MICROSOFT

HUMAN
CAPITAL
STRATEGY
 SYNDICATE 4

29123360 Bayu Avrianto Raksakdarma

29123357 Farhan Aditya Utomo
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29123354 Muhammad Reza Priansyah
29123341 Penina Annais
 CONTENT
01 CHALLENGES AT MICROSOFT

MICROSOFT’S INTERNAL
02 CAPABILITIES

MICROSOFT’S BUSINESS
03 STRATEGIES

MICROSOFT’S HUMAN CAPITAL

04 STRATEGIES
MICROSOFT CHALLENGES
INTERNAL Workforce diversity in Microsoft makes it difficult
for companies to manage their teams and
employee.
Microsoft prefer to employed people with no
experience, therefore it takes more time to adapt
and train the employee

EXTERNAL
Competition for the top talent in tech industry is
very high, there’s a need to provide the best
service possible to meet the market demand and
customer preferences
 MICROSOFT’S INTERNAL CAPABILITIES

1. Innovative Culture: Microsoft promotes an innovative culture where employees are encouraged to think
creatively, experiment with new concepts, and create advanced technologies and solutions.
2. Talent and Expertise: Microsoft recruits top talent across diverse fields such as software development,
engineering, data science, and marketing. This diverse pool of expertise and skills enables the company to
leverage a wide range of capabilities.
3. Research and Development: Microsoft dedicates significant resources to research and development (R&D)
to propel technological progress, create novel products and services, and maintain a leading position in
innovation.
4. Partnerships and Alliances: Microsoft works closely with a variety of partners, including other tech firms,
developers, and industry players, to improve its product range, broaden its ecosystem, and stimulate growth.
5. Technological Infrastructure: Microsoft relies on its strong technological foundation, which includes cloud
computing services like Azure, software platforms such as Windows and Office, and AI capabilities. These
elements form the backbone of its product lineup and service offerings.
 MICROSOFT’S BUSINESS STRATEGIES

business plan Microsoft adalah menciptakan produk-produk baru yang

INNOVATION sesuai dengan keinginan pelanggan. Mereka fokus dengan menemukan
ide-ide baru untuk berkembang dan tetap unggul di market.

Microsoft ingin membuat perangkat lunak yang dapat membantu orang

dalam berbagai aspek kehidupan mereka, seperti di rumah, sekolah, dan
CUSTOMER FOCUS tempat kerja. Mereka berfokus dengan memahami apa yang dibutuhkan
pelanggan, memastikan produk mereka bernilai, dan membuat pelanggan
senang dengan produk mereka.

Microsoft menawarkan kesempatan pengembangan karir promosi jabatan,

serta fokus pada pengembangan leadership masing-masing karyawan
TALENT DEVELOPMENT mereka.. Upaya-upaya ini sejalan dengan tujuan bisnisnya untuk
mempertahankan keunggulan kompetitif di industri teknologi.

Strategi bisnis Microsoft mencakup ekspansi ke pasar global dan

penyesuaian dengan berbagai budaya yang berbeda. Upaya perusahaan
GLOBAL EXPANSION dalam inklusi global dan keragaman sangat penting untuk mendukung
upaya ekspansi dan menciptakan lingkungan bisnis yang lebih inklusif.
 MICROSOFT HUMAN CAPITAL STRATEGY

RECRUITMENT & TRAINING & TALENT PERFORMANCE CAREER

SELECTION DEVELOPMENT DEVELOPMENT DEVELOPMENT MANAGEMENT
STRATEGY STRATEGY STRATEGY STRATEGY STRATEGY
RECRUITMENT &
SELECTION STRATEGY
Employee-driven institution
Bill Gates (recognized that the company's
most valuable asset was its employee)

RECRUITMENT:
Targeted the most briliant and driven
people
Experience is not required
Right skill & great mindset people

SELECTION:
Series of Interview w/ microsoft employee
‘n minus 1’ scheme - less people are hired
Quality over Quantity
 Continuous Learning : Microsoft emphasizes a culture of
continuous learning and development to enhance employee skills
and capabilities
In-House Program : The company offers exclusive in-house

TRAINING training programs designed by experts to improve the talent of

the workforce and ensure ongoing skill development

&
Skill enhancement : Microsoft invests in programs that focus on
improving the know-how of individuals across various

DEVELOPMENT
departments, enabling them to contribute effectively to their
roles

STRATEGY
Employee empowerment : The training and development
strategy aims to empower employees to take on more
accountable roles and drive transformation within the
organization
Talent retention : By providing opportunities for skill
enhancement and career development, Microsoft aims to retain
 TALENT DEVELOPMENT
STRATEGY
Strategic Development: Microsoft's talent development strategy is designed to bring
about comprehensive strategic development within the organization.
Value of Human Resources: The company places significant value on human
resources and ensures that every employee's efforts are recognized and appreciated.
Employee Growth: Microsoft focuses on individual growth and development,
regardless of the department or role, to drive overall organizational progress.
Comprehensive Environment: The talent development strategy aims to create an
extensive environment where employees can excel and contribute their best work.
Innovation and Collaboration: By investing in talent development, Microsoft aims to
foster innovation, collaboration, and a culture of excellence across the organization.
PERFORMANCE MANAGEMENT
STRATEGY
The employee can
Employees obtain
observes how their
single rating compensation would
depended on their change depending on
manager’s various performance
evaluation rating

