Room Service:

*RING RING*
Front Desk: Good Morning, Front Desk
Guest: I want to order for my breakfast
Front desk: may I know your room number?
Guest: room 201
FD: for how many persons?
Guest: for 1
FD: may I know your order?
Guest: *Gives Order*
Ex. 1 sausage 1 orange juice and 1 coffee
FD: Repeat order and confirm details
Ex. Your order is 1 sausage 1 orange juice and 1 coffee
Under room 201 for 1 pax is that all correct?
Guest: yes.
FD: please wait for 30 mins and your food will be serve thank you!
After 30 mins---
Waiter: *KNOCKS 3 times*
Room Service! May I come in?
Guest: Yes
Waiter: would you like me to set up your food or leave it on the trolley?
(if the guest wants to leave it on the trolley proceed with the billing)
If not…
Guest: can you set it up?
Waiter: sure!
Set up foods on the table following American set up.
(Once done setting the food up)
Waiter: Would you like me to open your curtain?
Guest: yes/no
Waiter: how about your TV ?
Guest: yes/no
Waiter; may I know present the bill?
Guest: sure
Waiter: how would you like to settle? Cash or room charge?
Guest: room charge
Waiter : okay the amount of (give amount) will be charge on your bill
upon check out.
Waiter: when do you want me to come back for your soiled dishes?
Guest: after 1 hour.
Waiter: okay maam/sir ill be back after an hour. Please enjoy your meal.
Thank you!
After 1 hour..
KNOCK 3X
Room Service! I am here to collect your dishes.
Buss out soiled dishes.
Waiter: Is there anything Else?
Guest: None Thank you
Waiter; Enjoy Your stay!