DA RFO3 Citizen Charter

DEPARTMENT OF AGRICULTURE
REGIONAL FIELD OFFICE 3
CITIZEN’S CHARTER
2020 (1st Edition)
I. Mandate
The Department of Agriculture is a government agency responsible for the promotion
of agricultural development by providing framework, public investments, and support
services needed for domestic and export-oriented business enterprises.
In the fulfillment of this mandate, it shall be the primary concern of the Department to
improve farm income and generate work opportunities for farmers, fishermen and
other rural workers. It shall encourage people’s participation in agricultural
development through sectoral representation in agricultural policy-making bodies so
that the policies, plans and programs of the Department are formulated and executed
to satisfy their needs.
It shall also use a bottom-up self-reliant farm system approach that will emphasize
social justice, equity, productivity and sustainability in the use of agricultural
resources.
II. Vision
A food secure Philippines with prosperous farmers and fisher folk.
III. Mission
To collectively empower farmers and fisher folk and the private sector to increase
agricultural productivity and profitability, taking into account sustainability and
resilience.
IV. Service Pledge

We, the officials and employees of the Department of Agriculture – Office of the
Secretary with the guidance of God Almighty do hereby pledge to:
Serve promptly, efficiently, courteously, justly and with no impartiality from Mondays
to Fridays starting at 8:00 AM to 6:00 PM.
Enforce strict compliance with service standards, as embodied under RA 9485 and
the guiding principles of RA 6713.
Responsive to the needs of the farmers, fisherfolk, stakeholders as well as the
transacting public.
Value every citizen’s comments, suggestions and needs especially the poor, the
underprivileged and those with special needs such as the disabled and the elderly.
Initiate immediate action in rendering technical and support assistance to clienteles.
Committed to serve the public with integrity and dedication.
Ensure the public with accurate information though 24/7 access on DA’s policies,
programs, activities through DA RFO 3 Website: rfo3.da.gov.ph
Page 2 of 178
LIST OF SERVICES
ADMINISTRATIVE & FINANCE DIVISION Page Number
Accounting Section 6
Processing of Disbursement Vouchers 7
Issuance of Order of Payment 21
Budget Section
Funding of Obligation Requests 24
General Service Section

Control Numbering of Approved RP Vehicle Trip Ticket 27
Control Numbering of Approved Purchase Request 29
Control Numbering of Approved Purchase Order / Contract of 30
Agreement
Notification of Winning Bidder (Supplier/Contractor) on the 32
Confirmation of Purchase Order/ Contract of Agreement
Delivery of Procured Goods / Services 35
Drafting of Contract of Agreement and Notice to Proceed 37
Verification and Approval of Release on Requisition and Issue Slip 38
Procurement of Office Supplies Thru DBM Procurement Service 39
Cashier Unit
Disbursement and Collection 42
Records Unit
Releasing of Outgoing Communications 48
Receiving of Incoming Communications 49
Processing/Indorsement of Application for the Issuance of 51
Certificate of Eligibility for Reclassification of Agricultural Lands
(CERAL)
Property Unit
Receiving of Supplies, Inputs and Equipment, Etc. 60
Releasing of Supplies and Equipment, Etc. 63
Disposal: Transfer to Other Agency Thru Property Transfer Receipt 65
(PTR) - OUTGOING
Disposal: Transfer to Other Agency Thru Property Transfer Receipt 67
(PTR) - INCOMING
Conduct of Physical Inventory of Property Plant and Equipment 69
(PPE)
AGRIBUSINESS AND MARKETING ASSISTANCE DIVISION Page Number

Agri Credit Forum/Linkage 73
Development of Investment Models/ Concept/ Proposals 74
Food Lane Project 76
Participation to Trade Fairs (Local, International) 78
Page 3 of 178
Market Matching 80
INFORMATION SECTION Page Number

Documentation of DA-RFO III Activities/Events 82
INTEGRATED LABORATORIES DIVISION Page Number

Soil Analysis 84
Water Analysis 87
Special Assay Test (For Fertilizer and Plant Tissue) 89
Mechanical Analysis 91
Compost Fungus Activator 93
Feed Analysis 94
Gross Pathology 98
Clinical Pathology 101
Antigen Detection 104
Antibody Detection 107
Bacteriology 110
Parasitology 114
Research 118
Field Sample Collection 120
Production and Distribution of Biological Control Agent’s 123
Conduct of Technical Briefing on Mass Production of BCA’s, 124
Training/Retooling on Major Pest and Diseases of Rice
Pest and Disease Monitoring and Surveillance 125
REGIONAL AGRICULTURAL ENGINEERING DIVISION Page Number

Strategic Agricultural and Fisheries Development Zone (SAFDZ) 127
Farm to Market Road Development Project 129
Small Scale Irrigation Project 131
REGULATORY DIVISION Page Number

Good Animal Husbandry Practices (GAHP) Banner Program 134
Animal Welfare Act Registration 137
Registration/ Licensing of Feeds and Veterinary Drugs 141
Establishments
Animal Health 148
Orientation/Training on Philippine Good Agricultural Practices 150
Certification of Philippine Good Agricultural Practices for Crops 151
Plant Nursery Accreditation 153
RESEARCH DIVISION Page Number

Requests for Project Review for Partnership/ Collaborative 156
Research & Development Projects
Request for Assistance Under the Organic Agriculture Program 160
Release of Production Support Inputs from Research Stations 162
Release of Animals for Dispersal from Research Outreach Stations 164
Page 4 of 178
Organic Agriculture Program (PAEF) 166
Processing Facilities, Organic Agriculture Facilities (Vermi Sheds,
Storages, Etc.)
Organic Agriculture Program (PAEF) 168

Processing Equipment & Machineries
Organic Agriculture Program (Ram Pumps & SPIS) 170
Ram Pumps, Solar Powered Irrigation Systems, Etc.
Mushroom Production or Processing Training/ Enterprise 171
Development (Community Based Mushroom Production Project)
Distribution of Materials for Mushroom Production or Processing 172
(Community Based Mushroom Production Project) (CLIARCLLA,
San Marcelino, Zambales)
Distribution of Seeds/Seedlings of Forage, Vegetables and 173
Dragonfruit, Mushroom Spawn, Mushroom Fruiting Bags
(CLIARCLLA, San Marcelino, Zambales)
Walk-In Mushroom Production or Processing Hands-On Training 174
(CLIARCLLA, San Marcelino, Zambales)
Page 5 of 178
ADMINISTRATIVE AND FINANCE DIVISION
Accounting Section
Page 6 of 178
PROCESSING OF DISBURSEMENT VOUCHERS
This involves review and certification of the Disbursement Voucher as to availability of

funds, completeness of supporting documents and propriety of claims.
Office or Division: ADMIN AND FINANCE DIVISION – ACCOUNTING OFFICE

Classification: COMPLEX
Type of G2C, G2B, G2G
Transaction:
Who may avail: FARMERS, EMPLOYEES, COS PERSONNEL, SUPPLIERS,
CONTRACTORS
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
FOR TRAVELLING EXPENSES:
DISBURSEMENT VOUCHER End User
OBLIGATION REQUEST AND STATUS End User
ITINERARY OF TRAVEL End User
CERTIFICATE OF TRAVEL COMPLETED End User
TRAVEL ORDER End User
CERTIFICATE OF APPEARANCE End User
OFFICIAL RECEIPTS, IF ANY End User
POST TRAVEL/ACCOMPLISHMENT End User
REPORT
AUTHORITY TO ATTEND, IF ANY End User
TRAINING/SEMINAR NOMINATION End User
FORM, IF ANY
CERTIFICATION FOR LODGING, IF ANY End User
FOR REIMBURSEMENT OF FUEL AND

OIL EXPENSES:
JUSTIFICATION FOR REIMBURSEMENT End User
OFFICIAL RECEIPT End User
GASOLINE CONSUMPTION REPORT End User
TRIP TICKET End User
PURCHASE REQUEST End User
FOR PROCUREMENT OF MEALS

THROUGH SVP AMOUNTUNG TO
P50,000.00 AND BELOW:
BILLING STATEMENT Caterer
LIST OF MEALS SERVED/MENU Caterer
PICTURE OF MEALS SERVED AND End User
PARTICIPANTS
Page 7 of 178
POST ACTIVITY/MINUTES OF THE End User
MEETING
COMPLETE ATTENDANCE, SIGNED BY End User
THE OFFICER IN CHARGE OF THE
SEMINAR/MEETING AND NOTED BY
SUPERVISOR
TRANSMITTAL RECEIPT OF GSS
CONTRACT TO COA
CONTRACT End User
ABSTRACT OF QUOTATIONS AND BAC
AWARD
REQUEST FOR QUOTATION BAC
CERTIFICATE OF AVAILABILITY OF End User
FUNDS (BUDGET)
ANNUAL PROCUREMENT PLAN End User
SUCH OTHER DOCUMENTS PECULIAR
TO THE CONTRACT AND/OR TO THE
MODE OF PROCUREMENT AND
CONSIDERED NECESSARY IN THE
AUDITORIAL REVIEW AND IN THE
TECHNICAL EVALUATION THEREOF
FOR PROCUREMENT OF MEALS

THROUGH SVP AMOUNTUNG TO
P50,000.00 ABOVE:
PARTICIPANTS
MEETING
SUPERVISOR
CONTRACT TO COA
AWARD NOTICE ABSTRACT BAC
NOTARIZED CONTRACT End User
NOTICE OF AWARD BAC
BAC RESOLUTION BAC
Page 8 of 178
EVALUATION REPORT BAC
ABSTRACT OF QUOTATIONS BAC
PHILGEPS REQUEST FOR QUOTATION BAC
CERTIFICATION FROM THE HEAD OF BAC
BAC SECRETARIAT ON THE POSTING
OF ADVERTISEMENT AT
CONSPICUOUS PLACES
FUNDS (BUDGET)
FOR PROCUREMENT OF MEALS AND

ACCOMMODATION THROUGH LEASE
OF VENUE:
PARTICIPANTS
MEETING
SUPERVISOR
CONTRACT TO COA
NOTARIZED CONTRACT End User
NOTICE OF AWARD BAC
BAC RESOLUTION BAC
JUSTIFICATION OR End User
RECOMMENDATION
MARKET ANALYSIS End User
Page 9 of 178
COST BENEFIT ANALYSIS End User
TABLE OF RATINGS End User
FUNDS (BUDGET)
FOR PROCUREMENT OF REPAIR AND

MAINTENANCE THROUGH SVP
AMOUNTING TO P50,000.00 AND
BELOW:
BILLING STATEMENT/SERVICE BILLING Supplier
CERTIFICATE OF POST-INSPECTION Property
CERTIFICATE OF ACCEPTANCE End User
WARRANTY CERTIFICATE IF ANY Supplier
WASTE MATERIAL REPORT IF ANY Property
CONTRACT TO COA
CONTRACT End User
AWARD
PRE-INSPECTION REPORT Property
INDEX REPAIR Property
CERTICATE OF AVAILABILITY OF End User
FUNDS (BUDGET)
Page 10 of 178
FOR PROCUREMENT OF REPAIR AND
MAINTENANCE THROUGH SVP
AMOUNTING TO P50,000.00 ABOVE:
BILLING STATEMENT/SERVICE BILLING Supplier
CERTIFICATE OF POST-INSPECTION Property
WARRANTY CERTIFICATE IF ANY Supplier
WASTE MATERIAL REPORT IF ANY Property
CONTRACT TO COA
CONTRACT End User
NOTICE OF AWARD BAC
BAC RESOLUTION BAC
PRINTOUT COPY OF ADVERTISEMENT BAC
POSTED IN THE PHILGEPS
PHILGEPS CERTIFICATION BAC
PRE-INSPECTION REPORT Property
INDEX REPAIR Property
FUNDS (BUDGET)
FOR PROCUREMENT OF GOODS

THROUGH SHOPPING AND SMALL
VALUE PROCUREMENT (SVP)
AMOUNTING TO P50,000.00 AND
BELOW:
PROPERTY ACKNOWLEDGEMENT Property/End User
RECEIPT (PAR)/CERTIFICATION ON
SUBMISSION OF MASTERLIST OF
Page 11 of 178
BENEFICIARIES, WHICHEVER IS
APPLICABLE*
INSPECTION AND ACCEPTANCE GSS
REPORT (IAR)
NOTICE OF DELIVERY TO COA GSS
SALES INVOICE Supplier
DELIVERY RECEIPT Supplier
RESULTS OF TEST ANALYSIS, IF Supplier
APPLICABLE*
PURCHASE ORDER (PO) TO COA
PURCHASE ORDER (PO) End User
(ORS)
AWARD
PURCHASE REQUEST (PR) End User
FUNDS (BUDGET)
ANNUAL PROCUREMENT PLAN (APP) End User
CERTIFICATION OF NON-AVAILABILITY GSS
OF STOCKS FROM DBM-PS, FOR
ORDINARY OFFICE SUPPLIES AND
EQUIPMENT*

THROUGH SHOPPING AND SMALL
VALUE PROCUREMENT (SVP)
AMOUNTING TO P50,000.00 ABOVE:
APPLICABLE*
REPORT (IAR)
Page 12 of 178
APPLICABLE*
PURCHASE ORDER (PO) TO COA
PURCHASE ORDER (PO) End User
(ORS)
NOTICE OF AWARD (NOA) BAC
BAC RESOLUTION BAC
TWG EVALUATION REPORT BAC
OF ADVERTISEMENT AT
CONSPICUOUS PLACES
FUNDS (BUDGET)
EQUIPMENT*
FOR PROCUREMENT OF
INFRASTRUCTURE SMALL VALUE
PROCUREMENT (SVP) AMOUNTING TO
P50,000.00 ABOVE:
STATEMENT OF TIME ELAPSED RAED
CERTIFICATE OF COMPLETION RAED
INSPECTION REPORT RAED
Page 13 of 178
PICTURES (BEFORE, DURING AND RAED
AFTER CONSTRUCTION)
STATEMENT OF WORK RAED
ACCOMPLISHED (SWA)
REQUEST FOR BILLING AND Contractor
INSPECTION
TRANSMITTAL RECEIPT OF JOB GSS
ORDER(JO) TO COA
JOB ORDER (JO) End User
(ORS)
BAC RESOLUTION BAC
TWG EVALUATION REPORT BAC
OF ADVERTISEMENT AT
CONSPICUOUS PLACES
FUNDS (BUDGET)
PROGRAM OF WORKS (POW) RAED
DETAILED ENGINEERING DESIGN RAED
(DED)

THROUGH PUBLIC BIDDING:
APPLICABLE*
REPORT (IAR)
Page 14 of 178
PICTURES GSS
WARRANTY SECURITY Supplier
APPLICABLE
TAX RECEIPTS FROM THE BOC OR Supplier
THE BIR AS PROOF OF PAYMENT OF
TAXES AND DUTIES, IF APPLICABLE
CONTRACT TO COA
NOTICE TO PROCEED (NTP) GSS
CONTRACT GSS
CERTIFICATE OF AVAILABILITY OF Accounting
FUNDS (CAF) SIGNED BY THE
ACCOUNTANT
(ORS)
PERFORMANCE SECURITY Supplier
BAC RESOLUTION BAC
NOTICE OF POST-QUALIFICATION BAC
BID EVALUATION REPORT BAC
POST-QUALIFICATION EVALUATION BAC
REPORT
EVIDENCE OF INVITATION TO BAC
CONDUCT POST QUALIFICATION TO
AT LEAST THREE OBSERVERS
ABSTRACT OF BID AS CALCULATED BAC
ABSTRACT OF BID AS READ BAC
RESULTS OF ELIGIBILITY BAC
CHECK/SCREENING
BIDDER’S TECHNICAL AND FINANCIAL Bidder
PROPOSALS
BIDDING DOCUMENTS BAC
MINUTES OF BID OPENING BAC
EVIDENCE OF INVITATION FOR BID BAC
OPENING TO AT LEAST THREE
OBSERVERS
MINUTES OF PRE-BID CONFERENCE BAC
(ABC PHP 1.0 MILLION AND ABOVE)
EVIDENCE OF INVITATION FOR PRE- BAC
BID CONFERENCE (ABC PHP 1.0
Page 15 of 178
MILLION AND ABOVE) TO AT LEAST
THREE OBSERVERS
MINUTES OF PRE-PROCUREMENT BAC
CONFERENCE (FOR PROJECTS
COSTING PHP2.0 MILLION AND ABOVE
FOR GOODS)
OF ADVERTISEMENT AT
CONSPICUOUS PLACES
SUPPLEMENTAL BID BULLETINS, IF BAC
ANY
PHILGEPS INVITATION TO BID BAC
FUNDS (BUDGET)
EQUIPMENT*
AUTHORITY TO PURCHASE FROM DBM/OP
DBM OR OP, FOR MOTOR VEHICLES*
FOR PROCUREMENT OF
INFRASTRUCTURE THROUGH PUBLIC
BIDDING:
STATEMENT OF TIME ELAPSED RAED
CERTIFICATE OF ACCEPTANCE, FOR End User
FINAL BILLING
CERTIFICATE OF COMPLETION, FOR RAED
FINAL BILLING
INSPECTION REPORT RAED
PICTURES (BEFORE, DURING AND RAED
AFTER CONSTRUCTION)
STATEMENT OF WORK RAED
ACCOMPLISHED (SWA)
REQUEST FOR BILLING AND Contractor
INSPECTION
Page 16 of 178
CONTRACT TO COA
NOTICE TO PROCEED (NTP) GSS
CONTRACT GSS
CERTIFICATE OF AVAILABILITY OF Accounting
FUNDS (CAF) SIGNED BY THE
ACCOUNTANT
(ORS)
PERFORMANCE SECURITY Contractor
BAC RESOLUTION BAC
NOTICE OF POST-QUALIFICATION BAC
BID EVALUATION REPORT BAC
POST-QUALIFICATION EVALUATION BAC
REPORT
EVIDENCE OF INVITATION TO BAC
CONDUCT POST QUALIFICATION TO
AT LEAST THREE OBSERVERS
ABSTRACT OF BID AS CALCULATED BAC
ABSTRACT OF BID AS READ BAC
RESULTS OF ELIGIBILITY BAC
CHECK/SCREENING
BIDDER’S TECHNICAL AND FINANCIAL Contractor
PROPOSALS
BIDDING DOCUMENTS BAC
MINUTES OF BID OPENING BAC
EVIDENCE OF INVITATION FOR BID BAC
OPENING TO AT LEAST THREE
OBSERVERS
MINUTES OF PRE-BID CONFERENCE BAC
(ABC PHP 1.0 MILLION AND ABOVE)
EVIDENCE OF INVITATION FOR PRE- BAC
BID CONFERENCE (ABC PHP 1.0
MILLION AND ABOVE) TO AT LEAST
THREE OBSERVERS
MINUTES OF PRE-PROCUREMENT BAC
CONFERENCE (FOR PROJECTS
COSTING PHP5.0 MILLION AND ABOVE
FOR INFRASTRUCTURE)
OF ADVERTISEMENT AT
CONSPICUOUS PLACES
Page 17 of 178
SUPPLEMENTAL BID BULLETINS, IF BAC
ANY
PHILGEPS INVITATION TO BID BAC
FUNDS (BUDGET)
PROGRAM OF WORKS (POW) RAED
DETAILED ENGINEERING DESIGN RAED
(DED)
AGENCY FEES TO PROCESSIN PERSON
CLIENT STEPS
ACTIONS BE PAID G TIME RESPONSIBLE
1. Forwards the DV to 1. Receives DV none 2 minutes per Receiving Staff
the Receiving Section and supporting DV (COS)
of the Accounting documents
Office
2. Stamps the DV none 2 minutes per Receiving Staff
with “Received” DV (COS)
and indicates date
and time of receipt
and initials on the
stamped
‘Received’ portion
of the DV.
3. Records the DV none 4 minutes per Receiving Staff

in the receiving DV (COS)
and monitoring log
sheet.
4. Forwards the none 2 minutes per Receiving Staff

DV and DV (COS)
supporting
documents to the
designated staff
for processing.
5. Reviews DV for none 15 minutes Processor

completeness and per DV (Permanent
propriety of Employee/COS)
Page 18 of 178
supporting
documents.
6. If incomplete, none 4 minutes per Processor

forwards the DV DV (Permanent
and supporting Employee/COS)
documents to the
releasing staff for
return to the
concerned party.
If complete,
checks Index of
Payments (IP)
from file and
determines
whether there was
prior payment of
the same claim.
7. If the claim was none 4 minutes per Processor

already paid, DV (Permanent
returns the DV and Employee/COS)
supporting
documents to the
Releasing Staff to
be returned to
claimant.
If not yet paid,

records the
following in the IP:
name and address
of creditor, DV
date and number,
particulars and
amount.
8. Accomplishes none 4 minutes per Processor

the JEV on the DV (Permanent
Box B of the DV Employee/COS)
Page 19 of 178
9. Initials in Box C none 2 minutes per Processor
of DV and DV (Permanent
forwards the DV Employee/COS)
and supporting
documents to the
Accountant for
review and
signature.
10. Reviews the none 15 minutes Accountant

DV and supporting per DV
documents.
11. If incomplete, none 2 minutes per Accountant

forwards the DV DV
and supporting
documents to the
releasing staff for
return to the
concerned party.
If complete, signs
in Box C of DV.
Forwards the
documents to the
Releasing Staff.
12. Records in the none 4 Releasing Staff

logbook the date of minutes per (COS)
release of DV. DV
Forwards to the
Head of Agency or
Authorized
Representative for
approval of the
DV.
TOTAL NONE 45 MINUTES
Page 20 of 178
ISSUANCE OF ORDER OF PAYMENT
The order of payment issued by the Accounting Office serves as the basis of the
Cashier in receiving collections.
Office or Division: ADMIN AND FINANCE DIVISION – ACCOUNTING OFFICE

