Are you an ambitious and highly motivated Communicator with experience in taking and responding to

telephone calls for police assistance and for co-ordinating the dispatch of required police or other services?
Are you looking to make the next step in your career? If so, apply below and join Peel Regional Police – one
of Canada’s most progressive police services!

As a Communicator within our Radio Operations bureau, you will be responsible for answering emergency and non
emergency calls for service.

What will your typical day look like?

 Answers emergent (911) and non-emergent calls for service. Acquires necessary information to determine
service required and/or initiates call for service through Computer Aided Dispatch system. Answers internal
lines and complies with request. Initiates support services (calls-out, phone listing, reverse checks, CPIC/CAD
queries, records checks, sex offender registry checks, texts and tweets as required).
 Assigns calls for service, co-ordinates the dispatch of police and other services for each call; monitors the
location and activities of all police units via the voice radio and CAD systems and dispatches as appropriate
in order to maintain appropriate police coverage.
 Provides direct assistance and relief for dispatchers (CPIC, telephone calls, and emergency service contacts).

Performs additional duties as assigned.

Enough about us, let's talk about you…

Are you someone with:

 Education/knowledge reflecting a greater degree of specialization, normally acquired through formalized post-
secondary education, (e.g. college) in order to understand and apply contents of manuals specific to
communications including protocols and detailed instructions respecting communications systems, or an
equivalent combination of education and experience.
 A minimum of two years related experience required; experience in dispatching and/or dealing with the public
preferred
 MS Outlook
 Working knowledge of CPIC preferred
 Working knowledge of CAD preferred
 Well-developed keyboarding skills
 Exceptional oral communication and listening skills
 Demonstrated multi-tasking ability
Demonstrated analytical and problem solving skills

What we offer

The hourly rate for this temporary/full-time position is $31.25.

Peel Regional Police is committed to ensuring the health and wellness of its employees and offers many programs and
services in support of work-life balance and both personal and professional wellness. From wellness protection for you
and your family, state-of-the-art fitness facilities available to you free of charge, to structured programs to nurture your
intellectual, physical and emotional wellness, we’ve got you covered.

About us

Peel Regional Police, the second largest municipal police service in Ontario, polices the cities of Mississauga and
Brampton, with a population of almost 1.4 million residents, and Pearson International Airport, which saw an estimated
12.7 million people pass through in 2021. We are committed to our Vision of 'A Safer Community Together'. Everything
we do is driven by our Mission, Vision and Values and we pride ourselves in being accountable to our community.

Peel Regional Police is acknowledged as one of Canada’s most progressive police services. A proactive approach to
problem-solving, a dedication to professional excellence and a reputation for making the community a better place in
which to live and work – these are the hallmarks of Peel Regional Police.

The next step is yours!

Qualified persons should apply online at www.peelpolice.ca, referencing Job ID #303663, by Monday, September 5,
2022. Shortlisted applicants will be contacted via email. No agency contact and/or referrals, please.

The hiring process is competitive and extensive and requires applicants to participate in each stage of the recruitment
process. Successful candidates must be available to work all shifts (days and afternoons are 8 hours and 45
minutes and midnights are 9 hours).

Anticipated start date of January 2023.

Our Communications Centre operates 24 hours per day, 7 days per week. Training will consist of 2 weeks in-
class instruction following a Monday to Friday 7:00 a.m. to 3:00 p.m. schedule. After which you will be
assigned to a radio operations platoon that follows a five (5) shift rotation of days, afternoons and nights. Upon
completion of this on-the-floor training, you will return for in-class training for a period of two (2) weeks,
following a Monday to Friday dayshift schedule.

Applicants in consideration for hire shall be subject to a thorough background investigation that includes, but is not
limited to, police checks with local, provincial and out-of-country law enforcement agencies, if required, education
credentials, credit and financial inquiries, and personal and work references.

You must have received, or be scheduled to receive the approved full dosage of COVID-19 vaccination by date of
application, in accordance with the recommendations of Ontario’s Chief Medical Officer of Health.