraw Hill Publishing Company Limited, New Delhi.
2. Introduction to Risk Management and Insurance, Dorfman, Mark S., (2008), 10th Edition, Prentice Hall
India, New Delhi.
3. Principles and Practice of Insurance, P. Periasamy, (2009), Second Edition, Himalaya Publishing House,
Mumbai.
TEACHING
MODULES
HOURS
MODULE 1: Capital Structure Decisions: Capital structure and market value of a firm,
Factors determining capital structure, Credit agency ratings-debt ratio-debt to equity
ratio-long term debt to capitalization ratio. Theories of capital structure: Net Income
approach, Net Operating Income approach, Modigliani-Miller approach, Traditional
11
approach. (Theory only)
Recent Developments in Advanced Financial Management-Crypto currency, Block
chain technology, Cloud funding, Digitization of financial transactions-big data project
finance, Behavioral Finance-Derivative markets in developing countries. (Theory only)
MODULE 2: Dividend Policy: Dividend policy, Theories of dividend policy: Theory of
irrelevance, Bird- in –the hand theory and Tax preference theory, Walter’s and Gordon’s
model, Modigliani and Miller approach. Dividend policies, stable dividend, stable 10
payout, and growth. Bonus shares and stock split -corporate dividend behavior. (Theory
and Problems).
MODULE 3: Working Capital Management Policy: Management of Working 8
capital, Types of working capital, Determination and estimation of working capital
needs, Level of current assets, Sources for financing working capital- Bank finance
for working capital. (No problems on estimation of working capital). Working capital
financing: short term financing of working capital- long term financing of working
capital. Working capital leverage concepts. (Theory only)
MODULE 4: Inventory Management: Purpose and functions of inventories -Types of
inventory (Raw-materials, work-in-progress (WIP), finished goods and Maintenance,
Repairs and Operations (MRO). Determination of inventory control levels: ordering,
10
reordering, danger levels. Techniques of inventory management- Economic Order
Quantity (EOQ model). Pricing of raw material - Monitoring and control of inventories-
ABC Analysis. (Theory and problems)
MODULE 5: Receivables Management and Factoring: Nature and objectives of
Receivables Management – Credit management through credit policy variables- marginal
analysis- Credit evaluation of individual accounts and its monitoring receivables -
Numerical credit scoring- Control of accounts receivables. Problems on credit granting
decision. (Theory and Problems)
Factoring: Meaning, definition, types and its benefits (Theory only) 11
Cash Management: Presentation: Facets of Cash Management, Motive for holding
cash, managing cash collection and disbursement-investing surplus, cash in marketable
securities, Forecasting cash flows, Cash budgets-long-term cash forecasting, optimal cash
balances, Baumol model-Miller-Orr model-Strategies for managing surplus fund. (Theory
and Problems).
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Modules 1-5 SEE-50% Theory and 50%
Problems.
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Study the working capital financing provided by a Bank and submit the report on the same.
• Study the annual report of any two companies and prepare a cash budget for next year.
• Study dividend policy of companies and its impact on shareholders’ wealth.
• Study implications of bonus issues/stock splits of companies.
Recommended Books:
1. Financial Management: Text, Problems and Cases M.Y. Khan and P.K. Jain, Tata McGraw Hill, 7/e,
2017.
2. Financial Management, Prasanna Chandra, Tata McGraw Hill, New Delhi
3. Financial Management and Policy: Text and Cases, Bhalla. V. K. (2009). 9th Edition, Anmol
Publications Pvt. Ltd.
Reference Books:
1. Financial Management: Theory and Practice, Prasanna Chandra Tata McGraw Hill, 10/e, 2019.
2. Advanced Financial Management, Binoy Mathew and G. Nagarajan, Jayvee Digital Publishing, 2/e, 2022.
3. Corporate Finance, Vishwanath S R, Sage Publications, 3/e. 2019.
4. Financial Management and Policy, James C Vanhorne, Sanjay Dhamija,Pearson, 12/e.
5. Financial Management, Pandey, I.M., Vikas Publishing House, New Delhi.
6. Financial Management, SheebaKapil, Pearson Education, New Delhi.
7. Fundamentals of Financial Management, Chandrabose, PHI, New Delhi.
8. Financial Management, Kulakarni. P.V., Himalaya Publishing House Co. Ltd, Mumbai.
Web links and Video Lectures (e-Resources):
• https://www.pdfdrive.com/advance-financial-management-e33606254.html
• https://www.smartzworld.com/notes/advanced-financial-management-notes-pdf-afm/
• https://www.academia.edu/33769964/Advanced_Financial_Management_Class_Notes
• https://5y1.org/document/advanced-financial-management-pdf.html
• https://www.youtube.com/watch?v=BKbXjfhLf0w
• https://opentuition.com/acca/afm/
• https://www.youtube.com/watch?v=CCQwz_Gwo6o
• http://mappingyourfuture.org/money
• http://www.mymoney.gov/
• http://www.vertex42.com/Calculators/debt-reduction-calculator.html.
• http://www.nfcc.org/
• Beckett-Camarata, J. (2020), "References", Public-Private Partnerships, Capital Infrastructure Project
Investments and Infrastructure Finance, Emerald Publishing Limited, Bingley, pp. 225-241.
• https://doi.org/10.1108/978-1-83909-654-920201018
• http://mappingyourfuture.org/money;
• http://www.mymoney.gov/
• http://www.vertex42.com/Calculators/debt-reduction-calculator.html;
• http://www.nfcc.org/
• www.ft.com - Financial Times
• www.wsj.com - The Wall Street Journal Online
• www.investmentinternational.com - Investment International
Note: The above links and study materials are suggestive in nature, they may be used with due regard to copy
rights, patenting and other IPR rules.
MODULE 2: Variables, Expressions and Statements: Python installation data types: Int, float,
Boolean, string, and list; variables, expressions, statements, precedence of operators, comments; 08
modules, function and its use, flow of execution, parameters and arguments
MODULE 3: Control Flow, Loops and Conditionals: Boolean values and operators, conditional (if),
alternative (if-else), chained conditional (if-elif-else); Iteration: while, for, break, continue. 08
MODULE 4: Functions, Arrays and Fruitful functions: return values, parameters, local and global
scope, function composition, recursion; Strings: string slices, immutability, string functions and methods, 10
string module; Python arrays, Access the Elements of an Array, array methods
MODULE 5: Lists, Tuples, Dictionaries: list operations, list slices, list methods, list loop, mutability,
aliasing, cloning lists, list parameters, list comprehension; Tuples: tuple assignment, tuple as return value, 14
tuple comprehension; Dictionaries: operations and methods, comprehension.
Files, Exception, Modules, Packages : text files, reading and writing files, command line arguments,
errors and exceptions, handling exceptions, modules (datetime, time, OS , calendar, math module),
Explore packages.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Practice on Python software to become Expertise in data visualization process.
• Access to web-frameworks and get motivated to work on analytical tools
• Analyse any big retail chain data using python
Recommended Books:
1. “Think Python: How to Think like a Computer Scientist’’, Allen B. Downey, 2nd edition.
2. Updated for Python 3, Shroff/O‘Reilly Publishers, 2016.
3. “Core Python Programming”, R.Nageswara Rao dream tech.
4. Python Programming: A Modern Approach, Vamsi Kurama, Pearson.
5. Core Python Programming, W.Chun, Pearson.
6. Introduction to Python, Kenneth A. Lambert, Cengage
7. Learning Python, Mark Lutz, Orielly
Web links and Video Lectures (e-Resources):
1. www.Programiz.
www.CodeCademy
www.FreeCodeCamp
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
1. To conduct explorative research to collect data and analyse using statistical tools like excel and SPSS
2. Interpret the data objectively and prepare report
Recommended Books
1. John W. Tukey “Exploratory Data Analysis”, 1st Edition, ISBN13: 978-0201076165, ISBN-
10: 0201076160
2. Foster Provost and Tom Fawcett. “Data Science for Business: What you need to know about
data mining and data-analytic thinking”. O'Reilly Media, latest edition, ISBN-13: 978- 1449361327
3. Hadley Wickham, Garrett Grolemund for Data Science: Import, Tidy, Transform, Visualize, and Model
Data", Publisher: "O'Reilly Media, Inc.", 2016, ISBN 1491910364,9781491910368
4. Cathy O'Neil, Rachel Schutt. "Doing Data Science: Straight Talk from the Frontline",
Publisher: "O'Reilly Media, Inc.", 2013, ISBN 144936389X, 9781449363895
Recommended Books:
1. Basic Econometrics, Damodar N Gujarati, Dawn C Port and Sangeetha Gunasekar, McGraw Hill Education,
New Delhi, 5th Edition, 2017
2. Business Analytics: The Science of Data-Driven Decision Making, 2nd Edition, U Dinesh Kumar, Wiley, 2019
Reference Books:
1. A Practical Guide to Using Econometrics, A. H. Studenmund, Pearson, 7th Edition, 2019.
2. Statistics for Management, I.Levin Richard, H. Siddiqui Masood, S. Rubin David and Rastogi Sanjay, Pearson,
8th Edition, 2017.
3. Econometrics by Example, Damodar Gujarati, Palgrave, 2nd Edition, 2015.
4. Introductory Econometrics: A Modern Approach, Jeffrey M. Wooldridge, Cengage Learning, 7 th Edition, 2019.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 3 - - - -
CO2 - 3 - - - -
CO3 - - 2 3 - -
CO4 - - - - - 3
AVG 3 3 2 3 - 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
MBABA3
Marketing, Web, and
Course Name Course Code : 56A
Social Media Analytics
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - 3
CO4 - - - - 3 -
AVG 3 3 - 3 3 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – III
Course : Basics of Project Management Course Code :MPMBA313
MODULE 1:
Introduction to Project Management: Meaning, Nature, Benefits and project life cycle.
Project environment- Development of modern project management. Dimensions of project 10
management, stakeholder’s management.
MODULE 2:
Organization structure: meaning, types of organization structure-functional, matrix and
project. Project Manager skills: Project manager skills-technical skills, problem solving 10
skills, interpersonal skills, administrative skills.
MODULE 3:
Developing work breakdown structure: Work break down structure, purpose, project
strategy and work break down.
Procurement management: Meaning and process-procurement strategy, approved
tender list, pre-tender survey, bidder selection, request for quotation (ROQ), tender 10
evaluation, purchase order.
MODULE 4:
Project Estimates: ROI, NPV, Pay-back period, IRR, Cost benefit analysis, cost
control-Site Man Hour and cost (SMAC) and EVA . Network analysis: meaning 10
of network, basic rules, terminology in network, PERT and CPM.
MODULE 5:
Project risk management: Introduction to risk management process, types of
risk, risk process, tools and technique, and risk reports.
Project quality management: Quality definition, tools of quality management-
failure mode analysis, Pareto analysis and trend analysis.
