En37foemerr 1

LP7500 / 7600 / 7700 / 7900
3 Troubleshooting Manual
This manual explains the countermeasures to be taken when an error or attention
message appears.
1. Error and Attention messages

2. Corrective actions for Attention
messages
3. Corrective actions for Error messages
4. Detailed explanation
5. Quick Reference
English Ver. 2
This page is intentionally blank.
Preface
We greatly appreciate your purchase of this product.
Before using this product, read the manual carefully, and make sure that you understand the procedures described.
The manuals of this product are divided into separate volumes depending on the purpose.
See the Starting Guide for information such as the kinds of manuals, their contents, and
explanation of warning labels.
See the Starting Guide to find how to use the manuals.
[Issued in July, 2007]
! It is prohibited to copy or reproduce this manual.

! The manual is subject to change without notice.
! Illustrations in the manual may vary depending on the model or manufacturing lot.
! If should you find any unclear points or errors, or should you have any comments for the manual, please contact your place
of purchase.
! If there is a missing page or incorrect pagination in this manual, please contact your place of purchase to receive a
replacement.
Description of warnings (signal words)
• Signal words identify the level of injuries that can potentially occur.
• The signal words used in this manual and found on labels, DANGER, WARNING and CAUTION, are assigned
according to the level of potential risk.
• Warning labels are located at or near the part of the system that poses the indicated danger. Ignoring a warning may
cause death or serious injury, or system malfunction. Be sure to follow the indications in the manuals and on the warning
labels.
• The warnings include a signal word, the type and extent of the danger, and information on avoiding the danger.
• Carefully read and understand the warnings included in this manual and on the warning labels before operating the
system.
This indicates situations that if not immediately avoided could result in serious injury or death.
This indicates situations that if not avoided could result in serious injury or death.
This indicates situations that if not avoided could result in non-life threatening injury. It is also used to indicate situations
which may cause damage to physical property.
Example of warning label
Warning (signal word)
Symbol (warning indication)
Warning text (warning

indication)
SIGNALWORD
ii
TABLE OF CONTENTS
Preface
Description of warnings (signal words) ...................................................................................................ii
1. Error and Attention messages

1.1 If the Error/Attention display is shown............................................................................. 1 - 2
1.1.1 Error/Attention numbers................................................................................................................ 1 - 2
1.1.2 If two or more Error/Attention messages are shown at the same time.......................................... 1 - 2
2. Corrective actions for Attention messages

Processor........................................................................................................................ 2 - 2
505 Remove the prints from the Print Sorter Unit. ........................................................................................ 2 - 2
506 Close the Dryer Cover. ............................................................................................................................ 2 - 2
507 Close the Processor Top Cover. .............................................................................................................. 2 - 3
510 Attach the Print Conveyor Unit. .............................................................................................................. 2 - 3
515 Set the Rack Stopper. .............................................................................................................................. 2 - 3
520 Sensors may be dirty. .............................................................................................................................. 2 - 4
521 Remove the prints on the print receiving tray (large). ............................................................................. 2 - 5
Processor........................................................................................................................ 2 - 6
902 Install the replenisher cartridge. .............................................................................................................. 2 - 6
903 Close the replenisher section door. .......................................................................................................... 2 - 6
905 Install the new replenisher cartridge. ....................................................................................................... 2 - 6
906 It is ready to replace the replenisher cartridge. ........................................................................................ 2 - 7
907 Collect the waste solution. ....................................................................................................................... 2 - 7
908 Open operation was not completed correctly. Replenishment solution preparation will resume. ........ 2 - 8
909 Replenishment tank is empty. Cannot start the operation. ..................................................................... 2 - 8
910 Preparing the replenishment solution. One moment please . . . ............................................................ 2 - 8
912 Replenishment solution was created. Initialize replenishment data and restart replenishment. ............ 2 - 8
913 Mixing Replenisher cannot be started. .................................................................................................... 2 - 9
914 PSR is running out. .................................................................................................................................. 2 - 9
916 PSR is empty. ........................................................................................................................................ 2 - 10
918 Replenish PSR. ...................................................................................................................................... 2 - 10
iii
Printer 1 ........................................................................................................................ 2 - 11
1000 The Paper Magazine is out of paper. Paper Magazine A ................................................................... 2 - 11
1001 The Paper Magazine is out of paper. Paper Magazine B ................................................................... 2 - 11
1002 Would you like to feed the leading edge of paper? Paper Magazine A ............................................. 2 - 11
1003 Would you like to feed the leading edge of paper? Paper Magazine B ............................................. 2 - 11
1004 Attach the Paper Magazine. Paper Magazine A ................................................................................. 2 - 11
1005 Attach the Paper Magazine. Paper Magazine B ................................................................................. 2 - 11
1026 Close the Printer Top Cover. ............................................................................................................... 2 - 12
1029 The measurement failed. Measure it again. ......................................................................................... 2 - 12
1047 Close printer door. ............................................................................................................................... 2 - 13
1052 The Paper Magazine is out of paper. Paper Magazine C ................................................................... 2 - 14
1053 Would you like to feed the leading edge of paper? Paper Magazine C ............................................. 2 - 14
1067 Attach the Paper Magazine. Paper Magazine C ................................................................................. 2 - 14
1074 Sensors may be dirty. .......................................................................................................................... 2 - 15
1083 The Paper Magazine is out of paper. Paper Magazine A2 ................................................................. 2 - 15
1084 Would you like to feed the leading edge of paper? Paper Magazine A2 ........................................... 2 - 16
1086 Would you like to feed the leading edge of paper? Paper Magazine A ............................................. 2 - 17
1088 Attach the Paper Magazine. Paper Magazine A2 ............................................................................... 2 - 17
1096 Change the Paper Magazine. ............................................................................................................... 2 - 18
Printer 2 ........................................................................................................................ 2 - 19
1104 The Paper Magazine is out of paper. Paper Magazine B ................................................................... 2 - 19
1105 The Paper Magazine is out of paper. Paper Magazine C ................................................................... 2 - 19
1106 The Paper Magazine is out of paper. Paper Magazine A2 ................................................................. 2 - 19
1110 The Paper Magazine is out of paper. ................................................................................................... 2 - 20
1112 Attach the Paper Magazine. Paper Magazine B ................................................................................. 2 - 20
1113 Attach the Paper Magazine. Paper Magazine C ................................................................................. 2 - 20
1114 Attach the Paper Magazine. Paper Magazine A2 ............................................................................... 2 - 21
1118 Change the Paper Magazine. ............................................................................................................... 2 - 22
1121 Which paper magazine would you like to print with? ......................................................................... 2 - 23
1124 Would you like to execute the Emulsion Number Change Setup? Paper Magazine A ...................... 2 - 24
1125 Would you like to execute the Emulsion Number Change Setup? Paper Magazine B ...................... 2 - 24
1126 Would you like to execute the Emulsion Number Change Setup? Paper Magazine C ...................... 2 - 24
1127 Would you like to execute the Emulsion Number Change Setup? Paper Magazine A2 .................... 2 - 24
1128 Would you like to execute the Emulsion Number Change Setup? Paper Magazine A ...................... 2 - 24
1131 Printing is paused to switch the paper developing time. ..................................................................... 2 - 25
1132 The Paper Magazine is out of paper. ................................................................................................... 2 - 25
Colorimeter ................................................................................................................... 2 - 26
1552 The paper in the Colorimeter is too short. It cannot be measured. ...................................................... 2 - 26
1555 The calibration plate data is out of range. ........................................................................................... 2 - 26
1556 The Colorimeter Unit is not set. .......................................................................................................... 2 - 27
iv
Common to printers ...................................................................................................... 2 - 28
1750 Communication with the printer failed. The printer may not be active, or the LAN cable may not be
connected. ....................................................................................................................................................... 2 - 28
1751 There was a time difference of more than 2 minutes between the clocks of printer and PC. The printer
clock was adjusted to match the PC clock. ..................................................................................................... 2 - 28
1753 Printer is not ready. Start the printer. ................................................................................................ 2 - 28
1756 Printer profile versions are inconsistent. ............................................................................................. 2 - 29
1757 Execute the startup checks. .................................................................................................................. 2 - 30
1758 Maintenance is proceeding. Close the Maintenance screen. ............................................................. 2 - 30
1759 Adjusting the temperature. One moment please. ............................................................................... 2 - 30
1760 Installation is proceeding. One moment please. ................................................................................ 2 - 31
1761 Printer is offline. Confirm that the circuit breaker of the printer is ON and that the printer is connected
correctly. ......................................................................................................................................................... 2 - 31
Software........................................................................................................................ 2 - 32
1801 Execute software upgrade. ................................................................................................................... 2 - 32
1804 The printer version is incorrect. Upgrade the printer software. ......................................................... 2 - 32
1805 The printer program is corrupted. Run the recovery software. ......................................................... 2 - 33
1920 Capacity Booster Key was not detected. Confirm the connection status. .......................................... 2 - 34
v
Processor........................................................................................................................ 3 - 2
5500 The processing solution temperature is above the safety range. ## ...................................................... 3 - 2
5503 The dryer temperature is above the safety range. .................................................................................. 3 - 2
5504 The processing solution temperature is below the processing range. ## .............................................. 3 - 2
5507 The dryer temperature is below the processing range. .......................................................................... 3 - 3
5508 The processing solution level is too low. .............................................................................................. 3 - 3
5510 Processor A/D conversion error. ........................................................................................................... 3 - 4
5511 The circulation pump has stopped. ## ................................................................................................... 3 - 4
5519 Thermosensor error. ## ......................................................................................................................... 3 - 4
5522 Dryer Thermosensor error. .................................................................................................................... 3 - 4
5530 The Processor Top Cover is open. ......................................................................................................... 3 - 5
5531 The dryer cover is open. ........................................................................................................................ 3 - 5
5532 The Processing Solution Safety Thermostat has activated. ................................................................... 3 - 6
5533 The Dryer Safety Thermostat has activated. ......................................................................................... 3 - 6
5534 Print Sorter Unit operation error. ........................................................................................................... 3 - 6
5535 Paper has jammed in the processor section. .......................................................................................... 3 - 7
5537 The Rack Stopper is not set. .................................................................................................................. 3 - 7
5538 Backup data error. Processor ................................................................................................................ 3 - 8
5539 Print Conveyor Unit was removed. ....................................................................................................... 3 - 9
5545 Print Sensor (Left) error. ....................................................................................................................... 3 - 9
5547 Print Sensor (Right) error. ..................................................................................................................... 3 - 9
5548 Dryer Lane Select Sensor error. ............................................................................................................ 3 - 9
5549 Drive Motor Revolution Count Auto Adjustment error. ....................................................................... 3 - 9
5550 Drive Motor has stopped. .................................................................................................................... 3 - 10
5552 Dryer Lane Select Guide operation error. ........................................................................................... 3 - 10
5553 Print sensor (center) error .................................................................................................................... 3 - 10
vi
Processor...................................................................................................................... 3 - 11
5900 Replenisher cartridge open motor operation error. .............................................................................. 3 - 11
5901 Replenishment solution level sensor error. P1R ................................................................................. 3 - 11
5902 Replenishment solution level sensor error. P2RA ............................................................................... 3 - 11
5903 Replenishment solution level sensor error. P2RB ............................................................................... 3 - 11
5904 Replenishment solution level sensor error. PSR ................................................................................. 3 - 11
5905 P1R replenishment solution output amount/replenishment solution level management is abnormal. 3 - 11
5906 P2RA replenishment solution output amount/replenishment solution level management is abnormal.
......................................................................................................................................................................... 3 - 11
5907 P2RA replenishment solution output amount/replenishment solution level management is abnormal.
......................................................................................................................................................................... 3 - 11
5908 Failed to open the replenisher cartridge. ............................................................................................. 3 - 11
5909 Cartridge cleaning valve/Agitation solenoid valve is abnormal. P1R ................................................. 3 - 12
5910 Cartridge cleaning valve cleaning valve is abnormal. P2RA .............................................................. 3 - 12
5911 Cartridge cleaning valve cleaning valve is abnormal. P2RB .............................................................. 3 - 12
5912 Predetermined process amount was exceeded. .................................................................................... 3 - 12
5913 An error occurred in the replenisher section. ...................................................................................... 3 - 12
5914 Temperature and humidity sensor error. ............................................................................................. 3 - 12
5916 Solution level of the processing tank goes below the processable level. P1 ....................................... 3 - 13
5917 Solution level of the processing tank goes below the processable level. P2 ....................................... 3 - 13
5918 Solution level of the processing tank goes below the processable level. PS1 ..................................... 3 - 13
5922 Replenisher section door is open. ........................................................................................................ 3 - 14
5923 Solution remains in the replenishment tank. ....................................................................................... 3 - 14
vii
Printer 1 ........................................................................................................................ 3 - 15
6012 Paper did not load. Paper Magazine A ............................................................................................... 3 - 15
6013 Paper did not load. Paper Magazine B ............................................................................................... 3 - 15
6014 Paper did not rewind. Paper Magazine A ........................................................................................... 3 - 16
6015 Paper did not rewind. Paper Magazine B ........................................................................................... 3 - 16
6016 Paper Cutter operation error. ............................................................................................................... 3 - 16
6049 Pressure Guide operation error. ........................................................................................................... 3 - 17
6069 The printer top cover is open. .............................................................................................................. 3 - 18
6073 Synchronous Sensor error. ................................................................................................................... 3 - 18
6075 G Laser control error. .......................................................................................................................... 3 - 18
6076 Polygon Mirror control error. .............................................................................................................. 3 - 18
6077 Interlock error. ..................................................................................................................................... 3 - 18
6081 Backup data error. Printer ................................................................................................................... 3 - 18
6082 Setup error. .......................................................................................................................................... 3 - 19
6087 Laser Control PCB system error. ........................................................................................................ 3 - 19
6101 Paper Hold Motor operation error. ...................................................................................................... 3 - 19
6104 Printer Door is open. ........................................................................................................................... 3 - 20
6106 G Laser light source status error. ......................................................................................................... 3 - 20
6107 R Laser temperature is out of range. ................................................................................................... 3 - 21
6112 Could not load the paper. Paper Magazine C ..................................................................................... 3 - 21
6113 Paper did not rewind. Paper Magazine C ........................................................................................... 3 - 22
6134 Paper Supply Pressure Change Motor operation error. ....................................................................... 3 - 22
6135 Arm Unit 1 operation error. ................................................................................................................. 3 - 22
6136 Exposure Advance Pressure Change Motor 1 operation error. ........................................................... 3 - 23
6138 Paper Advance Arm Motor (Left) operation error. ............................................................................. 3 - 23
6139 Paper Advance Arm Motor (Right) operation error. ........................................................................... 3 - 23
6140 Lane Select Motor (Left) operation error. ........................................................................................... 3 - 23
6141 Lane Select Motor (Right) operation error. ......................................................................................... 3 - 23
6142 Paper Advance Pressure Change Motor (Left) operation error. .......................................................... 3 - 23
6143 Paper Advance Pressure Change Motor (Right) operation error. ........................................................ 3 - 23
6148 Paper End Sensor A error. ................................................................................................................... 3 - 23
6149 Paper End Sensor B error. ................................................................................................................... 3 - 23
6150 Paper End Sensor C error. ................................................................................................................... 3 - 23
6151 Paper Loading Sensor error. ................................................................................................................ 3 - 24
6152 Zigzagging Correction Sensor (Left) error. ......................................................................................... 3 - 24
6153 Zigzagging Correction Sensor (Right) error. ....................................................................................... 3 - 24
6155 Exposure Start Sensor error. ................................................................................................................ 3 - 24
6157 Paper Sensor 1 error. ........................................................................................................................... 3 - 24
6158 Paper Sensor 2 (Left) error. ................................................................................................................. 3 - 24
6159 Paper Sensor 2 (Center) error. ............................................................................................................. 3 - 24
6160 Paper Sensor 2 (Right) error. ............................................................................................................... 3 - 24
6173 Printer Door 3 is open. It may be adversely affect print quality. ....................................................... 3 - 24
6177 Laser Unit temperature is out of range. ............................................................................................... 3 - 25
6179 B/G Laser Output Unit error. ............................................................................................................... 3 - 25
6187 Setup calculation error. ........................................................................................................................ 3 - 25
viii
Printer 2 ........................................................................................................................ 3 - 26
6194 Laser Control PCB control error. ........................................................................................................ 3 - 26
6195 Paper did not load. Paper Magazine A2 ............................................................................................. 3 - 26
6196 Paper did not rewind. Paper Magazine A2 ......................................................................................... 3 - 27
6197 Paper End Sensor A2 error. ................................................................................................................. 3 - 27
6199 Pressure Release Motor A2 operation error. ....................................................................................... 3 - 27
6200 Width Change Motor A2 operation error. ........................................................................................... 3 - 28
6202 Paper did not rewind. Paper Magazine A ........................................................................................... 3 - 30
6203 Setup error. .......................................................................................................................................... 3 - 30
6204 Setup error. .......................................................................................................................................... 3 - 30
6205 Setup error. .......................................................................................................................................... 3 - 31
6208 Paper has jammed in the Paper Supply Unit. ...................................................................................... 3 - 31
6209 Paper has jammed in the Exposure Advance Unit. ............................................................................. 3 - 32
6210 Paper remains in the Paper Supply Unit. ............................................................................................. 3 - 33
6211 Paper remains in the Exposure Advance Unit. .................................................................................... 3 - 34
6220 B Laser temperature is out of range. ................................................................................................... 3 - 34
6221 Paper has jammed in the Paper Advance Unit. ................................................................................... 3 - 35
6222 Paper has jammed in the Processor loading unit. ................................................................................ 3 - 35
6223 Paper remains in the Paper Advance Unit. .......................................................................................... 3 - 36
6224 Paper remains in the Processor loading unit. ....................................................................................... 3 - 36
6228 Paper did not load. Paper Magazine B ............................................................................................... 3 - 37
6229 Could not load the paper. Paper Magazine C ..................................................................................... 3 - 37
6230 Paper did not load. Paper Magazine A2 ............................................................................................. 3 - 38
Colorimeter ................................................................................................................... 3 - 40
6551 Paper has jammed in the Colorimeter Unit. ........................................................................................ 3 - 40
6554 Calibration Plate advance error. .......................................................................................................... 3 - 40
6555 Set the Colorimeter Unit. ..................................................................................................................... 3 - 41
Common to printers ...................................................................................................... 3 - 43
6680 Network communication error. ........................................................................................................... 3 - 43
Software........................................................................................................................ 3 - 44
6901 ARCNET communication error. ......................................................................................................... 3 - 44
6903 Serial communication error. ................................................................................................................ 3 - 44
6909 CPU was reset. Abort the process. ..................................................................................................... 3 - 44
6921 PCB error. ............................................................................................................................................ 3 - 44
6931 Backup data error. Printer I/F Main PCB ........................................................................................... 3 - 44
ix
4.1 Paper jam........................................................................................................................ 4 - 2
4.1.1 Paper jam in the processor loading unit ........................................................................................ 4 - 2
4.1.2 Paper jam in the paper advance unit.............................................................................................. 4 - 3
4.1.3 Paper jam in the exposure advance unit ........................................................................................ 4 - 9
4.1.4 Paper jam between paper magazine B and the paper supply unit ............................................... 4 - 13
4.1.5 Paper jam between paper magazine C and the paper supply unit ............................................... 4 - 19
4.1.6 Paper jam between paper magazine A and the paper supply unit (if the triple magazine unit is
installed) ....................................................................................................................................... 4 - 24
4.1.7 Paper jam between paper magazine A2 and the paper supply unit (if the quad magazine unit is
installed) ....................................................................................................................................... 4 - 29
4.1.8 Paper jam between paper magazine A and the paper supply unit (if the quad magazine unit is
installed) ....................................................................................................................................... 4 - 39
4.1.9 Confirming the condition of the paper in the paper magazine .................................................... 4 - 46
4.1.10 Process of paper end.................................................................................................................... 4 - 47
4.1.11 Paper jam in the colorimeter unit ................................................................................................ 4 - 48
4.2 Replacing the replenisher cartridge .............................................................................. 4 - 50
4.2.1 Removing the replenisher cartridge............................................................................................. 4 - 50
4.2.2 Attaching the replenisher cartridge ............................................................................................. 4 - 51
4.3 Replenishing PSR......................................................................................................... 4 - 53
4.3.1 LP7500/7600 ............................................................................................................................... 4 - 53
4.3.2 LP7700/7900 ............................................................................................................................... 4 - 54
5. Quick Reference
5.1 References of common inquiries .................................................................................... 5 - 2
5.2 White line appears on the prints. .................................................................................... 5 - 3
5.3 Both ends of prints are dirty. ........................................................................................... 5 - 8
5.4 Edges of prints are dirty .................................................................................................. 5 - 9
5.5 Common inquiries for starting up/closing down ............................................................ 5 - 11
5.5.1 The system does not turn on........................................................................................................ 5 - 11
5.5.2 How to handle the corrective action for a (planned) power outage ............................................ 5 - 11
x
1
1. Error and Attention
messages
This chapter explains displaying error/attention messages and screens.
1–1
1.1 If the Error/Attention display is shown
1.1 If the Error/Attention display is shown
1.1.1 Error/Attention numbers

