6ed-Chapter 9: Project Planning and Project Management

TRUE/FALSE

1. A good project manager focuses his energy on the success of

the project team and allows the oversight committee to moni-
tor and report project status.

ANS: F PTS: 1

2. A major reason that software development projects to fail is

due to poor project management.

ANS: T PTS: 1

3. In 2009 almost over two-thirds of all software development

projects had serious problems with delivering satisfactory re-
sults on time.

ANS: T PTS: 1

4. Ceremony refers to the official kick-off meeting to start a

project.

ANS: F PTS: 1

5. Since the Agile philosophy embraces change, project scope

management is not important for Agile projects.

ANS: F PTS: 1

6. The final decision of project scope in an Agile project rests

with the users.
 ANS: F PTS: 1

7. With Agile Time Management scheduling is only done on a

micro level and not a macro level.

ANS: T PTS: 1

8. With Agile Cost Management it is important to control the

costs, even more important than estimating the costs to get
project approval.

ANS: T PTS: 1

9. Agile project managers do not try to answer the question

“How much will the project cost?”

ANS: F PTS: 1

10. In Agile projects the easiest portions of the system are built in
the first few iterations.

ANS: F PTS: 1
11. Projects are seldom initiated to solve immediate business
problems.

ANS: F PTS: 1

12. It is usually impossible to make an accurate estimate of the

time required to complete a development project.

ANS: T PTS: 1

13. One important step in estimating the time required for a

project is to try to identify all of the functional requirements of
a the new system.

ANS: T PTS: 1

14. One of the responsibilities of the project manager in getting a

project approved is to try to predict the value of business bene-
fits.

ANS: F PTS: 1

15. In adaptive, iterative projects there are usually two types of

schedules created.

ANS: T PTS: 1

MULTIPLE CHOICE

1. Which of the following statements best defines what a project

is?
a. A planned c. A set of pro-
activity con- cedures that
 sisting of de- must be
fined tasks completed in
by a team of a timely
people. fashion.
b. A sequence d. A planned
of steps with undertaking
a scheduled with a start
completion. and stop and
that produces
a result.

ANS: D PTS: 1

2. Which of the following best describes the reason why projects

fail?
a. Technologi- c. Wrong de-
cal problems velopment
methodology
b. System is too d. Undefined
complex project man-
agement
practices

ANS: D PTS: 1

3. According to the CHAOS report for 2009 what is the percent

of projects that can be considered completely successful?
a. 44% c. 24%
b. 32% d. 60%
 ANS: B PTS: 1

4. The organization and direction of other people to achieve a

planned result within a predetermined schedule and budget is
called what?
a. Project deliv- c. Project hu-
ery manage- man resource
ment management
b. Project inte- d. Project man-
gration man- agement
agement

ANS: D PTS: 1

5. Which of the following is NOT one of the external responsi-

bilities of a project manager?
a. Report c. Work with
project status the client
b. Assess d. Identify re-
project risks source needs

ANS: B PTS: 1

6. Which of the following is NOT one of the internal responsibil-

ities of a project manager?
a. Develop the c. Assign work
project to team
schedule members
 b. Develop d. Monitor
specifica- project mile-
tions stones

ANS: B PTS: 1

7. Which of the following is NOT one of the PMBOK knowl-

edge areas?
a. Integration c. Risk Man-
Management agement
b. Documenta- d. Procurement
tion Manage- Management
ment

ANS: B PTS: 1

8. Which of the following principles of project management

identifies all stakeholders?
a. Risk Man- c. Human Re-
agement source Man-
agement
b. Communica- d. Time Man-
tions Man- agement
agement

ANS: B PTS: 1

9. What technique is used to control the scope in an Agile

project?
 a. Not impor- c. Keep a prior-
tant to worry itized list of
about scope. required
functions.
b. Freeze the d. Let the client
requirements and the users
in an early it- worry about
eration. the scope.

ANS: C PTS: 1

10. Project Quality Management is different for Agile projects be-

cause they place heavy emphasis in what additional area?
a. The quality c. The quality
of the testing of the deliv-
process. erables.
b. The quality d. The quality
of the project of the team
processes. members.

ANS: B PTS: 1

11. Which of the following is also called a steering committee?

a. Executive c. Project ap-
committee proval com-
mittee
b. Strategic d. Oversight
planning committee
committee
 ANS: D PTS: 1

12. Which of the following is NOT a standard reason for initiating

a system development project.
a. To respond c. To resolve a
to an oppor- problem
tunity
b. To reduce d. To respond
staffing re- to an exter-
quirements nal directive

ANS: B PTS: 1

13. A ____ combines three components: the problem description,

the business benefits, and the system capabilities.
a. Project char- c. System vi-
ter sion docu-
ment
b. Proof-of- d. System
concept anal- scope docu-
ysis ment

ANS: C PTS: 1

14. Which of the following is NOT a common question asked by

the client before giving project approval?
a. How much c. Who is the
will it cost? project man-
 ager?
b. How long d. What are the
will it take? benefits?

