position.

This enables happier candidates as they would not only hear back from the company
but also know why specifically they could not get the position. AI cannot fully take over the
recruitment results part of the recruitment process model due to the major part of it is lying in
the humans making the final decision on who is hired. However, throughout the process AI can
work as a tool to help ensure that an organization gets the recruitment results that they desire.

”Largely the end results of your recruitment depends on the tools that you have
available and how you utilize these…for an example AI can be a very helpful tool in you
use it correctly.” (Professional 6)

The overall determination of a successful recruitment is dependent on the organization meeting

the recruitment objectives they set out to in the beginning of the process, and if they now feel
that they can select a candidate who fit the job description. It is a very subjective view of what
implementing AI in the recruitment process actually mean for each organization. In addition,
each organization need to decide if these extension and improvement to the recruitment process
is something which they are in a need of and if it will make their recruitment better for both
recruiters and job applicants.

“The true measure of quality...are you getting better quality because of AI? Those are
the things...as an institute we are just now starting to see the result of that.”
(Professional 7)

6.2 Implications of using AI in recruitment for organizational effectiveness

According to Stone et al. (2015), even information technology has impacted the processes and
practices of HRM largely, little research had been conducted and examined about its
effectiveness for organizations. Interviewed professionals mentioned that there is barely a firm
that uses AI in each part of recruitment, but rather in a few parts of their recruitment. The real
effectiveness and real need of using AI in recruitment was brought forth by several interviewed
professionals. It is crucial for companies to consider what is beneficial for them and what is the
real need of implementing AI in their recruitment process. It also needs to be considered what
the main driver of the company is and what they are trying to achieve, because this will in turn
determine if the effectiveness that AI may give is truly what the company also needs.

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