If any trouble occur, an error message is shown on the Error/Attention display, and if an error requiring a simple action
occurs, such as incorrect operation or an opened cover, an attention message appears.
Error/attention number consists of the Error/attention number and a sub number following − depending on the type of
message. This sub number for the service personnel, so this manual does not describe the details about the sub number.
In the example below, 1 is the sub number.
Example: No. 05900−1
IMPORTANT
• If the same error/attention message is shown repeatedly, or the error/attention message cannot be canceled
even after the corrective action has been carried out, consult your technical representative. Write down the
error/attention number, sub-number and message in advance. The information is required for inquiry.
1.1.2 If two or more Error/Attention messages are shown at the same

time
If two or more error and/or attention messages are shown simultaneously, the number of tabs corresponding to the number of
the errors and/or attentions occurred are shown on the same display.
Click all error/attention number tabs and check them. If there are cases in which the corrective action can be carried out
simultaneously, do so effectively.
If turning off the power supply to take corrective actions
Click all the error and attention number tabs and write down the contents before turning off the power supply.
When the power supply is turned off to take corrective actions, the unsolved error and/or attention messages are cleared.
1–2
2
2. Corrective actions for
Attention messages
This chapter describes the corrective actions to take if an attention message is
shown.
2–1
Processor
505 — 506
Processor
505 Remove the prints from the Print Sorter Unit.

Corrective action
Remove the prints from the lowest receiving tray of the print sorter unit. If there is no prints on the tray or
the attention message still appears even though you removed the prints, clean the print full sensor.
IMPORTANT
• The print conveyor will stop for the attention message after all the prints from an order come
out to the receiving tray. For the prints coming out after the attention message appears, they
are not sorted.
If the prints are on the lowest receiving tray

1. Remove the prints from the lowest receiving tray.
The attention message is closed.
If this attention message still appears even though you removed the prints, clean the print full sensor.
If no print is on the lowest receiving tray

1. Wait until all prints are output from the dryer section.
2. Clean the print full sensor with a dry cloth (rag).
Print full sensor
G088882
506 Close the Dryer Cover.

Corrective action
1. Close the dryer top cover and dryer door.

Dryer top cover
Dryer door
G088905
2–2
Processor
507 — 515
507 Close the Processor Top Cover.

Corrective action
1. Close the processor top cover.

Processor top cover

G088906
510 Attach the Print Conveyor Unit.

Corrective action
1. Attach the print conveyor unit in the correct position.

Print conveyor unit
G088907
515 Set the Rack Stopper.

Corrective action
Confirm that the rack stopper is securely locked.

1. Move the colorimeter unit to the central cutout position of the rail.
(1) Press the lever and move the colorimeter unit to the left.
(2) Move the colorimeter unit to the central cutout position of the rail.
Do not press the lever while moving the unit.
The lever automatically returns to its original position on the halfway points of the rails, and
the colorimeter unit is locked.
2–3
Processor
520 — 520
IMPORTANT
• When opening the processor top cover, be sure to confirm that the colorimeter
unit is locked in the center position. If the processor top cover is forcibly opened
without locking the colorimeter unit, the unit falls down.
Lever Colorimeter unit
Cutouts
Align the arrows to the central cutouts of the rail.
G088871
2. Open the processor top cover.

3. Fix the processing racks with the rack stopper.
Rack stopper
Rack gear
G070374

5. Restore the colorimeter unit to the original position.
520 Sensors may be dirty.

Corrective action
1. Clean the sensor of the dryer rack.

• For details, see ☞ Maintenance Manual 3.6 Cleaning sensors in the dryer rack section
(LP7500/7600) or ☞ 3.7 Cleaning sensors in the dryer rack section (LP7700/7900).
IMPORTANT
• Because the sensor LED light intensity changes after cleaning, be sure to perform Print
Sensor LED Light Intensity Adjustment.
2–4
Processor
521 — 521
521 Remove the prints on the print receiving tray (large).

Corrective action
1. Click YES.
2. Remove the prints output onto the print receiving tray (large).
2–5
Processor
902 — 905
Processor
902 Install the replenisher cartridge.

Corrective action
1. Check that the replenishment cartridge is attached in position.

• For details, see ☞ 4.2 Replacing the replenisher cartridge.
903 Close the replenisher section door.

Corrective action
1. Close the replenisher section door.

LP7500/7600
Replenisher section door
G089192
LP7700/7900

G089562
905 Install the new replenisher cartridge.

Corrective action
1. Confirm inside the replenishment cartridge and if empty replenishment cartridge is

installed in the system, replace with a new one.
2–6
Processor
906 — 907
906 It is ready to replace the replenisher cartridge.

Corrective action
NOTE
• This message is shown if the replenishment solution is created automatically (prepared liquid) on the
previous day.
If replacing the empty replenishment cartridge with a new one, the replenishment solution will be
created automatically (prepared liquid) without interrupting the printing when the replenishment

solution is ran out.
It is better to replace the replenishment cartridge at start up checks.
1. Set a new replenishment cartridge.

2. Click YES.
907 Collect the waste solution.

Corrective action
• Processing solution can cause eye irritation. Put on safety goggles.
• Processing solution can cause skin irritation. Put on rubber gloves and workwear.
IMPORTANT
• When handling the processing solution such as replenishment solution or effluent, the filter
cartridges containing the solution, and their packages, follow the chemical manufacturer's
instructions and comply with the local ordinance and regulation.
1. Empty the displayed effluent tank.

LP7500/7600
G089563
2–7
Processor
908 — 912
LP7700/7900
G089564
908 Open operation was not completed correctly. Replenishment

solution preparation will resume.
Corrective action
1. Click YES.
909 Replenishment tank is empty. Cannot start the operation.

Corrective action
1. Click YES.
If this message is displayed, the Pump Output Amount Measurement cannot be performed. After
the system automatically creates the replenishment solution (prepared liquid), perform the Pump
Output Amount Measurement.
910 Preparing the replenishment solution. One moment please . . .

Corrective action
1. Wait a moment.
After automatically creating the replenishment solution (prepared liquid), the attention message is
closed.
912 Replenishment solution was created. Initialize replenishment data

and restart replenishment.
Corrective action
1. Click YES.
Click No to maintain the current condition. Follow the instructions given by your technical
representative.
2–8
Processor
913 — 914
913 Mixing Replenisher cannot be started.

Corrective action
This message is shown if you manually perform Mixing Replenisher and replenishment solutions remain in
each replenisher tank (P1R, P2RA, P2RB).
When performing Mixing Replenisher, empty each replenisher tank (P1R, P2RA, P2RB).
There are hoses to drain each replenishment solution (P1R, P2RA, P2RB) in the lower part of processor as
shown below.

IMPORTANT
• Be careful with the hose for draining processing solution near the hose for draining the
replenishment solution. The stickers P1R, P2RA and P2RB are attached to the hoses to drain
replenishment solution.
LP7500/7600
Hoses to drain the replenishment

solutions
(P1R, P2RA, P2RB)
G089219
LP7700/7900
Hoses to drain the replenishment

solutions
(P1R, P2RA, P2RB)
G090024
1. Click YES.
2. To continue the Mixing Replenisher, follow the instructions given by your
technical representative.
914 PSR is running out.

Corrective action
1. Replenish 12 liters of PSR solution to the PSR replenisher tank.

• For details, see ☞ 4.3 Replenishing PSR.
2–9
Processor
916 — 918
2. Click YES.
916 PSR is empty.

