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Service manual
F730
Exhaust air heat pump
LE
SEM EN 1726-1
K
431552
Table of Contents
1 Important information 3
Document information 3
Safety information 3
2 The heat pump design 4

Copper 4
Enamel 5
3 System description 7
Principle of operation 7
4 Component description 10
Temperature sensor 12
5 Troubleshooting 13
Alarm list 13
Troubleshooting guide 25
Function check, components 35
6 Technical data 37
Technical specifications 37
Item register 45
2 Chapter | F730
1 Important information
Document information
This technical manual is a complement to the Installer
handbook for F730, containing:
■ Description of functions and component description.
■ Information to facilitate fault-tracing.
■ Instructions for replacing components.
■ Supplementary technical information.
The document applies to F730 with software versions

up to and including 7900R2.
The heat pump software version can be found in the info
menu (menu 3.1).
Safety information
This manual describes installation and service procedures
for implementation by specialists.
Symbols
NOTE
This symbol indicates danger to person or ma-
chine .
Caution
This symbol indicates important information
about what you should observe when maintain-
ing your installation.
TIP
This symbol indicates tips on how to facilitate
using the product.
Marking
IP21 Classification of enclosure of electro-technical
equipment.
Serial number
The serial number can be found at the bottom right of
the front cover and in the info menu (menu 3.1).
Serial number
Caution
You need the product's (14 digit) serial number
for servicing and support.
F730 Chapter 1 | Important information 3

LEK
2 The heat pump design
Copper
RA1
LEK
CA1
XL32
LEK
QA40
XL31
BP1 BT14 BP2 GQ10 GQ2 QM24 UR1

BT20
BS1
BT17
QN1
EP1
EB16 BT16
FD3
LEK
LEK LEK
AA101 UB1
UB2
HZ2 BT15 BT12 BT3 EP2 BT21
QN10 W130
BT7
BT2
AA4
SF1
AA4-XJ4
AA4-XJ3
EB1
AA3
BT30 AA23
LEK
FD1 BT6
LEK
XL2 RM1 QZ2 QM11

LEK
FL1 FL2 AA1 AA2
PF1 RF3
LEK WP3
PF3
WP1
FA1
WP2
WM2
LEK
WM1
BP5
LEK
LEK
LEK
GP1 XL4 XL3 QM13 XL1 CM1 XL10 QM26 QM20 QM22
4 Chapter 2 | The heat pump design F730

LEK
LEK
Enamel
RA1
LEK
CA1
XL32
LEK
QA40
XL31
BP1 BT14 BP2 GQ10 GQ2 QM24 UR1

BT20
BS1
BT17
QN1
EP1
EB16 BT16
FD3
LEK
LEK LEK
AA101 UB1
UB2
HZ2 BT15 BT12 BT3 EP2 BT21
QN10 W130
BT7
BT2
AA4
SF1
EB1
AA4-XJ4
AA4-XJ3
BT30
AA3
FD1 AA23
LEK
AA8 BT6
LEK
XL2 RM1 QZ2 XL5

LEK
AA1 AA2
PF1 RF3
LEK
WP3
PF3
FA1
LEK
BP5
LEK
LEK
GP1 XL4 XL3 XL1 CM1 XL10 QM26 QM20 QM22
F730 Chapter 2 | The heat pump design 5

Pipe connections AA8 Electrial anode board
XL1 Connection, heating medium flow line AA23 Communication board
XL2 Connection, heating medium return line AA101 Connection card sensor
XL3 Connection, cold water CA1 Capacitor
XL4 Connection, hot water EB1 Immersion heater
XL5 Connection, hot water circulation EB16 Defrosting element
XL10 Connection, draining heating medium FA1 Miniature circuit-breaker
XL31 Ventilation connection, exhaust air FD1 Temperature limiter
XL32 Ventilation connection, extract air FD3 Temperature limiter, defrosting element
QA40 Inverter
HVAC components RA1 Choke
CM1 Expansion vessel RF3 EMC card
GP1 Circulation pump SF1 Switch
QM13 Filler valve 2, climate system W130 Network cable for NIBE UplinkTM
QM20 Venting, heating medium
QM22 Venting, coil Cooling components
QM24 Venting, heat exchanger EP1 Evaporator
QM26 Venting, heating medium 2 EP2 Condenser
QN10 Shuttle valve, climate system/water heater GQ10 Compressor
QZ2 Filterball HZ2 Drying filter
RM1 Non-return valve QN1 Expansion valve
WP3 Overflow pipe, condensation
Ventilation
Sensors etc. GQ2 Exhaust air fan
BF1 Flow sensor (located on the rear of the machine)3 HQ10 Exhaust air filter1
BP1 High pressure pressostat UR1 Filter cover, exhaust air
BP2 Low pressure pressostat
BP5 Pressure gauge, heating system Miscellaneous
BS1 Air speed sensor PF1 Rating plate
BT1 Outside sensor1 PF3 Serial number plate
BT2 Temperature sensors, heating medium flow UB1-2 Cable gland
BT3 Temperature sensors, heating medium return
1Not visible in the image
BT6 Temperature sensor, hot water, control
BT7 Temperature sensor, hot water, display Designations in component locations according to standard IEC
81346-1 and 81346-2.
BT12 Temperature sensor, heating medium flow after
condenser
BT14 Temperature sensor, hot gas
BT15 Temperature sensor, fluid pipe
BT16 Temperature sensor, evaporator1
BT17 Temperature sensor, suction gas
BT20 Temperature sensor, exhaust air
BT21 Temperature sensor, extract air
BT30 Thermostat, backup heating
BT50 Room sensor1
Electrical components
AA1 Immersion heater card
AA2 Base card
AA3 Input circuit board
AA4 Display unit
AA4-XJ3 USB socket
AA4-XJ4 Service socket
6 Chapter 2 | The heat pump design F730