Health and safety regulation: Safety, health and welfare act, 1952, Dangerous 10
machine act 1923, environment protection Act, 1986.
PRACTICAL COMPONENTS :
• Students need to select a project and has to submit a report on organization structure,
project manager skills.
• Students need to prepare a report on financial estimates forecast of a project.
• Students need to present a report on project risk and quality management of a project.
RECOMMENDED BOOKS :
1. Project management planning and control, Albert Lester, 5th edition, Elsevier Science &
Technology Books.
2. Introduction to basic concept of project management, Francis M Webser Jr, PMI
COURSE OUTCOMES (COs) :
CO1 Explain project management theories and practices to solve business Problem.
CO2 Apply critically the data to align the project for better decision making.
CO3 Analyze appropriate legal and ethical standard to communicate strategies of the
project.
CO4 Assess the resources required to achieve the goals of the organization.
CO-PO Mapping
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - - - 3
CO4 - - - - 3 -
Avg. 3 3 - - 3 3
PO POPO PO PO
PO 6
1 2 3 4 5
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - 3 - - - -
CO4 - 3 - - - -
Avg. 3 3 - - - -
Mapping→3-High, 2-Medium and 1-Low
Course Content & Planning
SEMESTER – III
Course: Project Management Information System Course Code: MPMBA355B
No. of Lecture Hours / Week : 04 CIE Marks:50
No. of Tutorial / Practical Hours / Week: 00 SEE Marks:50
Total No. of Lecture + Tutorial / Practical Hours:50 SEE Duration:03
L:T:P: 4:0:0 CREDITS :04
COURSE OVERVIEW:
This course provides knowledge about the fundamentals of Project Management related to
information systems. Students examine the importance of information systems in project
management. Topics include Introduction about project management with information system,
Objectives of Project management and managing the information Process. It also provides students
an overview of Integrated project management information systems.
COURSE LEARNING OBJECTIVES (CLO):
1. To make the students familiar about identifying a project’s MIS technology needs.
2. To discuss about project monitoring and Reporting.
3. To understand the concept of project management in information system.
4. To identify various roles of information system in project management
TEACHING
MODULES
HOURS
MODULE 1:
Project Management Information System - An Overview: Overview of Project
Management Information System, Objectives of Project management information 10
system , Essential features of project management information system ,Planning of
Project Management Information System , Designing of Project Management System
MODULE 2: 10
Defining DME-IS: Definition of Project DME-IS, Fundamentals of DME-IS,
Characteristics of DME-IS, Components of DME-IS, Review of the project cycle in DME-
IS ,The Core Processes of DME-IS, Monitoring and evaluating of DME-IS ,Identifying a
Project’s MIS technology needs, DME-IS at the project level, DME-IS at the country level
MODULE 3: 10
Project Management Information Environment : Overview of information
Environment, information dimensions, information staffs, information culture ,
information standards and principles , information strategies and politics ,
information governance , information architecture , information collection,
information analysis .
MODULE 4:
Project Information Management : Defining projects information needs,
importance of project in information management, management of projects, locating 10
information sources related to the projects , Collection and selection of information
required for the projects, Organizing and storing the projects information, Reporting
and sharing the information of the projects, Using the information related to the
projects, Evaluating the process and the information of projects, Improving the
projects information .
MODULE 5:
Information Plans of Project : An overview of information plans of the project ,
Reporting Information , Historical information , Access to information , 10
Implementation of strategies , information controls, Information audits, project
management software.
Question paper: Both Theory and Practical
PRACTICAL COMPONENTS:
1. Discuss the project management cycle.
2. Explain the project management information process by selecting any one project
3. Identify the DME-IS levels in project organized by the students .
4. Design a project management information system .
5. Implement a project information plan in the software.
RECOMMENDED BOOKS:
1. Information systems Project Management , David Avison , Gholamreza Torkzadeh( 2009)
2. Information System Project Management , Sage Publications(2008)
3. Project Management Information Systems, Ayman N Alkhaldi (2019)
4. Project Management , Albert Lester (2007)
5. Introduction to Project Management Information Systems ,David .L.Olson ,(2003)
6. Project Management Theory and Practice , Gary L Richardson, Brad .M. Jackson , (2019)
Reference Book:
1. Management Information systems , D P Goyal (2006)
2. Guide to Project Management , Project Management Institute , (2019)
3. Management Information Systems ,Effy Ozz,(2004)
4. Project Management Information Systems, Rodolfo Siles, (2004)
COURSE OUTCOMES:
CO1 Explain the concepts and features of Project management information systems.
CO2 Apply the most suitable DME-IS for the projects.
CO3 Analyze the best available project management strategies.
CO4 Evaluate the information plan selected for the project.
CO – PO Mapping
PO1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - - - 3 - -
CO3 - 3 - - - -
CO4 - - - 3 - -
Avg. 3 3 - 3 - -
Mapping 3-High, 2-Medium and 1-Low
Course Content & Planning
SEMESTER – III
Course Name: Managing Human Resources in Project Code : MPMBA356A
MODULE 5: 10
Cost Audit-Meaning, objectives, and advantages-Management Audit- Meaning, objectives
and Scope-Management Reporting–Objectives and types of reporting-Requisites of a
good report- Segmental reporting. Cost Control-Meaning of cost control-cost control vs
cost reduction- Target Costing–Meaning and its objectives-Balanced Scorecard-Meaning,
objectives and features.
RECOMMENDED BOOKS:
1. Management Accounting, Khan M. Y and Jain P. K, 6th Edition, McGraw Hill, 2012.
2. A Text book of Cost and Management Accounting, Arora M. N, 11th Edition, Vikas Publications.
REFERENCE BOOKS:
1. Managerial Accounting, James Jiambalvo, 4nd Edition, Wiley India Pvt. Ltd.
2. Cost Accounting, Jawaharlal, & Seema Srivastava, 4th Edition, TMH .
COURSE OUTCOMES:
CO1 Explain cost methods and techniques with their features, merits and demerits.
CO2 Demonstrate the application of cost sheet, marginal costing, budgetary control
techniques, Activity based costing etc. with numerical problems
CO3 Analyze the results after applying various costing methods and techniques.
CO4 Critically evaluate all traditional and non-traditional costing methods such as
absorption costing, marginal costing and activity based costing.
CO – PO Mapping
PO1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - - - 3 - -
CO3 - 3 - - - -
CO4 - - - - - 3
Avg. 3 3 - 3 - 3
Mapping 3-High, 2-Medium and 1-Low
Semester IV
Course Content & Planning
SEMESTER – IV
Technology in Business
Course Name Course Code : MTBBA401
Management
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
The course provides the students with a general overview of the Technology practiced in Business
management. The course focusing on introduction to MIS, kinds of information system, system analysis
and its models for application in different domains, infrastructure requirement for effective execution of
decision making with the help of technology.
COURSE LEARNING OBJECTIVES (CLO) :
1. To make students understand the concept of information technology importance in today’s corporate world.
2. To create awareness about various Applications and emerging technologies available and its usages for
excel the service in corporate sector.
3. To create awareness about role of MIS and its contributions to Corporate
4. To make students understand Role of Computers/Social science software contributions.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to MIS: Concepts, Roles, Impacts, MIS & its users, Components
of an IS, Management as Control systems, MIS support to Organization Effectiveness, MIS
for E- business Digital Firms – E-Commerce, E – Communication, E-Collaborations, Real
10
Time Enterprise, MIS: Strategic Business Planning, concept of Corporate planning,
Essentiality of strategic Planning, Balance Score card, Score Card & Dash Board, Security
Challenges in E- Enterprises, Impacts of Information Technology on society.
MODULE 2 :. Kinds of Information Systems: Transaction Processing System (TPS) - Office
Automation System (OAS) - Management Information System (MIS) - Decision Support
System (DSS) and Group Decision Support System (GDSS) - Expert System (ES) - Executive
Support System (EIS or ESS), Ethical Issues in Information systems.
10
System Analysis and Development and its models: Need for System Analysis - Stages in
System Analysis - Structured SAD and tools like DFD, Context Diagram Decision Table and
Structured Diagram. System Development Models: Water Flow, Prototype, Spiral, RAD –
Roles and responsibilities of System Analyst, Database Administrator and Database Designer.
MODULE 3: Application of MIS in Manufacturing and Service Sector: Introduction-
10
Personnel Management, Financial Management, Production Management, Raw Materials
Management, Marketing Management. Introduction to Service Sector, Creating a distinctive
service, MIS Applications in Airlines, Hotel, Hospital, Banking, Insurance.
MODULE 4: Information Technology Infrastructure: Introduction, data processing,
transaction processing, application Processing ,information system processing, TQM of IS,
introduction network, network topology, data communication, Data & Clint Service
Architecture RDBMS, Data Ware House, Introduction to E-business, models of E-business, 10
internet and World Wide Web (WWW), Intranet and extranet, Security in E-business, electronic
payment system, Impact of web on strategic management, web enabled business management,
MIS in web environment.
MODULE 5: Information Technology Infrastructure: Introduction, data processing,
transaction processing, application Processing ,information system processing, TQM of IS,
introduction network, network topology, data communication, Data & Clint Service
Architecture RDBMS, Data Ware House, Introduction to E-business, models of E-business, 10
internet and World Wide Web (WWW), Intranet and extranet, Security in E-business, electronic
payment system, Impact of web on strategic management, web enabled business management,
MIS in web environment.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Identify any companies and write at least 2 pages of analysis report on how participations are benefited by
IT enabled E-business enterprises.
• Study the Application of AI in any one field and prepare a Report.
• Study the Application of IOT in any one field and prepare a Report.
Recommended Books:
1. “Management Information Systems”, Kenneth J Laudon, Jane P. Laudon, Pearson/PHI, 11/e, 2010.
2. “Management Information Systems”, W. S. Jawadekar, Tata McGraw Hill Edition, 5/e, 2017.
3. Management Information Systems, S. Sadagopan, PHI, 1/e, 2005.
4. Introduction to Information System, James A. O’ Brien, Tata McGraw Hill, 12th Edition, 2007.
5. Management Information Systems, Iffy Oz, Thomson Course Technology, 3/e, 2003.
6. Management Information System, CSV Murthy, HPH, 3/e.
7. Corporate Information Strategy and Management, Lynda M Apple Gate, Robert D Austin etal, Tata
McGraw Hill, 7th Edition.