Classification: SIMPLE
Transaction:
Who may avail: FARMERS, EMPLOYEES, COS PERSONNEL, SUPPLIERS,
CONTRACTORS
Request for issuance of order of payment BAC (for payment of bidding documents, receipt
(for payment of bidding documents, receipt of performance/bidders/bail bonds), Regulatory
of performance/bidders/bail bonds, and Integrated Laboratory Division (for collection
collections of various fees) of various fees)
Copy of Notice of Award (for payment of BAC
performance bond)
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Forwards the 1. Receives none 2 minutes per Accounting Staff
request to the request for request (COS)
Accounting Staff issuance of
Order of
Payment for
refund of cash
advance or
unexpended
balance from
fund transfers,
refund for
overpayment of
expenses,
receipt of inter-
agency
transferred
funds, payment
of bidding
documents,
receipt of
performance/bi
dders/bail
bonds,
collections of
various fees
Page 21 of 178
2. Prepares Order none 5 minutes per Accounting Staff
of Payment request (COS)
based on
client's request
and forwards
the same to the
Accountant for
signature
3. Signs the Order none 3 minutes per Accountant

of Payment and request
forwards the
same to the
Accounting
Staff
4. Issues the none 2 minutes per Accounting Staff

Order of request (COS)
Payment to the
client
5. Presents the order

of payment to the
Cashier for the
issuance of Official
Receipt
12 minutes
TOTAL NONE
per request
Page 22 of 178
Budget Section
Page 23 of 178
FUNDING OF OBLIGATION REQUESTS
Office or Division: BUDGET SECTION
Classification: Complex
Type of G2B, G2G, G2C
Transaction:
Who may avail: DA RFO 3, LGUs, DA RFO 3 employees, Farmers, Contractors/Su
ppliers
FOR PUBLIC BIDDING:
1. Purchase Request (approved and End User
numbered)
2. Certification of Availability of Funds Budget Section
(CAF)
3. Annual Procurement Plan BAC Secretariat
4. Philgeps Invitation to Bid BAC
5. Bid Notices BAC
6. Abstract of Bid as Read and as BAC
Calculated
7. Evaluation Report BAC
8. Notice of Post Qualification BAC
9. BAC Resolution BAC
10. Notice of Award BAC
11. Performance Bond Supplier/Contractor
For funding of Small Value
Procurement: (below P50,000)
numbered)
2. Certification of Availability of Funds Budget Section
(CAF)
3. Annual Procurement Plan BAC
4. Request for Quotation (minimum of 3) BAC Canvasser
5. Abstract of Quotation BAC
For Reimbursements: (supplies, meals
and emergency repairs)

numbered)
2. Request for Quotation (minimum of 3 ) End user
3. Justification for reimbursement End user
4. Official Receipt or Sales Invoice End user
5. Attendance and minutes for Meals End user
For TEVs:
Page 24 of 178
1. Original approved Travel Orders and Claimant
Certificate of Appearance
2. itinerary of Travels (approved by Claimant
Supervisor/Head of Agency
3. Accomplishment Report Claimant
4. Post travel report
4. Original receipt for fare, toll fees and Claimant
accommodation (if any)
CLIENT STEPS
1. Secure 4 original 1. Receive ORS None 2 minutes per Budget Staff
copies of ORS signed with voucher (COS)
at Box A and corresponding
attached with the attachments
requirements to its
claims
2. Process and None 5 minutes per Budget Officer
number ORS voucher
according to its
claim and secure
1 copy of ORS to
be filed at Budget
3. Control and None 5 minutes per Admin Aide

record ORS in voucher
RAOMO for all
banner and
regular programs
in accordance to
their claims
4. Signs None 5 minutes per Chief, Budget
ORS/oversee voucher Officer
control of funds
and utilization of
all banner and
regular program
5. Release None 2 minutes per Budget Staff

vouchers to voucher (COS)
Accounting
Section
19 minutes
TOTAL NONE
per voucher
Page 25 of 178
General Service Section
Page 26 of 178
CONTROL NUMBERING OF APPROVED RP VEHICLE TRIP TICKET
The Department of Agriculture RFO III services the 7 provinces of Region III thus, it
requires all government vehicle to hasten the delivery of services, the control numbering
requirement is crucial in keeping an inventory when and where are the destinations of RP
Vehicle travels for the security and safety of government property.
OFFICE OR DIVISION GENERAL SERVICES SECTION
CLASSIFICATION SIMPLE
TYPE OF
GOVERNMENT TO GOVERNMENT G2G
TRANSACTION
WHO MAY AVAIL DEPARTMENT OF AGRICULTURE RFO III EMPLOYEE
PREVIOUS NUMBERED TRIP TICKET GENERAL SERVICES SECTION
FORM
Shall be properly filled up as per gasoline
consumptions and signatures of passengers.
APPROVED TRIP TICKET FORM
Shall be properly approved by the Approving
Entity as required on the location of
destination (with in the province of Pampanga
- Division Chief, other Provinces or Region -
Head of the Agency/Regional Technical
Director
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION TO
TIME RESPONSIBLE
PAID
1. The client shall 1. Accept the NONE 2 minutes Administrative
present copy of the previews and new Support Staff
previews numbered accomplished trip
Trip Ticket Form and ticket form and
the new approved examine the
Trip Ticket Form completeness of each
required data
2. Affix the control NONE 2 minutes Administrative
number and Support Staff
transaction date in to
the approved Trip
Ticket form
3. Record the NONE 5 minutes Administrative
transaction in the Log Support Staff
Book / Computer
4. Create a NONE 3 minutes Administrative
photocopy of the Trip Support Staff
Ticket
Page 27 of 178
2. Receive the 5. Return the original NONE 1 minutes Administrative
numbered Trip Ticket Trip Ticket to the Support Staff
Form Client
TOTAL None 13 minutes
Page 28 of 178
CONTROL NUMBERING OF APPROVED PURCHASE REQUEST
The General Support Services is the procurement facilitation office of the agency; thus, it
requires to be informed and keeps an updated inventory of all procurement requirement.
TYPE OF TRANSACTION GOVERNMENT TO GOVERNMENT G2G
APPROVED PURCHASE REQUEST If Below 500,000 must be approved by the
Chief of the Division if above 500,000 Head of
the Agency (Regional Director)
ANNUAL PROCUREMENT PLAN BAC
CERTIFICATION OF FUNDS AVAILABILITY BUDGET
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. The client shall 1. Accept the NONE 3 minutes Administrative
present the Approved approved Purchase Support Staff
Purchase Request Request (PR) and (COS)
(PR) together with Examine the
other required completeness of the
attachments required data,
signatories and
attachment of the
document
2. Affix the control NONE 2 minutes Administrative
number and the Support Staff
transaction date in (COS)
the Purchase
Request
3. Record the NONE 5 minutes Administrative
Book / Computer (COS)
4. Create a NONE 5 minutes Administrative
photocopy of the Support Staff
purchase request (COS)
5. Return the NONE 1 minutes Administrative
numbered purchase Support Staff
2. Receive the request to the Client (COS)
numbered purchased together with its
request attachments
Total None 16 minutes
Page 29 of 178
CONTROL NUMBERING OF APPROVED PURCHASE ORDER /
CONTRACT OF AGREEMENT
TYPE OF TRANSACTION GOVERNMENT TO GOVERNMENT G2G
Approved Purchase Order together with its Head of the Agency (Regional Director)
required document attachments
Contract of Agreement together with its Head of the Agency (Regional Director)
required document attachments
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. The client shall 1. Accept the None 3 minutes Administrative
present the Approved approved Purchase Support Staff
Purchase Order (PO) Order (PO) / Contract (COS)
together with its of Agreement with its
required documents attachments
2. Examine the None 2 minutes Administrative
completeness of the Support Staff
required data and (COS)
signatories in the
Purchase Order /
Contract of
Agreement
3. Affix the Control None 5 minutes Administrative
number and Support Staff
transaction date in to (COS)
the Purchase Order /
Contract of
Agreement
3. Record the None 5 minutes Administrative
Book / Computer (COS)
4. Create a photocopy None 1 minutes Administrative
of the Purchase Order Support Staff
2. Acknowledgement / Contract of (COS)
of the transaction Agreement
5. Forward the None 1 minutes Processor /
documents to GSS Administrative
Staff designated for Staff
Page 30 of 178
the processing and (Permanent
notification of supplier Employee /
on its approved COS)
Purchase Order/
Contract of
Agreement
Page 31 of 178
NOTIFICATION OF WINNING BIDDER (SUPPLIER/CONTRACTOR) ON
THE CONFIRMATION OF PURCHASE ORDER/ CONTRACT OF
AGREEMENT
And also, the authorized representative of the agency to transact to supplier and
contractors.
TYPE OF TRANSACTION Govt to Citizen: G2C; Govt to Business G2B
WHO MAY AVAIL WINNING BIDDER (SUPPLIER / CONTRACTOR)
Control Numbered Approved Purchase Order GSS
/ Contract of Agreement together with its
required supporting documents
Notice to Proceed GSS
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. GSS Staff will None 15 minutes Processor /
contact the Supplier/ Administrative
Contractor to notify Staff (Permanent
the Purchase Order / Employee / COS)
Contract of
Agreement is
approved and ready
for signing,
notification thru
electronic mail,
telephone call, or
face to face meeting
1. Acknowledgement 2. Examine the None 5 minutes Processor /
and Signature of the document for the Administrative
Bidder on the signature of the Staff (Permanent
Confirmation portion supplier, if Purchase Employee / COS)
of the approved Order Proceed to
Purchase Order or Step 5 and notify the
Contract of supplier/contractor of
Agreement the required delivery
period and schedule
of Goods/services
and inform the
Property Unit and
Page 32 of 178
End User for the date
of actual delivery,
2. Accept the 3. For Contract of None 3 minutes Processor /
Contract of Agreement, return the Administrative
Agreement for Contract to the Staff (Permanent
Notarization Supplier for the Duly Employee / COS)
Notarization of the
documents after
signing
3. Return of 4. Accept the duly None 3 minutes Processor /
Notarized Contract of notarized Contract of Administrative
Agreement and Agreement Staff (Permanent
acknowledge the Employee / COS)
transaction
5. Signing of Notice None 5 minutes Processor /
to Proceed of the Administrative
Supplier and inform Staff (Permanent
the Supplier of the Employee / COS)
start of duration for
the required delivery
period and schedule
of Goods/services
base from the signed
notice to proceed
6. Forward the None 1 minute Processor /
document to Administrative
processor for Staff (Permanent
transmittal to Employee / COS)
Commission on Audit
7. Accept and None 30 mins Processor /
Encode Transmittal Administrative
Letter to COA the Staff (Permanent
Contract of Employee / COS)
Agreement/Purchase
order
8. Signing of None 5 minutes Chief of GSS
Transmittal Letter of
the Chief of GSS
None 30 minutes Processor /
9. Drafting of the Administrative
Inspection and Staff (Permanent
acceptance report Employee / COS)
None 3 minutes Processor /
10. Filling and lead Administrative
time until the supplier Staff (Permanent
delivers the goods. Employee / COS)
Page 33 of 178
1 hour 37
TOTAL None
minutes
Page 34 of 178
DELIVERY OF PROCURED GOODS / SERVICES
And also, the authorized representative of the agency to transact to supplier and
contractors.
OFFICE OR DIVISION ADMIN AND FINANCE - GENERAL SERVICES SECTION
TYPE OF TRANSACTION Govt to Citizen: G2C; Govt to Business G2B
WHO MAY AVAIL WINNING BIDDER (SUPPLIER / CONTRACTOR)
1. NOTICE OF DELIVERY AND REQUEST GENERAL SERVICES SECTION
FOR INSPECTION FORM
2. DELIVERY RECEIPT FROM THE SUPPLIER
3. SALES INVOICE FROM THE SUPPLIER
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. The supplier 1. Acknowledgement of NONE 2 minutes Processor /
shall inform the the Delivery of Goods Administrative
GSS for the Staff (Permanent
delivery of Goods Employee / COS)
2. Locate and present the NONE 10 minutes Processor /
Purchase of Order / Administrative
Contract of Agreement Staff (Permanent
Employee / COS)
2. Fill-up and 3. Receive the form and NONE 10 minutes Processor /
submit the Notice examine the Administrative
of Deliver and completeness of data Staff (Permanent
Request for Employee / COS)
Inspection Form
3. 4. Notify the Property NONE 30 minutes Processor /
Acknowledgement Unit and End User for the Administrative
of the transaction delivery of Goods / Staff (Permanent
being process and Services and wait for the Employee / COS)
proceed to Delivery Receipt and
Property Unit for Sales Invoice
the actual delivery
5. Photocopy required NONE 10 minutes Processor /
document for the Administrative
Notification of Delivery on Staff (Permanent
Commission on Audit Employee / COS)
6 Signing of Transmittal NONE 5 minutes GSS CHIEF
for the Notice of Delivery
to COA
Page 35 of 178
7. Submit the Documents NONE 10 minutes Processor /
in the Internal Inspection Administrative
Committee. Staff (Permanent
Employee / COS)
1 hour,
TOTAL None
7 minutes
Page 36 of 178
DRAFTING OF CONTRACT OF AGREEMENT AND NOTICE TO
PROCEED
OFFICE OR
DIVISION ADMIN AND FINANCE - GENERAL SERVICES SECTION
TYPE OF
TRANSACTION GOVERNMENT TO GOVERNMENT
WHO MAY AVAIL SUPPORT STAFF FROM BIDS AND AWARDS COMMITTEE
CHECKLIST OF
REQUIREMENTS WHERE TO SECURE
1. APPROVED NOTICE OF BIDS AND AWARDS COMMITTEE
AWARD AND ITS SUPPORTING
DOCUMENTS
CLIENT STEPS ACTION PAID TIME RESPONSIBLE
1. The DA 1. Accept NONE 3 minutes Processor /
employee will and examine Administrative
submit the the Staff (Permanent
documents documents Employee / COS)
for its
completenes
s of
signatories
and
attachments.
2. Prepare NONE 20 minutes Processor /
the Contract Administrative
2. of Staff (Permanent
Acknowledgement Agreement Employee / COS)
of the received of and Notice to
documents Proceed
3. Submit the NONE 5 minutes Processor /
Documents Administrative
to the Staff (Permanent
Accounting Employee / COS)
Section for
certification
of funding of
contract.
TOTAL NONE 28 minutes
Page 37 of 178
VERIFICATION AND APPROVAL OF RELEASE ON REQUISITION AND
ISSUE SLIP
OFFICE OR
DIVISION ADMIN AND FINANCE - GENERAL SERVICES SECTION
TYPE OF
WHO MAY AVAIL SUPPORT STAFF FROM PROPERTY UNIT
CHECKLIST OF
REQUIREMENTS WHERE TO SECURE
1. APPROVED NOTICE OF BIDS AND AWARDS COMMITTEE
AWARD AND ITS SUPPORTING
DOCUMENTS
CLIENT STEPS
ACTION PAID TIME RESPONSIBLE
1. The DA 1. Accept NONE 5 minutes Processor /
employee will and examine Administrative
submit the the Staff (Permanent
documents documents Employee / COS)
for its
completenes
s of
signatories
and
attachments.
2. Forward to NONE 5 minutes GSS Chief
the GSS
2. Chief for
Acknowledgement Signing and
of the received of verification of
documents approval
3. Return the NONE 5 minutes Processor /
Documents Administrative
to Property Staff (Permanent
unit Employee / COS)
Page 38 of 178
PROCUREMENT OF OFFICE SUPPLIES THRU DBM PROCUREMENT
SERVICE
As per Administrative Order No 17 of July 28, 2011 directing the use of Procurement
Service of Department of Budget Management for government wide purchase of
Common-use Office Supplies, Materials and Equipment
OFFICE OR DIVISION ADMIN AND FINANCE - GENERAL SERVICES SECTION
TYPE OF
WHO MAY AVAIL SUPPORT STAFF FROM PROPERTY UNIT
APPROVED PURCHASE REQUEST If Below 500,000 must be approved by the
ANNUAL PROCUREMENT PLAN Chief of the Division if above 500,000
CERTIFICATION OF FUNDS Head of the Agency (Regional Director)
AVAILABILITY BAC
BUDGET
DEPARTMENT OF BUDGET
MANAGEMENT PROCUREMENT
AGENCY PROCUREMENT REQUEST SERVICE
DEPARTMENT OF BUDGET
PRICE QOUTATION AND STOCK MANAGEMENT PROCUREMENT
AVAILABLITY CERTIFICATION SERVICE
REQUISITION AND ISSUE SLIP GENERAL SERVICES SECTION
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. The DA 1. Accept and examine None 5 minutes Processor /
employee will the documents for its Administrative
submit the completeness of Staff (Permanent
Purchase signatories and Employee /
Request with its attachments. COS)
required
attachments
2. Encoding Agency None 15 minutes Processor /
Purchase Request and Administrative
proceed DBM Staff (Permanent
Procurement Service Employee /
for request of Price COS)
Quotation and Stock
Availability Certification
If the items for
purchase are not
Page 39 of 178
available in the
Procurement Services,
the Purchase Request
will be stamp with
Certification of Non-
Availability of Stock
3. If purchase request None 5 minutes Processor /

was stamp with Administrative
Certification of Non- Staff (Permanent
Availability the End Employee /
User will Proceed to Bid COS)
and Award Committee
for regular property
Activity
4. For purchase None 10 minutes Processor /
available in PS DBM, Administrative
processor will encode Staff (Permanent
Obligation Request and Employee /
Disbursement Voucher COS)
in preparation for
payment of the items.
5. When the Check None 1 hour Processor /
Payment is available in Administrative
Cashier Unit, the Staff (Permanent
processor will collect Employee /
and make payment to COS)
DMB PS and collect
items for delivery.
6. Processor will draft None 15 minutes Processor /
and Requisition and Administrative
Issue Slip to be sign by Staff (Permanent
End User and GSS Employee /
Chief COS)
Received Items 7. Issue purchase None 15 minutes Chief of GSS
purchase thru supplies to the end user
DBM PS and and for signature of RIS
Sign the RIS
8. Photocopy 2 copies None 15 minutes Processor /
of the documents for Administrative
preparation of Staff (Permanent
liquidation report to Employee /
Cashier Unit and COS)
Accounting Section
2 house 30
TOTAL None
minutes
Page 40 of 178
Cashier Unit
Page 41 of 178
DISBURSEMENT AND COLLECTION
Payment of payables thru DA-RFO III Employees/ Contractual/ Suppliers/ Contractors/
LGU’s. Receiving of collections from G2C/G2B/G2G
Office or Division: CASHIER UNIT
Classification: SIMPLE
Type of Transaction: G2C/G2B/G2G
Who may avail: DA-RFO III Employees/Contractual/Suppliers/Contractors/LGUs
1. Approved DV (3 copies) Office of the Regional Executive
Director/Office of the RTDs
2. Approved ORS/BURS (3 copies)
3. Original copies of supporting documents
needed for payment of claims
FEE
S TO PROCESSIN PERSON
CLIENT STEPS AGENCY ACTIONS
BE G TIME RESPONSIBLE
PAID
1. Preparation and 1.1 Receive Administrative

approval of checks Disbursement None 10 minutes Officer
Voucher III/Administrative
Officer I/ Cash Clerk
1.2 Verifies
completeness of
signatories of the
vouchers; name of 10 minutes
payees;
particulars and
amount of the DV
1.3 Prepare check in

three copies
1.4 Sign the check 1 day

and proceed to Administrative
RED/ARD's for Officer
countersigning III/Administrative
Officer I
1.5 Preparation of
advice (EMDS) Administrative
1.6 Recording in the
log book - 2 minutes
Releasing of
Page 42 of 178
check (with official Administrative
receipt submitted) Officer I/ Cash Clerk
1 minute
1.7 Releases the
1.7 Claims the original check to
collectibles and the payee. Administrative
attaches OR/Invoice. 5 minutes Officer
1.8 Prepares Report III/Administrative
of Check Issued Officer I/ Cash Clerk
(RCI) Note:
1. RCI shall
include only those Cash Clerk
checks actually
released to the
payees during the
day including
cancelled ones.
2. Forward RCI
together with
checks, DVs,ORS
and supporting
documents to the
Accounting
Section.
3. List of
unreleased checks
shall be attached
to the RCI to be
submitted to the 5 minutes
Accounting
Section.
1.9 Scanning/filing of
DV,ORS/BURS
and other original Cash Clerk
supporting
documents.
2. DISBURSEMENTS 2.1 Received None 5 minutes Administrative

BY LDDAP-ADA disbursement Officer
voucher for payment III/Administrative
of payables Officer I/ Cash Clerk
2.2 Verifies 5 minutes Cash Clerk

completeness of
signatories of the
Page 43 of 178
Vouchers; name of
payees; particulars
and amount of the
DV
10 minutes Cash Clerk
2.3 Receives/reviews
the payees Official
Receipt/Invoice for
payment of payables
for LDDAP
5 minutes Administrative
2.4 ADA Forwarded Officer
to accounting with III/Administrative
Disbursement Officer I
Voucher (DV);
Obligation Request
(ORS) together with
attached supporting
documents for
LDDAP 30 minutes Administrative
2.5 ADA
Receives/EMDS
LDDAP-ADA and
advice of LDDAP-
ADA
2.6 Signs LDDAP-

ADA and advice of
LDDAP-ADA
Cash Clerk
2.7 Forwarded the
LDDAP-ADA and
Advice of LDDAP to 1 day
the RED/RTDs Office
for countersigning
2.8 Delivers LDDAP-

ADA and Advice of
LDDAP-ADA in the
bank.
3. DISBURSEMENTS 3.1 Receives the None 5 mins Administrative