ANS: C PTS: 1

15. Usually the highest cost for the development and deployment
of a new system is _____.
a. License fees c. Computer
for new soft- and network
ware equipment
b. Salaries of d. Data center
the develop- costs
ment team

ANS: B PTS: 1

16. The time from the deployment of a new system until the
break-even point is reached is sometimes called the ______.
a. investment c. return on in-
period vestment
b. net present d. payback pe-
value riod

ANS: D PTS: 1

17. The net present value for a year is calculated by _______.

a. combining c. determining
 benefits and when the
costs for a benefits off-
defined num- set the costs
ber of years
b. applying the d. applying the
discount rate discount fac-
to the combi- tor to the
nation of combination
benefits and of benefits
costs and costs

ANS: D PTS: 1

18. Which is NOT one of the primary areas for risk and feasibility
analysis?
a. Organiza- c. Schedule
tional risks risks
b. Deployment d. Resource
risks risks

ANS: B PTS: 1

19. The fear of using a computer (computer phobia) is a type of

_______ risk.
a. Technologi- c. Organiza-
cal risk tional risk
b. Resource d. Deployment
(people) risk risk
 ANS: C PTS: 1

20. Missing milestones on a project may be an indication of

project that has high _______ risk.
a. Schedule c. Deployment
b. Resource d. Technologi-
cal

ANS: A PTS: 1
21. Which of the following is NOT one of the activities of the sec-
ond core process to plan and monitor the project.
a. Establish the c. Evaluate
work envi- work pro-
ronment cesses
b. Build work d. Estimate the
schedules project
length

ANS: D PTS: 1

22. Which is NOT an activity associated with establishing the

project environment?
a. Record and c. Establish
communicate team pro-
project infor- cesses and
mation. procedures.
b. Establish the d. Identify
working en- staffing re-
vironment. quirements.

ANS: D PTS: 1

23. The creation of a work breakdown structure is helpful in the

development of what?
a. Software c. Detailed
testing plan. work sched-
ule.
b. Project itera- d. Detailed ef-
 tion sched- fort estimates
ule. of work
tasks.

ANS: C PTS: 1

24. Estimating the effort required and identifying task dependen-

cies is usually part of the work to create what?
a. The project c. The project
iteration time estimate
schedule
b. The detailed d. The critical
work sched- path
ule

ANS: B PTS: 1

25. When the project team asks “Are our working relationships
with the user effective?” it is doing what?
a. An end of it- c. A perfor-
eration re- mance re-
view view
b. An end of d. A work
project re- breakdown
view structure

ANS: A PTS: 1

26. Which of the following is NOT one of the activities associated

 with staffing the project team?
a. Conducting c. Organizing
team-build- work groups.
ing exer-
cises.
b. Developing a d. Setting up
resource program-
plan. ming rules
and guide-
lines.

ANS: D PTS: 1

27. Which is NOT a criterion that is used to determine how to de-

fine tasks for a work breakdown structure.
a. How to c. A logical
know when way to deter-
the task is mine its pre-
complete. decessor.
b. How to esti- d. It should
mate the ef- take one to
fort required. five days.

ANS: C PTS: 1

28. Given a project schedule with all tasks connected with one-
way arrows and task durations. The critical path is _____.
a. the longest c. neither the
path through longest nor
the network shortest path
 through the
network
b. the shortest d. it cannot be
path through determined
the network

ANS: A PTS: 1

29. The present value of $200,000 development costs in year 0 as-

suming a 10% discount rate is:
a. $180,000 c. $200,000
b. $190,000 d. $210,000

ANS: C PTS: 1

MULTIPLE RESPONSE

1. Which two of the following are activities belonging to the first

core process?
a. Schedule the d. Establish the
work project envi-
ronment
b. Perform risk e. Evaluate the
and feasibil- work pro-
ity analysis cesses
c. Choose the f. Quantify
project man- project ap-
ager proval fac-
tors
 ANS: B, FPTS: 2

2. Which two of the following activities belong to the second

core process of planning and monitoring the project?
a. Establish the d. Determine
project envi- project scope
ronment
b. Estimate the e. Estimate the
project cost project
length
c. Analyze f. Staff and al-
project risk locate re-
and feasibil- sources
ity

ANS: A, F PTS: 2

3. Which two of the following questions (decision points) are im-

portant when monitoring project progress?
a. Is the task on d. Is the vari-
target? ance signifi-
cant?
b. Is the task e. Is the correc-
too large? tive action
sufficient?
c. Is the task f. Is the status
clearly de- complete?
fined?
 ANS: A, D PTS: 2

COMPLETION

1. The term “____________________” refers to the organization

and direction of other people to achieve a planned result
within a predetermined schedule and budget.

ANS: project management

PTS: 2

2. The person or group that funds the project is called the _____ .

ANS: client

PTS: 2
3. The person or group that work directly with the system are
called _______ .