Web links and Video Lectures (e-Resources):
• https://onlinecourses.swayam2.ac.in/cec21_ge05/preview
• https://www.digimat.in/nptel/courses/video/122105022/L01.html
• https://www.youtube.com/watch?v=5JMkdGQCm4k
• https://archive.nptel.ac.in/courses/110/105/110105148/
• https://drive.google.com/file/d/16WQO04CNTgv0D236HTnEmrmF1DLx1MGW/view
• https://freevideolectures.com/course/2687/management-information-system
• https://www.academia.edu/33858287/LECTURE_NOTES_on_Management_Information
_Systems
• https://ebooks.lpude.in/management/mba/term_4/DMGT505_MANAGEMENT_INFORMATION_SYSTE
M.pdf
• https://www.pdfdrive.com/management-information-systems-e19716384.html
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - 3 - 3 -
CO4 - - - 3 - 2
AVG 3 3 3 3 3 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Entrepreneurship MEDBA4
Course Name Course Code :
Development 02
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - 2 - - -
CO4 - - - 3 - 2
AVG 3 3 2 3 - 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Digital Marketing and
Course Name Social Media Course Code : MMMBA414
Management
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW:
With the rapid shift of advertising dollars away from traditional media to online platforms, it is becoming
increasingly important for students to be well-versed in digital marketing & analytics fundamentals. The course
enhancing the knowledge on understanding structure of e-commerce environment, concepts and theories in
practice. It focused on the knowledge of research process, metrics & data analytics, marketing strategies, latest
electronic social media for designing marketing activities, and social media marketing strategies.
COURSE LEARNING OBJECTIVES (CLO) :
1. To understand the important concepts related to digital marketing.
2. To learn the usage of different electronic media such as display advertising and search engine
advertising for designing marketing activities.
3. To acquaint the students with the latest techniques of e-marketing.
4. To know the mobile marketing and Search Engine optimization for enhancing the performance of organization.
MODULES TEACHING HOURS
Digital Marketing Overview: Concept of Digital Marketing, Traditional Vs Digital
Marketing, Understanding Digital Marketing Process, Digital Landscape. Digital
08
advertising Market in India. Skills required in Digital Marketing, Digital Marketing
Planning and Strategy.
MODULE 2: Display Advertising: Concept of Display Advertising, types of display ads,
buying models, display plan, Segmenting and customizing Messages, Targeting-
07
contextual targeting placement targeting, remarketing, interest categories, geographic and
language tagging. Programmatic digital advertising, The P-O-E-M Framework.
MODULE 3: Digital Advertising: Google Ad Words Overview; Understanding
AdWords Algorithm; Creating Search Campaigns; Understanding Ad Placement,
07
Understanding Ad Ranks, why Ad rank important, Google ads account, Enhance your Ad
campaign, Performance Report Display ads and its features, Types of display campaigns.
MODULE 4: Search Engine Optimization: How search engines work, concept of
search engine, optimization (SEO), On Page Optimization, Off Page Optimization, 08
Social media Reach, Maintenance- SEO tactics, Google Search Engine.
Emerging trends in Digital Marketing: Affiliate Marketing- Affiliate marketing
meaning and different ways to do affiliate marketing.
Email Marketing- Email marketing and process. Types of email marketing- Opt-in &
bulk emailing; Tricks to land in inbox instead of spam folder.
Module 5: Social Media Marketing-Concept of social media marketing,
Understanding Facebook marketing, LinkedIn Marketing, Twitter Marketing.
10
Content Marketing-Introduction to content marketing, Objective of content marketing,
Content marketing 7 step strategy building process.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Students should create a digital marketing plan.
• Students should create a mobile advertising project.
• Students can conduct a survey on consumer who use Digital marketing to identify the pros and cons of
Digital marketing.
• Students must do comparative analysis of different digital marketing tools.
Recommended Books:
1. Digital Marketing, Seema Gupta, McGraw Hill Education, 2017
2. Marketing 4.0: Moving from Traditional to Digital by P. Kotler. Wiley Publication.
3. The Essentials of E-Marketing, 4th edition by Quirk Education (E-Book)
4. Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation, by
Damian Ryan and Calvin Jones. Kogan Page Publication, 3rd edition.
5. Digital Marketing Insights 2017, Social Beat Digital Marketing LLP, Kindle Edition.
6. Social Media for Business – Stories of Indian Brands, By Sorav Jain
7. Total E-mail Marketing: Maximizing your results from Integrated E-marketing (E-marketingessentials): Dave
Chaffey.
Reference Books:
1. Digital Marketing, Swaminathan T N, Karthik Kumar, Cengage Learning India Pvt. Ltd, 2019
2. Social Media Marketing, Tracy L Tuten, Michael R, Solomon, SAGE, Second Edition
Digital Marketing, Ian Dodson, Wiley, 2016
Web links and Video Lectures (e-Resources):
• https://onlinecourses.nptel.ac.in/noc22_mg104/preview
• https://onlinecourses.nptel.ac.in/noc22_mg78/preview
• https://learninglink.oup.com/access/king-lawley3e-student-resources#tag_all-chapters
• https://openstax.org/details/books/organizational-behavior
• https://www.classcentral.com/course/introduction-organisational-behaviour-11892
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
COURSE OUTCOMES (COs):
CO1 Explain the appropriate concepts relevant to digital marketing.
Illustrate the use of search engine marketing, online advertising, and other models for
CO2
effective communication to the target customers
Analyze the social media strategies & create templates in digital marketing for
CO3
enhancing the performance in digital marketing industry.
Assess the mobile marketing and search engine optimization metrics for enhancing the
CO4
performance of organization.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - - - - - -
CO3 - - 2 - - -
CO4 - 3 - 3 - 2
AVG 3 3 2 3 - 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Strategic Brand
Course Name Course Code : MMMBA455A
Management
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW:
Branding help to establish a brand and promote its product in the marketplace. This subject is based on choosing
strategy for the brand’s growth and frequent updating of the strategy. This helps in developing the long-term
sustainability policy which makes a company to add-value to its products. It would make a student familiarize
the appeal and differentiation of brand by enhancing customer loyalty and retention.
COURSE LEARNING OBJECTIVES (CLO) :
1. To understand the importance of Brand Management in marketplace.
2. To equip with the process of brand elements and equity.
3. To understand the brand management in handling the brand equity and value chain.
4. To learn about the tactics and strategies involved by corporates in building a strong brand at the different levels of
market.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 2 2 - -
CO3 - - - - 2 2
CO4 3 3 2 2 2 2
AVG 3 3 2 2 2 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Integrated Marketing
Course Name Course Code : MMMBA455B
Communication
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW:
Communication plays an important role in any marketing activity. Communication in marketing focuses on
different aspects of informing the customers/target audience. This subject discusses about all types of
communication mix such as advertisements, direct marketing, internet marketing, sales promotion, personal
selling, publicity and public relations. The subject helps in analyzing the suitability of different
communication mix for different segments, products, different trends, needs, wants and so on which helps in
understanding and promoting the products and services according to the requirements of customers.
COURSE LEARNING OBJECTIVES (CLO) :
1. To build a comprehensive framework for integrated marketing communications.
2. To study the advertising, publicity, personal selling, direct marketing and sales promotion.
3. To study the importance of media planning and strategy in enhancing the efficiency of
communication.
4. To enhance knowledge of emerging trends in integrated marketing communications.
TEACHING
MODULES
HOURS
MODULE 1: Integrated Marketing Communication: Role of IMC in marketing
process, IMC planning model,Marketing and promotion Process model.
Communication Process, steps involved in developing IMC programme, Effectiveness of
08
marketingcommunications
Advertising: Purpose, Role, Functions, Types, Advertising Vs Marketing mix,
Advertising appeal invarious stages of PLC
MODULE 2:
Advertising Agency: Type of agencies, Services offered by various agencies, Advertising
07
objectives and Budgeting: Goal setting – DAGMAR approach, various budgeting methods
used.
MODULE 3:
Media planning: Developing Media plan, Problems encountered, Media Evaluation Print,
Broadcast media, Support media in advertising. Media strategy: Creativity, Elements 07
of creative strategies and its implementation, Importance of Headline and body copy.
MODULE 4:
08
Direct Marketing: Features, Functions, Growth, Advantages/Disadvantages and Direct
Marketing Strategies. Promotion: Meaning, Importance,tools used,
Conventional/unconventional, drawbacks, push pull strategies Integration
with advertising and publicity Public relation/ Publicity:- Meaning, Objectives, tools of
public relations, Public relation strategies, Goals of publicity, Corporate Advertising – Role,
Types, Limitations, PR Vs Publicity.
MODULE 5:
Monitoring, Evaluation and control: Measurement in advertising, various methods used 10
for evaluation, Pre-testing, Post testing.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Explain the role of IMC in the overall marketing &Use effectiveness measures to evaluate
IMC strategies.
• Prepare advertising copy and design other basic IMC tools.
• Study the role of newspapers, radio, television, billboards, internet and other media in the marketing
of mobiles, cold drinks, jeans, mobiles etc.
• Take an advertisement introducing a new product like soap, biscuit etc and find the media in which it
was advertised. Ask your friends if they can recall this advertisement and the message. Analyze if they
would or would not buy the product on the basis of this advertisement? And why?
RECOMMENDED BOOKS :
1. Advertising & Integrated Brand Promotion - O’Guinn, Allen, Semenik, Cenage Learning.
2. Advertising and Promotions IMC Perspectives: Belch and Belch, 9/e, Tata McGraw Hill,2012.
3. Integrated Advertising, Promotion, and Marketing Communications, Clow, Baack, 3/e,Pearson
Education, 2007.
REFERENCE BOOKS :
1. Foundations of Advertising, Chynawalla & Sethia, HPH, 2007.
2. Advertising management - Rajeev Batra, John G Myers & Aaker, 5/e, PHI, 2007.
3. Event marketing and management- Sanjaya Singh, Vikas Publication, 2003.
4. Advertising Basics, Vilanilam, Varghese, Response BOOKS, 2007.
5. Advertising, Sangeeta Sharma &Raghuvir Singh, PHI, 2006.
Web links and Video Lectures (e-Resources):
1. https://www.researchgate.net/publication/46966230_Advertising_and_Promotion_An_Integrat
ed_Marketing_Communication_Perspective
2. https://bestdigitalagency.in/best-advertising-agencies-in-bangalore/
3. https://www.marketingevolution.com/marketing-essentials/media-planning
4. https://www.youtube.com/watch?v=-WXxxR-Ry3E
5. http://www.gurukpo.com
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
COURSE OUTCOMES (COs):
Explain the theoretical knowledge and comprehensive framework of all integrated marketing
CO1
communications tools applied in marketing.
Apply the various marketing communications tools in various aspects of managerial decision making
CO2
of promotional activities
Analyze the integrated marketing communications plan and media mix ethically and frame
CO3
promotional strategies.