Corrective action

2. Click YES.
918 Replenish PSR.

Corrective action

2. Click YES.
2 – 10
Printer 1
1000 — 1005
Printer 1
1000 The Paper Magazine is out of paper. Paper Magazine A

1001 The Paper Magazine is out of paper. Paper Magazine B
Corrective action
Load new paper and continue printing. If you cannot immediately load new paper, stop printing operations.
To continue printing

1. Remove the displayed paper magazine.
IMPORTANT
• Open all printer doors to prevent exposure when opening the printer section door.
2. Load the paper into the removed paper magazine.
3. Install the paper magazine.
4. Click YES.
The attention message is closed, and the confirmation message Would you like to feed the leading
edge of paper? is shown. Click YES again to feed the paper leading edge.
To stop printing because the paper cannot be loaded immediately

1. Click NO.
1002 Would you like to feed the leading edge of paper? Paper Magazine A
1003 Would you like to feed the leading edge of paper? Paper Magazine B
Corrective action
This message is shown when feeding the paper rewound in the paper magazine.
This message is shown when the power supply is turned on or when the first print is to be made after the
paper magazine has been replaced.
The leading edge of paper may be exposed after it is cut or the new paper is loaded. Be sure to feed the
leading edge of paper.
To feed the paper leading edge

1. Click YES.
The paper leading edge is fed from the paper magazine and the attention message is canceled.
Not to feed the paper leading edge

1. Click NO.
IMPORTANT
• If printing is performed without feeding the paper leading edge, we do not assure the
print quality.
1004 Attach the Paper Magazine. Paper Magazine A

1005 Attach the Paper Magazine. Paper Magazine B
Corrective action
This message is shown when a paper magazine with the specified paper size is not loaded.
2 – 11
Printer 1
1026 — 1029
1. Attach the paper magazine of which paper width and surface are shown.
IMPORTANT
2. Click YES.
edge of paper? may be shown. Click YES again to feed the paper leading edge.
If it recurs
If this attention message recurs even after the corrective actions above have been taken, the paper magazine
detection cap may be incorrectly attached.
Size label
Detection cap
G070400
1. Change the paper magazine detection caps according to the size label.
• For details, see the Operator's Manual - Additional Operations - ☞ 2.6 Changing the width
and the detection cap of the paper magazine.
2. Click YES.
1026 Close the Printer Top Cover.

Corrective action
1. Close the printer top cover.

Printer top cover
G088909
1029 The measurement failed. Measure it again.

Corrective action
This message is shown when you cannot normally measure a test print with the colorimeter.
Make a test print again and measure the print.
1. Remove the test print from the colorimeter.

IMPORTANT
• When handling the test print, be sure to hold its white margin. Do not touch the print
surface. If hard to hold, put on gloves.
2 – 12
Printer 1
1047 — 1047
2. Click YES.
The attention message is canceled and the test print measurement display is shown again.
3. Measure the test print again according to the instructions on your screen.
IMPORTANT
• Manual measurement may be postponed by the time to measure the test print. Follow
the display, and do not mistake the measurement.

Insert the test print into the Colorimeter unit by manually in the figure below
Example:
Insert the same color test print into the colorimeter

unit.
S5309-00-UM00N
Insert the test print in the arrow direction with the print side towards yourself.
Fit the guides to the test print.

G089188
If it recurs
Clean the advance rollers of the colorimeter unit with the attached cleaning sheet.
1. Click NO.
2. Clean the advance rollers with the supplied cleaning sheet.
• For details, see ☞ Maintenance Manual 8.1 Cleaning the colorimeter unit advance rollers.
1047 Close printer door.

Corrective action
1. Close all the printer doors.

2 – 13
Printer 1
1052 — 1067
1052 The Paper Magazine is out of paper. Paper Magazine C

Corrective action
IMPORTANT
4. Click YES.

1. Click NO.
1053 Would you like to feed the leading edge of paper? Paper Magazine C
Corrective action

1. Click YES.

1. Click NO.
IMPORTANT
print quality.
1067 Attach the Paper Magazine. Paper Magazine C

Corrective action
IMPORTANT
2 – 14
Printer 1
1074 — 1083

4. Click YES.

1. Click NO.
1074 Sensors may be dirty.

Corrective action
1. Clean the sensors in the printer section and click YES.

The sensor names are shown. Then clean the specified ones.
• For details, see ☞ Maintenance Manual 3.2.1 Cleaning the exposure start sensor, paper sensor 1
and paper sensor 2.
IMPORTANT
• Be sure to perform the Paper Sensor LED Light Intensity Adjustment because the
sensor LED light intensity value may change after the sensor cleaning.
1083 The Paper Magazine is out of paper. Paper Magazine A2

Corrective action
This is shown if the optional quad magazine unit is installed.
IMPORTANT
4. Click YES.

1. Click NO.
2 – 15
Printer 1
1084 — 1085
1084 Would you like to feed the leading edge of paper? Paper Magazine
A2
Corrective action
NOTE
• This message is shown when the Paper Leading Edge Advance setting is Display Attention
Messages on the Operator Selections display.

1. Click YES.

1. Click NO.
IMPORTANT
print quality.

Corrective action
IMPORTANT
4. Click YES.

1. Click NO.
2 – 16
Printer 1
1086 — 1090
1086 Would you like to feed the leading edge of paper? Paper Magazine A
Corrective action

NOTE
• This message is shown when the Paper Leading Edge Advance setting is Display Attention
Messages on the Operator Selections display.

1. Click YES.

1. Click NO.
IMPORTANT
print quality.
1088 Attach the Paper Magazine. Paper Magazine A2

Corrective action
1. Attach the paper magazine of which paper width and surface are shown.
IMPORTANT
2. Click YES.
If it recurs
Size label
Detection cap
G070400
2 – 17
Printer 1
1096 — 1096
2. Click YES.
1096 Change the Paper Magazine.

Corrective action
This message is shown when the specified paper size is different from the paper magazine actually loaded on
the system.
1. Remove the paper magazine(s) that is (are) not used.

IMPORTANT
2. Install the paper magazine that contains paper of which width and surface match
those shown onscreen.
3. Click YES.
If it recurs
Size label
Detection cap
G070400
2. Click YES.
2 – 18
Printer 2
1103 — 1107
Printer 2

1104 The Paper Magazine is out of paper. Paper Magazine B
1105 The Paper Magazine is out of paper. Paper Magazine C
Corrective action
Load new paper and continue printing. If you cannot immediately load paper, forced printing with another
paper is possible.

IMPORTANT
4. Click YES.
The attention message is closed, and a confirmation message whether to perform the setup to change
the emulsion number is displayed.
5. Take corrective actions against the message.
To forcibly print by using paper with different width and surface
1. Click Forced Output.
Prints are made using the paper that is loaded.
2. Check the prints.
If there are white margins, cut them off.
1106 The Paper Magazine is out of paper. Paper Magazine A2

Corrective action
Load new paper and continue printing. If you cannot immediately load paper, forced printing with another
paper is possible.
IMPORTANT
4. Click YES.
2 – 19
Printer 2
1110 — 1113

1110 The Paper Magazine is out of paper.

Corrective action
Load new paper and continue printing. If you cannot load paper immediately, close the printing operation, or
forcibly continue to print.
NOTE
• This message is shown when the Magazine Auto Change setting is Valid on the Operator Selections
display.
IMPORTANT
4. Click YES.

1112 Attach the Paper Magazine. Paper Magazine B
1113 Attach the Paper Magazine. Paper Magazine C
Corrective action
To install the paper magazine and continue printing

IMPORTANT
2 – 20
Printer 2
1114 — 1115
2. Click YES.


If it recurs
Size label
Detection cap
G070400
2. Click YES.
1114 Attach the Paper Magazine. Paper Magazine A2

Corrective action
To install the paper magazine and continue printing

IMPORTANT
2. Click YES.

2 – 21
Printer 2
1118 — 1118

If it recurs
Size label
Detection cap
G070400
2. Click YES.
1118 Change the Paper Magazine.

Corrective action
This message is shown when the specified paper size is different from the paper magazine actually loaded on
the system.
Change the paper magazine to the one instructed onscreen or execute printing again.
To change the paper magazine and continue printing

1. Remove the paper magazine(s) that is (are) not used.
IMPORTANT
3. Click YES.

2 – 22
Printer 2
1121 — 1123
If it recurs

Size label
Detection cap
G070400
2. Click YES.
1121 Which paper magazine would you like to print with?

Corrective action
This message is shown if Forced Output appears onscreen with an attention message and Forced Output is
clicked.
To use paper magazine B
Click Paper Magazine B.
To use paper magazine C
Click Paper Magazine C.

Corrective action
clicked.
To use paper magazine A
Click Paper Magazine A.

Corrective action
clicked.
2 – 23
Printer 2
1124 — 1128
To use paper magazine A

Click Paper Magazine A.
To use paper magazine A2
Click Paper Magazine A2.
1124 Would you like to execute the Emulsion Number Change Setup?
Paper Magazine A
Paper Magazine B
Paper Magazine C
Corrective action
This message is shown if paper to which the Emulsion Number Change Setup has not been performed is to
be used.
To perform the Emulsion Number Change Setup

1. Click YES.
The attention message is closed and the Emulsion Number Change display is shown.
2. Perform the Emulsion Number Change Setup.
• For details, see the Operator's Manual ☞ 2.5 Registering and setting up paper of different
emulsion number [Emulsion Number Change].
Not to perform the Emulsion Number Change Setup

1. Click NO.
The attention message is closed and printing is continued.
Paper Magazine A2
Paper Magazine A
Corrective action
This message is shown if paper to which the Emulsion Number Change Setup has not been performed is to
be used.
To perform the Emulsion Number Change Setup

1. Click YES.
The attention message is closed and the Emulsion Number Change display is shown.
2 – 24
Printer 2
1131 — 1132
2. Perform the Emulsion Number Change Setup.

• For details, see the Operator's Manual ☞ 2.5 Registering and setting up paper of different
emulsion number [Emulsion Number Change].
Not to perform the Emulsion Number Change Setup

1. Click NO.
The attention message is closed and printing is continued.

1131 Printing is paused to switch the paper developing time.
Corrective action
1. Click YES.
NOTE
• It takes a few minutes to change the developing time.
1132 The Paper Magazine is out of paper.

Corrective action
If replacing paper now

IMPORTANT
4. Click YES.
If replacing paper later

1. Click YES.
2 – 25
Colorimeter
1552 — 1555
Colorimeter
1552 The paper in the Colorimeter is too short. It cannot be measured.

Corrective action
1. Remove the paper from the colorimeter unit.

If the paper is output from the outlet
Slowly pull the paper out.
If the paper is not output from the outlet
Move the colorimeter unit to the left, and remove the paper.
• For details, see ☞ 4.1.11 Paper jam in the colorimeter unit.
2. Click YES.
3. Cancel the setup in process.
4. Perform the setup again.
1555 The calibration plate data is out of range.

Corrective action
This message is shown when the calibration plate is stained or not inserted properly. The setup is canceled.
1. Click YES.
3. Remove the calibration plate and clean it.
• For details, see ☞ Maintenance Manual 6.1 Cleaning the calibration plate.
4. Insert the calibration plate correctly.
IMPORTANT
• If you insert the calibration plate upside down or do not fit it in the groove, the correct
measurement will not be obtained. Insert it with the correct side (the side with the
circular measurement area) facing up, and fit it in the groove.
Groove
Calibration plate
Insert it with the circular
measurement side up.
G088889

6. Perform the setup or adjustment again.
The Colorimeter Calibration is performed first.
If the measured result is out of range again
The calibration plate data is out of range. Register the data? is shown.
2 – 26
Colorimeter
1556 — 1556
" To register the measured value

Click Execute.
The measured value of the calibration plate is forcibly registered.
" Not to register the measured value
Click Cancel.
1556 The Colorimeter Unit is not set.

Corrective action
1. Click YES.
2. Attach the colorimeter unit.
(1) Put the colorimeter unit to the left cutout position of the rail.
Colorimeter unit
Align the arrows to the left cutouts of the rail.
G089472
(2) Move the colorimeter unit to the right.

Press the lever, and move the colorimeter unit so that the arrows are aligned to the right
cutouts of the rail.
IMPORTANT
• Confirm that the colorimeter unit is securely locked.
Colorimeter unit
Lever
Rail
G089433
2 – 27
Common to printers
1750 — 1753
Common to printers
1750 Communication with the printer failed. The printer may not be
active, or the LAN cable may not be connected.
Corrective action
This message is shown if communication with the printer(s) was failed while the maintenance application
was starting up.
If not using the specified printer (the power supply is off)

1. Click Continue.
If using the specified printer
1. If the power supply of the printer is off, turn it on.
• For details, see the Starting Guide ☞ 3.1 Starting up the system.
2. Check whether the LAN cable is correctly connected.
3. Click Retry.
Communication is checked again.
1751 There was a time difference of more than 2 minutes between the
clocks of printer and PC. The printer clock was adjusted to match
the PC clock.
Corrective action
1. Click YES.
1753 Printer is not ready. Start the printer.

Corrective action
This message is shown when the operation PC checks whether it can print but the Close Down Checks of
printer are being performed or already complete.
While Close Down Checks are being performed

1. Click YES.
2. Cancel the Close Down Checks.
After the Close Down Checks are performed
1. Click YES.
2. Start the system.
2 – 28
Common to printers
1756 — 1756
1756 Printer profile versions are inconsistent.

Corrective action
This message is shown on the conditions below.
• (Condition 1)
Upgrading is performed, and the profile version of the operation PC and that of the printer are different.
Example: Operation PC Printer

• (Condition 2)
When the printer to be connected is newly added, the profile version of operation PC and the profile
version of newly connected printer are inconsistent.
Use the profile of the later version.
The profile data is included in the SYSTEM PROGRAM KIT CD.
Pattern 1: The version of the newly connected printer 2 is later than the version of
printer 1.
Example: Operation PC Printer 1
(Ver. 1.5)
Printer 2
Newly added printer
(Ver. 2.0)
Pattern 2: The version of the newly connected printer 2 is older than the version of
printer 1.
(Ver. 2.0)
Printer 2
Newly added printer
(Ver. 1.5)
For condition 1
1. Click YES.
2. Perform the daily setup.
IMPORTANT
• Perform the daily setup with the maintenance application but not with the display
module.
• For details, see the Operator's Manual ☞ 5.7 Daily Setup [Daily Setup].
For condition 2
1. Click YES.
2. Confirmthe installed system program version referring to the label on the
SYSTEM PROGRAM KIT CD supplied with each printer.
If the system program version of added printer 2 is later (pattern 1)

(1) Install the later version of the SYSTEM PROGRAM KIT CD to the operation PC.
IMPORTANT
• When installing the SYSTEM PROGRAM KIT CD, be sure to follow the
instructions given by your technical representative.
2 – 29
Common to printers
1757 — 1759
(2) Perform Daily Setup with printer 1.