BY CASH approved check Officer
III/Administrative
Page 44 of 178
3.2 Records in the
Cash Disbursements 5 mins Administrative
Record the date, Officer
reference, name of III/Administrative
payee, particulars Officer I
and the amount of
check in the debit
column.
3.3 Encashes check 1 hour Administrative

in the bank. Officer
III/Administrative
Officer I
3.4 Pays officials and 5 mins Administrative

employees/other Officer
payees. (Note: 1. III/Administrative
Employees/payees Officer I
shall sign on the
received portion of
the payroll/DV to
acknowledge receipt
of payment. 2. If
there are unclaimed
salaries, refund the
same within a
reasonable time. OR
representing the
refund shall be
issued by the
Cashier.) 5 mins Administrative
Officer
3.5 Records payment III/Administrative
including the refund Officer I
for unclaimed salary
in the credit column
of the Cash
Disbursements
Record. 1 hour per
report
3.6 At the end of the

month, based on the
paid payroll/DV and
Page 45 of 178
supporting
documents, prepares
Report of
Disbursements;
Cash Receipts and
Liquidation Report.
4. ISSUANCE OF Receives cash/check None Administrative

OFFICIAL RECEIPT from the payor 5 mins Officer
OF ALL representing III/Administrative
COLLECTIBLES collection based on Officer I
the Order Payment
(OP) prepared by the
Accounting Section.
Issues Official Administrative

Receipt (OR) to 5 mins Officer
acknowledge receipt III/Administrative
of cash/check. (Note: Officer I
1. The OR shall be
prepared in three
copies.)
Administrative
Records collections 5 mins Officer
in the Cash Receipts III/Administrative
Record (CRR) Officer I
Prepares Deposit 5 mins

Slip (DS)in three
copies.
2 hrs
Deposits collections
2 DAYS &
TOTAL None
6HRS
Page 46 of 178
Records Unit
Page 47 of 178
RELEASING OF OUTGOING COMMUNICATIONS
Office or Division: Records Unit Office
Classification: Simple
Transaction:
Who may avail: RED’s Office/other offices of authorized signatories
Original signed/approved outgoing RED’s office
communication/s

CLIENT STEPS
1. Forward the 1. Receive the None 5 minutes Records Unit Staff
original signed/approved
signed/approved outgoing
outgoing communication/s
communications to from the RED’s
the Records Unit for Office or offices of
releasing authorized
signatories
2. None 2. Record, None 15 minutes Records Unit Staff
maintain a file,
and forward the
communication to
the client via
hand-carry,
courier/postal
services, fax, e-
mail, or pick-up
For internal
communications
such as Special
Orders and
Memoranda,
among others,
generate copies of
the
communications
(if necessary) and
disseminate them
to the concerned
officials/offices
TOTAL NONE 20 minutes
Page 48 of 178
RECEIVING OF INCOMING COMMUNICATIONS
The Records Unit serves as the starting point for clients in availing the programs of the
Department of Agriculture Region 3. The flow of incoming communications is controlled
for easy tracking and retrieval of documents. This can be utilized by the clients to follow-
up their requests, and monitor the status of such.
Office or Division: Records Unit Office
Transaction:
Who may avail: Farmers/Associations, NGAs, NGOs, Private Entities, LGUs, Others
Incoming document/s Client/Concerned Offices
Request letters/Letters of Intent
Invitations
Endorsements
Other forms of communication
concerning the office
(1 original and 1 receiving copy)
CLIENT STEPS
1.1 Submit 1. Receive, None 5 minutes Malasakit Help Desk
document/s to the record, and Staff
Malasakit Help Desk forward the
for receiving and documents to the
recording Records Unit
1.2 Submit ICTU Staff/other
document/s thru e- staff of offices with
mail e-mail accounts
1.3 Submit Courier/Postman

document/s thru
courier/postal
services
1.4 Submit Records Unit

document/s thru fax Staff/Staff of offices
equipped with fax
machine
2. None 2. Receive, None 5 minutes Records Unit Staff
record, control,
and forward the
document/s to the
office of the
Page 49 of 178
Regional
Executive Director
3. None 3. Receive and None 5 minutes RED’s Office Staff
record the
document/s,
maintain a file,
and attach a
document tracking
slip for action of
the RED
4. None 4. Act upon the None 5 minutes RED/OIC

document/s,
instruct the
offices/officials
concerned thru
written directives
5. None 5. Maintain a file None 5 minutes RED’s Office Staff
and forward the
document/s with
written directives
to the Records
Unit
6. None 6. Record the None 5 minutes Records Unit Staff
written directives,
reproduce copies
of the document/s
(if necessary), and
forward them to
the concerned
officials/offices
TOTAL NONE 30 Minutes
Page 50 of 178
PROCESSING/INDORSEMENT OF APPLICATION FOR THE ISSUANCE
OF CERTIFICATE OF ELIGIBILITY FOR RECLASSIFICATION OF
AGRICULTURAL LANDS (CERAL)
The CERAL is issued for the reclassification of agricultural land/s to other uses such as
industrial, commercial, institutional, and other uses proposed by the applicant. This
process is governed by DA Administrative Order No. 1 series of 2017.
Office or Regional Technical Evaluation Committee on Land Use Matters
Division: (RTECLUM)
Classification: Highly Technical
Type of
Transaction: G2C, G2B, G2G
1. Owner/s of private agricultural lands or other persons duly
authorized by the landowner;
2. Beneficiary/ies of the agrarian reform program after the lapse of five

(5) years from award, reckoned from the date of the issuance of the
Certificate of Landownership Award (CLOA), and who have fully paid
their obligations and are qualified under these Rules, or persons duly
Who may avail:
authorized by them; and
3. Government agency/ies, including government-owned or controlled

corporations, and local government units owning agricultural lands as
part of their patrimonial property.
1. Notarized Sworn Declaration of 1. RTECLUM 3 Secretariat (LUR Form No. 1)

Application for Land Use To be completely filled-up by the applicant
Reclassification (LUR Form No. 1);
2. Proof of Ownership of Land e.g. 2. Land Registration Authority
Certified True Copy of the Original
Certificate of Title of Transfer of
Certificate of Title (OCT/TCT) and/or
other documents establishing
ownership Certified by the Registry of
deeds not later than thirty (30) days
prior to filing. If at time of application,
the landholding is an untitled
agricultural land, the following shall be
required in lieu of a certified true copy
of the title:
Page 51 of 178
2.1 Certification from DENR 2.1 Department of Environment and Natural
Community Environment and Natural Resources-Community Environment and Natural
Resources (CENRO) that the Resources (DENR-CENRO)
landholding has been classified as
alienable and disposable.
2.2 DENR-CENRO
2.2 Certification from DENR CENRO
(for administrative confirmation of
imperfect title) that the titling
process/proceeding has commenced
and there are no adverse claimants.
3. Certification from the Department of 3. Department of Agrarian Reform-

Agrarian Reform (Certificate of Non – Municipal/Provincial Agrarian Reform Office
CARP Coverage) to be signed by the
MARO or PARO;
4. Special Power of Attorney (if 4. To be drafted by the Registered Landowner
Petitioner/ Applicant is other than the
owner of the land or Board Resolution if
the owner is a corporation (with
signature of members);
5. Vicinity Map of the area with 5. Licensed Geodetic Engineer

sufficient reference points;
6. Parcellary Map prepared and signed 6. Licensed Geodetic Engineer

by a Licensed Geodetic Engineer
indicating the Name of Owner, Title
No., Area and Geographic Coordinates;
7. Zoning Certification from the HLURB 7. Housing and Land-Use Regulatory Board
signed by the Regional (HLURB)
Officer/Deputized Zoning Administrator
on the actual zoning or reclassification
on the land subject of the application
on the approved and updated CLUP;
8. Clear, colored photographs of the 8. To be provided by the applicant at the time of
area (5R size) taken during the field applicationPhotographs will be certified by the
investigation including the adjoining RTECLUM Inspection Team during the field
areas with captions duly certified by a inspection
Member of the RTECLUM Inspection
Team;
Page 52 of 178
9. Certification from NIA (Certificate of 9. National Irrigation Administration (NIA)
Irrigation Coverage) to be
recommended by the Regional
Irrigation Manager and signed by the
NIA Administrator;
10. Certification from SRA (Certificate 10. Sugar Regulatory Administration

of Coverage/Non-Coverage) signed by
the SRA Administrator;
11. Certificate from PCA (Certificate of 11. Philippine Coconut Authority
Inspection and Verification) signed by
the Regional Manager;
12. Certification from PhilFIDA, if 12. Philippine Fiber Industry and Development
applicable; Authority (PhilFIDA)
13. Certification from BFAR, if 13. Bureau of Fisheries and Aquatic Resources
applicable; (BFAR)
14. Certification from BAI, if applicable; 14. Bureau of Animal Industry (BAI)
15. Official Receipt of payment of filing 15. DA-RFO 3 Cashiering Unit Office
fee and inspection fee.
Note: All the certifications must be in original copies and issued in the name of the
applicant or his duly authorized representative, and must be filed with the RTECLUM within
(6) months upon issuance.
Fees/Rates
Area Applied For Filing Fee Inspection Fee Motion for
Reconsideration
15 hectares and
P 1,750.00 P 5,000.00
below
Above 15 hectares
P 2,000.00 P 7,500.00 P 2,000.00
to 30 hectares
More than 30
P 3,000.00 P 10,000.00
hectares

CLIENT STEPS
ACTION BE PAID TIME RESPONSIBLE
1. Submit
1. Receive and
application form
review the RTECLUM
(LUR Form No. 1)
completeness of None 30 minutes Secretariat
with complete
the submitted (Records Unit)
documentary
documents
requirements
Page 53 of 178
Accounting
2. Issue order of
2. Secure order of Section Staff
payment 5 minutes
payment
Rates may
vary
depending
on the size
of the
subject
3. Collect area (See
3. Pay at the table for
payment from the
Cashiering Unit fees/rates) Cashiering Unit
applicant and 5 minutes
and secure official Staff
issue an official
receipt
receipt
4. Photocopy the
4. Present the
Official Receipt for RTECLUM
Official Receipt
filing and return None 2 minutes Secretariat
(OR) to the
the original receipt (Records Unit)
Records Unit
to the applicant
5. Inform the client

RTECLUM
to wait for the
5. None None 2 minutes Secretariat
schedule of field
(Records Unit)
investigation
6. Record and
forward the
application form
RTECLUM
with complete
documentary
(Records Unit)
requirements to
the RED's office to
be noted
Page 54 of 178
7. Receive and
record the
document/s, and
7. None None 5 minutes RED’s Office Staff
attach a document
tracking slip for
action of the RED
8. Act upon the

document/s,
instruct the RTECLUM
8. None None 5 minutes
offices/officials Chairperson (RED)
concerned thru
written directives
9. Forward the
document/s with
9. None None 3 minutes RED's Office Staff
directives to the
Records Unit
10. Record the

written directives,
and forward it to RTECLUM
10. None offices/officials None 5 minutes Secretariat
concerned (Records Unit)
(RTECLUM
Inspection Team)
11. Set a
RTECLUM
11. None schedule for soil None 1 day
Inspection Team
investigation
Page 55 of 178
12. Coordinate
12. Inform the
with the concerned RTECLUM
applicant of the
personnel None 5 minutes Secretariat
site inspection
regarding the site (Records Unit)
schedule
inspection
13. Accompany
the RTECLUM
13. Inspect the RTECLUM
Inspection Team None 1 day
subject area Inspection Team
during the site
inspection
14. Prepare the

field investigation
report;
For application/s
of areas proposed
for Socialized-
Housing, within
14. For
5 hectares, and
application/s
outside the
whose approval is
Strategic
under the
Agriculture and RTECLUM
jurisdiction of the
Fisheries Inspection
RTECLUM, None 1 day
Development Team/RTECLUM
receive the
Zone (SAFDZ), Secretariat
approved
the Certification
certification from
will be drafted for
the RTECLUM
review and
Secretariat
approval of the
RTECLUM
Chairperson to be
released to the
applicant after
being properly
recorded; if not,
proceed to the
next step
Page 56 of 178
15. Forward the
original
application
documents with
RTECLUM
15. None the field None 3 minutes
Inspection Team
inspection report
to the records unit
for the preparation
of the resolution
16. Prepare the
indorsement
letter, and
RTECLUM
resolution to be
reviewed and
(Records Unit)
signed by the
inspector (initially)
17. Forward the e-

copy of the
resolution and
report via e-mail RTECLUM
17. None for review and None 10 minutes Secretariat
approval of the (Records Unit)
RTECLUM
Members
18. Review and,

approve the
resolution and RTECLUM
field investigation 15 days Members from
18. None None
report, and (Pause-clock) NIA, SRA, and
forward it to the PCA (3)
RTECLUM
Secretariat
19. Upon approval
of the RTECLUM
Members, forward
the application
folder with the
RTECLUM
indorsement
letter, and
(Records Unit)
resolution to the
office of the
RTECLUM
Chairperson for
signature/approval
Page 57 of 178
20. Review, and
RTECLUM
20. None sign the None 1 day
Chairperson
documents
21. Maintain a file

and facilitate the
indorsement of
the documents to
the NTECLUM
(BSWM) for
deliberation and
the issuance of RTECLUM
21. None Certificate of None 1 day Secretariat
Eligibility for (Records Unit)
Reclassification of
Agricultural
Land/s (CERAL)
CERAL will be
released at the
DA Central Office
(Office of the
Undersecretary
for Operations)
TOTAL Rates may 5 days

vary 2 hours
depending 30 minutes
on the
size of the
subject
area (See
table for
fees/rates)
May exceed the estimated processing time, but not more than 30 days based on DA AO
No. 1 s. 2017
Page 58 of 178
Property Unit
Page 59 of 178
RECEIVING OF SUPPLIES, INPUTS AND EQUIPMENT, ETC.
The Property Unit is the procurement receiving office of the agency; thus, it requires to
be informed and keeps an updated inventory of all procurement processing
ADMIN AND FINANCE: GENERAL SERVICES SECTION
OFFICE OR DIVISION
(PROPERTY)
TYPE OF GOVERNMENT TO BUSINESS; GOVERNMENT TO
TRANSACTION GOVERNMENT
WHO MAY AVAIL SUPPLIER / PROPERTY / END-USER
INSPECTION AND ACCEPTANCE REPORT GENERAL SERVICES SECTION
DELIVERY RECEIPT SUPPLIER /COTRACTOR
SALES INVOICE SUPPLIER /COTRACTOR
FEE PERSON
CLIENT STEPS PROCESSIN
AGENCY ACTION S TO RESPONSIBL
G TIME
PAID E
1. Supplier will signify that Received Notice of None 1 minutes. Processor /
there will be a delivery of Delivery and Administrative
goods/services Request for Staff
Inspection; (Permanent
examine the Employee /
documents for its COS)
completeness of
data;
2. Acknowledgement and Receive / inspect None 30 minutes Chief of
delivery of supplies various supplies, Property
inputs, equipment,
etc. in the Delivery
Receipt (DR) and
Sales Invoice (SI)
as to quantity;
- For
supplies/equipmen
t delivered outside
the region,
Property officer
will conduct
inspection where it
was
delivered.
Take custody of None to be released Chief of
the various after Property
supplies, inspection
equipment etc.
Page 60 of 178
and store them in
a safe place;
- Notify the
Requisitioning
Officer/End User
on the delivery
items procured.
INTERNAL INSPECTION The Property None 30 minutes Chief of
COMMITTEE Officer will show Property
REPRESENTATIVE the delivered
goods/services to
the assigned
Internal Inspector
representative and
end-user. The
inspector will
conduct inspection
on delivered items
together with the
end-user, and
signed the
inspection on the
Inspection and
Acceptance
Report (IAR) upon
verified in order as
to quantity
specifications;
The End-User will None 10 minutes End-user /
sign in the Chief of
Inspection and Property
Acceptance
Report (IAR) for
conformity of the
delivered goods,
the Property
Officer will sign the
acceptance in the
Inspection and
Acceptance
Report (IAR);
Acknowledgement of the Just in case the None 5 minutes Chief of
notice or accept the Items delivered items did Property
for return not meet the
required quantity
specifications
Page 61 of 178
based on the
conduct of
inspection by the
assigned Internal
inspector and End-
User, supplier will
be informed and
items will be
returned for
replacement base
on the the right
technical
specification;
return to step 4;
Prepare None 15 minutes Processor /
Requisition Issue Administrative
Slip (RIS) and Staff
Property (Permanent
Acknowledgement Employee /
Receipt (PAR) for COS)
inventoried items.
1 Hour,
TOTAL None
31 minutes
Page 62 of 178
RELEASING OF SUPPLIES AND EQUIPMENT, ETC.

OFFICE OR DIVISION
(PROPERTY)
TYPE OF
GOVERNMENT TO BUSINESS;
TRANSACTION
DEPARTMENT OF AGRICULTURE RFO III EMPLOYEE /
WHO MAY AVAIL
REQUISITIONING OFFICER/ END USER
INSPECTION AND ACCEPTANCE REPORT GENERAL SERVICES SECTION
REQUISITION AISSUE SLIP PROPERTY UNIT
PROPERTY ACKNOWLEDGEMENT
PROPERTY UNIT
RECEIPT
FEE PERSON
CLIENT STEPS AGENCY PROCESSIN
S TO RESPONSIBL
ACTION G TIME
PAID E
1. Requisitioning Present None 30 mins Processor /
officer/End user will documents and Administrative
accept the delivered supplies to the Staff
goods by signing the Requisitioning (Permanent
Requisition and Issue Slip Officer for Employee /
(RIS) acceptance and COS)
signature of the
Requisition and
Issue Slip (RIS)
and Property
Acknowledgemen
t Receipt (PAR)
for inventoried
items;
2. Return the documents Accept the None 1 min Processor /
in the Property Unit documents and Administrative
examine the Staff
signatories for its (Permanent
completeness; Employee /
COS)
Page 63 of 178
GENERAL SERVICES Submit None 3 minutes Processor /
SECTION documents to the Administrative
General Services Staff
Section (GSS) for (Permanent
GSS Chief Employee /
approval in the COS)
RIS;
When the None 3 minutes Chief of
document returns Property
to property,
examine the
signatories for its
completeness
and get 1 copy of
the RIS;
Forward to GSS for Release to GSS - None 3 minutes Processor /
checking the for checking the Administrative
completeness of the completeness of Staff
documents before the documents (Permanent
payment before forwarding Employee /
to Accounting. COS)
Page 64 of 178
DISPOSAL: TRANSFER TO OTHER AGENCY THRU PROPERTY
TRANSFER RECEIPT (PTR) - OUTGOING

OFFICE OR DIVISION
(PROPERTY)
TYPE OF
GOVERNMENT TO GOVERNMENT
TRANSACTION
WHO MAY AVAIL ISSUING AND RECEIVING HEAD OF THE AGENCY
Property Transfer Receipt (PTR) PROPERTY UNIT
Memorandum for dropping PPE in the DA
PROPERTY UNIT
Books of Accounts
FEE PERSON
S TO RESPONSIBL
ACTION G TIME
PAID E
1. Submit approved Receive the None 1 min Chief of
request list of PPE to be approved Property
transferred to other request of
agency and purpose of transfer from
transfer End-User the
list of PPE to be
transferred to
other agency
with the reason
for transfer;
2. The End-user will affix Prepare PTR None 15 mins Processor /
initial under the Approved and submit to Administrative
column of the PTR the Head of the Staff
Agency for (Permanent
approval of Employee /
transfer: COS)
When the None 1 min Chief of
document Property
returns,
examine the
document as to
the
completeness
of signature, or
Page 65 of 178
comments if
any:
Property officer None 3 mins Chief of

will issue the Property
item/s and
signed the
Issued/Release
d portion of the
PTR to the
receiving
agency:
3. The Head of the Received six (6) None 1 min Chief of
receiving agency or the copies of Property
Property Officer will original PTR
receive the PPE to be duly
transferred and signed accomplished
the PTR and signed:
4. Received two (2) The Property None 1 min Chief of
original copies of PTR Officer provide Property
two (2) original
copies of the
PTR to the
receiving
agency.;
Prepare None 5 mins Chief of
Memorandum Property
signed by RED
to Accounting
requesting for
dropping the
transferred PPE
in the DA Book
Accounts.
Page 66 of 178
DISPOSAL: TRANSFER TO OTHER AGENCY THRU PROPERTY
TRANSFER RECEIPT (PTR) - INCOMING

OFFICE OR DIVISION
(PROPERTY)
TYPE OF
TRANSACTION
WHO MAY AVAIL ISSUING AND RECEIVING HEAD OF THE AGENCY
Property Transfer Receipt (PTR) PROPERTY UNIT

Memorandum for booking PPE in the DA
PROPERTY UNIT
Books of Accounts
FEE PERSON
S TO RESPONSIBL
ACTION G TIME
PAID E
1. The issuing agency will Received the None 1 min Chief of
submit six (6) original approved six (6) Property
copies of Property original copies of
Transfer Receipt (PTR) Property Transfer
indicating list of PPE to be Receipt indicating
transferred, signed and the list of PPE to
approved by the Head of be transferred,
the issuing agency. signed and
approved by the
Head of the
issuing agency;
2. Property officer ot the Head of the None 10 mins Chief of
issuing agency will sign agency or the Property
and issue the PPE to be Property Officer
transferred. will sign the
Property Transfer
Receipt to
acknowledge the
receipt of PPE;
Page 67 of 178
3. The Property Officer of Received two(2) None 1 min Chief of
the Issuing agency will original copies of Property
retain the original four (4) the duly signed
copies of the duly signed and approved
and approved Property Property Transfer
Transfer Receipt (PTR) Receipt (PTR);
Assigned None 5 mins Processor /
Property Number Administrative
to the PPE for Staff
inventory (Permanent
purposes; Employee /
COS)
Prepare Property None 5 mins Processor /
Acknowledgemen Administrative
t Receipt (PAR) Staff
for issuance to (Permanent
the accountable Employee /
officer; COS)
Issue the PPE to None 2 mins Chief of
the Accountable Property
officer;
Prepare None 5 mins Chief of
Memorandum Property
signed by the
Head of the
Agency to
Accounting
requesting for
booking the PPE
received in the
DA Book
Accounts.
Total None 29 minutes
Page 68 of 178
CONDUCT OF PHYSICAL INVENTORY OF PROPERTY PLANT AND
EQUIPMENT (PPE)