Select the best strategy to effectively communicate and serve the customers in achieving the
CO4
organizational goals.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - - - 2
CO4 - - - 3 3 -
AVG 3 3 - 3 3 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Course Name Rural Marketing Course Code : MMMBA456A
Number of Lecture Hours /
: 04 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 50 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 4:0:0 CREDITS : 04
COURSE OVERVIEW:
Rural markets are gaining importance in emerging economies. Many businesses are involved in the marketing
of various products in the rural areas of India and elsewhere. The main objective of this course is to develop a
strong foundation of applied knowledge, concepts, approaches and
analytical skills in the students for successful marketing of products and services to rural consumers.
COURSE LEARNING OBJECTIVES (CLO):
1. To provide a conceptual understanding on the Rural Marketing with special reference to Indian context.
2. To acquaint the students with the characteristics of rural consumer behavior.
3. To create awareness about the applicability of the concepts, techniques and processes of marketing in
rural context.
4. To familiarize with the issues and marketing strategies to improve sales in rural markets.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Rural Markets: Definition, Concept, Nature, Size and
Scope of Indian Rural markets, Rural Demand, Buying Characteristics, Rural Market
Structure: Demographic, Physical, Economic Environment. Rural Infrastructural Facilities
– Warehousing, Cold Storage, Logistics.Indian Rural Market: Profile, Rural Vs Urban
08
Market, Importance of Branding, Problems of Rural Consumers: Adulteration, Short
Weight and Measures, Unfair Warranties and Guarantees, Unreasonable Pricing,
Challenges and Future of Rural Marketing. Changing Role of Rural Sector in India; Rural
Income and Demand, Problems in Marketing of agricultural inputs in Rural India.
MODULE 2: Understanding the Rural Consumer: Rural Community in India. Profile
of Rural markets: Segmenting the Rural Market, Target and Positioning, Rural Consumer
07
Behavior, Rural Buyer Characteristics, Consumer Buying Decision Process, Factors
Affecting Consumer Behavior –Cultural,Social, Technological, Economic and Political.
MODULE 3: Marketing Mix in Rural Markets: Product: Significance, Concept and
Product Mix Decisions, Pricing Strategy: Objectives, Policies and Strategies,
07
Promotion: Advertising, Sales Promotions Communication in Rural marketing,
language and Culture Distribution Strategies, Channels of Distribution, Role of Co-
operative, Government, Financial Institutions, Public Sector Undertakings, Regulated
Markets and Public Distribution Systems.
MODULE 4: Innovation in Rural Markets: Significance of innovation in rural markets,
The intervention of IT in Rural Markets: Importance and Initiatives, The emergence of
08
Organized retailing in Rural India, Key Drivers of Organized Retail, Cases in organized
retail: Operative Models adopted by Indian Companies.
MODULE 5: Initiatives of Rural Marketing: Improvement measures taken by the
Government –Initiatives by Co-operative and Private Sector, Present Scenario-Rural
Female Empowerment, Micro Financing, Mobility in Emerging Markets, Growing Rural
Tourism. E- Commerce: Importance of E-Commerce and Impact of E-Marketing on rural 10
consumers, Concept of Digital Village, Role of Social Media in rural marketing.
Information Technology: Impact of IT in Agricultural Marketing, E Chaupal, Project
Shakti, Web-casting-online training and guidance to farmers.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Visit to the various Micro Finance Institutes, who extend their services in catering rural market.
• Visit to a village and understand the market structure and its functioning part of the rural markets.
• Students should come up with new product designing with the rural marketing mix 4 As
(Awareness, Acceptability, Adaptability and Affordability).
Students can do a survey on corporate farming and its effect on income of the rural
RECOMMENDED BOOKS:
1. Rural Marketing - Dogra & Karminder Ghuman, 1/e, TMH-2010.
2. Rural Marketing - Pradeep Kashyap& Siddhartha Raut, Biztantra-2005.
3. Rural Marketing - Gopal Swamy T. P, 3/e, Vikas Publishing House.
REFERENCE BOOKS:
1. Rural Marketing - Sanal Kumar Velayudhan, 2/e, Response Publication, 2007.
2. Agricultural Marketing in India – Acharya, Oxford I B H.
Web links and Video Lectures (e-Resources):
• https://youtu.be/Hguauxu_0bM
• https://youtu.be/d8-k2LbP-y4
• https://youtu.be/WttNQtX5cyA
• https://youtu.be/OpU33j9wVss
• https://youtu.be/jpqZb0ZhA2s
• https://youtu.be/5sDNYnhbq9A
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - 3 - 3
CO4 - - - - 2 -
AVG 3 3 - 3 2 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Marketing for Tourism
Course Name Course Code : MMMBA456B
and Hospitality
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW:
This course incorporates the rudiments of tourism management. The course uses an integrative approach of
marketing decisions in both tourism and hospitality management. Students would
analyze future situation, make proper decisions based on developments required in the field of tourism and
hospitality marketing.
COURSE LEARNING OBJECTIVES (CLO):
1. To make students understand the tourism and hospitality marketing management theories,
process and design.
2. To know the emerging concepts of hotel and tourism sector.
3. To understand the different types of hotels prevailing in the market
4. To acquaint the students with the available opportunities and strategies in hotel and tourism industry.
MODULES TEACHING HOURS
MODULE 1:
Introduction to Tourism and Hospitality Management: Definition, nature,
08
objectives, important components & understanding tourism and travel, concepts of
hospitality.
MODULE 2: Tourism Industry – Nature and characteristics, Types of tourism, types of
07
tourists, components of tourism industry. Emerging sectors of tourism
MODULE 3: Basic concepts of Hotel Management – Types of Hotels, Hotel
categorization, Difference between group & chains of Hotels, Ownership & 07
Management, Franchising and Marketing of staff
MODULE 4: Hotel Organization - Organization of Hotels, Staff Organization, Staff
08
functions & roles, department heads, Job specification & job description of staff.
MODULE 5: Developing Tourism and Hospitality Marketing Opportunities and
strategies: Consumer Markets and consumer Buying Behavior, Market segmentation, 10
Targeting and positioning.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Students need to visit the different star hotels in Mysore and make a comparative study.
• Students need to visit a tourist spot within the city and study the facilities provide to the tourist.
• A study has to be made in understanding the employee/staff at hotels and their role inserving the
customer.(Role of employees)
Recommended Books:
1. Marketing for Hospitality and Tourism, Philip Kotler, John T Bowen, James C Makens, 5/e,
Pearson
2. Basis of Tourism Management: Suddhendu Narayan Misra, Sapna kumar, Excel publications
Reference Books:
1. Dennis L. Foster, VIP: An Introduction to Hospitality, Mc Graw- Hill International, 2007
2. Michael L. Kasvana & Richard M. Brooks, Managing Front Office Operations,EIAH&LA,2006
Web links and Video Lectures (e-Resources):
• https://onlinecourses.swayam2.ac.in/cec19_mg29/preview
• https://onlinecourses.nptel.ac.in/noc21_mg52/preview
• https://youtu.be/HGyEd3IsBQQ
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - -
CO3 - - - 3 - -
CO4 - - - - 3 -
AVG 3 3 - 3 3 -
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Course Name: Managing International Workforce Course Code: MHRBA413
No. of Lecture Hours / Week: 03 CIE Marks: 50
No. of Tutorial / Practical Hours / Week: 00 SEE Marks: 50
Total No. of Lecture + Tutorial / Practical Hours: 40 SEE Duration: 03 Hrs.
L: T:P: 3-0-0 CREDITS: 3
COURSE OVERVIEW: This course on Global Workforce Management provides a comprehensive
understanding of the strategies, challenges, and practices involved in managing a diverse and
international workforce. The course is designed to equip students with the knowledge and skills
needed to effectively navigate the complexities of global human resources management.
COURSE LEARNING OBJECTIVES (CLO):
1. Gain insights into the global market context and the internal and external factors that influence
workforce management decisions.
2. Understand the factors affecting job design, long-term HR planning and Global Staffing
Decisions. Grasp the role of training and development in the global marketplace.
3. Acquire skills in preparing, managing, and repatriating expatriates. Understand the different
forms of international assignments and their considerations, including inpatriates.
4. Delve into current employee relations (ER) issues in a global context. The student will be able
to learn about effective MNC practices for global ER and the role of labor unions. Explore the
fundamental compensation and Performance Management practices on a global scale.
TEACHING
MODULES
HOURS
MODULE 1: Introduction and Overview: Global Market Context, Factors influencing 8
Global Workforce Management-Internal and External, Key perspectives in Global
Workforce Management, Ongoing Challenges in Convergence versus Divergence,
Changes and challenges in the Global Labor Market, Global Workforce Management
Challenges.
MODULE 2: Global HR Planning: Decisions about work demand and labor supply, Job
design for meeting Global Strategy Work Demand-Primary factors affecting global 8
work design, Global Staffing: Key factors affecting global staffing, Situational factors
influencing staffing decisions, Global Recruitment of HR, Global recruitment
methods-Internal& External, Global selection of Human Resources-Selecting
employees for Foreign Assignments-Methods of selecting.
MODULE 3: Global Workforce T&D: Strategies role of T & D in the Global 8
Marketplace-Fundamentals concepts and principals for guiding Global Training and
Development-System Approach, Expatriate Training Consideration, Special Training
Considerations for Female expatriates.
MODULE 4: Managing International Assignments: Expatriate Preparation, Foreign
Assignment and Repatriation, International Assignment considerations for special 8
expatriates, Inpatriates, Different forms of International Assignment.
Recommended Books:
1. Talent Management – Gowri Joshi, Veena Vohra, Cengage Learning, 2018.
2. The Talent Management Hand Book – Lance A. Berger & Dorothy R. Berger, Tata McGraw Hill.
3. Competence at work – Lyle M. Spencer, Signe M. Spencer. John Wiley, 1993.
4. A Handbook of Competency Mapping – Seema Sangi, Response BOOKS, 2004
Course PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
Outcome
CO1 3 - - - - -
CO2 - 2 - - - -
CO3 - 2 - 2 - -
CO4 3 - - - - -
CO 3 2 - 2 - -
Mapping→3-High, 2-Medium, and 1-Low
Course Content & Planning
SEMESTER – IV
: Personal Growth and
Course Name Course Code: MHRBA455A
Interpersonal Effectiveness
No. of Lecture Hours /
: 03 CIE Marks: 50
Week
No. of Tutorial / Practical
: 00 SEE Marks: 50
Hours / Week
Total No. of Lecture +
Tutorial / Practical : 40 SEE Duration: 03 Hrs.
Hours
L: T:P : 3:0:0 CREDITS: 03
COURSE OVERVIEW:
The course speaks about understanding we as individuals and pours light about an individual’s
interpersonal effectiveness. It also gives insights into the concepts of self-awareness and self-esteem.
It speaks about Sigmund Freud’s Ego states- Id, ego, and superego, and through defense mechanism,
it explains how to balance id state and superego and lead a successful life. The course also deals with
personal change and what are the requisites for personal change. It also gives insights on habits of
highly effective people. The course deals with what is creativity and innovation. It tells what
creativity process is and what tools are available for creativity. It also tells the importance of the NLP
program. It helps students to discover the interpersonal orientation through FIRO-B.