ANS:
user
users

PTS: 2

4. The _______ consists of clients and key manager who re-

view the progress and direct the project.

ANS: oversight committee

PTS: 2

5. The level of formality of a project is often referred to as

_______ .

ANS: ceremony

PTS: 2

6. A project management guide and standard of fundamental

project management principles is referred to as the _______.

ANS:
PMBOK
Project Management Body of Knowledge

PTS: 2

7. A document to help define the scope of the new system is

 called a _____.

ANS:
system vision document
System vision document
System Vision Document

PTS: 2

8. The benefits that accrue to an organization, usually measured

in dollars, from the deployment of a new system are called
______.

ANS: business benefits

PTS: 2

9. The required functions and capabilities of the new system that

are developed in order to get approval for the development
project are called the _______.

ANS: system capabilities

PTS: 2

10. The dollar value of benefits reduced by the dollar value of

costs combined together and expressed in current dollars is
called the ______.

ANS:
net present value
NPV
Net Present Value
 PTS: 2

11. What is the name given to the process of comparing costs and
benefits to see whether investing in a new system will be bene-
ficial?

ANS:
cost/benefit analysis
cost benefit analysis
cost-benefit analysis
Cost/benefit analysis
Cost Benefit Analysis
Cost-benefit analysis

PTS: 2

12. The point in time at which dollar benefits offset the dollar
costs is called the _______ .

ANS:
break-even point
break even point

PTS: 2

13. What is the term that describes the time period after which the
dollar benefits have offset the dollar costs?

ANS:
payback period
pay back period
pay-back period
 Payback period
Pay Back Period
Pay-back Period

PTS: 2

14. An increased level of customer satisfaction is an example of

a(n) _______ benefit.

ANS: intangible

PTS: 2

15. The hierarchical list of activities of a project that is used to

create work schedule is called the _____.

ANS:
work breakdown structure
WBS
work breakdown structure (WBS)

PTS: 2

16. A bar chart that portrays the schedule by the length of horizon-
tal bars is called a _______.

ANS: Gantt chart

PTS: 2

17. The sequence of tasks in a schedule that cannot be delayed

without delaying the project is called the _______ .
 ANS: critical path

PTS: 2

18. The meeting held at the end of an iteration to determine what

was successful and what can be improved is called what?

ANS:
Retrospective
retrospective
A retrospective

PTS: 2

ESSAY

1. List several (at least four) reasons why projects fail as deter-
mined by the CHAOS report.

ANS:
1. Undefined project management practices
2. Poor IT management and poor IT procedures
3. Inadequate executive support
4. Inexperienced project managers
5. Unclear business objectives
6. Inadequate user involvement

PTS: 5
2. List several (at least four) of the internal responsibilities of a
project manager.

ANS:
1. Develop the project schedule
2. Recruit and train team members
3. Assign work to teams and team members
4. Assess project risks
5. Monitor and control project deliverables and milestones

PTS: 5

3. List the three major external responsibilities of a project man-

ager.

ANS:
1. Report the projects progress and status
2. Work with the client and other stakeholders
3. Identify resource needs and obtain resources

PTS: 5

4. List the nine areas of the Project Management Body of Knowl-

edge.

ANS:
Project Scope Management
Project Time Management
Project Cost Management
Project Quality Management
Project Human Resource Management
Project Communication Management
Project Risk Management
 Project Procurement Management
Project Integration Management

PTS: 5

5. List the four activities of the first core process: Identify the
problem and obtain approval.

ANS:
1. Identify the problem
2. Quantify project approval factors
3. Perform risk and feasibility analysis
4. Review with the client and obtain approval

PTS: 5
6. List the three primary reasons for initiating a software devel-
opment project.

ANS:
1. To respond to an opportunity
2. To resolve a problem
3. To respond to an external directive

PTS: 5

7. List three primary criteria to obtain approval for a project.

These criteria are often three key questions asked by the client
before giving approval.

ANS:
1. How long will it take? (What is the estimated time)
2. How much will it cost? (What is the estimated cost)
3. What will it do for us? (What are the estimated benefits.)

PTS: 5

8. List four primary areas that are considered in risk and feasibil-
ity analysis.

ANS:
1. Organizational risk and feasibility
2. Technological risk and feasibility
3. Resource risk and feasibility (usually people resources)
4. Schedule risks and feasibility

PTS: 5

9. List the five activities of the second core process: Plan and
 monitor the project.

ANS:
1. Establish the work environment.
2. Schedule the work.
3. Staff and allocate resources.
4. Evaluate work processes.
5. Monitor progress and make corrections.

PTS: 5

10. List the three steps required to develop a detailed schedule of

the work to be done within an iteration.

ANS:
1. Develop a work breakdown structure.
2. Estimate effort and identify dependencies
3. Create the schedule with a Gantt chart.

PTS: 5