OFFICE OR DIVISION
(PROPERTY)
CLASSIFICATION HIGHLY TECHNICAL
TYPE OF
TRANSACTION
WHO MAY AVAIL RFO III EMPLOYEES, STATIONS, AND PLGU'S
Conduct Physical Inventory of PPE PROPERTY UNIT
Updating PPE Master List for submission to
PROPERTY UNIT
COA
FEE PERSON
CLIENT STEPS PROCESSING
AGENCY ACTION S TO RESPONSIBL
TIME
PAID E
Create an Chief of
Inventory None 5 mins Property
Committee;
Received Chief of
Approved Inventory Property
Committee;
- Inventory
Committee
includes
representative from
COA,
Accounting and
IAS None 1 min.
- Inventory
Committee will be
divided into two (2)
teams
- Two (2) teams
will conduct
simultaneous
inventory for
faster results;
Page 69 of 178
Inventory Chief of
Committee will Property /
conduct meeting Inventory
regarding the Committee
schedule of
None 45 mins.
inventory in
Regional Office,
Regulatory,
Stations and
Provinces;
Prepare list of Chief of
Inventory list of Property
PPE per office in
the Regional None 1 hr.
Office, Regulatory,
Stations and
Provinces;
Prepare schedule Chief of
of inventory for two Property
(2) teams together
None 15 mins.
with the COA,
Accounting, IAS
representative;
Conduct actual Chief of
physical inventory Property /
of all PPE covered Inventory
by PAR in the Teams
following locations;
- Regional Office
per
Division/Section/Un
it
- Regulatory
Office per 30 working
None
Division/Section/Un days
it
- Stations (ROS,
Tarlac; Cliarc,
Magalang; ROS,
Zambales,
San Marcelino)
- Provinces
(Aurora, Bataan,
Bulacan,
Pampanga, Tarlac,
Page 70 of 178
N. Ecija,
Zambales)
Update Inventory Chief of

of Property Plant & Property
None 3 hrs.
Equipment (PPE)
master list.
Submit result of Chief of
Inventory of Property
Property Plant & None 5 mins
Equipment to COA,
Accounting;
Retain one (1) Chief of
copy to Property None 2 mins Property
for record purposes
TOTAL None 30 days
4 hours
13 minutes
Page 71 of 178
AGRIBUSINESS AND MARKETING ASSISTANCE
DIVISION
Page 72 of 178
AGRI CREDIT FORUM/LINKAGE
To provide credit linkage and facilitation to farmer stakeholders.
Office or Division: Agribusiness Promotion Section, Agribusiness and Marketing

Assistance Division
Type of G2C – Government to Citizen and G2B – Government to Business
Transaction:
Who may avail: Farmer Group, Association, Cooperative, NGO’s
1. Letter of Intent/request – 2 copies From the requesting client
2. Endorsement from MAO/OPA – 2 Concern Municipal Agriculture Office & Provincial
copies Agriculture Office

CLIENT STEPS
1. Submit letter of 1.Records Unit & none 5 minutes Admin. Aide/Asst,
intent/request Agribusiness Records Unit
and Promotion Section
endorsement will receive the Regional Agri Credit
to Records LOI and Desk Officer
Unit & Endorsement (RACDO),
Agribusiness 5 minutes Agribusiness and
Promotion 1.1 Agribusiness Promotion Section
Section and Promotion
Section will
schedule a
tentative date.
(scheduling is 10
days after the
submission of
intent/request
1.2 Agribusiness 1 day

and Promotion
Section will
conduct the Agri
Credit
Forum/Linkage
TOTAL None 1 day
10 minutes
Page 73 of 178
DEVELOPMENT OF INVESTMENT MODELS/CONCEPT/PROPOSALS
To provide technical assistance on the development of Investment
Models/Concept/Proposals.
Office or Division: Agribusiness Promotion Section, Agribusiness and Marketing
Assistance Division
Type of G2C – Government to Citizen, G2B – Government to Business, G2G
Transaction: – Government to Government
Who may avail: Individual Farmer, Group, Association, Cooperative, Enterprise and
LGU’s
1. Letter of Intent/Request – 2 copies From the requesting client
2. Draft of Business From the requesting client
Mode/Concept/Proposal – 1 copy

CLIENT STEPS
1. Submit letter of 1.Records Unit none 5 minutes Admin. Aide/Asst,
Intent/request and Agribusiness Records Unit
to Records Promotion Section
Unit and will receive the Investment Focal
Agribusiness LOI/Request and Person and
Promotion coordinate to Alternate,
Section client the Agribusiness and
submission of Promotion Section
draft copy of
business
model/concept
2. Submit draft of 2.Agribusiness none 1 hour Investment Focal
Business and Promotion Person and
Model/Concept Section will Alternate,
/Proposal to receive the draft Agribusiness and
Agribusiness of the business Promotion Section
Promotion model and
Section conduct initial
evaluation of the
draft business
model/concept.
2.1 Agribusiness
and Promotion
Section will
schedule a
tentative date of
Page 74 of 178
the Technical 7 days
Review
2.2 Conduct of
Technical Review,
Assessment and 1 hour
Evaluation
2.3 Finalization
and release of
recommendations
TOTAL None 7 days
2 hours
Page 75 of 178
FOOD LANE PROJECT
To ensure speedy delivery of agri – fishery commodities & to reduce post-harvest
losses.
Office or Division: Agribusiness Industry Support Section, Agribusiness and Marketing
Assistance Division
Type of G2B – Government to Business
Transaction:
Who may avail: Trucker’s Enterprise
1. Latest 1 x 1 ID Picture of the owner – 2 From the requesting client
copies
2. Photos of Truck (front, back, left and From the requesting client
right side) – 1 photo each angle
3. Business/Mayor’s Permit – 1 copy Business and Licensing Office from the
City/Municipal Government
4. SEC/CDA Registration – 1 copy SEC/CDA Office
5. Board Resolution authorizing From the requesting client
representative to transact business in
relation to Food Lane Project – 1 copy
6. Authenticated copy of LTO OR, CR of LTO
the vehicle – 1 copy
7. Authenticated copy of handler’s license BAI
and accreditation of transport carriers –
1 copy
8. Authenticated copy of meat transport NMIS
vehicle accreditation – 1 copy
9. Photocopy of Driver’s License – 1 copy From the requesting client
10. Engine Stencil – 1 copy From the requesting client
CLIENT STEPS
1. Submit 2.AISS will none 5 minutes Food Lane
checklist of evaluate the TWG/AISS
Food lane submitted Personnel, AISS
requirements requirements and AMAD
schedule
orientation and
inspection
validation
1 day
2.1Conduct of
orientation/semina
r&
Inspection/validati
Page 76 of 178
on to client & will
require the client
to present the
original copy of
OR, CR, NMIS
Certificate & BAI
Certificate. 1 hour and 30
minutes
2.2 AISS will
prepare and
process the
certificate and
foodlane sticker to
be sign by Chief,
AMAD & RED 10 minutes
2.3 Releasing
TOTAL None 1 day
1 hour
45 minutes
Page 77 of 178
PARTICIPATION TO TRADE FAIRS (LOCAL, INTERNATIONAL)
To promote and showcase products of Central Luzon
Office or Division:
Market Development Section, Agribusiness and Marketing Assistance
Division
Classification: Complex
Type of G2C – Government to Client, G2B – Government to Business, G2G –
Transaction: Government to Government
Who may avail: SME’s, NGO,s, Farmer Group, Association, Cooperative and LGU
1.Profiling Sheet – 1 copy Marketing Development Section, AMAD

2.Registration Form – 1 copy Marketing Development Section, AMAD
3.Application contract form – 1 copy Marketing Development Section, AMAD
4.Sales Report – 1 copy (to be Marketing Development Section, AMAD
provided during the trade fair)
5. Feed back form – 1 copy (to be Marketing Development Section, AMAD
provided during the trade fair)
CLIENT STEPS
1. Signify Intent 1.MDS will instruct none 3 minutes Admin. Asst, AMAD
client to fill up
profiling sheet
2. Fill up profiling 2. MDS will none 1 minute Market Specialist I,
sheet receive and MDS AMAD
evaluate the
profiling sheet
1 day
2.1 Validation of
the clients
production area,
documents,
registrations 2 minutes
2.2 Scheduling of
the trade fair
participation 1 day
2.3 MDS will

prepare and send
trade fair
invitation/notice to
client thru email
Page 78 of 178
3. Submit 3. Evaluate none 1 day Market Specialist I,
Application application MDS AMAD
Contract Form contract form and
provide the client
advisory re: trade
fair policy and
implementation
3.1 Notify and

assist the client
for the
participation of the
trade fair
4. Attend in the 4 MDS will none Actual date of Market Specialist I,
trade fair and consolidate report trade fair MDS AMAD
submit sales
report and feed
back form
TOTAL None 3 days
6 minutes
Page 79 of 178
MARKET MATCHING
To provide market match for agricultural commodities of suppliers and market
requirements of buyers.
Office or Division: Market Development Section, Agribusiness and Marketing Assistance
Division
Type of G2C – Government to Citizen, G2B – Government to Business, G2G
Transaction: – Government to Government
Who may avail: Individual Farmer, Group, Association, Cooperative, Enterprise and
LGU’s
1. Intent/Request From the requesting client
2. Market Matching Form Market Development Section, AMAD

CLIENT STEPS
1. Visit AMAD Office 1. Require client none 1 minute Admin. Asst, AMAD
and signify to log information
intent/request in the logbook and
market matching
form
2. Fill up market 2. MDS will none 1 hour and 5 Market Specialist I,
matching form evaluate the minutes MDS AMAD
profile of the client
and conduct
interview
2.1 Recommend
list of possible
supplier/buyer
2.2 Scheduling of
market matching
meeting with
supplier and buyer
3. Client will attend 3. MDS will none 1 day Market
the market matching facilitate the Development
and bring sample market matching Section Personnel,
products for AMAD
matching.
TOTAL None 1 day
1 hour
6 minutes
Page 80 of 178
INFORMATION SECTION
Page 81 of 178
DOCUMENTATION OF DA-RFO III ACTIVITIES/EVENTS
In order to strengthen our information dissemination among the general public, industry
stakeholders and clientele particularly small farmers and fisherfolks, requesting party are
advised to present the request letter for the documentation of activities and events.
Office or Division: Information Section
Type of Government to Government
Transaction:
Who may avail: All banner programs/ division chiefs/ station manager/ section head
units
Request letter for documentation (1 copy Requesting party
original)
Note: Request letter should address to the
OIC-Regional Executive Director and
attention to Ms. Ozanne Ono Allas, the
OIC-Chief of Information Section
CLIENT STEPS
1. Submit of request 1. Received a None 2 minutes All banner programs
letter for request letter coordinators,
documentation division chiefs,
station managers,
section head units
2. Check the None 3 minutes Information Section
availability of
Information
Staff to be
assigned in the
documentation
of
activities/event
.
3. Information None 3 minutes Information Section
Staff will
coordinate the
requesting
party about the
documentation
of their
activities/event
s
TOTAL: None 8 minutes
Page 82 of 178
INTEGRATED LABORATORIES DIVISION
Page 83 of 178
SOIL ANALYSIS
Soil analysis or soil testing is a tool to diagnose fertility status of soil. It determines the
amount of essential nutrients in the soil, and if deficient, allows the recommendation of
the right kind of fertilizer or other soil ameliorant at the right amount and timing of
application.
Office or Division: Integrated Laboratories Division

Classification: G2C, G2B, G2G
Type of Highly Technical Transaction
Transaction:
Who may avail: All
1. One (1) kg soil sample with complete Regional Soils Laboratory/ Integrated
information: Laboratories Division
-Name of Client
-Address
-Site/Location of Farm
-Area covered (ha)
-Date/Time of Sampling
-Crops to be Fertilized
-Previous crops planted and yield
-Coordinates
-Contact umber
2. Duly filled-up request form

CLIENT STEPS
Submit at least one 1. Receives None 5 minutes Agriculturist I
(1) kilogram of air- sample / interview Job Order
dried composite client to verify the
sample. correctness of soil
sampling
procedures done.
2. Give sample None 3 minutes Agriculturist I

information sheet Job Order
to be filled up by
client
3. Issuance of None 5 minutes Job Order

Order of Payment
4.Issuance of None 5 minutes Cashier

Official Receipt
Page 84 of 178
5. Give claim stab None 2 minutes Agriculturist I
to client Job Order
6. Preparation of None 7 days,10 Job Order

Soil Sample minutes if
sample is wet
6.1. pH/EC PHP 100 2 hours, 30 Agriculturist II

minutes
6.2. % OC/OM PHP 250 1 day, 3 Job order

(Walkley–Black hours Chemist IV
Method)
6.3. Available P
(Olsen’s Method) PHP 250 3 hours, 30 Job order
minutes JO (Chemist)
6.4. Available K
(Cold Sulfuric Acid PHP 250 4 hours Agriculturist II
Method) JO(Chemist)
6.5. Soil Texture

(Feel Method) None 5 minutes Job Order
6.6. Trace
Elements
Zinc 6 hours, 30 Agriculturist II
Copper PHP 160 minutes Chemist III
Iron PHP 160
Manganese PHP 160
PHP 160
6.7 Exchangeable
Bases:
Ca 4 hours, 30 Senior Agriculturist
Mg PHP 160 minutes Chemist II
PHP 160
6.8 Exchangeable
Bases:
Sulfate 4 hours, 30 Job Order
PHP 160 minutes Chemist II
6.9. Heavy Metals
Lead
Mercury 10 hours Chemist III
Arsenic PHP 500 Chemist II
Cadmium PHP 500
Page 85 of 178
PHP 500
PHP 500
7. Release Result None 24 minutes Agriculturist I

-Drafting of test results Job Order
- Interpretation of test
results & formulation
of fertilizer
recommendation
- Typing of results
- Proofreading
- Final Review &
certification of
Results
TOTAL Vary (See 12 days,

Table) 7hours ,29
minutes
Page 86 of 178
WATER ANALYSIS
Water Analysis is performed to determine water suitability for irrigation purposes.

Transaction:
Who may avail: All
1. One (1) liter fresh water sample with Regional Soils Laboratory/ Integrated
complete information Laboratories Division
-Name of Client
-Address
-Source
-Contact Number
2. Duly filled-up request form

CLIENT STEPS
Submit one liter of 1. Receives water None 5 minutes Agriculturist I
water to be analyzed. sample and Job Order
interview farmer
as to the
Water sample must correctness of
be kept sampling
cool after sampling techniques done.
until it reaches the
laboratory. It should 2. Issuance of None 5 minutes Job Order
reach the laboratory Order of Payment
within 24 hours.
(Keep it in a cooler.) 3. Issuance of None 5 minutes Job Order
Official Receipt
4. Filtration and None 1 hour Job Order

Preparation of
water sample for
analysis.
4.1. Analysis to be
done PHP 100 30 minutes Agriculturist II
a. pH PHP 160 30 minutes
b. EC
4.2. Cations PHP 160 2 hours Chemist II

Page 87 of 178
a. Calcium PHP 160
b. Sodium PHP 160
c. Potassium PHP 160
d. Magnesium
5. Anions PHP 160 1 hour Chemist II

a. Carbonates PHP 160
b. Bicarbonates PHP 160
c. Chlorides
6. Sulfates PHP 160 1 hour Job Order (Chemist)
Release result of 7. Release Result None 1 hour, 43 Agriculturist I

analysis with fertilizer -Drafting of test minutes Job Order
recommendation & results
acknowledge receipt - Typing of results
in logbook - Proofreading
- Final Review &
certification of
Results
Vary (See 7hours, 58

TOTAL
Table) minutes
Page 88 of 178
SPECIAL ASSAY TEST (FOR FERTILIZER AND PLANT TISSUE)
Fertilizer analysis (inorganic or organic) is done to determine if the guaranteed analysis
printed on the product label is accurate or true. For new organic products, the tests
determine the nutrient content of the product and whether it passes the standard nutrient
requirement set by BAFS for organic fertilizer materials
Assay of plant tissue is done to determine nutrient absorption capacity of crops under
given set of soil and other environmental conditions. This is mostly done for research
purposes.

Transaction:
Who may avail: All
1. One (1) kg of fertilizer sample with Regional Soils Laboratory/ Integrated
complete information. Laboratories Division
-Name of Client
-Address
-Contact Number
For Plant Tissue. 300-500 grams fresh
samples.
2. Duly filled up request form
CLIENT STEPS
Submit at least one 1. Receives None 5 minutes Agriculturist I
(1) kg of sample with sample/interview
the following client to verify the
information: proper collection
-Name of Client of organic &
-Address inorganic fertilizer
-Kind of Sample samples.
-Composition of
sample 2. Issuance of None 5 minutes Job Order
-Date Submitted Order of Payment
-Target nutrient for
analysis 3. Issuance of None 5 minutes Job Order
Official Receipt
4. Moisture PHP 100 4 hours, 24 Agriculturist I

Determination minutes
(As Received)
Page 89 of 178
5. Fertilizer 3 hours,19 JO (Chemist)
Analysis minutes
a. Total Nitrogen PHP 300
(Semi-Micro
Digestion)
b. OC/OM content PHP 250 2 hours, 45 Chemist IV

(Titrimetric minutes
method)
c. Total PHP 300 4 hour, 10 JO (Chemist)

Phosphorus minutes Chemist III
(ammonium
vanadate)
Basis 6 samples
c. Total Potassium PHP250 5 hours, 20 Chemist III

Basis one sample minutes
d. Trace elements
Cu PHP 160 2 hours, 30 Chemist III
Mn PHP 160 minutes
Fe PHP 160
Zn PHP 160
Release result of 6. Release Result None 19 minutes Agriculturist I

analysis with fertilizer -Drafting of test Job Order
recommendation & results
acknowledge receipt - Typing of results
in logbook - Proofreading
- Final Review &
certification of
Results
TOTAL Vary (See 2 days, 7

Table) hours, 2
minutes
Page 90 of 178
MECHANICAL ANALYSIS
Mechanical Analysis is performed to determine the textural grade of the soil, in terms of
percentage sand, silt and clay.
Transaction:
Who may avail: All
1. One (1) kg of soil sample with Regional Soils Laboratory/ Integrated
complete information. Laboratories Division
-Name of Client
-Address
-Site/Location of Farm
-Area covered (ha)
-Contact Number
CLIENT STEPS
Submit at least one 1. Receives soil None 5 minutes Agriculturist I
(1) kg of soil sample samples and Job Order
with proper labels & interview client as
information. to the procedure
of soil sampling.
2. Give sample None 5 minutes Agriculturist I

information sheet
to be filled up by
client

Order of Payment
4. Issuance of None 5 minutes Cashier

Official Receipt
5. Give claim stab None 5 minutes Job Order

to client
3. Moisture PHP 100 4 hours, 4 Agriculturist I

Determination minutes
(As Received)
6. Mechanical PHP 300 14 hours, 35

Analysis minutes Job Order
Page 91 of 178
Releasing 7. Release Result None 19 minutes Agriculturist I
-Drafting of test Job Order
results
- Typing of results
- Proofreading
- Final Review &
certification of
Results
TOTAL PHP 400 19 hours,
23 minutes
Page 92 of 178
COMPOST FUNGUS ACTIVATOR
Modified Rapid Composting is the decomposition of rice straw using compost fungus
activator, Trichoderma harzianum or Effective Microorganism, helps in utilizing the
residual Nitrogen-Phosphorus-Potassium (NPK) from the decomposed rice straw.
Transaction:
Who may avail: All
Request Letter Regional Soils Laboratory/ Integrated
Laboratories Division
CLIENT STEPS
Compost Fungus PHP
Activator 35/sachet
Distribution
1. Give request/ None 5 minutes Job Order

information sheet
to be filled up by
client

Order of Payment
3. Issuance of None 5 minutes Cashier

Official Receipt
4. Give claim stab None 5 minutes Job Order

to client
Releasing 5. Distribution of None 10 minutes Job Order

CFA
TOTAL PHP 30 minutes
35/sachet
Page 93 of 178
FEED ANALYSIS
The Feed Chemical Analysis Laboratory (FCAL) of the DA-RFO3’s Integrated
Laboratories Division (ILD) ensures through laboratory testing that feed products and feed
ingredients being produced and marketed in the region conform to the food quality and
safety standards, pursuant to the provisions of RA 1556 and RA 10611, otherwise known
as the “Livestock and Poultry Feeds Act” and “Food Safety Act of 2013”, respectively. The
FCAL conducts analysis of feed products and ingredients on quality (proximate analysis
such as Moisture Content, Ash Content, Crude Protein, Crude Fat, Crude Fiber; mineral
analysis like Phosphorus, Calcium and Salt) and safety (mycotoxins such as Aflatoxin,
Ochratoxin, T2/HT2, Zearalenone, Deoxynevalenol).
Office or Division: Integrated Laboratories Division (Feed Chemical Analysis Laboratory)

Type of Transaction: G2B, G2C, G2G
Who may avail: Farmers
Feed industry
Students
Academe
Researchers
Private individuals/groups
Other government
Sample (minimum of 200 grams per sample) Client
Request Letter (1 original copy, for students and Client
academe clienteles only)
Sample receiving form (1 original copy) Feed Laboratory
Order of payment (1 original copy each office) Feed Laboratory and Accounting Section
Official receipt (1 original copy) Cashier
PROCE
FEES TO PERSON
CLIENT STEPS AGENCY ACTIONS SSING
BE PAID RESPONSIBLE
TIME
1. Inquire of 1. Provide information None 10 Chemist II
desired on available testing minutes Project Assistant II
laboratory services including (COS)
testing cost, turn-around
service: cost, time and sample
turn-around quantity Feed Chemical Analysis
time, required requirement Laboratory
sample
quantity
2. Fill up Sample 2. Assist client on None 10 Chemist II