3 System description
BP2 Low pressure pressostat
Principle of operation BP5 Pressure gauge, heating system
BS1 Air speed sensor
XL32 GQ10 BT17 BP2 XL31
BT2 Temperature sensors, heating medium flow
BT14
BT3 Temperature sensors, heating medium return
BT15 BT6 Temperature sensor, hot water, control
BT20 BT7 Temperature sensor, hot water, display
EP2
BS1 BT12 Temperature sensor, heating medium flow after
EP16 condenser
BT3
BP1
BT14 Temperature sensor, hot gas
GQ2 BT15 Temperature sensor, fluid pipe
EP1
BT16 Temperature sensor, evaporator1
QM24
BT16 BT17 Temperature sensor, suction gas
BT12
BT20 Temperature sensor, exhaust air
QM20 BT21
BT21 Temperature sensor, extract air
QN10
QM22
BT2
Cooling components
EP2 Condenser
BT7
GQ10 Compressor
EB1 QM26
CM1 Ventilation
BT6 GQ 2 Exhaust air fan
GP1
P HVAC components
XL10 QM11 GP1 Circulation pump
FL1 QM10 Shut-off valve, water heater
QM13
RM2 QM11 Filler valve, climate system
FL2
QM10 QM20 Venting, climate system
BP5 QM22 Venting, coil
RM1
QM24 Venting, heat exchanger
QZ2
QM26 Venting, heating medium 2
QN10 Reversing valve, climate system/water heater
XL2 XL4 XL3 QM40 XL1
RM1 Pressure controlled non-return valve
CM1 Expansion vessel
List of components QM40 Shut-off valve
FL1 Safety valve, water heater
Pipe connections FL2 Safety valve, climate system
XL1 Connection, heating medium flow QZ2 Filterball (Does not apply to enamel)
XL2 Connection, heating medium return
XL3 Connection, cold water
XL4 Connection, hot water
XL10 Connection, draining heating medium
XL31 Ventilation connection, exhaust air
XL32 Ventilation connection, extract air
Electrical components
EB1 Immersion heater
EP16 Defrosting element
GQ10 Compressor
Sensors
BP1 High pressure pressostat
F730 Chapter 3 | System description 7

Sensors
Internal
Name Location Function
BP 1 High pressure pressostat On the liquid line. Protects the compressor against pres-
sures that are too high.
BP 2 Low pressure pressostat On suction gas line. Protects the compressor against pres-
sures that are too low.
BP 5 Pressure gauge, heating On heating medium return. Shows the pressure in the heating sys-
system tem.
BS 1 Air speed sensor In the exhaust air, under the exhaust air Measures air speed which when recalcu-
filter. lated to flow initiates defrosting.
BT 1 Outdoor temperature Outdoor, shaded location on north side Setpoint for heat calculation. Operating
sensor (not visible in the of the house. mode change.
image)
BT 3 Temperature sensors, On heating medium return, before the Stopping the compressor at high tem-
heating medium return heat exchanger. perature. Control of heating medium
pump (GP1) in heating mode.
BT 6 Temperature sensor, hot On water heater lower section. Stop and start of hot water charging.
water, control
BT 7 Temperature sensor, hot At water heater peak. View. HW charge if BT7 < HW-start -
water, display 5 °K.
BT 12 Temperature sensor, On heating medium supply, after con- Stopping the compressor at high tem-
heating medium flow denser perature. Even for degree minute calcu-
after condenser lation, charge pump. regulation and
limitation reg. compressor.
BT 14 Temperature sensor, hot On hot gas line after compressor Stopping the compressor at high tem-
gas (GQ10). perature. Even limitation reg. com-
pressor.
BT 15 Temperature sensor, fluid On the liquid line after the condenser View.
pipe (EP2).
BT 16 Temperature sensor, Front end evaporator. Defrosting and limitation regulation
evaporator compressor.
BT 17 Temperature sensor, suc- Suction gas line above evaporator. View.
tion gas
BT 20 Temperature sensor, ex- Below filter holder. Blocking the compressor at low temper-
haust air ature.
BT 21 Temperature sensor, ex- Bottom of condensation trough. Defrosting.
tract air
BT 30 Thermostat, backup heat- Immersion heater. On and off of the immersion heater in
ing emergency mode.
BT 50 Room temperature
sensor*
BT 63 Temperature sensor, Inlet reversing valve QN10. Supply and charge temperature sensor
heating medium flow when the immersion heater is connec-
between immersion heat- ted.
er and reversing valve
8 Chapter 3 | System description F730

External
Name Location Function
DEW-BT6 Hot water, charging extra On extra water heater lower section. Start and stop of hot water charging.
water heater
DEW-BT7 Hot water, peak extra On extra water heater peak. View.
water heater
EP21-BT2 Flow line, extra climate On flow line to extra climate system 2. Actual value for supply, climate system
system 2.
EP21-BT3 Return line, extra climate On return line from extra climate sys- View.
system tem 2.
system 3.
system tem 3.
system 4.
system tem 4.
EP24-BT2 Flow line, extra climate On supply line to extra climate system Actual value for supply, climate system
system 5. 5.
system tem 5.
system 6. 6.
system tem 6.
system 7. 7.
system tem 7.
system 8. 8.
system tem 8.
WP5-BT6 Hot water, charging extra On extra water heater lower section. Start and stop of hot water charging.
water heater
WP5-BT7 Hot water, peak extra On extra water heater peak. Showing
water heater
WP5-BT53 Temperature sensor, solar In the submerged tube by the outlet Control starting and stopping of the
panel. from the solar panel. circulation pump for the solar coil.
WP5-BT54 Temperature sensor, solar In the submerged tube, by the lower Control starting and stopping of the
coil. section of the accumulator tank. circulation pump for the solar coil.
F730 Chapter 3 | System description 9

4 Component description
Component Description
Immersion heater White coil (2 kW) resistance 27 ohm

(EB1) Red coil (3 kW) resistance 55 ohm
Brown coil (1 kW) resistance 55 ohm
Black coil (0.5 kW), resistance 110 ohm
Reversing valve Actuator motor: 7 VA, 230/24 VAC, 50 Hz, IP 40. Running time approx 8 seconds
(QN10) Max. operating pressure: 1.0 MPa
Operating temperature: 5 - 80 °C (90 °C briefly)
106
Ø22 Ø22
7,5
7
Ø22
104
10 Chapter 4 | Component description F730

Heating medium WILO Yonos Para 7.5

pump (GP1) Control signal: PWM 0-10 V DC (max-min speed)
141 2
71 0,5
107 1
1.
0,5
116
Flow direction
0,5
130
(43,5) G 1"
(84)
High pressure switch Breaking value: 29 bar.