COURSE LEARNING OBJECTIVES (CLO):
1. The student will be able to apply and improve workplace effectiveness through various personal growth
and interpersonal effectiveness practices.
2. The student will be able to classify and categorize different personal growth and inter-personal practices
and to be followed in the organization.
3. The student will be able to create and reconstruct Leadership required to manage the Human Resources
in the organization.
4. The student will be able to appraise and judge the practical applicability of various personal growth and
Interpersonal practices to be followed in the Organization.
TEACHING
MODULES HOURS
MODULE 1:
Dynamics of Personal Growth: Self-awareness and self-esteem, life roles, social roles and
organizational roles, role clarity, and role boundaries. Ego states- Id, ego, and superego and 8
defense mechanism. Developing a self-improvement plan.
MODULE 2:
Interpersonal Trust: Openness, confidentiality, blind-spot, and unknown part of the personality.
Self-disclosure, seeking feedback, self-reflection, and practicing new behaviors. Discovering facets 8
of interpersonal trust through Johari Window.
MODULE 3:
Understanding Human Personality and Neuro Functioning: Personality theories, Carl Jung's
theory of personality types and Myers Briggs Type Indicator test (MBTI), Trait theories- Guilford 8
Peogut, PF 16 and Type A and B, Emotional intelligence. Basic functions of mind: Creativity and
innovation. Blocks to creativity. Creativity processes and tools- convergent and divergent thinking.
Six Thinking Hats, Neuro-Linguistic Programming.
MODULE 4:
Attitudes, Beliefs, Values, and their impact on Behavior: Personal change meaning, nature,
and requisites. Social adjustments and habit formation. Locus of control. Habits of personal 8
effectiveness. Seven habits of highly effective people.
MODULE 5:
Interpersonal relations and personal growth: Interpersonal needs for openness, inclusion,
and control. Discovering the interpersonal orientation through FIRO-B. Conflict resolution and
negotiation, time management and honoring the commitments 8
PRACTICAL COMPONENTS:
• Students are expected to conduct an in-depth study of various personality traits & TA and submit a detailed
report.
• Students must undergo psychometric test like MBTI, FIRO-B, Big Five, etc., conduct a SWOT analysis and
prepare a personal growth plan based on the results.
• Ask the individual students to seek multisource feedback about their interpersonal effectiveness from peers,
teachers, and parents; understand and reflect the feedback and prepare a development plan for interpersonal
effectiveness.
• Discuss a Johari Window case in the class to identify how it can help each student to promote his/ her personal
growth. 5. Organize a workshop on MBTI for the students to know their type and to understand the type
dynamics.
RECOMMENDED BOOKS:
1. Organizational Behaviour: Human Behavior at work John W. Newstrom and Keith Davis Tata McGraw Hill
11/e, 2003.
2. Human Relations in organization’s Robert N. Lussier Mc- Graw Hill Education 6/e
3. Development of Management Skills Whetten & Cameron PHI 7/e
4. Competency Mapping Assessment and Growth Naik G. P IIHRM 2010
REFERENCE BOOKS:
1. Understanding OB Udai Pareek Oxford University Press.
2. Theories of Personality Calvin S Hall Wiley India Pvt. Ltd 4/e.
3. Seven habits of highly effective people, Stephen R Covey Pocket Books.
4. Training in interpersonal Skills Stephen Robbins Pearson Education.
PRACTICAL COMPONENTS:
• Interactive lectures and discussions on conflict theory, management strategies, and negotiation
techniques.
• Case studies and real-life scenarios to analyze conflict situations and negotiation dynamics.
• Role plays and simulations to practice conflict resolution and negotiation strategies.
• Analysis of negotiation tactics and strategies through hands-on exercises.
RECOMMENDED BOOKS:
1. Concepts and Skills, Eirene Leela Rout, Nelson Omiko, Prentice India, 2007.
2. Negotiations, Roy J. Lewicki, David M. Saunders, Bruce Barry, 5/e, Mc Graw Hill, 2005, ISBN:
9780072973075.
3. Contemporary Conflict Resolution, Oliver Ramsbotham, Hugh Miall, Tom Woodhouse, 3rd edition,
Polity publishers, ISBN 0745649734, 9780745649733, 2011.
4. Managing conflict and negotiation, B.D. Singh, 1st edition, Excel books, 2008.
5. Conflict Management: Practical guide to develop negotiation strategies, Barbara A Budjac Corvette,
Pearson Prentice Hall, 2006, ISBN: 8174466428, 9788174466426
6. Managing Conflict in Organizations, M. Afzalur Rahim, 4th Edition, Transaction Publishers, 2011,
ISBN 1412844258, 9781412844253
REFERENCE BOOKS:
1. "Negotiation: Processes for Problem Solving" by Roy J. Lewicki, Bruce Barry, and David M.
Saunders
2. "The Handbook of Conflict Resolution: Theory and Practice" edited by Morton Deutsch and Peter
T. Coleman
3. "Managing Conflict Through Communication" by Dudley D. Cahn and Ruth Anna Abigail
COURSE OUTCOMES (COs):
CO1 Developed a strong foundational knowledge of conflict management theories and negotiation
strategies.
CO2 Demonstrated proficiency in employing humor and dialogue as tools for conflict resolution.
CO3 Analyze and strategize negotiations for both distributive and integrative scenarios.
CO4 Assess how the conflict resolution and negotiation abilities, contributing to professional
growth and success.
CO-PO Mapping
PO1 PO2 PO3 PO4 PO5 PO6
CO1 3 - - - - -
CO2 - - 2 - - 2
CO3 - 3 - - - -
CO4 - - - 2 2 -
Avg. 3 3 2 2 2 2
Mapping 3-High, 2-Medium and
Course Content & Planning
SEMESTER – IV
Recommended Books:
• A Handbook of Competency Mapping – Seema Sangi, Response BOOKS,
• 360 degree feedback, competency mapping & assessment centers Sharma, Radha R. Tata Mc
Graw Hill 2003
• Competency based HRM Shermon, Ganesh. Tata Mc Graw Hill 2004
CO – PO
Course
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
Outcome
CO1 3 - - - - -
CO2 - - - - -
CO3 - 2 - 2 - -
CO4 - - - - -
CO 3 2 - 2 - -
Mapping→3-High, 2-Medium, and 1-Low
Course Content & Planning
SEMESTER – IV
Organizational Change
Course Name: Course Code: MHRBA456B
and Development
No. of Lecture Hours / Week: 03 CIE Marks: 50
No. of Tutorial / Practical Hours /
02 SEE Marks: 50
Week:
Total No. of Lecture + Tutorial /
40 SEE Duration: 03 Hrs.
Practical Hours:
L: T:P: 3:0:1 CREDITS: 03
COURSE OVERVIEW:
Organizational Change and Development is that kind of subject which deals with the change management
model and OD interventions during changes in the organizations. This course discusses various factors
influencing change, need for the change, and how to make people ready towards change. It also focuses on OD
practitioners’ role in bringing out the best during changing business situations. This course is very apt in the
present situation and universal because change is a never-ending process.
COURSE LEARNING OBJECTIVES (CLO):
1. Gain knowledge of change management models and organizational development theories that assists in
solving business problems.
2. Understand the important role of an OD consultant in demonstrating ethics, social responsibility, and
value-based leadership.
3. Know the significance of various tools and techniques available to make better decisions during change.
4. Gain knowledge on OD interventions that facilitate a better flow of communication and enhance team spirit
in the organization.
TEACHING
MODULES
HOURS
MODULE 1:
Changing Organizations in Our Complex World : 21st Century Organization, Roots of
Organization Change, Implications of Worldwide Trends for Change Management, Planned 8
Changes and Intended Results, Initiators, Implementers, Facilitators, Recipients, Application of
Lewin’s Model of Change, OD Practitioners.
MODULE 2:
Building and Energizing the Need for Change : Organizations as Systems, Levels and
Characteristics, Models of Organizational Change, Systems Theory and Social Construction 8
Approaches, Seek Out and Make Sense of Internal - External Data, Factors That Block People from
Recognizing the Need for Change
MODULE 3:
Measuring Change: Designing Effective Control Systems : Control Processes to Facilitate
Change, Selecting and Deploying Measures, Measures that Lead to Challenging but Achievable
Goals, Accurate Data, Control Systems, and Change Management, Controls Early Stages of the 8
Change Project, Measurement Tools to use in Change Process, Strategy Maps, The Balanced
Scorecard, Risk Exposure Calculator, Data Gathering, Diagnosis, and Feedback.
MODULE 4:
Models of Change : Kurt Lewin’s Three-step Model (1950–1952), Six-box Model of Marvin 8
Weisbord, The McKinsey 7-S Model, Huse’s Model of Planned organizational Change,, David
Nadler and Michael Tushman Model, Porras and Silvers Model (1991), The Burke–Litwin Causal
Model, John Kotter’s Eight-step Theory.
MODULE 5:
Organizational Development : Historical Perceptive
Foundation of Organization Development, OD in India, OD Activities, Values, Beliefs and
Assumptions of OD, Laboratory Training and T-groups Action Research and Survey Feedback,
Employee Involvement, Organizational Culture, Reengineering Organizational Learning, 8
Organization Development Practitioner and the Consulting Process
Changing Workforce Demographics, Changing Nature of Work, Consulting Relationship and Types
of Consulting, Consulting Model, OD Practitioners, The OD Consulting Process and Action
Research.
PRACTICAL COMPONENTS:
• A visit to Organization and interact with OD and Change Manager and list out the roles played by OD/C
manager.
• Meet and Interact with OD and Change Manager and ask- 10 questions related to Change and Development
issues
• Meet OD and Change Manager and list out various OC/D Intervention practiced and how they impact the
Organizational Growth.
• Visit the Organization and Interact with Employees in the Organization and discuss Culture Impact on the
Change process and how it can be managed.
RECOMMENDED BOOKS:
1. Change Management and Organizational Development-Ratan Raina- Sage Texts-2018.
2. Organizational Change-An Action-Oriented Tool Kit- Gene Deszca, Cynthia Ingols, Tupper F. Cawsey, SAGE
Publications Inc- 2019.
3. Organization Development: The Process of Leading Organizational Change-Donald L. Anderson- Sage
Publication India Pvt Ltd- 2/e- 2012.
REFERENCE BOOKS:
1. Organization Development- Donald L. Anderson- Sage South Asia-2013.
2. Toolkit for Organisational Change- T. F. Cawsey, Gene Deszca- Sage Text-2007.
3. Organisation Development and Organisational Change- Donald L. Anderson and Tupper F. Cawsey- Sage
Publication- 1/e 2014.
