RIJ Engineering Pvt Ltd Doc No

REPL/QAP/QPD/R5
Machining Division
Quality Policy Deployment Date
19-05-2020
Quality Assurance Procedure Page 1 of 3

1. PURPOSE
To define and provide for a system to establish quality objectives at relevant functions and levels of the
organisation.
2. SCOPE OF APPLICATION
all business processes.
3. RESPONSIBILITY AND AUTHORITY
1. Managing Director – Overall responsibility for all business processes.
2. Management Representative – Entire Quality Management System & All customer service
operations.
3. CNC & Gear Cutting In-charge – All CNC Turning & Gear Cutting operations.
4. DGM QA – All quality control operations.
4. DEFINITIONS AND ACRONYMS
5. For this procedure the definitions given in the International Standard IATF 16949 Quality
Management Systems – Fundamentals and Vocabulary apply.
5. PROCEDURE
6. Quality policy succinctly spells out organisation’s overall intentions and approach towards quality
and services it provides to the customers.
7. Management is committed to the published Quality Policy. This policy has been displayed in the
company premises and explained to all employees. Management encourages all staff to promote
this policy and make it part of their daily routine work.
8. REPL’s Quality Policy has following principal elements:
 Customer satisfaction through satisfactory product quality and on-time delivery;
 Continual improvement of core business processes.
9. Following Quality Objectives have been derived from the Quality Policy:
 Total Customer satisfaction
 Continual improvement in process performance
10. Management team has identified Key Performance Indicator (KPI) for achieving the quality
objectives. These identified KPI’s for the key processes has been quantified Target Values to be
realised within a pre-defined time frame have been established.
11. Key Performance Indicator (KPI) has been identified for accomplishment of the target values for
each of the key processes. Implementation of these key activities ensures effective
implementation of the Quality Policy.
12. Key Performance Indicator format (REPL/F/KPI/R0) gives an overview of the Performance.
13. Action plan to be initiated for KPI where actual goes 25% beyond the set target value/limit.
6. REFERENCES
14. IATF16949:2016; Clauses 5.2
15. REPL Quality Manual, Sections 5.
Prepared by: Approved by:
 RIJ Engineering Pvt Ltd Doc No
REPL/QAP/QPD/R5
Machining Division
Quality Policy Deployment Date
19-05-2020
Quality Assurance Procedure Page 2 of 3

16. REPL Quality Policy

17. Key Performance Indicator (REPL/F/KPI/R0).
7. RECORDS

SR Description Form No Retention Custodian

NO Period
1 Quality Policy Quality Manual-section 3 NA MR
2 Key Performance Indicator REPL/F/KPI/R0 3 Years MR
3 Training Plan REPL/MD/F/TP/R0 3 Years MR

8. REVISION HISTORY
REVISION HISTORY
Rev Description of Change Section Effective Date
0 Initial release - 01-01-2004
1 Review and in reference TS std. edition changed. 6.1 22.01.2010
2 ISO 9000 changed to ISO 9001 4 28.5.2013
3 Reviewed & Reprinted - 09.01.2015
4 Updated to incorporate IATF16949:2016 requirement 6.0 26.12.2017
5 Action plan criteria for KPI has been added. 5(13) 19.05.2020

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 RIJ Engineering Pvt Ltd Doc No
REPL/QAP/QPD/R5
Machining Division
Quality Policy Deployment Date
19-05-2020
Quality Assurance Procedure Page 3 of 3

9. Flow Chart of the Quality Development Process :

Quality Policy

Quality
Objective

Key
Performance
Indicator

Target Values

Key Processes to
achieve targets

Process
Measures

Analysis of
Data

Management
Review Process

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