(BP1) Reconnection differential: 7 bar
Low pressure switch Breaking value: 0.5 bar

(BP2) Reconnection differential: 1 bar
Compressor (GQ10) Mitsubishi RMT5118HDE2

Resistance between phases: 2.3 ohm
Expansion vessel Volume 10 l

(CM1)
Fan (GQ2) EBM G3G160-BC50-09

Control signal: PWM 0-10 V DC (min-max speed)
Filter (HQ50) Filter class G2 445 x 196 mm
Air speed sensor OMRON D6F-W04A1

(BS1) Measurement range: 0-4 m/s
Mains voltage (Vcc): 12 V DC
Output voltage (Vout): 1-5 V DC
F730 Chapter 4 | Component description 11

Inverter Eltwin NI1AB 2.9 kW
Exp. valve (QN1) Danfoss TUBE 068U3473
Temperature sensor
Temperature Resistance Voltage (VDC)
(°C) (kOhm)
-40 351.0 3.256
-35 251.6 3.240
-30 182.5 3.218
-25 133.8 3.189
-20 99.22 3.150
-15 74.32 3.105
-10 56.20 3.047
-5 42.89 2.976
0 33.02 2.889
5 25.61 2.789
10 20.02 2.673
15 15.77 2.541
20 12.51 2.399
25 10.00 2.245
30 8.045 2.083
35 6.514 1.916
40 5.306 1.752
45 4.348 1.587
50 3.583 1.426
55 2.968 1.278
60 2.467 1.136
65 2.068 1.007
70 1.739 0.891
75 1.469 0.785
80 1.246 0.691
85 1.061 0.607
90 0.908 0.533
95 0.779 0.469
100 0.672 0.414
12 Chapter 4 | Component description F730

5 Troubleshooting
Alarm list
Alarm
In event of an alarm, the red lamp on the front lights up and an alarm icon is displayed. First go through the suggested
actions shown in the display.
Alarm Alarm text on Cause Heat pump action. May be due to
no. the display
1 Sensor fault The input for the sensor re- Calculated supply temp is set See fault-tracing schedule
BT1 Outdoor ceives unreasonably high or to min supply. page 25.
sensor low value for longer than 2 Automatic reset.
seconds.
3 Sensor fault The input for the sensor re- GP1 switches to manual speed See fault-tracing schedule
BT3 Return line ceives unreasonably high or if auto control is selected. page 27.
sensor low value for longer than 2 Automatic reset.
seconds.
6 Sensor fault The input for the sensor re- Blocks hot water. Automatic See fault-tracing schedule
BT6 Hot water ceives unreasonably high or reset. page 26.
charging low value for longer than 2
seconds.
12 Sensor fault The input for the sensor re- Compressor blocked. GP2 See fault-tracing schedule
BT12 Condens- ceives unreasonably high or switches to manual speed if page 27.
er supply line low value for longer than 2 auto is selected. Automatic re-
seconds. set.
14 Sensor fault The input for the sensor re- Blocks the compressor. Auto- See fault-tracing schedule
BT14 Hot gas ceives unreasonably high or matic reset. page 27.
sensor low value for longer than 2
seconds.
16 Sensor fault The input for the sensor re- Blocks the compressor. Auto- See fault-tracing schedule
BT16 Evaporat- ceives unreasonably high or matic reset. page 27.
or sensor low value for longer than 2
seconds.
32 Sensor fault The input for the sensor re- Automatic reset.
BS1 Air flow ceives unreasonably high or
meter low value for longer than 2
seconds.
36 Sensor fault The input for the sensor re- Shunt waiting time for EP21- See fault-tracing schedule
EP21-BT2 Sup- ceives unreasonably high or QN25 is shunt waiting time page 34.
ply line sensor low value for longer than 2 3*10 and sensor signal is re-
seconds. placed by ”EP21-BT3”-10K
during shunt control.
F730 Chapter 5 | Troubleshooting 13

no. the display
50 High pressure The high pressure switch BP1 Compressor blocked. See fault-tracing schedule
alarm has triggered 3 times within page 28.
150 minutes or has been
triggered for 300 minutes
continuously.
51 Low pressure Low pressure switch BP2 has Compressor blocked. See fault-tracing schedule
alarm triggered. Manual reset page 29.
52 Temperature The temperature limiter has None (Handled by hardware). See fault-tracing schedule
limiter alarm deployed and been “open” page 30.
for longer than 30 seconds.
55 Hot gas alarm 3 hot gas stops within 240 Compressor blocked. Flow interruption heating me-
minutes. dium. Closed valves in heating
system, air or pressure too low
in heating system
56 Incorrect serial The heat pump has a serial Compressor blocked. Incorrect serial number.
number number that does not exist
57 Incorrect pro- Serial number and program Compressor blocked. Incorrect software for this
gram do not match each other. serial number.
63 Low air flow The air flow has been below Resets when the flow has been Limit value when defrosting
the limit value. With defrost- above the limit value for 15 with EB16: 65m³/h
ing EB16, and the flow is be- minutes. Limit value when defrosting
low 50m³/h for 15 minutes. without EB16: 85m³/h
Without defrosting EB16, the
flow is below 10m³/h for 1
minute.
70 Communica- There has been no communic- None. For sensors that are no See fault-tracing schedule on
tion fault with ation with the input card for longer available, see each page 30.
PCA input 60 seconds. sensor’s alarm action.
71 Communica- There has been no communic- Compressor blocked. See fault-tracing schedule on
tion fault with ation with the base card for Manual reset. page 31.
PCA base 15 seconds.
84 Perm. com. Permanent communication Manual reset. - Check the communication

fault OEK11/20 fault with the relevant access- cables leading to the card.
ory card. - Check the setting of the
92 Perm. com.
fault DEW dipswitch.
40/41 - Check/replace the accessory
card.
- Check/replace the input card.
- Check/replace the display
card.
14 Chapter 5 | Troubleshooting F730

no. the display
96-99 Communica- Communication with the in- None. Defective sensor and its con-
tion fault, room put card missing for 60 secs. nections.
unit
100 Communica- Communication with the in- Compressor blocked. Manual

