Name: ____________________________ Date: _________________

Quiz #2 (50 points)

CHAPTER 6-7

Multiple Choice (3 Point Each)

Circle the letter of the answer that BEST represents what we learned from the book and in class.

1. People who practice cultural humility are:

a. experts in the cultures of others
b. able to accurately compare the values of one culture with another culture
c. committed to reflecting on their own self-awareness
d. never need to admit that there is anything they don’t know about the cultures of others

2. The CHW code of ethics is:

a. the law as it relates to CHW work
b. a framework for understanding the “right conduct” for CHWs
c. tells CHWs exactly what to do
d. None of the above

3. Crossing professional boundaries:

a. is usually necessary in order to truly help clients
b. should never, ever happen
c. should only be done after considering what is in the best interest of the client
d. reinforces the trust that your client has in you

4. Cultural humility requires:

a. a desire to direct your client’s choices toward the right way of solving their problems
b. you help your clients make good choices – even if they are not what you suggested
c. knowledge of the way experts in the field would solve a problem
d. you maintain your position of power with the client

5. When encouraging behavior change:

a. clients may decide to go against your suggestions
b. clients may have a different goal than the one you think is most important
c. clients usually respond well to being told what to do
d. your role is to make sure that the doctor’s orders are followed to a “T”
e. Both a and b

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 6. Culture:
a. has little effect on your behavior
b. is defined by race
c. never changes
d. is influenced by many factors

7. CHWs need to have:

a. big eyes
b. small noses
c. big mouths
d. little ears

8. Which of the following are ways to build trust with clients:

a. clearly explain the services you will provide
b. respect that the client is the expert in their life
c. listen and see what ideas the client has for how to move forward
d. all of the above
e. none of the above

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Short Answer
9. (4 points) Fill in the blanks for the L.E.A.R.N. model:

1. _______________ with sympathy and understanding to the client’s perception of the

problem.

2. Explain your perceptions of the problem.

3. _________________ and discuss the differences and similarities between the

perceptions of the client and the CHW.

4. Recommend resources.

5. _________________ agreement.

10. (4 points) Share two things you learned from the cross-cultural slide deck (viewable in
announcements) and your plans on going about learning other cultures other than your own, with
an emphasis on the communities you plan to serve within your professionalism as a CHW (i.e.
How? – Where ?).

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11. (4 points) List 2 health-related beliefs that are present in your community. Describe what role
culture has in each of those beliefs, if anything.

Health-related belief #1:

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Role of culture in belief #1:

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CHW100 – CHW Fundamentals
 _________________________________________________________________________________

Health-related belief #2:

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Role of culture in belief #2:

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CHW100 – CHW Fundamentals

 12. (14 points) Read the case study. Complete the table and answer the question that follows based
on the information provided. (enter at least one factor in each square of the table)

Case study
Jaxson is a 34 year old Hawaiian/Filipino man who lives in the community you work in. He works
part-time in Waikīkī as a bellhop at an upscale hotel. He also carves and sells Hawaiian wood crafts
– at the flea market and at seasonal craft fairs. He is a dedicated single father of 3 boys who are in
elementary and middle school. He supports his oldest son in his sports teams as much as possible,
but often has to dedicate a significant amount of time and energy to his middle child who is on the
autism spectrum. He feels guilty about not being able to devote enough time to his youngest.
Jaxson is divorced and his ex-wife has little contact and pays almost no child support. His parents
live on Maui. He is often tired and overwhelmed. You meet him at the community clinic where you
work as a CHW. Your job is to support him in coping with his new diagnosis – Type 2 Diabetes. His
doctor asked you to work with him on changing his diet and getting more exercise.

Client issue Individual factor Factor related to family & friends

Newly 1. 1.
diagnosed with
type 2 diabetes

Neighborhood & community Societal factor: economics, media &

factor politics
1. 1.

What might make it difficult for Jaxson to change his diet and exercise? Tell me 2 things that might stop
him and explain why:

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CHW100 – CHW Fundamentals