IMPORTANT
module.
If the system program version of added printer 2 is older (pattern 2)

(1) Click YES.
(2) Perform Daily Setup with printer 2.
IMPORTANT
module.
1757 Execute the startup checks.

Corrective action
1. Click YES.
2. Perform Start Up Checks.
• For details, see ☞ Maintenance Manual 2.1 Start Up Checks.
1758 Maintenance is proceeding. Close the Maintenance screen.

Corrective action
This message is shown when the operation PC inquires whether the printer is ready to process or not while
the printer maintenance display is shown.
1. Click YES.
2. Close the Maintenance display.
• For details, see the Starting Guide ☞ 4.1.2 Quitting the Maintenance Application.
1759 Adjusting the temperature. One moment please.

Corrective action
the temperature of the laser or processor is adjusted.
1. Click YES.
2 – 30
Common to printers
1760 — 1761
1760 Installation is proceeding. One moment please.

Corrective action
the printer upgrade is performed.
1. Click YES.

1761 Printer is offline. Confirm that the circuit breaker of the printer is
ON and that the printer is connected correctly.
Corrective action
This message is shown when the operation PC inquires whether the printer is ready to process or not in the
condition that the operation PC and printer cannot communicate.
1. Click YES.
2. If the power supply of the printer is off, turn it on.
2 – 31
Software
1801 — 1804
Software
1801 Execute software upgrade.

Corrective action
This message is shown if the previous firmware*1 upgrade has not been completed normally.
*1. Software which controls the PCBs and the like of printers.
1. Click YES.
2. Upgrade the firmware version of the printer.
• For details, see the Operator's Manual ☞ 6.2 Upgrading the system program [Software
Upgrade].
If it recurs
Consult your technical representative.
1804 The printer version is incorrect. Upgrade the printer software.

Corrective action
This message is shown on the conditions below.
• (Condition 1)
When the version of printer processor firmware *1 is older than the printer version information on the
operation PC
Example: Operation PC Printer
• (Condition 2)
When the printer version information on the operation PC and the firmware*1 version of newly
connected printer processor are inconsistent
Use the later version.
Pattern 1: The version of the newly connected printer 2 is later than the version of
printer 1.
(Ver. 1.5)
Printer 2
Newly added printer
(Ver. 2.0)
Pattern 2: The version of the newly connected printer 2 is older than the version of
printer 1.
(Ver. 2.0)
Printer 2
Newly added printer
(Ver. 1.5)
*1. Software which controls the PCBs and the like of printers.
For condition 1
1. Click YES.
2 – 32
Software
1805 — 1805
2. Upgrade the firmware version of the printer.

Upgrade].
For condition 2
1. Click YES.

2. Confirmthe installed system program version referring to the label on the
SYSTEM PROGRAM KIT CD supplied with each printer.
When the version of the added printer 2 is the later version (pattern 1)
(1) Install the later version of the SYSTEM PROGRAM KIT CD to the operation PC.
IMPORTANT
• When installing the SYSTEM PROGRAM KIT CD, be sure to follow the
instructions given by your technical representative.
(2) Upgrade the firmware version of printer 1.
Upgrade].
When the version of the added printer 2 is the older version (pattern 2)
(1) Upgrade the firmware version of printer 2.
Upgrade].
1805 The printer program is corrupted. Run the recovery software.

Corrective action
This message is shown when software does not start up normally.
1. Click YES.
2. Start up the recovery software for correction.
IMPORTANT
• To start up the recovery software, the following requirements must be fulfilled.
Write down the current settings before changing the settings. Restore the original
settings after performing recovery operation.
1. The operation PC and the printer are directly connected exclusively to each other.
• When the printer and the PC are connected with a LAN cable (cross cable), Link
Speed & Duplex is set to Auto Detect on the operation PC.
Bringing up the display
Right-click the My Computer icon. → Manage (G) → Device
Manager → Double-click Network adapter. → Right-click the adapter
used. → Click Properties. → Click the Advanced tab.
• When the printer and the PC are connected with a LAN cable (straight cable), a HUB is
used to connect the operation PC and the printer exclusively to each other.
2. Set the IP address for the Operation PC to 192.168.1.12 and set the subnet mask to 255.
255. 255. 224.
2 – 33
Software
1920 — 1920

Start menu → Control Panel → Network Connections → Right-click Local Area
Connection. → Click Properties.
3. If the OS running on the operation PC is Windows XP, the firewall setting is turned off.
Start menu → Control Panel → Security Center → Windows Firewall
(1) Press the Windows key on the keyboard.

Windows key
G084092
Windows Start menu is shown.
(2) Start up the recovery software, NPIPLVUP.
Start→Programs→NPIPLVUP
The display of the recovery software is shown, and correction process automatically starts.
When the process is finished, the display is closed.
IMPORTANT
• The recovery process takes about one minute. Do not turn off the operation PC
power supply during the process.
(3) If the IP address, subnet mask and Firewall settings on the operation PC have been
changed, restore the original settings.
3. Start up the maintenance application to confirm that the printer is normally
connected.
• For details, see the Starting Guide ☞ 4.1.1 Starting up the Maintenance Application.
1920 Capacity Booster Key was not detected. Confirm the connection
status.
Corrective action
This message is shown if the capacity booster cannot be detected.
1. Click YES.
2. Through System Version Check, confirm the status of Capacity Booster.
Example: Capacity Booster F
S5329-00-UM00
If Capacity Booster is not displayed

2 – 34
Software
1920 — 1920
If Capacity Booster # is displayed

The type of the capacity booster is displayed in # of the message.
(1) Restart the system.
• For details, see the Starting Guide ☞ 7.1.3 Restarting the system if an error occurs.
If it recurs
2 – 35
3
3. Corrective actions for
Error messages
This chapter explains corrective actions to be performed when an error message is
shown.
3–1
Processor
5500 — 5506
Processor
5500 The processing solution temperature is above the safety range. ##

Corrective action
Check the filter cartridges.
# # will show the processing solution name.
1. Click YES.
The error message is closed.
2. Check the filter cartridges and clean them if necessary.
• For checking the filter cartridges, see ☞ Maintenance Manual 5.1 Checking and replacing the
Filter Cartridges.
3. Check that nothing is placed around the system (around vent).
4. Check that the room temperature where the system is installed is not too high.
For installation requirements, see the Specifications.
If it recurs
Turn off the circuit breaker and the main power supply, then consult your technical representative.
• For details about how to shut down the system, see the Starting Guide ☞ 7.1.1 Turning off the power
supply for troubleshooting.
5503 The dryer temperature is above the safety range.

Corrective action
1. Click NO.
If it recurs
5504 The processing solution temperature is below the processing range.

##
##
##
Corrective action
# # will show the processing solution name.
1. Click NO.
3–2
Processor
5507 — 5508
5507 The dryer temperature is below the processing range.

Corrective action
1. Click NO.
If it recurs

5508 The processing solution level is too low.
Corrective action
Confirm that the solution is not leaking from the processing solution tank.
1. Click YES.
2. Confirm that the solution is not leaking in the paper processor.
Open the processor door and check the inside of the paper processor.
LP7500/7600
Check inside the paper processor section and the

floor under the system to confirm that they are not
wet.
G089219
LP7700/7900
Check inside the paper processor section and the

floor under the system to confirm that they are not
wet.
G090024
If the solution is leaking

• For details about how to shut down the system, see the Starting Guide ☞ 7.1.1 Turning off the
power supply for troubleshooting.
3. Confirm that the processing solution float switch moves smoothly.
• For details, see ☞ Maintenance Manual 7.5 Checking the float switch.
3–3
Processor
5510 — 5522
If it recurs
5510 Processor A/D conversion error.

Corrective action
1. Click NO.
5511 The circulation pump has stopped. ##

Corrective action
The processing solution name is shown in # #.
1. Click YES.
Filter Cartridges.
5519 Thermosensor error. ##

5522 Dryer Thermosensor error.
Corrective action
The processing solution name is shown in # #.
1. Click NO.
If it recurs
3–4
Processor
5530 — 5531
5530 The Processor Top Cover is open.

Corrective action

Processor top cover

G088906
IMPORTANT
• Paper in the processor section may be exposed. Check the finished print quality and
print again as necessary.
2. Click YES.
If the paper processor makes an abnormal sound

1. Remove the paper jammed in the processor.
• For details about how to take corrective action for a paper jam, see the Starting Guide
☞ 7.2 Paper jam in the paper processor section.
5531 The dryer cover is open.

Corrective action
This message is shown if the dryer door or dryer top cover is opened while the paper processor is operating
(printing).
IMPORTANT
• The message is brought up also when you open the dryer top cover to stop the operation in an
emergency against abnormal sound and the like.
If the system makes an abnormal sound, make sure there is nothing jammed in the paper
processor section.
• For details about how to take corrective action for a paper jam, see Starting Guide ☞ 7.2 Paper
jam in the paper processor section.
1. Close the dryer top cover and dryer door.

Dryer top cover
Dryer door
G088905
3–5
Processor
5532 — 5534
2. Click YES.
5532 The Processing Solution Safety Thermostat has activated.

Corrective action
1. Click YES.
Filter Cartridges.
If it recurs
5533 The Dryer Safety Thermostat has activated.

Corrective action
1. Click YES.
2. If something is placed around the processor, keep them apart from the processor
section.
If it recurs
5534 Print Sorter Unit operation error.

Corrective action
1. Click NO.
If it recurs
3–6
Processor
5535 — 5537
5535 Paper has jammed in the processor section.

Corrective action
1. Confirm that no paper is jammed in the processor.

• For details about how to take corrective action for a paper jam, see Starting Guide ☞ 7.2 Paper
jam in the paper processor section.
IMPORTANT
• This error will stop the system operation.
If the error occurs continuously
Clean the sensor in the dryer rack.

• For details about how to clean the sensors, see ☞ Maintenance Manual 3.6 Cleaning sensors in the
dryer rack section (LP7500/7600) or ☞ 3.7 Cleaning sensors in the dryer rack section (LP7700/7900).
5537 The Rack Stopper is not set.

Corrective action
1. Move the colorimeter unit to the central cutout position of the rail.
(1) Press the lever and move the colorimeter unit to the left.
(2) Move the colorimeter unit to the central cutout position of the rail.
Do not press the lever while moving the unit.
The lever automatically returns to its original position on the halfway points of the rails, and
the colorimeter unit is locked.
IMPORTANT
• When opening the processor top cover, be sure to confirm that the colorimeter
unit is locked in the center position. If the processor top cover is forcibly opened
without locking the colorimeter unit, the unit falls down.
Lever Colorimeter unit
Cutouts
Align the arrows to the central cutouts of the rail.
G088871
2. Open the processor top cover.

The message 5530 The Processor Top Cover is open. is shown.
3–7
Processor
5538 — 5538
3. Lock the rack stopper securely.

Rack stopper
Rack gear
G070374
IMPORTANT
• Paper in the processor section may be exposed. Check the finished print quality and
print again as necessary.
6. Click YES.
If the paper processor makes an abnormal sound

1. Open the dryer top cover.
It stops the operation in the paper processor section.
Dryer top cover
G088912
2. Remove the paper jammed in the processor.

• For details about how to take corrective action for a paper jam, see the Starting Guide
☞ 7.2 Paper jam in the paper processor section.
5538 Backup data error. Processor

Corrective action
This message is shown when the power supply of this system has been turned off for five days or more.
Load the backup data saved to storage media during the Close Down Checks, etc.
IMPORTANT
• After loading the data, all data of this system will be overwritten by the backup data on storage
media, therefore any changes you made will be deleted. Before loading the data, make sure
that the current settings are no longer necessary.
3–8
Processor
5539 — 5549
1. Click NO.
2. Access the Reading Data (Media -> CPU) display and load the backup data.
• For details, see the Operator's Manual ☞ 6.1.1 Reading data from a storage media [Reading
Data (Media -> CPU)].
5539 Print Conveyor Unit was removed.

Corrective action
1. Attach the print conveyor unit in the correct position.

Print conveyor unit
G088907
2. Click YES.
5545 Print Sensor (Left) error.

5547 Print Sensor (Right) error.
5548 Dryer Lane Select Sensor error.
Corrective action
1. Click YES.
2. Clean the sensor of the dryer section.
IMPORTANT
5549 Drive Motor Revolution Count Auto Adjustment error.

Corrective action
1. Restart the system.

3–9
Processor
5550 — 5553
5550 Drive Motor has stopped.

Corrective action
1. Click YES.
If it recurs
5552 Dryer Lane Select Guide operation error.

Corrective action
1. Click NO.
If it recurs
• For details about the procedure, see the Starting Guide ☞ 7.1.1 Turning off the power supply for
troubleshooting.
5553 Print sensor (center) error

Corrective action
1. Click YES.
2. Clean the sensor of the dryer section.
IMPORTANT
3 – 10
Processor
5900 — 5908
Processor
5900 Replenisher cartridge open motor operation error.

Corrective action
1. Consult your technical representative.

2. Click YES.
IMPORTANT
• Consult your technical representative even though you can continue printing after the
error message is closed.

5901 Replenishment solution level sensor error. P1R
5902 Replenishment solution level sensor error. P2RA
5903 Replenishment solution level sensor error. P2RB
5904 Replenishment solution level sensor error. PSR
Corrective action

2. Click YES.
If it recurs
5905 P1R replenishment solution output amount/replenishment solution

level management is abnormal.
5906 P2RA replenishment solution output amount/replenishment solution
5907 P2RA replenishment solution output amount/replenishment solution
Corrective action

2. Click YES.
IMPORTANT
5908 Failed to open the replenisher cartridge.

Corrective action
3 – 11
Processor
5909 — 5914
2. Click YES.
IMPORTANT
5909 Cartridge cleaning valve/Agitation solenoid valve is abnormal. P1R

5910 Cartridge cleaning valve cleaning valve is abnormal. P2RA
5911 Cartridge cleaning valve cleaning valve is abnormal. P2RB
Corrective action

2. Click YES.
IMPORTANT
5912 Predetermined process amount was exceeded.

Corrective action
1. Errors in the replenishment system are not cleared.

2. Click YES.
5913 An error occurred in the replenisher section.

Corrective action
1. Errors in the replenishment system are not cleared.