Receiving filling up SRF (client minutes Project Assistant II
Form (SRF) information, sample (COS)
Page 94 of 178
description, test Laboratory Technician II
requested, etc.)
Feed Chemical Analysis
Laboratory
3. Submit 3. Validate total cost None 15 Chemist II
sample, to be paid minutes Project Assistant II
determine the (COS)
total amount Laboratory Technician II
to be paid, 3.1 Inform due date of test
and inquire report Feed Chemical Analysis
due date of Laboratory
the test report 3.2 Inspect sample
(quantity, type of sample,
sample condition, and its
suitability for laboratory
testing)
3.3 Receive, accept and

code sample
4. Secure Order 4. Issuance of Order None 5 Chemist II
of Payment of Payment minutes Project Assistant II
(COS)
Laboratory Technician II

Laboratory
Chief Accountant
Accounting Section
5. Pay total cost 5. Issuance of Official Refer to 10 Head Cashier

of laboratory Receipt Order of minutes
testing Payment Cashiering Section
6. Sample Preparation
None 10 Project Assistant I
minutes/ Laboratory Technician II
7. Conduct of
sample*
Laboratory Analysis
6. Wait for the
test result
a) Moisture content
200.00** 2 days* Chemist III
b) Ash content
120.00** 2 days* Chemist II
c) Crude Protein
216.00** 3 days* (2) Project Assistant II
Content
(COS)
d) Crude Fat Content
216.00** 3 days*
Page 95 of 178
e) Crude Fiber 240.00** 3 days* Assisted by:
Content 912.00** 8 days* Laboratory Aide II
f) Complete Project Assistant I
Proximate
Laboratory
Chemist II
450.00** 3 days*
g) Phosphorus
240.00** 4 days* Assisted by:
Content
240.00** 2 days* Project Assistant I
h) Calcium Content
i) Salt Content
Laboratory
Chemist III
j) Total Aflatoxin 1,300.00** 2 days*
k) Ochratoxin 1,300.00** 2 days* Assisted by:
l) T2/HT2 1,300.00** 2 days* Project Assistant I
m) Zearalenone 1,300.00** 2 days*
n) Deoxynevalenol 1,300.00** 2 days* Feed Chemical Analysis
Laboratory
Project Assistant II
100.00** 1 day* (COS)
o) Nitrogen Free
Extract
100.00** 1 day* Assisted by:
p) Metabolizable
Project Assistant I
Energy
Laboratory
8. Claim test 7. Verify receipt and None 3 Chemist II
report release test report minutes Project Assistant II
(present OR) (COS)
Laboratory Technician II

Laboratory
8. Fill up Client 8. Provide CSF form None 5 Chemist II
Satisfaction and file minutes Project Assistant II
Feedback accomplished form (COS)
(CSF) Form Laboratory Technician II

Laboratory
Total Vary (See 8 days
table) 1 hour
8 minutes
(Maximum)
Page 96 of 178
Note: Total processing time may vary depending to the analysis to be done.
* Under normal circumstances

** Samples for investigation, disease surveillance and endorsed by the Regional Animal
Disease Diagnostic Laboratory will be analyzed free of charge;
** Samples submitted by DA RFO3 Research Stations, Regulatory Division (FQC, GAP.
GAHP), Corn Program, HVCDP. OAP and Livestock Program will be analyzed free of
charge;
** Students are entitled to a 25% discount upon presentation of a request letter signed by
the Adviser/ Head of Educational Institution and addressed to the Regional Executive
Director prior to submission of sample;
** Members of the Academe (Thesis, Graduate Studies, etc.) and Senior Citizen are
entitled to a 20% discount.
Page 97 of 178
GROSS PATHOLOGY
Necropsy of sick animals for disease surveillance and monitoring and of healthy animals
for routine check.
Office or Division: Integrated Laboratory Division
Classification: Regional Animal Disease Diagnostic Laboratory
Type of Transaction: G2C, G2G, G2B
Who may avail: ALL (Farmers, Traders, Cooperatives, Veterinarians, Pet Owners,
Researchers, LGUs, Technicians, Students, NGOs, Other Agencies)
Sample Submission Form (1 Original RADDL Front Desk or receiving area
copy)
Disease Investigation Form (for outbreak RADDL Front Desk or receiving area
investigations)
Sick animal sample (1) Farm
Animals that are Apparently healthy (1) Farm
CLIENT STEPS
Submission 1. Interview, enco None 20 minutes Veterinarians
of Samples de data in record b Laboratory
ook, verify forms if Technicians
data is complete Technical Staffs
Admin Staffs
Fill up 2. Bring samples t None 5 minutes Veterinarians
sample o the designated l Laboratory
submission ab for testing & ch Technicians
form eck if samples are Technical Staffs
fit for the test. Admin Staffs
Get Request for Order 3. Compute lab fe None 5 minutes Veterinarians
of Payment es for payment ba Laboratory
sed on age of sam Technicians
ple(s) and prepare Technical Staffs
Request for Order Admin Staffs
of Payment. Give i
nstructions on ho
w to go to the Acc
ounting and Cashi
er Sections to sett
le payment.
Proceed to the 4. Provide Order o None 3 minutes Accountant
Accounting Office and f Payment with co
ask for Order of mplete details
Payment
Page 98 of 178
Pay for lab fee(s) to 5. Receive payme None 5 minutes Cashier
the cashier/ collecting nt and issue Offici
officer al Receipt
Return the Request 6. Double check if None 1 minute Veterinarians
for Order of Payment details on the rece Laboratory
Form with payment ipt(s) are correct. Technicians
details properly filled Record the payme Technical Staffs
out by the cashier. nt details on the s Admin Staffs
ample logbook re
marks portion.
Secure claim stub and 7. Provide claim st None 1 minute Veterinarians
ask for verifications or ub and complete i Laboratory
clarifications (if any) nstructions for foll Technicians
ow-up and claimin Technical Staffs
g of results Admin Staffs
8. Processing and None Veterinarians
testing of samples Laboratory
Technicians
Technical Staffs
8.1. Poultry up to 8 PHP 2 hours Veterinarians
weeks old 50.00 per Laboratory
head Technicians
Technical Staffs
8.2. Poultry over 2 PHP 2 hours Veterinarians
months old 75.00 per Laboratory
head Technicians
Technical Staffs
8.3. Swine up to 8 PHP 2 hours Veterinarians
weeks old 100.00 Laboratory
per head Technicians
Technical Staffs
8.4. Swine over 2 PHP 2 hours Veterinarians
months old 150.00 Laboratory
Technical Staffs
8.5. Swine sow / PHP 2 hours Veterinarians
boar 200.00 Laboratory
Technical Staffs
8.6. Goat PHP 2 hours Veterinarians
150.00 Laboratory
Technical Staffs
Page 99 of 178
8.7. Cattle/caraba PHP 2 hours Veterinarians
o/horse up to 8 we 200.00 Laboratory
eks per head Technicians
Technical Staffs
8.8. Cattle/caraba PHP 2 hours Veterinarians
o/horse over 2 mo 300.00 Laboratory
nths old per head Technicians
Technical Staffs
9. Noting of necro None 30 minutes Veterinarians
psy findings with p Laboratory
roper documentati Technicians
on Technical Staffs
10. Encoding of fin None 1 hour Veterinarians
dings to the officia Laboratory
l report form, printi Technicians
ng and affixing of Technical Staffs
signatures
Claiming of results 11. Releasing of r None 10 minutes Veterinarians
Note: clients are esults Laboratory
advised to follow-up Note: (If results ar Technicians
thru phone call, using e not yet available Technical Staffs
the phone numbers ) answer client foll Admin Staffs
indicated on the claim ow-up calls and pr
stub, before returning ovide the real-time
to the laboratory
status of analysis
Consultation with the 12. Discuss result None 20 minutes Veterinarians
Veterinarian (optional) s and give
recommendations
Filling up of 13. Countercheck None 1 minute Veterinarians
feedback if Client Satisfactio Laboratory
form n Feedback is Technicians
accomplished co Technical Staffs
mpletely Admin Staffs
TOTAL Vary (See 4 hours
table) 40 minutes
Page 100 of 178

CLINICAL PATHOLOGY
Pathology includes Complete Blood Count which measure status of blood’s Red Blood
Cells (RBC), White Blood Cells (WBC) and Platelets. Blood Chemistry or comprehensive
metabolic panel is a blood test that measures sugar (glucose) level, electrolyte and fluid
balance, kidney function, and liver function. These tests are usually done as part of the
routine check on laboratory or stock farm animals.
Type of G2C, G2G, G2B
Transaction:
Sample Submission Form (1 Original) RADDL Front Desk or receiving area
Masterlist or Sample Collection Form (1 Farm (during sample collection)
original)
Blood samples (CBC: purple vacutainer Farm
tube)
Blood samples (Blood Chem: green Farm
vacutainer tube)
CLIENT STEPS
Submission 1. Interview, encod None 20 minutes Veterinarians
of Samples e data in record bo Laboratory
ok, verify forms if Technicians
Admin Staffs
Fill up 2. Bring samples to None 5 minutes Veterinarians
sample the designated lab Laboratory
submission for testing & check Technicians
form if samples are fit fo Technical Staffs
r the test. Admin Staffs
Give claim stub to
client.
Get Request for Orde 3. Compute lab fee None 5 minutes Veterinarians
r of Payment s for payment base Laboratory
d on age of sample Technicians
(s) and prepare Re Technical Staffs
quest For Order Of Admin Staffs
Payment. Give inst
ructions on how to
go to the Accountin
g and Cashier Sect
Page 101 of 178

ions to settle paym
ent.
Proceed to the 4. Provide Order of None 3 minutes Accountant
Accounting Office Payment with com
and ask for Order of plete details
Payment
Pay for lab fee(s) to 5. Receive paymen None 5 minutes Cashier
the cashier/ t and issue Official
collecting officer Receipt
for Order of Payment details on the recei Laboratory
Form with payment pt(s) are correct. R Technicians
details properly filled ecord the payment Technical Staffs
out by the cashier. details on the samp Admin Staffs
le logbook remarks
portion.
Secure claim stub 7. Provide claim st None 1 minute Veterinarians
and ask for ub and complete in Laboratory
verifications or structions for follow Technicians
clarifications (if any) -up and claiming of Technical Staffs
results Admin Staffs
Technicians
Technical Staffs
8.1 CBC (samples PHP 1 day Veterinarians
should be in purple 200.00 Laboratory
vacutainer) per blood Technicians
sample Technical Staffs
8.2 Blood Chemistr PHP 1 day Veterinarians
y (samples should 2000.00 Laboratory
be in green vacutai per blood Technicians
ners) sample Technical Staffs
9. Noting of clinical None 30 minutes Veterinarians
findings with prope Laboratory
r documentation Technicians
Technical Staffs
9. Encoding of findi None 1 hour Veterinarians
ngs to the official re Laboratory
port form, printing a Technicians
nd affixing of signa Technical Staffs
tures
Claiming of results 10. Releasing of re None 10 minutes Veterinarians
sults
Page 102 of 178

Note: follow-up thru Note: (If results are Laboratory
phone call, using the not yet available) a Technicians
phone numbers nswer client follow- Technical Staffs
indicated on the up calls and provid Admin Staffs
claim stub, before e the real-time stat
returning to the us of analysis
laboratory (to make
sure that the result(s)
is ready for pick-up
Consultation with the 11. Discuss results None 20 minutes Veterinarians
Veterinarian and give
(optional) recommendations
Filling up of 12. Countercheck i None 1 minute Veterinarians
feedback f Client Satisfaction Laboratory
form Feedback is Technicians
accomplished com Technical Staffs
pletely Admin Staffs
TOTAL Vary (See 1 day
Table) 2 hours
40 minutes
Page 103 of 178

ANTIGEN DETECTION
Tests that allows for the detection of specific antigens on pathogens to diagnose an
infection. Included are tests for Rabies, Hog Cholera, Avian Influenza, African Swine
Fever, PRRS and Newcastle disease thru Fluorescence and Polymerase Chain Reaction
Test.
Transaction:
original)
Serum, whole blood, Farm
cloacal/oropharyngeal swabs or
tissue/organ samples (depending on the
suspected disease)
CLIENT STEPS
Admin Staffs
sample o the designated la Laboratory
submission b for testing & che Technicians
form ck if samples are fi Technical Staffs
t for the test. Admin Staffs
Give claim stub to
client.
Get Request for Order 3. Compute lab fee None 5 minutes Veterinarians
of Payment s for payment bas Laboratory
ed on age of samp Technicians
le(s) and prepare Technical Staffs
Request For Order Admin Staffs
Of Payment. Give i
nstructions on how
to go to the Accou
nting and Cashier
Page 104 of 178

Sections to settle p
ayment.
Payment
officer al Receipt
out by the cashier. nt details on the sa Admin Staffs
mple logbook rem
arks portion.
verifications or structions for follo Technicians
clarifications (if any) w-up and claiming Technical Staffs
of results Admin Staffs
Technicians
Technical Staffs
8.1. Rabies Exami Free until 2 days Veterinarians
nation DME/FAT further Laboratory
notice Technicians
Technical Staffs
8.2. Hog Cholera F PHP 2 days Veterinarians
AT 200.00 Laboratory
per Technicians
sample Technical Staffs
8.3. Hog Cholera PHP 3 days Veterinarians
RT PCR 3000.00 Laboratory
per pool Technicians
of 5 Technical Staffs
samples
8.4. Avian Influenz PHP 3 days Veterinarians
a RT PCR 3000.00 Laboratory
samples
8.5. Swine Influen PHP 3 days Veterinarians
za RT-PCR 3000.00
Page 105 of 178

per pool Laboratory
of 5 Technicians
samples Technical Staffs
8.6. PRRS RT PC PHP 3 days Veterinarians
R 3000.00 Laboratory
samples
8.7. ND RT-PCR PHP 3 days Veterinarians
3000.00 Laboratory
samples
9. Noting of clinica None 30 minutes Veterinarians
l findings with prop Laboratory
er documentation Technicians
Technical Staffs
9. Encoding of find None 1 hour Veterinarians
ings to the official r Laboratory
eport form, printing Technicians
and affixing of sign Technical Staffs
atures
Note: follow-up thru sults Laboratory
phone call, using the Note: (If results ar Technicians
phone numbers e not yet available Technical Staffs
indicated on the claim ) answer client foll Admin Staffs
stub, before returning ow-up calls and pr
to the laboratory (to ovide the real-time
make sure that the
status of analysis
result(s) is ready for
pick-up
feedback f Client Satisfactio Laboratory
TOTAL Vary (See 3 days
Table) 2 hours
40 minutes
Page 106 of 178

ANTIBODY DETECTION
Antibody tests involve analyzing a sample (usually blood) for the presence or absence of
a particular antibody (qualitative) or for the amount of antibody that is present
(quantitative). Antibodies are part of the body's immune system. They are immunoglobulin
proteins that help protect people against microscopic invaders such as viruses, bacteria,
chemicals, or toxins. Included are tests for Newcastle disease thru Hemagglutination-
inhibition test and Avian influenza, Caprine Arthritis Encephalitis, PRRS and
Pseudorabies thru Enzyme-Linked Immunosorbent Assay (ELISA) test.
Transaction:
original)
Serum samples Farm
CLIENT STEPS
Admin Staffs
Give claim stub to
client.
Of Payment. Give i
nstructions on how
to go to the Accou
nting and Cashier
Page 107 of 178

ayment.
Payment
officer al Receipt
mple logbook rem
arks portion.
Technicians
Technical Staffs
8.1. ND – HI Test PHP 2 days Veterinarians
75.00 Laboratory
Technicians
Technical Staffs
8.2. AI – HI Test PHP 2 days Veterinarians
200.00 Laboratory
Technicians
Technical Staffs
8.3. CAE ELISA T PHP 2 days Veterinarians
est 300.00 Laboratory
Technicians
Technical Staffs
8.4. Pseudorabies PHP 3 days Veterinarians
ELISA 300.00 Laboratory
Technicians
Technical Staffs
8.5. PRRS ELISA PHP 3 days Veterinarians
300.00 Laboratory
Technicians
Technical Staffs
Page 108 of 178

8.6. AI – ELISA Te PHP 2 days Veterinarians
st 300.00 Laboratory
Technicians
Technical Staffs
Technical Staffs
atures
make sure that the
status of analysis
pick-up
Table) 2 hours
40 minutes
Page 109 of 178

BACTERIOLOGY
Isolation and identification of bacterial and fungal pathogens taken from specimens during
necropsy of live animals. This also include testing for antibiotic sensitivity, water coliforms
and rapid identification of some economically-relevant diseases.
Transaction:
original)
Organ/tissue samples Farm (Fresh, chilled) or from animal samples
necropsied in the lab
CLIENT STEPS
Admin Staffs
Give claim stub to
client.
Of Payment. Give i
nstructions on how
to go to the Accou
nting and Cashier
ayment.
Page 110 of 178

Payment
officer al Receipt
mple logbook rem
arks portion.
Technicians
Technical Staffs
8.1. Bacterial isola PHP 5 days Veterinarians
tion and Identificati 250.00/ca Laboratory
on se Technicians
Technical Staffs
8.2. Antibiotic Sen PHP150.0 2 days Veterinarians
sitivity Test 0/case Laboratory
Technicians
Technical Staffs
8.3. Salmonella Is PHP 3 days Veterinarians
olation in feeds an 250.00/sa Laboratory
d tissues mple Technicians
Technical Staffs
8.4. Fungal Isolati PHP Veterinarians
on and Identificatio 250.00/sa Laboratory
n mple Technicians
Technical Staffs
8.5. Brucella abort PHP 3 days Veterinarians
us RPT 150.00/sa Laboratory
mple Technicians
Technical Staffs
Page 111 of 178

8.6. Mycobacteriu PHP 5 days Veterinarians
m tuberculin test 150.00/sa Laboratory
mple Technicians
Technical Staffs
8.7. Isolation of AP PHP
P and Hemophilus 250.00/sa
mple
8.8. Mycoplasma h PHP 5 days
yopneumoniae PC 3,000.00/
R pool of 5
8.9. Water coliform PHP 5 days
count 300.00/sa
mple
8.10. Salmonella p PHP 3 days
ullorum 150.00/sa
mple
Technical Staffs
atures
make sure that the
status of analysis
pick-up
Table) 2 hours
Page 112 of 178

41 minutes
Page 113 of 178

PARASITOLOGY
Includes direct examination of stool for ova and parasites (O&P) in order to determine the
presence of parasites and/or their eggs in the gastrointestinal tract. O&P is considered
the gold standard of diagnosis for many parasites, direct examination of scraped skin
surfaces of infected animals for presence of fungal infections and blood smears for
presence of blood parasites.

Transaction:
original)
Fecal samples Farm
Whole blood or blood smear Farm
Skin scraping samples Farm or from animal health section (walk-in
clients)
CLIENT STEPS
Admin Staffs
Give claim stub to
client.
Of Payment. Give i
nstructions on how
to go to the Accou
Page 114 of 178

nting and Cashier
ayment.
Payment
officer al Receipt
mple logbook rem
arks portion.
Technicians
Technical Staffs
8.1. Blood Parasit None Veterinarians
e Examination Laboratory
Technicians
Technical Staffs
8.1.a. Direct Smea PHP 2 days
r 15.00
8.1.b. Stained Sm PHP 3 days
ear 25.00
8.2. Fecal Examin PHP Veterinarians
ation 60.00 Laboratory
Technicians
Technical Staffs
8.2.a. Direct Smea PHP 2 days
r 15.00
8.2.b. Floatation PHP 3 days
20.00
8.2.c. Sedimentati PHP 3 days
on 20.00
Page 115 of 178

8.3. Larval Culture PHP 3 days Veterinarians
35.00 Laboratory
Technicians
Technical Staffs
8.4. Egg count PHP 4 days Veterinarians
50.00 Laboratory
Technicians
Technical Staffs
8.5. Skin craping PHP 30 min Veterinarians
25.00 Laboratory
Technicians
Technical Staffs
8.6. Parasite Identi PHP 5 days Veterinarians
fication 150.00 Laboratory
Technicians
Technical Staffs
8.6.a. Tissue Para PHP 2 days
site 200.00
8.6.b. Whole Para PHP 2 days
site 50.00
Technical Staffs
atures
make sure that the
status of analysis
pick-up
Page 116 of 178

Table) 2 hours
41 minutes
Page 117 of 178

RESEARCH
The Regional Animal Disease Diagnostic Laboratory also gives assistance to research
students, colleagues and academe.
Letter of Intent Schools, Offices, Agencies
Memorandum of Agreement (optional) Schools, Offices, Agencies
Laboratory consumables to be used during Personal expense or if this can also be from the
the research proper laboratory (case to case basis)
Samples (specific to the study) Farm, field, etc.
CLIENT STEPS
Submission 1. Receive letter None 1 minute Malasakit Help Desk
of Letter of intent and of intent
wait for the feedback
from the DA RFO 3
2. Receive routed None 1 minute Chief Agriculturist
letter of intent
3. Receive endors None 1 minute Veterinarian IV
ement from the Ch
ief Agriculturist
Provide necessary inf 4. Contact the req None 5 minutes Veterinarian IV
ormation or detail nee uestor for details o
ded by the laboratory f the request for a
ssistance to deter
mine needs
Settle with the 5. Finalize timelin None 3 minutes Veterinarian IV
timeline and e of the research a Veterinarians
scheduling provided nd schedule initiat
by the laboratory head ion of laboratory w
orks
Coordinate materials 6. Prepare materi None 1 day Veterinarian
to be used during the als needed by the Laboratory
scheduled lab work researcher a day Technicians
before the start of Technical Staffs
research lab work
Arrive on-time 7. Assist in the pre None 15 minutes Veterinarians
paration and settin Laboratory
g-up of the materi Technicians
Page 118 of 178

als and the work a Technical Staffs
rea.
Conduct of research 8. Assist during th None 5 days to 1 Veterinarians
e research proper month Laboratory
(depends on the Technicians
methodology of th Technical Staffs
e study).
Take proper 9. Validation of the None 5 days to 1 Veterinarians
documentation of the results month Laboratory
processes and the Technicians
results Technical Staffs
Cleaning of all the 10. Assist in the af None 30 minutes
materials used tercare
11. Encoding of co None 1 hour Veterinarians
mplete findings to Laboratory
the official report f Technicians
orm, printing and Technical Staffs
affixing of signatur
es
esults Laboratory
Technicians
Technical Staffs
Admin Staffs
Recommendation
s (optional)
Table) 6 hours
27 minutes
Page 119 of 178

