Deck Circular D-094

Re: Individual Targets for Shore Based Key Personnel

Dear All,

Aiming to continuous improvement of both company and staff performance, the

company has set “Individual Targets” for the Shore Based Key Personnel, in
conjunction to the company’s KPI indicators as same listed in Circular D-093 as
well as Policy Section 4.

As Key personnel are defined the company’s shore and onboard staff, with
designated responsibilities and authorities to the project organization; are
considered essential to design and plan the work, to conduct the work, to report,
to control activities.

Thus, personnel designated with such responsibilities are:

 DPA
 Managers
 Coordinators
 Marine Superintendents
 Technical Superintendents
 Fleet Engineers
 Group Captain/Operator
 Marine Operations Coordinators (Fleet Operations)
 HSSE Assistants

The “Individual Targets”, as listed in the following pages, are evaluated in the
course of annual Appraisal procedure of the individuals as well as in the course of
Management Review Meetings.

Best Regards
DPA

Reviewed 01.04.21
This circular is annually reviewed, basis revision date; it is valid till next review, unless otherwise noted, revised/superseded or
revoked 1 of 6
TECHNICAL Department

Technical Manager
KPI ( /per year) TARGET
1. Total unplanned maintenance / fleet < 1%
2. Number of days lost due to unplanned maintenance / vessel Maximum one (1)
3. Transparency Factor of internal observations vs external at least two (2) times higher
observations/ per attended vessel
4. Fleet attendance each vessel at least twice
5. Near Misses reported while attendance at least one (1)
6. Suggestions for improvement reported while attendance at least one (1)
7. Best practices reported at least one (1)
8. Budgeting plan (spares, repairs, dry dock, etc.,) to be achieved as set
9. Technical campaign on any trend arising at least one (1)

Technical Coordinator / Group Engineer

KPI ( /per year) TARGET
1. Total unplanned maintenance / fleet < 1%
2. Number of days lost due to unplanned maintenance / vessel maximum 1
3. Transparency Factor of internal observations vs external at least two (2) times higher
observations / per vessel attended
4. Fleet attendance each vessel at least twice
5. Near Misses reported while attendance at least one (1)
6. Suggestions for improvement reported while attendance at least one (1)
7. Best practices reported at least one (1)
8. Rectification/closure of open critical equipment cases at the agreed time interval

Fleet Engineer/Attending Technical Superintendent

KPI ( /per year) TARGET
1. Total unplanned maintenance / fleet < 1%
2. Transparency Factor of internal observations vs external at least two (2) times higher
observations / per vessel attended
3. Attendances onboard (sea/port) 100%
4. Rectification/closure of open critical equipment cases at the agreed time interval
5. Near Misses reported while attendance at least two (2)
6. Suggestions for improvement reported while attendance at least two (2)
7. Best practices reported at least one (1)
8. Budgeting plan (spares, repairs, dry dock, etc.,) to be achieved as set

OPERATIONS Department
Operations Manager / Group Captain /Fleet Operators (Marine Operations Coordinator)
KPI ( /per year) TARGET
1. Unplanned downtime (speed, discharging, loading, etc.) monitored for the <5 hours
vessels being responsible for
2. complaints from the Charterers regarding voyage performance zero
3. Terminals satisfaction scoring above good
4. Delays in relaying information of terminal compatibility to the vessels being 0
responsible for
5. Follow up of the mooring and cargo audits findings within 2 weeks
Reviewed 01.04.21
This circular is annually reviewed, basis revision date; it is valid till next review, unless otherwise noted, revised/superseded or
revoked 2 of 6
MARINE Department

Marine Manager
KPI ( /per year) TARGET
1. SIRE observations raised onboard /vessel less than two (2)
2. BBS observation per attendance at least one (1)
3. Average observations per PSC inspection <1 <1
4. Deviations from vessel’s internal auditing scheme 0
5. Onboard training at every attendance
6. Best practices reported at least one (1)
7. Near Misses reported at least two (2)
8. Suggestions for improvement reported at least two (2)
9. Transparency Factor Internal observations vs external/vessel attended at least two (2) times higher

Marine Superintendent
KPI ( /per year) TARGET
1. SIRE observations raised onboard/vessel less than two (2)
2. BBS observation per attendance at least one (1)
3. Average observations per inspection <1 during PSC inspections
4. Best practices to be reported at least one (1)
5. Near Misses at least two (2)
6. Suggestions for improvement reported at least two (2)
7. Transparency Factor [Internal observations vs external observations] at least two (2) times higher
per vessel attended

QUALITY Department

Quality Manager
KPI ( /per year) TARGET
1. Quality of the Management of Change 3
2. Deviation from ISM Internal Audit schedule None
3. Overdue Non Conformities and observations 0
4. Monitors that all Management of Change timely handled 100%
5. Effectiveness is evaluated for all Management of Change (MOC) cases 100%
6. Results of MOC Effectiveness is communicated with all interested parties 100%
7. Monitors and Controls CMS updates
communicated to all
parties (as per CP01)

PERSONNEL Department

Personnel Manager
KPI ( /per year) TARGET
1. Appraisals scheme strictly followed 0 deviation
2. Induction plan procedure scheme 0 deviation
3. Handovers procedure scheme 0 deviation
4. Training schedule (F.PER.9) being followed 100%
5. Evaluation of exit interview all

Reviewed 01.04.21
This circular is annually reviewed, basis revision date; it is valid till next review, unless otherwise noted, revised/superseded or
revoked 3 of 6
DPA