COURSE OUTCOMES (COs):
CO1 Explain the change management models and organizational development theories in solving business
problems.
CO2 Demonstrate ethics, social responsibility, and value-based leadership essential for an OD consultant.
CO3 Analyze data of organization obtained from various tools and techniques to make better decisions during
change.
CO4 Recommend suitable OD interventions that facilitate a better flow of communication and enhance team
spirit in the organization.
CO-PO Matrix
PO1 PO2 PO3 PO4 PO5 PO6
CO1 3 - - - - -
CO2 - - 2 - - 2
CO3 - 3 - - - -
CO4 - - - 2 2 -
C0 3 3 2 2 2 2
Mapping 3-High, 2-Medium and 1-Low
Course Content and Planning
SEMESTER – IV
Global Financial
Course Name Course Code: MFMBA413
Management
Number of Lecture Hours /
: 02 CIE Marks: 50
Week
Number of Tutorial /
: 02 SEE Marks: 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration: 03 Hrs
Tutorial/Practical Hours
L: T:P : 2:0:2 CREDITS: 03
COURSE OVERVIEW: This course focuses on the theoretical and practical knowledge required for the
management of financial and investment functions of multinational corporations. Students will discover how
the international capital markets, foreign exchange markets, and the derivatives market can be used to manage
transaction and operating risks facing the multinational firm. The general emphasis is on the identification and
management of opportunities and risk relating to international investments, exchange rate fluctuations,
international financial markets and government policy changes.
COURSE LEARNING OBJECTIVES (CLO):
• To understand the International Financial Environment and the Foreign Exchange market.
• To learn hedging and Forex risk management.
• To learn the Firm’s Exposure to risk in international environment and various theories associated with it.
• Understand the various stages of expansion overseas that multinational corporations utilize in order to
benefit from globalization.
• Describe the international monetary system and the foreign exchange markets.
• Examine the Balance of Payments (BOP) data and determine its implications for international competition.
• Identify the basic philosophies that govern corporate behavior throughout the world.
• Forecast exchange rates based on the parity conditions that should apply between spot rates, forward rates,
inflation rates, and interest rates.
• Evaluate portfolios and apply the capital asset pricing model and other multifactor Models in financial
decision making.
• Apply the relevant models and skills in Prediction of corporate failure.
• Apply derivatives in financial risk management and apply international finance concepts.
• Evaluate mergers and acquisitions.
• Undertake corporate restructuring and re-organization and apply valuation techniques in real estate finance.
TEACHING
MODULES
HOURS
MODULE 1: International Financial Environment: An overview of IFM- Importance, rewards and
risk of international finance- Goals of MNC- Balance of Payments (BoP)- Fundamentals of BoP-
Accounting components of BoP- Equilibrium and Disequilibrium. International Monetary System: 6
Evolution-Gold Standard- Bretton Woods system- flexible exchange rate regime- recent developments
in exchange rate arrangements-recent changes and challenges in IFM- the Economic and Monetary
Union (EMU). (Only Theory)
MODULE 2: Foreign Exchange Market: Characteristics, Functions and Structure of Forex Markets-
Foreign exchange market participants- Types of transactions and Settlements Dates-Exchange rate
quotations Determination of Exchange rates in Spot markets- Exchange rates determinations in 8
Forward markets- Exchange rate behavior-Cross Rates, Bid, Ask, Spread. Overview of international
money markets (Theory and Problems).
MODULE 3: Foreign exchange risk Management: Hedging against foreign exchange exposure
– Forward, futures and options- Currency Swaps (two way swaps only)-Interest Rate
Swap(Theory and Problems).
International Financial Markets and Instruments: Foreign Portfolio Investment. International 10
Bond and Equity market. International Money Markets, International Banking services –
Correspondent Bank, Representative offices, Foreign Branches, affiliate market. Forward Rate
Agreements. (Only Theory)
MODULE 4: International Parity Relationships and Forecasting Foreign Exchange rate: Measuring
exchange rate movements Exchange rate equilibrium. Interest Rate Parity, Purchasing Power Parity 8
and International Fisher effects, Arbitrage, Types of Arbitrages (Theory and Problems).
MODULE 5: Foreign Exchange exposure: Management of Transaction, Translation, economics,
8
political and interest rate exposure. (Theory and Problems).
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Modules 1- 5 SEE- 40% Theory and 60% Problems
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
Visit the foreign exchange department of a bank, study the operations and submit a report.
• Track and analyze the rupee exchange value against Dollar and Euro in spot and forward markets for one
week and record the observations
RECOMMENDED BOOKS:
1. International Corporate Finance, Jeff Madura, Cengage Learning- 6/e, 2011
2. International Finance Management, Eun and Resnick, Tata McGraw Hill- 4/e
REFERENCE BOOKS:
• International Financial Management, Apte P. G, Tata McGraw Hill- 6/e, 2011
• International Financial Management, MadhuVij, Excel Books- 2010
• International Financial Management, Thummuluri Siddaiah, Pearson India- 1/e, 2009
Recommended Books:
GST and Customs Law (University Edition), K.M Bansal, Taxmann’s, Latest Edition.
Indirect Taxes Law and practices, V S Datey, Taxmann’s, Latest Edition
Reference Books: Goods and Services Tax (GST) in India, B. Viswanathan, UBS Publishers, Latest
Edition.
Indirect Taxation, Raj K Agrawal and Shivangi Agrawal, Bharat Law House Pvt. Ltd, Latest Edition
COURSE OUTCOMES (COs):
Discuss the concept of GST and identify the different types of Taxes, included and excluded and reason for
CO1 implementing.
CO2 Apply their knowledge to navigate the GST registration process for various types of businesses
Analyze various supply situations, classify them correctly, and calculate the GST liability based on the type of
CO3 supply
CO4 Critically evaluate the implications of GST and customs regulations on cross-border transactions.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3
CO2 3 3
CO3 3
CO4 3
AVG 3 3 3 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content and Planning
SEMESTER – IV
MFMBA4
Course Name Financial Derivatives Course Code:
55A
Number of Lecture Hours /
: 02 CIE Marks: 50
Week
Number of Tutorial /
: 02 SEE Marks: 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration: 03 Hrs
Tutorial/Practical Hours
L: T:P : 2:0:2 CREDITS: 03
COURSE OVERVIEW: This course offers familiarity on derivatives instruments, such as forwards, futures,
options and swap; and how it is used to achieve various hedging and speculating objectives. In this course
students will study applications of derivative-pricing techniques and how the derivative instruments, used as
investment tools, as it allows one to tailor the amount and kind of risk one takes, be it risk associated with
changes in interest rates, exchange rates, stock prices, commodity prices, inflation, etc. The course provides the
insight on how institutions as well as investors to hedge (reduce) unwanted risks or to take on additional risk
motivated by views regarding future market movements.
COURSE LEARNING OBJECTIVES (CLO):
To understand various concepts and terminologies used in various financial derivatives.
To apply various financial derivatives in hedging risk and analyze it.
To understand various financial derivatives such as forwards, futures, options, financial swaps, and credit
derivatives for managing the risk.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Derivatives, types of derivatives, uses of derivatives, derivative market
players, factors causing growth of derivatives, functions of derivatives, derivatives in India. (Theory 6
Only).
MODULE 2: Futures and Forwards: types of futures/forwards-Futures vs Forwards-Mechanics of
buying and selling futures/forwards-Hedging through futures/forwards Marking-to-market process-
10
valuation of futures/forwards using cost of carry model-Arbitrage process-Interest Rate Futures and
options. (Numerical problems on MTM and valuation of futures/forwards). (Theory and Problems).
MODULE 3: Option Contracts: types of option contracts-Options vs futures/forwards, trading
mechanism of options contract, Option pricing-factors affecting option pricing, Valuation of option
10
contracts using Black Scholes model and Binomial Model-Put-call parity theory-Option Greeks.
(Numerical problems on all aspects). (Theory and Problems).
MODULE 4: Financial Swaps: advantages of financial swaps-Types of financial swaps (Interest rate
swap, currency swap, equity swap and commodity swap)-Mechanics of interest rate swaps– Triangular
8
swap (Numerical problems only on interest rate swap including triangular swap) Commodity Derivative
Market: Commodity derivative exchanges (with commodities traded) in India
MODULE 5: Credit Derivatives and VaR: Types of credit derivatives, Sub-Prime Crisis-2007- Types
of Interest Rates-Zero Rate-Forward Rate-Value-at-Risk-Meaning, VaR Models-Stress testing, and back 6
testing. (Numerical problems only on VaR). (Theory and Problems).
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Modules 1-5. SEE-60%Problems and 40%Theory.
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Students can visit a financial institution dealing in derivatives and study the products offered by them.
• Students should individually select various futures or options and watch the behavior of these futures and
options on a day to day for 15 days to see how futures and options might help mitigate the risks of
investors.
• Practicing Moneybhai online virtual trading game from moneycontrol.com
Recommended Books:
1. Fundamentals of financial derivatives, N.R. Parasuraman, Wiley India Pvt. Limited
2. Introduction to Derivatives and Risk Management, Don M. Chance/Robert Brooks, 10/e, Cengage learning
Pvt Ltd.
Reference Books:
1. Derivatives and Risk Management, Rajiv Srivastava, Oxford University Press, 2/e.
2. Options and Futures- Vohra and Bagri, 2/e, TMH 3. Derivatives, Principles and Practice, Sundaramand Das,
Mc Graw Hill, 2017
Note: The above links and study materials are suggestive in nature, they may be used with due regards to copy
rights, patenting and other IPR rules.
COURSE OUTCOMES (COs):
CO1 Understand the goals and strategies of business units.
CO2 Determine standard costing, variance analysis and cost control in Business decision making
CO3 Applications of cost accounting and control systems in Corporate
Critically evaluate all traditional and non-traditional costing methods such as absorption
CO4
costing; marginal costing and activity-based costing.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3
CO2 3
CO3 3
CO4 3
AVG 3 3 3 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content and Planning
SEMESTER – IV
Fundamental of MFMBA4
Course Name Course Code:
Financial Analytics 56A
Number of Lecture Hours /
: 02 CIE Marks: 50
Week
Number of Tutorial /
: 02 SEE Marks: 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration: 03 Hrs
Tutorial/Practical Hours
L: T:P : 2:0:2 CREDITS: 03
COURSE OVERVIEW: This is an introductory course in Financial Analytics with an objective of
understanding and diagnosing the information contained in financial statement with a view to judge the
profitability and financial soundness of the firm, and to make forecast about prospects of the firm. And it helps
to the student to answer all business questions through Financial Analytics leads to forecast the future of
business trend.
COURSE LEARNING OBJECTIVES (CLO):
1. Describe the foundations of analytics and how it is becoming a competitive strategy for many organizations.
2. Analyze the importance of analytics in decision making and problem solving.
3. Determine the different types of analytical models such as descriptive analytics, predictive analytics, and
prescriptive analytics.