2. Click YES.
IMPORTANT
5914 Temperature and humidity sensor error.

Corrective action
1. Click YES.
3 – 12
Processor
5916 — 5921

If it recurs
5916 Solution level of the processing tank goes below the processable
level. P1
level. P2

level. PS1
level. PS2
level. PS3
level. PS4
Corrective action
Confirm that the solution is not leaking from the processing solution tank.
1. Click YES.
2. Confirm that the processing solution float switch moves smoothly.
• For details, see ☞ Maintenance Manual 7.5 Checking the float switch.
3. Refill water up to the cut or the solution level indicator in each processing solution
sub-tank.
Level check position
Cutout
G088914
4. Confirm that the solution is not leaking in the paper processor.

Confirm if the floor under this system are not wet.
If it recurs
3 – 13
Processor
5922 — 5923
• For details about the procedure, see the Starting Guide ☞ 7.1.1 Turning off the power supply for
troubleshooting.
5922 Replenisher section door is open.

Corrective action

2. Click YES.
5923 Solution remains in the replenishment tank.

Corrective action

2. Click YES.
3 – 14
Printer 1
6012 — 6013
Printer 1
6012 Paper did not load. Paper Magazine A

6013 Paper did not load. Paper Magazine B
Corrective action

Paper magazine A*1
Paper magazine B

Paper supply unit
G088915
*1. If the optional triple magazine unit is installed
IMPORTANT
If you cannot remove the paper magazine because of paper jam
Remove the paper jammed between the paper magazine and the paper supply unit.
• If the error occurs in paper magazine A, see ☞ 4.1.6 Paper jam between paper magazine A and
the paper supply unit (if the triple magazine unit is installed).
• If the error occurs in paper magazine B, see ☞ 4.1.4 Paper jam between paper magazine B and
the paper supply unit.
2. Confirm that the paper is correctly loaded on the paper magazine.
• For details, see ☞ 4.1.9 Confirming the condition of the paper in the paper magazine.
3. Install the paper magazine that is correctly loaded with paper.
4. Click YES.
The message is closed and paper is fed.
3 – 15
Printer 1
6014 — 6016
6014 Paper did not rewind. Paper Magazine A

6015 Paper did not rewind. Paper Magazine B
Corrective action
Paper magazine A*1
Paper magazine B
Paper supply unit G088915

*1. If the optional triple magazine unit is installed
1. Remove the paper jammed between the paper magazine and the paper supply
unit.
the paper supply unit (if the triple magazine unit is installed).
2. Click YES.
6016 Paper Cutter operation error.

Corrective action
1. Open all the printer doors.

IMPORTANT
2. Pull out and reinsert the paper supply unit.
Push it as far as it will go.
3 – 16
Printer 1
6049 — 6049
IMPORTANT
• Before pulling out the paper supply unit, confirm that arm unit 1 is lowered. If arm unit 1
is in the upper position, slowly lower it and then pull out the paper supply unit.
Paper supply unit Lowered arm unit 1

Lever
Arm unit 1
G089547

4. Click NO.
If the error occurs during printing

There may be paper jammed in the paper supply unit.
1. Confirm that no paper is jammed and, if jammed, remove the paper.
• For paper magazine B, see ☞ 4.1.4 Paper jam between paper magazine B and the paper supply
unit.
• For paper magazine C, see ☞ 4.1.5 Paper jam between paper magazine C and the paper supply
unit.
• If the optional triple magazine unit is installed and paper magazine A is used, see ☞ 4.1.6 Paper
jam between paper magazine A and the paper supply unit (if the triple magazine unit is
installed).
• If the optional quad magazine unit is installed and paper magazine A2 is used, see
☞ 4.1.7 Paper jam between paper magazine A2 and the paper supply unit (if the quad magazine
unit is installed).
• If the optional quad magazine unit is installed and paper magazine A is used, see ☞ 4.1.8 Paper
jam between paper magazine A and the paper supply unit (if the quad magazine unit is installed).
6049 Pressure Guide operation error.

Corrective action
1. Click NO.

There may be paper jammed in the paper advance unit.
• For the procedure of corrective actions, see ☞ 4.1.2 Paper jam in the paper advance unit.
3 – 17
Printer 1
6069 — 6081
If it recurs
6069 The printer top cover is open.

Corrective action
1. Check whether paper is jammed in the printer.

If paper is jammed, remove it.
• For the procedure of corrective actions, see ☞ 4.1 Paper jam.
2. Securely close the printer top cover.
3. Click YES.
IMPORTANT
• Do not open the printer top cover while printing. If the printer top cover is opened while
printing, the corrective action for paper jam will be required.
• This error stops the printing operation.
If it recurs
6073 Synchronous Sensor error.

6075 G Laser control error.
6076 Polygon Mirror control error.
6077 Interlock error.
Corrective action
1. Click NO.
• For details about the procedure, see the Starting Guide ☞ 7.1.3 Restarting the system if an
error occurs.
If it recurs
6081 Backup data error. Printer

Corrective action
This message is shown when the power supply of this system has been turned off for five days or more.
IMPORTANT
• If this error is displayed, it cannot be closed for about five to ten minutes because of the
internal system processing.
3 – 18
Printer 1
6082 — 6101
1. Click NO.
6082 Setup error.

Corrective action
This error message is shown if the system is not normally set up.

1. Click YES.
2. Set up the system again.
6087 Laser Control PCB system error.

Corrective action
1. Click YES.
error occurs.
If it recurs
6101 Paper Hold Motor operation error.

Corrective action

IMPORTANT
2. Pull out and reinsert the paper supply unit.
Push it as far as it will go.
3 – 19
Printer 1
6104 — 6106
IMPORTANT
• Before pulling out the paper supply unit, confirm that arm unit 1 is lowered. If arm unit 1
is in the upper position, slowly lower it and then pull out the paper supply unit.
Paper supply unit Lowered arm unit 1
Lever
Arm unit 1
G089547

4. Click NO.
If it recurs
6104 Printer Door is open.

Corrective action
1. Check whether paper is jammed in the printer.

If paper is jammed, remove it.
• For the procedure of corrective actions, see ☞ 4.1 Paper jam.
2. Close the printer doors securely.
3. Click YES.
IMPORTANT
• Do not open the printer doors during printing. Opening the printer doors while printing
will cause a paper jam in the printer.
6106 G Laser light source status error.

Corrective action
1. Click NO.
If it recurs
3 – 20
Printer 1
6107 — 6112
6107 R Laser temperature is out of range.

Corrective action
1. Click NO.
If it recurs

6112 Could not load the paper. Paper Magazine C
Corrective action
Paper supply unit
Paper magazine C
G088916
IMPORTANT
• For the procedure of corrective actions, see ☞ 4.1.5 Paper jam between paper magazine C and
4. Click YES.
3 – 21
Printer 1
6113 — 6135
6113 Paper did not rewind. Paper Magazine C

Corrective action
Paper supply unit
Paper magazine C
G088916
unit.
• For the procedure of corrective actions, see ☞ 4.1.5 Paper jam between paper magazine C and
2. Click YES.
6134 Paper Supply Pressure Change Motor operation error.

6135 Arm Unit 1 operation error.
Corrective action
1. Click NO.

There may be paper jammed in the paper supply unit.
unit.
unit.
installed).
unit is installed).
If it recurs
3 – 22
Printer 1
6136 — 6150
6136 Exposure Advance Pressure Change Motor 1 operation error.

Corrective action
1. Click NO.

There may be paper jammed in the exposure advance unit.

• For the procedure of corrective actions, see ☞ 4.1.3 Paper jam in the exposure advance unit.
If it recurs
6138 Paper Advance Arm Motor (Left) operation error.

6139 Paper Advance Arm Motor (Right) operation error.
6140 Lane Select Motor (Left) operation error.
6141 Lane Select Motor (Right) operation error.
6142 Paper Advance Pressure Change Motor (Left) operation error.
6143 Paper Advance Pressure Change Motor (Right) operation error.
Corrective action
1. Click NO.

There may be paper jammed in the paper advance unit.
• For the procedure of corrective actions, see ☞ 4.1.2 Paper jam in the paper advance unit.
If it recurs
6148 Paper End Sensor A error.

6149 Paper End Sensor B error.
6150 Paper End Sensor C error.
Corrective action
1. Click NO.
2. Clean all the sensors on the paper advance path.
Clean other sensors as well even if they are not shown in the error display.
3 – 23
Printer 1
6151 — 6173
• For details about how to clean the sensors on the paper advance path, see ☞ Maintenance
Manual 3.2.1 Cleaning the exposure start sensor, paper sensor 1 and paper sensor 2 and
☞ Maintenance Manual 3.2.2 Cleaning the paper end sensor.
IMPORTANT
6151 Paper Loading Sensor error.

6152 Zigzagging Correction Sensor (Left) error.
6153 Zigzagging Correction Sensor (Right) error.
Corrective action
6155 Exposure Start Sensor error.

6157 Paper Sensor 1 error.
6158 Paper Sensor 2 (Left) error.
6159 Paper Sensor 2 (Center) error.
6160 Paper Sensor 2 (Right) error.
Corrective action

• For details about how to clean the sensors on the paper advance path, see ☞ Maintenance
Manual 3.2.1 Cleaning the exposure start sensor, paper sensor 1 and paper sensor 2 and
☞ Maintenance Manual 3.2.2 Cleaning the paper end sensor.
IMPORTANT
If it recurs
6173 Printer Door 3 is open. It may be adversely affect print quality.

Corrective action
1. Close printer door 3 which is the door of the triple or quad magazine unit.
IMPORTANT
• If there is paper in process in the printer section (inside printer doors 1 and 2), it may be
exposed due to the opened printer door 3. For systems in which the triple or quad
magazine unit is installed, vibration made by opening and closing printer door 3 or
installing and removing paper magazine A or A2 may adversely affect the print quality.
Check the finished print quality and print again as necessary.
3 – 24
Printer 1
6177 — 6187
2. Click YES.
The attention message is closed and printing process is continued.
6177 Laser Unit temperature is out of range.

6179 B/G Laser Output Unit error.
Corrective action
1. Click NO.
If it recurs


Corrective action
1. Click NO.

There may be paper jammed in the exposure advance unit.
• For the procedure of corrective actions, see ☞ 4.1.3 Paper jam in the exposure advance unit.
If it recurs
6187 Setup calculation error.

Corrective action
1. Click NO.
If it recurs
3 – 25
Printer 2
6194 — 6195
Printer 2
6194 Laser Control PCB control error.

Corrective action
1. Click NO.
error occurs.
If it recurs
6195 Paper did not load. Paper Magazine A2

Corrective action
Paper magazine A2
Paper supply unit

Paper supply unit A2
G088917

IMPORTANT
• For the procedure of corrective actions, see ☞ 4.1.7 Paper jam between paper magazine A2 and
the paper supply unit (if the quad magazine unit is installed).
4. Click YES.
3 – 26
Printer 2
6196 — 6199
6196 Paper did not rewind. Paper Magazine A2

Corrective action
Paper magazine A2

Paper supply unit
G088917
unit.
2. Click YES.
6197 Paper End Sensor A2 error.

Corrective action

• For details, refer to ☞ Maintenance Manual 3.2.1 Cleaning the exposure start sensor, paper
sensor 1 and paper sensor 2 or ☞ Maintenance Manual 3.2.2 Cleaning the paper end sensor.
IMPORTANT
If it recurs
6199 Pressure Release Motor A2 operation error.

Corrective action
3 – 27
Printer 2
6200 — 6200
2. Pull out the paper supply unit A2 and return it.

IMPORTANT
• Confirm that paper supply unit A2 is inserted as far as it will go (position of arrow label)
and it is locked securely.
G085992

4. Click NO.

There may be paper jammed in paper supply unit A2.
If it recurs
6200 Width Change Motor A2 operation error.

Corrective action

2. Pull out the paper supply unit A2 and return it.
IMPORTANT
• Confirm that paper supply unit A2 is inserted as far as it will go (position of arrow label)
and it is locked securely.
G085992
3 – 28
Printer 2
6201 — 6201

4. Click NO.

There may be paper jammed in paper supply unit A2.
If it recurs


Corrective action
Paper supply unit
Paper guide
Paper magazine A
G088918
IMPORTANT
• For the procedure of corrective actions, see ☞ 4.1.8 Paper jam between paper magazine A and
4. Click YES.
3 – 29
Printer 2
6202 — 6204
6202 Paper did not rewind. Paper Magazine A

Corrective action
Paper supply unit
Paper guide
Paper magazine A
G088918
unit.
• For the procedure of corrective actions, see ☞ 4.1.8 Paper jam between paper magazine A and
2. Click YES.
6203 Setup error.

Corrective action
If density of prints is not normal

1. Click YES.
2. Perform Process Control Strip and confirm the condition of the processing
solution.
If density of prints is normal

1. Click YES.
3. Clean the calibration plate.
6204 Setup error.

Corrective action
This message is shown when the paper color intensity is judged to be low. The condition of the processing
solution might deteriorate.
3 – 30
Printer 2
6205 — 6208
If density of prints is not normal

1. Click YES.
2. Perform Process Control Strip and confirm the condition of the processing
solution.
If density of prints is normal

1. Click YES.

6205 Setup error.

Corrective action
1. Click YES.
6208 Paper has jammed in the Paper Supply Unit.

Corrective action
If the quad magazine unit is installed If the triple magazine unit is installed
Paper magazine A
Paper magazine A2
Paper magazine B
Paper magazine C
Paper magazine A Paper supply unit

G089208
unit.
unit.
3 – 31
Printer 2
6209 — 6209
unit.
installed).
unit is installed).
If no paper is jammed
Clean all the sensors on the paper advance path.
• For details, see ☞ Maintenance Manual 3.2.2 Cleaning the paper end sensor.
IMPORTANT
2. Click YES.
IMPORTANT
6209 Paper has jammed in the Exposure Advance Unit.

Corrective action
Exposure advance unit
G088922
1. Remove paper jammed in the exposure advance unit.

• For details, see ☞ 4.1.3 Paper jam in the exposure advance unit.
2. Click YES.
IMPORTANT
3 – 32
Printer 2
6210 — 6210
6210 Paper remains in the Paper Supply Unit.

Corrective action
If the quad magazine unit is installed If the triple magazine unit is installed
Paper magazine A
Paper magazine A2
Paper magazine B

Paper magazine C
Paper magazine A Paper supply unit

G089208

IMPORTANT
2. Check whether paper remains between the paper magazine and paper supply
unit.
unit.
unit.
installed).
unit is installed).
If no paper remains
Clean all the sensors on the paper advance path.
For the cleaning procedure, see below.
• See ☞ Maintenance Manual 3.2.2 Cleaning the paper end sensor
IMPORTANT
3. Click YES.
3 – 33
Printer 2
6211 — 6220
6211 Paper remains in the Exposure Advance Unit.