tion fault with verter missing for 15 secs. reset.
inverter
130-133 Com. fault Cli- Communication with the ac- Accessory is blocked. Defective sensor and its con-
mate system 5- cessory missing for 15 secs. nections.
8
229 Short run times Compressor operation has Compressor blocked. Manual Flow problems or incorrect
for compressor been shorter than 5 minutes reset. settings.
3 times in a row.
250 Com. fault acc. Communication with the ac- Accessory is blocked. Manual Check the communication.
SMS cessory missing for 15 secs. reset.
MODBUS cessory missing for 15 secs. reset.
SCA cessory card missing for 15 reset.
secs.
296 Sensor fault The input for the sensor re- Accessory is blocked. Automat- Check the sensor connection.
WP5-BT6 SCA ceives unreasonably high or ic reset.
low value for longer than 2
seconds.
325 The temperat- The temperature limit is Switches to passive defrosting. The temperature limiter has
ure limit is tripped for EB16. Manual reset. tripped.
tripped – EB16
327 Low exhaust air The exhaust air temperature Compressor blocked. Automat-
has been 6 °C ic reset.
329 Relay for de- Manual reset.

frosting ele-
ment defective
356 Uncertain Uncertain sensor accuracy on GP1 switches to manual speed Flow-related or sensor connec-
sensor accur- sensors BT3 and BT63. Differs if auto control is selected. tion.
acy. more than 2K between the
sensors during calibration.
357 Com. fault acc. Communication with OPT No action

OPT missing for 60 secs.
358 GBM alarm Alarm from the accessory No action See Installer Manual for OPT.
OPT
359 GBM alarm Alarm from the accessory No action See Installer Manual for OPT.
OPT

no. the display
421 Inverter alarm A temporary communication Compressor blocked. Manual Main and group fuses, as well
type II alarm has occurred 3 times reset. as cables to the inverter and
within 2 hours or been active its connection.
continuously for 1 hour. * 066036, 066037, 066038
423 Inverter alarm A temporary alarm on the in- Compressor blocked. Manual Communication cable to the
type II verter’s external input has reset. inverter and its connections.
occurred 3 times within 2 * 066036, 066037, 066038
hours or the input has been
broken continuously for 1
hour.
427 Inverter alarm A temporary internal fault in Compressor blocked. Manual see alarm 423
type II the inverter has occurred 3 reset. * 066036, 066037, 066038
times within 2 hours or has
been active for 1 hour.
429 Inverter alarm A temporary internal fault in Compressor blocked. Manual Main and group fuses, as well
type II the inverter has occurred 3 reset. as cables to the inverter and
times within 2 hours or has its connection.
been active for 1 hour. * 066036, 066037, 066038
431 Inverter alarm Continuous under voltage Compressor blocked. Manual Main and group fuses, as well
type I has been registered by the reset as cables to the inverter and
inverter for one hour. its connection.
* 066036, 066037, 066038
433 Inverter alarm Continuous under voltage Compressor blocked. Manual Main and group fuses, as well
type I has been registered by the reset. as cables to the inverter and
inverter for one hour. its connection.
* 066036, 066037, 066038
435 Inverter error One compressor phase to the Compressor blocked. Manual Main and group fuses, as well
type I inverter has been missing reset. as cables to the inverter and
continuously for 1 hour. its connection.
* 066036, 066037, 066038
437 Inverter error A temporary inverter fault Compressor blocked. Manual Main and group fuses, as well
type II has occurred 3 times within reset as cables to the inverter and
2 hours or continuously for 1 its connection. Restart the heat
hour. pump by switching it off via its
switch and cut the current via
the circuit breaker, for ex-
ample.
* 066036, 066037, 066038
439 Inverter alarm The inverter has temporarily Compressor blocked. Manual Poor position of inverter, check
type II reached max. working tem- reset. screws and heat-conducting
perature 3 times within 2 paste.
hours. * 066036, 066037, 066038

no. the display
441 Inverter alarm Max. current in has been Compressor blocked. Manual Main and group fuses, as well
type II temporarily too high 3 times reset. as cables to the inverter and
within 2 hours or missing its connection.
continuously for 1 hour. * 066036, 066037, 066038
443 Inverter alarm The inverter has temporarily Compressor blocked. Manual Heat pump and climate sys-
type II reached max. working tem- reset tem. Check the particle filter.
perature 3 times within 2 Open any radiator/underfloor
hours. heating thermostats. Poor po-
sition of inverter, check screws
and paste.
* 066036, 066037, 066038
445 Inverter alarm A temporary internal fault Compressor blocked. Manual Main and group fuses, as well
type II with the inverter has oc- reset as cables to the inverter and
curred. its connection. Restart the heat
pump by switching it off via its
ample.
* 066036, 066037, 066038
447 Inverter alarm One phase has been missing Compressor blocked. Manual Main and group fuses, as well
type II 3 times within 2 hours or reset. as cables to the inverter and
missing continually for 1 its connection. Compressor
hour. wiring up to inverter.
* 066036, 066037, 066038
449 Inverter alarm The compressor has run tem- Compressor blocked. Manual Main and group fuses, as well
type II porarily at lower speed than reset as cables to the inverter and
minimum permitted 3 times its connection. Compressor
within 2 hours or continu- wiring up to inverter.
ously for 1 hour. * 066036, 066037, 066038
451 Inverter alarm A temporary inverter fault Compressor blocked. Manual Main and group fuses, as well
type II has occurred 3 times within reset. as cables to the inverter and
2 hours or continuously for 1 its connection. Restart the heat
hour. pump by switching it off via its
ample.
* 066036, 066037, 066038
453 Inverter alarm The current out from the in- Compressor blocked. Manual Main and group fuses, as well
type II verter to the compressor has reset as cables to the inverter and
been temporarily too high 3 its connection. Compressor
times within 2 hours or con- wiring up to inverter if the
tinuously for 1 hour. compressor is running slowly.
If no, replace inverter.
* 066036, 066037, 066038

