CUSTOMER SURVEY

Have you used services at The Coffee House?  Yes  No

PERSONAL INFORMATION
Name:
Age:  Below 20  20-30  30-40  40-50  Above 50
Gender:  Male  Female
Very Very
Agree Normal Disagree
agree disagree
The Coffee House has
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voucher/discount for memberships.
The staff understand the individual
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requirement for customer.
The staff pay attention to each
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customer.
The staff can answer customer
    
questions as quickly as possible.
The Coffee House has a convenient
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time frame to serve customers.

The Coffee House provides accurate

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invoices to customers.
The staff still maintain service speed     
even when crowded.
The Coffee House serve safe and
    
clean products.
The staff are ready to support and
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handle customers' special requests.
The staff give personal attention.     

The staff are stable and fast.     

The Coffee House ensure food
    
safety and hygiene.
The Coffee House guarantee the
quality of food and drinks despite     
being crowded.
Ensure information security when
    
using The Coffee app
The Coffee House guarantee
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diversity of payment methods

The staff carefully confirm your

    
order.
The staff serve you wholeheartedly.     
The staff fulfill your request
    
quickly.
The staff enthusiastically support
    
you.
The security guard assist you when
    
parking your vehicle.

Staff wear uniforms neatly and     

politely.
The Coffee House’s restrooms are
spacious, clean, and fully equipped
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with toilet paper, hand soap, and
hand dryers.
The Coffee House's menu is
beautifully designed, clear, and     
simple.
There are many types of tables and
chairs to suit different customer
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needs (single table, double table,
group table).
The seating arrangements in The
Coffee House are reasonable,     
creating a comfortable feeling.