Corrective action
G088922

IMPORTANT
2. Check whether paper remains in the exposure advance unit.
• For details, see ☞ 4.1.3 Paper jam in the exposure advance unit.
If no paper remains
Clean the exposure start sensor.
and paper sensor 2.
IMPORTANT
3. Click YES.
6220 B Laser temperature is out of range.

Corrective action
1. Click NO.
If it recurs
3 – 34
Printer 2
6221 — 6222
6221 Paper has jammed in the Paper Advance Unit.

Corrective action
Paper advance unit

G088923
1. Remove the paper jammed in the paper advance unit.

• For details, see ☞ 4.1.2 Paper jam in the paper advance unit.
2. Click YES.
IMPORTANT
6222 Paper has jammed in the Processor loading unit.

Corrective action
Processor loading unit
G088924
1. Remove paper jammed in the processor loading unit.

• For details, see ☞ 4.1.1 Paper jam in the processor loading unit.
2. Click YES.
IMPORTANT
3 – 35
Printer 2
6223 — 6224
6223 Paper remains in the Paper Advance Unit.

Corrective action
Paper advance unit
G088925

IMPORTANT
2. Check whether paper remains in the paper advance unit.
• For details, see ☞ 4.1.2 Paper jam in the paper advance unit.
If no paper remains
Clean paper sensor 1.
and paper sensor 2.
IMPORTANT
3. Click YES.
6224 Paper remains in the Processor loading unit.

Corrective action
G088926

IMPORTANT
3 – 36
Printer 2
6227 — 6229
2. Check whether paper is jammed in the processor loading unit.

• For details, see ☞ 4.1.1 Paper jam in the processor loading unit.
If no paper remains
Clean paper sensors 2 (right, center and left).
and paper sensor 2.
IMPORTANT
3. Click YES.


6228 Paper did not load. Paper Magazine B
6229 Could not load the paper. Paper Magazine C
Corrective action
Paper magazine A Paper magazine B
Paper magazine C
Paper supply unit

G088927
To load paper correctly and continue operation

IMPORTANT
• If the error occurs in paper magazine A (the triple magazine unit is installed), see ☞ 4.1.6 Paper
installed).
• If the error occurs in paper magazine C, see ☞ 4.1.5 Paper jam between paper magazine C and
3 – 37
Printer 2
6230 — 6231
4. Click YES.

6230 Paper did not load. Paper Magazine A2

Corrective action
Paper magazine A2
Paper supply unit
Paper guide
Paper magazine A
G088928
To load paper correctly and continue operation

IMPORTANT
• If the error occurs in paper magazine A2, see ☞ 4.1.7 Paper jam between paper magazine A2
and the paper supply unit (if the quad magazine unit is installed).
4. Click YES.
3 – 38
Printer 2
6231 — 6231

3 – 39
Colorimeter
6551 — 6554
Colorimeter
6551 Paper has jammed in the Colorimeter Unit.

Corrective action
1. Remove jammed paper.

2. Click YES.
4. Clean the advance rollers of the colorimeter unit with the supplied cleaning sheet.
• For details, see ☞ Maintenance Manual 8.1 Cleaning the colorimeter unit advance rollers.
If it recurs
6554 Calibration Plate advance error.

Corrective action
2. Move the colorimeter unit to the left.
Press the lever, and move the colorimeter unit to the left.
Colorimeter unit
Lever
G089435
3 – 40
Colorimeter
6555 — 6555
3. Remove the calibration plate from the colorimeter unit.

Turn the knob screw, and slide the cover of the calibration plate.
Calibration plate

Cover of the calibration plate
G088887
4. Insert the calibration plate correctly.

IMPORTANT
• If you insert the calibration plate upside down or do not fit it in the groove, the correct
measurement will not be obtained. Insert it with the correct side (the side with the
circular measurement area) facing up, and fit it in the groove.
Groove
Calibration plate
Insert it with the circular measurement side up.
G088889

6. Click YES.
7. Perform the setup or adjustment again.
If it recurs
6555 Set the Colorimeter Unit.

Corrective action
1. If paper is jammed in the colorimeter unit, remove the paper.

3 – 41
Colorimeter
6555 — 6555

2. Click YES.
4. Attach the colorimeter unit correctly.
(1) Put the colorimeter unit to the left cutout position of the rail.
Colorimeter unit
Align the arrows to the left cutouts of the rail.
G089472
(2) Move the colorimeter unit to the right.

Press the lever, and move the colorimeter unit so that the arrows are aligned to the right
cutouts of the rail.
IMPORTANT
• Confirm that the colorimeter unit is securely locked.
Colorimeter unit
Lever
Rail
G089433

If it recurs
3 – 42
Common to printers
6680 — 6680
Common to printers
6680 Network communication error.

Corrective action
This message is shown if there is a communication problem between the operation PC and the printer while
printing.
1. Click NO.

error occurs.
If it recurs
3 – 43
Software
6901 — 6931
Software
6901 ARCNET communication error.

Corrective action

• For details, see the Starting Guide ☞ 7.1.1 Turning off the power supply for troubleshooting.
6903 Serial communication error.

Corrective action
This message is shown when you cannot normally measure a test print of daily setup with the colorimeter.
1. Click NO.
NOTE
• Click YES to continue the operation.
If the operation is continued, the print quality may be adversely affected because the measurement with
the colorimeter is not done.
If it recurs
6909 CPU was reset. Abort the process.

Corrective action
This message is shown if the power supply was reset due to a power failure.
The work is canceled. Retry the work.

6921 PCB error.

Corrective action

6931 Backup data error. Printer I/F Main PCB

Corrective action
IMPORTANT
1. Click NO.
3 – 44
Software
6931 — 6931
3 – 45
4
This chapter explains each corrective action in detail.
4–1
4.1 Paper jam
4.1 Paper jam
4.1.1 Paper jam in the processor loading unit

Confirm the unit position shown in the figure below and remove the jammed paper completely. If the paper advance path is
dirty, clean it.
If paper is jammed in a unit, paper may also be jammed in other units in which paper is advanced before the unit. Check
whether paper remains and remove it, if any.
Indicates the units to remove the jammed paper.
Indicates the paper path.
G089193
Requirements
• Scissors
• Blower brush
• Firmly-squeezed damp cloth
• Flashlight
Use this if the inside of the printer is too dark to see.
IMPORTANT
3. Open the printer top cover.
IMPORTANT
• Do not open the printer top cover while the Long Length Print Tray is attached. Otherwise, the tray
may be damaged.
Remove the Long Length Print Tray before opening the printer top cover.
Printer top cover
G069681
4–2
4.1 Paper jam
4. Open the processor loading unit and check that there is no paper there.
Remove paper, if any.
Handle
Processor loading unit Paper

G088932
5. If the paper path and rollers in the processor loading unit are dirty, clean them using a blower
brush.
If dirt is hard to remove, wipe it off using a firmly-squeezed damp cloth.
Paper paths
G069077
6. Check whether paper is also jammed in other units in which paper is advanced before the
processor loading unit.
• For details, see Step 5 or later in ☞ 4.1.2 Paper jam in the paper advance unit.
7. Close the processor loading unit.

This completes the corrective action for paper jam in the processor loading unit.
4.1.2 Paper jam in the paper advance unit

dirty, clean it.
4–3
4.1 Paper jam
Paper advance unit 1
G089194
Requirements
• Scissors
• Blower brush
• Flashlight
IMPORTANT

IMPORTANT
may be damaged.
Printer top cover
G069681
4–4
4.1 Paper jam
4. Open the processor loading unit.

Handle

G089182
5. Check whether no paper is jammed between the paper advance rollers in paper advance unit
2.
If there is jammed paper, remove the pressure guide and remove the paper.
Paper Pressure guide
G069701
If a Long Length Print is jammed in paper advance units 1 and 2

Cut off the paper and remove it from paper advance unit 2.
Paper
G070420
4–5
4.1 Paper jam
6. Ifthe pressure guide and the rollers in paper advance unit 2 are dirty, clean them using a
blower brush.

Advance roller
Pressure guide
G069704
7. Attach the pressure guide and close the processor loading unit.
Pressure guide
G069699
8. Check the position of arm unit 2. If they touch paper advance unit 1, move them to the position
of the arrow marks.
IMPORTANT
• Hold the light blue part when moving arm unit 2.
Arm units 2
Arm unit 2
Arrow marks

G088933
9. Open paper advance unit 1 by holding the handle.
4–6
4.1 Paper jam
10. If there is paper jammed in paper advance unit 1, remove it.

If it is hard to remove the paper, open the pressure guide to remove it in Step 12.
Handle Paper

G088934
IMPORTANT
• Arm unit 2 is lowered automatically when opening paper advance unit 2. Do not touch the moving
arm unit 2 or belt.
Handle
Paper advance unit 2 Arm unit 2

G069089
12. Open the pressure guide in paper advance unit 1 and check if there is no paper.
Remove paper, if any.
Push the handle and open the pressure guide.

(It is not fixed.)
Paper
G069715
4–7
4.1 Paper jam
If the paper is jammed in paper advance unit 1 and the exposure advance unit
Cut off the paper and remove it from paper advance unit 1.
Paper
G069716
13. If the rollers in paper advance unit 1 are dirty, clean them using the blower brush.
Roller
*1
*2
Clean the rollers from the directions above.
Push the handle and open the pressure guide.

(It is not fixed.)
G088935
*1. Restore the paper advance unit and perform cleaning from above.
*2. Open the pressure guide of paper advance unit 1 and perform cleaning.
paper advance unit.
• For details, see Step 7 or later in ☞ 4.1.3 Paper jam in the exposure advance unit.
4–8
4.1 Paper jam
15. Close paper advance units 2 and 1.

G069095

This completes the corrective action for paper jam in the paper advance unit.
4.1.3 Paper jam in the exposure advance unit
dirty, clean it.
G089195
Requirements
• Scissors
• Blower brush
• Flashlight
IMPORTANT
IMPORTANT
may be damaged.
4–9
4.1 Paper jam
Printer top cover
G069681
4. Check the position of arm unit 2. If they touch paper advance unit 1, move them to the position
of the arrow marks.
IMPORTANT
• Hold the light blue part when moving arm unit 2.
Arm units 2
Arm unit 2
Arrow marks

G089171
Handle

G089183
4 – 10
4.1 Paper jam
IMPORTANT
arm unit 2 or belt.
Handle

G069089
7. Remove the pressure guide of the exposure advance unit.
Release the two lock levers and then remove the pressure guide by holding the handle.
IMPORTANT
• Be careful not to damage the pressure guide.
• Firmly hold the pressure guide when you remove it.
• Return the pressure guide as soon as you finish the work. If not, dust attaches and that may
adversely affects the print quality.
Lock lever
Pressure guide
Handle
Lock lever G089172
8. Remove paper in the exposure advance unit, if any.
Paper
G069717
If the paper cannot be removed

The paper is jammed from the exposure advance unit to the paper supply unit. You need to push off the paper
downward to take it from the paper supply unit.
4 – 11
4.1 Paper jam
Remove the paper in Step 13.
Paper
G069718
9. If the paper path and the pressure guide of the exposure advance unit are dirty, clean them
using a blower brush.

Paper path
Pressure guide
G069003
10. Reattach the pressure guide.
IMPORTANT
• Hold the pressure guide when you attach it.
• After wiping the pressure guide with a firmly-squeezed damp cloth, make sure that it is dried before
attaching it.
Lock levers
Align the pressure guide pin to the guide.

Pressure guide
G069092
4 – 12
4.1 Paper jam

G069095
13. Remove paper jammed in the exposure advance unit, if any.
Paper
G089173
exposure advance unit.
• For paper magazine B, see ☞ 4.1.4 Paper jam between paper magazine B and the paper supply unit.
• For paper magazine C, see ☞ 4.1.5 Paper jam between paper magazine C and the paper supply unit.
• If optional triple magazine unit is installed and paper magazine A is used, see ☞ 4.1.6 Paper jam between
paper magazine A and the paper supply unit (if the triple magazine unit is installed).
• If optional quad magazine unit is installed and paper magazine A2 is used, see ☞ 4.1.7 Paper jam between
paper magazine A2 and the paper supply unit (if the quad magazine unit is installed).
• If optional quad magazine unit is installed and paper magazine A is used, see ☞ 4.1.8 Paper jam between
paper magazine A and the paper supply unit (if the quad magazine unit is installed).
15. Close the printer doors.

This completes the corrective action for paper jam in the exposure advance unit.
4.1.4 Paper jam between paper magazine B and the paper supply unit
This section explains how to remove paper jammed between paper magazine B and the paper supply unit in the printer
section.
4 – 13
4.1 Paper jam
Confirm the position of each unit shown in the figure below and remove the jammed paper completely. If the paper advance
path is dirty, clean it.
Paper supply unit
Shows the paper path.
Paper magazine B
G089179
Requirements
• Blower brush
• Clean gloves
• Dark bag (option)
• Flashlight
IMPORTANT
3. Take the manual cutter from the inside of printer door 1.
Manual cutter
G069721
4 – 14
4.1 Paper jam
4. Cut off the paper jammed between paper magazine B and paper supply unit with the manual
cutter.
Insert the manual cutter straight as

far as it will go.
Paper supply unit
G089176
5. Store the manual cutter inside of printer door 1.
6. Slide the lever to the right and pull out the paper supply unit.
IMPORTANT
• Before pulling out the paper supply unit, confirm that arm unit 1 is lowered. If arm unit 1 is in the
upper position, slowly lower it and then pull out the paper supply unit.
Lowered arm unit 1

Paper supply unit
Paper supply unit
Lever
Arm unit 1
G089548
7. Remove paper in arm unit 1, if any.
Paper
Arm unit 1
G069720
4 – 15
4.1 Paper jam
8. Raise arm unit 1.

Slowly move arm unit 1 upward by holding the handle.
G090059
9. Open paper guide B and remove paper, if any.