no. the display
455 Inverter alarm The power output from the Compressor blocked. Manual Main and group fuses, as well
type II inverter has been too high reset. as cables to the inverter and
temporarily 3 times within 2 its connection. Internal com-
hours or continuously for 1 pressor wiring to inverter, if OK
hour. this can be due to the com-
pressor.
* 066036, 066037, 066038
461 Inverter alarm Only 1-phase. The current to Compressor blocked. Manual Main and group fuses, as well
type II the inverter has been too reset as cables to the inverter and
high temporarily 3 times its connection.
within 2 hours or missing * 066036, 066037, 066038
continuously for 1 hour. May
be due to low incoming
voltage, lower than 198 VAC.
469 Inverter error A temporary inverter alarm Compressor blocked. Manual Main and group fuses, as well
type III has occurred 3 times within reset as cables to the inverter and
2 hours or been continuous its connection. Restart the heat
for 1 hour. pump by switching it off via its
ample.
* 066036, 066037, 066038
471 Inverter alarm A temporary inverter alarm Compressor blocked. Manual Main and group fuses, as well
type III has occurred 3 times within reset. as cables to the inverter and
ample.
* 066036, 066037, 066038
type III has occurred 3 times within reset as cables to the inverter and
ample.
* 066036, 066037, 066038
ample.
* 066036, 066037, 066038

no. the display
ample. Inverter replacement.
* 066036, 066037, 066038
ample. Inverter replacement.
* 066036, 066037, 066038
ample.
* 066036, 066037, 066038
504 The inverter has The inverter has received an Depends on error code. Auto- See service info menu for error
a message. error code. matic reset. code.

Information messages
In the event of an information message, the green light on the front lights up and a symbol with a service technician
is displayed in the information window, until the information message is reset. All information messages are auto-
matically reset when the cause is rectified.
No. Info in display Cause Heat pump action. May be due to
47 Sensor fault The input for the sensor re- Outdoor air mix interrupted.
BT28/47 ceives unreasonably high or Automatic reset.
seconds.
69 Non-calibrated Adjustment of the ventilation Only information

air flow sensor has not been carried out.
BS1
107 Sensor fault Sensor temporarily missing Only information The sensor and its connections.
BT7-VV sensor
top
123 Sensor fault The input for the sensor re- Stops the fans, opens bypass. The sensor and its connections.
BT23-FTX ceives unreasonably high or Automatic reset.
seconds.
150 Temporary HP The high pressure switch has Compressor is blocked See alarm 50.
alarm tripped once during a 150
minute period.
155 High hot gas BT14 above 120° Flow interruptions in the
temperature heating medium or air in the
heating system
162 High temp. The temperature in BT12 has Compressor blocked. Settings, flow interruptions in
condenser out reached max. permitted the heating medium or air in
temperature. the heating system.
163 High temp. The temperature in BT3 has Compressor blocked. Settings
condenser in reached max. permitted
temperature.
166 Electrical anode Signal missing, fault in elec- Automatic reset. Defective anode or no contact.
fault trical anode for at least 5 min.
170 Com. error in- Communication with the in- Only information. Communication cables and
put card put card is temporarily miss- their connections.
ing.
171 Com. error base Communication with the Only information Communication cables and
card base board is temporarily their connections.
missing.
173-179 Com. error Acc. Communication with the ac- Accessory is blocked. Automat- Communication cables and
cessory board is temporarily ic reset. their connections.
missing

180 Freeze prot Anti-freeze active. Occurs Heating permitted. Com- Operating settings.
when the outdoor temperat- pressor is permitted if there is
ure is below 3°C and no no alarm blocking the com-
heating is permitted. pressor. Additional heat is
permitted if there is no alarm
blocking the additional heat.
Calculated flow is set to min
flow.
181 Unsuccessful Periodic increase did not Only information. Operating settings.
periodic in- reach the stop temperature
crease for five hours.
182 Load monitor One or more power steps Only information Phase load. Possible need for
activated may not be activated because larger main fuse.
the current in at least one
phase is too high.
184 Filter alarm Reminder of cleaning/replace- Manual reset Reminder to check filter. The
ment of filter. machine has not been stopped
for the number of months set
in menu 5.1.99.
186-194 Com. fault ac- Communication with the ac- Accessory blocked. Communication cables and
cessory board cessory board is temporarily their connections.
missing
196-199 Temp. com. Communication with the Room unit is blocked. Automat- Temporary communication
fault, room room unit zone 1-4 missing ic reset. fault. See alarm 96.
unit. and new communication at-
tempt made every 5 seconds.
200 Com.Error in- Communication fault with Temporary communication See alarm 100
verter inverter fault
210 Com. fault acc. Communication with the ac- Accessory is blocked. Automat-
DEW cessory board is temporarily ic reset.
missing.
260 Com. fault acc. Sensor temporarily missing Accessory is blocked Communication cables and
SCA connections
274 The com- The load monitor prevents Only information Main fuse too small.
pressor's phase the compressor from running
has been over- at the desired frequency.
loaded
275 The com- The load monitor prevents Only information Main fuse too small.
pressor's phase the compressor from running
has been over- at the desired frequency
loaded for a
long time
322 Spot price If Spot price is selected but Influences the installation’s
could not be the relevant price is not priorities. Automatic reset
downloaded available when new prices are down-
loaded.

326 Fault in the de- Check of EB16 in active de- Switches to passive defrosting.
frosting ele- frosting has failed 3 times in Automatic reset
ment EB16 a row.
420 Inverter alarm A temporary communication The compressor is stopped Main and group fuses, as well
type II alarm has occurred. as cables to the inverter and
its connection.
422 Inverter alarm A temporary alarm on the in- The compressor is stopped Main and group fuses, as well
type II verter’s external input has as cables to the inverter and
occurred 3 times within 2 its connection.
hours or the input has been
broken continuously for 1
hour.
426 Inverter alarm A temporary internal fault in The compressor is stopped. Main and group fuses, as well
type II the inverter has occurred as cables to the inverter and
its connection. Restart the heat
ample.
428 Inverter alarm A temporary internal fault in The compressor is stopped Main and group fuses, as well
type II the inverter has occurred as cables to the inverter and
ample.
type II the inverter has occurred. as cables to the inverter and
its connection.
432 Inverter alarm A temporary under voltage The compressor is stopped Main and group fuses, as well
type I has been registered by the as cables to the inverter and
inverter. its connection.
434 Inverter alarm A compressor phase has been The compressor is stopped Main and group fuses, as well
type I missing temporarily as cables to the inverter and
its connection.
type II the inverter has occurred. as cables to the inverter and
ample.
438 Inverter alarm The inverter has temporarily The compressor is stopped Bad circulation in the heating
type II reached max. working tem- medium circuit. Bleed heat
perature. pump and climate system.
Check the particle filter. Open
any radiator/underfloor heat-
ing thermostats.