4. Illustrate tools and techniques used in financial analytics.
TEACHING
MODULES
HOURS
MODULE 1: Business Intelligence (BI) Business Intelligence - Definitions - Evolution of Business
Intelligence and Role of DSS, EIS, MIS and Digital dash boards-Difference between ERP and Business
8
Intelligence-need for BI-BI for past, Present and Future. Business Intelligence Applications-technology
solutions and business solutions-Business Intelligence Roles and Responsibilities.
MODULE 2: Essentials of Business Analytics Introduction: Decision Making- Business Analytics
Definition-Business Analytics meaning - categorization of Analytical methods and models: Descriptive
-Predictive -Prescriptive–Big data- Business Analytics in practice: Financial, Human Resource, 8
Marketing, Health care, Supply chain Analytics. Analytics for government and Nonprofits, sports and
web Analytics.
MODULE 3: Business Analytics for Managers and Business analytics model: Overview of
Business-driven environment and technically oriented environment-types of Reporting and 8
Analytical process-case study.
MODULE 4: Financial Analytics: Introduction, Meaning-Importance of Financial Analytics uses
Features-Documents used in Financial Analytics: Balance Sheet, Income Statement, Cash flow
statement-Elements of Financial Health: Liquidity, Leverage, Profitability
8
Recommended Books:
1. Mergers Acquisitions and Corporate Restructuring - Strategies and Practices, Rabi Narayan Kar and
Minakshi, Taxmann’s, 3/e, 2017
2. Mergers and Acquisitions, Sheeba Kapil and Kanwal N. Kapil, Wiley, 2/e, 2017
Reference Books
1. Mergers, Acquisitions and Takeovers, H.R. Machiraju, New Age International Publishers, 1/e, 2010
2. Mergers - Issues, Implications, and Case Law in Corporate Restructuring, Ramanujam S, Tata McGraw Hill
Publishing House, 2000
3. Takeovers, Restructuring and Corporate Governance, Weston, Mitchell and Mulherin, Pearson Education,
4/e, 2003.
MODULE 3: Decision tree and generic algorithms: Basic decision tree algorithm, information 08
gain, hypothesis space, inductive bias, issues in decision tree learning, determining the correct
and final tree size, purning. Genetic Algorithms: Motivation, Genetic Algorithms: Representing
Hypotheses, Genetic Operator, Fitness Function and Selection, An Illustrative Example,
Hypothesis Space Search, Genetic Programming, Models of Evolution and Learning: Lamarkian
Evolution, Baldwin Effect, Parallelizing Genetic Algorithms.
MODULE 4: Ensemble and probabilistic learning: Model Combination Schemes, Voting, 07
Error-Correcting Output Codes, Bagging: Random Forest Trees, Boosting: Adaboost, Stacking.
Gaussian mixture models - The Expectation-Maximization (EM) Algorithm, Information
Criteria, Nearest neighbour methods - Nearest Neighbour Smoothing, Efficient Distance
Computations: the KD-Tree, Distance Measures
MODULE 5: Reinforcement Learning and Evaluating Hypotheses: Learning Task, Q 10
Learning, Non deterministic Rewards and actions, temporal-difference learning, Relationship to
Dynamic Programming, Active reinforcement learning, Generalization in reinforcement
learning. Motivation, Basics of Sampling Theory: Error Estimation and Estimating Binomial
Proportions, The Binomial Distribution, Estimators, Bias, and Variance.
Introduction to Virtual Reality and Virtual Environment: Computer and Real time computer
graphics, Flight Simulation, Virtual environment requirement, benefits of virtual reality .
Augmented Reality: Taxonomy, technology and features of augmented reality, difference
between AR and VR, Challenges with AR, AR systems and functionality, Augmented reality
methods, visualization techniques for augmented reality, enhancing interactivity in AR
environments, evaluating AR systems.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Practice on visualisation of data tools and understand the machine interaction
• Analyse the Google map for traffic congestion in a big city if IOT is implemented
• Learn simple algorithms and solve business problems using decision tree and simulations
Recommended Books:
1. Tom M. Mitchell, “Machine Learning”, McGraw-Hill, 2010.
2. Bishop, Christopher. Neural Networks for Pattern Recognition. New York, NY: Oxford University
Press, 1995
3. Ethem Alpaydin, (2004) “Introduction to Machine Learning (Adaptive Computation and Machine
Learning)”, The MIT Press
4. T.astie, R. Tibshirani, J. H. Friedman, “The Elements of Statistical Learning”, Springer(2nd Ed.), 2009
Web links and Video Lectures (e-Resources):
• https://r.search.yahoo.com/_ylt=AwrKEtVjfPdijgcUVXy7HAx.;_ylu=Y29sbwNzZzMEcG9zAzEEdnRpZA
MEc2VjA3Ny/RV=2/RE=1660415204/RO=10/RU=https%3a%2f%2fwww.globalsqa.com%2ffree-machine-
learning-
• https://r.search.yahoo.com/_ylt=AwrKEtVjfPdijgcUV3y7HAx.;_ylu=Y29sbwNzZzMEcG9zAzIEdnRpZAM
Ec2VjA3Ny/RV=2/RE=1660415204/RO=10/RU=https%3a%2f%2fai.stanford.edu%2f~nilsson%2fMLBOOK.
pdf/RK=2/RS=KWhp7r2qOpmAwpK8yjApfSnMirE-
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 1 - - - 2 -
CO2 - 2 2 - - -
CO3 - - - 3 - -
CO4 - 2 - 2 - 2
AVG 1 2 2 2.5 2 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Big Data
Course Name Course Code : MBABA455A
Number of Lecture Hours /
: 02 CIE Marks : 50
Week
Number of Tutorial /
: 02 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 2:0:2 CREDITS : 03
COURSE OVERVIEW: Big data is larger, more complex data sets, especially from new data sources. These
data sets are so voluminous that traditional data processing software just can't manage them. But these
massive volumes of data can be used to address business problems you wouldn't have been able to tackle
before. The course focuses on Introduction to big data, Hadoop, distribution file system, map reduce,
Hadoop ecosystem, NoSQL , Searching and Indexing Big Data and data analysis with R.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 1 - - - 2 -
CO2 - 2 2 3 - -
CO3 - - - 2 - -
CO4 - 2 - - - 2
AVG 1 2 2 2.5 2 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Supply chain Analytics MBABA455B
Course Name Course Code :
Number of Lecture Hours /
: 03 CIE Marks : 50
Week
Number of Tutorial /
:0 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 3:0:0 CREDITS : 03
COURSE OVERVIEW: Supply chain analytics can identify known risks and help to predict future risks by
spotting patterns and trends throughout the supply chain. By analyzing customer data, supply chain
analytics can help a business better predict future demand. The course content focuses on overview of
logistics and supply chain, optimization methods, location and warehousing methods, operational
decisions in warehousing, traveling salesman algorithms.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - 2 - - -
CO4 - - - 3 - 2
AVG 3 3 2 3 - 2
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Course Name Financial Analytics Course Code : MBABA456A
Number of Lecture Hours /
: 02 CIE Marks : 50
Week
Number of Tutorial /
: 02 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 2:0:2 CREDITS : 03
COURSE OVERVIEW: Financial analytics analyzes an organization's specific financial processes,
functions, and data. It is used for investing, forecasting, strategic financial goal setting, and other financial
decision-making to increase profitability. Financial analytics may also apply to individuals. The course
content focuses on essentials of financial analytics, statistical concepts, time series, multivariate time-
series analysis and regression analysis of financial practices.
COURSE LEARNING OBJECTIVES (CLO) :
• To understand the basic concepts of Data analytics
• To Gain an insight into the decision making under uncertainty circumstances based on results
• To apply the statistical tools in financial analytics for solving business problems
• To equip students with necessary analytical skills using excel and SPSS software
TEACHING
MODULES
HOURS
MODULE 1: Essentials of Financial Analytics: Introduction to Business Analytics: Meaning,
Business Analytics in Decision Making; Categorization of Analytical methods and models: Descriptive -
Predictive - Prescriptive–Big data; Financial Analytics; Importance -uses-Features; Nature of data in 08
finance and sources of data
MODULE 2: Statistical concepts: Probability, Discrete and Continuous probability distribution,
Decision making under uncertainty, Confidence Interval, Hypothesis testing. 07
MODULE 3: Time – Series: Stochastic Process, Components of time series data - Trend Analysis,
Seasonality and cyclical behaviour; Concept of Stationary process; Smoothing Methods- Moving
Average, Weighted Moving Average, Exponential smoothing methods – Single exponential, Double 07
exponential; Forecasting Model ARIMA (Using MS Excel)
MODULE 4: Multivariate time-series analysis-Building long-term relationship between variables,
choosing the model based on stationarity of the data. Vector Auto Regression (VAR) – Form, estimation 08
and interpretation of result.
MODULE 5: Regression Analysis: Regression v/s Causation, Simple linear regression, Least Squares
Method, Using Regression equation for estimation, Multiple Regression Model, Regression analysis
using MS Excel; 10
Computer lab: Introduction to Jamovi. Real-time Practical Assessment in the Computer lab, Advanced
Excel.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• To collect secondary data from stock market, do the fundamental and technical analysis for decision to
buy or not to buy stocks/shares
• Download the open software of python and R software and practice the data analytics and make
financial projections
• Get trained outside to earn data analytics certification on econometric models
Recommended Books:
1. Basic Econometrics Damodar N Gujarati, Dawn Porter, Sangeetha Gunashekar McGraw Hill Education 5th, 2017
2. Financial Econometrics Oliver Linton Cambridge University Press, 1st, 2019
3. Introductory Econometrics for Finance Chris Brooks Cambridge University Press 4th, 2019.
4. Spreadsheet skills for Finance Professionals Pitabas Mohanty Taxmann’s 2nd, 2020.
Web links and Video Lectures (e-Resources):
• https://r.search.yahoo.com/_ylt=AwrPpk6rQ_diy2YTchK7HAx.;_ylu=Y29sbwNzZzMEcG9zAzYEdnRpZAMEc2VjA
3Ny/RV=2/RE=1660400683/RO=10/RU=https%3a%2f%2fcorporatefinanceinstitute.com%2fresources%2febooks%2fan
alyst-trifecta-ebookpdf%2f/RK=2/RS=GU5U05axvSbcRt9TbAEysqyOD5Y-
• https://www.pdfdrive.com/financial-statement-analysis-books.html
• https://r.search.yahoo.com/_ylt=AwrPpHyqR_diEp8TTQK7HAx.;_ylu=Y29sbwNzZzMEcG9zAzMEdnRpZAMEc2Vj
A3Ny/RV=2/RE=1660401706/RO=10/RU=https%3a%2f%2fcorporatefinanceinstitute.com%2fresources%2febooks%2f
analyst-trifecta-ebookpdf%2f/RK=2/RS=9WRyngvp15QjtBSAgeNzY6oWzPo-
Note: The aforesaid links and study material are suggestive in nature, they may be used with due regards to copyrights,
patenting and other IPR rules.