DPA
KPI (/per year) TARGET
1. Speakout follow‐up 100%
2. Attendances onboard at least 4
3. RA & MOC review 100%
Note: KPIs of HSSE Manager and Quality Manager also apply

IT Department

IT Manager
KPI ( /per year) TARGET
1. Cyber Security Incidents 0
2. High level available infrastructure 100% secure
3. ISO 27001 100% compliance

CREW Department

Crew Manager
KPI ( /per year) TARGET
1. Deviation to the seafarer’s training program ashore 0
2. Senior Officers attending safety seminars 100% in a 2‐year period
3. Junior Officers attending safety seminars 100% in a 4‐year period
4. Retention rate for senior officers >87%
5. Retention rate for junior officers >85%

Human Resources Coordinator

KPI ( /per year) TARGET
1. Career development needs of each seafarer are attended all
2. Evaluation reports to be reviewed all
3. Retention rate for the ships being responsible for >87%
4. Seafarers documentation, certification and training in compliance with CMS 100%
5. Medical tests for all ships being responsible for 100%
6. Unresolved crew MLC complaints for the ships being responsible for 0

Training Coordinator
KPI ( /per year) TARGET
1. In house training sessions 25
2. Improving Organization Capabilities internal training topics 12
3. E‐learning courses created 12

Purchasing Department

Purchasing Manager
KPI ( /per year) TARGET
1. Suppliers’ Evaluation 100%

Reviewed 01.04.21
This circular is annually reviewed, basis revision date; it is valid till next review, unless otherwise noted, revised/superseded or
revoked 4 of 6
 2. Food ration and essential stores supply smooth run – 0 complaints
3. Execution of the placed requisitions No delays

HSSE Department

HSSE Manager
KPI (/per year) TARGET
1. Overdue Incident investigation None
2. Attendances onboard at least two (2)
3. Near Misses reported while in attendance at least four (4)
4. Suggestions for improvement while in attendance at least one (1 )
5. Best practices to be reported at least 1 per year at least one (1)
6. HSSE campaign on any trend arising based on statistical analysis 100% on any trend arising
as per statistical analysis
7. Review and Approval of “General Purchase” cases and “Invoices 100%
Distribution”
8. Review and approval of all suggestions received from fleet vessels and 100%
shore personnel regarding Risk Assessment Library

HSSE Assistants
Navigation
KPI (/per year) TARGET
1. Audits review & processing 100 % within two (2)
weeks upon receipt
2. Navigational bulletin basis fleet trends / quarter at least one (01)

Security
KPI (/per year) TARGET
1. Audits review & processing 100 % within two (2)
weeks upon receipt
2. Review all security EOM reports within one (1) week
upon receipt
3. Security bulleting basis fleet trends / quarter at least one (01)
4. Ship‐shore drills with each fleet vessels conducted every year 100%
5. Review and approve proposed transits to high risk area 100%

Incidents
KPI (/per year) TARGET
1. All incidents/accidents are properly investigated within specific time frame (CP20)
2. Safety Alert issued and shared with all fleet vessels, shore 100%
employees for any incident, accident and high seriousness near
miss
3. Lessons Learn from LLFI, Bulletin issued and shared with all fleet 100%
vessels, shore employees after completion of the investigation of
all incidents, accidents and high seriousness near miss
4. Completion of preventive/corrective action plan set for each 100%
incident, accident

Crew Work Rest hours

KPI (/per year) TARGET
1. monitor the proper reporting by all vessels’ crew members 100%
2. violation of crew/work rest hours observed 0 unjustifiable

Reviewed 01.04.21
This circular is annually reviewed, basis revision date; it is valid till next review, unless otherwise noted, revised/superseded or
revoked 5 of 6
D&A
KPI (/per year) TARGET
1. monitors the unannounced alcohol test by Masters of all fleet vessels monthly 100%
for all crew members
2. requests unannounced alcohol test for all Masters monthly (setting also the 100%
witnesses)
3. requests unannounced alcohol test for all fleet vessels quarterly 100%
4. unannounced D&A test for all crew members of all fleet vessels annually 100%

Contracts
KPI (/per year) TARGET
1. SOPEP plans always updated 100%
2. Media contract reviewed & renewed 100%
3. ERS contract reviewed & renewed 100%
4. VIDEOTEL CBT library reviewed & renewed 100%
5. NRC contract reviewed & renewed 100%
6. Relevant invoices re 1‐5 above checked/monitored 100%

Performance (Fleet Performance Assessment through SMA)

KPI (/per year) TARGET
1. Score & Trends (SMA) on 15th of each month 100%
2. BBS (SMA) on 15th of each month 100%

Review of Ship’s Reporting

KPI (/per year) TARGET
1. F.PERMIT.1 & F.PERMIT.2 forms within seven (07) days upon receipt
2. Drills and training sessions within seven (07) days upon receipt
3. Safety Committee Meeting within seven (07) days upon receipt
4. End of Month reports up the 15th of each month
5. F.SAF.1 reports within two (2) weeks upon receipt
6. Distant Assessments within two (2) weeks upon receipt
7. Ship/shore drills are recorded (supported by all relevant within one (1) month upon completion
docs, photos, feedback, etc)

Reviewed 01.04.21
This circular is annually reviewed, basis revision date; it is valid till next review, unless otherwise noted, revised/superseded or
revoked 6 of 6