440 Inverter alarm Max. current in has been too The compressor is stopped
type II high temporarily
442 Inverter alarm The inverter has temporarily The compressor is stopped
type II reached max. working tem-
perature.
444 Inverter alarm A temporary internal fault in The compressor is stopped

type II the inverter has occurred
446 Inverter alarm A compressor phase has been The compressor is stopped
type II missing temporarily.
448 Inverter alarm The compressor has run tem- The compressor is stopped
type II porarily at a lower speed than
the minimum permitted.
450 Inverter alarm A temporary inverter alarm The compressor is stopped

type II has occurred.
452 Inverter alarm The current out from the in- The compressor is stopped
type II verter to the compressor has
been too high temporarily.
454 Inverter alarm The current out from the in- The compressor is stopped
type II verter to the compressor has
been too high temporarily.
460 Inverter alarm (Only single phase) Too high The compressor is stopped
type II current in to the inverter has
occurred temporarily. May be
due to low incoming voltage,
lower than 198 VAC

type III has occurred.






900 Country not Country not selected. Only information. Resets when
defined country is selected in menu
5.12.

991 Internal alarm All compressor frequencies

are blocked.
995 External alarm An alarm according to selec- Only information.

ted function on AUX input
996 Blocked Additional heat is externally Additional heat is blocked.

blocked via AUX input.
997 Blocked Compressor is externally Compressor blocked.

blocked via AUX input.
998 Display starts Display has restarted.

Troubleshooting guide
Sensor fault BT1
Is the actual sensor correctly

NO Action.
connected?
YES
Is any external joint in the sensor

NO Action.
cable correctly connected?
YES
Are the characteristics for the

sensor OK, measured from any
external joint in the sensor cable? NO Defective sensor. Replace.
(See "Data for temperature
sensor" section.)
YES

sensor OK, measured from
connected sensor cable on the NO Check wiring and switches.
input card (AA3)?JSH (See "Data
for temperature sensor" section.)
YES
Is the output voltage from the card

correct? (See "Data for NO Check wiring and switches.
temperature sensor" section.)
YES
Defective input circuit board

(AA3). Replace.

Sensor fault BT6, 7, 63

NO Action.
connected?
YES

sensor OK? (See "Data for NO Defective sensor. Replace.
YES
Is the sensor correctly connected

NO Action.
on the base board (AA2)?
YES

sensor OK, measured from wiring
connector on the base board
NO Check wiring and switches.
(AA2)?
(See section “Electrical wiring
diagram in IHB”.)
YES

YES
Defective base card (AA2).

Replace.

Sensor fault BT3, 12, 14, 16, 20, 21

NO Action.
connected?
YES

sensor OK? (See "Data for NO Defective sensor. Replace.
YES
Is the wiring connector (W106) on

the joint card (AA100) correctly NO Action.
connected?
YES
Is the wiring connector (W106)

correctly connected on base card NO Action.
(AA2)?
YES

sensor OK, measured from the
wiring connector (W106) on the Defective joint card (AA100).
NO
base board (AA2)? Replace.
(See Electrical wiring diagram in
IHB)
YES

YES
Defective base card (AA2).

Replace.

Alarm 50 – high pressure alarm
- Check the particle filter.

- Check the heating medium pump.
Is the heating medium flow correct? NO
- Open any radiator / underfloor heating-
thermostats.
YES - Check that the climate system is bled.
Is the pressure switch correctly

NO Action.
connected on terminal -QA40-X4?
YES
Does the pressure switch break at the

NO Action.
correct pressure?
YES
Are the supply temperature sensor

(BT2 ) and return line sensor (BT3 ) NO Action.
showing the correct readings?
YES
Check cooling circuit.

Alarm 51 – low pressure alarm
- Check filter.
Is the exhaust air flow correct? NO
- Check fan.
YES
Is the pressure switch correctly

NO Action.
connected?
YES
Does the pressure switch break at

NO Action.
the correct pressure?
YES
Is the expansion valve working? NO Action.
YES
Is the refrigerant circuit intact? NO Action.
YES
Lack of heating medium or other

fault in the cooling circuit. Contact
an authorised refrigeration
technician.

Alarm 52 – temperature limiter
- Check the connection of the joint

cable between immersion heater
Has overheat protection tripped? NO card (AA1) and base card (AA2).
- Check the temperature limiter
cable connections.
YES
Can the overheat protection be

reset when the temperature is NO Replace overheating protection.
below 80 °C?
YES
Is the heating medium flow across

NO Action.
the heat pump correct?
YES
Check the relay function for the

immersion heater.
Alarm 70 - Com. fault input board
Is the wiring connector (W105)

correctly connected on input circuit
NO Action.
board (AA3-X2) and on the display
card (AA4-X8)?
YES
Replace the input circuit board

(AA3).
Has the fault been corrected? NO Replace the display card (AA4).
YES
OK.

Alarm 71 - Com. fault base board
Is the wiring connector (Com2)

correctly connected on base board
(AA2-X5) and on the input board
(AA3-X1)?
And is the wiring connector (Com3)
NO Action.
correctly connected on input board
(AA3-X2) and on the display board
(AA1-X8)?
(see electrical wiring diagram in
IHB)
YES
Replace the base board (AA2 /

AA26).
Has the fault been corrected? YES OK.
NO
Replace the display card (AA4).

Alarm 84, 86, 92 - perm. com. fault accessory board
Is the dip-switch (AA5-S2)

NO Action.
correctly set for the accessory?
YES
Check and rectify:
- that the voltage supply is on
terminal block AA5-X1 and that it
Check the accessory card:
is correctly connected.
- Is power lit green? NO
- that the fine-wire fuse AA5-F1 is
- Does com flash once/sec?
complete.
- that miniature circuit-breaker FA1
has not tripped.
YES
Are the communications cables

correctly connected:
- between the input circuit board
(AA3-X4) and accessory card
(AA5-X4) (does not apply to alarm
79)? NO Action.
- to supplied accessory card (if
connected )?
- between the base card (AA2-X6)
and accessory card (AA5-XJ6)
(does not apply to alarm 79)?
YES
Replace the accessory card

(AA5).
NO
Replace the input circuit board

(AA3).
NO
Replace the display card (AA4).