FIELD SAMPLE COLLECTION
Assistance to farmers/stakeholders in the collection of samples in situ. This ensures that
the samples are properly collected, handled and transported to the laboratory
Request Letter Farm Owners
original)

CLIENT STEPS
Submission 1. Receive letter None 1 minute Malasakit Help Desk
of request letter or Regulatory
Division
2. Receive routed None 1 minute Chief Agriculturist
letter of request
3. Receive endors None 1 minute Veterinarian IV
ement from the Ch
ief Agriculturist
Provide necessary inf 4. Contact the req None 5 minutes Veterinarian IV
ormation or detail nee uestor for details o
ded by the laboratory f the request for a
ssistance to deter
mine needs
Settle with the 5. Finalize schedu None 10 minutes Veterinarian IV
timeline and le of farm visit with
scheduling provided proper coordinatio
by the laboratory head n with the PVO/C
VO/MVO/MAO
Coordinate the farm 6. Prepare materi None 1 day Veterinarian
location and expected als needed during Laboratory
number of samples to the collection a da Technicians
be collected y before the farm v Technical Staffs
isit with most atten
tion to logistics
Page 120 of 178

Receive DA personnel 7. Travel to and ar None 1 day Veterinarians
and assist during rive at the farm as Laboratory
sampling early as possible a Technicians
nd conduct field s Technical Staffs
ampling (following
SOPs)
Assist in double- 8. Double check th None 30 minutes Veterinarians

checking at the samples col Laboratory
completeness of the lected are complet Technicians
samples collected and e before packing- Technical Staffs
the masterlist up and getting rea
generated dy to go
Return to the 9. Return to the la None 5 hours ± Veterinarians
laboratory boratory, receive s (travel time) Laboratory
amples and assig Technicians
n laboratory code Technical Staffs
Fill up 10. Bring samples None 5 minutes Veterinarians
sample to the designated l Laboratory
submission ab for testing & ch Technicians
form eck if samples are Technical Staffs
fit for the test. Admin Staffs
Give claim stub to
client.
Get Request for Order 11. Compute lab f None 5 minutes Veterinarians
of Payment ees for payment b Laboratory
ased on age of sa Technicians
mple(s) and prepa Technical Staffs
re Request For Or Admin Staffs
der Of Payment.
Give instructions o
n how to go to the
Accounting and C
ashier Sections to
settle payment.
Proceed to the 12. Provide Order None 3 minutes Accountant
Accounting Office and of Payment with c
ask for Order of omplete details
Payment
Pay for lab fee(s) to 13. Receive paym None 5 minutes Cashier
the cashier/ collecting ent and issue Offic
officer ial Receipt
Return the Request 14. Double check i None 1 minute Veterinarians
for Order of Payment f details on the rec
Page 121 of 178

Form with payment eipt(s) are correct. Laboratory
details properly filled Record the payme Technicians
out by the cashier. nt details on the s Technical Staffs
ample logbook re Admin Staffs
marks portion.
Secure claim stub and 15. Provide claim None 1 minute Veterinarians
ask for verifications or stub and complete Laboratory
clarifications (if any) instructions for foll Technicians
ow-up and claimin Technical Staffs
g of results Admin Staffs
16. Processing an None Veterinarians
d Laboratory
testing of samples Technicians
Technical Staffs
Note: follow-up thru esults Laboratory
make sure that the
status of analysis
pick-up
recommendations
20. Aftercare of all None 3 hours Veterinarians
the materials used Laboratory
(proper decontami Technicians
nation and dispos Technical Staffs
al)
TOTAL None 2 days
4 hours
52 minutes
Page 122 of 178

PRODUCTION AND DISTRIBUTION OF BIOLOGICAL CONTROL
AGENT’S
Office or Division: Integrated Laboratory Division (RCPC)

Type of G2C
Transaction:
Local Government Unit
State Colleges and Universities
Non-government Organization
Private sectors and other Research Institution’s
Request letter (1 copy original) Requesting Party
Walk in clients (Personal appearance)

CLIENT STEPS
Submit request for Received request None 5 mins RCPC staff
BCA’s from farmers
(Trichogramma,
Metharizium Check availability None 5 mins RCPC staff
anisopliae & Earwig) of BCA’s
Preparation of None 30 mins RCPC staff

BCA’s for
distribution
Fill-up Client Assisted clients in None 2 mins RCPC staff
Satisfaction filling-up of Client
Feedback Form Satisfaction
Feedback Form
Total None 43 mins
Note:
- Production of Sitotroga cereallela (Trichogramma host) is 2 months
Trichogramma is 7-14 days
- Production of Metarhizium anisopliae for RBB & armyworm is 14 days
- Production of Earwig is 36 days
Page 123 of 178

CONDUCT OF TECHNICAL BRIEFING ON MASS PRODUCTION OF
BCA’S, TRAINING/RETOOLING ON MAJOR PEST AND DISEASES OF
RICE

Type of G2C
Transaction:
Who may avail: - Farmers
- Technician/Agricultural Extension Workers (AEWs)
- Farmer’s Cooperative/Organizations
- Other Research Institutions
Request letter (1 copy original) Requesting Party

CLIENT STEPS
Request technical Received request None 15 minutes RCPC staff
briefing on mass from farmers,
production of BCAs, AEW’s, farmers’
training/retooling on cooperative/
major pest and organizations and
diseases of rice other Research
institutions
Approval of the None 1 day Edgardo D. Supan
request OIC- RCPC
Subject to None 1 day RCPC staff

availability of
funds
Conduct of None 1 hour and 30 RCPC staff
technical briefing minutes
Request IEC Distribution of IEC None 2 minutes RCPC staff

materials materials
Fill-up Client Assisted clients in None 2 minutes RCPC staff
Satisfaction filling-up of Client
Feedback Form Satisfaction
Feedback Form
2 days,
Total None 1 hour,
50 minutes
Page 124 of 178

PEST AND DISEASE MONITORING AND SURVEILLANCE

Type of G2C
Transaction:
Local Government Unit
State Colleges and Universities
Non-government Organization
Private sectors and other Research Institution’s
Text or phone calls, walk in clients, Requesting Party
request letter (1 copy original)

CLIENT STEPS
Request pest and Receive None 2 mins RCPC staff
Disease Monitoring request/report
and Surveillance from LGU’s/
farmer
Monitoring and None 1 day after RCPC staff

validation reported
Provide None within the day RCPC staff

recommendation of field
monitoring
1 day and 2
Total None
mins
Page 125 of 178

REGIONAL AGRICULTURAL ENGINEERING
DIVISION
Page 126 of 178

STRATEGIC AGRICULTURAL AND FISHERIES DEVELOPMENT ZONE
(SAFDZ)
Pursuant to Section 4c of Department of Environment and Natural Resources

Administrative Order No. 2012-07, the Implementing Rules and Regulations Executive
Order (EO) no. 79 . During the “Roundtable Discussion for Joint Validation of SAFDZ”
held on September 3, 2015 at the Bureau of Soils and water Management (BSWM)
Convention Hall, Quezon City, it was agreed among others, that all new and pending
applications covering areas situated within SAFDZ shall be validated by the Joint SAFDZ
Validation Team Composed of Department of Agriculture (DA) –BSWM, DA-Regional
Field Office, MGB and concerned LGUs(on call)
Office or Division: Regional Agricultural Engineering Division (RAED)

Type of G2G/ G2B
Transaction:
Who may avail: Private Businesses/Entities
Letter request for joint validation from Department of Environment and Natural
Mines and Geosciences Bureau (original Resources -Mines and Geosciences Bureau
document) (DENR-MGB)
CLIENT STEPS
Submit letter request Received letter None 5 Minutes Records Staff
for joint validation request for joint
from Mines and validation from
Geosciences Bureau Mines and
Geosciences
Bureau
Submit letter None 1 day SAFDZ Coordinator
request to Bureau
of Soil and Water
Management (
BSWM) for
schedule of
validation
Assist in the conduct Conduct joint site None 1 day SAFDZ
of joint validation validation with Coordinators ( DA-
BSWM and DENR-MGB-BSWM)
DENR-MGB
Prepare validation None 1 Day SAFDZ Coordinator
report
Forward the None 1 Hour SAFDZ Coordinator
validation report
to DENR-MGB for
signature
Page 127 of 178
Upon returned of None 1 Day SAFDZ Coordinator
the signed
validation report
from DENR-MGB
the document will
be forwarded to
BSWM for
signature
Upon returned of None 1 Day SAFDZ Coordinator
the signed
validation report
from BSWM the
certification will be
prepared ( if the
site is outside
SAFDZ) and will
be forwarded to
DENR-MGB
TOTAL None 5 days
1 hour and
5 minutes
Page 128 of 178

FARM TO MARKET ROAD DEVELOPMENT PROJECT
Farm to Market Road Development is included in the Department of Agriculture’s
mandated program among others, in order to provide a better opportunity to farmers and
fisherfolk by increasing production at lower cost and thereby increasing their income and
making food more affordable to the general public.
Farm to Market road projects are identified barangay roads that connects agri-fishery
production sites to the processing centers and markets.

Type of G2G/ G2C
Transaction:
Who may avail: Farmers Association/Cooperatives/ Provincial and Local Government
Units
Farmer’s Association/Cooperatives/ Provincial
Letter of Intent/ Request and Local Government Unit
If found feasible:
• Right of Way Certificate Barangay Office
• Deed of Donation/Sale/Waiver of Private Land Owner
Rights (for affected private LGU or DPWH Office
property)
• Certification from LGU or DPWH
that the road is classified as
Barangay Road
Note: Submit One (1) original copy per

document.

CLIENT STEPS
Submit letter of Received letter of None 10 Minutes Records Staff
intent/request intent/request
Wait for the schedule After checking the None 1 day FMRDP Coordinator
of validation availability of
technical staff in-
charge in the
validation the
client will be
informed on the
schedule
Assist the technical Conduct the None 1 day FMRDP Technical
staff in the conduct of validation of the Staff
validation proposed site
Page 129 of 178
Wait for the result of Prepare validation None 2 days FMRDP Focal
validation report and Person and
process Keyhole Technical Staff
If found feasible, Markup Language
submit Deed of (kml) file
Donations, Right of
Way Certificate and
Certification from
LGU or DPWH that
the road is classified
as Barangay Road
Endorse to DA None 1 Hour FMRDP Coordinator
Central Office the
validation report,
Deed of
Donations, Right
of Way Certificate
and Certification
from LGU or
DPWH that the
road is classified
as Barangay
Road for possible
funding allocation
TOTAL None 4 days 1
hour and 10
minutes per
site
Page 130 of 178

SMALL SCALE IRRIGATION PROJECT
Irrigation Network Services, (INS), Implementation of Small Scale Irrigation Projects,
(SSIP) under the Regional Agricultural Engineering Division, (RAED). This irrigation
projects will cover the upland rainfed areas and outside the coverage area of the National
Irrigation Administration, NIA more specifically to increase production of rice, corn,
vegetables and high value commercial crops of the seven (7) provinces of Region III
Central Luzon namely Aurora, Bataan, Bulacan, Nueva Ecija, Pampanga, Tarlac and
Zambales.

Type of G2G/ G2C
Transaction:
Who may avail: Farmers Association/Cooperatives, SUCs
Barangay/Board Resolution Barangay Office
Endorsement Letter from
Provincial/Municipal/ City Agriculturist Provincial/Municipal/City Agriculture Office
Additional requirements if found feasible:

• Deed of donation Project Affected Person
• Right of Way Certificate Barangay Office
Note: Submit One (1) original copy per

document.

CLIENT STEPS
Submit Endorsement Received the None 5 Minutes Records Staff
letter from Provincial/ Endorsement
Municipal Agriculturist letter from
and Barangay/Board Provincial/
Resolution Municipal
Agriculturist and
Barangay/Board
Resolution
Wait for the schedule After checking the None 1 day SSIP Focal Person
of inspection and availability of
survey technical staff in-
charge in the
inspection and
survey the client
will be informed
on the schedule.
Page 131 of 178

Assist the technical Conduct the None 1 day SSIP Technical Staff
staff in the conduct of inspection and
inspection and survey survey
Wait for the result of Prepare Detailed None 22 Days SSIP Focal Person
the inspection and Engineering and Technical Staff
survey Design (DED) and
estimates
If found feasible,
submit Deed of
Donations, Right of
Way Certificate
Endorse the None 1 Hour SSIP Focal Person
received
documents, DED
and estimates to
Planning
Monitoring and
Evaluation
Division (PMED)
for possible
funding allocation.
TOTAL None 24 days 1
hour and 5
minutes per
proposed
project
Page 132 of 178

REGULATORY DIVISION
Page 133 of 178

GOOD ANIMAL HUSBANDRY PRACTICES (GAHP) BANNER
PROGRAM
The Good Animal Husbandry Practices (GAHP) of the Department of Agriculture
Regulatory Division sets out the general principles of good practice and minimum
requirements in the commercial or backyard rearing/farming of animals for food use. The
GAHP program ensures that the farming practices of the establishment provide greater
confidence in consumer’s expectations that the final products are safe and fit for human
consumption, while ensuring health safety and comfort to both the farm workers and the
animals, without any degradation to the environment.
Office or Division: Regulatory Division

Type of
G2B, G2C
Transaction:
Who may avail: Farm Owners (Single Proprietorship, Association, Corporation,
Cooperatives)
Application Form (1 original copy) DA RFO 3 Regulatory Division
Downloadable at www.bai.da.gov.ph
Farm Organizational profile Farm owner/Representative
Brief Historical development of the farm Farm owner/Representative
Production flow chart Farm owner/Representative
Farm Operational Manual Farm owner/Representative
Vicinity Map Farm owner/Representative/Google
Map/Municipal Engineers Office
Municipal/City Licenses and or Permit (including BPLO
zoning clearance)
Certificate of Registration (DTI/SEC/CDA/DOLE) DTI/SEC/CDA/DOLE
Environmental Compliance Certificate (ECC) or EMB-Region3 (DENR)
Certificate of Non-Coverage (CNC)
Animal Welfare Registration BAI
Feeds/Feed mill Registration BAI
Handler’s License BAI
Land Transport Carrier Registration BAI
Discharge Permit (LLDA/DENR)
Page 134 of 178

FEES
PROCESS PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
ING TIME RESPONSIBLE
PAID
1. Submission 1. Receive and None 5 days GAHP Secretariat
of application Review of (paused- (Agriculturist I)
forms(compl application form clock) Regulatory Division
ete and major
attachment requirements
of major submitted
requirements 1.1. Issue notice of
) inspection
1.2. Schedule of
Inspection
2. Prepare farm 2. Conduct pre- None 1 day Regional GAHP Team
for the assessment of the (paused- GAHP Secretariat
inspection farm(Entry clock) (Agriculturist I
Meeting, Agriculturist II)
Document Regulatory Division
Checking,
Inspection
Facilities, Exit
Meeting)
2.1. Prepare
inspection
report
2.2. Preparation to
recommend
and submit to
National
GAHP Team
(BAI) for
schedule of
inspection
2.3. Endorse to
BAI
Page 135 of 178

3. Prepare farm 3. Schedule for None 7 days GAHP Secretariat
for the inspection-audit (paused- (Agriculturist I)
inspection with National clock) GAHP National
(audit with GAHP Team (Entry GAHP Committee
National Meeting, Inspectors/Auditors
GAHP Team- Document BAI Director
BAI, BAFS) Checking, BAI
Inspection
Facilities, Exit Regulatory Division
Meeting) BAI Central Office
3.1. Prepare
inspection
report and
other needed
requirements
3.2. Endorsement
for
Certification
3.3. Approval of
Certificate
3.4. Releasing of
Certificates
4. Fill up Client 4. Assist the client in None 5 minutes Agriculturist I
Satisfaction filling up the Client Animal Welfare Officer
Feedback Satisfaction Regulatory Division
Form (CSF) Feedback Form
TOTAL None 13 days,
5 minutes
Page 136 of 178

ANIMAL WELFARE ACT REGISTRATION
Animal welfare Act (RA 8485), it is an act to protect and promote the welfare of all animals
in the Philippines and regulating the establishment and operations of all facilities utilized
for breeding, maintaining, keeping, treating or training of all animals either as objects of
trade or as household pets.
Office or Division: Regulatory Division (Animal welfare and Animal Health)

Type of
G2B, G2C, G2G, SUC
Transaction:
Who may avail: Farm Owners
Students (Academe)
Researchers
Other Government Offices
Application form (3 copies) Animal Welfare Act (AWA)
Business Name with BDT/SEC (if corporation) DTI/SEC
and Articles of Incorporation (photocopy)
ID Picture of Owner/Manager/Veterinarian Government issued ID’s from Government
offices
Establishment’s/ Facility’s Veterinarian PRC Government offices (PRC, PDEA, Municipal
License, PTR and S2 License from PDEA, if Office)
applicable (photocopy)
Notarized employment contract/ MOA of the Authorized notary public
Veterinarian, when applicable (photocopy)
Notarized valid contract of Lease of the space/ Authorized notary public
building occupied (photocopy)
Location Plan/ Sketch of the Establishment Farm
Certification/s that the owner/ veterinarian has Regulatory Division, Request certificate of
attended seminar/s on Animal Welfare attendance to PVMA
Environmental Clearance Certificate (ECC) from EMB- DENR Region 3
the Department of Environment and Natural
Resources (DENR)
Appropriate permits issued by DENR for wildlife EMB- DENR Region 3
facilities
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
2. Inquire for 3. Provide information None 10 minutes Agriculturist I
animal regarding the Animal Welfare
welfare requirements Officer
registration needed. Regulatory
requirements. Division
Page 137 of 178

4. Fill up None 10 minutes Agriculturist I
3. Assist client in
Application Animal Welfare
accomplishing the
Form Officer
application form.
Regulatory
Division
5. Assess the 4. Validate total cost None 15 minutes Agriculturist I
submitted to be paid and Animal Welfare
Application check the Officer
form with requirements Regulatory
complete submitted. Division
requirements
6. Schedule for 4. Inspection of farm None 3 hours Agriculturist I

farm establishment Animal Welfare
inspection Officer
Regulatory
Division
7. Secure Order None 5 minutes Agriculturist I
of Payment Animal Welfare
Officer
5. Issuance of Order
Chief Accountant
of Payment
Regulatory
Division
Accounting
Section
6. Validate total cost Initial Agriculturist I
to be paid and Animal Welfare
check the Officer
requirements 5 minutes Chief Accountant
submitted. Regulatory
Division
Schedule of fees Accounting
Section
q) Animal 300.00
6. Pay schedule Boarding and
of fees Recreation 1,000.00
Facility
r) Animal show 5,000.00
(Television) 500.00
s) Animal show 300.00
(Movie/Film)
t) Aviary 500.00
u) Canine Facility/
Canine
Security
Page 138 of 178

v) Cattery/kennel/ 1,000
Laboratory
Animal 1,000
Facilities/ Pet 300.00
shops
w) Circus/Carnival 1,000.00
/ Animal Show 1,000.00
x) Crocodile Farm 300.00
y) Grooming 200.00
Facility 500.00
z) Hog/ Poultry/
Cattle/ Goat Farm
aa) Monkey Farm 500.00
bb) Ostrich Farm
cc) Pounds/
Shelter 500.00
dd) Racetrack/
Equestrian 500.00
Establishment
ee) Slaughterhouse
/ Poultry 300.00
Dressing Plant
ff) Small Animal 300.00
Show
gg) Stock Farm/ 1,000.00
Coral/ 300.00
Stockyard/
Stud farm
hh) Veterinary
Hospital/
Veterinary
Clinic
ii) Wildlife rescue
center
jj) Zoo
kk) Other Related
animal facility
7. Pay total cost None 10 minutes Head Cashier
7. Issuance of official
of registration Cashiering
receipt
fee Section
8. Submit the 8. After inspection None 5 days Agriculturist I
application to and payment, the (paused-clock) Animal Welfare
BAI- Quezon application form will Officer
City, for then be submitted Regulatory
issuance of to BAI for the Division
animal
Page 139 of 178

welfare processing of
certificate certificates.
9. Distribute 9. AWA certificates None 5 minutes Agriculturist I

Animal will then be Animal Welfare
Welfare distributed to the Officer
Certificates to farm owners Regulatory
Farm owners Division
10. Fill up Client 10. Assist the client in None 5 minutes Agriculturist I
Satisfaction filling up the Client Animal Welfare
Feedback Satisfaction Officer
Form (CSF) Feedback Form Regulatory
Division
TOTAL Vary 8 days,
(See 1 hour,
Table) 5 minutes
Page 140 of 178

REGISTRATION/ LICENSING OF FEEDS AND VETERINARY DRUGS
ESTABLISHMENTS
The project is designed to protect the interest of the poultry and livestock raisers in
particular and the public in general and to assure the purchaser/consumer of obtaining
adequate and quality Feeds and feed stuff.
The project deals with legalization of feed establishments which include commercial
mixed feed manufacturers, non-commercial feed manufacturers, feed suppliers, feed
importers, feed distributors, and feed retailers through registration; prescribes the
procedure and guidelines in the inspection of facilities of feed mills, retail stores and feed
distributors; and in the collection of samples for quality control purpose. It includes the
conduct of preliminary investigation or reported malpractice or fraudulent sale of
unlabeled, adulterated and substitute products. It also provides for the evaluation of
commercial and non-commercial feed establishment.
The project aims to regulate activities of establishments engaged in the distribution and
selling of animal drugs and biologics to help control and prevent animal diseases. It aims
to ensure the quality of veterinary drugs and biologics being sold to consumer.
Domestic animal meats are one of the main sources of food of human being. Drugs and
biologics plays important role in animal production. This project is being implemented to
ensure consumer the quality of drugs and biologics they were using. The project regulates
and controls the VDAP establishments through registration and licensing.