Paper guide B
Twist the lever toward the right and release the

lock of paper guide B.
G069726
10. If the rollers in the paper supply unit are dirty, clean them with the blower brush.
(1) Clean the rollers using the blower brush with paper guide B opened.
Clean all around the roller at left side by rotating the knob.
G069098
4 – 16
4.1 Paper jam
(2) Clean the rollers with the blower brush while raising arm unit 1.
G069682
11. Return paper guide B to the original position.
IMPORTANT
• Confirm that paper guide B is securely locked.
12. Remove the paper jammed in the advance roller of the paper supply unit.
(1) Open paper guide C by holding the handle.
Handle Paper guide C
G069006
(2) Check whether paper twines around the advance roller. Remove paper, if any.
Advance roller
Paper G070421
(3) Check whether paper remains in paper guide C.

4 – 17
4.1 Paper jam
(4) Return paper guide C to the original position.
The correct position is

where the arrows are
aligned.
Paper guide C
G069008
13. If the advance roller is dirty, clean it with the blower brush.
Advance roller
Clean all around the advance roller by rotating the

knob.
G089439
14. Restore the paper supply unit.
IMPORTANT
• Confirm that the paper supply unit is inserted as far as it will go and it is locked securely.
15. Confirm the paper condition in paper magazine B that has been used.
Perform this operation for the error below.
• 6013 Paper did not load. Paper Magazine B
• 6015 Paper did not rewind. Paper Magazine B
• 6228 Paper did not load. Paper Magazine B
16. Process the paper end before attaching Paper magazine B.

• For details about how to process the end of the paper, see ☞ 4.1.10 Process of paper end.

This completes the corrective action for paper jam between paper magazine B and the paper supply unit.
4 – 18
4.1 Paper jam
4.1.5 Paper jam between paper magazine C and the paper supply unit
This section explains how to remove paper jammed between paper magazine C and the paper supply unit in the printer
section.
Paper supply unit
Paper magazine C
G089180
Requirements
• Blower brush
• Clean gloves
• Flashlight

IMPORTANT
Manual cutter
G089560
4 – 19
4.1 Paper jam
4. Cutoff the paper jammed between paper magazine C and the paper supply unit with the
manual cutter.
Paper supply unit
Insert the manual cutter straight as far as it will go. At this

time, you must align each bottom of light blue indications on
the cutter and the paper supply unit.
G089177
6. Slide the lever to the right and pull out the paper supply unit.
IMPORTANT
Lowered arm unit 1

Paper supply unit
Paper supply unit
Lever
Arm unit 1
G089548
Paper
Arm unit 1
G069720
4 – 20
4.1 Paper jam

G090059

Paper guide B
G069726
G069098
4 – 21
4.1 Paper jam
G069682
IMPORTANT
(1) Open paper guide C by holding the handle.
Handle Paper guide C
G069006
(2) Check whether paper twines around the advance roller. Remove paper, if any.
Advance roller
Paper G070421
(3) Check whether paper remains in paper guide C.

4 – 22
4.1 Paper jam
(4) Return paper guide C to the original position.

aligned.
Paper guide C
G069008
13. If the advance roller is dirty, clean it with the blower brush.
Advance roller
Clean all around the advance roller by rotating the

knob.
G089439
IMPORTANT
15. Check the paper condition in paper magazine C.

• 6112 Could not load the paper. Paper Magazine C
• 6113 Paper did not rewind. Paper Magazine C
• 6229 Could not load the paper. Paper Magazine C
16. Process the paper end before attaching paper magazine C.


This completes the corrective action for paper jam between paper magazine C and the paper supply unit.
4 – 23
4.1 Paper jam
4.1.6 Paper jam between paper magazine A and the paper supply unit (if
the triple magazine unit is installed)
This section explains how to remove jammed paper between paper magazine A and the paper supply unit in the printer
section for the system in which optional triple magazine unit is installed.
Paper supply unit
Paper magazine A
G089178
Requirements
• Blower brush
• Clean gloves
• Flashlight

IMPORTANT
Manual cutter
G089560
4 – 24
4.1 Paper jam
4. Cutoff the paper jammed between paper magazine A and the paper supply unit with the
manual cutter.
Insert the manual cutter straight as

far as it will go.
Paper supply unit
G089174
6. Turn the knob of paper magazine A to rewind paper into the paper magazine.
(1) Slowly turn the knob counterclockwise just once while pushing the shutter lever downward.
Paper magazine A
Shutter lever
Knob
G089561
(2) Slide the lever to the right and pull out the paper supply unit.
IMPORTANT
• Before pulling out the paper supply unit, confirm that arm unit 1 is lowered. If arm unit 1 is in
the upper position, slowly lower it and then pull out the paper supply unit.
Lowered arm unit 1

Paper supply unit
Paper supply unit
Lever
Arm unit 1
G089548
4 – 25
4.1 Paper jam
(3) Confirm that paper is rewound correctly.

If you can see the paper from the cut inside the printer, the paper is not rewound properly. Remove the paper
from the cut.
Cut
Paper
G081977
Paper
Arm unit 1
G069720

G090059

Paper guide B

G069726
4 – 26
4.1 Paper jam
G069098
G069682
IMPORTANT
Turn the advance roller knob clockwise to feed and remove the paper in the paper supply unit.
4 – 27
4.1 Paper jam
If no paper comes out after you turn the knob clockwise twice, there is no paper around the advance roller. Skip this
step and go to the next one.
Paper
Knob
G069728
13. Check whether paper remains in the paper guide.
(1) Open paper guide A by holding the handle.
Handle Paper guide A

G069005
(2) If paper remains in the paper guide, remove the paper.

(3) Return paper guide A to the original position.

aligned.
Paper guide A
G069100
4 – 28
4.1 Paper jam
14. If the advance roller of the paper supply unit is dirty, clean it with the blower brush.
Advance roller
Clean all around the advance roller by

rotating the knob.
G089440

IMPORTANT
16. Check the paper condition in paper magazine A.

• 6012 Paper did not load. Paper Magazine A
• 6014 Paper did not rewind. Paper Magazine A
17. Perform the process on the end of the paper before attaching Paper magazine A.

This completes the corrective action for paper jam between paper magazine A and the paper supply unit.
4.1.7 Paper jam between paper magazine A2 and the paper supply unit (if
the quad magazine unit is installed)
This section explains how to remove jammed paper between paper magazine A2 and the paper supply unit in the printer
section for the system in which optional quad magazine unit is installed.
4 – 29
4.1 Paper jam
Paper magazine A2
Shows the paper path of paper magazine currently used.
Paper supply unit

G089199
Requirements
• Blower brush
• Clean gloves
• Flashlight
IMPORTANT
Manual cutter
Printer door 1
G086025
4 – 30
4.1 Paper jam
4. Cut the paper in paper supply unit A2 of the quad magazine unit and the paper supply unit of
the printer main unit with the manual cutter.
Example: Lower part of paper supply unit A2
Manual cutter
G089201
5. Cut the paper between paper magazine A2 and paper supply unit A2 using a manual cutter.
Example: Upper part of paper supply unit A2
Manual cutter
G089202
6. Slide the lever to the right and pull out paper supply unit A2.
Hold the handle to pull out the unit.

Handle
Lever
G089197
4 – 31
4.1 Paper jam
7. Remove the paper jammed in paper supply unit A2.
(1) Turn the advance roller knob clockwise to feed and remove the paper in paper supply unit A2.
Paper
Advance roller knob

G085998
If paper cannot be removed although Step (1) was performed

(1) Turn the knob screw clockwise.
(2) Turn the knob of advance roller clockwise to remove the paper.
Paper
Knob screw
Advance roller knob
G085999
IMPORTANT
• If no paper comes out after you turn the knob of the advance roller clockwise twice, paper may jam in
the pressure guide. See ☞ If the paper is jammed in the pressure guide.
If the paper is jammed in the pressure guide

(1) Release the lock and remove the pressure guide.
4 – 32
4.1 Paper jam
(2) Remove jammed paper.
Pressure guide
Paper
Lock
G086000
(3) Reattach the pressure guide.
8. If the advance rollers (two) are dirty, clean it with the blower brush.
Advance roller
Clean all around the roller by rotating the knob.
Advance roller
Clean all circumference of the roller turning it
with your hand.
G089441
9. Rewind the paper of paper magazine A2 into the paper magazine.
Rewinding paper into paper magazine A2

Paper magazine A2
Shutter lever
Knob
G086026
4 – 33
4.1 Paper jam
(2) Pull out paper supply unit A2 and check whether paper is normally rewound.
As shown in the figure below, if you can see the paper from the slot positioned back of the paper supply unit
A2, the paper is not rewound correctly. Remove the paper from the cut.
Cut
Paper
G086027
10. Restore paper supply unit A2.
IMPORTANT
• Confirm that paper supply unit A2 is inserted as far as it will go (position of arrow label) and it is
locked securely.
11. Cut off the paper between paper supply unit A2 of the quad magazine unit and the paper
supply unit of the printer main unit with the manual cutter.
Example: Lower part of the paper supply unit (printer main unit)
Paper supply unit

Paper supply unit
Insert the manual cutter straight as far as it will

go so that the directions of the light blue marks
on the cutter and paper supply unit are the same.
Manual cutter
G089175
4 – 34
4.1 Paper jam
13. Remove the paper in the quad magazine unit and the paper supply unit in the printer main unit.
(1) Slide the lever to the right and pull out the paper supply unit of the printer main unit.
IMPORTANT
• Before pulling out the paper supply unit, confirm that arm unit 1 is lowered. If arm unit 1 is in
the upper position, slowly lower it and then pull out the paper supply unit.
Example: Paper supply unit (printer main unit)
Lowered arm unit 1
Paper supply unit
Paper supply unit
Lever
Arm unit 1
G089548
(2) Remove the paper from the slot positioned at back of the paper supply unit.
Cutout
Paper
Paper supply unit G089204
Paper
Arm unit 1
G069720
4 – 35
4.1 Paper jam

G090059

Paper guide B

G069726
G069098
4 – 36
4.1 Paper jam
G069682
IMPORTANT
19. Remove the paper jammed in the paper supply unit advance roller section of the printer main
unit.
Paper
Paper supply unit
Knob
G089205
4 – 37
4.1 Paper jam

G069005


aligned.
Paper guide A
G069100
4 – 38
4.1 Paper jam
Advance roller

rotating the knob.
G089440

IMPORTANT
23. Check the paper condition in paper magazine A2.

• 6195 Paper did not load. Paper Magazine A2
• 6196 Paper did not rewind. Paper Magazine A2
• 6230 Paper did not load. Paper Magazine A2
24. Process the paper end before attaching paper magazine A2.

This completes the corrective action for paper jam between paper magazine A2 and the paper supply unit.
4.1.8 Paper jam between paper magazine A and the paper supply unit (if
the quad magazine unit is installed)
This section explains how to remove jammed paper between paper magazine A and the paper supply unit in the printer
section for the system in which optional quad magazine unit is installed.
4 – 39
4.1 Paper jam
Shows the paper path of paper magazine currently used.
Paper supply unit

Paper guide
Paper magazine A
G089200
Requirements
• Blower brush
• Clean gloves
• Flashlight
Manual cutter
Printer door 1
G086025
4 – 40
4.1 Paper jam
4. Cut the paper positioned between paper magazine A and the paper guide using the manual
cutter.
Example: Lower part of paper supply unit A2
Paper guide
Paper guide
Manual cutter
G089206
5. Cut the paper jammed from the paper guide to the paper supply unit in the printer main unit
using the manual cutter.
Example: Lower part of the paper supply unit (printer main unit)
Paper supply unit
Paper supply unit
Insert the manual cutter straight as far as it will

go so that the directions of the light blue marks
on the cutter and paper supply unit are the same.
Manual cutter
G089207
6. Remove paper in the paper guide.
(1) Turn the knob screw on the lower part of paper supply unit A2 in the direction indicated with the arrow
to open the paper guide.
(2) Remove paper.
Example: Lower part of the paper supply unit A2
Knob screw
Paper
Paper guide
G086006
4 – 41
4.1 Paper jam
7. Rewind the paper of paper magazine A into the paper magazine.
Rewinding paper into paper magazine A

Paper magazine A
Shutter lever
Knob
G086029
8. Reattach the paper guide. (one knob screw)
9. Slide the lever to the right and pull out the paper supply unit of the printer main unit.
IMPORTANT
Example: Paper supply unit (printer main unit)
Lowered arm unit 1
Paper supply unit
Paper supply unit
Lever
Arm unit 1
G089548
Paper
Arm unit 1
G069720
4 – 42
4.1 Paper jam

G090059

Paper guide B
G069726
G069098
4 – 43
4.1 Paper jam
G069682
IMPORTANT
15. Remove the paper jammed in the paper supply unit advance roller section of the printer main
unit.
Paper
Paper supply unit
Knob
G089205
4 – 44
4.1 Paper jam
G069005


aligned.
Paper guide A
G069100
4 – 45
4.1 Paper jam
Advance roller

rotating the knob.
G089440

IMPORTANT
19. Check the paper condition in paper magazine A.

• 6202 Paper did not rewind. Paper Magazine A
20. Perform the process on the end of the paper before attaching Paper magazine A.

This completes the corrective action for paper jam between paper magazine A and the paper supply unit.
4.1.9 Confirming the condition of the paper in the paper magazine

Confirm the condition of the paper in the paper magazine when the paper could not be loaded (fed) or rewound.
Requirements
• Clean gloves
1. Wear clean gloves.
2. Put the paper magazine in the dark bag.

If you do not have the optional dark bag, do it in a darkroom.
4 – 46
4.1 Paper jam
3. Confirm the paper condition.

Make sure the check items in the following table and take a corrective action.
Check item Corrective action

Confirm that paper is tightly Rewind the paper tightly if it is too slack.
rewound.
Check that paper is not folded. If the paper is folded, unfold it before setting it. Feed the paper and cut off the
folded part after taking out from the dark bag.
Confirm that there is enough paper. If the rear end of paper is from the roll paper core, rewind paper into the core.
If paper cannot be rewound, leave it as it is.
NOTE
• If you print without the paper being rewound into the roll paper core,
paper cannot be rewound into the paper magazine.
4. Close the paper magazine.
5. Take it out of the dark bag.
6. Process the paper end.