Alarm 100 – Inverter fault
Check and rectify:

Is the phase voltage to the Main and group fuses
NO
heat pump correct? Circuit breaker
Connections
YES
Is the power LED on the

Check and rectify:
inverter orange?
NO Wiring and connections to the
Is the phase voltage to the
inverter
inverter correct?
YES
Are communication cables

Check and rectify:
-W106, -W303, -W304 and NO
Pins in connections
-W402 correctly connected?
YES
Is the PWR LED on

communication board AA23 NO Replace base board, AA2.
green?
YES
Is the INV LED on

Replace communication
communication board AA23 NO
board, AA23.
green?
YES
Replace inverter (QN40)?

Sensor fault EP21-EP27_BT2, EP21-EP27_BT3, BT64, Sol_BT53, Sol_BT54, EM1_BT52
Fault-tracing in accessory card.

NO Action.
connected?
YES

sensor OK, measured over the
sensor on the accessory card NO Defective sensor. Replace.
(AA5)? (See "Data for
Temperature sensor" section.)
YES
Are the sensor features OK,

measured from the connected
sensor cable in the accessory card NO Check wiring and switches.
(AA5)? (See "Temperature
sensor" section.)
YES

YES
Defective accessory card (AA5).

Replace.

Hot water circulation (AXC 40)
Function check, components
Output Function
Relay test - forced control
QZ1-AA5-K4 HWC-pump GP11
The heat pumps relay outputs can be force controlled
from menu 5.6.
1. Tick "activated". Forced control is then activated for Extra water heater (DEW 40)
10 minutes.
2. Tick the outputs that you want to activate. Output Function
3. Check the relay/component function.
WP5-AA5-K1 Shuttle valve
WARNING!
Forced control must only be used by users famil- Exhaust air fan and circulation pump
iar with the system. When forced control is ac-
With forced control of the exhaust air pump (GQ2) or
tivated, the alarm functions are disabled. the heating medium pump (GP1), it can be necessary to
check the supply (230 V AC) and the control signal (0-
Internal outputs 10 V DC) to the circulation pump.
3x400 Eltwin Exhaust air fan (GQ2)
AA1-K4 0.5 kW Fan speed GQ2 PVM2, X2:3-4 LED PWM2 on
Card AA2
AA1-K5 3.0 kW
100 % approx 0 V DC Lit
AA1-K6 1.0 kW
50 % approx 5 V DC Half lit
AA1-K7 -
0% approx 10 V DC Not lit
AA1-K8 2.0 kW
AA1-K9 3.0 kW GQ2 can be tested by the control cable being disconnec-
ted from the connecting board (AA101) and bridged
AA1-K10 - between the red and yellow cables.
Heating medium pump (GP1) Wilo

Climate system 2-8 (ECS 40/ECS 41)
Pump speed GP1 PVM1, X2:1-2 LED PWM1 on
Output Function Card AA2
EB2x-AA5-K2 Mixing valve, close 100 % approx 0 V DC Not lit
EB2x-AA5-K3 Mixing valve, open 50 % approx 5 V DC Half lit
EB2x-AA5-K4 External circulation pump 0% approx 10 V DC Lit
GP1 can also be tested by disconnecting control cable

W115 from the pump. This produces 100% speed.

Troubleshooting Wilo
LED
LEK
Indicator lamp Cause Action
Off The pump is not connected or is incor- - Check the connection.

rectly connected. - Power failure. Check supply and fuses.
Continuous green Normal mode
Flashes green The pump runs in venting mode - Venting mode continues for 10
minutes.
Flashes green/red Voltage too low (< 160V) or too high - Check the voltage.
(> 280V). - Check both ambient temperature and
Alternatively overheated circulation the temperature of the circulation
pump. pump.
Flashes red Pump blocked. - Restart the pump.

- Open and clean the pump.
- If it also flashes red after the above
measure, replace the circulation pump.
Problem Cause Action
Noise from pump. Air in the system. - Vent the system.
Dirt in the pump. - Open and clean the pump.

6 Technical data
Technical specifications 3X400 V copper
3x400 V Copper
Output data according to EN 14 511
Specified heating output (PH)1 kW 1.27
COP1 4.79
Specified heating output (PH )2 kW 1.53
COP2 5.32
COP3 2.43
Additional power
Max power, immersion heater (factory setting) kW 6.5 (6.5)
Electrical data
Rated voltage V 400 V 3N ~ 50 Hz
Enclosure class IP 21
Refrigerant circuit
Type of refrigerant R407C
GWP refrigerant 1774
Volume kg 0.74
CO2 equivalent ton 1.312
Heating medium circuit
Opening pressure, safety valve MPa/bar 0.25 / 2.5
Max temperature, supply line (factory setting) °C 70 (60)
Ventilation
Min. airflow l/s 21
Sound pressure level in the boiler room (LP(A))5 dB(A) 36-51
F730 Chapter 6 | Technical data 37

Other 3x400 V Copper
Water heater and heating section
Volume heating section litre 10
Volume, hot water heater litre 180
Max pressure in hot water heater MPa/bar 1.0 / 10
Capacity, hot water
Tap volume 40 °C according to EN 255-3(Vmax)6,7 litre 213 - 273
Tap volume 40 °C according to EN 16 147(Vmax)6,7 litre 177 - 227
COP at Normal comfort (COPt) 2.28
Idle loss at Normal comfort (Pes) W 50
Dimensions and weight
Width mm 600
Depth mm 610
Height excl. inverter box, incl. feet mm 2,000 - 2,025
Required ceiling height mm 2,170
Weight kg -
1A20(12)W35, exhaust air flow 25 l/s (90 m3/h) min compressor

frequency
frequency
3A20(12)W45, exhaust air flow 70 l/s (252 m3/h) max compressor
frequency
4Thevalue varies with the selected fan curve. For more extensive
sound data including sound to channels visit www.nibe.eu.
5 The value can vary with the room's damping capacity. These values
apply at a damping of 4 dB.
6A20(12) exhaust air flow 50 l/s (180 m3/h)
7The value varies depending on choice of comfort mode (economy,
normal and lux)
38 Chapter 6 | Technical data F730