Classification: Registration and Licensing of Feeds Establishments
Type of Transaction: Government to Business Entity
Who may avail: Distributors/Retailers/Association, Cooperatives, Corporations
A. Commercial Mixed Feed (Commercial Feed
Trader/Toll)/ Feed Ingredient Manufacturers
1. Duly Accomplished and notarized -DA-BAI
application form #RF FVDB-01.
-DTI
2. For Sole Proprietorship: Photocopy of
Business permit.
3. For Corporations Only: Photocopy of -SEC
registration and Articles of
Incorporation and By-Laws.
4. For Cooperatives Only: Photocopy of -CDA
registration
5. Photocopy of Environmental -DENR
Compliance Certificate (ECC) from
Page 141 of 178

the Environmental Management
Bureau (EMB). Corresponding PTO
from Dept. of Environment and
Natural Resources (DENR)
6. Photocopy of Business/mayor’s -Municipal Hall
Permit for the current year
7. Copy of Plant Lay-out and latest
pictures of the feed plant with the -Owner/Applicant
owner or authorized representative,
one taken inside and outside the
feedmill
8. For Toll manufacturer or Commercial -Owner/Applicant
Feed Trader, Copy of Memorandum
of Agreement between the concerned
parties
9. Joint Affidavit of Undertaking of
owner with Licensed Agriculturist( -Owner/Applicant
Animal Nutritionist) or Veterinarian,
and Chemist (RF FVDB-30) and
photocopy of valid PRC ID;
10. For Manufacturers contracting the -BAI
services of an independent Quality
Control Laboratory; photocopy of
valid BAI-Laboratory Recognition
Certificate and Memorandum of
Agreement (MOA) between the
concerned parties;
11. Site Inspection of office, plant and
warehouse and validation of
submitted documents;
12. Sketch or location map of the
-DA-BAI
establishment or facility;
13. Payment of LTO Fee (based on rated -Owner/Applicant
capacity per 8-hour shift day in MT)
B. Non-Commercial Mixed Feed Manufacturer
1. Duly Accomplished and notarized
application form #RF FVDB-01. -Special Collecting Officer
2. For Sole Proprietorship: -DA-BAI
Photocopy of Business permit.
3. For Corporations Only: Photocopy -Municipal Hall
Page 142 of 178

of registration and Articles of
Incorporation and By-Laws.
4. For Cooperatives Only:
-SEC
Photocopy of registration
5. Photocopy of Environmental
Compliance Certificate (ECC) -CDA
from the Environmental
Management Bureau (EMB).
Corresponding PTO from Dept. of -DENR
Environment and Natural
Resources (DENR)
6. Affidavit of animal population;
7. Joint Affidavit of Undertaking of -Applicant
owner with Licensed Agriculturist(
Animal Nutritionist) or
Veterinarian, and Chemist (RF
FVDB-30) and photocopy of valid
PRC ID;
establishment or facility; -Applicant
9. Payment of LTO Fee
C. Feed Importer/Exporter/Indentor
1. Duly Accomplished and
-Special Collecting Officer
notarized application form #RF
FVDB-01.
2. For Sole Proprietorship: -DA-BAI
Photocopy of Business permit.
3. For Corporations Only:
Photocopy of registration and -Municipal Hall
Articles of Incorporation and
By-Laws. -SEC
4. For Cooperatives Only:
Photocopy of registration
5. Photocopy of Environmental -CDA
Compliance Certificate (ECC)
from the Environmental
Management Bureau (EMB). -DENR
Corresponding PTO from
Dept. of Environment and
Page 143 of 178

Natural Resources (DENR) -Applicant
6. Joint Affidavit of Undertaking
of owner with Licensed
Agriculturist( Animal
-Applicant
Nutritionist) or Veterinarian,
and Chemist (RF FVDB-30)
and photocopy of valid PRC
ID; -Special Collecting Officer
establishment or facility;
8. Payment of LTO Fee
-DA-BAI
D. Feed Supplier/Repacker
1. Duly Accomplished and
notarized application form
#RF FVDB-01. -DA-BAI
2. Site inspection of office and
warehouse and validation
-Applicant
of submitted documents;
3. For Repackers:
authorization from the -Municipal Hall
manufacturer, trader or
importer to repack their
products, tags or labels of
the product to be repacked;
-Special Collecting Officer
4. Photocopy of
Business/Mayor’s Permit
for the current year;
5. Payment of LTO -DA-BAI
E. Feed Distributor/Dealer/Retailer
1. Duly accomplished and notarized
Application Form # RF FVDB-01.
-Municipal Hall
2. Photocopy of Mayor’s permit for the
current year
3. Payment of LTO Fee -Special Collecting Officer
PROCES PERSON RESPONSIBLE

AGENCY
CLIENT STEPS FEES TO BE PAID SING
ACTIONS
TIME
1. Proceed to Receive and 20 Senior Agriculturist
Regulatory Division review the A. Feed minutes Agriculturist II
application forms Establishments Agriculturist I
Page 144 of 178

with complete and completeness 1. Commercial COS
requirements of requirements Mixed Feed Regulatory Division
submitted Trader/Toll/Feed
Ingredient
Manufacturers
a. Less than
25.0MT – Php
450.00
b. 25.1 to 50.0 MT –
540.00
c. 50.1 to 100.0 MT
– 630.00
d. More than 100.0
MT- 720.00
2. Non-Commercial
Mixed Feed
Manufacturer –
Php 180.00
3. Feed
Importer/Exporter
/Indentor – Php
480.00
4. Feed Supplier-
240.00
5. Feed Repacker –
120.00
6. Feed Dealer -
240.00
7. Feed Distributor
– 120.00
8. Feed Retailer –
60.00
2. Pay Special Collecting B. Veterinary Drugs 5 minutes Senior Agriculturist
corresponding fees Officer-SCO Establishments
to the authorized issues Official 1. VDAP
attending Receipt Manufacturer
personnel/special 1.1 Initial
collecting officer REgistration –
Php6,000.00
1.2 REnewal –Php
12,000.00
2. VDAP Trader
2.1. Initial
Registration –
Php 3,600.00
Page 145 of 178

2.2. Renewal
Php 7,200.00
3. VDAP
Distributor
3.1. a. Initial
Registration –
Exporter – Php
2,400.00
3.2. Wholesaler
– Php 2,400.00
3.1.b. Renewal
Importer/Exporte
r/Wholesaler–
Php4,800.00
4. VDAP Outlet
–Php 240.00
Conduct Ocular 1 day Senior Agriculturist

Inspection, Agriculturist II
prepare report and Agriculturist I
submit report to
the Section Chief
Collect Feed 1 day Senior Agriculturist
Samples for Agriculturist II
Laboratory Agriculturist I
Analysis
Record, encode 2 days Agriculturist I
feed samples COS
Decode and 2 days Senior Agriculturist
evaluate lab. Agriculturist II
Results Agriculturist I
Endorse to 1 day BFPI

Regional Director
for Recommending
Approval
Signatories for
new & renewal
A. RAFVDABCO
B. Regional
Director
Retrieves 1day BFPI
approved Pause-
documents from clock
Page 146 of 178

Office of the
Regional Director,
record data and
endorse to BAI
Director for
approval of LTO.
Call Central Office 1 day Agriculturist II
follow up the BFPI
endorsed
applications for
approval of the
director.
Receive approved 1 day BFPI
certificate of
registration/LTO
and record the
same.
Notify the client to 1 day Agriculturist II
get approved BFPI
registration
certificate/LTO.
TOTAL Vary (See Tables) 11 days,
25
minutes
Page 147 of 178

ANIMAL HEALTH
Animal health is primarily responsible for ensuring animal health disease free and well
looked after. One of its key roles is to implement policies aimed at preventing- or
managing- outbreaks of serious animal diseases and in doing so support the farming
industry, protect the welfare of animals and safeguard public health from animal borne
diseases.
Office or Division: Regulatory Division (Animal welfare and Animal Health)

Type of
G2B, G2C
Transaction:
Who may avail: Livestock and Poultry Raisers
Provincial Veterinarians
Municipal Veterinarians
City Veterinarians
Local government Units
Request Letter Government Offices, Individuals/ Group
FEES
PROCESSIN PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
G TIME RESPONSIBLE
PAID
3. Submit letter 8. Review and None 30 minutes OIC, Chief,
requesting for evaluate request Regulatory Division
vaccines, Agriculturist II
vitamins and Regulatory Division
other
biologics. 1.1. Approval of
request
1.2. Release
request
9. Submission 2. Prepare and None 1 day Agriculturist II

of reports submit liquidation
and consolidation Regulatory Division
of reports of
vaccines to be
submitted to BAI
Central Office.
Page 148 of 178

4. Monitoring of 5. Conduct None 4 hours Veterinarians
Animal surveillance for Agriculturist I
Health Avian Influenza in Agriculturist II
birds and African
Swine Fever in Regulatory Division
pigs None 10 minutes
3.1 Conduct
vaccination and
treatment in
dogs, cats etc.
5. Monitoring of 6. Conduct None 4 hours Veterinarians

Animal surveillance for Agriculturist I
Health Avian Influenza in Agriculturist II
birds and African
Swine Fever in Regulatory Division
pigs None 10 minutes
4.1. Conduct
vaccination
and treatment
in dogs, cats
etc.
5. Fill up Client 5. Assist the client in None 5 minutes Veterinarians

Satisfaction filling up the Client Agriculturist I
Feedback Satisfaction Agriculturist II
Form (CSF) Feedback Form
Regulatory Division
TOTAL NONE 2 DAY

55 MINUTES
Page 149 of 178

ORIENTATION/TRAINING ON PHILIPPINE GOOD AGRICULTURAL
PRACTICES
The Good Agricultural Practice Certification program is being promoted and facilitated by
the Regulatory Division in order to ensure food safety and assure quality of agricultural
products while keeping high regard for environmental protection and that of workers
health, safety and welfare.
It is also aimed at facilitating access of Philippine Agricultural Crops to neighboring

ASEAN markets and other foreign markets
Good Agricultural Practices for crops the Code of GAP are aimed towards prevention
and minimization of risk occurrences which include those of food safety, environmental
impact, worker health, safety and welfare, and product quality. It is envisioned that
compliance of farmers with this set of practices will enhance the trade and
competitiveness of the country’s agricultural products as well as promote consumer
protection against food safety hazards
Type of G2G
Transaction:
Who may avail: Coop/Group/Farmer/LGU’s/SUC’s
Request letter address to Regional
Executive Director
CLIENT STEPS
1. Submit Letter Resource No fees to 1hour Regional GAP Team
of Request for Speaker/Trainor be
PhilGAP collected
Orientation/Tra
ining address
to RED for
Resource
Person
2. Submit Letter 1-2 daysIn-house No fees to 7days Regional GAP
of Request for training be Team/Banner
PhilGAP collected Program (funding
Orientation/Tra source)
ining address
to RED for
TOTAL 7days 1hour
Page 150 of 178

CERTIFICATION OF PHILIPPINE GOOD AGRICULTURAL PRACTICES
FOR CROPS
The Good Agricultural Practice Certification program is being promoted and facilitated by
the Regulatory Division in order to ensure food safety and assure quality of agricultural
products while keeping high regard for environmental protection and that of workers
health, safety and welfare.
It is also aimed at facilitating access of Philippine Agricultural Crops to neighboring

ASEAN markets and other foreign markets
Good Agricultural Practices for crops the Code of GAP are aimed towards prevention and
minimization of risk occurrences which include those of food safety, environmental
impact, worker health, safety and welfare, and product quality. It is envisioned that
compliance of farmers with this set of practices will enhance the trade and
competitiveness of the country’s agricultural products as well as promote consumer
protection against food safety hazards.
Type of G2G
Transaction:
Who may avail: Individual/Coop/Group/Farmer/LGU’s/SUC’s
New Applicants/Individual DA RFO 3 Regulatory Division
1.Application form with attached BPI (Bureau of Plant Industry)
documents (downloadable) (1)Original copy
1.1 Farm Map
1.2 Field layout
1.3 Field Operation Procedure
1.4 PhilGAP training certificate conducted
by ATI,BPI,LGU,DARFO,SUCs, or
accredited service provider.
1.5Soil Analysis
1.6Organizational farm/profile/
1.7Annex A production and harvesting
record
1.8 Annex B List of farm inputs
1.9 Letter of intent
1.10 Certificate of registration and other
related permit e.g SEC,DTI,CDA,DOLE,
(if applicable)
Group Application
1. Application form with attached
documents and,
Page 151 of 178
2.for corporation QMS/ICS
3.procedure for accreditation of
farmers/growers
4. Manual of procedure for out growership
scheme (if applicable)
Renewal of Certificate
1.application form and annexes
2. letter of intent to renew 3 months before
the expiration of PhilGAP certificate
3. 2 years production records

CLIENT STEPS
1.Submit application 1.Processing of None 1 hour RFO’s Regional
form . application(if new GAP Team
or renewal)
1.1 Pre- 2 hours RFO’s Regional

assessment of GAP Team
farm.
1.2 Submit 1 hour RFO’s Regional
application to GAP Team
BPI-PPSSD
( Endorsed
from RED to
BPI director )
2. Always be 2.Schedule for None 30 days BPI-PPSSD,
prepared for inspection (Pause-clock)
inspection.
2.1 Notify for the 10 minutes RFO’s Regional
schedule of farm GAP team
inspection
2.2 Farm 4hours BPI-PPSSD, RFO’s
inspection Regional GAP team
If passed released 20 days BPI-PPSSD

of certificate (Paused-
clock)
3. Receiving of 3. Awarding of None 1hour RFO’s Regional
PhilGAP certificate. PhilGAP GAP team
Certificate
50 days
TOTAL 9 hours
10 mins
Page 152 of 178

PLANT NURSERY ACCREDITATION
Plant Nursery Accreditation is a program being promoted and facilitated by the Regulatory
Division.
The Plant Nursery Accreditation was implemented by the Department of Agriculture

through the Bureau of Plant Industry. BPI shall designate the Regional Plant Nursery
Evaluators upon the recommendation of DA-RFO in the evaluation of applicant in the
Regions for accreditation of Nurseries. To encourage plant nursery operators (PNO) to
produce and distribute disease free plant materials.
The Country’s plant industry is now a center stage in Philippine Agriculture. It is one of
the priorities of the government to uphold its mission to support sustainability agriculture,
food security, poverty alleviation, environmental stability, biodiversity conservation,
climate change mitigation and adaption.

Classification: simple
Type of G2C
Transaction:
Who may avail: Plant Nursery Operators, SUC LGUs
Private Nurseries DA RFO 3 Regulatory Division/Designated Plant
1.Application form with attached Nursery Evaluator (PNE)
documents (downloadable)
1.1 Letter of intent Bureau of Plant Industry
1.2 Mayor’s permit
1.3 Barangay Clearance
1.4Certification of Nursery Ownership (title
or Lease Contract)
1.5 Certificate of registration form DTI (for
individual), CDA/DOLE (for cooperatives,
SEC (for corporation)
1.6 Certificate of BIR registration
1.7Authenticated Tax clearance for
renewal
1.8 Certificate of Disease free planting
material from BPI for citrus, banana and
abaca
1.9 Certificate of Attendance for training
1.10 O.R of purchased NSIC-registered
mother plants certification from the source
of the Propagules used for propagation
2 Government Nurseries
Page 153 of 178

2.1 Letter of Intent
2.2Application Form
2.3Certificate of Nursery Ownership
2.4Official Receipt of purchased on NSIC
registered mother plants and certification
from the source of the propagules used for
propagation
2.5 Official receipt of plant nursery
accreditation fee of 1,000.00 per
commodity/site applied
CLIENT STEPS
1.Submit 1. Evaluation of None 1hour BPI/ RFO 3
application/Accreditati Submitted Regulatory Staff -
on form documents Plant Nursery
Evaluator
1.1Initial field None 2hours RFO 3 Regulatory
Evaluation of the Staff - Plant Nursery
applicants Evaluator
production area
1.2.Prepare None 2hours RFO 3 Regulatory
Recommendation Staff / Plant Nursery
/Endorsed by Evaluator
RED to BPI
director
2. Validation of None (Pause-clock) Bureau of Plant
submitted Industry
documents
2.Recieving of 2.1 Approval None (Pause-clock) Bureau of Plant
accreditation issuance of Industry
certificate certificate of
accreditation
TOTAL None 5 hours
Page 154 of 178

RESEARCH DIVISION
Page 155 of 178

REQUESTS FOR PROJECT REVIEW FOR PARTNERSHIP/COLLABORATIVE
RESEARCH & DEVELOPMENT PROJECTS
Office or Research Division

Division:
Type of G2G Government to Government
Transaction: G2B Government to NGO/ Business Entity
Who may avail: State colleges and universities with agricultural and/or related
courses
Local government units (municipal or provincial)
Non government organizations accredited with DA-RFO 3
Doc. # 1:One original copy of Research / From respective proposing
Development project proposals approved by institutions
agency head
Doc. # 2: One Original copy of Endorsement From respective proposing
letter from head of proposing agency addressed institutions
to the Regional Executive Director of DA-RFO 3
Doc. # 3:One Original copy of Valid Certificate of
Accreditation from Dept. of Agriculture-RFO 3 for DA- RFO 3
non-government institutions/ business entity
Doc. # 3. One Original or certified true copy of
Resolution approved by the cooperative or From requesting farmers’
association / business entity specifying intention association or cooperative/
to collaborate, endorsed by appropriate authority business entity
CLIENT STEPS AGENCY ACTION FEES PROCESSING PERSON

TO TIME RESPONSIBLE
BE
PAID
Submit Step 1. Receives and 15 min. Rolibeth Zapata
personally or via log-in endorsement none Admin. Officer III
postal services letter and proposal, Records Unit
Docs 1 & 2 or 3 assign reference no. .
as appropriate Pass documents to Crispulo G.
the Office of RED Bautista, Jr.
Reviews documents, Regional
provide instruction, Director
refer to the Research & Secretariat
Division for specific
action
Step 2. none 1 day Research

FOR DA-RFO 3 Division:
FUNDING: Conduct Irene Adion
Page 156 of 178

initial review to check Chief Science
alignment with DA- Research
RDE priorities Specialist
If found aligned: Emily Soriano
• Recommend Asst. Division
RDE proposal Chief designate
for approval Arthur Dayrit
and funding Focal for Rice
• Notifies R&D
proponent to Florante De
submit Jesus
detailed Alternate Focal
proposal for Rice R&D
considering Wesceselma
the comments Lingat-
and Senior Science
suggestions Research
with the list of Specialist
additional Rosemarie
requirements Joson
to be Science
submitted Research
namely: Specialist II
✓ For SUCs:
memorandum
of agreement
signed by the
proponent and
agency head
✓ For LGUs:
Sangguniang
Bayan/
Panlalawigan/
Panglungsod
Resolution
authorizing the
local executive
to sign a
memorandum
of agreement
with DA.
✓ For NGOs:
Accreditation
Certificate
from DA-RFO
3 (valid)
Page 157 of 178

✓ Valid IDs
If found not aligned:
• Notifies the
proponent
either to revise
proposal or to
be referred to
other
appropriate
institutions for
consideration
Revise the Step 3. Receives none 22 days Research
proposal, attach documents, check Division
all additional completeness . Wesceselma
requirements If not complete, Lingat-
and resubmit return docs until Senior Science
personally or via completed. Research
postal services If complete, facilitate Specialist
addressed to the MOA signing and Rosemarie
Regional funding Joson
Director thru Issue Notice to Science
Research Proceed once funded Research
Division Process payment via Specialist II
ADA or check
Ms. Norina David

Chief, Admin. &
Finance Div.
.
Acknowledge Step 4.
receipt of fund Files client Feedback Rosemarie
transfer via ADA Form for Joson
or check and consolidation & Science
issue official reporting Research
receipt and Specialist II
accomplish a
Client Feedback
Form
FOR
ENDORSEMENT/
FUNDING BY
OTHER
INSTITUTIONS:
Page 158 of 178

Submit personally Receives and logs none 5 min. RRDEN –Tarlac
or via postal documents , check for City
services Docs 1 completeness Irene Adion
& 2 or 3 as Chief Science
appropriate Research
Specialist-Sec.
Head
Jackielou Ledde-
Sec. member
Schedules review of none 1 day during RRDEN
the proposals and quarterly Irene Adion
notifies proponent meetings Chief Science
schedule of (March, June, Research
presentation when Sept. Dec) Specialist-Sec.
necessary. Reviews Head
proposals by the Jackielou Ledde-
Regional RDE Sec. member
Network to check on
the technical aspect
Notifies the proponent none 15 min. Irene Adion

on the status of the Chief Science
proposal or to revise Research
proposal as per Specialist-Sec.
comments & Head
suggestions Jackielou Ledde-
Sec. member
Revise and Endorse proposal to none 15 min RRDEN- RAC
resubmit proposal appropriate funding Crispulo Bautista
with proper institutions such as Jr.
endorsements DA-BAR, DOST- RAC Chairperson
PCAARRD, CHED,
etc.signed by DA
Regional Director as
RAC Chairperson
Notifies the proponent RRDEN
on the status of the Jackielou Ledde-
proposal Sec. Head
Accomplish a Files and consolidate 5 min RRDEN
client feedback for reporting Jackielou Ledde-
form and submit Sec. Head
to attending staff
24 days
TOTAL: None
45 minutes
Page 159 of 178