• For details, see ☞ 4.1.10 Process of paper end.
This completes confirming the condition of the paper in the paper magazine.
4.1.10 Process of paper end
1. Pull the exposed part of paper from the outlet of the paper magazine.
Turn the knob clockwise with pressing the button downward to advance the paper.
If the paper is folded, pull the folded part of paper out of the outlet of the paper magazine.
4 – 47
4.1 Paper jam
2. After feeding the paper, cut it straight at some distance from the outlet of the paper magazine.
Paper outlet
Knob
Button
G070422
3. Turn the knob to hide the paper end in the paper magazine.
Confirm that the paper end is hidden under the cutout.
Cutout
Paper leading edge Knob

G070423

This completes processing paper end.
4.1.11 Paper jam in the colorimeter unit

This section explains how to remove paper jammed in the colorimeter unit.
2. Open the print sorter unit.
3. Lift the print conveyor unit.
4. Slowly pull out the paper holding its edge.
Paper
G089436
4 – 48
4.1 Paper jam

Press the lever and move the colorimeter unit to the left, and slowly pull out the paper.
Colorimeter unit Paper
Lever
G089437
After removing the paper, restore the colorimeter unit.
If the paper jams between the colorimeter unit and dryer unit
• For details, see ☞ 7.2.5 Paper jam in the colorimeter unit and dryer rack in the Starting Guide.
If the paper cannot be removed
5. Lower the print conveyor unit.
6. Close the print sorter unit.

This completes the corrective action for paper jam in the colorimeter unit.
4 – 49
4.2 Replacing the replenisher cartridge
1. Remove the replenisher cartridge.

• For details, see ☞ 4.2.1 Removing the replenisher cartridge.
2. Attach a new replenisher cartridge.

• For details, see ☞ 4.2.2 Attaching the replenisher cartridge.
4.2.1 Removing the replenisher cartridge

Procedure
1. Open the replenisher section door.
LP7500/7600
G089191
LP7700/7900
G089566
2. After confirming that the replenisher cartridge is empty, remove it.
IMPORTANT
• Gently remove the empty cartridge and immediately turn the cap up. If handling the cartridge with its
cap side down, the remaining solution of cleaning may be spilled out a little, although it is harmless.
4 – 50
• When discarding the empty replenisher cartridge after replacement and the cleaning solution
remaining in the cartridge, follow the chemical manufacturer's instructions and comply with the local
ordinance and regulation.
Hold the lower part of the empty

replenisher cartridge and remove it.
G090047
4.2.2 Attaching the replenisher cartridge
Procedure
1. Confirm the arrow direction on the replenisher cartridge and attach it as shown below.
Cutouts
G089685
2. Confirm that the triangle mark at the upper left of the replenisher cartridge faces to the triangle
mark of the system.
G089686
4 – 51
3. Close the replenisher section door.

This completes replacing the replenisher cartridge.
4 – 52
4.3 Replenishing PSR

Add 1 tablet of PSR to 4 L of water.
NOTE
• When replenishing 12 L of PSR, directly add 3 tablets of PSR and 12 L of water into the PSR replenishment tank.
4.3.1 LP7500/7600
1. Open processor door 1.
Processor door 1
G089220
2. Replenish the solution to the PSR replenisher tank.
G089438
3. Close processor door 1.

This completes replenishing the PSR solution.
4 – 53
4.3.2 LP7700/7900
1. Open processor door 1.
Processor door 1
G090023
2. Replenish the solution to the PSR replenisher tank.
G090048
3. Close processor door 1.

This completes replenishing the PSR solution.
4 – 54
5
5. Quick Reference
This chapter explains how to deal with the common inquiries such as problematic
prints and other problems.
5–1
5.1 References of common inquiries
5.1 References of common inquiries

This section provides references to solutions for common inquiries.
Detailed information for each type of problem can be found by reading the section shown in Manual reference.
Setup
Item Manual reference
Using a new paper Operator's Manual ☞ 2.1 Workflow to use new paper
Adjusting the print color after replacing the paper Operator's Manual ☞ 2.5 Registering and setting up
paper of different emulsion number [Emulsion Number
Change]
Start up/Close down

Starting up the system when nothing is shown on the display ☞ 5.5.1 The system does not turn on.
Starting up the system while it is in the program timer mode Starting Guide ☞ 3.1.3 Starting up the system while
the program timer is being activated
Closing down the system if the system is not to be used for 5 days Starting Guide ☞ 3.2.3 Closing down the system
or more when you do not use it over the next five days
Handling power failure ☞ 5.5.2 How to handle the corrective action for a
(planned) power outage
Changing the Program Timer Setting Operator's Manual ☞ 4.4.2 Setting the start and end
times of the processing solution temperature adjustment
Troubles
Password to enter the Extension menu cannot be entered. Operator's Manual ☞ 1.2 Accessing the Extension
display
Bad quality prints

White line appears on prints. ☞ 5.2 White line appears on the prints.
Margin (white border) appears on prints. Operator's Manual ☞ 5.4.3 Adjusting if unexposed
area appears on the left or right side of the print
[Exposure Center Correction]
Both ends of prints are dirty. ☞ 5.3 Both ends of prints are dirty.
Prints are dirty except the central part. ☞ 5.4 Edges of prints are dirty
5–2
5.2 White line appears on the prints.

Example:
Advance direction
Line
G076253
! Cause
If white line appears in the advance direction on prints, the cause may be the following.
5. Quick Reference
Cause 1 The laser dust-proof glass is dirty.
Cause 2 The pressure guide of the exposure advance unit is dirty.
! Corrective action
Prepare the following and remove dirt from the laser dust-proof glass and the pressure guide of the exposure advance unit.
• Clean gloves
• Blower brush
• Supplied cleaning cloth
• Hand mirror
• Light
1. If paper is being processed, wait until it is fed to the print receiving tray.
IMPORTANT
Printer top cover
G069681
5–3
Handle

G089183
IMPORTANT
• If arm unit 2 touches paper advance unit 1, move arm unit 2 to the arrow mark and open paper
advance unit 1.
Hold the light blue part when moving the arm unit.
Arm units 2
Arm unit 2
Arrow marks

G089171

IMPORTANT
arm unit 2 or belt.
Handle
G069089
6. Wear clean gloves.
5–4
7. Pull out the knob to release the lock and remove the laser dust-proof glass cover.
Laser unit
Laser dust-proof glass cover

Knob
G088892
8. Clean the laser dust-proof glass using a blower brush.

If dirt is hard to remove, wipe it off using supplied cleaning cloth.
IMPORTANT
• Do not use alcohol to clean. It may adversely affect printing.
• You can wipe it from the front to the back. But, if you wipe it several times, be sure to wipe it in the
same direction. If it is wiped reversely, dirt removed may be put on the glass surface again.
• If it is difficult to confirm dirt due to the poor lighting, look the laser dust-proof glass in the mirror, and
5. Quick Reference
light the glass surface to completely wipe dirt off.
Laser dust-proof glass
G069655
The cleaning cloth is stored on the back of printer door 2.
Storage position of the cleaning cloth
G089556
5–5
9. Attach the laser dust-proof glass cover.

Insert it into the hole of the guide.
Push the laser dust-proof glass cover to the glass surface and
push the knob to fix.
G090063
10. Remove the pressure guide of the exposure advance unit.

Release the two lock levers and then remove the pressure guide by holding the handle.
IMPORTANT
• Firmly hold the pressure guide when you remove it.
Lock lever
Pressure guide
Handle
Lock lever G089172
11. Clean the slot of the removed pressure guide using a blower brush.
Pressure guide
Slot
G081358
12. Reattach the pressure guide.
IMPORTANT
• Hold the pressure guide when you attach it.
5–6
• After wiping the pressure guide with a firmly-squeezed damp cloth, make sure that it is dried before
attaching it.
• Return the pressure guide as soon as cleaning is done. If it is left there, dust may attach again and
that adversely affects the print finish.
Lock levers
Align the pressure guide pin to the guide.

Pressure guide
G069092
5. Quick Reference
G069095
16. Process printing again, and confirm that the streak is not printed.
If white line still appears on prints after the cleaning

5–7
5.3 Both ends of prints are dirty.
5.3 Both ends of prints are dirty.

Dirty part
Dirty part
G087305
! Cause
If both ends of prints are dirty, the cause may be the following.
Cause 1 The rollers of the processing racks are dirty.
! Corrective action
Prepare the following items, and clean the processing racks.
IMPORTANT
• Be careful not to contaminate solutions.
• Specific grease is applied to the rack gears of the processing racks. Basically, you need not apply any
additional grease to them. However, if you apply grease, be sure to use the specified grease.
Using other grease may damage resin parts (e.g. tanks).
Conditions
Perform this operation with the power off.
Requirements
• Safety goggles
• Protective gloves (rubber gloves)
• Workwear (water-repellent)
• Vinyl sheet or cloth (for preventing the floor around the system from being stained by the solution)
• Anti-contamination cover, a vinyl sheet or a cloth to cover the Color Developer tank
• Soft sponge
• Toothbrush
• For details about the procedure, see ☞ Maintenance Manual 8.2 Checking and cleaning the processing racks
(LP7500/7600) or ☞ Maintenance Manual 8.3 Checking and cleaning the processing racks (LP7700/7900).
If both ends of prints are still dirty after you clean the processing racks
5–8
5.4 Edges of prints are dirty
Dirty part
G088229
! Cause
If edges of prints are dirty, the cause may be the following.
Cause 1 Processing solutions are dirty.
• For checking the condition of the processing solutions, contact the manufacturer of the solutions.
! Corrective action
If the processing solutions are dirty, clean the upper guides, squeegee unit, processing racks, and processing tanks. Then
replace the processing solutions.
5. Quick Reference
IMPORTANT
• Be careful not to contaminate solutions.
• Specific grease is applied to the rack gears of the processing racks. Basically, you need not apply any
additional grease to them. However, if you apply grease, be sure to use the specified grease.
Using other grease may damage resin parts (e.g. tanks).
Rack gear
G070370
• If you handle the processing solution such as the replenishment solution or the effluent, the filter cartridges
containing the solution, and their packages, follow the chemical manufacturer's instructions and comply with
the local ordinance and regulation.
Conditions
Perform this operation with the power off.
Requirements
• Safety goggles
• Protective gloves (rubber gloves)
• Workwear (water-repellent)
5–9
• Vinyl hose
• Container for receiving the processing solution
• Toothbrush
• Slotted blade screwdriver
• Vinyl sheet or cloth (for preventing the floor around the system from being stained by the solution)
• Anti-contamination cover, a vinyl sheet or a cloth to cover the Color Developer tank
• Container (for receiving the solution dropping from the removed filter pipe)
• Container (for storing the removed reducing solution block)
Procedure
1. Wash the processing solution tanks.

• For details, see ☞ Maintenance Manual 9.1 Washing the processing solution tanks (LP7500/7600) or
☞ Maintenance Manual 9.2 Washing the processing solution tanks (LP7700/7900).
5 – 10
5.5 Common inquiries for starting up/closing down
5.5.1 The system does not turn on.

If the system does not turn on, confirm that the circuit breaker is on.
The circuit breaker is turned on.
Program timer is running.
Press the manual sorter switch for two seconds or more to start the system.
Manual sorter switch
G070717
• For details, see the Starting Guide ☞ 3.1.3 Starting up the system while the program timer is being activated.
5. Quick Reference
The circuit breaker is turned off.
Turn on the circuit breaker to start the system.
# LP7500/7600
Circuit breaker
G089215
# LP7700/7900
Circuit breaker
G089554
• For details, see the Starting Guide ☞ 3.1.4 Starting up the system when the breaker is off.
5.5.2 How to handle the corrective action for a (planned) power outage
In handling a planned outage, close the system following the procedure below.
5 – 11
1. Perform the Close Down Checks.
2. Turn off the circuit breaker to close down the system.

• For details, see the Starting Guide ☞ 3.2.2 Closing down the system without using the program timer.
After the power recovers, turn on the circuit breaker to start up the system.
• For details, see the Starting Guide ☞ 3.1.4 Starting up the system when the breaker is off.
IMPORTANT
• If the circuit breaker has been off, it takes a while to start up the system to adjust the solution
temperature.
3. Turn off the operation PC power supply.

• For details about how to turn off the power supply of the operation PC, see the EZ Controller Operator's
Manual.
If power fails and recovers during the program timer
There is no problem to use the Program Timer and close down this system as usual.
• For details, see the Starting Guide ☞ 3.2.1 Closing down the system with the program timer.
5 – 12

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LP7500 / 7600 / 7700 / 7900

1. Error and Attention messages

[Issued in July, 2007]

! It is prohibited to copy or reproduce this manual.

Example of warning label

Warning (signal word)

Symbol (warning indication)

Warning text (warning

1. Error and Attention messages

2. Corrective actions for Attention messages

1.1 If the Error/Attention display is shown

1.1.1 Error/Attention numbers

Example: No. 05900−1

1.1.2 If two or more Error/Attention messages are shown at the same

505 Remove the prints from the Print Sorter Unit.

If the prints are on the lowest receiving tray

If no print is on the lowest receiving tray

Print full sensor

506 Close the Dryer Cover.

1. Close the dryer top cover and dryer door.

507 Close the Processor Top Cover.

1. Close the processor top cover.

2. Corrective actions for Attention messages

510 Attach the Print Conveyor Unit.

1. Attach the print conveyor unit in the correct position.

515 Set the Rack Stopper.

Confirm that the rack stopper is securely locked.

Align the arrows to the central cutouts of the rail.

2. Open the processor top cover.

4. Close the processor top cover.

520 Sensors may be dirty.

1. Clean the sensor of the dryer rack.

521 Remove the prints on the print receiving tray (large).

2. Corrective actions for Attention messages

902 Install the replenisher cartridge.

1. Check that the replenishment cartridge is attached in position.

903 Close the replenisher section door.

1. Close the replenisher section door.

Replenisher section door

Replenisher section door

905 Install the new replenisher cartridge.

1. Confirm inside the replenishment cartridge and if empty replenishment cartridge is

906 It is ready to replace the replenisher cartridge.

2. Corrective actions for Attention messages

1. Set a new replenishment cartridge.

907 Collect the waste solution.

• Processing solution can cause eye irritation. Put on safety goggles.

1. Empty the displayed effluent tank.

908 Open operation was not completed correctly. Replenishment

909 Replenishment tank is empty. Cannot start the operation.

910 Preparing the replenishment solution. One moment please . . .

912 Replenishment solution was created. Initialize replenishment data

913 Mixing Replenisher cannot be started.

2. Corrective actions for Attention messages

Hoses to drain the replenishment

Hoses to drain the replenishment

914 PSR is running out.

1. Replenish 12 liters of PSR solution to the PSR replenisher tank.

916 PSR is empty.

1. Replenish 20 liters of PSR solution to the PSR replenisher tank.

918 Replenish PSR.

1. Replenish 12 liters of PSR solution to the PSR replenisher tank.

1000 The Paper Magazine is out of paper. Paper Magazine A