Professional Documents
Culture Documents
7) Quality System Review
7) Quality System Review
1. PURPOSE
To define and provide for a system for management review of the established quality system.
2. SCOPE OF APPLICATION
Quality Management System at RIJ Engineering Pvt Ltd.
3. RESPONSIBILITY AND AUTHORITY
4. Managing Director – To preside and overview the quality system performance, assess effectiveness and
continuing suitability of the quality system.
5. GM (Mfg. Forge Division) - To present and review overall performance of Forge Division.
6. Management Representative – Schedule quality system reviews and record proceeding and decisions.
7. DGM QA – Present performance reports related to their own functional areas.
8. Manager Design & development (Forge Division) - all Design & development processes.
9. Gear Cutting in-charge- All Gear cutting operation.
10. CNC Turning in-charge- All CNC Turning operations.
11. CNC Turning In-charge (KE) - All CNC turning operations.
12. QC In-charge- All Quality control activities.
13.
14. DEFINITIONS AND ACRONYMS
15. For this procedure the definitions given in the International Standard IATF 16946:2016 Quality Management
Systems – Fundamentals and Vocabulary apply.
16. Responsible Person – An employee who has been assigned responsibility for a functional area
17.
18. PROCEDURE
19. Frequency and Scheduling of Review
20.
21. Quality System Review is conducted in a four month. It is also referred to as the Management Review.
22. Attendance - Quality management system review is chaired by the Managing Director and attended by the
responsible persons.
23. Agenda
24. The agenda for management review meetings is prepared by Management Representative and
communicated to the members at least one week before the meeting. At a minimum, the agenda comprises
the following focus areas:
Quality Policy Deployment
Continuity, Suitability and Effectiveness of Quality System
Continual Improvement of all Business Processes
25. Inputs for quality system review are
a. Company level data (KPI) indicating performance trends in process performance and
product conformity;
b. Internal audit results and recommendations for improvement;
c. Review of Customer Scorecard.
d. Warranty Performance (where applicable).
e. Actual field failures and their impact on safety and environment.
f. Status of corrective and preventive actions and their results;
g. Customer feedback on product quality, delivery and other issues of customer interest;
h. Customer audit reports and recommendations for improvement;
i. Follow-up on last review;
j. External changes that could impact the organisation and its QMS;
k. Investigation into and analysis of actual or potential field failures and their impact on
quality, safety and environment.
26. Outputs of the quality system review are
a. Identification of improvement opportunities related to the QMS and customer requirements
related to the product quality;
b. Determination of preventive actions to prevent potential problems;
c. Identification of resource needs;
d. Business process and QMS related decisions.
27. Key Performance Measures of Quality Policy Deployment
28. Data is collected on the ‘Key Performance Measures’, analysed, and presented in graphic form to indicate
trends.
29. Trends indicate need for corrective and preventive actions, which are decided by the steering committee.
30. Action plans are prepared for the corrective and preventive actions.
45. RECORDS