CO – PO Matrix
Course PO1 PO2 PO3 PO4 PO5 PO6
Outcome
CO1 1 - - - 2 3
CO2 - 2 2 - - -
CO3 - - - 3 - -
CO4 - 2 - 2 - -
AVG 1 2 2 2.5 2 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Advanced Business
Course Name Course Code : MBABA456B
Decisions Using Analytics
Number of Lecture Hours /
: 02 CIE Marks : 50
Week
Number of Tutorial /
: 02 SEE Marks : 50
Practical Hours / Week
Total Number of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial/Practical Hours
L:T:P : 2:0:2 CREDITS : 03
COURSE OVERVIEW:
The objective of this course is to give advanced understanding and practical knowhow of business analytics in
implementing analytical projects across various management domains of organizations from a managerial
perspective.
COURSE LEARNING OBJECTIVES (CLO) :
• To provide understanding of unsupervised learning in market segmentation, market structure analysis and
industry analysis across business domains.
• To provide understanding of affinity analysis in purchase decisions, investment decisions, product
recommendations and other areas in business organizations.
• To provide indepth understanding of implementing advanced regression-based models in practical situations
across all business domains within business organizations.
• To provide indepth understanding of implementing advanced classification-based models in practical situations
across all business domains within business organizations.
TEACHING
MODULES
HOURS
MODULE 1: Introduction to Clustering, Application, Distance measures:Numerical data,
categorical data and mixed data; Hierarchical Clustering: Steps involved, Linkages, Dendograms,
08
Validating Clusters, Limitations; Non-Hierarchical Clustering: K-Means Clustering, steps involved,
Dendogram, Elbow Curve Method, Creating Clusters and interpreting clusters.
MODULE 2: Introduction to Affinitiy Analysis, Association Rules in transactions, Generating
Candidate rules, Introduction to apriori algorithm, Rules: Support and Confidence, Lift Ratio, Rule
selection, Interpretation and statistical significnace of rules, Pros and Cons; affinity analysis in 07
Marketing, Finance and HR; Recommender systems and Market Basket Analysis; Colloborative
Filtering: User Based Similarity, item Based Similarity
MODULE 3: Introduction to advanced regression models: Concepts and Definition-Gradient
Descent: Implementation and finding optimal bias and weights; Building machine learning
07
models, Bias-variance Trade-off, K-fold Cross Validation, Applying regularization: Ridge,
LASSO and Elastic Net Regression
MODULE 4: Introduction to advanced classification models: Concepts and Definition-Dealing
with Imbalanced 100 Datasets, Logistic and KNN Algorithm: Grid Search to find optimal
08
parameters, Ensemble Methods, Random Forest: Building Random Forest Model, Grid Search,
ROC curve, Boosing: AdaBoost and Gradient Boosting
MODULE 5: Neural Networks: Introduction, Concept and Structure, Fitting a Network to Data,
Advantages and Weaknesses of Neural Networks. 10
Cases to be discussed from every unit using Kaggle and github datasets and cases.
Case Study: Compulsory question for 20 Marks. Review and recap of case studies
discussed from Module 1 to Module 5
Activity Based Learning (Assessed through OAT for CIE only):
Practical components:
• Introduction to SAS JMP, R and Python: Framework for analysing unsupervised algorithms for business
cases, Data Preparation and Data Preprocessing; Clustering in Business decisions: Implementing
Hierarchical and Non-Hierarchical clustering before analytical model building on business cases; Affinity
analysis: Discovering association rules on practical transactional databases from domains of marketing,
finance and HR; Applying regularization in case of regression models using Ridge, LASSO and Elastic Net
Regression; Applying Ensemble Methods, Random Forest methods; Applying neural networks and its
relevance in Business.
• Preparing a report based on any live business case using any appropriate method.
Recommended Books:
1. Data Mining for Business Analytics: Concepts, Techniques and Applications in Python, Galit Shmueli,
Peter C.Bruce, Peter Gedeck, Nitin R. Patel, Wiley 2019
2. Machine Learning using Python, 1st Edition, Manaranjan Pradhan and U Dinesh Kumar, Wiley, 2019
Reference Books:
1. Data Mining for Business Analytics: Concepts, Techniques and Applications in R, Galit Shmueli, Peter C.
Bruce, Peter Gedeck, Nitin R. Patel, Wiley, 2019
2. Data Mining for Business Analytics: Concepts, Techniques, and Applications with JMP PRO, Peter C.
Bruce, Galit Shmueli, Nitin R. Patel, Wiley, 2016
CO – PO Mapping
PO1 PO 2 PO3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - - - - - 3
CO4 - - - - 3 -
Avg. 3 3 - - 3 3
Mapping: 3- High, 2- Medium and 1 –Low
Course Content & Planning
SEMESTER – IV
Course: Project Procurement Management Code: MPMBA414
No. of Lecture Hours / Week : 03 CIE Marks : 50
No. of Tutorial / Practical
: 02 SEE Marks : 50
Hours / Week
Total No. of Lecture +
: 40 SEE Duration : 03 Hrs
Tutorial / Practical Hours
L:T:P :3 CREDITS : 03
COURSE OVERVIEW
This course presents fundamental concepts and techniques for project acquisition and
procurement. Students are introduced to the PMBOK Guide procurement process and expected
to develop an in-depth understanding of project evaluation, planning, financing, and
contracting, negotiation, and procurement execution. It also covers the necessity of acquiring
and managing resources on a project to ensure its success. Students will learn the process of
acquiring external resources through suppliers and the legal requirements associated with
contracts, and study the best practices regarding contract management and purchasing within
a project management environment.
COURSE LEARNING OBJECTIVES (CLO) :
1. Understand the core principles of project procurement management, consistent with the
PMBOK Guide.
2. Provide the knowledge on procurement environment, techniques, and procurement
planning strategy.
3. Understand the techniques for successfully delivering projects and legal aspects of project.
4. Learn the collaborative procurement practices and enhancing procurement efficiency.
TEACHIN
MODULES G HOURS
MODULE 1:
Procurement management & categories: Definition of project procurement
management, Procurement delegation authority, project procurement process. 8
Planning procurement into generic category. Understanding the anatomy of project
procured. PMBOK’s guidelines for procurement.
MODULE 2 :
Procurement Basics: Characteristics of project considered. Focal point of
procurements, procurement environment, procurement management techniques, 8
integrated procurement management. Project procurement and project
management. Procurement & the E-world.
MODULE 3:
The project procurement plan: Define project scope, Make or buy analysis,
Matching & Locating potential sellers, full funding. Scope definition. Procurement 8
systems: Definition & characteristics, public & private procurement systems.
Procurement lifecycle.
MODULE 4:
8
Legal aspects of project procurement: Legal rights and responsibilities of project
procurement, contract negotiations, project procurement closeout, preparation of
prime specifications, preparation of conditions of contract.
MODULE 5:
Procurement and Best Business Practices, Sourcing Management, Supplier Selection
Criteria, Contract Formation and Administration for Optimum Supplier Performance,
The Procurement Function's Internal Relationships, Supplier Relationship 8
Management (SRM), Close procurement: Preparation for evaluation, award of the
contract, formation of the contract document, debriefing of successful offer on re-
procurement.
PRACTICAL COMPONENTS :
• Analyze the importance of procurement in the project management process.
• Discuss whether procurement can or should be eliminated or replaced by alternate
organizational activities.
• Discuss what unintended consequences occur in the project management process when
procurement is poorly executed.
RECOMMENDED BOOKS :
1. Quentis w Fleming, “Project Procurement management”. Contracting, sub-contracting,
and teaming. FMC Publishers, 1st edition (October 2003), ISBN -13:978-0974391205,
ISBN-10 : 0974391204
2. Attila Kovacs, “Enhancing procurement practices.” Springer science + business media Ltd,
2004 edition, ISBN 978-1-4613-4731-6
3. Stephen Guth, (2009), “Project procurement mgmt.: A guide to structured procurements.”
4. Fred Sollish MS, John Semanik , The Procurement and Supply Manager's Desk Reference,
Second Edition, , John Wiley & Sons, Inc. ISBN:9781118130094
REFERENCE BOOKS:
1. The PMBOK® Guide – Sixth Edition
CO1 Explain the core principles of project procurement management, consistent with the
PMBOK Guide in a project environment
CO2 Assess the techniques for successfully delivering projects and knowledge of legal aspects
of project procurement.
CO3 Analyze the procurement environment, techniques, for developing effective
procurement planning strategy.
CO4 Apply the collaborative procurement practices to procure resources, source selection
and contract awarding within a project’s scope to enhance the efficiency.
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 2 - - - -
CO3 - - 3 - - -
CO4 - - - - 2 -
Avg. 3 2 3 - 2 -
CO2 Apply the agile project management concepts with an emphasis on enhancing the
efficiency.
CO3 Analyze working in agile, Implementation, and scaling agile in organization.
CO4 Assess the Agile in enterprise framework implementation.
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 2 - - - -
CO3 - - 3 - - -
CO4 - - - - 2 -
CO 3 2 3 - 2 -
CO4 Assess the project motions and provide a lean framework to support Business
Operations
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 3 - - - -
CO2 - - - 3 - -
CO3 - 3 - - 2 -
CO4 - 3 - - - -
Avg. 3 3 - 3 2 -
Mapping: - 3-High, 2-Medium and 1-Low
Course Content & Planning
SEMESTER – IV
Course Name : Project Risk Management Course Code: MPMBA456A
CO2 Apply the mechanism of insurance contract, legal aspects of insurance contract,
functions, and structures.
CO3 Analyze the techniques of business risks and individual risks.
CO4 Assess the knowledge of analysis and management of insurance risks in the projects
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - 3 - - - -
CO3 - 3 - - - -
CO4 3 - - - - -
Avg. 3 3 - - - -
Mapping: - 3-High, 2-Medium and 1-Low
Course Content & Planning
SEMESTER – IV
Course: Managing Public Sector Projects Course Code: MPMBA456B
CO2 Examine the dimensions of financial, legal, and technical requirement of the project
firm.
CO3 Identify the essentials, provisions, and structure of different types of public sector
projects.
CO4 Evaluate the operational stages of public sector projects.
CO – PO Mapping
PO 1 PO 2 PO 3 PO 4 PO 5 PO 6
CO1 3 - - - - -
CO2 - - - - 2 -
CO3 - 3 - - - -
CO4 - - - 3 - -
Avg. 3 3 - 3 2 -
Mapping: - 3-High, 2-Medium and 1-Low