Rating from 1 to 5 was

given. One rating sets
off hikes in restricted
stock units, bonuses
and merit pay
 CAREER MANAGEMENT
STRATEGY
Microsoft Corporation holds on-site workshops where both employee
and manager are given the chance to master how to manage their
career
Enable employee with more technical skills to accelerate as technical
experts
All human resource problem are tackled between the staff and
management
 MICROSOFT’S HUMAN CAPITAL STRATEGIES

People:
Microsoft focuses on hiring top talent with diverse skills and backgrounds to foster innovation and creativity
within the organization.

Process:
Microsoft follows a structured innovation process that encourages employees to generate new ideas,
collaborate on projects, and bring innovative products and services to market.

Technology:
Utilizing technology in order to administer a few or all of the administration of employees as capital assets
and negotiate with them.
 MICROSOFT’S HUMAN CAPITAL STRATEGY
TO SOLVE BUSINESS CHALLENGE
Recruitment & Selection: Microsoft's aggressive and innovative
recruitment strategies aim to source the brightest minds from globally
BUSINESS CHALLENGE: renowned institutions and the industry. By focusing on less
experienced but highly talented individuals, Microsoft ensures a pipeline
Rapid Technological of fresh ideas and perspectives that fuel innovation, helping to
address the challenge of rapid technological evolution.
Evolution
Talent Acquisition & Comprehensive Training and Development: Investing in the continuous
development of employees' skills and knowledge through a blend of
Retention traditional and digital learning platforms ensures that Microsoft's
workforce remains on the cutting edge of technology. This strategy is
Global Competition crucial for maintaining competitiveness and fostering a culture of
Performance Management lifelong learning.

& Employee Satisfaction Performance Management System: The evolution of Microsoft's

performance management system towards greater transparency and
Innovation Preassure alignment with company goals ensures that employees are clearly aware
of their contributions to the company's success. This system helps in
Regulatory Challenges motivating employees, enhancing productivity, and driving the
company towards its strategic objectives.
 MICROSOFT’S HUMAN CAPITAL STRATEGY
TO SOLVE BUSINESS CHALLENGE
Career Management and Dual Paths: Offering dual career paths for
employees, allowing for advancement as either technical experts or
BUSINESS CHALLENGE: managers, ensures that Microsoft retains talent by providing clear growth
opportunities. This strategy addresses the challenge of talent retention
Rapid Technological and ensures that employees feel valued and see a long-term future
within the company.
Evolution
Talent Acquisition & Empowering Employees: Fostering a culture that empowers
employees to take initiative and innovate addresses the challenge of
Retention maintaining a competitive edge in the fast-paced technology sector. By
valuing and acting on employee input, Microsoft ensures that it remains
Global Competition adaptable and forward-thinking.
Performance Management
& Employee Satisfaction Focus on Work-Life Balance and Employee Well-being: Recognizing
the importance of work-life balance and mental health, especially in high-
Innovation Preassure pressure environments, Microsoft invests in programs and policies that
support employee well-being. This approach helps in attracting and
Regulatory Challenges retaining talent, improving job satisfaction, and fostering a positive
workplace culture.
THE IMPACT OF MICROSOFT’S HUMAN CAPITAL
STRATEGIES ON OTHER MICROSOFT’S
STRATEGIES
Financial Management Strategies:
Human capital strategies impact financial management by optimizing workforce
performance and retention, leading to cost savings and improved profitability.
Operational Management Strategies:
Human capital strategies enhance operational efficiency by developing talent, fostering a
positive work environment, and improving workforce productivity.
Marketing Strategies:
Human capital strategies shape marketing success through skilled and engaged employees
who deliver superior customer experiences, innovative products, and strong brand
positioning.
Technology Strategies:
Human capital strategies drive technology innovation by ensuring the right talent is in place
to develop and implement cutting-edge solutions, staying ahead of industry advancements.
MICROSOFT’S HUMAN CAPITAL STRATEGY
GOALS

Microsoft's Human Capital Strategy aims to enhance leadership

engagement, establish a global diversity and inclusion scheme, optimize
employee training, and enhance long-term accuracy and quality in talent
development initiatives. By focusing on these goals, Microsoft seeks to
strengthen its organizational culture, foster innovation, drive collaboration,
and create a supportive work environment where employees can thrive
and contribute effectively to the company's success. And these are in line
with Microsoft’s main mission, namely to create software for personal
computers that processes and empowers people at home, at school, and
at work.
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