3X400 V enamel
3x400 V Enamel
COP1 4.79
COP2 5.32
COP3 2.43
Additional power
Electrical data
Rated voltage V 400 V 3N ~ 50 Hz
Refrigerant circuit
Volume kg 0.74
Ventilation
Min. airflow l/s 21

Other 3x400 V Enamel
Max pressure in hot water heater MPa/bar 1.0 / 10
Capacity, hot water
Width mm 600
Depth mm 610
Weight kg -

frequency
frequency
frequency
normal and lux)

1x230 V
1x230 V Stainless
COP1 4.79
COP2 5.32
COP3 2.43
Additional power
Electrical data
Rated voltage V 230 V ~ 50 Hz
Refrigerant circuit
Volume kg 0.74
Ventilation
Min. airflow l/s 21

Other 1x230 V Stainless
Max pressure in hot water heater MPa/bar 1.0/10
Capacity, hot water
Width mm 600
Depth mm 610
Weight kg 185

frequency
frequency
frequency
normal and lux)

1x230 V UK
1x230 V Stainless
COP1 3.41
COP2 2.42
COP3 2.43
Additional power
Electrical data
Rated voltage V 230 V ~ 50 Hz
Refrigerant circuit
Volume kg 0.74
Ventilation
Min. airflow l/s 21

Other 1x230 V Stainless
Max pressure in hot water heater MPa/bar 0.65 / 6.5
Capacity, hot water
Width mm 600
Depth mm 610
Height excl. inverter box, incl. feet mm 2000 - 2030
Weight kg 185
1A20(12)W35, exhaust air flow 25 l/s (90 m3/h) min compressor 4Thevalue varies with the selected fan curve. For more extensive
frequency sound data including sound to channels visit www.nibe.eu.
2A20(12)W35, exhaust air flow 70 l/s (252 m3/h) min compressor 5 The value can vary with the room's damping capacity. These values
frequency apply at a damping of 4 dB.
3A20(12)W45, exhaust air flow 70 l/s (252 m3/h) max compressor 6A20(12) exhaust air flow 50 l/s (180 m3/h)
frequency
normal and lux)

7 Item register
Item register
D
Document information, 3
F
Function check
Climate system, 35
Exhaust air fan, 35
Extra hot water heater, 35
Heating medium pump Wilo, 35
Hot water circulation, 35
Function check, components, 35
I
Important information, 3
Document information, 3
L
List of components, 7
M
Marking, 3
P
Principle of operation, 7
S
Safety information
Marking, 3
Symbols on F730, 3
Serial number, 3
Symbols on F730, 3
System description
Principle of operation, 7
T
The heat pump design
Troubleshooting
Alarm list, 13
Circulation pump Wilo, 36
Function check, components, 35
Information messages, 20
Troubleshooting guide, 25
F730 Chapter 7 | Item register 45

WS name: -Gemensamt
WS version: a400
WS release date: 2017-06-28 14:16
Publish date: 2017-08-02 08:26
NIBE AB Sweden
Hannabadsvägen 5
Box 14
SE-285 21 Markaryd
Phone +46 433 73 000
Telefax +46 433 73 190
info@nibe.se
www.nibe.se

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Service manual

2 The heat pump design 4

The document applies to F730 with software versions

F730 Chapter 1 | Important information 3

BP1 BT14 BP2 GQ10 GQ2 QM24 UR1

HZ2 BT15 BT12 BT3 EP2 BT21

XL2 RM1 QZ2 QM11

4 Chapter 2 | The heat pump design F730

BP1 BT14 BP2 GQ10 GQ2 QM24 UR1

HZ2 BT15 BT12 BT3 EP2 BT21

XL2 RM1 QZ2 XL5

GP1 XL4 XL3 XL1 CM1 XL10 QM26 QM20 QM22

F730 Chapter 2 | The heat pump design 5

6 Chapter 2 | The heat pump design F730

F730 Chapter 3 | System description 7

8 Chapter 3 | System description F730

F730 Chapter 3 | System description 9

Immersion heater White coil (2 kW) resistance 27 ohm

10 Chapter 4 | Component description F730

Heating medium WILO Yonos Para 7.5

High pressure switch Breaking value: 29 bar.

Low pressure switch Breaking value: 0.5 bar

Compressor (GQ10) Mitsubishi RMT5118HDE2

Expansion vessel Volume 10 l

Fan (GQ2) EBM G3G160-BC50-09

Filter (HQ50) Filter class G2 445 x 196 mm

Air speed sensor OMRON D6F-W04A1

F730 Chapter 4 | Component description 11

Inverter Eltwin NI1AB 2.9 kW

Exp. valve (QN1) Danfoss TUBE 068U3473

12 Chapter 4 | Component description F730

F730 Chapter 5 | Troubleshooting 13

84 Perm. com. Permanent communication Manual reset. - Check the communication

14 Chapter 5 | Troubleshooting F730

100 Communica- Communication with the in- Compressor blocked. Manual

329 Relay for de- Manual reset.

357 Com. fault acc. Communication with OPT No action

F730 Chapter 5 | Troubleshooting 15

16 Chapter 5 | Troubleshooting F730

F730 Chapter 5 | Troubleshooting 17

18 Chapter 5 | Troubleshooting F730

F730 Chapter 5 | Troubleshooting 19

69 Non-calibrated Adjustment of the ventilation Only information

20 Chapter 5 | Troubleshooting F730

F730 Chapter 5 | Troubleshooting 21

22 Chapter 5 | Troubleshooting F730

444 Inverter alarm A temporary internal fault in The compressor is stopped

450 Inverter alarm A temporary inverter alarm The compressor is stopped

468 Inverter alarm A temporary inverter alarm The compressor is stopped

470 Inverter alarm A temporary inverter alarm The compressor is stopped

472 Inverter alarm A temporary inverter alarm The compressor is stopped

474 Inverter alarm A temporary inverter alarm The compressor is stopped

476 Inverter alarm A temporary inverter alarm The compressor is stopped

478 Inverter alarm A temporary inverter alarm The compressor is stopped

480 Inverter alarm A temporary inverter alarm The compressor is stopped

F730 Chapter 5 | Troubleshooting 23

991 Internal alarm All compressor frequencies

995 External alarm An alarm according to selec- Only information.