Check-in in a Hotel

Rogerio : May I help you ma’am?

Sonia : I’d like to check-in

Rogerio : All right Do you have a reservation? . . . .

Sonia : Yes I made it in Brazil. My name is Sonia

Spadoni. . . .

Rogerio : Let me check Yes Mrs. Spadoni . You are

reserved for a single room for five nights. We have you
down

Would you fill out this form please?

Rogerio: Would you like a non-smoking room or a

smoking room?

Sonia : What a surprise! You have non-smoking rooms.

Rogerio : Certainly - Sure ma’am ..

Sonia : OK I’ll take a non-smoking room - It doesn’t

matter

Rogerio : OK This is the key for your room .

Sonia : Thanks

Rogerio: Shall I have your luggage sent to your room?

Sonia: Yes please It’s a little bit heavy for me - No thanks
I can take care of it myself

Rogerio : Here’s your luggage Anything else ma’am?

Sonia : No Nothing for the time being . Here is your tip

Rogerio: Oh thank you ma’am. Have a good evening

ma’am.