REQUEST FOR ASSISTANCE UNDER THE ORGANIC AGRICULTURE
PROGRAM
Office or Research Division
Division:
G2C Government to client
Who may avail: State colleges and universities with agricultural and/or related courses
Individuals
Doc. # 1: Letter of intent to avail of a specific
government assistance or program intervention
signed by the client/ head of institution (with From requesting party
contact number) addressed to the Regional
Director of DA-RFO 3
Doc. # 2: Resolution approved by the association
or cooperatives (for Coop/farmers’assn) stating
the kind of assistance being requested duly
endorsed by the authorized officials addressed to
the Regional Director of DA-RFO 3.
CLIENT STEPS AGENCY ACTION FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE
Submit personally Step 1. Receives 5 min. Rolibeth Zapata
,via official DA- and log-in letter and None Admin. Officer
RFO 3 email or via proposal, assign III
postal services reference no. . Pass Records Unit
Doc. 1 documents to the
Office of RED
Step 2. Reviews None 5 min. Crispulo G.

documents, provide Bautista, Jr.
instruction, refer to Regional
the Research Director
Division – Organic & Secretariat
Agriculture Program
Coordinator for
specific action
Step 3. None 30 min Research
Receives document, Division:
reviews assistance Irene Adion
being requested and OAP Focal
schedules a person
Page 160 of 178

validation of the Ronald Angat-
institution requesting OAP Alternate
for assistance. Focal Person
Notifies the Rosemarie
requesting party on Joson – OAP
the validation Secretariat
schedule via phone OAP-TWG
call or email (if
available)
Step 4. None 22 days Rosemarie
Conduct validation Joson – OAP
process by personal Secretariat
visit/ dialogue with
the requesting party. OAP-TWG
The validation team
determines
appropriate
intervention needed.
Schedules provision
of assistance (if
available already).
Step 5. Rosemarie
Notifies the Joson – OAP
requesting party on Secretariat
the schedule of
assistance
provision.
If not available,
notifies the
requesting party in
writing or via email.
Provide Client’s
Feedback Form to
be accomplished by
the client
Accomplish Step 6. None Sharon Wakat-
Client’s Feedback Files the CFF for OAP Report
Form and submits consolidation & Officer
to attending staff reporting
TOTAL None 22 days
40 minutes
Page 161 of 178

RELEASE OF PRODUCTION SUPPORT INPUTS FROM RESEARCH
STATIONS
Production support services in the form of seeds, seedlings, compost, biocontrol agents,
mushroom spawns and similar inputs which are being produced in the stations or
procured by Banner Programs for distribution purposes are provided to clients who are
registered farmers as per DA Registry and who are found qualified by the Banner Program
Coordinators as per approved Guidelines. The Research Outreach Stations of the
Research Division as depository station releases requested inputs based on approved
requests.
Office or Research Division and its Research Outreach Stations
Division:
G2C Government to Clients
Who may State colleges and universities with agricultural and/or related
avail: courses
Individual farmers, raisers
Request for Seedlings, Seeds, other inputs:
Doc. # 1. Original copy of Approved request for DA- RFO 3, Office of the Regional
seeds or seedlings Director, City of San Fernando,
Pampanga
CLIENT AGENCY ACTION FEES TO PROCESSING PERSON
STEPS BE PAID TIME RESPONSIBLE
Present Doc. # Step 1. None 1 hour Research Division
1 Receives May Rudio
document, review Admin. Asst. I
signatories, log-in
Frank Galang
Coordinates with Sr. Science
Research Research
Outreach Stations Specialist
for availability of
seedlings/ seeds Wesceselma
being requested. Lingat
Refer document to Sr. Science
the ROS which can Research
provide the Specialist
assistance.
Facilitate approval
of Issuance Slip
Page 162 of 178

and Gate Pass (3
original copies).
Notifies the
requesting party
on the schedule of
release in writing
or phone call/
email whichever is
preferred by the
requesting party.
Present Step 2. None 1 hour Research

Issuance Slip Reviews Issuance Outreach Station
and gate pass Slip & gate pass Manager and staff
document to for completeness Lowland- Tarlac
the Research of signatories. City
Station office Facilitate release Upland-
of requested Magalang, Pamp.
seeds or Hillyland-
seedlings. Issue Botolan,Zambales
one copy of
Issuance Slip & 2
copies of Gate
Pass
Accomplish a Step 3. None 5 min.

Client Files client
Feedback Feedback Form
Form for consolidation &
reporting
Present gate Inspect loaded None 10 min. ROS guard on
pass to ROS seeds/ seedlings duty
guard on duty as to description
and quantity/ Get
one copy of Gate
Pass with note.
2 hours
TOTAL None
15 minutes
Page 163 of 178

RELEASE OF ANIMALS FOR DISPERSAL FROM RESEARCH OUTREACH
STATIONS
Research Outreach Stations -Research Division are production centers of animals for
distribution thru dispersal programs of the Livestock Banner Program-Operations
Divisions. Request for dispersal animals are processed by the Livestock Banner Program
to determine capacity of requesting parties to raise animals by on-site validation. Qualified
recipients are granted Dispersal Contracts of Property Acknowledgment Receipt as
appropriate.
Office or Research Division and its Research Outreach Stations
Division:
G2C Government to Clients
Who may State colleges and universities with agricultural and/or related
avail: courses
Individual farmers, raisers
Doc. # 1. Five original copies of Approved Livestock Banner Program
Animal Dispersal Contract , fully accomplished, Operations Division and
with pictures and duly notarized for G2C/ G2B DA- RFO 3, Office of the Regional
Doc. # 2.Five copies of original Property Director, City of San Fernando,
Acknowledgment Receipt for G2G Pampanga
CLIENT AGENCY ACTION FEES TO PROCESSING PERSON
STEPS BE PAID TIME RESPONSIBLE
Present Doc. # Step 1. None 1 hour Research Division
1 or Doc. # 2 Receives May Rudio
document, review Admin. Asst. I
signatories, log-in
Frank Galang
Coordinates with Sr. Science
Research Research
Outreach Stations Specialist
for availability of Technical staff
animals being from ROS
requested.
Step 2. None 1 day Frank Galang

Facilitate issuance Sr. Science
of Gate Pass and Research
Issuance Slip (3 Specialist
copies)
Page 164 of 178

Present Gate Step 3. None 1 hour Research
Pass/ Issuance Reviews Outreach Station
Slip/ Contract documents, log-in Manager and staff
to the Facilitate release Lowland- Tarlac
Research of animals City
Outreach Keep four copies Upland-
Station of the contract/ Magalang, Pamp.
PAR. Keep two Hillyland-
copies of IS & GP Botolan,Zambales
and provide one
copy to recipient.
Accomplish a Step 4.
Client Files client
Feedback Feedback Form
Form for consolidation &
reporting
Present gate Step 5. None 10 minutes ROS Guard on
pass to ROS Inspect animals Duty
guard on duty loaded as to
description &
quantity . keep
one gate pass with
note.
TOTAL None 1 day
2 hours
10 minutes
Page 165 of 178

ORGANIC AGRICULTURE PROGRAM (PAEF)
Processing facilities, Organic Agriculture Facilities (Vermi sheds, Storages, etc.)
Office or Division: Research Division

Type of G2B, G2G
Transaction:
Who may avail: Cooperatives & Farmers’ Association
Letter of Intent ( 1 copy original) Cooperatives & Farmers’ Association
Project Proposal (1 copy original)
Endorsement Letter ( 1 copy original) PAO or MAO
SEC Registration ( 1 copy original) DTI, DOLE or CDA
Board Resolution ( 1 copy original) Cooperatives & Farmers’ Association
List of Members ( 1 copy original) Cooperatives & Farmers’ Association
Pictures ( 1 copy original) Cooperatives & Farmers’ Association
CLIENT STEPS
Submit to Malasakit Receive all the N/A 5 mins. Malasakit Center
Center documents
Directed to N/A 5 mins. Record’s Office
Records’ office
RED’s Office N/A RED’s Office
Directed to the N/A 1 day OAP Focal/
Concern alternate
person/office
Validation of the N/A 2 days OAP Technical
Site ( inspection Staffs
report)
Submission of N/A 1 day OAP focal Person
validation report
to the Head/Chief
Reply letter to the N/A 1 day OAP Focal/
end user for alternate
submission of
additional
requirements if
granted or not
Page 166 of 178

Construction of N/A 10 days OAP Technical
POW and Staffs/ RAED chief
approval of design
to RAED chief
For facilities
needing
construction which
should be
approved as per
GAA, budget will
be included in the
succeeding
budget planning
Total: N/A 15 days & 10
mins.
Page 167 of 178

ORGANIC AGRICULTURE PROGRAM (PAEF)
Processing equipment & machineries

Type of G2B, G2G
Transaction:
Project Proposal (1 copy original)
Endorsement Letter ( 1 copy original) PAO or MAO
SEC Registration ( 1 copy original) DTI, DOLE or CDA
Board Resolution ( 1 copy original) Cooperatives & Farmers’ Association
List of Members ( 1 copy original) Cooperatives & Farmers’ Association
Pictures ( 1 copy original) Cooperatives & Farmers’ Association
CLIENT STEPS
Submit to Malasakit Receive all the None 5 mins. Malasakit Center
Center documents
Directed to None 5 mins. Record’s Office
Records’ office
RED’s Office None RED’s Office
Directed to the None 1 day OAP Focal/
Concern alternate
person/office
Validation of the None 2 days OAP Technical
Site ( inspection Staffs
report)
Submission of None 1 day OAP focal Person
validation report
to the Head/Chief
Reply letter to the None 1 day OAP Focal/
end user for alternate
submission of
additional
requirements if
granted or not
For equipment/ None 1 day OAP Technical
machinery: Staffs
Processing of
Deeds of
Donation/MOA,
Issuance Slip and
gate pass
Page 168 of 178

Coordination with None 1 day OAP Technical
recipient and Staffs
station for the
scheduled release
of equipment/
machinery
7 days
Total: None
10 minutes.
Page 169 of 178

ORGANIC AGRICULTURE PROGRAM (RAM PUMPS & SPIS)
Ram pumps, solar powered irrigation systems, etc.

Type of G2B, G2G
Transaction:
Endorsement Letter ( 1 copy PAO or MAO
original)
SEC Registration( 1 copy original) DTI, DOLE or CDA
Board Resolution( 1 copy original) Cooperatives & Farmers’ Association
List of Members( 1 copy original) Cooperatives & Farmers’ Association
Pictures( 1 copy original) Cooperatives & Farmers’ Association
CLIENT STEPS
Submit to Malasakit Receive all the None 5 mins. Malasakit Center
Center documents
Records’ office
Directed to the None 1 day OAP Technical
Concerned Staffs
person/office
Validation of the None 2 days OAP Technical
Site (inspection Staffs
report)
Report None 1 day OAP Technical
Submission to the Staffs
Head/Chief
Reply letter to the None 1 day Research Division
end user if Chief
granted or not
If granted ( None
Coordination with the coordination with 1 day OAP Technical
office concerned the recipient) Staffs
11 days
TOTAL: None
30 minutes
Page 170 of 178

MUSHROOM PRODUCTION OR PROCESSING TRAINING/ENTERPRISE
DEVELOPMENT (COMMUNITY BASED MUSHROOM PRODUCTION PROJECT)
Project related to mushroom production training for farmers, individuals, coops and
assoc.

Transaction:
Who may avail: Individuals, Farmers, Cooperatives & Farmers’ Association
Request letter (1 copy original) Cooperatives & Farmers’ Association
CLIENT STEPS
Submit to Malasakit Receive all the N/A 5 mins. Malasakit center
Center documents
Directed to N/A 5 mins. Record’s Office
Records’ office
RED’s Office N/A RED’s Office
Directed to the N/A 1 day Research Division
Concerned Chief
person/office
Directed to N/A 1 day Regional Focal
Regional Focal Person
Person
Coordinate with Coordination with N/A 1 day CBMP Staffs
CBMP staffs the person who
requested
Conduct of N/A 2 days CBMP Staffs
Training
5 days
TOTAL : N/A
10 minutes.
Page 171 of 178

DISTRIBUTION OF MATERIALS FOR MUSHROOM PRODUCTION OR PROCESSING
(COMMUNITY BASED MUSHROOM PRODUCTION PROJECT) (CLIARCLLA, SAN
MARCELINO, ZAMBALES)
Distribution of mushroom inputs for farmers, coops, assocs. & individuals for mushroom
production.

Transaction:
Request letter( 1 copy original) Cooperatives & Farmers’ Association
CLIENT STEPS
Submit Malasakit Receive all the None 5 mins. Malasakit center
center documents
Records’ office
Directed to the None Research Division
Concerned Chief
person/office 1 day
Directed to None Regional Focal
Regional Focal Person
Person
Site None 1 hour CBMP Staffs/Station
monitoring/validati Chief
on
Coordinate with Coordination with None 15 mins CBMP Staffs
CBMP staffs the person who
requested
Receiving of the Distribution of None 30 mins. CBMP Staffs
materials Materials
TOTAL : None 1 day
1 hour
55 minutes
Page 172 of 178

DISTRIBUTION OF SEEDS/SEEDLINGS OF FORAGE, VEGETABLES AND
DRAGONFRUIT, MUSHROOM SPAWN, MUSHROOM FRUITING BAGS (CLIARCLLA,
SAN MARCELINO, ZAMBALES)
Distribution of planting materials and mushroom inputs for farmers, coops, assocs. &
individuals for mushroom production.

Transaction:
Request letter (2 copies) Cooperatives & Farmers’ Association

CLIENT STEPS
Submit to Station Receive all the None 5 mins. Station Chief or
Manager’s Office documents Technical Staff/
RES
Approval by None 15 mins. Station Chief or
Station Chief Technical Staff/
RES
Coordinate with Releasing of None 1 hour Technical Staff/
Station staffs planting materials RES
TOTAL: None 1 hour
20 minutes
Page 173 of 178

WALK-IN MUSHROOM PRODUCTION OR PROCESSING HANDS-ON
TRAINING (CLIARCLLA, SAN MARCELINO, ZAMBALES)
Conduct On-Station Mushroom Training for farmers, coops, assocs. & individuals for
mushroom production.

Transaction:
Request letter (1 copy original) Cooperatives & Farmers’ Association

CLIENT STEPS
Coordinate with On- Receive all the None 5 mins. Station Manager or
Station Mushroom documents Technical Staff/RES
Project Team
Approval by the None 10 mins. Station Manager or
Station Chief Technical Staff/RES
Scheduling of None 15 mins. Station Manager or
Training Technical Staff/RES
Coordinate with Conduct of None 8 hours Station Manager or
station staffs Training Technical Staff/RES
TOTAL: None 8 hours
30 minutes.
Page 174 of 178

FEEDBACK AND COMPLAINTS MECHANISMS
Page 175 of 178

FEEDBACK AND COMPLAINTS MECHANISM
How to send feedback Please accomplish our client feedback form and drop
it at the designated drop box at the Malasakit Center
Contact info:963-6726, 963-1560,963-7412, 961-
1771 or da_rfu3@yahoo.com
How to feedback are processed Every Friday, the HRM Section open the drop box
and compiles and records all feedback submitted.
Feedback requiring answers are forwarded to the
relevant office and they are required to answer within
three (3) days of the receipt of the feedback.
The answer of the office is then relayed to the citizen.
For inquires and follow-ups, clients may contact the
following telephone number: 963-6726, 963-
1560,963-7412, 961-1771
How to file complaint Answer the client Compliant form and drop it at the
designated drop box at the Malasakit Center.
Complaints can also be filed by a formal letter
address to our Regional Executive Director. Make
sure to provide the following information:
-Name of person being complained
-Incident
-Evidence
1560,963-7412, 961-1771
How complaints are processed The HRM Section open the complaints drop box on
a daily basis and evaluates each complaint.
Upon evaluation, the HRM Section shall start the
investigation and shall submit it to the Head of the
Agency for Appropriate action.
The office will give the feedback to the client.
1560,963-7412, 961-1771
Contact Information of CCB, ARTA: complaints@arta.gov.ph
PCC, ARTA : 1-ARTA (2782)
PCC : 8888
CCB :0908-881-6565 (SMS)
Page 176 of 178

DIRECTORY
Name Position Contact Information

Mr. Crispulo G. Bautista, Jr. OIC-Regional Executive Director 961-34-72
961-26-31
Mr. Nelson M. Bautista OIC-Regional Technical Director for 961-76-99
Operation & Extension, AMAD, RCPC
Dr. Eduardo L. Lapuz, Jr. OIC-Regional Technical Director for 961-30-75
Research & Regulatory, Integrated
Laboratories, & Livestock
Dr. Arthur D. Dayrit OIC-Chief, Planning. Monitoring & 961-17-21
Evaluation Division 961-15-60
Ms. Norina L. David Chief, Administrative and Finance 961-14-52
Division
Mr. Fernando C. Lorenzo Chief, Agribusiness and Marketing 963-57-51
Assistance Division
Dr. Irene M. Adion Chief, Research Division 963-54-28
Dr. Xandre D. Baccay OIC-Chief, Regulatory Division 961-29-34
963-71-13
963-67-26
Dr. Milagros R. Managgit Chief, Integrated Laboratories Division 961-76-28
Engr. Abraham C. Molina Chief, Regional Agricultural 963-73-41
Engineering Division
Mr. Rosalito N. Tiongco Chief, IAS/Resident Ombudsman 963-61-37
Ms. Ozanne Ono O. Allas OIC-Chief, Information Section 961-12-09
Mr. Alvin M. David Chief, Information Communications 961-76-08
Technology Unit
Ms. Milagros Z. Singian Chief, Human Resource Management 963-72-53
Section
Engr. Noli M. De Leon OIC-Chief, General Services Section 961-29-51
Ms. Jeanny P. Aquino Chief, Cashiering Unit 961-21-97
Ms. Rolibeth B. Zapata Chief, Records Unit 961-33-36
Ms. Elizabeth Grace N. Canlas Chief, Budget Section 963-55-14
Ms. Joan Camille D. Lozano OIC-Chief, Accounting Section 963-55-72
Ms. Adelaida R. Molina Chief, Institutional Development Unit 961-32-51
Ms. Eduviges T. Pelayo Rice Action Officer 963-74-12
Ms. Elisa E. Mallari Livestock Coordinator 961-15-60
Engr. Ab P. David HVCD Program Coordinator
Ms. Adela E. Peñalba Corn Program Coordinator
Dr. Emily A. Soriano Chief, ROS Magalang, Pampanga – 963-54-28
Upland Station
Mr. Ronald M. Angat OIC-Chief, RIARC Paraiso, Tarlac – 045-985-1256
Lowland Station
Mr. Amante N. Silva Chief, RESHL Botolan, Zambales – 963-54-28
Hillyland Station
Page 177 of 178

Name Position Contact Information
Dr. Joely T. Ongtangco Chief, RADDL 961-29-34
Ms. Abigail P. Beltran Chief, Feed Chemical Analysis 961-15-74
Laboratories
Ms. Josephine D. Dela Cruz Chief, Regional Soils Laboratory 961-41-50
Mr. Edgardo D. Supan OIC-Chief, Regional Crop Protection (044) 456-0075
Center; Regional Rice Seed 963-74-12
Coordinator
Mr. Midel C. Pineda Chief, Law Enforcement & Quality 961-30-46
Control Section
Page 178 of 178

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DEPARTMENT OF AGRICULTURE

REGIONAL FIELD OFFICE 3

IV. Service Pledge

General Service Section

AGRIBUSINESS AND MARKETING ASSISTANCE DIVISION Page Number

INFORMATION SECTION Page Number

INTEGRATED LABORATORIES DIVISION Page Number

REGIONAL AGRICULTURAL ENGINEERING DIVISION Page Number

REGULATORY DIVISION Page Number

RESEARCH DIVISION Page Number

Organic Agriculture Program (PAEF) 168

This involves review and certification of the Disbursement Voucher as to availability of

Office or Division: ADMIN AND FINANCE DIVISION – ACCOUNTING OFFICE

FOR REIMBURSEMENT OF FUEL AND

FOR PROCUREMENT OF MEALS

FOR PROCUREMENT OF MEALS

FOR PROCUREMENT OF MEALS AND

FOR PROCUREMENT OF REPAIR AND

FOR PROCUREMENT OF GOODS

FOR PROCUREMENT OF GOODS

FOR PROCUREMENT OF GOODS

3. Records the DV none 4 minutes per Receiving Staff

4. Forwards the none 2 minutes per Receiving Staff

5. Reviews DV for none 15 minutes Processor

6. If incomplete, none 4 minutes per Processor

7. If the claim was none 4 minutes per Processor

If not yet paid,

8. Accomplishes none 4 minutes per Processor

10. Reviews the none 15 minutes Accountant

11. If incomplete, none 2 minutes per Accountant

12. Records in the none 4 Releasing Staff

TOTAL NONE 45 MINUTES

Office or Division: ADMIN AND FINANCE DIVISION – ACCOUNTING OFFICE

3. Signs the Order none 3 minutes per Accountant

4. Issues the none 2 minutes per Accounting Staff

5. Presents the order

1. Purchase Request (approved and End User

3. Control and None 5 minutes per Admin Aide

5. Release None 2 minutes per Budget Staff

3. If purchase request None 5 minutes Processor /

1. Preparation and 1.1 Receive Administrative

1.3 Prepare check in

1.4 Sign the check 1 day

2. DISBURSEMENTS 2.1 Received None 5 minutes Administrative

2.2 Verifies 5 minutes Cash Clerk

2.6 Signs LDDAP-

2.8 Delivers LDDAP-

3. DISBURSEMENTS 3.1 Receives the None 5 mins Administrative

3.3 Encashes check 1 hour Administrative

3.4 Pays officials and 5 mins Administrative

3.6 At the end of the

4. ISSUANCE OF Receives cash/check None Administrative

Issues Official Administrative

Prepares Deposit 5 mins

AGENCY FEES TO PROCESSIN PERSON

1.3 Submit Courier/Postman

1.4 Submit Records Unit

4. None 4. Act upon the None 5 minutes RED/OIC

TOTAL NONE 30 Minutes